ER Inspector JERSEY SHORE UNIVERSITY MEDICAL CENTERJERSEY SHORE UNIVERSITY MEDICAL CENTER

ER Inspector

Find and Evaluate Every Emergency Room Near You

Updated September 19, 2019

This database was last updated in September 2019. It should only be used as a historical snapshot.Researchers can find more recent data on timely and effective care in the Centers for Medicare and Medicaid Services’ hospitals datasets and guidance about hospital regulations.

If you are having a heart attack or life-threatening emergency, call 911.

ER Inspector » New Jersey » JERSEY SHORE UNIVERSITY MEDICAL CENTER

Don’t see your ER? Find out why it might be missing.

JERSEY SHORE UNIVERSITY MEDICAL CENTER

1945 rte 33, neptune, N.J. 07754

(732) 775-5500

70% of Patients Would "Definitely Recommend" this Hospital
(N.J. Avg: 66%)

2 violations related to ER care since 2015

Hospital Type

Acute Care Hospitals

Hospital Owner

Voluntary non-profit - Private

ER Volume

Very high (60K+ patients a year)

See this hospital's CMS profile page or inspection reports.

Patient Pathways Through This ER

After a patient arrives at the emergency room, they are typically seen by a doctor or medical practitioner and then either sent home or admitted to the hospital and taken to a room. A small percentage of patients leave without being seen. The chart below shows on average how long each of these pathways take. Lower numbers are better, and all times refer to the average length of time people waited.

Arrives at ER
2% of patients leave without being seen
7hrs 46min Admitted to hospital
11hrs 46min Taken to room
3hrs 26min Sent home

All wait times are average.

Detailed Quality Measures

Here is a more in depth look at each quality measure, compared to state and national averages for hospitals with very high ER volumes. Experts caution that very small differences between hospitals for a given measure are unlikely to correspond to noticeable differences in the real world.

Measure
Average for this Hospital
How this Hospital Compares

(to other hospitals with similar
ER volumes, when available)

Discharged Patients
Time Until Sent Home

Average time patients spent in the emergency room before being sent home (if not admitted).

3hrs 26min
National Avg.
2hrs 50min
N.J. Avg.
2hrs 46min
This Hospital
3hrs 26min
Impatient Patients
Left Without
Being Seen

Percentage of patients who left the emergency room without being seen by a doctor or medical practitioner.

2%
Avg. U.S. Hospital
2%
Avg. N.J. Hospital
1%
This Hospital
2%
Admitted Patients
Time Before Admission

Average time patients spent in the emergency room before being admitted to the hospital.

7hrs 46min
National Avg.
5hrs 33min
N.J. Avg.
6hrs 48min
This Hospital
7hrs 46min
Admitted Patients
Transfer Time

Among patients admitted, additional time they spent waiting before being taken to their room (sometimes referred to as "boarding time.")

4hrs
National Avg.
2hrs 24min
N.J. Avg.
3hrs 10min
This Hospital
4hrs
Special Patients
CT Scan

Percentage of patients who arrived with stroke symptoms and did not receive brain scan results within 45 mins.

No Data Available

The number of cases/patients is too few to report.

National Avg.
27%
N.J. Avg.
24%
This Hospital
No Data Available

Violations Related to ER Care

Problems found in emergency rooms at this hospital since 2015, as identified during the investigation of a complaint. About This Data →

Violation
Full Text
POSTING OF SIGNS

Mar 3, 2016

Based on a tour of the Emergency Department (ED), staff interview, and review of the Plan of Correction for the July 5, 2012 EMTALA survey, it was determined that the facility failed to conspicuously post signage specifying the rights of individuals under section 1867 of the Act with respect to examination and treatment of emergency medical condition and women in labor or information indicating whether or not the hospital participates in the Medicaid program. Findings include: Reference: Plan of Correction, sent to CMS for the EMTALA survey conducted on July 5, 2012, page 3 of 9, number A2402, states, "Additional EMTALA signage is posted in the following areas: Emergency Department waiting area, Emergency Department Internal Triage, Emergency Department registration area, Emergency Department treatment/patient rooms ...

See More ↓

Based on a tour of the Emergency Department (ED), staff interview, and review of the Plan of Correction for the July 5, 2012 EMTALA survey, it was determined that the facility failed to conspicuously post signage specifying the rights of individuals under section 1867 of the Act with respect to examination and treatment of emergency medical condition and women in labor or information indicating whether or not the hospital participates in the Medicaid program. Findings include: Reference: Plan of Correction, sent to CMS for the EMTALA survey conducted on July 5, 2012, page 3 of 9, number A2402, states, "Additional EMTALA signage is posted in the following areas: Emergency Department waiting area, Emergency Department Internal Triage, Emergency Department registration area, Emergency Department treatment/patient rooms ... Please see attached photos of existing signage." 1. Repeat deficiency from 7/05/2012: a. Observation of the patient treatment rooms in the Emergency Department (ED) on March 2, 2016 revealed signage was not posted conspicuously. The section of the sign regarding the rights of individuals under section 1867 of the Act, with respect to examination and treatment of emergency medical conditions and women in labor, and information indicating whether or not the hospital participates in the Medicaid program, was typed in a small font and covered only a very small portion of the paper, making it difficult to visualize. i. This paper sign was printed on a standard letter size paper that was approximately 8 ½ inches wide by 11 inches high. ii. The section of the paper concerning examination and treatment of emergency medical conditions and women in labor at the bottom of the paper was approximately 1-½ inches high and 5-¼ inches wide. This was not conspicuously posted. iii. The section of the paper concerning whether or not the hospital participates in the Medicaid program at the bottom of the paper was approximately 1/8 inch high and 5-1/2 inches wide. This was not conspicuously posted. b. Observation of the registration area in the ED on March 2, 2016 revealed signage was not posted conspicuously. The section of the sign regarding the rights of individuals under section 1867 of the Act, with respect to examination and treatment of emergency medical condition and women in labor and information indicating whether or not the hospital participates in the Medicaid program, was typed in a small font and covered only a very small portion of the paper, making it difficult to visualize. i. This laminated paper sign was printed on paper that was approximately 11 inches wide by 17 inches high. ii. The section of the paper concerning examination and treatment of emergency medical conditions and women in labor at the bottom of the paper was approximately 2 inches high and 7-1/2 inches wide. This was not conspicuously posted. iii. The section of the paper concerning whether or not the hospital participates in the Medicaid program at the bottom of the paper was approximately 1/4 inch high and 7-1/2 inches wide. This was not conspicuously posted. c. Signage in the registration area and the patient treatment rooms are not the same signs pictured in the plan of correction from the EMTALA survey conducted July 5, 2012.

See Less ↑
MEDICAL SCREENING EXAM

Mar 3, 2016

Based on medical record review and staff interview it was determined that the facility failed to ensure all patients presenting to the ED are provided with a medical screening exam. Findings include: 1.

See More ↓

Based on medical record review and staff interview it was determined that the facility failed to ensure all patients presenting to the ED are provided with a medical screening exam. Findings include: 1. Documentation in Medical Record #3 revealed the following: a. The patient presented on 1-2-16 at 22:21 PM with a complaint of a laceration to the upper lip. b. The patient was triaged at 22:31 PM and was moved to the waiting area. c. The patient left the ED on 1-3-16 at 03:28 AM, five hours and seven minutes after arrival. d. There was no documentation of a medical screening exam having been completed by a qualified medical professional for this patient. 2. Documentation in Medical Record #1 revealed the following: a. The patient presented on 9-6-14 at 15:15 PM for a crisis evaluation. b. The patient was triaged at 15:31 PM and was moved to the waiting area. c. The patient was screened by crisis at 17:35 PM. d. The patient left the ED on 9-6-14 at 19:16 PM, four hours and one minute after arrival. e. There was no documentation of a medical screening exam having been completed by a qualified medical professional for this patient. 3. Documentation in Medical Record #23 revealed the following: a. The patient presented on [DATE] at 17:45 PM with a complaint of left rib pain. b. The patient was triaged at 17:57 PM and was moved to the waiting area. c. The patient left the ED on 10-13-15 at 22:14 PM. Four hours and twenty nine minutes after arrival. d. There was no documentation of a medical screening exam having been completed by a qualified medical professional for this patient. 4. These findings were confirmed with Staff #6.

See Less ↑
Notes

“Average time” refers to the median wait time (the midpoint of all patients' wait times). References to “doctor or medical practitioner” indicate a doctor, nurse practitioner or physician's assistant. CMS reports the CT scan quality measure as the percentage of patients who received a scan within 45 minutes. We have reversed that measure so that all measures follow a “lower is better” pattern.

Additional design and development by Mike Tigas and Sisi Wei.

Sources

All data comes from the Centers for Medicare and Medicaid Services. Detailed quality measures at the hospital, state and national level were last updated September 2019. Most data was collected between October 2017 and October 2018. Data on ER-related violations is from January 2015 to June 2019.

Additional Info

How We've Updated ER Inspector | Download ProPublica's Emergency Room Planning Toolkit | About This Data

Don’t See Your ER?

In some cases we aren’t able to identify the exact location of a hospital, so it doesn’t appear on our mapped search results. However, it may still be in our database – try looking for it in the list of hospitals on each state's page.

In other cases, the hospital is missing from our database because it doesn't have an emergency department.

In other cases, the hospital is missing from the federal government’s Centers for Medicare and Medicaid Services (CMS) data. There are a couple of reasons why a hospital isn’t included in CMS data: it may not participate in Medicare, or it may share a certification number with another hospital (common across large hospital systems).

If you notice a hospital missing from our database, please first check if you can find it on CMS' website, and that it is listed as having an ER. If so, please email us with the hospital name and address.