ER Inspector BON SECOURS COMMUNITY HOSPITALBON SECOURS COMMUNITY HOSPITAL

ER Inspector

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Updated September 19, 2019

This database was last updated in September 2019. It should only be used as a historical snapshot.Researchers can find more recent data on timely and effective care in the Centers for Medicare and Medicaid Services’ hospitals datasets and guidance about hospital regulations.

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ER Inspector » New York » BON SECOURS COMMUNITY HOSPITAL

Don’t see your ER? Find out why it might be missing.

BON SECOURS COMMUNITY HOSPITAL

160 east main street, port jervis, N.Y. 12771

(845) 856-5351

63% of Patients Would "Definitely Recommend" this Hospital
(N.Y. Avg: 66%)

1 violation related to ER care since 2015

Hospital Type

Acute Care Hospitals

Hospital Owner

Voluntary non-profit - Church

ER Volume

Medium (20K - 40K patients a year)

See this hospital's CMS profile page or inspection reports.

Patient Pathways Through This ER

After a patient arrives at the emergency room, they are typically seen by a doctor or medical practitioner and then either sent home or admitted to the hospital and taken to a room. A small percentage of patients leave without being seen. The chart below shows on average how long each of these pathways take. Lower numbers are better, and all times refer to the average length of time people waited.

Arrives at ER
0% of patients leave without being seen
3hrs 37min Admitted to hospital
4hrs 53min Taken to room
1hr 48min Sent home

All wait times are average.

Detailed Quality Measures

Here is a more in depth look at each quality measure, compared to state and national averages for hospitals with medium ER volumes. Experts caution that very small differences between hospitals for a given measure are unlikely to correspond to noticeable differences in the real world.

Measure
Average for this Hospital
How this Hospital Compares

(to other hospitals with similar
ER volumes, when available)

Discharged Patients
Time Until Sent Home

Average time patients spent in the emergency room before being sent home (if not admitted).

1hr 48min
National Avg.
2hrs 23min
N.Y. Avg.
2hrs 44min
This Hospital
1hr 48min
Impatient Patients
Left Without
Being Seen

Percentage of patients who left the emergency room without being seen by a doctor or medical practitioner.

0%
Avg. U.S. Hospital
2%
Avg. N.Y. Hospital
2%
This Hospital
0%
Admitted Patients
Time Before Admission

Average time patients spent in the emergency room before being admitted to the hospital.

3hrs 37min

Data submitted were based on a sample of cases/patients.

National Avg.
4hrs 21min
N.Y. Avg.
5hrs 34min
This Hospital
3hrs 37min
Admitted Patients
Transfer Time

Among patients admitted, additional time they spent waiting before being taken to their room (sometimes referred to as "boarding time.")

1hr 16min

Data submitted were based on a sample of cases/patients.

National Avg.
1hr 33min
N.Y. Avg.
2hrs 2min
This Hospital
1hr 16min
Special Patients
CT Scan

Percentage of patients who arrived with stroke symptoms and did not receive brain scan results within 45 mins.

No Data Available

The number of cases/patients is too few to report.

National Avg.
27%
N.Y. Avg.
26%
This Hospital
No Data Available

Violations Related to ER Care

Problems found in emergency rooms at this hospital since 2015, as identified during the investigation of a complaint. About This Data →

Violation
Full Text
RECEIVING AN INAPPROPRIATE TRANSFER

Feb 11, 2016

Based on document review and staff interview, in 1 (one) of 20 medical records (MR) reviewed, the facility did not report to the state agency in seventy-two hours of receiving a patient who had not been appropriately transferred.

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Based on document review and staff interview, in 1 (one) of 20 medical records (MR) reviewed, the facility did not report to the state agency in seventy-two hours of receiving a patient who had not been appropriately transferred. (Patient #1). Findings include: Review of the medical record for Patient #1, identified: a twenty-two year old patient, who on January 14, 2016 at 12:15 AM, "arrived escorted in cuffs to the emergency department (ED) by 2 police officers. Upon arrival at this facility the patient's memory and cognition were impaired, he was impulsive and he had inappropriate judgment. Patient was rambling non-stop, not making sense and "had rapid delusional and tangential speech pattern." The physician's documentation at 12:34 AM stated; the patient was initially taken to another hospital for a mental health evaluation and while there the patient became very agitated and the police was called. This doctor also documented that he had received a call from a doctor at the other facility that night, who wanted to transfer the patient to this facility because the patient had threatened to kill staff at their facility and their Chief Operating Officer had instructed them not to treat or admit the patient at that facility. The physician had conducted a medical screening examination but no blood work or psychiatric exam had been done. The doctor (the MD at the transferring facility) also stated that he was going to discharge the patient to the police. During interview with Staff #1, (Vice President, Patient Care) on February 11, 2016 at 2:00 PM, she indicated that this case was not reported as an inappropriate transfer to the State Agency. The case was reported on February 10 and 11, 2016, which is almost a month after the administrative staff became aware that the incident had occurred. The facility's policy and procedure titled "Emergency Medical Treatment and Labor Act ("EMTALA") Policy including Triage and Medical Screening," last revised on 4/10/2015, stated the following: "If hospital staff suspects that an improper transfer of an unstable patient has occurred, Risk Management should be notified immediately. Depending on the circumstances, the hospital may need to report to CMS and the State agency within 72 hours of this occurrence." The facility did not follow this policy to report an inappropriate transfer to the State Agency or CMS within 72 hours of the occurrence.

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Notes

“Average time” refers to the median wait time (the midpoint of all patients' wait times). References to “doctor or medical practitioner” indicate a doctor, nurse practitioner or physician's assistant. CMS reports the CT scan quality measure as the percentage of patients who received a scan within 45 minutes. We have reversed that measure so that all measures follow a “lower is better” pattern.

Additional design and development by Mike Tigas and Sisi Wei.

Sources

All data comes from the Centers for Medicare and Medicaid Services. Detailed quality measures at the hospital, state and national level were last updated September 2019. Most data was collected between October 2017 and October 2018. Data on ER-related violations is from January 2015 to June 2019.

Additional Info

How We've Updated ER Inspector | Download ProPublica's Emergency Room Planning Toolkit | About This Data

Don’t See Your ER?

In some cases we aren’t able to identify the exact location of a hospital, so it doesn’t appear on our mapped search results. However, it may still be in our database – try looking for it in the list of hospitals on each state's page.

In other cases, the hospital is missing from our database because it doesn't have an emergency department.

In other cases, the hospital is missing from the federal government’s Centers for Medicare and Medicaid Services (CMS) data. There are a couple of reasons why a hospital isn’t included in CMS data: it may not participate in Medicare, or it may share a certification number with another hospital (common across large hospital systems).

If you notice a hospital missing from our database, please first check if you can find it on CMS' website, and that it is listed as having an ER. If so, please email us with the hospital name and address.