ER Inspector UNIVERSITY HOSPITAL AT STONY BROOKUNIVERSITY HOSPITAL AT STONY BROOK

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Updated September 19, 2019

This database was last updated in September 2019. It should only be used as a historical snapshot.Researchers can find more recent data on timely and effective care in the Centers for Medicare and Medicaid Services’ hospitals datasets and guidance about hospital regulations.

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ER Inspector » New York » UNIVERSITY HOSPITAL AT STONY BROOK

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UNIVERSITY HOSPITAL AT STONY BROOK

health sciences center suny, stony brook, N.Y. 11794

(631) 444-4000

68% of Patients Would "Definitely Recommend" this Hospital
(N.Y. Avg: 66%)

2 violations related to ER care since 2015

Hospital Type

Acute Care Hospitals

Hospital Owner

Government - State

ER Volume

Very high (60K+ patients a year)

See this hospital's CMS profile page or inspection reports.

Patient Pathways Through This ER

After a patient arrives at the emergency room, they are typically seen by a doctor or medical practitioner and then either sent home or admitted to the hospital and taken to a room. A small percentage of patients leave without being seen. The chart below shows on average how long each of these pathways take. Lower numbers are better, and all times refer to the average length of time people waited.

Arrives at ER
2% of patients leave without being seen
6hrs 54min Admitted to hospital
9hrs 26min Taken to room
2hrs 50min Sent home

All wait times are average.

Detailed Quality Measures

Here is a more in depth look at each quality measure, compared to state and national averages for hospitals with very high ER volumes. Experts caution that very small differences between hospitals for a given measure are unlikely to correspond to noticeable differences in the real world.

Measure
Average for this Hospital
How this Hospital Compares

(to other hospitals with similar
ER volumes, when available)

Discharged Patients
Time Until Sent Home

Average time patients spent in the emergency room before being sent home (if not admitted).

2hrs 50min
National Avg.
2hrs 50min
N.Y. Avg.
3hrs 26min
This Hospital
2hrs 50min
Impatient Patients
Left Without
Being Seen

Percentage of patients who left the emergency room without being seen by a doctor or medical practitioner.

2%
Avg. U.S. Hospital
2%
Avg. N.Y. Hospital
2%
This Hospital
2%
Admitted Patients
Time Before Admission

Average time patients spent in the emergency room before being admitted to the hospital.

6hrs 54min

Data submitted were based on a sample of cases/patients.

National Avg.
5hrs 33min
N.Y. Avg.
7hrs 50min
This Hospital
6hrs 54min
Admitted Patients
Transfer Time

Among patients admitted, additional time they spent waiting before being taken to their room (sometimes referred to as "boarding time.")

2hrs 32min

Data submitted were based on a sample of cases/patients.

National Avg.
2hrs 24min
N.Y. Avg.
3hrs 12min
This Hospital
2hrs 32min
Special Patients
CT Scan

Percentage of patients who arrived with stroke symptoms and did not receive brain scan results within 45 mins.

No Data Available

The number of cases/patients is too few to report.

National Avg.
27%
N.Y. Avg.
26%
This Hospital
No Data Available

Violations Related to ER Care

Problems found in emergency rooms at this hospital since 2015, as identified during the investigation of a complaint. About This Data →

Violation
Full Text
MEDICAL SCREENING EXAM

Oct 12, 2017

. Based on document review, video review, interview, and one (1) of thirty-one (31) Medical Records reviewed, the facility failed to provide an appropriate Medical Screening Examination. The lack of a Medical Screening Examination may have placed patients at increased safety risk if an emergent medical condition existed. Findings: Review of Electronic Registration Encounters revealed that Patient #4 had a Registered Visit to the Pediatric ED on 09/14/17 from 12:22PM to 12:56PM. Review of the facility's security video of the Pediatric Waiting Area, dated 09/14/17 from 9:00AM to 6:00PM, identified Patient #4, carried in the arms of a woman accompanied by a second woman, entering the Pediatric Waiting Area on 09/14/17 at 12:16PM.

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. Based on document review, video review, interview, and one (1) of thirty-one (31) Medical Records reviewed, the facility failed to provide an appropriate Medical Screening Examination. The lack of a Medical Screening Examination may have placed patients at increased safety risk if an emergent medical condition existed. Findings: Review of Electronic Registration Encounters revealed that Patient #4 had a Registered Visit to the Pediatric ED on 09/14/17 from 12:22PM to 12:56PM. Review of the facility's security video of the Pediatric Waiting Area, dated 09/14/17 from 9:00AM to 6:00PM, identified Patient #4, carried in the arms of a woman accompanied by a second woman, entering the Pediatric Waiting Area on 09/14/17 at 12:16PM. From 12:16PM to 12:17PM, the second woman signed in to the Reception Desk manned by Security Staff. They were called into the Triage Room by Staff P (Registered Nurse) at 12:21PM, exited the Triage Room at 12:32PM and exited the facility at 12:33PM. Total time in the Triage Room was eleven (11) minutes and the total Pediatric ED visit encounter lasted seventeen (17) minutes. Review of the facility's security video of the Pediatric ED Treatment / Triage Hallway, dated 09/14/17 from 12:00PM to 1:00PM, identified that Staff P (Registered Nurse) entered the Triage Room at 12:19:53. At 12:24:50, Staff P exited the Triage Room, walked to the Pediatric ED Nursing Station, out of camera view, then along with Staff Q (Registered Nurse), re-entered the Triage Room at 12:26:48. Staff Q exited the Triage Room at 12:32:57. These observations were confirmed with Staff J (Director) and K (Coordinator) on 10/10/17 at 12:45PM, who identified the staff members and confirmed that Patient #4 did not leave the Triage Room to enter the Treatment Area. During an interview with Staff Members P and Q on 10/11/17 at 11:30AM, both confirmed having an encounter with the two (2) women and Patient #4 in the Pediatric Triage Room. Staff P stated that during Registration, the two (2) women presented discharge information from another facility indicating that Patient #4 required follow-up appointments with Orthopedics and Cardiology. Staff P stated that she was not certain the women were in the correct location, so she showed the discharge information to Staff Q. Staff Q reviewed the paperwork, asked the women if Patient #4 needed emergency care and they replied no. Staff Members P and Q then spoke with the Attending Physician on duty, presented the Discharge Paperwork to the Attending Physician for review, and were instructed to direct the women and Patient #4 to the Orthopedics and Cardiology Outpatient Clinics. Staff Members P and Q stated they provided the women with directions and the telephone number for Pediatric Services. When asked if they or the Attending Physician physically examined Patient #4, Staff P stated, "No, the baby looked fine, there wasn't any distress." When asked why a Triage Assessment, Vital Signs or a Physical Examination were not performed on Patient #4, Staff Q stated, "The paperwork said they needed to follow-up. We asked [the women] several times if they needed emergency care and they said no." When asked if they documented any information or assessments into the Medical Record, Staff Members P and Q both replied, "no". This was confirmed with Staff V (Administrator). Review of Patient #4's Medical Record identified this three (3) day old infant arrived to the Pediatric ED on 09/14/17 at 12:22PM and was discharged on [DATE] at 12:56PM. No Triage Nursing Assessment or Nursing Documentation was found. No Medical Screening Examination was found. No documentation was found indicating any type of Nursing or Physician Screening or Physical Assessment had been performed. No Discharge information was found. This was confirmed with Staff V (Administrator). The facility's Policy and Procedure titled "Triage" dated 11/22/16, stated the following: "Triage collects all pertinent medical information necessary to make a decision concerning immediacy of medical attention (this includes chief complaint, past medical history, current medications, vital signs) ...All patients presenting to the ED [Emergency Department] will undergo the process of Triage and have a triage priority documented ... Triage information and priority level will be documented on the Medical Record ..." The facility's Policy and Procedure titled "Patient Assessment and Care" dated 10/01/13 stated the following: "Patients presenting to the ED will be evaluated by the ED staff under the supervision of the attending physician. The ED attending physician will be responsible for determining the appropriate treatment and disposition of the patient ..." Review of the facility's Registration Encounters identified that Patient #4 visited the Outpatient Pediatric Clinic in Commack on 09/18/17. Review of Patient #4's Medical Record from the Pediatric Clinic identified a Discharge Summary from the facility where Patient #4 was delivered, dated 09/13/17. The Summary stated, "Your baby's dislocated hip needs immediate treatment begun ... I strongly urge you not to delay your return to [place of residence] as it should be started soon. If you do still proceed to New York City you should call a children's hospital and make arrangements for a Pediatric Orthopedist to see her and get her fitted for a harness ... Keep plans for the visit with a Pediatric Cardiologist for follow-up of the Pericardial Effusion that was seen on prenatal ultrasound."

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EMERGENCY SERVICES POLICIES

May 13, 2015

. Based on observation, record review and interview, the facility failed to ensure that emergency equipment was readily available for staff use.

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. Based on observation, record review and interview, the facility failed to ensure that emergency equipment was readily available for staff use. This was evident in the Pediatric Emergency Department. Findings: During a tour of the Pediatric Emergency Department on 04/29/15 at 11:50AM, a review of the Pediatric Code Cart revealed that Pediatric Zoll Pads (pads used during defibrillation for resuscitation) could not located on the cart or on the Unit. During an interview with Staff #17 on 04/29/15 at that time, she stated that we should have Pediatric Zoll Pads on the Pediatric Code Cart but we can use Adult Zoll Pads on Pediatric Patients. A review of the Pediatric Zoll Pad package documented that "Pediatric Zoll Pads are recommended for patients less than 15kgs (fifteen kilograms) approximately 4 (four) years or less and for patients greater than 15kgs adult electrodes can be used." A review of the Adult Code Cart List and Pediatric Code Cart List revealed that the Adult Code Cart List included Zoll Stat Padz and the Pediatric Code List did not include Zoll Stat Padz. During an interview with Staff #1 on 04/29/15 at 12:15PM, the staff member stated that the Pediatric Code Cart List does not include Pediatric Zoll Stat Padz because "I believe it was an oversight".

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Notes

“Average time” refers to the median wait time (the midpoint of all patients' wait times). References to “doctor or medical practitioner” indicate a doctor, nurse practitioner or physician's assistant. CMS reports the CT scan quality measure as the percentage of patients who received a scan within 45 minutes. We have reversed that measure so that all measures follow a “lower is better” pattern.

Additional design and development by Mike Tigas and Sisi Wei.

Sources

All data comes from the Centers for Medicare and Medicaid Services. Detailed quality measures at the hospital, state and national level were last updated September 2019. Most data was collected between October 2017 and October 2018. Data on ER-related violations is from January 2015 to June 2019.

Additional Info

How We've Updated ER Inspector | Download ProPublica's Emergency Room Planning Toolkit | About This Data

Don’t See Your ER?

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In other cases, the hospital is missing from our database because it doesn't have an emergency department.

In other cases, the hospital is missing from the federal government’s Centers for Medicare and Medicaid Services (CMS) data. There are a couple of reasons why a hospital isn’t included in CMS data: it may not participate in Medicare, or it may share a certification number with another hospital (common across large hospital systems).

If you notice a hospital missing from our database, please first check if you can find it on CMS' website, and that it is listed as having an ER. If so, please email us with the hospital name and address.