ER Inspector ST JOHN'S EPISCOPAL HOSPITAL AT SOUTH SHOREST JOHN'S EPISCOPAL HOSPITAL AT SOUTH SHORE

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Updated September 19, 2019

This database was last updated in September 2019. It should only be used as a historical snapshot.Researchers can find more recent data on timely and effective care in the Centers for Medicare and Medicaid Services’ hospitals datasets and guidance about hospital regulations.

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ER Inspector » New York » ST JOHN'S EPISCOPAL HOSPITAL AT SOUTH SHORE

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ST JOHN'S EPISCOPAL HOSPITAL AT SOUTH SHORE

327 beach 19th street, far rockaway, N.Y. 11691

(718) 869-7000

47% of Patients Would "Definitely Recommend" this Hospital
(N.Y. Avg: 66%)

1 violation related to ER care since 2015

Hospital Type

Acute Care Hospitals

Hospital Owner

Voluntary non-profit - Church

ER Volume

High (40K - 60K patients a year)

See this hospital's CMS profile page or inspection reports.

Patient Pathways Through This ER

After a patient arrives at the emergency room, they are typically seen by a doctor or medical practitioner and then either sent home or admitted to the hospital and taken to a room. A small percentage of patients leave without being seen. The chart below shows on average how long each of these pathways take. Lower numbers are better, and all times refer to the average length of time people waited.

Arrives at ER
2% of patients leave without being seen
10hrs 10min Admitted to hospital
15hrs 14min Taken to room
3hrs 24min Sent home

All wait times are average.

Detailed Quality Measures

Here is a more in depth look at each quality measure, compared to state and national averages for hospitals with high ER volumes. Experts caution that very small differences between hospitals for a given measure are unlikely to correspond to noticeable differences in the real world.

Measure
Average for this Hospital
How this Hospital Compares

(to other hospitals with similar
ER volumes, when available)

Discharged Patients
Time Until Sent Home

Average time patients spent in the emergency room before being sent home (if not admitted).

3hrs 24min
National Avg.
2hrs 42min
N.Y. Avg.
3hrs 4min
This Hospital
3hrs 24min
Impatient Patients
Left Without
Being Seen

Percentage of patients who left the emergency room without being seen by a doctor or medical practitioner.

2%
Avg. U.S. Hospital
2%
Avg. N.Y. Hospital
2%
This Hospital
2%
Admitted Patients
Time Before Admission

Average time patients spent in the emergency room before being admitted to the hospital.

10hrs 10min

Data submitted were based on a sample of cases/patients.

National Avg.
5hrs 4min
N.Y. Avg.
6hrs 31min
This Hospital
10hrs 10min
Admitted Patients
Transfer Time

Among patients admitted, additional time they spent waiting before being taken to their room (sometimes referred to as "boarding time.")

5hrs 4min

Data submitted were based on a sample of cases/patients.

National Avg.
2hrs 2min
N.Y. Avg.
3hrs
This Hospital
5hrs 4min
Special Patients
CT Scan

Percentage of patients who arrived with stroke symptoms and did not receive brain scan results within 45 mins.

No Data Available

The number of cases/patients is too few to report.

National Avg.
27%
N.Y. Avg.
26%
This Hospital
No Data Available

Violations Related to ER Care

Problems found in emergency rooms at this hospital since 2015, as identified during the investigation of a complaint. About This Data →

Violation
Full Text
EMERGENCY SERVICES POLICIES

Aug 5, 2015

Based on observation , staff interview, and review of documents, the hospital, in one of three records reviewed, did not comply with its procedures for the implementation of one to one observation and monitoring of a suicidal patient in the Emergency Department (ED).

See More ↓

Based on observation , staff interview, and review of documents, the hospital, in one of three records reviewed, did not comply with its procedures for the implementation of one to one observation and monitoring of a suicidal patient in the Emergency Department (ED). Findings include: During tour of the Emergency Department (ED) on 8/4/2015 at approximately 11:00 AM, a nursing staff member was observed monitoring three patients in the medical emergency room . At interview, this staff reported that she was assigned to monitor the three patients who were all at risk for elopement. The surveyor then examined the documents for close observation (Fifteen (15) Check Sheets) for all three patients at which time it was noted that the record for Patient #1 was assigned for one to one observation for both elopement and suicide risk. Review of the monitoring forms for PT# 2 and PT# 3 indicated these patients were assigned to observation for elopement risk. Review of the medical record for PT #1 determined this patient had a physician order for one to one monitoring for suicidal attempt on 8/2/15 at 11:12 PM. The hospital policy and procedure titled, "Patient Observation" last revised 5/5/15, stated the following: "One to One observation: The patient is under constant observation by a specific staff member at all times, typically for safety reason. One to One observation is assigned by the registered nurse to a specific staff member who is not assigned concurrently with additional unit coverage activities." Therefore, the facility did not provide one to one staff monitoring for this suicidal patient as required by the hospital policy. This observation was discussed with Staff #1 and Staff #2.

See Less ↑
Notes

“Average time” refers to the median wait time (the midpoint of all patients' wait times). References to “doctor or medical practitioner” indicate a doctor, nurse practitioner or physician's assistant. CMS reports the CT scan quality measure as the percentage of patients who received a scan within 45 minutes. We have reversed that measure so that all measures follow a “lower is better” pattern.

Additional design and development by Mike Tigas and Sisi Wei.

Sources

All data comes from the Centers for Medicare and Medicaid Services. Detailed quality measures at the hospital, state and national level were last updated September 2019. Most data was collected between October 2017 and October 2018. Data on ER-related violations is from January 2015 to June 2019.

Additional Info

How We've Updated ER Inspector | Download ProPublica's Emergency Room Planning Toolkit | About This Data

Don’t See Your ER?

In some cases we aren’t able to identify the exact location of a hospital, so it doesn’t appear on our mapped search results. However, it may still be in our database – try looking for it in the list of hospitals on each state's page.

In other cases, the hospital is missing from our database because it doesn't have an emergency department.

In other cases, the hospital is missing from the federal government’s Centers for Medicare and Medicaid Services (CMS) data. There are a couple of reasons why a hospital isn’t included in CMS data: it may not participate in Medicare, or it may share a certification number with another hospital (common across large hospital systems).

If you notice a hospital missing from our database, please first check if you can find it on CMS' website, and that it is listed as having an ER. If so, please email us with the hospital name and address.