ER Inspector INDIAN PATH COMMUNITY HOSPITALINDIAN PATH COMMUNITY HOSPITAL

ER Inspector

Find and Evaluate Every Emergency Room Near You

Updated September 19, 2019

This database was last updated in September 2019. It should only be used as a historical snapshot.Researchers can find more recent data on timely and effective care in the Centers for Medicare and Medicaid Services’ hospitals datasets and guidance about hospital regulations.

If you are having a heart attack or life-threatening emergency, call 911.

ER Inspector » Tennessee » INDIAN PATH COMMUNITY HOSPITAL

Don’t see your ER? Find out why it might be missing.

INDIAN PATH COMMUNITY HOSPITAL

2000 brookside dr, kingsport, Tenn. 37660

(423) 431-1941

79% of Patients Would "Definitely Recommend" this Hospital
(Tenn. Avg: 72%)

1 violation related to ER care since 2015

Hospital Type

Acute Care Hospitals

Hospital Owner

Voluntary non-profit - Private

ER Volume

Medium (20K - 40K patients a year)

See this hospital's CMS profile page or inspection reports.

Patient Pathways Through This ER

After a patient arrives at the emergency room, they are typically seen by a doctor or medical practitioner and then either sent home or admitted to the hospital and taken to a room. A small percentage of patients leave without being seen. The chart below shows on average how long each of these pathways take. Lower numbers are better, and all times refer to the average length of time people waited.

Arrives at ER
1% of patients leave without being seen
3hrs 31min Admitted to hospital
4hrs 33min Taken to room
2hrs 5min Sent home

All wait times are average.

Detailed Quality Measures

Here is a more in depth look at each quality measure, compared to state and national averages for hospitals with medium ER volumes. Experts caution that very small differences between hospitals for a given measure are unlikely to correspond to noticeable differences in the real world.

Measure
Average for this Hospital
How this Hospital Compares

(to other hospitals with similar
ER volumes, when available)

Discharged Patients
Time Until Sent Home

Average time patients spent in the emergency room before being sent home (if not admitted).

2hrs 5min
National Avg.
2hrs 23min
Tenn. Avg.
2hrs 23min
This Hospital
2hrs 5min
Impatient Patients
Left Without
Being Seen

Percentage of patients who left the emergency room without being seen by a doctor or medical practitioner.

1%
Avg. U.S. Hospital
2%
Avg. Tenn. Hospital
2%
This Hospital
1%
Admitted Patients
Time Before Admission

Average time patients spent in the emergency room before being admitted to the hospital.

3hrs 31min

Data submitted were based on a sample of cases/patients.

National Avg.
4hrs 21min
Tenn. Avg.
4hrs 5min
This Hospital
3hrs 31min
Admitted Patients
Transfer Time

Among patients admitted, additional time they spent waiting before being taken to their room (sometimes referred to as "boarding time.")

1hr 2min

Data submitted were based on a sample of cases/patients.

National Avg.
1hr 33min
Tenn. Avg.
1hr 10min
This Hospital
1hr 2min
Special Patients
CT Scan

Percentage of patients who arrived with stroke symptoms and did not receive brain scan results within 45 mins.

No Data Available

The number of cases/patients is too few to report.

National Avg.
27%
Tenn. Avg.
29%
This Hospital
No Data Available

Violations Related to ER Care

Problems found in emergency rooms at this hospital since 2015, as identified during the investigation of a complaint. About This Data →

Violation
Full Text
MEDICAL SCREENING EXAM

Feb 11, 2015

Based on medical record review, facility policy review, and interview, the facility failed to provide a medical screening examination prior to transfer for one patient (#20) of twenty-seven patients reviewed. The findings included: Patient #20, a pediatric patient, presented to the Emergency Department (ED) on October 19, 2014, at 10:52 a.m., for an alleged sexual assualt reported to the grandmother by patient #20.

See More ↓

Based on medical record review, facility policy review, and interview, the facility failed to provide a medical screening examination prior to transfer for one patient (#20) of twenty-seven patients reviewed. The findings included: Patient #20, a pediatric patient, presented to the Emergency Department (ED) on October 19, 2014, at 10:52 a.m., for an alleged sexual assualt reported to the grandmother by patient #20. Continued medical record review revealed Registered Nurse (RN) #1 triaged the patient at 11:35 a.m., as a level 3 (urgent) patient on the Emergency Severity Index (ESI). Medical record review of an ED physician patient assessment form for Patient #20 revealed there was no documentation of a medical screening exam by the ED physician. Medical record review of a nurse's note dated October 19, 2014, at 11:37 a.m., completed by RN #1 revealed "...[Physician #1] called and advised of situation...[Physician #1] advises...will be there shortly..." Continued review of the nurse's note revealed, at 11:50 a.m., Physician #1 called and advised the patient needed to go to (hospital #2) for an evaluation. Further review revealed Physician #1 advised RN #1 "...I will call over there and call you back..." Continued review of the nurse's note revealed, at 12:30 p.m., "...pt [patient] accepted...by [Physician #2] per [Physician #1]..." Review of the physician on call schedule for the facility revealed Physician #1 was on call for pediatric patients on October 19, 2014. Medical record review of a facility Transfer Authorization Form dated October 19, 2014, revealed "...medical condition...alleged sexual assault...a medical screening examination has been performed on this patient...based on that examination, the following condition of the patient...stable [box checked]...reason for transfer...medically indicated...services which are not available at this facility...Pediatrics Specialist..." Continued review revealed the Transfer Authorization Form was completed and signed by RN #1. Medical record review revealed Patient #20 was discharged "...in no distress..." by RN #1 from the facility on October 19, 2014, at 12:42 p.m., with discharge instructions given to the patient's grandmother to take the child to the pediatric facility (hospital #2) for an evaluation by Physician #2. Review of facility policy, Emergency Medical Treatment and Patient Transfer, last reviewed on August 15, 2014, revealed "...it is the policy...provide an appropriate MSE [Medical Screening Exam]...all individuals who present to a DED [dedicated emergency department] for examination or treatment of any medical condition...a QMP [Qualified Medical Personnel]...shall assess the patient and perform the MSE..." Medical record review of an ED record for Patient #20 from hospital #2 revealed the patient arrived at the hospital on October 19, 2014, at 1:40 p.m., and received a medical screening exam from a physician and a Forensic Nurse Examiner (FNE). Interview with the corporate Risk Manager and the facility Risk Manager on February 10, 2015, at 1:00 p.m., in the conference room, confirmed "...there doesn't appear to be a medical screening...didn't know about this...there is a pediatrician on call everyday...always have coverage..." Interview with ED Director on February 10, 2015, at 2:10 p.m., at the ED nurses' station, confirmed patient #20 did not have a Medical Screening Examination (MSE). Interview with Physician #3 on February 10, 2015, at 2:30 p.m., in the ED physician's office, revealed "...normally with young kids we notify the pediatrician and they come to see them...don't remember if they came or not...with patients this young we contact the pediatrician because they are more qualified...don't know for sure if she came and examined...don't see any documentation...don't know why my name is on the chart...I didn't see her [patient]...per our guidelines we contact pediatrician and they come over...I didn't even go in the room from what I see here...they [registration] just select a doctor and put a name on the record..." Telephone interview with RN #1 on February 10, 2015, at 2:56 p.m., revealed "...she [patient] came to the ER [emergency room ] and I called the pediatrician...per [Physician #3] request...we have a policy about possible rape of a child to call pediatrician...[Physician #3] did not see...[Physician #1] did not see...[Physician #1] called [hospital #2] and arranged a transfer...told [Physician #3] that I talked to [Physician #1] and what [Physician #1] said and what the plan was...[Physician #3] was in agreement...can't remember who signed the transfer paper...it's a procedure we follow...not a policy...just something we do...it's up to the ED doctor..." Telephone interview with Physician #5 on February 10, 2015, at 4:00 p.m., revealed "...we see all patients that come into the ED...no special procedure for pediatric sexual assault patients...ED physician does the medical screening...we can call the pediatrician but the ED physician needs to screen..." Interview with the ED Director on February 11, 2015, at 8:10 a.m., in the Risk Manager's office, revealed "...we don't have a written policy for children under a certain age...if you have a child under a certain age...contact their pediatrician and give opportunity to come in and see the patient...every patient should have a medical screening...that's a federal law...ER doctor should have seen the patient...should have documented a medical screening..." Further interview confirmed "...there is not a medical screening...[RN #1] has not had any special training to be able to complete a medical screening..." Telephone interview with Physician #1 on February 11, 2015, at 9:00 a.m., revealed "...I believe I got a call from the nursing folks..." Further interview confirmed Phyisician #1 "...did not see her [patient]...ER docs [physicians] didn't see her...ER doc preferred a pediatrician see the patient...we prefer a doc at [hospital #2] see a child and a pediatric sexual assault exam be done there...she [RN #1] called me back and told me they were sending by private vehicle...I had called [hospital #2] and talked to the ED physician...told them I preferred she [patient] be seen by them...they accepted her...they did call me later and tell me their findings...she [grandmother] was in agreement for the child to go to [hospital #2]..."

See Less ↑
Notes

“Average time” refers to the median wait time (the midpoint of all patients' wait times). References to “doctor or medical practitioner” indicate a doctor, nurse practitioner or physician's assistant. CMS reports the CT scan quality measure as the percentage of patients who received a scan within 45 minutes. We have reversed that measure so that all measures follow a “lower is better” pattern.

Additional design and development by Mike Tigas and Sisi Wei.

Sources

All data comes from the Centers for Medicare and Medicaid Services. Detailed quality measures at the hospital, state and national level were last updated September 2019. Most data was collected between October 2017 and October 2018. Data on ER-related violations is from January 2015 to June 2019.

Additional Info

How We've Updated ER Inspector | Download ProPublica's Emergency Room Planning Toolkit | About This Data

Don’t See Your ER?

In some cases we aren’t able to identify the exact location of a hospital, so it doesn’t appear on our mapped search results. However, it may still be in our database – try looking for it in the list of hospitals on each state's page.

In other cases, the hospital is missing from our database because it doesn't have an emergency department.

In other cases, the hospital is missing from the federal government’s Centers for Medicare and Medicaid Services (CMS) data. There are a couple of reasons why a hospital isn’t included in CMS data: it may not participate in Medicare, or it may share a certification number with another hospital (common across large hospital systems).

If you notice a hospital missing from our database, please first check if you can find it on CMS' website, and that it is listed as having an ER. If so, please email us with the hospital name and address.