ER Inspector TRI-STATE MEMORIAL HOSPITALTRI-STATE MEMORIAL HOSPITAL

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Updated September 19, 2019

This database was last updated in September 2019. It should only be used as a historical snapshot.Researchers can find more recent data on timely and effective care in the Centers for Medicare and Medicaid Services’ hospitals datasets and guidance about hospital regulations.

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ER Inspector » Washington » TRI-STATE MEMORIAL HOSPITAL

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TRI-STATE MEMORIAL HOSPITAL

1221 highland avenue, clarkston, Wash. 99403

(509) 758-5511

81% of Patients Would "Definitely Recommend" this Hospital
(Wash. Avg: 72%)

1 violation related to ER care since 2015

Hospital Type

Critical Access Hospitals

Hospital Owner

Voluntary non-profit - Private

ER Volume

Low (0 - 20K patients a year)

See this hospital's CMS profile page or inspection reports.

Patient Pathways Through This ER

After a patient arrives at the emergency room, they are typically seen by a doctor or medical practitioner and then either sent home or admitted to the hospital and taken to a room. A small percentage of patients leave without being seen. The chart below shows on average how long each of these pathways take. Lower numbers are better, and all times refer to the average length of time people waited.

Arrives at ER
1% of patients leave without being seen
4hrs 30min Admitted to hospital
5hrs 57min Taken to room
1hr 33min Sent home

All wait times are average.

Detailed Quality Measures

Here is a more in depth look at each quality measure, compared to state and national averages for hospitals with low ER volumes. Experts caution that very small differences between hospitals for a given measure are unlikely to correspond to noticeable differences in the real world.

Measure
Average for this Hospital
How this Hospital Compares

(to other hospitals with similar
ER volumes, when available)

Discharged Patients
Time Until Sent Home

Average time patients spent in the emergency room before being sent home (if not admitted).

1hr 33min
National Avg.
1hr 53min
Wash. Avg.
2hrs 1min
This Hospital
1hr 33min
Impatient Patients
Left Without
Being Seen

Percentage of patients who left the emergency room without being seen by a doctor or medical practitioner.

1%
Avg. U.S. Hospital
2%
Avg. Wash. Hospital
3%
This Hospital
1%
Admitted Patients
Time Before Admission

Average time patients spent in the emergency room before being admitted to the hospital.

4hrs 30min

Data submitted were based on a sample of cases/patients.

National Avg.
3hrs 30min
Wash. Avg.
4hrs 6min
This Hospital
4hrs 30min
Admitted Patients
Transfer Time

Among patients admitted, additional time they spent waiting before being taken to their room (sometimes referred to as "boarding time.")

1hr 27min

Data submitted were based on a sample of cases/patients.

National Avg.
57min
Wash. Avg.
1hr 8min
This Hospital
1hr 27min
Special Patients
CT Scan

Percentage of patients who arrived with stroke symptoms and did not receive brain scan results within 45 mins.

No Data Available

Results are not available for this reporting period.

National Avg.
27%
Wash. Avg.
34%
This Hospital
No Data Available

Violations Related to ER Care

Problems found in emergency rooms at this hospital since 2015, as identified during the investigation of a complaint. About This Data →

Violation
Full Text
RECIPIENT HOSPITAL RESPONSIBILITIES

Sep 1, 2015

Based on the complaint allegation, interview of hospital staff, review of hospital policies, and review of other hospital records, the hospital failed to ensure that emergency department and administrative staff accepted a patient who needed dialysis in transfer from another hospital's emergency department for 1 of 25 patient records reviewed (Patient #1). Failure to receive a patient needing dialysis from a referring hospital when the recipient hospital had dialysis services and staff available risked the health and safety of the patient. Findings were: Patient #1 was a [AGE] year old with a past medical history significant for end stage renal disease.

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Based on the complaint allegation, interview of hospital staff, review of hospital policies, and review of other hospital records, the hospital failed to ensure that emergency department and administrative staff accepted a patient who needed dialysis in transfer from another hospital's emergency department for 1 of 25 patient records reviewed (Patient #1). Failure to receive a patient needing dialysis from a referring hospital when the recipient hospital had dialysis services and staff available risked the health and safety of the patient. Findings were: Patient #1 was a [AGE] year old with a past medical history significant for end stage renal disease. S/he had been on hemodialysis at Tri-State Memorial Hospital Dialysis Unit 3 times per week. Due to assaultive behaviors toward staff, the hospital issued a certified letter to the patient on 6/8/2015 giving a 30 day notice of terminating him/her as a patient of the dialysis unit (7/12/2015 was 30 days after the receipt of the letter). Included with the letter was information related to other local dialysis units available in the area. Review of hospital records showed the patient continued to use the Tri-State Hospital for care. For example, on 7/15/2015 the patient came to the emergency department with shortness of breath, received a medical screening exam and was diagnosed and treated for community acquired pneumonia and discharged to home (Potassium was within normal limits at 4.2); on 7/16/2015 the patient presented to the hospital in Orifino in need of dialysis. The patient was a direct admit to Tri State Hospital where s/he received dialysis treatments on 7/17-18 and was discharged on [DATE]. Interview with the vice president of patient care services during the course of this investigation revealed that staff believed the request from the emergency room doctor in Orofino on 7/22/2015 was for Tri State Hospital to receive Patient #1 as a direct admit to the Dialysis Unit, and not as an emergency transfer. Review of Patient #1's Discharge Summary record from the hospital in Idaho that accepted him/her in transfer on 7/22/2015 from the hospital in Orofino showed the patient was a direct admit and did not go through the emergency department. Hemodialysis was provided the following day, on 7/23 and 7/24/2015. The patient was discharged on [DATE] in stable condition. Arrangements had been made for a schedule of 3 times/week dialysis treatments at the Palouse Dialysis in Moscow, ID. Review of the complainant's letter alleging an EMTALA violation by Tri-State hospital on [DATE] read in part, "Because of the gravity of the (Patient #1's) condition, I wrote orders for a nurse to accompany the ambulance, with the patient on a monitor and the nurse carrying extra drugs for the possibility of a disturbance in cardiac rhythm." Review of the hospital's approved policies, "Medical Screening Exams," and "Patient Transfer Out to Acute Care Facility for Medical Care" did not evidence staff guidance on how to ensure compliance with requirements as a recipient hospital. Tri-State Hospital's refusal to accept a patient in transfer for hemodialysis treatment available at their facility risked the patient's health and well-being.

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Notes

“Average time” refers to the median wait time (the midpoint of all patients' wait times). References to “doctor or medical practitioner” indicate a doctor, nurse practitioner or physician's assistant. CMS reports the CT scan quality measure as the percentage of patients who received a scan within 45 minutes. We have reversed that measure so that all measures follow a “lower is better” pattern.

Additional design and development by Mike Tigas and Sisi Wei.

Sources

All data comes from the Centers for Medicare and Medicaid Services. Detailed quality measures at the hospital, state and national level were last updated September 2019. Most data was collected between October 2017 and October 2018. Data on ER-related violations is from January 2015 to June 2019.

Additional Info

How We've Updated ER Inspector | Download ProPublica's Emergency Room Planning Toolkit | About This Data

Don’t See Your ER?

In some cases we aren’t able to identify the exact location of a hospital, so it doesn’t appear on our mapped search results. However, it may still be in our database – try looking for it in the list of hospitals on each state's page.

In other cases, the hospital is missing from our database because it doesn't have an emergency department.

In other cases, the hospital is missing from the federal government’s Centers for Medicare and Medicaid Services (CMS) data. There are a couple of reasons why a hospital isn’t included in CMS data: it may not participate in Medicare, or it may share a certification number with another hospital (common across large hospital systems).

If you notice a hospital missing from our database, please first check if you can find it on CMS' website, and that it is listed as having an ER. If so, please email us with the hospital name and address.