ER Inspector HAMPSHIRE MEMORIAL HOSPITALHAMPSHIRE MEMORIAL HOSPITAL

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Updated September 19, 2019

This database was last updated in September 2019. It should only be used as a historical snapshot.Researchers can find more recent data on timely and effective care in the Centers for Medicare and Medicaid Services’ hospitals datasets and guidance about hospital regulations.

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ER Inspector » West Virginia » HAMPSHIRE MEMORIAL HOSPITAL

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HAMPSHIRE MEMORIAL HOSPITAL

363 sunrise boulevard, romney, W.Va. 26757

(304) 822-4561

80% of Patients Would "Definitely Recommend" this Hospital
(W.Va. Avg: 70%)

2 violations related to ER care since 2015

Hospital Type

Critical Access Hospitals

Hospital Owner

Voluntary non-profit - Private

ER Volume

Low (0 - 20K patients a year)

See this hospital's CMS profile page or inspection reports.

Patient Pathways Through This ER

After a patient arrives at the emergency room, they are typically seen by a doctor or medical practitioner and then either sent home or admitted to the hospital and taken to a room. A small percentage of patients leave without being seen. The chart below shows on average how long each of these pathways take. Lower numbers are better, and all times refer to the average length of time people waited.

Arrives at ER
0% of patients leave without being seen
3hrs 2min Admitted to hospital
3hrs 46min Taken to room
1hr 38min Sent home

All wait times are average.

Detailed Quality Measures

Here is a more in depth look at each quality measure, compared to state and national averages for hospitals with low ER volumes. Experts caution that very small differences between hospitals for a given measure are unlikely to correspond to noticeable differences in the real world.

Measure
Average for this Hospital
How this Hospital Compares

(to other hospitals with similar
ER volumes, when available)

Discharged Patients
Time Until Sent Home

Average time patients spent in the emergency room before being sent home (if not admitted).

1hr 38min
National Avg.
1hr 53min
W.Va. Avg.
1hr 47min
This Hospital
1hr 38min
Impatient Patients
Left Without
Being Seen

Percentage of patients who left the emergency room without being seen by a doctor or medical practitioner.

0%
Avg. U.S. Hospital
2%
Avg. W.Va. Hospital
2%
This Hospital
0%
Admitted Patients
Time Before Admission

Average time patients spent in the emergency room before being admitted to the hospital.

3hrs 2min

Data submitted were based on a sample of cases/patients.

National Avg.
3hrs 30min
W.Va. Avg.
3hrs 39min
This Hospital
3hrs 2min
Admitted Patients
Transfer Time

Among patients admitted, additional time they spent waiting before being taken to their room (sometimes referred to as "boarding time.")

44min

Data submitted were based on a sample of cases/patients.

National Avg.
57min
W.Va. Avg.
1hr 4min
This Hospital
44min
Special Patients
CT Scan

Percentage of patients who arrived with stroke symptoms and did not receive brain scan results within 45 mins.

100%
National Avg.
27%
W.Va. Avg.
38%
This Hospital
100%

Violations Related to ER Care

Problems found in emergency rooms at this hospital since 2015, as identified during the investigation of a complaint. About This Data →

Violation
Full Text
COMPLIANCE WITH 489.24

Oct 21, 2015

Based on document review and staff interview it was determined the facility failed to ensure staff complied with the regulations for EMTALA at §489.20 and §489.24.

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Based on document review and staff interview it was determined the facility failed to ensure staff complied with the regulations for EMTALA at §489.20 and §489.24. The facility failed to provide necessary stabilizing treatment to an individual with an emergency medical condition (see tag C 2407).

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STABILIZING TREATMENT

Oct 21, 2015

Based on document review and staff interview it was determined the facility failed to provide stabilizing treatment within the capabilities of the staff and facilities available at the hospital by allowing two (2) paramedics, who were not employed at the hospital, to actively engage in a neonate code in the emergency department (ED).

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Based on document review and staff interview it was determined the facility failed to provide stabilizing treatment within the capabilities of the staff and facilities available at the hospital by allowing two (2) paramedics, who were not employed at the hospital, to actively engage in a neonate code in the emergency department (ED). This deficient practice was identified in one (1) of twenty (20) records reviewed (Patient #1). This failure has the potential to negatively impact the care given to all patients in an emergency situation. Findings include: 1. The policy, "Trauma Alert/Response", last approved 06/15, was provided for review. Section II 'Trauma Response Alert Members' states, in part: "ED Physician, ED Nurse, Recorder (CNA or ED RN/LPN), Respiratory Therapist (RT), Phlebotomist, Radiology Technician, and Nursing Supervisor House Charge, Nurse Manager and /or Medical Charge Nurse are all members of the trauma response alert team...." Section VII states, in part: "Responsibilities of the Trauma Response Members: Section A. The ED Physician: 1. serves as team leader for the Trauma Team; 2. The ED Physician assumes the primary care of the patient and decides priority of diagnostics and therapy." 2. Review of the medical record for Patient #1 revealed the ED Physician did not serve as team leader for the Trauma Team during a neonate code for the patient. He allowed a paramedic, who is not an employee of the facility, to supervise the neonate code while he was sitting at a desk not more than six (6) feet from the trauma room where the code was occurring. 3. The policy, "Code M-Set Activation, Responders, & Responsibilities with Cardiopulmonary Arrests", last approved on 10/15, was provided for review. Section E. 'Emergency Department Physician's Responsibilities' states, in part: "1. The Physician should avail himself/herself to Code M-SET emergency resuscitations. 2. Assume responsibility for resuscitation following ACLS or Pediatric Advanced Life Support (PALS) guidelines unless otherwise dictated by circumstances arising in any particular case. 3. Assist with intubation; order medications; defibrillates as needed." 4. Further review of the medical record for Patient#1 revealed the paramedic was allowed to intubate the pediatric patient when the ED Physician was available and qualified to perform the procedure. The nursing staff and the paramedic had to follow the PALS protocol for administering medications to the pediatric patient as the physician did not make himself readily available to give direction to the trauma team. 5. The policy, "Relationship with EMS", last approved on 5/15, was provided for review and states, in part: "Hampshire Memorial Hospital receives patients from and transfers patients via recognized community rescue squads and ambulance services. Statement of Procedure: 3. EMS authority over patient care ends with the arrival to the emergency department." 6. Review of the medical record for Patient #1 revealed both paramedics were an active part of the neonate code in the emergency department even though there was a member of the medical staff available (ED Physician) to lead the trauma team in the code. 7. An interview was conducted with Paramedic #1 on 10/20/15 at 9:30 a.m. He stated: "I was helping with the resuscitation efforts with the patient and the baby started having agonal respirations which meant imminent respiratory arrest. I said the patient is going to need intubated right now. One of the nurses had to go and find the physician so they could ask about the intubation. The physician came into the room and said, "Yeah, he will probably need intubated." I went ahead and intubated the patient. I felt like we were on our own during this code; we really had no direction from the physician." 8. An interview was conducted with Registered Nurse #1 on 10/20/15 at 11:40 a.m. She stated: "The paramedics just happened to be at the hospital to pick up another patient for transfer and when they heard the mom saying her baby was not breathing they jumped in to help us. I told the physician several times the baby was not breathing and needed to be intubated; he was on the phone and I had to write the question on a post-it note to ask him. He just nodded his head yes and never got up from the desk to come into the room with the patient. I went in and told the paramedic to intubate the baby. Through the whole code I had to constantly track down the physician to try and get some type of order from him for what to do. I don't think I should have to continuously tell the physician on a post-it note the patient is not breathing and needs intubated. He is the physician and we needed more direction from him than what we got during the code. He was not in charge of the code; the paramedics were running the code." 9. A phone interview was conducted with Paramedic #2 on 10/21/15 at 1:40 p.m. He stated: "I was at the hospital to pick up a patient for transfer to another facility when the mom came out of the room saying her baby was not breathing. My partner and I went over to see if we could help and we had to start resuscitation efforts with the patient. I was bagging the patient and the physician was at the desk on the phone with another facility. He never came in the room but a few times and we received no direction from him during the code. It was the strangest situation I have ever been in usually the physician is leading the code and giving orders to the rest of the code team, not the paramedics." 10. An interview was conducted with the ED Clinical Manager on 10/20/15 at 2:50 p.m. She stated: "The expectation is the ED Physician will be the team leader during a code if available and will direct the other trauma team members with medications, intubation etc. The paramedics were here and helped out because they had no choice. There is a phone in the trauma room to use in emergency situations so I'm not sure why he stayed at the desk in the nurse's station and didn't actively engage with the staff during the code. They were really put in a bad situation because the physician was not giving the team any direction as to what to do but the expectation is the paramedic's authority over patient care ends with the arrival to the emergency department." She concurred with the above findings.

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Notes

“Average time” refers to the median wait time (the midpoint of all patients' wait times). References to “doctor or medical practitioner” indicate a doctor, nurse practitioner or physician's assistant. CMS reports the CT scan quality measure as the percentage of patients who received a scan within 45 minutes. We have reversed that measure so that all measures follow a “lower is better” pattern.

Additional design and development by Mike Tigas and Sisi Wei.

Sources

All data comes from the Centers for Medicare and Medicaid Services. Detailed quality measures at the hospital, state and national level were last updated September 2019. Most data was collected between October 2017 and October 2018. Data on ER-related violations is from January 2015 to June 2019.

Additional Info

How We've Updated ER Inspector | Download ProPublica's Emergency Room Planning Toolkit | About This Data

Don’t See Your ER?

In some cases we aren’t able to identify the exact location of a hospital, so it doesn’t appear on our mapped search results. However, it may still be in our database – try looking for it in the list of hospitals on each state's page.

In other cases, the hospital is missing from our database because it doesn't have an emergency department.

In other cases, the hospital is missing from the federal government’s Centers for Medicare and Medicaid Services (CMS) data. There are a couple of reasons why a hospital isn’t included in CMS data: it may not participate in Medicare, or it may share a certification number with another hospital (common across large hospital systems).

If you notice a hospital missing from our database, please first check if you can find it on CMS' website, and that it is listed as having an ER. If so, please email us with the hospital name and address.