SANTA CLARA VALLEY MEDICAL CENTER

Issue: Based on documentation and interview, hospital staff failed to implement a patient's right to confidential treatment of their medical record.Findings:On 5/21/12 a hospital privacy investigation report was reviewed regarding outpatient diagnostic imaging records found on a side street of the…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on documentation and interview, nursing staff failed to implement a patient's right to privacy by failing to protect patient information from public access.Findings:On 4/27/12 a hospital investigation report was reviewed regarding an incident where patient information was found in…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on documentation and interview, hospital staff failed to implement a patient's right to confidential treatment of medical information.Findings:In an interview with the hospital assistant privacy officer (Staff A) on 4/27/12, Staff A stated a nurse manager (RN 1) verbally…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on documentation and interview, hospital staff failed to implement a patients right to privacy by providing patient information to an outside service agency.Findings:In an interview with the hospital assistant privacy officer (Staff A) on 4/27/12, Staff A stated a…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview and record review, the hospital failed to maintain medical information confidential for one of two sampled patients (2). Findings: On 3/27/12 at 11:45 a.m. during an interview with the pharmacy technician, she stated that on 3/12/12 Patient…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on documentation and interview, hospital staff failed to implement a patient's right to confidential treatment of their stay in the hospital.According to a hospital report reviewed on 2/7/12, Patient 1 went to a hospital outpatient pharmacy to pick up…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on documentation and interview, nursing staff failed to implement a patient's right to privacy by failing to protect patient information from public access.Findings:On 2/7/12 a hospital investigation report was reviewed regarding an incident where patient information was found in…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on documentation and interview, nursing staff failed to implement a patient's (Patient 1) right to privacy by failing to protect patient information from unauthorized use.Findings:On 2/7/12 a hospital investigation report was reviewed regarding an incident where patient information was…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview the hospital failed to provide confidential medical treatment for one of one sampled patient (1). Findings:During an entity reported investigation on 1/30/12 at 1 p.m., the privacy officer stated Patient 1 made a complaint to the hospital…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Impermissible Disclosures - Related Parties

Outcome: Change Achieved After Voluntary Compliance Efforts (Corrective Action)