Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
REDLANDS COMMUNITY HOSPITAL
Cited by the California Department of Public Health for a violation of California’s Health and Safety Code relating to medical privacy during an inspection that began on May 30, 2012. Also cited in 9 other reports.
Report ID: IJBI11.01, California Department of Public Health
Reported Entity: REDLANDS COMMUNITY HOSPITAL
Issue:
Based on interview and record review, the facility failed to maintain the confidentiality of discharge instructions for Patient A were given to Patient B. This resulted in a breach of private health information (PHI).Findings:On 5/30/12 at 3:00 PM, the privacy officer for the facility was contacted regarding an entity self-report of a possible breach of information for Patient A.During a phone interview with the privacy officer on 5/30/12 at 3:15 PM, he stated,"Patient A [used Patient A's name] was in our observation unit and was being discharged. He received written instructions and went home. [Patient A] realized he had received the wrong information and returned it to the facility and was given his correct discharge instructions".During a review of the data that had been sent in error on 5/31/12 at 2:00 PM, it was noted to include Patient B's name, patient ID number, medical record number, date of birth, physician's name, recommended diet and physical restrictions.During a review of the letter sent to Patient B on 5/25/12, the facility acknowledged that a breach of PHI had occurred.
Outcome:
Deficiency cited by the California Department of Public Health: Patients' Rights