REDLANDS COMMUNITY HOSPITAL

Issue: Based on interview and record review, the facility failed to ensure the confidential treatment of Patient A's protected health information (PHI) when a radiology scheduler (Employee 1) filled out a hospital form using Patient B's address. The radiology department generated…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview, and record review, the facility failed to ensure the confidential treatment of protected health information (PHI) for Patient A and Patient B, when a Registered Nurse (RN 1) gave Patient A's prescription for medication to Patient B…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview and record review, the facility failed to ensure the confidential treatment of Patient B's protected health information (PHI) when a Registered Nurse (RN 1) gave Patient B's medication reconciliation document to Patient A. This resulted in an…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview and record review, the facility failed to ensure the confidential treatment of Patient B's protected health information (PHI), when an Emergency Department Registered Nurse (RN 1) released the discharge paperwork for Patient B to Patient A upon…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview and record review, the facility failed to maintain confidential the protected health information (PHI)as defined in their policies and procedures (P&P) for Patient B, when his laboratory results were inadvertently mixed in with the laboratory results provided…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview and record review, the facility failed to ensure the confidential treatment of protected health information (PHI) for Patient A, whose laboratory results were given to Patient B, who was being discharged from the unit.FindingsOn 7/10/12 at 2:00…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview and record review the facility failed to ensure that the correct X-ray report on CD was given to Patient A upon discharge from the emergency room (ER). This resulted in Patient A receiving Patient B's report causing…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview and record review, the facility failed to maintain the confidentiality of discharge instructions for Patient A were given to Patient B. This resulted in a breach of private health information (PHI).Findings:On 5/30/12 at 3:00 PM, the privacy…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on staff interview and record review, the facility failed to maintain the privacy and confidentiality for one patient (Patient A), when an employee inadvertently gave Patient A ' s laboratory information to another patient.Findings:An interview was conducted on 2/10/12…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview and record review, the facility failed to protect Patient A's medical information. This breach caused Patient A's protected health care information to be released.Findings:The facility self reported to the Department on 10/25/11 that a basic lab result…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights