H.R.3609: Trust in Public Service Act

About This Bill

  • Introduced May 28, 2021
  • Latest Major Action May 28, 2021

Bill Version

Bill Summary

Trust in Public Service Act This bill incorporates customer experience as a central measure of performance for federal agencies. Specifically, the bill requires each agency to develop a high-quality customer experience by allocating sufficient resources to and prioritizing customer experience capabilities and initiatives, adapting government-wide and global good practices, streamlining the process for soliciting voluntary customer feedback...

(Source: Library of Congress)

What Lawmakers Are Saying About This Bill

There is one statement associated with H.R.3609.

Bill Actions

Date Description
May 28, 2021
Referred to the Committee on Oversight and Reform, and in addition to the Committee on Appropriations, for a period to be subsequently determined by the Speaker, in each case for consideration of such provisions as fall within the jurisdiction of the committee concerned.
May 28, 2021

Introduced in the House by Barry Loudermilk (R-Ga.)

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