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- S.1934
S.1934: Trust in Public Service Act
About This Bill
- Introduced May 27, 2021
- Latest Major Action May 27, 2021
Bill Sponsor
Bill Version
- Introduced in Senate - May 27, 2021
Bill Summary
Trust in Public Service Act This bill incorporates customer experience as a central measure of performance for federal agencies. Specifically, the bill requires each agency to develop a high-quality customer experience by allocating sufficient resources to and prioritizing customer experience capabilities and initiatives, adapting government-wide and global good practices, streamlining the process for soliciting voluntary customer feedback...
(Source: Library of Congress)
Bill Actions
Date | Description |
---|---|
May 27, 2021 |
Read twice and referred to the Committee on Homeland Security and Governmental Affairs.
|
May 27, 2021 |
Introduced in the Senate by Christopher S. Murphy (D-Conn.) |