Inspection on Jul 08, 2014 | Score: 99

Medical-Crew Member Acute Gastroenteritis (AGE) Reporting

On the cruise dated 8-15 June, a spa employee had an onset of AGE symptoms on 13 June at 0800 but did not report to the medical center until 13 June at 1834. The employee was a reportable AGE case. The work records were checked and the employee worked the morning of 13 June. On the cruise dated 29 June to 6 July, a team leader from the deck department had an onset of AGE symptoms on 1 July at 2000 but did not report to the medical center until 2 July at 1600. The team leader was a reportable AGE case. The work records were checked and the team leader worked several hours on 2 July. This case had been referred for review by the ship's management.

Recreational Water Facilities-Water Park Safety Sign

The bather load was not listed on the safety sign.

Potable Water-Distribution Chlorination Station Back-up Pump

The back-up pump installed at the chlorination station did not have an automatic switchover feature and could only be switched over manually. Staff was aware of this issue and a were waiting for spare parts to repair the pump system.

Galley-Main Galley - Center Hot Galley

There were some cracked and broken deck tiles near the three deep fryers and the two range tops in the center hot galley section. Additionally, there were several replacement deck areas where it was difficult to verify as clean due to the dark cement residue on top of the tile surfaces. This was especially true in areas beneath equipment, counters, racks and grills.

Galley-Main Galley Appetizer Pantry

There was food debris, dust debris and some liquid residue along most of the surface of the long service counter overshelf where previously cleaned plate covers were stored. Staff removed the plate covers for rewashing and cleaned and sanitized the overshelf.

Galley-Main Galley Appetizer Pantry

One live fruit fly was noted on the side surface of the service counter overshelf in this pantry, and another was observed on the deckhead above the clean storage rack and opposite the blast chiller.

Food Service General-Galleys and Pantries - Deckhead

In nearly all areas of the galleys and pantries the deckhead attached stainless steel plates were partly detached from the deckhead or simply missing screws meant to fasten them tightly to the deckhead. In some cases there was a corner of the panel hanging down and creating a gap. Some of the deckhead access hatches had a similar condition with a missing or non-working fastener. In a few cases, such as in the main galley potwash, there was water dripping from the open panel or the screw hole for that panel to surfaces below.

Galley-Main Galley - Pot Wash

During active use of the flight-type conveyor dishwash machine the mounted rinse water temperature gauge displayed as 156 °F, which was confirmed by measuring the rinse tank manually using the inspector's and ship's thermometers. Later the gauge reading displayed 150 °F, but the manual reading from the rinse tank was 162 °F. The manufacturer's data plate specified a minimum 160 °F rinse temperature.

Galley-Main Galley - Pot Wash

There was a significant deckhead water leak throughout the clean pot storage room, which had already been identified by the ship's staff, who had removed the clean equipment as they were trying to locate and control the leak.

Galley-Main Galley - Port/Aft Dishwash

During active use of the port side flight-type conveyor dishwash machine the mounted rinse tank thermometer gauge displayed 150 °F. A manual temperature of the rinse water tank registered 155 °F. The machine data plate specified a minimum rinse water temperature of 160 °F.

Galley-Main Galley - Port/Aft Dishwash

There was a heavy and consistent water leak from under the in-use flight-type conveyor dishwash machine that was pooling water on the deck at a rapid rate. With the internal curtains removed it was noted that the side panel filling line was turned in an upward direction and was spraying water into the side wall of the machine. Staff repaired this immediately and the leaking water stopped.

Dining Room-Truffles Dining Room - Aft/Port Waiter Station

The soiled storage counter was filled with various soiled china and utensils, but on an open shelf below was stored a large bin of individual sugar packets. Although none of the sugar packets were soiled they were not protected so staff moved them to a clean storage area.

Dining Room-Truffles Dining Room - #2 Waiter Station

Several soiled items, including a bin of soiled liquid were stored on the soiled counter at waiter station #2. On an open shelf directly below the counter was stored a tray of 30 previously cleaned small ramekin butter dishes which were all inverted on a towel covered tray.

Galley-Main Galley - Appetizer Pantry

One filth fly was observed on the serving counter near the cold well.

Buffet-Crew Mess

A live filth fly was observed at the buffet clean utensil counter. A live fruit fly was observed on the deckhead directly above the center hot buffet line.

Buffet-Crew Mess

There was a consistent brown staining of grease residue throughout the pin hole type deckhead tiles in the crew mess buffet. The deckhead mounted lights over the crew mess beverage station were heavily soiled with dust debris and drink splash.

Buffet-Lido - Starboard Beverage Station

There was an accumulation of dust debris on the decorative wood piece attached to the deckhead directly above the beverage station. The adjustable deckhead light fixtures were heavily soiled with dust debris beyond one day's accumulation.

Other-Starboard Outdoor Grill

The grill was in active use and 3 filth flies were circulating in the area during preparation.

Galley-Lido Galley - Dishwash

During active use of the flight-type conveyor dishwash machine there was a deckhead water leak which dripped down to one of the clean tables beyond the clean end of the machine. Staff stated this was due to previously opening the dishwash machine.

Galley-Steakhouse Show Galley

The previously cleaned and not in use front galley had a visible oil residue splashed along the deckhead over the entire front service counter.

Galley-Steakhouse Galley

The paper towel dispenser for the center galley handwash station was positioned on the bulkhead directly over the adjacent preparation counter and food preparation sink. There was water dripped on the counter below and contaminating the clean preparation counter.

Inspection on Feb 16, 2014 | Score: 100

Potable Water-Engine Control Break Room

The cords for the coffee machines were draped on the counter which could impede cleaning.

Potable Water-Engine Control Break Room

The counter under both coffee machines was soiled with old coffee grounds.

Potable Water-Engine Control Break Room Toilet Room

The tissue dispenser for a hands-free exit was empty leaving users no hands-free option to exit the toilet room.

Other-Spa Food Locker

Several chaffing dishes were stored on the deck. This locker was next to Fire Door 9.6.2.

Recreational Water Facilities-Analyzer Chart Records

Sea-to-sea mode was not written consistently on the chart records for the three pools. At least 20 dates between the three pools going back to September 2013 were found where the pools were in sea-to-sea mode but no notation was made on the analyzer chart record. Several more records showed the three pools opening in recirculation mode and switching to sea-to-sea mode later in the day again with no notation made on the analyzer chart record. No calibration record was made on the analyzer chart recorder for the aft pool on 30 January 2014 and 31 December 2013. No calibration record was made on the analyzer chart recorder for the forward whirlpool 18 January 2014.

Galley-Hot Galley

Two salamander broilers were heavily soiled with old grease in the technical space with the electronic control wiring, control boxes and broiler shelf lift mechanism. These broilers were cleaned while the inspection team was in the area.

Galley-Hot Galley

Rust residue was found in the water recirculating bath in the ice maker unit of the ice machine adjacent to the pot wash area.

Provisions-Meat Walk-in Freezer

Frozen leaks were noted from the deckhead seams. Ice had accumulated on the deck at several places below the leaks. These leaks were from condensate from the recent dry dock where the entire freezer deckhead had been opened up. No food was impacted by these leaks.

Galley-Grill

One house fly was observed in the pantry. No food was exposed at this time.

Galley-Grill

Condensate was observed on the deckhead and in the inside of the ventilation hood canopy above the warewasher. The exhaust system had been turned off for a fire system testing during this part of the inspection.

Galley-Pizza

Three dried tomato seeds were found on the vertical side of a clean cutting board ready for use at the pizza prep counter.

Buffet-Cherry on Top

This new passenger self-service bulk candy operation added in the two-week dry dock did not have the passenger handwashing station as required in the 2011 Construction manual for new and renovated areas.

Buffet-Cherry on Top

Two purses which belonged to non-ship personnel setting up this new food operation were found in the back counter. One was adjacent to the handwash sink and the other was in a cabinet with food items. These were removed. The operation was not open at the time these purses were observed.

Bar-Lobby

A black substance that appeared to be mold was observed on the lower edge seam of the ice storage bin deflector plate in the ice machine. The ice maker unit of this pantry ice machine was completely clean. The machine was taken out of service and cleaned.

Bar-Coffee

The waste bin door upper profile strip was missing. The underlying sealant was completely covered with old coffee grounds.

Inspection on Nov 11, 2012 | Score: 94

Buffet-Serenity Port Side

The electrical cord to the counter mounted milk cooler was draped on the counter making cleaning difficult.

Buffet-Pizzeria/Omelet Service Station

The deck inside the technical compartment for refrigerator # 4 & 5 on the worker side, had approximately 1/4 inch standing brown water. There was no drain in this compartment to drain the water.

Galley-Pizzeria

The hood-type dishwash was out of service for an extended periord of time.

Buffet-Lido Cafe

Electrical cords to the espresso machine were laying on the counter making cleaning difficult. Dried coffee debris was observed underneath the machine and electrical cords.

Buffet-Lido Cafe

There was dried coffee debris of more than a day's accumulation on the beverage counter underneath the cash register and espresso machine.

Galley-Lido Center

Excessive sealant was used to seal seams around the perimeter of the left side of the combination oven #.520 and also around the right side of the transport warming unit # 10. The excess sealant made cleaning the outside of the unit difficult.

Galley-Potwash

A large corkboard being used to post various paperwork and menus was soiled and had areas of mold growth. The corkboard was directly across from the soiled potwash staging area and is exposed to a high moisture environment. The porous corkboard material could not be properly cleaned.

Galley-Potwash

The hood-type potwash machine in this area was out of service.

Galley-Dishwash

There were three small holes in the bulkhead at the sorting staging area which led to a void space. The holes were plugged during the inspection.

Galley-Dishwash

A soiled and wet wiping cloth was stored at the handwash station near the soiled landing and not in a sanitizer/water solution.

Galley-Dishwash

There was a heavy accumulation of condensate at the deckhead immediately above the soiled landing of the flight-type dishwash. The condensate was observed dripping, however, no clean equipment was impacted.

Galley-Steakhouse

There was a build-up of dust on the back panel of the deck mounted broiler.

Galley-Steakhouse

A previously cleaned and sanitized knife had areas of dried food residue on the blade.

Galley-Steakhouse Show Galley

The lighting could not be raised to the required 220 lux of light at the handwash station.

Bar-Steakhouse

Electrical cords to the beverage equipment were draped on the counter making cleaning difficult.

Bar-Steakhouse

The lighting could not be raised to the required 110 lux of light at the handwash station.

Room Service-Cold Walk-in

The back right deckhead light was burnt out resulting in less than 110 lux of light.

Room Service-Glasswash

The final rinse gauge on the hood-type glasswash machine was not readable.

Galley-Potwash

The wash temperature gauge to the flight-type potwash machine was not working correctly. This was corrected during the inspection.

Galley-Near Food Locker Port

A portable carving station needing repairs was stored visibly soiled with dried food debris.

Galley-Roasting Station

A plastic deckstand not in use was observed heavily soiled with dried food splash residue next to oven #.58.

Galley-Roasting Station Cooling Logs

Cooling records for three different meat products indicated that the cooling procedures were not monitored correctly. The records showed that temperatures taken for the final 6 hour time control point were taken after the 6 hour mark had passed for the following food items: pork ribs (cooked on 6 November), short ribs (7 November) and lamb shank (7 November). The temperatures taken for each product were below the required 41°F but it was unknown if the products reached this temperature in the required 6 hours. The temperatures of these food products were measured betwen 6 hours and 15 minutes and 6 hours and 30 minutes. These records were signed off by supervisory staff.

Buffet-Officer Mess

A plastic storage container of silverware out for self-service was left uncovered.

Buffet-Officer Mess

A bowl of apples and pears out for self-service did not have dedicated serving utensils.

Other-Crew Mess Food Locker

Light intensity was less than the required 110 lux of light.

Bar-Casino Bar

The deckhead light above the espresso coffee station was burnt out resulting in less than 220 lux of light at the dispensing area.

Bar-Casino Bar

A wet and soiled wiping cloth was stored on the bar counter next to the hand sink and not in a sanitizer/water bucket.

Bar-Cafe Bar

Four large, decorative, flower shaped light fixtures above the bar area were soiled with dust. The fixtures which were made of glass, presented a difficult to clean surface.

Food Service General-Decks

The deck tile grouting throughout many food service areas was missing or pitted. These areas included: pizzeria galley, Steakhouse show galley, main center galley, and main galley roasting station.

Food Service General-Lighting

Light intensity could not be raised to the required 110 lux of light behind and around various pieces of counter and deck mounted equipment. Some of the equipment included: combination ovens, hood-type potwash machines, beverage station equipment, and deck mounted ice machines. A plan to address lighting requirements was observed.

Recreational Water Facilities-Fecal/Vomit Accident Response

For the vomit accident which occured in September 2012, the record showed the cleaning portion was done with 200 ppm chlorine, which is not an effective sanitizer. Further review of the written plan includes direction to clean and disinfect with a 200 ppm chlorine solution.

Recreational Water Facilities-All RWFs

The bather loads and turnover rates for all RWFs were made from theoretical pump calculations. No flow meters were installed to provide actual circulation flow rates. Proof of an order for this equipment was provided from August, with follow-up in late October that the items were ready to ship.

Recreational Water Facilities-Serenity Aft Swimming Pool

The single posted health and safety sign at the aft pool was 26 feet away from the position opposite of where guests would attempt to read the sign, but the lettering sizes vary and only 3 of the messages are readable from that distance. Two additional signs of the same size should be posted at each side entry to the pool should be posted.

Recreational Water Facilities-Pools and Whirlpool Spas

There were several days over the last two months where the pH values recorded on the analyzer charts registerd above 7.8. For the spa whirlpool, there were 8 or more days the pH was between 8.12 and 8.4. For the aft, Serenity, and whirlpool spas, nearly all the charts showed a pH over 7.8, with several days reaching 11.2. The pH for the mid pool on recirculation days averaged 8.4, the forward pool averaged 8.12, and for several days the crew pool pH was between 8.12 and 8.4. There was no indication of an alarm, and the pools and whirlpool spas were not closed due to high pH. Also, it did not appear that there was a calibration check made for each day the RWFs were used in recirculation mode.

Medical-Gastrointestinal Illness Contact Records

It was not clear that the lack of an immediate contact was to be recorded and where it was to be recorded in the electronic gastrointestinal illness database. Some staff did note in a comment box if there was no contact, but it was not clear in cases where a cabin mate was identified that there was no other immediate contact involved with the crew GI case.

Bar-Cafe Bar

The light bulbs above the bar and beverage counter were not shielded, coated, or otherwise shatter-resistant.

Inspection on Jun 17, 2012 | Score: 95

Dining Room-Staff Mess

There was one large live house fly over the serving utensil of the cut-up vegetables on the buffet line.

Galley-Hot Line

Food dispensing utensils for cooked rice in the tilting kettle was stored in a pan soiled with a brown residue.

Dining Room-Crew Mess

Slice bread out for service was not protected by a sneeze guard or was not otherwise protected by a self-closing container.

Dining Room-Crew Mess

An ice cream cone dispenser was stored directly under an insect trap.

Other-Crew Mess Food Locker

The light intensity was less than 220-lux in this locker.

Other-Crew Mess Food Locker

Coving was not installed where food and clean equipment was stored. In addition, food residue and dust soiled the deck.

Other-Crew Mess Food Locker

Food residue soiled the top shelf where chili sauce was stored.

Other-Crew Mess Food Locker

Corrosion covered several areas of the metal shelf that held condiments, coffee and a box of ice cream cones.

Other-Crew Mess Food Locker

There were 2 small live fruit flies in this locker.

Recreational Water Facilities-Chart Recorders

Chart recorders or data loggers with security features were not installed to measure pH and halogen from the return line before the compensation tank, or from directly from each recreational water facility (RWF).

Other-Rat Guards

Numerous rat guards were not placed on mooring lines. Some guards ineffectively placed, which could have allowed rodents to gain entry to the vessel.

Recreational Water Facilities-Aft Combined RWF

The children's recreational water facility (RWF), the slide and the aft swimming pool are on one combined filtration and halogenation system. The turnover rates for the combined RWF's could not be determined, but it was clear that the swimming pool would not meet the required turnover rate and disinfection requirements for the children's pool.

Recreational Water Facilities-Signs

Safety signs and additional safety signs for whirlpools did not contain all the required information in the 2011 VSP Operations Manual. According to the staff, new signs have been ordered and will be installed as the signs are available.

Other-Garbage Room

The backflow prevention assembly below the handwash sink was leaking continuously.

Housekeeping-Showerhead Disinfection

Showerhead disinfection logs listed HB-Quat as the chemical used to disinfect showerheads and not a halogen-based chemical disinfectant. According to the staff, showerheads are first disinfected in HB-Quat, then disinfected using chlorine.

Recreational Water Facilities-Suction Drain Covers - Midship Whirlpool

Two suction drain covers loose and/or missing fasteners. In addition, two suction drain covers not oriented as directed on the raised lettering of the covers. The drain covers were installed upside down.

Recreational Water Facilities-Suction Drain Cover - Aft Whirlpool

Cracks were present in the long floor-mounted suction drain cover for the aft whirlpool.

Recreational Water Facilities-Gravity Drains - Pools

A secondary alarm system was not installed, or drain covers that conformed with ASME A112.19.8 were not installed on the gravity drains for the swimming pools. The existing drain covers were installed by the yard.

Bar-Deck 10 - Club 02 Bar

Debris and standing water soiled the bottom of the undercounter refrigerators.

Bar-Deck 10 - Club 02 Bar

Gray water back flowed into undercounter refrigerator from the combined drain line from the handwash sink and the condensate collection drain line.

Bar-Deck 10 - Club 02 Bar

Hot water was turned off for the handwash station.

Bar-Deck 10 - Club 02 Bar

A sign stating 'wash hands often,' or similar was not installed at the handwash station.

Bar-Crew Bar

Three live fruit flies were found along the bulkhead along the back of the bar and one addition fruit fly was flying in the vicinity of the walk-in refrigerator.

Galley-Pastry

The food splash zone of the left counter-mounted mixer was peeling and chipping.

Galley-Pastry

The upper non-food contact areas of the left counter-mounted mixer and the deck-mounted mixer were peeling and chipping.

Galley-

There was brown liquid in several areas and white dried powered in two areas of the inside lid of the left ice dispensing.

Galley-Roast Section

The right deck-mounted combination oven 011.056 has been out of order since December 2011. According to the staff, spare parts have been ordered.

Galley-Main Preparatioin Area

The deck grouting and tiles were worn and recessed in several areas in cold store and freezer 11-10.

Galley-Pot Wash Area

The grouting and deck tiles were worn and recessed in several areas. This was also noticed in the adjacent center hot galley.

Room Service-

There was one large container of several dirty glasses, plates, and equipment stored on the clean landing of the rack type single glass-wash machine.

Galley-Warewashing Port

There was excess condensation accumulating on the deckhead above the soiled end of the conveyor flight type warewash machine and there was steam escaping from several of the machine's compartments.

Galley-Warewashing Port

The first and third final rinse side spray nozzles on the rack type glass-wash machine were not spraying any water while the machine was in-use. The machine was stopped to be repaired.

Galley-Warewashing Port Toilet Rooms

The door to the male toilet room adjacent to the warewashing port area was not self-closing.

Galley-Food Locker Port

Two plastic containers of cleaning brushes, cleaning supplies, and one container of clean rags and a pair of cleaning boots were stored on the same shelving as single service items and clean equipment such as plastic cups, chop sticks, skewers, and cupcake tins. There were also two large cardboard boxes stored on the deck. This locker was located adjacent to the port warewashing area and galley toilet rooms.

Galley-Low Level Pantry Port

There was brown liquid on the lower panel before the opening of the ice dispensing bin after removing the lid of the ice machine.

Galley-Low Level Pantry Port

There was open hardware such as piping and internal machine components in the food splash zone of the espresso machine above the coffee dispensers.

Food Service General-Lighting

The lighting behind and around several pieces of counter-mounted and deck-mounted was less than 110 lux such as the beverage machines in the lower level port of the main galley pantry, warewash machines in the smaller galleys in the lido area, the soda vending machine next to the food locker in the crew mess, and the ice machines in the deck pantries.

Other-Petty Officer Mess

There were no tongs for the container of onions. Also, the tongs were inside of the bread container.

Other-Petty Officer Mess

The time control plan posted in this area also included all of the crew areas, equipment, and set-up and discard times. The plan was not specific to this area and it was very difficult to distinguish specific food items used.

Galley-Warewashing

The right most final rinse spray nozzle on the in-use glass-wash machine was not spraying effectively. The machine was shut down for repair.

Galley-Steakhouse

The previously clean salamander grill had visible dirt, dust, and grease residue.

Galley-Steakhouse

The middle door gasket for the undercounter refrigerator 48.11.103.034 was loose and did not shut properly. No food items were impacted.

Galley-Steakhouse

The grout, coving, and deck tiles were worn and recessed in the cold store #103-01A

Food Service General-Consumer Advisories

The signs at the food outlets serving raw or undercooked foods of animal origin such as eggs did not specially describe the foods served raw or undercooked and did not state the correct consumer advisory statement.

Other-Lido Coffee Shop

There was open hardware such as piping and internal machine components in the food splash zone of the espresso machine above the coffee dispensers, which made cleaning difficult.

Other-Lido Coffee Shop

There was less than 220 lux in front of the espresso machine.

Buffet-Omelettes/Pizzeria Lido

There was no time control plan specifically addressing the foods and units on time control at the omelet station. This same station is used to make pizzas and the time control plan only addressed the foods and units used at the pizza station. The time control plan was redone to include both stations. The hot display cabinet in the omelet/pizzeria outlet was labeled time control and was listed on the time control plan, but the foods are for food display only and are not sold or used for consumption. The time control label was removed from the unit and the unit was removed from the time control plan.

Galley-Crew Break Room

A container of soiled glasses was stored on top of a container of approximately 20 previously cleaned ice cream bowls, rather than in a designated soiled dish return area.

Galley-Crew Break Room

Approximately 20 previously cleaned ice cream bowls were stored below a container of soiled glasses.

Galley-Crew Break Room

The bulkhead also had visible dirt and food residue in several areas near the clean and soiled equipment.

Buffet-Port

There was no serving utensil for the container of bagels. Also, the serving utensil for the sausage links was in the food container.

Buffet-Port Forward Beverage Center

The lighting was less than 220 lux in front of the beverage machines. Also, the light behind and around these machines was less than 110 lux.

Galley-

There was excess condensation collecting on the deckhead above the in-use glass-wash machine.

Galley-

The control panel displaying the wash temperature of the glass-wash machine was loose and the temperature of the wash compartment was not readable.

Provisions-Beer and Soda Room

There was water dripping from the deckhead and the evaporative cooler onto several boxes of dried bowl noddle soup containers. A worker in charge of this area put a thin piece of cardboard on top of these food items when they noticed the leak but continued to store the food items directly under this leak and under the evaporative cooler that was leaking. There were also several boxes of wine that had water leaking onto them from the deckhead panels above.

Provisions-Beer and Soda Room

There was water dripping from the deckhead and the evaporative cooler onto several boxes of dried bowl noddle soup containers. A worker in charge of this area put a thin piece of cardboard on top of these food items when they noticed the leak but continued to store the food items directly under this leak and under the evaporative cooler that was leaking. There were also several boxes of wine that had water leaking onto them from the deckhead panels above. This same individual in charge stored 6 kegs of beer on the deck. When the inspector asked this worker why they had been placed there, they replied that it was only temporary storage; however several cases of soda were also stored on top of some of the kegs. Finally, one of the workers in charge of this area, had placed a cardboard box of items that were supposed to be taken to the bar including two small plastic containers of m ilk, and on can of unopened whipped cream. These products were over 55 degrees Fahrenheit when tested by the inspector. According to the staff in charge, these items were placed here earlier in the morning. The items were discarded.

Provisions-Beer and Soda Room

There were 6 kegs of beer stored on the deck. When the inspector asked this worker why they had been placed there, they replied that it was only temporary storage; however several cases of soda were also stored on top of some of the kegs. In addition, there was black mold and mildew along the entire horizontal deckhead seam that ran the length of this rooms and several vertical seams. There was water collected in several areas of the deckhead, including in some of the light covers. Food items were stored directly under all these areas.

Inspection on Oct 09, 2011 | Score: 97

Food Service General-Consumer Advisory

Ensure that for each restaurant the menu's used have notations at each animal food which is served by order or by recipe in a raw, undercooked or processed way to advise consumers of the elevated risk of consuming such foods. In food outlets either a sign, placard, menu or other written method at the location should be used.

Food Service General-All Food Preparation Areas

The ship's staff were not equipped with sensitive tip food thermometers for measuring temperatures of thin foods.

Food Service General-Time Control Plans

There was a mixture of the required elements on all the time as a public health control plans in the various galleys and food outlets throughout the ship. Galley plans contained a mixture of galley specific equipment on time control and dining room or buffet area equipment on time control. Restaurant pantries on decks 2 and 3 did not have the bain marie (soup station) or attached undercounter hot cabinets labeled as time control. Most plans provided only the discard times for foods and no set-up times. In the crew galley there were potentially hazardous foods on ice baths at counters on time control, but that method was not listed in the time control plan. Additionally, there were pieces of cooking equipment with various foods inside and time control labels attached, but that equipment was not listed on the time control plan (steam kettles, range tops). Those equipment pieces were not labeled as time control units.None of the bain marie's in galleys, pantries, buffets, or room service were labeled time control and none of the attached warming cabinets below them were labeled time control either.

Dining Room-Port and Starboard Pantries Decks 2 and 3

The starboard deck 2 pantry had power cables for the coffee and juice machines draped on the counter making cleaning difficult. Power cables were on the counter top behind the bulk milk dispensers and coffee machines in the deck 2 port pantry, and the same behind the deck 3 port side juice dispenser.

Dining Room-Deck 2 Starboard Dining Room Pantry

Two of three screws were missing from the Scharf espresso machine where the espresso coffee dispensing head attaches.

Dining Room-Deck 2 Starboard Dining Room Pantry

One live filth fly was observed on the bulkhead behind the soup bain marie. The pantry was not in active use at the time of inspection.

Dining Room-Deck 2 Port Dining Room Pantry

Three live fruit flies were observed at the bulk milk dispenser and the near the ice/water dispenser. The pantry was not in active use at the time of inspection.

Dining Room-Deck 3 Port Dining Room Pantry

One live fruit fly was observed inside the walk-in refrigerator labeled menu room. Another live fruit fly was observed at the bulk milk dispenser. The pantry was not in active use at the time of inspection.

Galley-Main Galley - Dishwash Port

During active use of the flight-type conveyor dishwasher two of the upper arm auxiliary rinse spray nozzles were fully clogged and two others were spraying only weakly. Additionally, the rinse tank temperature was measured at 163 °F, but the mounted digital thermometer displayed a rinse tank temperature of 176 °F.

Galley-Main Galley - Dishwash Port

The in-use flight-type conveyor dishwasher had a heavily soiled upper steel panel which was postioned just after the final sanitizing rinse. This panel soil was beyond a day's accumulation.

Galley-Main Galley - Appetizer Pantry

The 7-day discard labels for the rigatoni salads stored in the walk-in refrigerator were labeled with production date of 9 October and discard on 15 October, but in the cooling log entries for the rigatoni pasta and cooked vegetable ingredients for this salad they were actually cooked on 8 October and cooling ended by 7 pm that evening. Final preparation of the other ingredients to the salad was on 9 October.

Galley-Main Galley - Appetizer Pantry

Water was dripping from a heavily mold soiled plastic speaker cover in the deckhead over the aft food preparation counter. The counter was clean and not in use at the time of inspection.

Food Service General-Undercounter Refrigerator Doors

Several undercounter reach-in refrigerator doors had open gaps present along the lower door when shut. The following areas and doors were noted: main galley - appetizer pantry #097 left door, #091 right door, #092 all 3 doors, pastry #081 both doors, deck 6 room service #017 left and right doors, and #024 the far right door.

Buffet-Staff Mess

The deckhead attached light fixtures were loose from the deckhead as were many deckhead panels over the buffet line and adjacent beverage station, making the area difficult to clean.

Buffet-Staff Mess

Several lights in the deckhead over the buffet and beverage station adjacent were not working.

Preparation Room-Vegetable Preparation

There were slot-head screws fastened into the interior liner (food-contact surface) for the two potato peelers.

Room Service-Deck 6 - Room Service Pantry

The in-use conveyor dishwashing machine's rinse compartment upper spray arm nozzles were all producing a dripping water and no spray at all.

Room Service-Deck 6 - Room Service Pantry

Several square black serving trays on the soiled landing counter were heavily damaged along the edges, with exposed metal underlayer visible where the plastic was chipped away.

Galley-Lido Galley - Dishwash

The in-use conveyor glasswash machine had a rear upper metal panel, just after the final sanitizing rinse which was heavily soiled with accumulated scale (mineral salts).

Other-Lido - Coffee Shop

The sanitizing solution at this in-use outlet was very cloudy and the free chlorine concentration was below the 10 ppm minimum on the inspector's test strip. The water was discarded immediately.

Food Service General-Pot Wash Machines

At least three pot wash machines were in significant disrepair in the main galley and room service pantry. Staff were attempting repairs on these and the conveyor machines throughout the inspection and there was a significant accumulation of soiled pots and equipment especially in the main galley.

Medical-Crew Gastrointestinal Illness Reporting

The review of the gastrointestinal illness (GI) logs for the last 5 cruises revealed that there was a barista who experienced GI symptoms and continued to work after those symptoms began. Specifically, she reported to experience 3 vomit episodes and headaches with an onset of symptoms on 6 September 2011 at 1329 but reported to the medical center on 7 September 2011 at 1400. She worked her shift on 6 September 2011 but did not work on 7 September 2011. Her whereabouts from the time she sighed off to the time she reported to the medical center were unknown.

Housekeeping-Restrooms

There were no signs advising users of the toilet facilities to use hand towel, paper towel, or tissue to open the door. However, there were paper tissue dispensers on the bulkhead next to the exit doors.

Recreational Water Facilities-Automated Free Halogen Residual and pH Testing

There were no chart recorders or electronic data loggers with security features that record pH and halogen measurements for each individual recreational water facilities.

Recreational Water Facilities-General Recreational Water Facilities Signs

The signs for all recreational water facilities did not include the following words: 'Do not use these facilities if you are experiencing diarrhea, vomiting, or fever' and 'Bather load #'.

Recreational Water Facilities-

The pH levels for the swimming pools were not documented.

Ventilation-Air Handling Units

The water used for the cleaning of air handling units was technical water.

Recreational Water Facilities-Hair and Lint Strainer Cleaning Records

There were no records for the cleaning, rinsing, and disinfection of hair and lint strainers and lint strainer housing for all recreational water facilities.

Potable Water-Monthly Microbiological Sampling Records

On 28 August 2011 a potable water sample tested positive for coliforms but there was no documented result for E. Coli testing. The staff stated that they did the check for the presence of E. Coli but the result was not recorded. It was unclear if the test was positive or negative for the presence of E. Coli.

Bar-Starboard Avalon Pool Bar

The handwash in this area was blocked by 2 trash bins. The trash bins were moved. This area was in active use at the time of the inspection.

Pantry-Avalon

There was an accumulation of old dark material on the bottom of the paper towel dispensers at the two handwash stations.

Pantry-Lobby

There was an accumulation of dark material on the bottom of the paper towel dispenser at the starboard handwash station.

Recreational Water Facilities-

A test kit for testing the water quality parameter of total alkalinity was not available onboard.

Inspection on May 08, 2011 | Score: 95

Buffet-Lido

All buffet lines had several stacks of unprotected plates and bowls facing up during self-service, making them prone to contamination by consumers.

Galley-Steakhouse

There was a water leak at the faucet of the preparation counter sink.

Bar-Serenity

The left dispensing tube of the draft beer dispenser was soiled. This area was previously cleaned and not active at the time of the inspection.

Food Service General-Ice Dispensers

There were slotted fasteners in the food splash zone of most of the ice dispensers. These areas were in active use at the time of the inspection.

Buffet-Lido Coffee Station - Aft / Starboard

The slotted fasteners in the food splash zone of the ice dispenser were soiled. This area was in active use at the time of the inspection.

Buffet-Ice Dispensers

The food-contact part of the chutes of two of the ice dispensers were slightly soiled with a dark material.

Galley-Walk-In Refrigerator / Center

There was some water pooled in two of the deckhead light covers and condensation inside another deckhead light cover.

Galley-Walk-In Refrigerator / Center

A screw holding one of the deckhead light fixtures was soiled with an orange material.

Galley-Dishwash

The seams between the deckhead panels above the soiled landing of the flight-type conveyor dishwash machine were heavily soiled with a moist dark material.

Galley-Grill - Walk-In Refrigerator - Forward / Starboard

There was pooled water in one of the deckhead light covers and condensation inside another deckhead light cover.

Galley-Dessert Counter

One tray of non-UHT milk containers that was on time control was not identified to indicate its discard time. No other food items were stored in the surrounding areas; therefore, there was no assurance if this tray was left in this area from the previous service. The staff stated that the tray was recently placed in the area for the lunch service and was not a left over from the breakfast service.

Galley-Walk-In Refrigerator #11-10

The lids of three hotel pans containing olives had some water pooled on top. This water could potentially drip inside the pans and on foods while lifting the lids during handling. The staff explained that the water came from condensation collected during cooling in the blast chiller. This was corrected.

Galley-Walk-In Freezer #11-11

There was water leaking from the deckhead sprinkler. No food was impacted.

Galley-Roast Section / Port

There were pieces of food remnants and oil on the deck. This area was previously cleaned and not in use at the time of the inspection.

Galley-Roast Section / Port

The water faucet of the right tilting pan was slightly soiled. This area was previously cleaned and not in use at the time of the inspection.

Galley-Ice Machine

The top left panel of the interior bin of ice machine #4811.011.168 was slightly soiled with a brown material.

Galley-Appetizer Pantry - Forward / Walk-In Refrigerator #11-07

The deckhead was soiled around the deckhead plug in front of the door. In addition, the seams of the deckhead panels were soiled. The surrounding area was previously cleaned and not in use at the time of the inspection.

Galley-Appetizer Pantry

The deckhead above the preparation areas was soiled. This area was previously cleaned and not in use at the time of the inspection.

Galley-Appetizer Pantry

There was some mold on the pipe insulation in technical compartment #80112 F33.

Galley-Appetizer Pantry

The deck by the aft hand wash station was soiled with a black material. This area was previously cleaned and not in use at the time of the inspection.

Galley-Appetizer Pantry - Walk-In Refrigerator

There was a stain of water with a rusty color appeared to come out from a bulkhead plug. Some water was pooled on the left deck corner next to the door.

Galley-Dishwash - Port

During the active use of the flight-type conveyor dishwash machine, two of the right upper final sanitizing rinse spray nozzles were not spraying.

Galley-Glasswash - Port

During active use of the conveyor glasswash machine, the gauge display for the final sanitizing rinse temperature was reading 208°F while the temperature measured manually at the glass surface was 171°F. These temperature differences suggested that the gauge was not working properly.

Galley-Pastry Freezer - Forward

Two plugs from the left bulkhead were missing, exposing the insulation.

Galley-Pastry Freezer - Forward

There was heavy condensation on the deckhead. No food appeared to be impacted.

Galley-Pastry Cooler - Forward

One plug was missing on the right bulkhead, exposing the insulation.

Galley-Center Soup Station

There was water leaking from the deckhead, to the right of hood 4-3. The water was dripping onto a preparation table and the deck. This area was in active use at the time of the inspection.

Food Service General-Grooved and Flat Grills

There were gaps around the grease chutes inside the drip pan housings. This was noted in the previous two inspections.

Galley-Grooved Grill - Starboard

The gap around the grease chute inside the drip pan housing was soiled. This grill was previously cleaned and not in active use at the time of the inspection.

Galley-Potwash

Previously cleaned and sanitized hotel pans were stacked on deck stands, not allowing them to air-dry properly.

Galley-Potwash

During active use of the conveyor potwash machine, the gauge display for the final sanitizing rinse temperature was reading 205°F while the temperature measured manually at the pot surface was 171°F. These temperature differences suggested that the gauge was not working properly.

Galley-Potwash

During active use of the conveyor potwash machine, there were eight final sanitizing spray nozzles of the upper spray arm that were not spraying.

Galley-Truffles Dining Room - Lower Level Pantry Port

Some of the previously cleaned tea pots stored upright had water pooled inside.

Galley-Truffles Dining Room - Lower Level Pantry Port

The ice dispensers had soiled slotted fasteners in the food splash zone. In addition, the interior of the ice dispensing chute was soiled with a black residue.

Provisions-Meat Freezer #11

Water was leaking from a frozen water column hanging from the sprinkler at the bottom interior of the center technical compartment. A light fixture in the same area had pooled water inside.

Preparation Room-Fish

The previously cleaned counter had residue from ice cream mix. The area was not in use at the time of the inspection.

Preparation Room-Fish & Poultry

The baskets of the previously cleaned bulkhead-mounted knife lockers in these two preparation rooms were soiled in many areas with black, brown, and white materials. These baskets were still soiled and wet after cleaning, which could potentially contaminate knives during storage. No knives were stored in the baskets at the time of the inspection.

Preparation Room-Walk-In Refrigerator

Sealant was broken around the deckhead panel opened during the last dry dock beside the fire alarm bell, leaving a difficult to clean seam. Additionally, the seams along the deckhead panels were soiled with a black material.

Provisions-Beer and Soda Walk-In Refrigerator

Water was dripping from the deckhead onto some of the boxes of beverages.

Galley-Dishwash

During active use of the flight-type conveyor dishwash machine, the final sanitizing rinse upper spray nozzles had a weak pressure, causing a poor spray pattern.

Potable Water-Tank Maintenance Records

On 19 March 2011, potable water tanks #3 port and #3 starboard were painted in rusty areas with an approved two part epoxy coating system. There was no statement documenting that the application, drying and curing was done in accordance with the specifications from the manufacturer.

DO NOT USE (whirlpool/spa)-Filter Backwashing Records

The log form used for whirlpool spa monitoring and maintenance included a statement in the comment box: 'all sand filters backwashed until clear water was visible on the sand filter'. In discussion with the engineer responsible for this maintenance, it was determined that the filter backwash was an automatic process and he did not view the water moving through the filter to see if the water was clear or not at the end of each backwash cycle. The form had this statement each day, so it appeared the wording was simply part of the forms contents rather than a record of what was actually done.

Bar-Lobby Bar

A wet wiping cloth was inside an empty sanitizing bucket on the front bar counter. Staff immediately removed both to fill the bucket with a sanitizing solution.

Inspection on Nov 21, 2010 | Score: 94

Provisions-Fruit Box

There were a few damaged deck tiles in the aisles to the right and left sides of the entry door.

Provisions-Fruit Box

The grouting along the entire port side bulkhead coving/deck juncture was loose or missing.

Provisions-Frozen Vegetable #A2-09

There was frozen condensate on all of the deckhead, bulkheads, and deck stand surfaces, as well as on the tops of some boxes of food.

Provisions-Frozen Vegetable #A2-09

There was frozen condensate on all of the deckhead, bulkheads, and deck stand surfaces, as well as on the tops of some boxes of food.

Preparation Room-Walk-in Cooler

There was condensate collecting on the bulkhead behind the condenser unit. Moisture was collecting in the seam at the bulkhead/coving juncture, and there was mold in the seam.

Preparation Room-Walk-in Cooler

There was condensate collecting on the bulkhead behind the condenser unit. Moisture was collecting in the seam at the bulkhead/coving juncture, and there was mold in the seam.

Preparation Room-Handwash Station at the Entry Door

There was no soap in the dispenser.

Preparation Room-

The counter below the sheet roller was soiled. This area was previously cleaned.

Provisions-Dairy Box

There was condensate dripping from a deckhead seam in front of the forward condenser. When the condenser fan was turned on, condensate blew across the deckhead and onto stored items below. There was also condensate dripping from a seam to the right of the yogurt storage and the starboard aft deckhead access panel.

Provisions-Dairy Box

There was condensate dripping from a deckhead seam in front of the forward condenser. When the condenser fan was turned on, condensate blew across the deckhead and onto stored items below.

Preparation Room-Poultry

A large volume of water was spilling from the deckhead access panel onto the preparation table. There were brine lines located above. No food items were exposed and the area was not in use.

Preparation Room-Poultry

There was condensate in several of the deckhead light covers to the left of the condenser. The condensate was dripping onto the deck. No food items were exposed.

Provisions-Vegetable Cooler

There was a gap in the bulkhead/deckhead juncture profile strip behind the midship port condenser.

Provisions-Vegetable Cooler

There was condensate forming in a few of the deckhead seams and dripping onto the deck. No food items were exposed.

Provisions-Beer/Soda Box

There was condensate dripping from the deckhead light cover onto some soda cans. There was also condensate dripping from the deckhead access panel.

Provisions-Beer/Soda Box

There was condensate dripping from the deckhead light cover onto some soda cans.

Provisions-Deck A Dry Storage - Gift Shop Stores

There were three cases of liquor stored on the deck.

Galley-Soup Station

The soup station area was hot and humid. There was condensate forming on the bulkhead.

Galley-Dishwash

There was excessive heat and steam at the soiled end of the conveyor type dishwash machine. Condensate was forming on the interior of the ventilation hood. No condensate was dripping onto the surfaces below.

Galley-Dishwash

The final rinse temperature at the plate surface for the in-use conveyor type dishwash machine was less than 160°F for two runs. According to the engineers, the final rinse spray nozzles were not functioning and there was a problem with the pump. This was corrected.

Galley-Pastry - Walk-in Cooler

A tray of cream caramel dated November 20 was not listed on the cooling log.

Galley-Center

There was loose and missing deck grout in the area of the induction top and CTX units.

Galley-Dishwash

The dishwash area was very hot and humid. There was condensate collecting on the bulkhead panels.

Food Service General-Grooved and Flat Grills

There were gaps around the grease chutes inside the drip pan housings. This was noted in the last inspection. There is a work order in place for this steel work during the February 2011 dry dock.

Galley-Golden Fleece Steakhouse

The drip tray housings on the charbroil grill were difficult to clean due to crevices and gaps. The technical space under and around the housings was soiled. This item will be addressed during the February 2011 dry dock.

Galley-Golden Fleece Steakhouse

The drip tray housings on the charbroil grill were difficult to clean due to crevices and gaps. The technical space under and around the housings was soiled. This item will be addressed during the February 2011 dry dock.

Inspection on Apr 18, 2010 | Score: 96

Potable Water-Mooring Deck Forward

There was a non-continuous pressure backflow prevention device on the deck tap near the swimming pool machinery. There was a hose with a valve attached to this tap.

Medical-GI Surveillance Logs

The ages for crew cases were incorrect. According to the staff, the ages are calculated in the gastrointestinal illness database and cannot be changed. This is a repeat item from the previous inspection.

Galley-Dishwash

There was condensate collecting on the deckhead and bulkhead around the dirty landing of the conveyor type dishwash machine. This area was also very hot and humid.

Galley-Pizzeria

The data plate on the dishwash machine was for a Hobart AMX 70 hood type machine. The machine used in this area was a Hobart UX 30 machine.

Galley-Center

There was chipped and recessed grout between the deck tiles.

Buffet-Center Buffet Dessert

There were muffins displayed on the buffet between a two inch gap in the sneeze shield.

Buffet-Starboard Aft Hot Buffet

Three tongs for the bread station were not stored under the sneeze shield.

Food Service General-Flat/Grooved Grills

There were gaps around the grease chutes inside the drip pan housings of the flat/grooved grills.

Galley-Center

There was a gap on the right underside of the right tilting pan.

Galley-Center

The gap under the right tilting pan was soiled.

Galley-Center

The four potable water taps used to fill the tilting pans and soup kettles were threaded. There were no backflow prevention devices installed on the supply lines.

Galley-Port & Starboard Grills

The sprinkler heads above the grooved grills were soiled with grease.

Galley-Steakhouse Show

There were holes inside the technical space under the deep fryer.

Galley-Steakhouse Show

The drip tray housings on the charbroil grill were difficult to clean due to crevices and gaps.

Galley-Steakhouse Show

The drip tray housings on the charbroil grill were soiled.

Other-Bell Box

The rack type dishwash machine did not have a data plate.

Other-Bell Box

There was water dripping from the deckhead to the deck between the juice machine and the ice machine.

Galley-Hot Galley Center

A fastener was missing under pasta cooker 1, causing the panel to sag.

Galley-Hot Galley Center

There was missing and recessed grout between the deck tiles.

Other-Bell Box

Many coffee mugs were soiled on the underside from adhesive residue from the manufacturer's labels. These mugs were stored clean and ready for service.

Galley-Hot Galley

A fastener was missing under the middle deep fryer, causing the panel to sag.

Buffet-Beverage Station

The inside of the water lines for the juice machine were soiled.

Children Area-Toilet Room

The children's toilet room did not have an airtight waste receptacle.