Inspection on Nov 30, 2014 | Score: 94

Pantry-Deck 7 - Starboard

The ice machine's water collection reservoir under the pump contained a fine black residue.

Pantry-Deck 10 - Starboard

The ice machine's water collection reservoir under the pump contained a fine black residue.

Pantry-Deck 7 - Starboard

The ice adjustment screw, which is in a water splash zone in the ice maker unit of the ice machine, was a slotted type screw.

Buffet-Grand Buffet

A consumer advisory for the eggs benedict was not posted at the station where the eggs were served.

Galley-Dishwash Area

A crew member was observed drying wet drinking cups with a rag.

Galley-Dishwash Area

The crew member loading dishes into the soiled end of the flight-type conveyor dishwash machine was standing on a dish rack.

Galley-Dishwash Area

Two deck tiles were missing in front of the counter with the glasswash pre-rinse hose. Water and food debris were in the recessed area.

Galley-Dishwash Area

The rinse gauge for the flight-type conveyor dishwash machine was reading 34°F. The rinse temperature was 164°F as measured by the inspector. The crew in the area stated that a work order had been submitted.

Galley-Dishwash Area

In the flight-type conveyor dishwash machine, the water from the final sanitizing rinse spray arm was spraying in weak streams from all the top nozzles as well as all the side nozzles. A crew member in the area indicated that this was noticed earlier in the morning and had been reported for repair. The dishwash machine was in use at the time of the inspection.

Galley-Dishwash Area

The flight-type conveyor dishwash machine was in use even though the water from the final sanitizing rinse spray arm was spraying in weak streams from all the top nozzles as well as all the side nozzles. A crew member in the area indicated that this was noticed earlier in the morning and had been reported for repair.

Galley-Forward Mini Galley

The vent on the backflow prevention device for the hood cleaning cabinet was leaking continuously. This was corrected.

Galley-Forward Mini Galley

An waste bin with papers from pastry trays was uncovered. This area was being used to store a trolley of pastries on trays to refill the breakfast buffet.

Buffet-Grill

The thermo-plastic board on the carving station was scratched and gouged. The board was removed.

Buffet-Grill

The previously-cleaned thermo-plastic board on the carving station was heavily stained. The board was removed.

Bar-Main Pool Port

The bucket of sanitizing solution was stored on the edge of the handwashing sink.

Dining Room-Gold Pearl - Pantry Beverage Stations

Dust was present in the deckhead panels and exposed cables in the gaps between panels along both the port and starboard pantry beverage stations. In some of the gaps between deckhead panels, the dust was heavy.

Dining Room-Gold Pearl - Port Pantry Beverage Station

During the breakfast service, one live fruit fly was observed on the decorative deckhead just above the port/aft juice dispenser in the port pantry beverage station. Three live fruit flies were observed on the decorative deckhead over the aft end of the port pantry counter near the ice/water dispenser. Two more live fruit flies were found on the deckhead directly above the waiter station labeled for soiled items, and also at the aft end of the port pantry beverage counter.

Dining Room-Gold Pearl - Side Stands

The small square side stands were in use at breakfast for clean storage of food-related items in the cabinet below the stone top and between use storage of either soiled tableware or staging of filled beverage pitchers. The deck surrounding each of the small square side stands was carpeted and not coved.

Dining Room-Gold Pearl - Port and Starboard Pantries

A number of the deckhead lights over both the port and starboard dining room pantry beverage stations were not working. The resulting artificial light levels were below the minimum 220 lux.

Galley-Undercounter Reach-In Refrigerators

In several areas of the main galley one or more doors on the two and three door undercounter reach-in refrigerators did not seal tightly to the door frame when closed, particularly in the lower half of the refrigerator door. The gap present at the lower door was large enough to pass a set of folded papers from the outside to the inside of the refrigerator. The following areas and refrigerators with this condition are as follows: hot galley center - 3.4028 and 3.4046, appetizer pantry - 3.4107B and 3.4107A, and pastry - 3.4222 and 3.4210.

Galley-Main Galley - Pastry

One live fruit fly was observed over the sorbet machine, near the walk-in refrigerator.

Galley-Main Galley - Appetizer Pantry

One live fruit fly was observed at a deckhead panel seam on the port side, near walk-in refrigerator #31.

Galley-Main Galley - Pot Wash

Several clean cutting boards on the clean storage rack had both front and back surfaces filled with raised thin plastic fibers that could be removed with little effort and appeared to have been created when a tool was used to re-surface each of the boards. A staff specialist was brought in to both evaluate the condition of the cutting boards and to ensure they were removed to be repaired again.

Galley-Main Galley - Pot Wash

During active use of the conveyor pot wash machine, two of eleven spray nozzles were clogged in the final rinse upper spray arm. Staff corrected this during the inspection.

Room Service-Deck 6 Room Service Pantry

Six separate open screw holes were noted in the aft bulkhead above the counter.

Room Service-Deck 6 Room Service Pantry

The artificial light level behind the bulk milk dispenser and toaster oven at the aft counter was below the minimum 110 lux.

Preparation Room-Buffet Pantry Preparation Room

A live fruit fly noted on the center deckhead in this pantry

Buffet-Crew Mess Beverage Station

One live fruit fly was observed at the beverage station juice dispenser.

Buffet-Staff Mess Beverage Station

The self-service hot buffet had a small table beside it with a large soup kettle on top without sneeze shielding or other protection. Staff transferred the soup to a small hotel pan which could fit into the buffet bain marie.

Inspection on Jul 31, 2014 | Score: 100

Galley-Aft Galley

The drip trays for the flat and grooved grills had water and grease residue present. According to staff the grills had not been used since the previous night. Also, the bottom of both grills around the drip tray housings were heavily soiled with food and grease debris.

Galley-Buffet Pantry Lido

Several soiled display dishes, plates, and bowls were stored in the far left compartment of undercounter refrigerator 9.B.1

Galley-Burrito Station Center Galley

The light intensity above the handwash station was less than 220 lux.

Galley-Rotisserie

Hot holding unit #5 was labeled as a time control unit but was not identified on the posted time control plan. This was corrected.

Galley-Warewashing

An employee hung a soiled apron on the pre-check storage rack that was filled with several trays of clean utensils. The soiled apron was in direct contact with several clean utensils. All the utensil trays that were contaminated were taken to be re-washed.

Galley-Warewashing

The soap dispenser for the in-use rack-type glass wash machine was empty when checked by the inspector.

Galley-Forward Blackbird Dining Room Wine Cellar

Several soiled wine chillers, champaign chillers, and ice containers were stored on bulkhead mounted shelves.

Galley-Forward Blackbird Dining Room Wine Cellar

The bulkhead-mounted shelves for clean equipment had food debris present in several areas.

Provisions-Room 16 Fruit Cooler

Several water drips from the deckhead seams were noted throughout the walk-in. The active water drips were between storage rows and did not impact any food. Several water drops were accumulated on the deckhead seams above stored food but there was no indication of water dripping and contaminating the food below. Staff stated the water was caused by the high humidly and subsequent condensation above the deckhead.

Pantry-Pool Bar

Both ice machines had slotted fasteners on the ice cube thickness sensors.

Dining Room-Black Pearl Restaurant

The light intensity for the lower level aft port and starboard beverage station was less than 220 lux. The light intensity behind and around the counter-mounted juice machines was less than 110 lux.

Medical-Acute Gastroenteritis (AGE) Reporting

A food employee reported to the medical center on 16 June having experienced 2 episodes of diarrhea that were not normal to him, having no underlying illness, and was deemed nonreportable by the medical staff.

Medical-Isolation of Symptomatic Crew Member

A nonfood employee was isolated for less than 24 hours. The employee reported to the medical center on 12 July at 1850 having experienced diarrhea and vomiting. On a follow up consultation on 13 July at 1744 the medical staff found that the employee was still unhappy, having experienced three more vomiting episodes since the last visit. The employee was deemed fit for duty and out of isolation on 14 July at 0908.

Potable Water-Dialysis

There were no plumbing connections with appropriate backflow prevention for passengers with dialysis needs. Staff explained that when there are passengers with dialysis needs they bring their own dialysis machines and use the hose connections in the cabins for people with disabilities.

Potable Water-pH Buffer Solution

During active bunkering, the pH was measured by the inspector at 6.8 and by the staff at 7.6. The calibration of the staff's pH pen was checked and it seemed to be accurate. However, it was not clear whether the pH buffer solutions being used to calibrate the pH pen were reliable. The bottles of buffer solution did not have an expiration date. Staff had a letter from January 2014 from the manufacturer stating that the solutions did not have a set expiration date but rather their reliability depended on the storage and handling conditions. This letter was requested by the ship's staff after a similar note was written on the previous VSP report of January 2014. The pH pen was being used to measure the pH values for all potable water measurements.

Galley-Off the Grill

A food employee actively preparing hamburgers was wearing a large wrist watch. This was corrected.

Pantry-Deck 8 Port/Forward

There were three slotted fasteners on the ice thickness probe of the cuber panel of the ice machine.

Inspection on Jan 15, 2014 | Score: 94

Galley-Potwashing

The wash temperature of the operating potwashing machine was 127°F rather than specified 150°F. The machine was checked again before the team left the crew galley and the wash temperature had returned to 152°F.

Buffet-Beverage Station

The outside chute from the ice maker to the ice storage bin was covered in slime mold. The refrigeration technical team disassembled the machine and thoroughly cleaned it after discarding all of the ice in the ice bin while the inspection team was still in the crew galley and mess areas.

Buffet-Beverage Station

The bulk milk dispensing tube was cut at a very slight angle rather than with a diagonal angle which allows unrefrigerated milk to remain in this tube.

Galley-Dishwashing

The conveyor glasswashing machine was out of order. This created a severe backlog of soiled ware to be washed. The pre-wash tables were completely full halfway to the deckhead and additional soiled storage extended the length of the glasswasher to the clean area of the ware washers.

Provisions-Vegetable Cooler

The deck coating was missing around the deck drain in front of walk-in cooler #15 creating a standing pool of water around the drain.

Provisions-Ice Cream Freezer

Old ice cream residue was noted under the shelving in walk-in freezer #8.

Provisions-Gift Shop Store Room

One bottle of liquor had fallen onto the deck below a shelf in this storage area.

Preparation Room-

About an 18-inch band of tape was used to close the door on the bone crusher as an adjunct to secure the door during the machine's operation. The tape creates a difficult to clean non-food contact surface. It was removed while the inspection team was still in the area.

Preparation Room-

A previously cleaned manual food slicer had old food soil on both the blade assembly and on the pusher assembly.

Galley-Pastry

The production ice cream maker had rough spots on the dispensing chute that made the surface difficult to clean. This was corrected while the inspection team was still in the area.

Galley-Decks - General

Recessed and missing grout was noted in the to the left of the freezer door in the pastry walk-in cooler, to the let of the aft serving hot line and in the walking area to the aft of this area..

Galley-Dishwashing - Forward

Over 35 trolleys of soiled dishes completely filled the out of service forward dishwashing area. The soiled dish trolley's extended into toaster and milk dispenser area and were immediately adjacent to these pieces of food dispensing equipment.

Room Service-Dishwashing

The dishwashing machine was out of order for the past 10 days.

Room Service-Preparation

A previously cleaned blender was stored closed with water puddled in the bottom of the blender cup.

Galley-Mini Galley

Beef for the lunch service was being cooked on a recessed flat grill that still had egg residue from the breakfast service inside the cooking area and around the top of the grill. The cooking operation was suspended and the beef was discarded by the ship's staff.

Galley-Dishwashing

Three trolleys of clean dishes and four empty clean dish trolleys were found in the unfinished transportation corridor adjacent to the dishwashing area to keep from overloading the dishwashing area. An empty clean dish storage area was noted across from the dishwashing area that would have accommodated these clean trolleys.

Galley-Dishwashing

Condensate was noted accumulating inside the ventilation hood and on the back bulkhead at the soiled end of the dishwashing operation. The condensate was dripping back onto the soiled landing and soiled dish table.

Bar-Pool Bar

The ice bin was left open on the front service bar counter.

Bar-Pool Bar

Two backflow preventers on the water supply lines to the ice machine were leaking from the air relief vent.

Bar-Lobby Bar

The soft drink dry storage deck tile had open seams.

Bar-Lobby Bar

The soft drink dry storage area had less than 110 lux of illumination at the back of this area.

Medical-Reportable Case Definition

A non-food employee who experienced 2 episodes of diarrhea on 15 December, was not listed as a reportable case even though the medical records indicated that the diarrhea episodes were above normal for the individual. The employee was isolated 24 hours from the last symptom.

Potable Water-Micrbiological Testing

The incubator being used for analyzing water samples was operating at 30°C instead of the required 35°C (+/- 0.5°C) as specified in the instructions for the test reagents being used. A bunkering water sample test was being administered in the incubator during the observation. The temperature in the incubator was increased.

Potable Water-Garbage Room

The faucet to the hand wash sink had a threaded hose connection with no backflow prevention devices. No hose was connected to the faucet.

Housekeeping-Crew Corridor Outside AC Station 6.6

Three grey plastic bus tubs full of food, soiled dishware, and coffee pitchers were stored directly on the deck. According to staff, these items were removed from the passenger cabins and stored in this location until room service had time to remove.

Potable Water-pH Buffer Solution

It was not clear whether the pH buffer solutions being used to calibrate the pH pen had expiration dates and therefore, if the solutions were reliable. The bottles of buffer solution did not have expiration dates and the packaging in which the bottles came in was not available. The pH pen was being used to measure the pH values for all potable water measurements.

Inspection on Aug 21, 2013 | Score: 92

Medical-Antidiarrheal Medication Dispensed

For all passenger and crew member acute gastroenteritis (AGE) reportable and non-reportable cases, the print-out from the STARDOCS medical surveillance system indicated the patient was issued antidiarrheal medication, even though medical staff clearly marked 'no' in the appropriate box in the STARDOCS medical surveillance system.

Medical-Crew Member Isolation

According to the STARDOCS medical surveillance system, a Team Waiter had his last AGE symptoms on 12 August at 23:00. A medical staff wrote his last symptom was on 13 August at midnight. This crew member was isolated 11 August at 17:51 to 15 August at 08:08. This was not a complete 48 hours of medical isolation following his last symptom.An Assistant Waitress had an onset of AGE symptoms on 12 July at 16:30. When the medical staff conducted their follow-up interview on 14 July at 16:03, this crew member indicated she was still experiencing symptoms. According to the STARDOCS medical surveillance system, her isolation started on 12 July at 16:52 and ended on 15 July at 16:55. The isolation start time was when she reported to the medical center, and not the time when she was symptom-free.

Medical-STARDOCS Last Symptom Date

On the print-out from the STARDOCS medical surveillance system, the date of a patient's last symptom was often difficult to determine because the last digit was cut off. For example, a crew members last AGE symptoms were on 14 August, but the print-out indicated 1 August,

Medical-

A Hairdresser had one episode of diarrhea, which she indicated was above normal. Antidiarrheal medication was given to this crew member and she was listed as a non-reportable case. A Team Headwaiter had two episodes of diarrhea and was given antidiarrheal medication. He was listed as a non-reportable case, but there was no notation of an underlying illness or these condition being above normal for him. A Photographer had two episodes of vomiting and headache and was listed as a non-reportable case.

Medical-

According to the STARDOCS medical surveillance system, a Commis (Assistant Team Waiter) experienced diarrhea, but his medical paperwork indicated he did not.

Medical-Close Contacts

When interviewing an AGE patient's close contacts, not all those who shared the cabin toilet room with the symptomatic patient were included.

Medical-

The medical staff was not paying close attention to updating a patient's medical isolation start time when symptoms persisted. For example, an Assistant Waitress had an onset of AGE symptoms on 12 July at 16:30. During a follow-up interview on 14 July at 16:03, she indicated she was still experiencing symptoms. The STARDOCS medical surveillance system indicated her isolation started on 12 July at 16:52, but this was the time she reported to the medical center, and not the time when she was symptom-free. Also, a patient was often not isolated for the appropriate 24 or 48 hours symptom-free. For example, a Team Waiter had his last AGE symptoms on 13 August at midnight, but his medical isolation ended on 15 August at 08:08. Also, medical staff listed patients as non-reportable cases, even though a patient experienced AGE symptoms that were not normal for him/her or experienced AGE symptoms that met the case definition as a reportable case. For example, a Hairdresser had one episode of diarrhea, which she indicated was above normal. She was listed as a non-reportable case. A Team Headwaiter had two episodes of diarrhea, was listed as a non-reportable case, but there was no notation of an underlying illness or these condition being above normal for him. A Photographer had two episodes of vomiting and headache and was listed as a non-reportable case. Also, medical staff was not conducting interviews with all individuals who shared toilet facilities with the AGE patient.

Recreational Water Facilities-Spray Park

Since the previous inspection, all of the monitoring chart records only included free chlorine residual, and not pH.

Recreational Water Facilities-Thalosso Therapy Pool

The safety sign was located approximately 2 meters from the entrance to the whirlpool spa, making it difficult to read.

Housekeeping-Fecal and Vomit Accidents

On 11 November 2012, corporate staff sent out procedures for fecal/vomit accident response. These procedures included (1) wash with HB Quat or a similar product; (2) rinse with fresh water; and (3) sanitize surfaces with 200 ppm chlorine. Since the last inspection, there were 8 accidents, all of which were vomit. The write-ups for each of these included sanitizing surfaces inside the pool, ladder, overflow channel drain, etc. with the 200 ppm chlorine, but there was no contact time for this solution.

Pantry-Deck 6 Forward Starboard Pantry

There was an accumulation of black/gray metal dust in the water reservoir of the ice machine.

Pantry-Midship Pool Bar - Deck 9

There was ice inside the hand sink.

Galley-Food Preparation Area

A previously cleaned food slicer had a build-up of food residue under the slicer's backplate next to the exit path of the food from the slicer blade.

Galley-Hallway Counter

A previously cleaned food slicer had a slight build-up of food residue on the slicer's body.

Galley-Center Galley

The light intensity was less than 110 lux behind and around the deck oven and behind and around the combination ovens.

Buffet-Grand Buffet Service Line

The light intensity was less than 110 lux behind and around the port side toaster.

Other-Grill Walk-In Cooler

Condensation was leaking from the deckhead to the deck. No food appeared to be impacted.

Other-Grill Walk-In Cooler

Ice formed on the deck from a continuous water leak from the deckhead. There was also missing deck tile grout by the door.

Other-Pizzeria

The previously cleaned deck under the service line counters was soiled with food remnants and old debris from more than one day's accumulation.

Galley-Pinnacle Grill

A previously cleaned food slicer had a build-up of food residue under the slicer's backplate next to the exit path of the food from the slicer blade.

Room Service-

There were seams around the data plates of the previously cleaned food slicer. This was corrected.

Room Service-

There was a build-up of an unknown material inside the seams between the data plates and the body of the slicer. This was corrected.

Room Service-

There was missing deck tile grout by the door of the walk-in cooler. There was missing and recessed deck tile grout in the food preparation area allowing for water to be pooled between tiles.

Other-Formalities

There was no handwashing station available for the food employee refilling the candies. The staff explained that some preliminary work was done and they have an estimated completion date within the next 2 months.

Bar-Sushi

There was food residue over the door of undercounter refrigerator #5.870. This refrigerator had been previously cleaned. This was corrected.

Galley-Appetizer Pantry

A previously cleaned food slicer had a build-up of food residue under the slicer's backplate next to the exit path of the food from the slicer blade.

Galley-Aft Glasswash

There was a significant amount of steam and condensation collecting inside the hood above the glasswash machine.

Galley-Chef's Locker

The deckhead was open to air ducts and electrical cables. The bulkheads had exposed insulation which was not easy to clean. There were wine boxes and new and used galley equipment stored in this locker.

Galley-Chef's Locker

There were wine boxes stored in this locker where the deckhead was open to air ducts and electrical cables and the bulkheads had exposed insulation which was not easy to clean.

Galley-Chef's Locker

There was new and used galley equipment stored in this locker. The deckhead was open to air ducts and electrical cables and the bulkheads had exposed insulation which was not easy to clean.

Galley-Engine Locker 31-S-1

A food slicer was stored on the deck.

Galley-Engine Locker 31-S-1

On the deck of this locker, a deli slicer was stored soiled with food remnants where food contacts the body of the slicer.

Galley-Pastry

There was missing and recessed deck tile grout in the walk-in cooler.

Galley-Pastry

The handwashing station next to the dough sheeter was blocked by the in-use dough sheeter. The dough sheeter, when open, blocked the handwashing station. There was another handwashing station nearby within 8 meters (26 feet).

Galley-Potwash

The potwash conveyor machine had a visual alarm that was continuously blinking, but there was no error message. In addition, there was a continuous stream of water coming out of the doors of the wash compartment. As a result, the deck was flooded with water.

Galley-Bakery

There was missing deck tile grout by the door of the walk-in cooler. As a result, water was pooled between the tiles.

Galley-Center Galley

There was missing and recessed deck tile grout in many areas of the center galley.

Galley-Center Galley

The previously cleaned food slicers at the forward and aft service lines had a slight build-up of food residue under the slicer's backplate next to the exit path of the food from the slicer blade.

Galley-

There was missing and recessed deck tile grout in many areas of this galley.

Galley-

Nine previously cleaned hotel pans were stacked together and staged on a counter next to the soup kettles. The pans had water inside and food remnants. The staff sent these pans back to the scullery.

Buffet-

The deck under the soda vending machines was heavily soiled with dust and food residue.

Other-Locker FSD 0.059 (next to Officer's Mess)

The deck was soiled with debris. This was corrected.

Other-Locker FSD 0.059 (next to Officer's Mess)

Wrapped and unwrapped single-service cups were stored on the deck. This was corrected.

Other-Central Locker

The deckhead was open to air ducts and electrical cables that were heavily soiled with dust. The bulkheads had exposed insulation which was difficult to clean. There was galley equipment, such as juice machines, and single-service utensils, such as bar cups, stored in this locker along with multiple nonfood items.

Other-Central Locker

There was galley equipment, such as juice machines, and single-service utensils, such as bar cups, stored in this locker along with multiple nonfood items. The deckhead was open to air ducts and electrical cables that were heavily soiled with dust. The bulkheads had exposed insulation which was difficult to clean.

Provisions-Liquor Store Room

The right bulkhead and the deck next to the evaporative condenser were soiled with dark liquor residue.

Provisions-Gift Shop Locker

There were broken glass bottles, food remnants, spilled liquor, and a variety of debris under the pallets. Also, there was a number of flattened boxes stored directly on the deck.

Preparation Room-Walk-In Cooler #17

There was missing deck tile grout by the door. Water was pooled between tiles.

Inspection on Apr 16, 2013 | Score: 95

Food Service General-Time Control Plans

The time control plans for several areas in the lido, including the starboard and port cold and hot lines, Taste of the Nation, the omelet station, and beverage stations were not posted at the outlets or nearby.

Food Service General-Handwashing Sinks

The soap dispensers for several handwashing sinks were not working. The soap dispenser was filled with water instead of soap at the starboard aft lido cold line. There was another soap dispenser available nearby.

Buffet-Starboard Grand Buffet

There were plastic Carnival red and blue door hangers attached to the frame of the door threshold from the grand buffet to the center galley that were fraying and torn in several places, making cleaning difficult.

Buffet-Consumer Advisories

The signs for the smoked salmon and the roast top round served in the lido did not state the food items would be served undercooked. There was a consumer advisory statement on the signs with these food items.

Galley-Center Equipment Locker

The food contact surfaces of at least 10 large white serving platters and 10 small white serving platters were soiled with old food debris. Also, the food contact surfaces of many of the more than 50 baking trays were soiled with food debris. The food contact surfaces of a box of pots and pans were also soiled with food debris.

Galley-Center Equipment Locker

There were at least 10 large white serving platters and 10 small white serving platters that were not covered or inverted while stored in this area.

Galley-Center Equipment Locker

The deck was soiled with food debris and dirt, including a candy wrapper.

Provisions-Food Lifts G and H

In food lift G, there was loose black plastic between the deckhead and the door threshold in a few areas. In food lift H, there was a heavy grease residue on the deckhead.

Buffet-Pizzeria Display Case

There were six uncooked pizzas in a cabinet labeled for time control. The cabinet was not on the time control plan and staff explained the pizzas were for display only.

Buffet-Pizzeria

There were approximately 10 bowls stored on the preparation counter that were not covered or inverted.

Buffet-Pizzeria

One clean plate in the trolley out for service was soiled on the food contact surface with food residue.

Buffet-Hamburger Grill

The sign for hamburgers and cheeseburgers did not state these items were served cooked to order. There was a consumer advisory sign.

Galley-Forward Taste of Nation Pantry

The handwashing sink was blocked by a trolley.

Galley-Forward Taste of Nation Pantry

Hot holding unit #3 was on the time control plan but not labeled for time control.

Buffet-Forward Cold Line Starboard Taste of Nation

There was a steel grill pad on the handwashing sink.

Galley-Pizzeria

The deckhead near the supply vent was soiled with dust, dirt, and an old sticky residue. There was a tray of uncovered semolina flour below this area and pizza toppings were being prepared in this area. All food items were removed so the deckhead could be cleaned and sanitized.

Galley-Pizzeria

The deckhead near the supply vent was soiled with dust, dirt, and an old sticky residue. There was a tray of uncovered semolina flour below this area and pizza toppings were being prepared in this area. All food items were removed so the deckhead could be cleaned and sanitized.

Galley-Lido Warewashing

The food contact surface of a drinking cup was soiled with a black residue in the clean storage rack near the warewashing machines.

Galley-Freezer #26

There was recessed deck tile grouting in the freezer.

Galley-Warewashing

There was excess steam coming from the wash compartment of the glasswash machine. Also, the short curtain was used on the soiled side of the machine and the longer curtain was used on the clean side of the machine in the sanitizing compartment.

Galley-Warewashing

There was excess steam coming from the wash compartment of the glasswash machine.

Buffet-Staff Mess

The eggs on the sign at the buffet did not state they were served cooked to order. There was a consumer advisory statement on the sign.

Galley-Port Appetizer

When the worker took the lid off of the ice machine for the inspector, they put the lid on the deck.

Galley-Port Appetizer

There was paint chipping in several areas above the food splash area in the nonfood contact portion of the deck-mounted mixer.

Galley-Warewashing

There was excess condensation on the deckhead and adjacent bulkhead and excess steam from the wash compartment on the soiled side of the conveyor warewash machine.

Galley-Warewashing

There was excess steam coming from the wash compartment of the conveyor warewash machine. Also, the short curtain was used on the soiled side of the glasswash machine and the long curtain was used on the sanitizing compartment. As a result, there was rice in the sanitizing compartment. The machine was shut down by management immediately.

Galley-Fridge #33

A container of prime rib was not covered in the walk-in refrigerator #33.

Galley-Freezer #38

There was recessed deck tile grouting in Freezer #38.

Bar-Spectacular Ice Machine

There was excess black powder in the water bath compartment of the ice machine.

Room Service-Ice Machine

There was excess powder in the water bath compartment of the ice machine.

Bar-Deck 5 Mid-Ship Coffee Shop

There was no sneeze shield or other protection for the ice cream dipper well. The dipper well was less than one meter from where passengers stood.

Bar-Lobby Bar

The light intensity was less than 110 lux at the handwashing station while the bar was in operation. The light was not turned on during the inspection.

Food Service General-Lighting

The light intensity was less than 110 lux behind and around several counter-mounted and deck-mounted machines on the beverage station in the staff mess, alto shams in the lido center galley, the toaster in the lido deli, and the equipment in the forward pantry at the forward dining room on the port side. Also, the light intensity was less than 220 lux at the preparation counters at the Steakhouse. There was a comprehensive light plan conducted by the ship and many of these areas were on the list to be replaced.

Medical-Crew Gastrointestinal (GI) Illness Records

Staff noted in the contact folder when there was a cabin mate for the individual GI cases among crew, but there was no notation there or in the comments folder if there were any other immediate contacts for each GI case.

Medical-Crew Gastrointestinal (GI) Case Definition

During the review of GI illness records a crew member who experienced two diarrheal episodes and was treated with anti-diarrheal medication was listed as a non-reportable GI illness case. When the two medical staff were questioned about this determination both stated that since there was not three episodes of diarrhea the crew member did not meet the definition of a case. In reviewing the complete case definition both from their electronic database and the VSP Operations Manual it seemed the staff applied what is normal for the individual only when an underlying medical condition was found and not in all persons reporting diarrhea.

Medical-Crew Gastrointestinal (GI) Case Isolation

An assistant waitress had onset of GI illness symptoms on 5 April and was isolated in her cabin. On 6 April the original GI symptoms had resolved, but there was fever in the afternoon of the 6th. On the afternoon of 7 April there were no additional symptoms and the crew member was allowed to return to work, which was only 24 hours after the fever symptom appeared.

Pantry-Deck 6 Starboard Pantry

There was an accumulation of a black/gray metal dust in the water reservoir feeding the drip tube for the ice maker cuber tray on the in-use ice machine.

Ventilation-Decks 4 and 7 Fan Rooms

There was a layer of accumulated metallic powder throughout the condensate drain pan in both the fan units AC 5.07.01 and AC 4.01.04.

Bar-Pool Bar

The front bar handwash station was mostly blocked for use because on the left side was a large gray plastic bin on top of a large deck stand and on the right was a tall metal waste bin. The bar was open with 4 staff working there, so the items blocking the handwash station were moved.

Buffet-Deli

The deckhead above the handwashing sink and the preparation counter adjacent to the slicers was soiled with grease and old food debris. This area had not been used today and all the remaining area was clean.

Inspection on Jul 08, 2012 | Score: 100

Food Service General-

The splash zones above the milk steamers of the Scharf espresso machines were open to wires and pipes, making these areas difficult to clean. There were also slotted fasteners in direct contact with the ground coffee. The staff explained there are nine similar Scharf espresso machines on the ship.

Bar-Steakhouse

Undercounter refrigerator 11.5301 had a tag identifying it as a time control unit but no time control plan was in place for this area. The staff explained that no time control was used in the bar and the undercounter refrigerator was used for temperature control. The staff removed the tag from the undercounter refrigerator.

Food Service General-Bulletin Boards

There were bulletin boards in the galleys and pantries to post time control plans, recipes, and training materials, among others. Some of these boards were on food splash zones, over pot storage racks, and over food preparation areas. The bulletin boards were of a cardboard-like material that was absorbent and not easily cleanable.

Galley-Tandoor

The wheels of a transportation trolley were soiled with dust, food residue, and hairs.

Food Service General-Warewasher Data Plate

The data plates of the rack-type conveyor dishwash machines in Lido galley, main galley, room service, and crew galley indicated a maximum number of racks per hour.

Buffet-Lido Deli

The menu posted at the deli buffet line had a consumer advisory but did not have asterisks at the animal-derived foods that could be served raw or undercooked, such as cold smoked salmon.

Food Service General-Lighting

The light intensity behind the combination ovens in the Lido galley and main galley, and behind and around the ice machines in housekeeping pantries was less than 110 lux.

Other-Pizzeria

There was a dark material that appeared to be mold around the deckhead hatch in the walk-in cooler.

Pantry-Port Pool

The bottom panel of the technical compartment of the upright refrigerator was soiled with a white material that appeared to be mold.

Room Service-

In the technical compartment under the coffee machine, the metal holder of the water filter was heavily corroded, making it difficult to clean.

Pantry-Disco

There was a dark colored material that appeared to be mold on the side covers of the cuber panels, on the inside and outside of the water curtain panel, and on the water distribution tube of the ice machine.

Pantry-Port Pool

There were two slotted fasteners on the ice thickness probe in front of the cuber panel of the ice machine.

Dining Room-Port/Forward Pantry

There were no 'WASH HANDS OFTEN' signs over the two handwashing sinks.

Galley-Pastry

The dough sheeter was blocking a handwashing station. There was another handwashing station accessible within 8 meters. This was corrected.

Galley-

The nonpotable chilled water lines connected to the back of the ice cream machine were not uniquely identified.

Potable Water-Bunkering pH

There was no method to accurately calibrate and check the pH level during bunkering. The crew was using pH test strips that measured in increments of 1 and therefore, could not ensure that pH did not exceed 7.8. A manual reading was taken with the inspector's test kit and measured 7.5 during active bunkering. The inspector was informed that a new pH meter had been ordered.

Potable Water-Line Striping

There was a section of potable water line striped blue/gray/blue right after the halogenation station.

Potable Water-Bunkering Chart Records

There was no notation of the calibration performed at the beginning of bunkering operations on six bunkering chart records from 6 May to 17 June.

Potable Water-Garbage Room

The pipe of a potable water line in the garbage room used for general cleaning purposes (including cleaning the can compactor) was not painted or striped in accordance with ISO 14726 (blue/green/blue) or blue only.

Recreational Water Facilities-Depth Markers

The depth markers at the aft pool and the slide pool were only labeled in feet.

Recreational Water Facilities-Antientrapment/Antientanglement Requirements

The pools had gravity drains greater than 3 feet apart with standard design covers and no alarm. The slide pool had suction drains greater than 3 feet apart with standard design covers. In addition, it could not be determined if the covers of the suction fittings and the single unblockable drain of the whirlpools were compliant with the antientrapment/antientanglement requirements of the 2011 VSP Operations Manual.

Recreational Water Facilities-Water Chemistry

The RWF's flow rates, combined halogen levels, total alkalinity, and clarity were not monitored.

Recreational Water Facilities-Turnover Rates and Bather Loads

The turnover rates and bather loads for all RWFs were calculated using the manufacturer's flow rate of the pumps and not actual flow rates measured by flow meters.

Recreational Water Facilities-Flow Meters

There were no flow meters installed on the RWFs.

Housekeeping-Outbreak Prevention and Response Plan (OPRP)

The OPRP did not list a concentration for the HB Quat disinfectant used to sanitize areas of the ship.

Inspection on Jan 22, 2012 | Score: 98

Galley-Deck 3 Starboard Pastry Station

One of the two slotted fasteners above the mixing arm in the splash zone of the counter-mounted mixer was soiled with dried dough residue.

Galley-Deck 9 Warewash Clean Storage

The interior sides of three of the five Cambro plate storage trolleys were soiled to sight and touch with dried food residue.

Galley-Deck 9 Warewash Clean Storage

Food workers filled three of the five Cambro plate storage trolleys with previously cleaned and sanitized plates. The interior sides of the plate trolleys were soiled to sight and touch with dried food residue.

Potable Water-Distillate and Permeate Line Striping

The distillate lines from the 3 evaporators and the permeate line from the reverse osmosis system were not striped blue/gray/blue from the units to the chlorine injection points.

Potable Water-PH Monitoring

According to staff, the pH was monitored during production, but there was no documentation for the pH readings.

Potable Water-

The testable backflow prevention device for the starboard evaporator was tested on December 31, 2011, but the results of the test were not documented.

Potable Water-Microbiological Testing

The comparator required to verify the microbiological water sample results expired on December 9, 2011. A replacement arrived on the ship during the inspection.

Recreational Water Facilities-Turnover Rates

There was no documentation of turnover rates for any of the RWFs.

Recreational Water Facilities-Backwashing

According to staff, backwashing was done for all RWFs, but there was no documentation for backwashing whirlpools.

Recreational Water Facilities-Filters

The sand filter housings for the RWFs were cleaned, rinsed, and disinfected before the filter media was replaced, but the concentrations and contact times of the disinfectant were not recorded.

Recreational Water Facilities-Hair and Lint Strainers

According to staff, the hair and lint strainers and the hair and lint strainer housings were cleaned, rinsed, and disinfected weekly, but there was no documentation.

Recreational Water Facilities-Bather Loads

There was no documentation of the maximum bather loads for any of the RWFs.

Recreational Water Facilities-Sample Lines

The sample lines for the RWFs were not directly from the RWFs or on the return lines before the compensation tanks.

Recreational Water Facilities-Depth Markers

The depth markers for the RWFs were not in meters.

Recreational Water Facilities-Safety Signs

The safety signs for the RWFs did not meet the requirements of the 2011 VSP Operations Manual.

Children Area-Toilet Room

The height of the child-size toilet in the diaper changing area was greater than 11 inches above the deck and no step stool was available.

Housekeeping-Public Toilet Facilities

There were no signs advising users to wash their hands in many of the public toilet facilities. Also, there were no signs posted advising users of the toilet facilities to use hand towels, paper towels, or tissues to open the door. The exits were not hands free.

Housekeeping-Outbreak Prevention and Response Plan (OPRP)

The OPRP did not specifically address triggers for an outbreak as a graduated approach for outbreak management when additional cases were reported. Also, there was no concentration listed for the HB Quat disinfectant used to sanitize any areas of the ship. The OPRP also did not include a way to inform the crew of an outbreak.

Recreational Water Facilities-Antientrapment

It was unclear if the swimming pool drain covers met the anti-entrapment requirements and no documentation was available. The swimming pools had dual gravity drains greater than 3 feet apart and no alarms were installed.

Medical-Acute Gastroenteritis Surveillance Log (AGE)

The AGE surveillance log did not include a case identification number for each case and the items in the AGE surveillance log were not in the correct order.

Provisions-Poultry Thaw Room

The deck had multiple rings of raised silicone, making cleaning difficult.

Galley-Forward Port Entrance

The handwashing facility did not have a waste receptacle. This was corrected.

Galley-Deck 3 Hot Galley

There was missing, pitted, and recessed deck tile grout along the edges of the gutter ways and deck drains throughout this area.

Galley-Deck 3 Starboard Pastry Station

There were two slotted fasteners above the mixing arm in the splash zone of the counter-mounted mixer and one slotted fastener above the mixing arm in the splash zone of the deck-mounted mixer.

Galley-Deck 3 Conveyor Potwash

There was a clogged spray nozzle on the upper final rinse arm of the in-use conveyor potwash machine. This was corrected.

Galley-Deck 3 Conveyor Potwash

The prewash compartment curtains of the in-use conveyor potwash machine were not properly maintained. The curtains were stiff and coiled, which allowed water to splash out of the prewash compartment.

Dining Room-Golden Pearl Port Beverage Station

There was missing deck tile grout along the length of the deck at the beverage station.

Food Service General-Consumer Advisory

There were no placards or other easily visible written means to inform consumers of the increased risk of eating animal-derived foods in a raw or undercooked form at the buffet outlets. Also, the menus for the Pinnacle Steakhouse had a consumer advisory but did not have asterisks at the animal-derived foods that could be served raw or undercooked.

Galley-Deck 9 Warewash Clean Storage

Three of the five Cambro plate storage trolleys were full or being filled with previously cleaned and sanitized plates by food workers. The interior sides of the plate trolleys were soiled to sight and touch with dried food residue.

Ventilation-Air Handling Units

Technical water was used to clean the air handling units.

Bar-Disco Bar

During operation, the light intensity at both handwashing stations was less than 110 lux.

Inspection on Sep 11, 2011 | Score: 100

Galley-Deck 0 - Dishwash

Food debris and residue soiled the curtains and interior walls of the wash tank and rinse tank of the in-use flight-type warewash machine. An accumulation of dust soiled the upper portion of the air drying manifold, located along the clean landing of the flight-type warewash machine.

Buffet-Deck 9 - Lido - Mongolian

Two platters of cheese out for service on display along the left side of the Mongolian Buffet Line were not adequately protected by a food guard. Passengers waiting in line had an unobstructed line-of-sight exposure of 29-inches.

Galley-Deck 9 - Clean Dish Storage - Warewash

Four live fruit flies were observed along the wall-mounted stainless steel dish storage shelves.

Galley-Deck 9 - Lido - Clean Dish - Warewash

Food particles and dust soiled the previously cleaned wall-mounted stainless steel clean dish storage shelves.

Galley-Deck 9 - Lido - Aft Galley

An accumulation of old grease soiled the seam of the stainless steel guard of the recessed hot-plate, immediately adjacent to the single-door reach-in refrigerator.

Galley-Deck 9 - Lido Warewash

Steam was escaping from the bottom edge of the wash and rinse tank doors of the in-use flight-type warewash machine.

Medical-Crew GI Illness

A team waiter with onset of gastrointestinal (GI) illness symptoms at 2 pm on 5 September reported to the medical facility at 10:45 pm. He worked that day from 1:50 pm to 4:50 pm and again from 5:40 pm to 10:45 pm. An assistant reefer with onset of GI illness symptoms at 11 am on 26 August reported to the medical facility at 2:36 pm on 27 August. He worked on 26 August from 11:56 am to 4:31 pm, and on 27 August he worked from 7:07 am to 11:38 am, then from 12:55 pm to 5:36 pm. This same type violation was also noted in the April 2011 VSP inspection.

Potable Water-Deck 9 Chemical Station

The cross-connection control plan did not accurately identify the various chemical dispensers and the backflow devices used in the deck 9 forward housekeeping chemical dispensing station.

Inspection on Apr 03, 2011 | Score: 100

Food Service General-Toilet Rooms - Food Areas

There was no "WASH HANDS AFTER USING TOILET" signs in the restrooms used by the food employees.

Galley-Grill - Walk-In Freezer

There was broken and missing grout all over the left side of the deck.

Galley-Bakery

There was a gap suggesting a missing fastener and a fastener not inserted correctly in the food splash zone of the right deck oven. This was corrected.

Galley-Dishwash - Port/Aft

There was a soiled scoop used for the cleaning of the drains placed inside the handwash station. The crew member working on that side of the dishwasher removed the scoop from the handwash station.

Galley-Dishwash - Port/Aft

There was a soiled scoop used for the cleaning of the drains placed inside the handwash station.

Galley-Soup Station

There was an accumulation of burned-like debris inside the lighting fixture located above the in-use soup kettles. The staff took out the cover to clean it.

Galley-Undercounter Refrigerators

Some of the sealed dial thermometers at the undercounter refrigerators had inside pooled water and an accumulation of mold.

Integrated Pest Management-Training Records

The training of the Integrated Pest Management Manager, as part of the pest control personnel, was not documented in the IPM Plan.

Medical-Gastrointestinal Illness Reporting - Food Handler

A male head team waiter developed signs and symptoms of acute gastroenteritis (AGE) that started on 18 March 2011 at 3:00 A.M. The waiter reported to medical on 18 March 2011 at 11:39 A.M. According to the medical staff, the medical department opens at 8:00 A.M. It was unclear to the staff why the waiter did not report to the medical department at 8:00 A.M., or if the waiter worked a shift or partial shift before reporting to medical.

Medical-

There was no 72-hour questionnaire for an 'able bodied' crew member that had symptoms of acute gastroenteritis on 26 February 2011.

Potable Water-Deck 10 - Forward Mechanical Room

The reduced pressure zone assembly for the whirlpool compensation tank fill was weeping.

Food Service General-Ice Machines

Several ice machines in the main galley and ice panties had a fine black/gray powder material in the water return collection trays. In addition, some of the ice machines were soiled along the edges of the cubers.

Inspection on Jul 04, 2010 | Score: 99

Buffet-Lido - Aft Beverage Station

There was a deck pipe penetration in the technical space below the coffee machines that was not sealed. In addition, cables were coiled on the deck of the technical space, making cleaning difficult.

Buffet-Lido - Aft Beverage Station

The cables in the technical compartment were wet and soiled with a sticky residue.

Galley-Warewash

Condensate was collecting above the flight-type warewash machine on the soiled landing along the bulkhead and in the ventilation hood. Condensate was dripping, but did not impact clean dishes or utensils.

Galley-Warewash

A worker was observed removing the final rinse curtain and drying curtain of the flight-type warewash machine, and then dropping them onto the deck. The deck was lightly soiled food debris. The worker was then observed placing the final rinse curtain and drying curtain back into the machine, potentially contaminating previously cleaned and sanitized plates and trays on the conveyor. When asked about his actions, he stated he was unaware that a problem existed.

Galley-Warewash

The flight-type glasswash machine had steam coming from the doors to the technical spaces of the machine. The crew indicated that a work order had been submitted.

Buffet-Lido - Pizzeria

The deck at the stainless steel waste sorting station had grooves, making cleaning difficult. This deck was stained. In addition, the deck/bulkhead juncture behind the sorting station was not coved.

Galley-Steakhouse

The equipment drains for the fryer and the grill had gaps around the pipe penetrations.

Dining Room-Main - Aft Beverage Station

The lids for the coffee carafes were soiled with a light-brown material.

Dining Room-Main - Aft Beverage Station

The underside and power cords of the previously cleaned electric, black serving kettles were soiled with a sticky substance.

Galley-Pastry - Ice Cream Machine

The stainless steel tray of the ice cream machine was heavily soiled. In addition, the technical space of the ice cream machine was soiled.

Preparation Room-

The undercounter glasswash machine did not have a data plate.

Preparation Room-Potato Room

The left potato peeler had a slotted fastener in the food contact area.

Dining Room-Crew/Officer

The deck/counter junctures at the waiter stations located in the mess rooms were not coved.

Buffet-Hot

There was condensate collecting on the sneeze shields directly above the bain marie. Food was in the bain marie at the time, but condensate did not drip into the food. This item was corrected.

Galley-Warewash

Three of the final rinse spray nozzles did not spray in a fan-type pattern. This item was corrected.

Bar-Deck 5 - Coffee

The backflow preventer located in the technical compartment for the coffee/espresso machines was leaking.

Potable Water-

There were some days since the last inspection where it took more than 30 minutes to reach a free residual halogen of 2.0 ppm after the start of potable water production. On a few of those days it took more than 2 hours, and on one day it took 5 hours.

Potable Water-Deck 10 Forward Slide Pool Machinery Room

The potable water line to the compensation tank was not fitted with a backflow prevention device or an air gap. In addition, there was a quick-connect hose connection that was not fitted with a backflow prevention device.

DO NOT USE (whirlpool/spa)-Thalassotherapy Spa Pool

There was a small crack in the left anti-entrapment drain cover at the bottom of the spa pool. In addition, this drain cover was secured with sealant instead of fasteners.

Potable Water-Spa Steam Generator

The potable water lines were not painted or striped blue.

Potable Water-Thalassotherapy Spa Pool

There were two hose connections near the eye wash station that were not fitted with backflow prevention devices. These connections were not on the cross-connection control program.

Potable Water-Engine Room

There was a threaded connection on the potable water line from the N.2 delivery pump. Per the engineer, this connection was to drain the line. A hose could be connected at this location. This connection was not on the cross-connection control program. The threaded section of this connection was removed

Potable Water-Garbage Room

There was a hose connection near the cold garbage storage room. A non-continuous pressure-type backflow prevention device was installed on this line. There was a hose connected to this line that had a spray gun downstream of the backflow prevention device. This connection was not on the cross-connection control program.

Potable Water-Potwash Stations

The detergent dispensers for the potwash sinks were not listed in the cross-connection control program. These dispensers were protected by internal air gaps.

Inspection on Feb 07, 2010 | Score: 100

Galley-Steam Kettles

The three steam kettles used in the crew galley had water leaking from the technical spaces where the controls are located.

Bar-Liner Aft Bar

Food and food equipment were stored in an unfinished room with exposed lagging and unfinished deckhead. The storage room was marked "Locker".

Galley-

The underside of the deep fat fryer had a small accumulation of grease, food debris and dust. The affected area was immediately cleaned and sanitized.

Galley-Beverage Self Service Line

A pressure tank located in the technical space below the self service beverage station had a leak.

Potable Water-Cross-Connection Control Program

The cross-connection control program listed a Hobart backflow prevention device installed on the glasswash machine. The machine was a Hobart machine and the backflow prevention was an air gap on the drain line.

Potable Water-Fresh Water Tank 3 Center

The records from June 12, 2009 did not indicate that the manufacturer's recommendations for applying and drying were followed for the epoxy coating that was used to coat the tank.

Buffet-Starboard Forward Beverage Station

The drain under the ice/water dispenser was clogged.

Galley-Pizzeria

There was an opening inside the locking pin insert for the door at the entrance to the galley.

Galley-Buffet Pantry

The non-food contact surface of the slicer was soiled.

Galley-Buffet Pantry

There were individual milk cartons and yogurts inside the blast chiller. These items were not recorded on the cooling log. Per staff, these items were placed inside the unit within the past 10 minutes. This was corrected.

Galley-Potwash

The temperature of the sanitize compartment at the three compartment sink was 162° F. This was corrected. This area was not in use at the time of inspection.

Buffet-Grand Buffet Line

The edges of the cutting boards at the carving stations were nicked.

Galley-Deli Pantry

There was an opening inside the locking pin insert for the walk-in cooler door.

Galley-Wine Cellar

The lid for the ice machine was opened. This was corrected.

Galley-Wine Cellar

There were 2 boxes of non-food items stored on top of soda cans.

Galley-Hot Galley

There was recessed and missing deck grout around the scupper in front of the tilting kettles.

Galley-Hot Galley

The bulkhead profile strip at the entrance between the hot galley and the black pearl service line was loose.

Galley-Black Pearl Line

The fryer basket and the fryer were soiled.

Galley-Black Pearl Line

The technical compartment for the undercounter refrigerator was soiled.

Galley-Potwash

There was food debris inside the sanitize compartment of the three compartment sink.

Galley-Potwash

The final rinse curtain inside the potwash machine was soiled.

Galley-Warewash

The final rinse curtain inside the glasswash machine was soiled.

Food Service General-Ice Machines

Per staff, the ice making components of the ice machine were cleaned with a chemical and rinsed with water. The manufacturer's instructions stated to call the service company to clean the ice machine. Staff will contact the manufacturer to determine the cleaning and sanitizing procedures.