Home Wee ship b0c5b1d485ddcaff85bd771ed52513db4690b745144a7b08e038a8bce5a8d44b Search for a Ship
Ship cutaway a9eb4676930b83c5e94dbbd6492094adcdc6af0c8264b84af89f3babe40beee1

Back to the Tour

Search for a Ship

to see its health and safety record

Carnival valor 36e417fa7a29f95f43d6de93fb284045d232fa9eb0977577d45d68f3c046d893

Image credit: VesselFinder

Carnival Valor

Cruise Line: Carnival »
Year Built
2004
Capacity
2,974passengers
Registered In
Panama ad5a454e40e004a70fba4265f2f4debf55cd7d6ec6f8a889ce7c71b46965462cPanama What's This Flag?

Health

Federal health inspectors from the Centers for Disease Control and Prevention inspect cruise ships twice a year, checking everything from kitchen equipment to dishwasher temperatures, and grade ships based on what they find. A score below 86 is considered failing. Cruise ships are also required to report all illness outbreaks affecting more than 3% of passengers or crew to the CDC. Inspections and outbreaks from 2010 to the present are shown below.

Health Scores & Inspections
87/100

Health Score: Mar 2015

 

Highest: 100 Lowest: 87


356

Deficiencies (found in 11 inspections).

See Details »

Illness Outbreaks

None Reported

Health Scores & Inspections: Details

Inspection on Mar 16, 2015 | Score: 87

Dining Room-Washington

During breakfast service, the light intensity was less than 220 lux at the cold buffet. After the finding, the light fixtures above the cold buffet were turned on and the light intensity was above 220 lux.

Dining Room-Washington

During breakfast service, stacks of plates on several waiter stations were stored upright and not protected.

Dining Room-Washington

During breakfast service, wicker baskets lined with linen napkins were used for bread and pastries. However, the linen napkins did not cover the baskets completely and many bread and pastries were touching the nonfood contact surfaces of the wicker baskets.

Galley-Chef's Locker

Galley utensils out of their original packaging were stored on shelves in this locker along with decorations. The deckhead and at least one bulkhead had exposed insulation.

Galley-Chef's Locker

Galley utensils out of their original packaging were stored on shelves in this locker along with decorations. The deckhead and at least one bulkhead had exposed insulation.

Galley-Hot Section

While cooking for the breakfast service, the underside of the overshelf to the left of the bain marie had condensate collected that was dripping directly in open onion and spinach containers. The containers were moved and the shelf dried.

Galley-Hot Section

While cooking for the breakfast service, the cook making eggs and omelets was sweating heavily to the point that sweat was dripping off his face to the deck. No food was seen being impacted. The area was extremely hot. The ventilation hood was working but did not seem effective.

Galley-Hot Section

While cooking for the breakfast service, the cook making eggs and omelets was sweating heavily to the point that sweat was dripping off his face to the deck. No food was seen being impacted. The area was extremely hot. The ventilation hood was working but did not seem effective.

Galley-Washington Wine Cellar

The water bath under the left cuber panel of the ice machine was soiled with a heavy accumulation of dark particles.

Galley-Bulletin Boards

A number of bulkhead-mounted bulletin boards were soiled with stains and signs of splash. All had absorbent surfaces that were difficult to clean and some were in disrepair.

Galley-Appetizer Pantry Walk-in Cooler

Water from condensation was collected under most hotel pans on the racks. This condensation was dripping on other hotel pans stored under them. All pans covered the food with plastic wrap. After the finding, all pans were dried.

Galley-Appetizer Pantry Walk-in Cooler

Water from condensation was collected under most hotel pans on the racks. This condensation was dripping on other hotel pans stored under them. All pans covered the food with plastic wrap. After the finding, all pans were dried.

Galley-Hot Section

While cooking for the breakfast service, the underside of the overshelf to the left of the bain marie had condensate collected that was dripping directly in open onion and spinach containers. The containers were moved and the shelf dried.

Galley-Lincoln Wine Cellar

The water bath under the left cuber panel of the ice machine was soiled with a heavy accumulation of dark particles.

Galley-Linen Locker

The bulkheads were soiled with an accumulation of dust. The linen was exposed and uncovered.

Galley-Linen Locker

The bulkheads were soiled with an accumulation of dust. The linen was exposed and uncovered.

Galley-Lincoln Scullery

The in-use flight-type dishwasher was leaking large amounts of used water from the last wash tank under the machine. The water was pooled on the deck all over the area.

Galley-Lincoln Scullery

The in-use flight-type dishwasher was leaking large amounts of used water from the last wash tank under the machine. The water was pooled on the deck all over the area.

Galley-Lincoln Potwash

The in-use flight-type potwasher was leaking large amounts of used water from a steam piping coupling under the machine. The water was pooled on the deck all over the area and extended up to the clean storage racks.

Galley-Lincoln Potwash

The in-use flight-type potwasher was leaking large amounts of used water from a steam piping coupling under the machine. The water was pooled on the deck all over the area and extended up to the clean storage racks.

Galley-Lincoln Potwash

The in-use flight-type potwasher was leaking large amounts of used water from a steam piping coupling under the machine. The water was pooled on the deck all over the area and extended up to the clean storage racks.

Galley-Washington Potwash

The in-use flight-type dishwasher was leaking large amounts of used water from several locations under the machine. The water was pooled on the deck all over the area.

Galley-Washington Potwash

The in-use flight-type dishwasher was leaking large amounts of used water from several locations under the machine. The water was pooled on the deck all over the area.

Galley-Washington Scullery

Soiled water was dripping in large amounts from the food waste trough of the soiled landing table. Large amounts of soiled water and food residues were landing on the deck underneath.

Galley-Washington Scullery

Soiled water was dripping in large amounts from the food waste trough of the soiled landing table. Large amounts of soiled water and food residues were landing on the deck underneath.

Galley-Washington Scullery

Soiled water was dripping in large amounts from the food waste trough of the soiled landing table. Large amounts of soiled water and food residues were landing on the deck underneath.

Galley-Washington Scullery

Condensate was dripping continuously from the canopy of the in-use flight-type dishwasher on to stacks of dirty utensils placed against the machine.

Galley-Hot Section

Water was pooled on the deck next to the in-use deep fat fryers and behind the in-use combination ovens. Staff stated that the water could have spilled out of the drains during the active hood cleaning cycle.

Galley-Soup Station

The handwashing station of the in-use soup station was blocked with a trolley. This was corrected.

Galley-Scullery

The temperature of the wash tank of the in-use flight-type dishwasher was 145°F while the data plate required a minimum of 160°F.

Galley-Scullery

The final rinse temperature of in-use flight-type dishwasher was 143-148°F when measured multiple times using different assessment methods. Upon the request of the staff, the inspector re-evaluated the dishwasher approximately 10 minutes later with the same results. The temperature of the final rinse water at the manifold was less than 180°F.

Preparation Room-Poultry

The undercounter warewasher was posted out of service. Staff stated that the machine had been out of service for a very long time.

Preparation Room-Buffet

The undercounter warewasher was posted out of service. Staff stated that the machine had been out of order since the morning hours.

Provisions-Gift Shop Store Room

The deck was soiled with debris under the food storage racks. Also, the deck under the racks had large pieces of cardboard boxes and absorbent rope. Approximately 1 hour later, staff stated that the deck was soiled due of active provisioning to this area, but at the time of the inspection, the store room was locked and no provisioning was taking place.

Room Service-Utensil Locker

Galley equipment and utensils out of their original packaging were stored in this locker. Most of the equipment and utensils were stored on galvanized metal shelves. The shelves had many difficult to clean features and had signs of corrosion. Two bulkheads had exposed insulation.

Room Service-Utensil Locker

Galley equipment and utensils out of their original packaging were stored in this locker. Most of the equipment and utensils were stored on galvanized metal shelves. The shelves had many difficult to clean features and had signs of corrosion. Two bulkheads had exposed insulation.

Room Service-Utensil Locker

Galley equipment and utensils out of their original packaging were stored in this locker. Most of the equipment and utensils were stored on galvanized metal shelves. The shelves had many difficult to clean features and had signs of corrosion. Two bulkheads had exposed insulation.

Room Service-Utensil Locker

Three water coolers were stored with pooled water inside.

Galley-Scarlet's

The previously cleaned food slicer had a build-up of food residue under the slicer's backplate next to the exit path of the food from the slicer blade.

Buffet-Port Off the Grill

The sneeze shield did not fully protect the food between the hot and cold buffet lines.

Buffet-Taste of Nations Dessert Counter

A large plate of strawberry mousse was placed outside the protection of sneeze guards. The mousse was removed.

Galley-Scullery

The in-use flight-type dishwasher and the in-use rack-type glasswasher were leaking large amounts of used water from several locations under the machines. The water was pooled on the deck all over the area.

Galley-Scullery

The in-use flight-type dishwasher and the in-use rack-type glasswasher were leaking large amounts of used water from several locations under the machines. The water was pooled on the deck all over the area.

Medical-Acute Gastroenteritis (AGE) Surveillance Logs

The exported surveillance log from the AGE software had blank spaces instead of a number if the count for that case was zero vomiting or diarrhea episodes. Medical staff was not aware to check the exported log and fill in zeros where appropriate as a short-term fix for this software issue. This short-term fix had been in place since early 2014. The inspector was shown an email from the AGE software designer indicating that a new version of the AGE software will be deployed to address this issue.

Recreational Water Facilities-Aft & Midship Pool Fountains

The aft and midship pools had decorative fountains, making them interactive RWFs, and the turnover rates were insufficient. There were closed shut-off valves but the fountains were not disabled by dismantling the piping. The fountains were not in operation during the inspection. Staff reported that they do not use these fountains and the corporate office was investigating a corrective action to address the issue. VSP has been in communication with the cruise line public health personnel and requested that the fountains be dismantled and not to just turn the fountains off. This item was noted on the previous inspection report.

Potable Water-Hi Fog Water Line

The potable water line before the reduced pressure backflow preventer supplying the hi fog system was not striped blue or blue/green/blue.

Recreational Water Facilities-Slide Pool & Children's Pool

The combined pool/slide/children's pool had sufficient halogenation levels but an insufficient turnover rate for the slide pool. The children's pool had a turnover rate of 30 minutes but the slide pool had a turnover rate of 2.5 hours. A variance request was pending for this combined RWF. This was noted in the previous inspection report.

Dining Room-Washington

During breakfast service, wicker baskets lined with linen napkins were used for serving bread and pastries. However, the linen napkins did not cover the baskets completely and many breads and pastries were touching the nonfood contact surfaces of the wicker baskets.

Inspection on Dec 14, 2014 | Score: 97

Galley-Deck 3 - Large Pot Wash Conveyor.

A pan exiting the machine was full of dirty rinse water.

Galley-Deck 9 - Lido Galley Glass Washer

Approximately 6 plastic glasses were found in the wash water return drain. This caused a build of debris in this area potentially which could redeposit on the glassware.

Galley-Deck 9 - Lido Buffet Galley

Two spray nozzles were clogged on the final rinse cycle of the glass washer. The machine was stopped and repaired.

Galley-Deck 9 - Ice Machine Central Galley

During the opening of the ice machine for inspection, the food splash area of the outside panel was placed against the top of the ice machine. This allowed a food splash surface to contact a potentially dirty area.

Bar-Deck 9 - Pizza Bar Aft Lido

Three fruit flies were noted in this area. Additional fruit flies were found under the counter-mounted refrigerator.

Bar-Deck 9 - Pizza Bar Aft Lido

The area under a counter-mounter refrigerator was heavily soiled, probably contributing to the fruit fly problem noted above.

Buffet-Deck 0 - Serving Line

One house fly was observed at the hand washing sink.

Galley-Deck 3 - Large Pot Wash Conveyor.

The dirty water from the pan noted above was dumped from this pan and placed and the soiled pan was placed with clean pans. This was pointed out to the washer, who then removed all of the contaminated pans to be washed again and was counseled by staff.

Bar-Deck 9 - Lido Bar

One dead fruit fly was found inside a bottle of grenadine. The bottle was discarded.

Potable Water-Disinfection Records

Seven disinfection procedures in August, one in September, and one in October were documented for various repairs on the potable water system. The systems were disinfected with an alternative method of 200 ppm of chlorine for 2 hours. The chlorine residual concentrations in the repaired pipe at the end of the disinfection procedures were not recorded before putting them back into service.

Pantry-Captain's Pantry

A power extension cord attached to the espresso machine was connected to the bulkhead in front of the ice dispenser and went across the counter under the dispenser. The power cord was resting on the counter making cleaning difficult.

Pantry-Captain's Pantry

The team member was cleaning the countertop of the pantry with the lights off.

Pantry-Captain's Pantry

The top panel in food splash zone of the espresso machine was heavily corroded, making cleaning difficult.

Pantry-Captain's Pantry

A small milk container in the undercounter refrigerator had no 7-day discard label. It was unclear when the container was open and if the milk was going to be consumed within 24 hours.

Pantry-Captain's Pantry

The light intensity was less than 110 lux between the ice dispenser and the espresso machine.

Other-ECR Changing Room

The top panel of the splash zone of the espresso machine was heavily corroded, making cleaning difficult.

Potable Water-Tank Disinfection Procedures

Potable water tank 1 Starboard was inspected on 26 November 2014. Records indicated that the tank was drained, opened, found in good condition, and photographed. However, there were no disinfection procedures performed. Staff stated that they checked the tank without entering to it, but there was nothing on the records documenting that this was in fact what happened.

Recreational Water Facilities-Aft & Main Pool Fountains

Each of these two pools had a decorative fountain in the pool beach area that overflowed into the pools. The water for the fountains came from the pools. There were sprays in the fountains and a waterfall effect on each fountain that went into the pools. A facility with sprays and waterfalls meets the definition of an interactive recreational water facility (RWF). The pools comply with the turnover rates for pools but not for interactive RWFs. This RWF set-up is currently under VSP evaluation for this and other ships of the fleet.

Recreational Water Facilities-Slide Pool & Children Pool

These RWFs had a combined system. The water is chlorinated correctly as an interactive RWF, but the turnover rate was 2 hours 30 minutes. This combined system should meet the most restrictive turnover rate which is 30 minutes as required for the children facility. A variance request is currently under VSP evaluation.

Integrated Pest Management-Mooring Lines

Previous inspection conducted in July found some mooring lines with no rat guards and some rat guards installed incorrectly. Current inspection found improvements to the previous findings, but one rat guard was resting on the pier and two were very close to the hull of the ship.

Provisions-Vegetable Room

In front of the vegetable provision room, a food employee had a trolley food of lettuce. One lettuce leaf fell to the provision corridor deck and he picked it up and put it back on the trolley, without hesitation. The trolley full of lettuce was being taken by the food employee to the galleys. The lettuce was discarded.

Provisions-Vegetable Room

From the actions noted above, the food employee had not been adequately trained in food safety procedures.

Inspection on Jul 13, 2014 | Score: 98

Other-Pizza Pirate

Inside the pantry, one live fly was on the preparation counter near the time control plans. No food was on this counter, but the area was in operation.

Galley-

The light intensity was less than 110 lux behind and to the left of the ice/water dispensing machine.

Galley-

Two house flies were around the pan of unpeeled bananas and two portable soup kettles. The area was in operation during the inspection, however the soup kettles were not in use.

Galley-Potwash Area

The temperature of the three-compartment sink sanitizing compartment measured 205°F. The temperature gauge read 190°F.

Galley-Potwash Area

Food remnants were found in the handwash sink near the potwash machine.

Galley-Potwash Soiled Area

A broom, squeegee, and dust pan were stored behind some red food waste bins.

Buffet-Crew Mess - Beverage Station

The light intensity was less than 110 lux between the hot chocolate machine and the coffee machine.

Buffet-Crew Mess - Soiled Drop-Off Area

A broom was stored in this area. The broom was immediately discarded because the bristles were in poor condition.

Dining Room-Lincoln Dining Room

At the lower forward port pantry, the light intensity was less than 110 lux to the left of the regular coffee machine and between the two coffee machines. At the lower aft starboard pantry, the light intensity was less than 110 lux behind the juice machine.

Dining Room-Lincoln Dining Room

At the lower aft starboard pantry, the inside of the water dispensing port of the juice machine was soiled with more than one day's accumulation of residue. Staff stated the juice machine was last used for dinner the previous night.

Dining Room-Lincoln Dining Room

At the lower aft starboard pantry, the white plastic splash panel of the juice machine was soiled with more than one day's accumulation of residue. Specifically, residue had built up on the far left side of the splash panel and along the front where the two pieces of white plastic joined. Staff stated the juice machine was last used for dinner the previous night.

Dining Room-Lincoln Dining Room

In the upper forward starboard pantry, the light intensity was less than 110 lux between and behind the beverage equipment.

Galley-Center Galley

The bottom of technical compartment for upright refrigerator 4011C was soiled.

Galley-Dishwash Area

The inside edge of the second wash compartment door was heavily soiled with old food residue. The machine was in operation during the inspection.

Galley-Potwash Area

The temperature of the three-compartment sink sanitizing compartment measured 182°F. The temperature gauge read 170°F. Staff showed the inspector a work order that had been placed earlier the day of the inspection.

Other-Pizza Pirate

The door from the pizza service area to the pantry was fully open. The service area was on an open deck. Freshly made pizzas were inside the pantry on the conveyor oven, which was located just inside the pantry door. Pizza toppings and other clean equipment were also inside the pantry. One live fly was on the preparation counter near the time control plans. No food was on this counter. Staff stated the pantry door needed to remain open to allow for the heavy traffic between the pantry and service area. It was discussed to install an air curtain or a plastic curtain (similar to the walk-in refrigerators) at the door to minimize flies entering the pantry.

Galley-Center Galley

The 12 July cooling log for beef top round was not completed. The log indicated the food item had a temperature of 142°F prior to placing in the blast chiller at 9:30pm, but there were no additional temperatures documented.

Galley-Potwash Machine

The wash temperature of the hood-type potwash machine was 144-145°F at the utensil surface as measured by the inspector and crew member during two trials of the wash cycle. The wash tank measured 144°F near the top of the tank and 142°F deeper inside the tank as measured by the inspector and crew member. The wash temperature gauge read 160°F. The engineer stated this temperature was taken from the tank. The manufacturer's data plate indicated 150°F minimum tank temperature. The engineer informed the inspector the insulation around the wash tank had become loose.

Galley-Dishwash Machine

The third from the left upper final rinse spray nozzle created a thin stream of water. The spray arm was removed and all nozzles were power sprayed with water, which corrected the issue.

Bar-Pool Bar (Starboard)

The container of sanitizing solution measured less than 50 ppm chlorine. The solution was immediately remade.

Galley-Potwash Machine

The wash temperature of the hood-type potwash machine was 142-144°F inside the tank as measured by the inspector and crew member. The wash temperature gauge read 160°F.

Potable Water-Far Point Records

On 28 April, the far point analyzer chart record ended at 15:30 with the remainder of the day blank without notations. Crew thought it was a normal 'watch change' which seemed to be valid from the analyzer calibration times written on the adjacent day's charts.

Pantry-8 - Starboard/Forward Ice Pantry

Black sediment was in both the left and right water recirculation baths of the ice makers.

Ventilation-Deck 7

The drain for air conditioning unit 5.7.02 was partially blocked. Biofilm had built up in both the drain pan and where the drainage water had backed up into the evaporator coil housing. The plumbers immediately arrived to clean the blockage.

Integrated Pest Management-Mooring Lines

The bow lines did not have rat guards installed. The next set of lines from the ship to the pier had a rat guard that only protected the top of the line and did not block entry along the bottom of the line.

Inspection on Mar 02, 2014 | Score: 91

Medical-Crew Member Reporting

An Assistant Cook had an onset of acute gastroenteritis (AGE) symptoms on 25 February at 01:00, but did not report to the medical center until 09:20. According to his Fun Time work record, he worked from 07:35 - 08:58.A Third Officer had an onset of AGE symptoms on 9 February at 20:45, but did not report to the medical center until 10 February at 09:45. According to his Fun Time work record, he worked on 9 February from 20:05 to 10 February at 00:10 am, and on 10 February at 07:58 to 09:45.A similar violation was written during the July 2013 inspection in which a food worker reported late to the medical center and worked while symptomatic.

Recreational Water Facilities-Slide, Forward Pool, Kid's Pool

The slide, forward pool, and kid's pool were one combined facility. The turnover rate for this facility was 2 hours, 30 minutes. This was written on the last inspection. The ship, corporate office, and VSP have been in communication to determine ways to increase the turnover rate. Also, it was unclear if the kid's pool should be classified as a kid's pool or a wading pool.

Buffet-Lido Starboard Locker

A previously cleaned lemon cutter was stored up against eight pots of fake grass that were used for decoration.

Buffet-Lido Port Fruit Station

Two plates were not covered or inverted on the counter at the entrance to the self-service line.

Galley-Rosie's

There was an open pipe penetration at the back bulkhead of the technical compartment where there used to be a coffee machine.

Galley-Potwash Machine

The gauge for the wash compartment indicated 170 °F throughout three full cycles.

Galley-Warewashing

Seven stacks of large clean plates, one trolley with four stacks of small clean plates, and six containers of clean silverware were stored with the food contact surfaces upright and not covered or inverted. According to staff, these items were going to be checked again before they were put in final storage, but there was no one checking the items during the inspection. After several minutes, a worker arrived to the area and had to be given instruction on how to check the plates.

Galley-Warewashing

The upper left side final rinse sanitizing spray nozzles of the in-use conveyor warewash machine had an ineffective spray pattern. The machine was shut down for repair.

Food Service General-Glasswash Exhaust Hoods

The inside of the exhaust air ducts on top of the glasswash machines were soiled with a heavy brown residue. This was observed in the lido galley, room service, main galley, and crew galley. The inside of the exhaust air duct of the glasswash machine in the lido galley was also soiled with a green slime mold. The top component of the exhaust air duct attached to the deckhead was also soiled with a heavy brown residue and was heavily corroded. All of these glasswash machines were either in-use or had been cleaned before the inspection.

Galley-Warewashing

The inside of the exhaust hood frame on top of the in-use glasswash machine and above was soiled with a heavy brown residue and a green slime mold. The top components of the exhaust hood frames attached to the deckhead on most of the glasswash machines in the food areas were soiled with a heavy brown residue and was heavily corroded. According to staff responsible for these area, they only cleaned the parts of the exhaust hood they could reach and that these components were not part of their maintenance plan.

Galley-Warewashing

There was excess condensation around the exhaust hood of the in-use glasswash machine. Condensation was dripping back onto the machine.

Galley-Warewashing

There was excess condensation around the exterior exhaust hood and on the deckhead above the in-use glasswash machine. No clean items were impacted.

Galley-Steakhouse

Inside walk-in cooler #54, there was a continuous stream of water pouring from the fire alarm onto the deck below. No food items were impacted.

Dining Room-Lincoln Pantry Starboard

The light intensity was less than 220 lux at the juice machines, ice dispensers, and handwash station.

Dining Room-Port Forward Pantry Lincoln

The light intensity was less than 220 lux at the juice dispenser and the adjacent counter. Also, the light intensity could not be raised to 220 lux at the waiter station.

Dining Room-Lincoln and Washington

The light intensity could not be raised to 220 lux at some of the circular and square waiter stations in the Lincoln dining room. Also, the light intensity could not be raised to 220 lux at the circular and square waiter stations on the aft side of the Washington dining room. This was written on the previous two inspections and there was no lighting plan indicating how these areas were going to be corrected or any type of time frame for correction.

Buffet-Coffee Machine

Workers were seen leaning up against the coffee machine, including the milk compartment, that was near the front of the buffet line while waiting in line for the lunch service.

Buffet-Woker Area

A nonfood worker was seen going from the waiting line to the worker side of the buffet area to wash their hands at the handwashing sink. The crew member then went back to the buffet line.

Buffet-Crew Mess Handwashing Station

There was no handwashing station available for crew members upon entering the crew mess or near the buffet line.

Provisions-Deck Zero

There were 11 stacks with at least 10 bins in each stack of previously cleaned gray plastic bins used for food transportation from the provisions area to all the other food areas. The deckhead above all of the bins was soiled with a heavy dust residue and the deckhead had open slots with exposed ventilation ducts and electrical cabling. Also, a few of the bins on top of the stacks were not covered or inverted.

Provisions-Deck Zero

A worker was seen rolling a trolley with two previously cleaned white plastic bins with the top bin not covered or inverted.

Buffet-Lido Starboard Forward Beverage Station

A worker was seen pushing a trolley of clean cups to fill the beverage station and the cups were not covered or inverted.

Provisions-Deck Zero

There was no coving at the bulkhead/deck juncture where 11 stacks with at least 10 bins in each stack of previously cleaned gray plastic bins were stored and would be used for food transportation from the provisions area to all the other food areas. Also, the deckhead above all of these bins was heavily soiled with a thick layer of dust and the deckhead was not closed.

Inspection on Jul 28, 2013 | Score: 94

Medical-Crew Reporting

During the voyage from July 21-28, 2013, a food worker had an onset of symptoms at 0500 on July 22, 2013, but did not report to the medical center until 1455. According to their work record, this individual worked from 1401 until 1522. According to the staff, this individual went to the medical center from their work station and then did not clock out until after they were seen by medical staff.

Medical-Acute Gastronenteritis (AGE) Surveillance Log

The AGE surveillance log indicated a passenger had two loose stools and stomach cramps on July 6, 2013, but was recorded as non-reportable. There was no documentation in the underlying illness column or in their medical record. Staff stated the symptoms for this individual were above normal.

Potable Water-Incubator

A food thermometer that was not designed for measuring ambient temperatures was used to record the temperature of the incubator. The incubator was used to test microbiological samples for the potable water system. An appropriate thermometer was installed during the inspection.

Potable Water-Hose Lockers

The signs for the hose lockers for the forward starboard bunker station near the housekeeping station and for the port and starboard forward bunker stations did not read ''POTABLE WATER HOSE AND FITTING STORAGE'. Also, the potable water hose lockers for the port and starboard forward bunker stations were less than 18 inches from the deck.

Recreational Water Facilities-Kid's and Forward Pool

There was only one chart recorder and analyzer installed for this combined system of the kid's pool and forward pool. There was a sample line installed directly from the forward swimming pool. A sample line was installed directly from the kid's pool, but was not connected yet. Documentation shown to the inspector indicated a chart recorder and analyzer had been ordered for the kid's pool. Also, the turnover rate for this combined facility was 2.5 hours.

Pantry-Captain's

There was a slotted fastener in the dispensing unit of the coffee machine.

Pantry-Forward Starboard Deck 7

There was a soiled large water bottle stored in the middle of a clean rack of glasses on the clean counter. The bottle was removed and the glasses were cleaned and sanitized.

Galley-Dishwash

The in-use flight-type dish and glasswash machines had no curtains installed after the wash sprays and after the final rinse. The staff explained that the curtains were sent to be washed but the crew continued running dishes and glasses through the machines.

Galley-Pizzeria

The light intensity of half of the handwashing sink on the front counter was less than 220 lux.

Other-Utensil Locker

The light intensity inside the utensil locker next to the breakfast grill was less than 110 lux. The staff explained that the deckhead light fixture could only be turned on from the bridge.

Other-Scarlett Steakhouse

The light intensity over the entire countertop of the waiter station could not be raised to 220 lux for cleaning operations.

Room Service-

There were slotted fasteners in the food splash zone of the coffee machine. This was corrected during the inspection.

Dining Room-Lincoln & Washington

The light intensity over all waiter stations could not be raised to 220 lux for cleaning operations. Progress was noted since the last inspection. Staff stated the job should be finished during the next three weeks.

Galley-Pastry

There were missing tiles and recessed and missing grout inside the walk-in cooler and freezer. This was corrected during the inspection.

Galley-Pastry

The dough sheeter belt had multiple food stains. The crew began to remove the belt during the inspection.

Galley-Port Dishwash

Plates coming out from the flight-type dishwash machine were put in a plate trolley that was soiled with dark materials and colored water where the plates rested. The staff instructed the crew to clean the trolley.

Galley-Port Dishwash

There was a continuous drip from the deckhead in the clean side of the glasswash machine. The machine was turned on but not in-use at the time. No clean utensils appeared to be impacted. The staff stated that a pipe was leaking above the deckhead and it was corrected during the inspection.

Galley-Port Dishwash

The in-use flight-type dishwash machine had a final sanitizing rinse temperature measured at the dish surface of 145°F. This temperature was measured several times with different thermometers and different methods. This was corrected during the inspection.

Galley-Port Dishwash

The in-use flight-type dishwash machine had a final sanitizing rinse temperature measured at the dish surface of 145°F. The machine's temperature gauge for the final sanitizing rinse measured a temperature of 190°F. This was corrected during the inspection.

Buffet-Crew Mess

The handle of the serving utensil for a tray of cakes was touching two cakes. This was corrected during the inspection.

Other-F&B Locker by Crew Mess

A total of 90 to 100 baking sheet trays were stored as clean but still soiled with food residues. Later during the inspection, the staff explained to the VSP inspector that the crew disposed of most the trays, keeping only the newest ones which were sent to be cleaned and sanitized before storage. There were at least 3 large pebble bowls that were also stored as clean but still soiled with food residues.

Buffet-Staff and Petty Officer Messes

There were slotted fasteners in the food splash zones of the 2 coffee machines located at the beverage stations. This was corrected during the inspection.

Other-Food Locker FSD 0.053 by Officers Mess

The deck was soiled under the shelves.

Other-Food Locker FSD 0.053 by Officers Mess

Some of the pans stored in this locker had water inside and were not in a self-draining position.

Other-Food Locker FSD 0.053 by Officers Mess

Numerous pots, pans, and chaffing dishes were stored as clean but still soiled with food residues. The staff instructed the crew members to take everything out of the locker to be rewashed and the locker to be cleaned. The crew started to perform this cleaning operation during the inspection.

Bar-Port and Starboard Pool Bars

It was unclear if the light intensity at the handwashing sinks could be sustained at 110 lux at all times during the operations. The inspection took place during the day, but the bars close after midnight.

Bar-Night Club

The time control plan for the 'GPD' Party was not located at the outlet where time control was used. The plan was kept only in the main galley where the canapés were produced.

Inspection on Oct 13, 2012 | Score: 99

Food Service General-Time Control Plans

The time control plans in most of the food areas showed the food stored on temperature, placed on time, and then placed back on temperature. It was determined that this does not occur during operation and no foods were impacted.

Galley-Pizzeria

The time control plan stated that the operation was open for 24 hours and that if the food was on time for more than 4 hours it needed to be labeled with the discard time. Also, a neutral cabinet was labeled time control, but according to the staff, the cabinet was only used as a display case.

Galley-Central Galley

The backflow prevention device on the upper left combination oven was leaking.

Galley-Bakery

There was peeling, excessive sealant on the bulkhead around the flange on the water line behind the far right oven.

Galley-Bakery Freezer 37

There was an open pipe penetration in the deck from the drain line for the evaporative cooler. Also, there was missing and recessed grouting in several areas.

Galley-Chef's Office

There was excess gray sediment in the left water bath compartment of the ice machine next to the chef's office.

Galley-Center Galley

There were many broken deck tiles around the scuppers and in several areas throughout this galley.

Galley-Pastry

There was recessed deck tile grout in many areas near the dough sheeter belt.

Galley-Starboard Lincoln Warewashing

There were 18 trolleys of clean plates with 4 stacks of plates on each trolley that were not covered or inverted during storage. According to the staff, the plates were in a pre-check area and all of the plates would be washed. The inspector was later notified that the plates used for cold food would only be washed if they were dirty. It was not clear if all plates would be re-washed.

Galley-Warewashing Clean Storage

There were several trays and racks of clean plates where the top plates were not inverted or covered during storage. According to the staff, the plates were in a pre-check area and all of the plates would be washed. The inspector was later notified that the plates used for cold food would only be washed if they were dirty. It was not clear if all plates would be re-washed.

Dining Room-Lincoln

The light intensity was less than 220 lux in front of the waiter self-service buffets in the center of the dining room. Also, all of the clean waiter stations in the starboard forward area had a light intensity that could not be raised to 220 lux for cleaning operations.

Galley-Men's Toilet Room

The toilet room door was not self-closing. This toilet room was used by food employees.

Buffet-Lido Hot Breakfast Line

The serving utensil for the container of pancakes was in the container.

Buffet-Lido Embarkation Lunch

The set-up time for the embarkation lunch was 10:45 a.m. on the time control plan. According to the chef, the set-up time was noon.

Dining Room-Washington

The light intensity for all of the clean waiter stations could not be raised to 220 lux for cleaning operations.

Buffet-Omelet Station

The two handwashing sinks on the worker side of the counter did not provide water at a temperature of at least 100°F.

Food Service General-Glasswash Machines

The conveyor speed indicated on the data plates for all of the glasswash rack conveyor machines was in racks per hour.

Buffet-Port Forward

The set-up time for the midnight snack was missing on the time control plan.

Buffet-Port Forward

There was recessed deck grout against the bulkhead and around the scuppers.

Galley-Deli Panry

The cloth around the steam pipe for the left bain marie was fraying in several areas.

Galley-Deli Panry

The steam pipe for the left bain marie was leaking.

Galley-Port Center

There was a coffee machine behind the beverage area that had not been used in two months and staff stated it was not necessary to the operation.

Galley-Warewashing

The deck tap under the handwashing sink in between the potwash and the warewash machines was leaking.

Galley-Extension Pantry

There was a seam on the back plates of the deli slicers.

Galley-Starboard forward

The concentration of the chlorine solution in the sanitizing bucket was less than 50 ppm.

Galley-Buffet Pantry

There was a seam on the back plate of the deli slicer.

Galley-Center Galley

The light intensity was less than 110 lux behind the deck-mounted ovens.

Galley-Ice Machines

The light intensity was less than 110 lux behind and around the ice machines.

Galley-Bakery

The light intensity was less than 110 lux to the left of the deck-mounted oven.

Room Service-Ice machine

There was excess gray sediment in the left water bath compartment.

Room Service-Time Control Plan

The operation was open 24 hours, but the time control plan indicated that the food should only be labeled if the food was out for more than 4 hours.

Dining Room-Steakhouse

The deck in front of the clean waiter station was soiled with brown stains and large pepper corns. This area was not in operation at the time of the inspection.

Dining Room-Washington

There were two large live flies in the dining area. This area was not in use during the inspection.

Pantry-Deck 1 Starboard 1.08

Water was leaking from the top compartment of the ice machine, running down the outside, and pooling on the deck.

Medical-Staff Toilet Room

There was no handwashing sink in the toilet room. The bed pan washing sink was used as the handwashing sink. There was also no hot water supplied to this sink.

Galley-Dishwash

A wet wiping cloth was draped on the side of the handwashing sink. The cloth was removed.

Galley-Dishwash

A wet wiping cloth was draped on the side of the handwashing sink and there was no sanitizing bucket in this area.

Galley-Hot Galley

There was condensate on the top, back of the exhaust hood above the pasta boiler. The boiler was turned down.

Galley-Hot Galley

There was condensate from excessive steam on the underside of the shelf above the left side of the steam table. No food was impacted and the steam was turned down.

Galley-Hot Galley

The deck tile grout behind steam kettle EO-25 was separating at the juncture with the stainless steel deck, creating a gap.

Galley-

The blast chiller had been out of order for almost one month. Spare parts had been ordered and foods were being cooled in the freezer.

Buffet-Crew Mess

The light intensity in front of the beverage and salad stations was less than 220 lux.

Buffet-Staff Mess

The light intensity in front of the salad station was less than 220 lux.

Buffet-All Messes

There were no time control labels on the refrigerator compartments for the espresso machines in the crew, staff, and officer messes. These units were listed on the time control plan and the milk inside the compartments was labeled with discard times. Time control labels were placed on the compartments.

Bar-Java Cafe

The light intensities behind the two counter-mounted espresso machines were less than 110 lux.

Bar-Lobby

During operation, the light intensity at the handwashing station was less than 110 lux. The undercounter lights were turned on and the light intensity was above 110 lux.

Buffet-Lido Forward Beverage Counter

The light intensity was less than 110 lux behind the counter-mounted coffee machine.

Inspection on Feb 27, 2012 | Score: 95

Recreational Water Facilities-Swimming Pool Antientrapment Drain Covers

The antientrapment drain covers for the swimming pools were not in compliance with the 2011 VSP Operations Manual requirements.

Potable Water-Bunkering Records

Bunkering records indicated a pH value greater than 8.0 throughout the entire bunkering process on 13 January 2012 from 0800 to 1520.

Potable Water-Distillate Water Lines

The distillate water lines directed to the potable water system were not painted or striped in accordance with ISO 14726 (blue/gray/blue). These lines were striped blue only.

Recreational Water Facilities-Safety Signage

The RWF safety signage for the pools and whirlpools are not in compliance with the 2011 VSP Operations Manual.

Recreational Water Facilities-Halogen and pH Analyzer Probe Locations

The sample line locations for free halogen residual and pH probes for all recreational water facilities were located after the compensation tank.

Recreational Water Facilities-Whirlpool Shock Chlorination

The level of free chlorine was not being recorded at the beginning and end of shock chlorination.

Recreational Water Facilities-Whirlpool Bromine Residuals

Two open whirlpools had bromine residuals greater than the maximum requirement of 10 ppm. The Starboard Midship Whirlpool had bromine residuals of 16.47 ppm and 18.37 ppm when tested with the inspector's electronic test kit. The Starboard Aft Whirlpool had bromine residuals of 19.23 ppm and 19.46 ppm when tested with the inspector's electronic test kit. The crew's test kit measured similar readings. Both whirlpools were immediately closed and netted.

Recreational Water Facilities-Test Kit

A test kit for testing the water quality parameters of total alkalinity and total halogen was not available onboard.

Recreational Water Facilities-Aft Pump Room

The analyzer-chart recorder for the Starboard Aft Whirlpool was out of calibration. The analyzer was displaying a bromine residual of 6.22 ppm and the reading on the inspector's electronic test kit was 22.10 ppm when a manual comparison test was conducted. The crew member's test kit yielded the same residual.

Housekeeping-Public Toilet Facilities

There were no signs or pictograms in the public toilet facilities advising users to wash their hands.

Ventilation-HVAC Cleaning

Technical water is currently being used to clean the HVAC system.

Medical-Acute Gastrointestinal Surveillance (AGE) Log

The AGE log could not be put into a spreadsheet with the required information in the exact order as specified in Annex 13.2.2 of the 2011 VSP Operations Manual.

Dining Room-Washington Dining Room Coffee Stations

The artificial light levels behind the counter mounted equipment on the port and starboard coffee stations were below the minimum 110 lux (10 foot candles).

Galley-Washington Galley - Pastry

The belt on the right side of the dough sheeter was ripped open in two places. The damaged belt was replaced during the inspection.

Galley-Washington Galley - Pastry

The steel disc profile was detached from the bulkhead behind the ice cream machine where the chilled water lines penetrate. This resulted in a difficult to clean gap at this penetration.

Galley-Washington Galley - Pastry

The two chilled water lines attached from the bulkhead to the ice cream machine were not uniquely identified as chilled water.

Galley-Washington Galley - Pastry

One live fruit fly was observed crawling into a vent opening in the back exterior panel of the ice cream machine. Staff came and disassembled the rear panel of the machine during the inspection.

Galley-Washington Galley - Aft Dishwash

There was no water spray from any of the upper or lower rinse arm nozzles inside the in-use flight-type conveyor dishwash machine. Staff worked on the machine and repaired it during the inspection.

Galley-Washington Galley - Aft Dishwash

The conveyor glasswash machine was in disrepair for the last two days.

Galley-Washington Galley - Pot Wash

The flight-type conveyor pot wash machine was in disrepair and not functioning today. Staff worked to repair the machine throughout the day. There was a large amount of soiled equipment staged throughout this area from breakfast service, and staff were manually washing those items. This same violation was noted in the 6 November 2011 VSP inspection.

Galley-Washington Galley - Beside Chef's Office

There was a difficult to clean gap present around the plastic ice chute where it penetrated the upper interior panel of the ice bin for the crushed ice machine. Staff repaired by installing a gasket to close the gap during the inspection.

Galley-Crew Galley - Dishwash

The crew galley glasswash machine was in disrepair today.

Galley-Crew Galley - Pot Wash

The hot water sanitizing sink mounted thermometer registered a temperature of 179-180°F, but a manual test of the water using three separate thermometers verified the temperature to be 187-189 °F. This observation was also made in the VSP inspection of 6 November 2011.

Buffet-Staff Mess

One live fruit fly was observed in the undercounter technical compartment of the ice/water dispenser.

Buffet-Crew Mess

The artificial light level behind and around the counter-mounted beverage equipment was below the minimum 110 lux.

Buffet-Crew Mess

Three live fruit flies were observed on the deckhead above the beverage station.

Buffet-Officers Mess

The artificial light level beside the coffee machine was below the minimum 110 lux.

Preparation Room-Provisions - Poultry Preparation

The undercounter dishwash machine was out of order for over a month according to staff.

Galley-Steakhouse Galley - Hot Galley

The artificial light level behind the large combination oven was below the minimum 110 lux.

Bar-Steakhouse Bar

Several of the light bulbs within the deckhead-mounted chandeliers were not shatter-resistant bulbs. Staff replaced the bulbs during the inspection. Additionally, the artificial light level behind the counter model espresso/cappuccino machine was below the minimum 110 lux.

Buffet-Lido Forward Beverage Station

The artificial light level behind and around the counter model beverage equipment was below the minimum 110 lux.

Galley-Deli Pantry

The cloth type steam pipe insulation was ripped and loose in the bain marie undercounter technical compartment.

Galley-Lido Dishwash

More than 30 of the black serving trays were damaged to the point that the exterior was broken away, exposing a difficult to clean metal under layer.

Galley-Lido Dishwash

The dishwash area was very hot and humid, especially on the soiled end of the operation. Steam was observed rolling out of the entry of the flight-type conveyor dishwasher. Condensate was present on the hood above the entry to the machine and on adjacent bulkheads, and the crew working there were perspiring heavily. Upon testing of the machine, the pre-wash tank was operating at 146 °F and the wash tank was measured at 182 °F.

Buffet-Lido Port Side Grill

For breakfast, lunch, and dinner, animal derived foods such as eggs, meat, and fish are cooked to order at this outlet, but there was no consumer advisory posted to advise of the risks associated with such foods. Staff placed a sign at this outlet during the inspection.

Buffet-Lido Port Side Grill

A large pot of hot oatmeal was presented on the passenger buffet line for self-service, but there was no sneeze shield installed for this operation and the lid was not self-closing.

Dining Room-Washington Dining Room Coffee Stations

The artificial light level behind the counter mounted equipment on the port and starboard coffee stations was below the minimum 110 lux (10 foot candles).

Galley-Washington Galley - Pastry

The belt on the right side of the dough sheeter was ripped open in two places. The damaged belt was replaced during the inspection.

Galley-Washington Galley - Pastry

The steel disc profile was detached from the bulkhead behind the ice cream machine where the chilled water lines penetrate. What remained was a difficult to clean gap at this penetration.

Galley-Washington Galley - Pastry

The two chilled water lines attached from the bulkhead to the ice cream machine were not uniquely identified as chilled water.

Galley-Washington Galley - Pastry

One live fruit fly was observed crawling into a vent opening in the back exterior panel of the ice cream machine. Staff came and disassembled the rear panel of the machine during the inspection.

Galley-Washington Galley - Aft Dishwash

There was no water spray from any of the upper or lower rinse arm nozlles inside the in-use flight-type conveyor dishwash machine. Staff worked on the machine and repaired it during the inspection.

Galley-Washington Galley - Aft Dishwash

The conveyor glasswash machine was in disrepair for the last two days.

Galley-Washington Galley - Pot Wash

The flight-type conveyor pot wash machine was in disrepair and not functioning today. Staff worked to repair the machine throughout the day. There was a large amount of soiled equipment staged throughout this area from breakfast service, and staff were manually washing those items. This same violation was noted in the 6 November 2011 VSP inspection.

Galley-Washington Galley - Beside Chef's Office

There was a difficult to clean gap present around the plastic ice chute where it penetrated the upper interior panel of the ice bin for the crushed ice machine. Staff repaired by installing a gasket to close the gap during the inspection.

Galley-Crew Galley - Dishwash

The crew galley glasswash machine was in disrepair today.

Galley-Crew Galley - Pot Wash

The hot water sanitizing sink mounted thermometer registered a temperature of 179-180°F, but a manual test of the water using three separate thermometers verified the temperature to be 187-189 °F. This observation was also made in the VSP inspection of 6 November 2011.

Buffet-Staff Mess

One live fruit fly was observed in the undercounter technical compartment of the ic/water dispenser.

Buffet-Crew Mess

The artificial light level behind and around the counter-mounted beverage equipment was below the minimum 110 lux.

Buffet-Crew Mess

Three live fruit flies were observed on the deckhead above the beverage station.

Buffet-Officers Mess

The artificial light level beside the coffee machine was below the minimum 110 lux.

Preparation Room-Provisions - Poultry Preparation

The undercounter dishwash machine was out of order for over a month according to staff.

Galley-Steakhouse Galley - Hot Galley

The artificial light level behind the large combination oven was below the minimum 110 lux.

Bar-Steakhouse Bar

Several of the light bulbs within the deckhead-mounted chandeliers were not shatter-resistant bulbs. Staff replaced the bulbs during the inspection. Additionally, the artificial light level behind the counter model espresso/cappuccino machine was below the minimum 110 lux.

Buffet-Lido Forward Beverage Station

The artificial light level behind and around the counter model beverage equipment was below the minimum 110 lux.

Galley-Deli Pantry

The cloth type steam pipe insulation was ripped and loose in the bain marie undercounter technical compartment.

Galley-Lido Dishwash

More than 30 of the black serving trays were damaged to the point that the exterior was broken away, exposing a difficult to clean metal underlayer.

Galley-Lido Dishwash

The dishwash area was very hot and humid, especially on the soiled end of the operation. Steam was observed rolling out of the entry of the flight-type conveyor dishwasher. Condensate was present on the hood above the entry to the machine and on adjacent bulkheads, and the crew working there were perspiring heavily. Upon testing of the machine the pre-wash tank was operating at 146 °F and the wash tank was measured at 182 °F.

Buffet-Lido Port Side Grill

For breakfast, lunch and dinner animal derived foods such as eggs, meat and fish are cooked to order at this outlet, but there was no consumer advisory posted to advise of the risks associated with such foods. Staff placed a sign at this outlet during the inspection.

Buffet-Lido Port Side Grill

A large pot of hot oatmeal was presented on the passenger buffet line for self-service, but there was no sneeze shield installed for this operation and the lid was not self-closing.

Inspection on Nov 06, 2011 | Score: 98

Buffet-Mongolian Omelet Station

There was no consumer advisory posted at the omelet station where eggs were cooked to order.

Buffet-Lido Center

The time control plan for this area was posted inside the pantry and not at the actual outlet where time control is used.

Buffet-Lido Deli

A live house fly was observed above the deli counter upon entering. The area was not in use at the time of inspection.

Buffet-Lido Deli

Two baine maries and the cold top counter were identified in the public health time control plan but were not physically labeled.

Buffet-Grand Buffet

A live house fly was observed on an in use serving utensil on the buffet line. The utensil was removed to be cleaned and sanitized.

Buffet-Grand Buffet Port Beverage Station

There was an accumulation of brown sticky coffee residue behind and above the dispensing nozzle of both WMF coffee machines.

Buffet-Lido Coffee Shop

The public health time control plan for this outlet listed set-up times but did not list discard times for the dairy products. This was corrected.

Galley-Potwash

The water in the sanitizing compartment of the three-compartment sink measured 190°F using the inspector's thermometer. The mounted temperature gauge indicated the water was 178°F.

Galley-Potwash

The conveyor potwash machine had been out of service since the morning and two crew members were manually washing, rinsing, and sanitizing the pots and pans. There was an excessive amount of soiled pots and pans stacked on deckstands surrounding the area. A technician arrived to repair the machine.

Dining Room-Washington and Lincoln

The menus for these areas did not have asterisks at the animal-derived foods that could be served raw or undercooked and a footnote stating: ''consuming raw or undercooked meats, seafood, shellfish, eggs, milk, or poultry may increase your risk for foodborne illness, especially if you have certain medical conditions'.

Dining Room-Washington

The lighting intensity at the port and starboard self-service juice buffet stations was less than 220 lux.

Dining Room-Lincoln Waiter Station # 208

Leather drink and dinning menus were stored on top of previously cleaned coffee cups ready for service.

Room Service-Galley

There was an accumulation of black powder along the length of the left white plastic water return well immediately below the ice cubers in the Cornelius ice machine. This was cleaned.

Room Service-

The coffee ground discharge tube leading from the WMF coffee machine to the collection reservoir located inside the undercounter technical compartment was soiled with an accumulation of coffee grounds.

Galley-Potwash

The water temperature of the in-use hot water sanitizing sink was 187°F, but the mounted thermometer registered only 176 °F.

Galley-Hot Galley - Aft

The far left door of undercounter reach-in refrigerator CG-0-9 did not shut tightly when closed, leaving a large gap between the door gasket and door frame.

Galley-Hot Galley - Aft

One live filth fly was observed on the large center food preparation counter during active preparation throughout this area. That fly was killed immediately. A second live filth fly was observed at the aft preparation counter.

Galley-Dishwash

During active use of the conveyor glasswash machine there was a heavy side spray leaking from the connecting point at the far right end of the upper spray arm and the lower spray arm of the final sanitizing rinse section. Staff removed and re-inserted the spray arms to correct this during the inspection.

Buffet-Staff Mess - Beverage Counter

The artificial light level behind the counter-mounted juice dispenser and adjacent WMF coffee machine was below the minimum 110 lux (10 foot candles)

Dining Room-Crew, Staff, and Officer Mess Menu's

There were no consumer advisories written in any of the menu's provided in the various crew dining rooms, but some animal derived foods, such as eggs to order are served in each. When written there should be some asterisk beside the advisory statement and beside the eggs to order description and any other animal-derived foods served raw or undercooked.

Galley-Steakhouse Galley

There was food debris present along the lower edge of the backplate on the counter model slicer. The soil appeared to be stuck at the lower edge of the sealant applied to the backplate. Staff immediately removed the sealant, cleaned the area and applied new food-grade sealant.

Potable Water-Engine Room

The water line after the reduced pressure assembly backflow prevention device between potable water and technical water was striped blue, indicating potable water. This was corrected.

Housekeeping-

There were no signs advising users of public toilet rooms to wash their hands or to use a hand towel, paper towel, or tissue to open the door.

Recreational Water Facilities-Swimming Pool Safety Signs

The safety signs at the swimming pools did not caution against using the facilities if experiencing diarrhea, vomiting, or fever. The signs also did not have the bather load number.

Recreational Water Facilities-Whirlpool Spa Safety Signs

The safety signs at the whirlpool spas did not include a caution against pregnant women, elderly persons, and children using the facility.

Recreational Water Facilities-Sample Points

The sample points for the analyzer chart recorders for all of the recreational water facilities onboard were located after the compensation tank.

Recreational Water Facilities-Sand Filter Housing

The sand filter housing was cleaned and disinfected using chlorine, however the concentration and contact time was not recorded.

Recreational Water Facilities-Strainer

There was no documentation that the strainers for the recreational water facilities were cleaned, rinsed, and disinfected.(2011 Operations Manual)

Recreational Water Facilities-Halogen Analyzer Chart Recorders

The halogen analyzer chart recorders were installed for the recreational water facilities, however these were not being used due to their inaccuracy for halogen and pH monitoring. Manual readings were conducted until the chart recorders become operational.(2011 Operations Manual)

Recreational Water Facilities-Shock Halogenation

The free residual halogen for the whirlpool spas was not tested at both the start and completion of shock halogenation.

Recreational Water Facilities-Whirlpool Spas Antientrapment Drain

The antientrapment drain covers for the whirlpool spas did not include the certification standard and year, the life expectancy, or the mounting orientation.

Recreational Water Facilities-Swimming Pool Antientrapment Drain

The antientrapment drain covers for the swimming pools could not be verified to ensure they included the information from the 2011 VSP Operations Manual. A spare drain cover was not available for inspection at the time of the inspection.

Children Area-Camp Carnival

In the 2-5 year old toilet room, the sink height measured 23.5 inches, the toilet seat height measured 14 inches, and the toilet seat opening measured 8.5 inches. There was no step stool available.

Medical-Acute Gastrointestinal Surveillance Log

The acute gastrointestinal surveillance log could not be put into a spreadsheet with the required information in the exact order as Annex 13.2.2 of the 2011 VSP Operations Manual.

Housekeeping-Outbreak Prevention and Response Plan

The outbreak prevention and response plan did not include information for current and embarking passengers and crew members of an outbreak or procedures for returning the vessel to normal operating conditions after an outbreak.

Integrated Pest Management-Active Monitoring Log

The times of active monitoring inspections were not recorded in the pest management log.

Inspection on May 08, 2011 | Score: 98

Buffet-Forward Starboard Beverage Station

The light level was less than 220 lux at the beverage station. Three of the lights were not working. This was corrected.

Galley-Port Extension

There was missing and recessed grout between some of the deck tiles.

Galley-Port Extension

A hose was connected to the vent on the backflow prevention device for the hood cleaning cabinet. The hose was not clear, and the end of the hose was not visible to determine if the device was leaking. The tube was cut.

Galley-Center

The 7-day discard labels on three pans of lasagne had a preparation date of 5/17/11 and a discard date of 5/22/11. The date of the inspection was 5/8/11. There was an entry in the cooling log for lasagne prepared and cooled on 5/7/11.

Galley-Deli Pantry

Some of the sealant on the back plate of the slicer closest to the handwash station was peeling. This was corrected.

Buffet-Aft Service Line

The plastic coatings on one heat lamp bulb at each of the two carving stations were peeling. These were replaced.

Buffet-Burrito Line

The drip tray housing for the flat grill had many gaps and crevices.

Buffet-Pizzeria

There were five small black flies in the technical compartment for undercounter refrigerator PZ-9-3. There was one small black fly in the technical compartment for undercounter refrigerator PZ-9-4. The area was closed at the time of the inspection.

Pantry-Lido Aft Grill

There was one small black fly in the pantry. This area was closed at the time of the inspection.

Buffet-Outdoor Bussing Stations

There was no coving at the deck/cabinet juncture on the forward starboard and port bussing stations. This was corrected on the starboard station.

Food Service General-Scharf Espresso Machines

The food splash zone above the milk steaming and coffee making areas had gaps, holes, piping, and other difficult to clean features. There were also slotted fasteners in the food contact zone of the coffee making area.

Dining Room-Aft Lower Level

The four previously cleaned espresso machines were slightly soiled above the milk steaming and coffee making areas. This was corrected.

Galley-Aft Dishwash Area

There was condensate dripping from the deckhead water trap panel to the deck at the clean end of the glasswash machine. The machine was not in use. The panel was opened and the condensate was drained.

Galley-Forward Service Line

There were gaps around the drain chutes where they entered the drip tray housings on grooved grill E3-29 and the flat grill. It appeared that the chutes were misaligned. This was corrected.

Buffet-F&B Locker

There were several dead flies on the deck. Sheet pans, platters and serving utensils were stored in the locker. According to the staff, the area had been sprayed earlier that morning, and all items would be washed, rinsed, and sanitized before use.

Buffet-Officer's Mess Waiter Station

A deck tile at the juncture with the bulkhead beneath the waiter station was cracked. There was a gap at the deck/bulkhead juncture and there was no coving.

Buffet-Officer's Mess Waiter Station

Soup was in a kettle for self-service. The kettle was not under a sneeze shield or otherwise protected, and the lid on the kettle had to be removed completely for dispensing. The kettle was moved under a sneeze shield.

Buffet-Officer's Mess Waiter Station

The lid on the soup kettle was cracked. The lid was replaced.

Galley-Pot Wash Area

The temperature gauge on the sanitizing sink read 172°F. The temperature of the water in the sink was measured at 188°F.

Provisions-Meat Freezer

A box of hot dogs was damaged and the interior plastic packaging was torn, exposing the contents. The hot dogs were moved to a plastic bin.

Provisions-Poultry and Fish Freezer

A box of fish was damaged and the interior plastic packaging was torn, exposing the contents. The fish was moved to a plastic bin.

Pantry-Crew

There was no label on the cleaning locker. This was corrected.

Bar-Lobby

The chlorine level of the sanitizing solution was less than 50 ppm. The solution was removed.

Bar-Lobby

The wiping cloth in a small bucket of sanitizing solution was not fully submerged. The level of liquid in the small bucket was low.

Pantry-Service

Three brooms and a squeegee were stored against the bulkhead adjacent to where beverage bottles and clean glasses were stored. The brooms were moved to a cleaning locker.

Pantry-Coffee

A milk jug, milk carton, and juice bottle were in the handwash station waste receptacle. There was no lid on this receptacle. The receptacle was replaced by one with a lid.

Potable Water-Cross-Connection Control Program

The backflow prevention devices for the hood cleaning cabinets were not included in the cross-connection control program. The location description for some of the reduced pressure assemblies (RPZ) did not include the plumbing component.

Potable Water-Crew Galley

A hose was connected to the vent on the backflow prevention device for the hood cleaning cabinet. The hose was not clear, and the end of the hose was not visible to determine if the device was leaking.

Potable Water-Bunker Records

An ink stamp on the bunker charts included 'instrument calibrated.' On most records the time of the calibration was not included. The chief engineer stated that calibration is conducted at the start of bunkering.

Inspection on Oct 03, 2010 | Score: 100

Potable Water-Mid-Ship Pool Machinery Room

There was a leak from the vent on the reduced pressure assembly on the hot water line.

Medical-Bacterial Specimen Collection Containers

The bacterial specimen collection containers expired 6/2010. According to the ordering records, new containers had been ordered on 5/14/2010, and again on 9/13/2010.

Preparation Room-

The large pipe in the left technical compartment below the bone crusher was heavily soiled with a dried material. This was corrected.

Preparation Room-

The flange around the pulper drain line was loose at the bulkhead.

Bar-Casino

The small bowl of sanitizer on the counter was measured as greater than 200 ppm chlorine.

Galley-Pastry

There was missing and peeling sealant around the edge of the marble work-top. This was corrected.

Pantry-Sports Bar

The handwash station had a low flow of water and when the water was turned on, the bucket fill station faucet would leak water.

Galley-Pastry

There was a leak at the potable water pipe in the back of the convection oven.

Galley-

The deck/bulkhead juncture was soiled behind the tilting kettles closest to the tilting pans. It appeared to be a rust-like substance dripping from behind the profile strip.

Food Service General-Dishwash Areas

The conveyor dishwash machines had Opti-Rinse nozzles on the final rinse spray arms. The key could not be found to activate the over-ride to view the spray pattern on these nozzles.

Room Service-

The bulk milk container dispensing tube was greater than one inch in length. This was corrected.

Buffet-Forward, Starboard Busing Station

There was no coving at the deck/cabinet juncture at this waiter station in Rosie's Restaurant.

Bar-Sports Bar

The inside of both beer taps was soiled.

Potable Water-Cross-Connection Control Program

The internal air gap on the 3M chemical dispenser in the deck 2 chemical locker and the two backflow prevention devices on the handwash sink by the laundry entrance were not listed on the cross-connection control program. These were added to the list.

Inspection on Mar 14, 2010 | Score: 99

Other-Pizzeria

There was an open seam along the juncture of the countertop and the left side of the display unit.

Buffet-Portside Grand Buffet Beverage Station

The deck paint inside the technical compartment was flaking.

Galley-Buffet Pantry

There were containers of rigatoni salad inside the walk-in cooler with a production date of 3/14. A review of the cooling logs showed the rigatoni was cooked and cooled on 3/13. When questioned, the chef stated the production date was the date the salad was mixed.

Galley-Buffet Pantry

The curtains at the entrance to the buffet line were not made of a smooth, easily cleanable material.

Galley-

The deck/bulkhead junctures under the coffee stations were not coved in the passageway leading into the galley.

Food Service General-Drip Pan Housings

There was an opening around the chute of the drip pan housing for the grills.

Buffet-Mongolian Grill

The induction units were placed on top of dishwash racks during operation. Per staff, stainless steel stands were ordered.

Galley-Room Service

The inside of the lids for the coffee carafes was soiled and stored on the clean racks.

Galley-Room Service

The water nozzle on the juice machine was soiled.

Galley-Room Service

There were coffee grounds on the electric box inside the technical compartment under the coffee machine.

Galley-Washington Warewash

The data plate for the glasswash machine was missing.

Galley-Washington Hot Line

There was a drip from the steam supply line inside the technical compartment for the left bain marie.

Galley-Potwash

The rinse curtains for the potwash machine were soiled.

Galley-Ice Machines

Per the engineer, the upper compartment of the ice machines was cleaned with a Kay 5 sanitizer/cleaner. Per the manufacturer's instructions, the ice machines were to be cleaned with an ice machine cleaner, rinsed, sanitized and rinsed again.

Galley-Lincoln Hot Line

There was an open seam at the top of the waste chute for the left grooved grill.

Galley-Center Galley

There was recessed and missing deck grout around the scuppers in front of the tilting kettles.

Galley-Walk-in Freezer

There was recessed and missing deck grout along the deck/bulkhead juncture.

Preparation Room-

There was an opening in the bulkhead around the pulper pipe penetration.

Preparation Room-

There was condensate dripping onto boxes of cantaloupe.

Potable Water-Cross-Connection Control Program

The cross-connection control program listed the backflow prevention devices for the crew and passenger showers and toilets by deck. It did not include the total number of devices per deck.

Potable Water-Cross-Connection Control Program

The cross-connection control program listed the backflow prevention device for the deck 8 window wash as an RD device. The device was a reduced pressure assembly.

Medical-Gastrointestinal Log

The gastrointestinal log listed an employee as a non-reportable case for the cruise 7-14 March, 2010. This employee had 4 episodes of diarrhea and 3 episodes of vomiting.

Medical-GI Log

For the cruise from 14-21 February, 2010, a food employee presented to medical at 1730 on 15 February. This employee was a reportable case. His last symptom was at 1630 on 15 February. The gastrointestinal illness log listed his last symptom on 1 February at 0900. This employee was allowed to return to work at 0933 on 17 February.

DO NOT USE (whirlpool/spa)-Midship Starboard

The drain cover was missing a fastener. This whirlpool was empty at the time of the inspection.

Bar-Pool

The lid for the counter inserted ice well was left open between use. This ice machine was outside the bar service area and accessible by passengers.

Safety

Serious crimes and injuries on cruise ships that make port in the U.S. are required to be reported to the Coast Guard. Smaller-scale crimes and thefts are reported to local police authorities (if reported at all). Incidents and inspections from 2010 to the present are shown below.

Crimes & Incidents
9

Incidents

See Details »

Coast Guard Inspections
7

Deficiencies (found in 12 inspections).

See Details »

Coast Guard Inspections: Details

Inspection on Nov 30, 2014

No deficiencies found

Inspection on Jun 01, 2014

No deficiencies found

Inspection on Dec 01, 2013

No deficiencies found

Inspection on Jun 02, 2013

No deficiencies found

Inspection on Dec 02, 2012

No deficiencies found

Inspection on Oct 02, 2012

No deficiencies found

Inspection on Jun 03, 2012

No deficiencies found

Inspection on Dec 04, 2011

No deficiencies found

Inspection on May 29, 2011

No deficiencies found

Inspection on Nov 28, 2010

Engineering

The lube oil cooler is leaking oil through the gaskets in the plates. Machinery must be adequate for the service it is intended for. SOLAS II-1/26.1

Fire Fighting

The means of escape from the main switchboard room is blocked by scattered machinery. Escape routes shall be maintained in safe condition. SOLAS 2004 con'ed II-2/13.1.2

Accommodation/Occupational Safety

There are numerous oil cans throughout the engine space that are used to collect leaking oil. This causes a fire hazard. Ignition sources should be restricted. SOLAS 2004 con'ed II-2/4.1

Accommodation/Occupational Safety

There is no electrical matting behind the main and emergency switchboards. Non-conductive matting must be provided in this area. SOLAS 2004 con'ed II-1/45.2

Inspection on May 30, 2010

No deficiencies found

Inspection on May 04, 2010

No deficiencies found

Crimes & Incidents: Details

Oct 11, 2012

Incident Investigation

Involved in a Marine Casualty

Source: US Coast Guard

Aug 19, 2012

Personnel Casualties : 1 injury

A female passenger was barefoot and entered the bathroom in her cabin. She stepped over a towel, slipped on a bathmat, and fell to the floor. She suffered a fractured left ankle. The ship's physician immobilized the ankle, she was given analgesics for pain, and remained onboard for the duration of the cruise. The passenger returned home to see a specialist for further treatment.

Source: US Coast Guard

Aug 18, 2012

Personnel Casualties : 1 injury

A minor male passenger was in the ship's gym with his father. He was running on a treadmill when he lost his balance and fell. The result of the fall was a fractured humerus of the right arm. This arm had been previously fractured in the same area numerous times. The ship's physician immobilized the right arm and the passenger remained onboard for the duration of the cruise. The injured passenger returned home and is going to see a specialist.

Source: US Coast Guard

Jul 16, 2012

Personnel Casualties : 1 injury

SECTOR KEY WEST received notification from CARNAVAL VALOR of a person on board having seizures. CARNAVAL VALOR is requesting a medevac. Passenger was med-evaced for further medical evaluation at Lower Keys Medical Center. The seizure was not related to an accident onboard. 17 JUL 12: Passenger transferred to ICU and is in serious medical condition. Condition not expected to change in the near future. Initial report indicated that passenger had a pre-existing medical condition.

Source: US Coast Guard

May 25, 2012

Personnel Casualties : 1 death

A male passenger was leaning on a couch in the Ivanhoe Theater and was unresponsive. Passengers began giving him CPR. The ship's medical staff arrived and took over CPR. The passenger was transported by a stretcher team to the medical center while CPR continued. The passenger was pronounced deceased by the ship's physician. The deceased passenger was released to the Miami-Dade Medical Examiner and an external examination was conducted. The exam revealed the passenger did die. The Medical Examiner stated the pax had a history of medical conditions that contributed to his death. Downgraded to Data Collection due to pre-existing medical conditions and natural causes.

Source: US Coast Guard

Apr 28, 2012

Personnel Casualties : 1 death

The girlfriend of a male passenger stated that subject had gotten out of bed earlier and when he came back to bed his breathing was labored and all of a sudden stopped breathing. She attempted to shake him but there was no response. She called 911 to report the emergency. The duty nurse was notified and responded. She began Advanced Cardiac Life Support and two other nurses arrived to assist. A Bright Star Announcement was made and the remaining medical staff arrived to assist but the passenger could not be revived. He was pronounced deceased by the ship's physician at 0655. 21MAY12: Miami-Dade Medical Examiner conducted an external exam of deceased passenger and concurred with ship's physician that cause of death Natural Causes. Downgraded to Data Collection due to the cause of death from Natural Causes.

Source: US Coast Guard

Dec 11, 2011

Personnel Casualties : 1 injury

On December 12, 2011 Sector Key West received notification that a passenger onboard the CARNIVAL VALOR needed to be medically evacuated from the vessel. The passenger, while in her cabin, lost her balance and fell to the floor. The impact of the fall caused the passenger to suffer a femoral neck fracture. The passenger was successfully transferred from the CARNIVAL VALOR to EMS and transferred to Jackson Memorial Hospital in Miami for treatment..

Source: US Coast Guard

Jan 11, 2011

Personnel Casualties : 1 death

PAX death onboard the M/V CARNIVAL VALOR. Apparent cardiac arrest. Incident took place in International Waters near the coast of Belize. Awaiting autopsy results from Miami-Dade Medical Examiner. Autopsy results revealed cause of death to be chronic obstructive pulmonary disease, a contributing factor to the cardiac arrest. The activity has been downgraded as this is a pre-existing medical condition.

Source: US Coast Guard

Jan 12, 2010

Incident Investigation

Involved in a Marine Investigation (non-casualty)

Source: US Coast Guard
CREDITS & SOURCES

Illustrations: Josh Cochran, special to ProPublica. Data: Coast Guard Port State Information eXchange, Coast Guard Incident Investigative Reports, Coast Guard Marine Casualties & Pollution Data, IMO GISIS Marine Casualties, CDC Inspections & Deficiencies, CDC Outbreaks, CruisePage Man Overboard List, Local crime reports gathered by reporters Lynn Walsh & Dan Krauth, other local crime reports. Photos: VesselFinder. Icons: Jessica Lock, Juan Pablo Bravo,Hans Gerhard Meier.

1Details in these illustrations are inspired by David Foster Wallace's A Supposedly Fun Thing I'll Never Do Again. References to his seven night experience aboard the Nadir are hidden throughout. How many have you seen? Psst. Here are the answers.