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Health
Federal health inspectors from the Centers for Disease Control and Prevention inspect cruise ships twice a year, checking everything from kitchen equipment to dishwasher temperatures, and grade ships based on what they find. A score below 86 is considered failing. Cruise ships are also required to report all illness outbreaks affecting more than 3% of passengers or crew to the CDC. Inspections and outbreaks from 2010 to the present are shown below.
Health Scores & Inspections
96/100
Health Score: Jan 2012
Highest: 99 | Lowest: 94
90
Deficiencies (found in 3 inspections).
Illness Outbreaks
None Reported
Health Scores & Inspections: Details
Inspection on Jan 05, 2012 | Score: 96
Integrated Pest Management-Loading Inspections
It was unclear from the loading inspection records if food and nonfood incoming goods were inspected. The records had a column to enter the type of shipment inspected but 'no found' was written in that place.
Potable Water-Cross- Connection Control Program
The ship's cross-connection control program lacked a number of the plumbing system component that installed backflow preventers were protecting. As a result, it was difficult to find the actual installations of these backflow preventers. In addition, the ship had an antisiphon loop that was above the seawater level on the high salinity discharge line of the evaporator in forward engine room deck 2, but the plan listed a Watts NFP 43009 backflow preventer as installed in that place. Also, the log of backflow preventers did not include an air gap at the mineralizer backwash drain.
Potable Water-Permeate Water Lines
The permeate water lines from the reverse osmosis equipment to the potable water system were not striped or painted in accordance with ISO 14726 standards (blue/gray/blue).
Recreational Water Facilities-Safety Signs
The safety signs posted at all recreational water facilities did not contain all elements of the 2011 VSP Operations Manual sign requirements. The staff explained that a work order exists for new signs.
Recreational Water Facilities-Antientrapment Requirements
The deck 8 main swimming pool had gravity drains more than 3 feet apart, but there were no antientrapment drain covers or an alarm for draining. The deck 5 aft swimming pool had gravity drains more than 3 feet apart, but there was only one antientrapment drain cover and no alarm for draining.
Recreational Water Facilities-Analyzer Chart Recorders
The sample lines for the analyzer chart recorders for all of the recreational water facilities were located after the compensation tank.
Recreational Water Facilities-Hair and Lint Strainer
The hair and lint strainer and hair and lint strainer housing on all the recreational water facilities were cleaned and disinfected according to the staff, but there was no documentation regarding the frequency of cleaning, disinfectant concentration, or contact time.
Recreational Water Facilities-Filter Housing
The filter housing on the recreational water facilities were cleaned and disinfected as often as required, but there was no documentation regarding the disinfectant concentration or contact time.
Recreational Water Facilities-Turnover Rates
The turnover rates were not calculated for each recreational water facility.
Recreational Water Facilities-Private Whirpools
The records for the cleaning and sanitation of whirlpools located in the suites stated that they were sanitized with 10 ppm for 5 minutes. The record did not specify the sanitizer used. The staff explained that they were using100 ppm of chlorine for 6 minutes, but the form where they recorded the information was outdated.
Housekeeping-Outbreak Prevention and Response Plan (OPRP)
There were two OPRPs with conflicting information. The OPRP showed by the housekeeping staff indicated a frequency of disinfection of all public areas every 2 hours during an outbreak management response. The Captain showed the current OPRP that this ship had to follow during an outbreak; this plan instructed continuous sanitation of public areas.
Housekeeping-Public Toilets
The deck 5 accessible passenger public toilet did not have a sign advising users to wash their hands.
Housekeeping-Air Handling Units
The water used for the cleaning of air handling units was technical water.
Food Service General-Consumer Advisory
There was no consumer advisory posted indicating that consuming raw or undercooked animal-derived foods may increase the risk for foodborne illness, especially to consumers with certain medical conditions. There were animal-derived products at the buffet lines that could be ordered by the consumer in an undercooked form. In addition, the restaurant menus had the consumer advisory but did not have asterisks at the animal-derived foods that could be served raw or undercooked.
Buffet-Collonade
Trays of sliced bread, bagels, croissants, and pastries were not protected under sneeze guards.
Bar-Restaurant 2
The light intensity over the handwash station could not be raised to 110 lux.
Galley-Dishwash
There was an accumulation of food residue, butter wrappings, and plastic wraps in the wash, rinse, and final rinse water tanks of the in-use conveyor dishwash machine.
Galley-Port & Starboard Beverage Stations
There was an accumulation of a black powder in the return water bath below the ice cubers in both ice machines.
Food Service General-Ice Machines
There was an accumulation of a black powder in the return water bath below the ice cubers in the ice machines located at: Club Bar, Patio Bar, Collonade Galley, and Main Galley Port and Starboard Beverage Stations. The crew members stated that the ice baths were scheduled to be cleaned once every two months but did not know exactly when the last cleaning took place. The staff also stated that they believed the fine powder was a direct result of new water filters being installed on the ice machines.
Galley-Cold Galley
A long extension cord used for the wall mounted microwave oven was coiled around support arms for other wall mounted equipment, making cleaning difficult.
Galley-Potwash
Access to a handwash station was blocked by a stack of soiled pots and pans. Another handwash station was accessible within 8 meters. The area was in use at the time of the inspection.
Galley-Potwash
Condensate was accumulating on the deckhead immediately above the in-use hood-type potwash machine. No clean items were impacted.
Galley-Potwash
A previously cleaned and sanitized small hotel pan left to air dry on the clean area deck stands was soiled with food residue.
Food Service General-Food Thermometers
Most of the staff in the cooking areas where thin foods were prepared or cooked were not equipped with tip-sensitive food thermometers.
Galley-Potwash
A previously cleaned and sanitized hotel tray left to air dry on the clean area deck stands was soiled with grease.
Galley-Handwash Station
There was no soap at the handwash station next to the tilting kettles.
Galley-Cold Galley
There was dried food residue on the backplate and knobs of the previously cleaned and sanitized deli slicer. This piece of equipment was not in use at the time of the inspection.
Medical-Acute Gastroenteritis (AGE) Surveillance Log
The AGE surveillance log could not be put into a spreadsheet with the required information in the exact order as Annex 13.2.2 of the 2011 VSP Operations Manual.
Inspection on Mar 18, 2011 | Score: 94
Buffet-Collonade
There were no serving utensils for a basket with bread or for a tray with lemon wedges.
Galley-Patio Grill
There were slotted fasteners in the food splash zone of the pizza oven.
Dining Room-Main Restaurant
After the breakfast service, there was a stack of clean linen napkins placed directly on the counter side designated for soiled utensils of waiter station # 2.
Dining Room-Main Restaurant
There was a silver stand with sugar ginger pieces in front of the restaurant. This food item was not covered and according to the staff it was supposed to be removed after the breakfast service.
Galley-Dishwash - Port Side
There was heavy condensate dripping from the deckhead over the flight-type conveyor dishwashing machine. This machine was in use at the time of the inspection. According to the staff, the part to repair the exhaust vent was ordered and was expected to arrive later during the day.
Galley-Ice machines
There was an accumulation of a black powder in the water bath of both ice machines.
Galley-Coffee Station - Port Side
The deck under the dry stores locker was soiled.
Galley-Cold Galley - Port Side
The access of the handwash station was blocked with a trolley. This area was not in use at the time of the inspection.
Galley-Collonade Preparation Area
A hotel pan with ready-to-eat bismark (herring pieces) and another hotel pan with ready-to-eat herring in curry sauce were stored inside reach-in refrigerator # 40101. These food items did not have 7-day discard labels. It was also unclear the times when these food items were placed inside the refrigerator.
Galley-Soup Station
The access of the handwash station to the right of the soup station was blocked with a stack of buckets and a stand for mashed potatoes. This area was not in use at the time of the inspection.
Galley-Potwash
The access of the handwash station was blocked with a stack of soiled pots and soiled hotel pans. Another handwash station was accessible nearby. This area was in use at the time of the inspection.
Galley-Potwash
The water inside the rinse compartment of the 3-compartment sink was very cloudy to the extent that the drain in the bottom of the sink was barely visible. The staff stated that the procedure was to change the water every two hours, making this water good for about 45 more minutes until the 2-hour limit. This area was in active use at the time of the inspection. The water was changed.
Galley-Cold Galley - Starboard
A number of the previously cleaned ramekin stored in a covered hotel pan were soiled.
Galley-Dishwash - Starboard
A number of the previously cleaned and stacked ramekin were soiled.
Galley-Dishwash - Starboard
There were two flies in this area. The area was not active at the time of the inspection.
Galley-Dishwash - Starboard
The counter next to the dishwash machine was soiled with food residue. This area was previously cleaned and not in active at the time of the inspection.
Galley-China Locker
A number of previously cleaned plates, bowls, and other stacked utensils were soiled.
Buffet-Crew Mess
A number of previously cleaned coffee cups were soiled.
Buffet-Crew Mess
There was a large hotel pan full of individually wrapped butter packages located in the bread and butter station. According to staff, this area was open beyond breakfast service extending to coffee break time and lunch. This butter was in time control with no 4-hour discard label. In addition, it was unclear from the time control plan if the butter was to be discarded after the end of service.
Galley-Soup Station
Water was splashing from the water fountain into the adjacent open soup kettle. The soup kettle had water and salt for vegetable preparation. This area was in active use at the time of the inspection.
Preparation Room-Fish
The solution in the sanitizing bucket was cloudy and soiled with fish residues. The crew members were instructed the change the water. The area was in active use at the time of the inspection.
Preparation Room-
The solution in the sanitation bucket was measured at 1000 ppm by the VSP inspector with a high range test strip. The area was in active use at the time of the inspection. The water was replaced.
Preparation Room-Walk-in Cooler
A covered hotel pan with burger patties was stored on the top shelf above covered containers with beef and lamb.
Pantry-Patio Bar
Trays with previously cleaned plates, cups, mugs, tea thermos, plastic jars, glasses, and parts of the coffee machine were placed on the counter side for soiled items. These trays were adjacent to a soiled dust pan and a trash can cover that were also placed on that side of the counter.
Potable Water-Tank Coating
There was no documentation that the coating used in the potable water tanks was approved for potable water contact.
Potable Water-Deck 6 Forward Whirlpool Pump Room
There was a continuous leak from the vent on the reduced pressure assembly on the potable water fill line for the whirlpool compensation tank.
Potable Water-Garbage Room
There was no backflow prevention device on the potable water line to the bone crusher. This equipment was not yet in use. In addition, the backflow prevention device on the potable water line to the food press was not listed on the cross-connection control plan.
Potable Water-Garbage Room
The potable water lines in the garbage room were not stripped or painted blue.
Inspection on Jan 28, 2010 | Score: 99
Potable Water-Far Point Halogen Analyzer
The far point halogen analyzer read 2.36 ppm. The inspector's test kit read 2.58, one staff member's test kit read 2.41 and another staff member's test kit read 1.95 ppm. The latter's test kit was measured against a standard and found to be out of calibration. The inspector and the first test kit were within calibration range.
Potable Water-Bunkering and Production Logs
The halogen analyzer chart recorders were not calibrated at the beginning of production or bunkering.
Potable Water-Bunkering
A free halogen residual and pH were not conducted on the shore-side water supply before the bunkering process.
Integrated Pest Management-Logs
There were no night time inspections conducted.
DO NOT USE (whirlpool/spa)-Deck 5 Aft Whirlpools
The standard safety precautions and risks sign was not located near the whirlpools. It was posted on the shower stalls, away from the whirlpools.
DO NOT USE (whirlpool/spa)-Hydropool
Per staff, the hydropool was superbrominated at 10 ppm for the entire night. However, the logs did not indicate the length of time for superbromination.
Potable Water-Cross-connection Control Program
The air gap for the mineralizer backwash drain line and the Ecolab chemical dispensers were not listed on the cross-connection control program.
Potable Water-International Shore Connection
The reduced pressure assembly for the international shore connection was not tested.
Potable Water-Evaporator
The high saline discharge for the evaporator did not have an air gap or reduced pressure assembly.
Potable Water-
The technical water/potable water line, the forward sprinkler pump #2, aft sprinkler pump #1, laundry fill cold water line and the laundry hot water line did not have a second shut-off valve within 1 meter of the reduced pressure assemblies.
Ventilation-
There was moldy insulation inside the air handling units.
Ventilation-
The air condition condensation collection pans were not self draining inside the air handling units.
Buffet-Colonade
A few serving utensils were not under the sneeze shield.
Buffet-Colonade
A stack of small plates were next to the hand wash sink under the paper towel dispenser on the middle island.
Buffet-Colonade
There was no waste receptacle at the handwash station on the middle island.
Galley-Colonade Hot Galley
The door to the milk dispenser was damaged on the coffee machine next to upright refrigerator 80615. A work order had already been created for this item.
Galley-Colonade Hot Galley
The undercounter refrigerator below the cold well was on time as a public health control. This unit was not on the time as a public health control plan.
Galley-Colonade Hot Galley
Two pans of food that were on time as a public health control still had the seven day discard labels.
Galley-Colonade Hot Galley
There was condensate on the underside of the shelf above the steam table. No food was impacted.
Galley-R2
The plastic coatings on the two heat lamps were peeling.
Galley-Collondade Show Galley
The plastic coatings on the four heat lamps were peeling.
Galley-Collonade Show Galley
There was a soiled rag on the deck in the space where the fire door slides into the bulkhead.
Galley-Patio Grill
There was an open penetration in the bottom of the technical compartment in the middle island.
Galley-Patio Grill
There were gaps around the edges of the drip tray housing on the flat/grooved grill.
Galley-Patio Grill
The drip tray housing on the flat grill was soiled.
Galley-Patio Grill
There was an open penetration in the right side of the technical compartment under the starboard induction warmer
Galley-Collonade Show Galley
The area above the fire doors was open to the plenum.
Galley-Soup Station
The handle on the turning wheel on one of the soup kettles was missing.
Buffet-
The lid on the self-service ice cream freezer was not self-closing.
Provisions-Meat, Fish, Pastry and Chicken Freezers
There was an excessive amount of condensate on the decks, bulkheads, deckheads, and shelving units in these freezers.
Provisions-Meat, Fish, Pastry and Chicken Freezers
There was condensate on the outside of several boxes and containers of food in these freezers.
Provisions-Dry Stores
There was condensate dripping from the cooling unit on to the deck. No food items were impacted.
Bar-Patio
Milk in the coffee machine was on time as a public health control. There was no time as a public health control plan for the milk.
Housekeeping-Deck 10 Pantry
The drain below the handwash sink was clogged.
Safety
Serious crimes and injuries on cruise ships that make port in the U.S. are required to be reported to the Coast Guard. Smaller-scale crimes and thefts are reported to local police authorities (if reported at all). Incidents and inspections from 2010 to the present are shown below.
Crimes & Incidents
None Reported
Coast Guard Inspections
9
Deficiencies (found in 4 inspections).
Coast Guard Inspections: Details
Inspection on Jan 05, 2012
No deficiencies found
Inspection on Dec 20, 2011
Fire Fighting
0750-for determining the appropriate fire integrity standards to be applied to boundaries between adjacent spaces, such spaces are classified according to their fire risk as shown in categories 1-14. Category 3 space (corridor on deck 3) and category 10 space (A/C and lift machinery rooms) on deck 11 had lockers containing combustible materials. 74 SOLAS 09 Cons CH II-2 reg 9.2.2.3.2
Fire Fighting
0960-Safe routes shall be provided. Cruise director offices on deck 5 provide no means of escape without leading through lobby space w/printer. 74SOLAS 09 Cons CH II-2 Reg 13.1.1
Fire Fighting
1270-"B" class divisions are so constructed as to be capable of preventing the passage of flame to the end of the 1st 1/2 hr. of the standard fire test. "B" class doors on I-95 ceck 3 midship loading corridor has damage affecting integrity. 74SOLAS 09 cons. CH II-2 reg 3.4.3
Fire Fighting
1270-Fire doors shall be self-closing and be capable of closing w/an angle inclination of up to 3.5 degrees opposing closure. Fire door in laundry (3.1.10) does not function to self close. Also deck 9 pantry has magnetic holdback and is A-0 boundry w/wooden door.
Fire Fighting
2025- Cabin doors in B class divisions shall be of self-closing type. Hold back hooks are not permitted. Each abandon ship drill shall include a monck search and rescue of passengers trapped in their staterooms during abandon ship drill. Passenger stateroom doors were kept open by deadbolts. Cabin stewards additionally did not have ready access to staterooms in the case that they were doublelocked
Fire Fighting
0710-Waste receptacles shall be constructed of non-combustible materials. Plastic trash cans w/ flammable waste found in crew lounge and galley on deck 9 aft. 74SOLAS 09 Cons. CH II-2 Reg 4.4.2.
Inspection on Apr 18, 2011
No deficiencies found
Inspection on Dec 19, 2010
Lifesaving
0660- Lifejackets -Stowage locations for life saving equipment shall be marked with symbols indicating the devices stowed in that location for the purpose. Large passenger cabins found without lifejacket symbols indicating were lifejackets were stowed. SOLAS 74 (2009) III Reg 20 10
Fire Fighting
0710- Fire Prevention-The approximate time for Hinged Fire door closures shall close be no more than 40s and no less than 10s from the begininning of movement with the ship in an upright position. SOLAS 74 (2009) II-2 Reg 9 4.1.1.4.2
Fire Fighting
0750- Fire prevention- Cabin doors in "B" class divisions shall be of self closing type. Hold back hooks are not permitted. All passenger corridor cabin doors held open with wedges. SOLAS 2009 CH II-2 REG 9.4.1.2.2
Crimes & Incidents: Details
CREDITS & SOURCES
Illustrations: Josh Cochran, special to ProPublica. Data: Coast Guard Port State Information eXchange, Coast Guard Incident Investigative Reports, Coast Guard Marine Casualties & Pollution Data, IMO GISIS Marine Casualties, CDC Inspections & Deficiencies, CDC Outbreaks, CruisePage Man Overboard List, Local crime reports gathered by reporters Lynn Walsh & Dan Krauth, other local crime reports. Photos: VesselFinder. Icons: Jessica Lock, Juan Pablo Bravo,Hans Gerhard Meier.
1Details in these illustrations are inspired by David Foster Wallace's A Supposedly Fun Thing I'll Never Do Again. References to his seven night experience aboard the Nadir are hidden throughout. How many have you seen? Psst. Here are the answers.