Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
Desert Pacific Healthcare Network (VISN 22)
130 results found from all sources. Sorted by date.
March 20, 2013
Reported as: VISN 22 Los Angeles, CA
Issue: A nurse accessed, printed, and disclosed three patients medical records to several internal staff and the Union (AFGE) accompanying a report of contact. Update: 03/21/13:The three patients will receive letters offering credit protection services.06/05/13:This was determined to be HITECH reportable…
Outcome: Veteran has been sent a credit monitoring letter and the employee has retaken the HIPAA Privacy & Security Training and submitted a training certificate dated
March 18, 2013
Reported as: VISN 22 Los Angeles, CA
Issue: A VA Employee was arrested by non-VA Police who located patient names and medications in paper format but did not conform they were from VA. The papers are impounded in the employee's car. Update: 03/18/13: The event has been reported…
Outcome: The credit monitoring letters have been sent to the Veterans. The employee has been notified not to remove any information from the facility. A police report was filed. The Chief of Pharmacy will take further action.
March 14, 2013
Reported as: VISN 22 Las Vegas, NV
Issue: Veteran A requested a blank 10-10EZR Health Benefits Renewal Form. Intermingled with the blank forms was the first page of Veteran B's 10-10EZR form, which included Veteran B's name, address, and full SSN, Update: 03/14/13:Veteran B will be sent a…
Outcome: Unable to determine which employee gave out the wrong 10-10EZR to the Veteran as the Veteran was vague/confused on which department he was at when he received the paperwork. Any employee within the clinic could have provided blank 10-10EZR. It…
February 19, 2013
Reported as: VISN 22 Las Vegas, NV
Issue: Veteran A reported he received medical records belonging to Veteran B. The Veteran agreed to return the records to the medical center February 19, 2013. Veteran A and Veteran B have the same name but different middle initial. Release of…
Outcome: Veteran B brought his military medical records to the Release of Information (ROI) clerk for copying and inclusion into his VA record. When Veteran B failed to return to pick up the records after his doctor appointment, she mailed the…
February 15, 2013
Reported as: VISN 22 Los Angeles, CA
Issue: A Social Worker accidently mailed a Veteran's Social Security Card and Identification card to the incorrect Veteran. The information was returned. Update: 02/13/13:Veteran A will be sent a letter offering credit protection services.…
Outcome: The Veterans information has been returned. A credit monitoring letter was mailed to the Veteran on February 27, 2013. The staff member and I (her supervisor) have been and discussed the importance of reviewing all items prior to mailing. Additionally,…
February 13, 2013
Reported as: VISN 22 Las Vegas, NV
Issue: Two employees reported that they never received their W-2 from their supervisor. The supervisor stated that she doubled wrapped them, addressed them to each employee in separate envelopes, and sent them by internal mail on 01/31/13. The supervisor notified the…
Outcome: No policy that forbids supervisor to send W-2 via internal mail. Supervisor to continue to work with mailroom supervisor to ensure mail is getting to the off-site facility. Credit monitoring letter mailed 2/13/13 and uploaded.…
February 13, 2013
Reported as: VISN 22 Las Vegas, NV
Issue: Veteran A had a dental appointment on 12/27/12 and was given a print out with his future appointment dates. On 2/13/13 he called to confirm appointment dates and noticed the print out had his last name; however the first and…
Outcome: Employee reminded of privacy protocols and to check to ensure they have the correct Veteran. Credit monitoring letter mailed and uploaded into PSETS on…
February 11, 2013
Reported as: VISN 22 Las Vegas, NV
Issue: Veteran A found Veteran B's procedure report was intermingled in paperwork containing his procedure report. Veteran A to return Veteran B's document back to VA on 002/12/13. The personally identifiable information (PII) included full name, full SSN, DOB and procedure…
Outcome: Unable to identify the specific employee who caused the breach, however all staff within department were reminded of privacy protocols. Redacted credit monitoring letter mailed on 2/12/13 and uploaded in PSETS.…
February 4, 2013
Reported as: VISN 22 Las Vegas, NV
Issue: Veteran A received Veteran B's authorization letter. The letter included name, last four digits of the SSN and type of authorization. Update: 02/05/13:Veteran B will be sent a notification letter.…
Outcome: Privacy Officer counseled employee on proper privacy protocols when mailing documents. Notification letter mailed on February 5, 2013 and uploaded.…
January 14, 2013
Reported as: VISN 22 Long Beach, CA
Issue: On several occasions dating back to August 24, a VA employee inappropriately accessed a Veteran (ex-girlfriend) medical records to acquire the current phone number and address. The employee admitted to accessing the record in order to have ex-girlfriend mail routed…
Outcome: We are currently working on the administrative action for this employee.