Jesse Brown VA Medical Center

Issue: Veteran A received a copy of Veteran B's appointment schedule which contained Personally Identifiable Information (PII). Veteran A returned the information to service unit, which it was destroyed on 04/22/14. The information at risk included Veteran B's name, address, partial…

Outcome: 04/24/14: The Incident Resolution Team determined that Veteran B will receive a HIPAA letter of notification.…

Issue: Veteran A received social work - Housing progress notes which contained personally identifiable information (PII) on Veteran B. Veteran A returned information to the facility Privacy Officer (PO) on 4/23/14. Veteran B's name, date of birth, full SSN and protected…

Outcome: 04/24/14: The Incident Resolution Team determined that Veteran B will receive a letter offering credit protection services since his full SSN was compromised.…

Issue: A Clinician's lab coat was moved from a (secured, accessed only by medical staff) office to another area (secured, accessed only by medical staff) within the medical facility. The Call Manual was missing with possible Veterans' personally identifiable information (PII).…

Outcome: 04/11/14: The Privacy Officer (PO) spoke with Doctor yesterday. It seems that someone in her secured office area removed her lab coat which contained a Call Manual with Veterans' information. Later, the lab coat was found in a different area,…

Issue: Employee A access Employee B medical record. Employee A's supervisor has been notified as has Human Resources.

Outcome: 03/31/14: The Incident Resolution Team has determined that Employee B will be sent a HIPAA notification letter due to Protected Health Information (PHI) being disclosed.…

Issue: Veteran A's medication and demographic information was given to Veteran B's private hospital.

Outcome: 03/28/14: The Incident Resolution Team has determined that there was a policy violation. The information was disclosed to a HIPAA covered entity and they reported that the information they received was shredded. There is no more than a low risk…

Issue: Two patients slides and paper work that were packaged for shipping was left on top of the UPS box located on the first floor. The packages were not picked up by UPS. The package with the patients information is missing.…

Outcome: 03/31/14: The Incident Resolution Team has determined that both Veterans will be sent letters offering credit protection services.…

Issue: Veteran A's personally identifiable information (PII), including his name, address and full SSN, was given to Veteran B.

Outcome: 03/27/14: The Incident Resolution Team determined that Veteran will receive a letter offering credit protection services since his full SSN was compromised.…

Issue: Veteran A received Veteran's B PII information.

Outcome: 03/10/14: The Incident Resolution Team has determined that Veteran B will be sent a letter offering credit protection services, as his full name and SSN were disclosed.…

Issue: Patient A's information, including his name, address and partial SSN, was disclosed to Patient B.

Outcome: 02/13/14: The Incident Resolution Team (IRT) determined that Veteran A will receive a general letter of notification, based on the data elements disclosed.…

Issue: Veteran A received Veteran B's claim information via mail.

Outcome: 01/15/14: Veteran B will be sent a letter offering credit protection services due to full name and full SSN being disclosed.…