Jesse Brown VA Medical Center

Issue: Employee A accessed Employee B's medical information one month after Employee B was discharged.

Outcome: 04/14/15: The Incident Resolution Service Team has determined that Employee B will be sent a HIPAA notification letter due to Protected Health Information (PHI) being disclosed.…

Issue: A Veteran's claim information was found in Library, which contained his name, full SSN, DOB and VBA claim number.

Outcome: The information was inadvertently left by Veteran's supervisor during a meeting in the Library. 02/18/15: The Incident Resolution Service Team has determined that Veteran A will be sent a letter offering credit protection services.…

Issue: Veteran A's medication was inadvertently given to Veteran B, who returned medication to the Pharmacy.

Outcome: 01/28/15: The Incident Resolution Service Team has determined that Veteran A will be sent a notification letter.…

Issue: An appointment list with Veteran information (i.e., SSN, names) was found in Atrium by another manager, who turned information over to Privacy Officer (PO).

Outcome: 01/14/15: Incident is under review. 01/29/15: The Incident Resolution Service Team has determined that nineteen (19) Veterans will be sent letters offering credit protection services.…

Issue: Employee A lost her Peer Review Committee (PRC) assignment folder. She believes she inadvertently discarded It when she cleaned out her locker last week. She had left the PRC folder in her locker for safekeeping. She did not realize it…

Outcome: 12/16/14: The Incident Resolution Service Team has determined that Veteran A will be sent a letter offering credit protection services.…

Issue: While Employee A was admitted to Emergency room , Employee B entered Employee A medical file. Employee B is the supervisor of Employee A.

Outcome: 10/06/14: The Incident Resolution Service Team has determined that Employee A will be sent a HIPAA notification letter due to Protected Health Information (PHI) being disclosed.…

Issue: The Dietitian inadvertently gave Veteran A his medical information during his visit today. It was found that additional Veteran information given to Veteran A also (i.e., Veteran consult listing). The Dietitian has contacted Veteran A to retrieve consult listing. The…

Outcome: 10/01/14: The Incident Resolution Service Team has determined that thirty-five (35) Veterans will be sent HIPAA notification letters due to Protected Health Information (PHI) being disclosed.…

Issue: Employee A accessed Employee B's medical information while Employee A was admitted. Employee A is the supervisor of Employee B.

Outcome: 09/24/14: The Incident Resolution service Team determined that Employee A will receive a HIPAA letter of notification.…

Issue: On 08/26/14, at 3:15 PM, Veteran A brought a packet into a Community Based Outpatient Clinic (CBOC) that was in with his medical information that he requested from Release of Information (ROI) Department at the Medical Center. The packet includes…

Outcome: 08/27/14: The Incident Resolution Service Team has determined that six Veterans will be sent letters offering credit protection services due to full SSN being disclosed.…

Issue: A Veteran stated that his privacy was violated by a voicemail left at his home, which gave information on specific clinic appointment regarding his medical condition.

Outcome: Data not available.