Jesse Brown VA Medical Center

Issue: Six Veteran's protected health information (PHI) was found outside of the medical center on the street.

Outcome: 07/01/15: The Incident Resolution Service Team has determined that the six Veterans will be offered credit protection services.…

Issue: During an Counseling meeting Employee A shared Employee B's medical information to multiple people. The disclosure was of Employee B's Medical condition.

Outcome: 06/25/15: The Incident Resolution Service Team has determined that Veteran A will be sent a notification letter.…

Issue: VA Physician Provider forwarded Veteran A's protected health information (PHI) to another Provider via a personal email address which included Veteran A's full name, last 4 digits of the SSN and Physician names.

Outcome: 06/25/15: The Incident Resolution Service Team has determined that Veteran A will be sent a HIPAA notification letter due to Protected Health Information (PHI) being disclosed.…

Issue: Shuttle/Mail delivery driver inadvertently placed CBOC internal mail onto concrete bench outside of the medical center, while trying to assist a handicapped Veteran exiting the shuttle bus. The mail was found by the VA Police Chief and incident report completed.…

Outcome: 07/01/15: The Incident Resolution Service Team has determined that there was a policy violation. While there was an unauthorized access/disclosure of data, it has been determined that the incident has a low probability of a risk of compromise.…

Issue: There is a lost Radiology CD with Veteran protected health information (PHI) on it.

Outcome: 05/12/15: The Incident Resolution Service Team has determined that Veteran A will be sent a letter offering credit protection services.…

Issue: Peer Review file 15/30 contains patient medical records, along with specific patient identifiers. It was reported lost by the Service.…

Outcome: 04/17/15: The Incident Resolution Service Team has determined that the one Veteran whose information was disclosed will be sent a letter offering credit protection services.…

Issue: A VA Supervisor reported that printed clinic Veteran routing sheets were missing. The sheets contained 8 Veterans' names and last four digits of their SSN. The sheets were left in an unlocked drawer in the clerk's desk.…

Outcome: 04/01/15: The Incident Resolution Service Team has determined that eight Veterans will be sent a notification letter.…

Issue: Veteran's wife reported that radiology disc she gave to physician clerk was missing. The clerk states that she gave the disc to her Supervisor, who hand-delivered it to the Supervisor of Release of Information (ROI) about 03/02/15. Now ROI Supervisor…

Outcome: 03/20/15: The Incident Resolution Service Team has determined that Veteran A will be sent a letter offering credit protection services.…

Issue: Veteran A called to state that her physician received a disc from Radiology which she had ordered. Upon review, her physician found that the information contained on disc belonged to another Veteran. Also, Veteran A received a copy of a…

Outcome: 04/14/15: The Incident Resolution Service Team has determined that Veteran B will be sent a letter offering credit protection services.…

Issue: Veteran A received Veteran B's application for health benefits along with his requested information. The information included Veteran B's name, address, SSN, DD214, salary, wife's name, Medicare claim number, and mother's maiden name.…

Outcome: 03/17/15: The Incident Resolution Service Team has determined that Veteran B will be sent a letter offering credit protection services.…