Lobbying Relationship

Client

RIGHTNOW TECHNOLOGIES

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Lobbying firm

KSCW, INC.

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  • HR404: Federal Customer Service Enhancement Act, To require the establishment of customer service standards for Federal agencies. House, Senate and Federal Agency customer service and Software as a service.

Duration: to

General Issues: Science/Technology

Spending: about $90,000 (But it's complicated. Here's why.)

Agencies lobbied since 2008: House of Representatives, U.S. Senate, Homeland Security - Dept of (DHS), Housing & Urban Development - Dept of (HUD), Agriculture - Dept of (USDA), General Services Administration (GSA), Labor - Dept of (DOL), Army - Dept of (Other), Commerce - Dept of (DOC)

Bills mentioned

H.R.404: Federal Customer Service Enhancement Act of 2008

Sponsor: Henry Cuellar (D-Texas)

H.RES.1263: Directing the Chief Administrative Officer and the Sergeant at Arms of...

Sponsor: Frank R. Wolf (R-Va.)

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Lobbyists

Lobbyists named here were listed on a filing related to this lobbying engagement. They may not be working on it now. Occasionally, a single lobbyist whose name is spelled two different ways on filings may be represented twice here.

Lobbyist Covered positions?
John Weinfurter Chief of Staff, Rep. Joseph Moakley Special Assistant, Rep. Tom Barrett
Larry Mitchell Deputy Admin. of Farm Programs - FSA, USDA
Jonathan Harsch n/a
David Senter n/a
Billy Senter n/a
Adrienne Hickle n/a
Lisa Miles n/a
Brien Bonneville n/a

Disclosures Filed

Once a lobbying engagement begins, the lobbyist or firm is required to file updates four times a year. Those updates sometimes change which lobbyists are involved or add new issues being discussed. When lobbyists stop working for a client, the firm is also supposed to file a report disclosing the end of the relationship.

Termination
Q3 Report
Q2 Report
Q1 Report
Registration

Source: Clerk of the U.S. House of Representatives and Secretary of the Senate

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