ST BERNARDINE MEDICAL CENTER

Issue: Based on interview and record review, the facility failed to ensure the confidential treatment of protected health information (PHI) for three patients (Patient A, Patient B, and Patient C), when their PHI was inadvertently auto-faxed to a medical group Medical…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview and record review, the hospital failed to ensure that their policies were followed to protect the confidentiality of Patient A's protected health information (PHI). The hospital failed to ensure that Case Manager 1 (CM 1) faxed confidential…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on staff interview and record review, the facility failed to maintain the privacy and confidentiality for one patient (Patient A), when an employee inadvertently sent Patient A's medical information to the wrong insurance company.Findings: An interview was conducted on…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on staff interview and record review, the facility failed to maintain the privacy and confidentiality for one patient (Patient A) when an employee inadvertently found Patient A's medical information in another patients medical file.Findings:An interview was conducted on 5/24/12…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on staff interview and record review, the facility failed to maintain the privacy and confidentiality of one patient (Patient A) when an employee sent Patient A ' s condolence letter to another patient.Findings:An interview was conducted with the facility…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on staff interview and record review, the facility failed to maintain the privacy and confidentiality of one patient (Patient A) when an employee sent Patient A ' s condolence letter to another patient.Findings:An interview was conducted with the facility…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview and record review, the facility failed to maintain the privacy and confidentiality for one patient (Patient A), when an employee mistakenly sent Patient A ' s insurance information to the wrong medical group.Findings:An interview was conducted on…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on interview and record review, the facility failed to maintain the privacy and confidentiality for one patient (Patient A), when an employee called Patient A ' s formal spouse and informed them of Patient A ' s admittance to…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on staff interview and record review, the facility failed to maintain the privacy and confidentiality for one patient (Patient A) when an employee was unable to locate a previous CD-rom record with Patient A's health information on it.Findings:An interview…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights

Issue: Based on staff interview and record review, the facility failed to maintain the privacy and confidentiality of one patient (Patient A), when an employee inadvertently sent Patient A ' s insurance information to the wrong insurance company.Findings:An interview was conducted…

Outcome: Deficiency cited by the California Department of Public Health: Patients' Rights