C.W. Bill Young VA Medical Center

Issue: VA employee discovered one sheet of paper containing 12 patient identification labels adhered to it in a parking lot on VA grounds.

Outcome: 10/07/13: Twelve (12) Veterans will be sent letters offering credit protection services due to full SSN being exposed.…

Issue: Patient A was seen in the Emergency Department (ED). While in the ED, the patient was given Patient B's medical wrist band by a VA employee. Patient A was provided medical care but left the ED prior to full treatment.…

Outcome: 10/03/13: The wrist band contained Patient B's full name and full SSN which Patient I left the facility with. Patient B will be sent a letter offering credit protection services.…

Issue: A Release of Information clerk mismailed Veteran A's completed non-VA disabled parking permit form along to Veteran B, complete form contained Veteran A's full name, date of birth, driver's license number and home address…

Outcome: 08/29/13: Veteran A will be sent a letter offering credit protection services.…

Issue: A Release of Information clerk mismailed Veteran As completed non-VA disabled parking permit form along with information related to service-connection and monthly disability to Veteran B.

Outcome: 08/22/13: Veteran A will be sent a letter of notification.…

Issue: Copied Anesthesia records are missing. Information was sent from one office to another using a pneumatic tube system at the Bay Pines VA Healthcare System. It was reported that the information was never received. Each record contains patient full name,…

Outcome: 08/19/13: Twelve (12) Veterans will be sent letters offering credit protection services.…

Issue: A VA physician called a patient's home. The patient was not available. The person on the phone was patients son. During the call the physician verbally communicated to the patients son his speculations of the patient over-medicating himself. The son…

Outcome: 07/31/13: The Patient will be sent a HIPAA notification letter due to Protected Health Information (PHI) being disclosed.…

Issue: Patient A received Patient B, C, D, E, F, and G's EKG and appointment list from a VA physician. The information at risk includes the Patients' names, dates of birth, full SSN and diagnoses.…

Outcome: 06/21/13: Six patients will receive a letter offering credit protection services.…

Issue: Veteran A was made aware that his information was inadvertently disclosed to Veteran B. When Veteran A received notification from Bay Pines VA, he realized he had information belonging to Veteran B.…

Outcome: 06/07/13: Veteran B will be sent a letter offering credit protection services, as his medical information and full SSN were disclosed.…

Issue: A VA employee accessed a family member's electronic medical record. The Veteran/family member reported to Privacy that the VA employee was using this information and interrupting his personal life and his care

Outcome: 06/07/13: A sensitive patient access report was run and the employee did admit to the unauthorized access. The patient will be sent a HIPAA notification letter.…

Issue: A release of information clerk at the Bay Pines VA Healthcare System disclosed Veteran A's completed authorization to release health information form to Veteran B.

Outcome: 05/24/13: Veteran A will be sent a letter offering credit protection services.…