C.W. Bill Young VA Medical Center

Issue: Veteran A received Veteran B's medication in the mail.

Outcome: 05/09/14: The Incident Resolution Team has determined that Veteran B will be sent a HIPAA notification letter due to Protected Health Information (PHI) being disclosed.…

Issue: Veteran A contacted the Release of Information department and reported that he received a disk with Veteran B's health information. Veteran A will be returning the disc to the facility, the data at risk will be reviewed at that time…

Outcome: 05/07/14: The disk has been retrieved by Release of Information staff and the it was confirmed that Veteran A received Veteran B's information. Privacy Officer is changing ticket from complaint to incident. Veteran B' name, address and protected health information…

Issue: Upon internal inspection it was discovered that a Release of Information clerk disclosed USC 7332 protected health information to a social security disability advocates office without authorization.

Outcome: 05/27/14: The Incident Resolution Team has determined that the Veteran will be sent a HIPAA notification letter due to Protected Health Information (PHI) being disclosed.…

Issue: A consult written for Veteran A was erroneously documented in Veteran B's chart. Veteran B received a copy of the information and reported the error to VA. The identifiers for Veteran A that were included in the consult are Veteran…

Outcome: 05/02/14: The Incident Resolution Team has determined that Veteran B will be sent a HIPAA notification letter due to Protected Health Information (PHI) being disclosed.…

Issue: A VA social worker visited Veteran A at his residence today. Veteran A told the social worker he was confused about mail he received from VA. The social worker realized Veteran B's appointment letter was also included in the envelope…

Outcome: 05/01/14: The Incident Resolution Team has determined that Veteran B will be sent a HIPAA notification letter due to Protected Health Information (PHI) being disclosed.…

Issue: Veteran A reported to the Patient Advocate's office at the Lee County Healthcare Center that protected health information was verbally disclosed to a family member without authorization by a nurse. The information was related to USC 7332, protected health information…

Outcome: 05/01/14: The Incident Resolution Team has determined that Veteran B will be sent a HIPAA notification letter due to Protected Health Information (PHI) being disclosed.…

Issue: Upon internal audit of processed requests for release of information, it was discovered that a clerk released USC 7332 protected health information on Veterans A and B without the proper authorization to a transitional house

Outcome: 04/24/14: The Incident Resolution Team has determined that Veteran A and B will be sent a notification letter.…

Issue: A VA employee communicated the full name and medical condition of another VA employee from personal email account to both Bay Pines employees and one employee from another VA without the need to know.

Outcome: 04/22/14: The Incident Resolution Team has determined that the employee whose health information was disclosed will be sent a HIPAA notification letter due to Protected Health Information (PHI) being disclosed.…

Issue: Veteran A was given Veteran B's appointment list at an appointment earlier this afternoon. Veteran A reported to another appointment with the appointment list. The clinic realized Veteran A had Veteran B's appointment list. The clinic regained custody of the…

Outcome: 04/17/14: The Incident Resolution Team has determined that Veteran B will be sent a HIPAA notification letter due to Protected Health Information (PHI) being disclosed.…

Issue: VA employee did not receive W2 tax form.

Outcome: 04/25/14: The Incident Resolution Team has determined that the employee will be sent a letter offering credit protection services due to the W2 being unable to be located.…