Dayton VA Medical Center

Issue: An employee accessed the medical record of her father multiple times.

Outcome: 05/07/14: The Incident Resolution Team has determined that the Patient will be sent a HIPAA notification letter due to Protected Health Information (PHI) being accessed inappropriately.…

Issue: The Union steward received an evidence file from Human Resources. One page of the file pertained to an ex-employee.…

Outcome: 04/16/14: The Incident Resolution Team has determined that there was a policy violation. While there was an unauthorized access/disclosure of data, it has been determined that the incident has a low probability of a risk of compromise.…

Issue: An employee inappropriately disclosed to an attorney a copy of a patient's medical record progress note. The note contained the patient's mental health diagnosis and full telephone number…

Outcome: 02/03/14: Veteran A will be sent a notification letter. 02/18/14: According to the Privacy Officer. A progress note with another patient's full name was also discovered after reviewing the information that was disclosed. Fact-finding meeting was held with employee. Preparing…

Issue: Lab results of Veteran B was included in the mailing of medical information to Veteran A. Veteran B's name, address and lab results.…

Outcome: 10/16/14: Veteran B will receive a HIPAA letter of notification.…

Issue: Veteran A received his lab results as well as Veteran B's lab results in the mail.

Outcome: 12/24/13: Veteran B will be sent a HIPAA notification letter due to Protected Health Information (PHI) being disclosed.…

Issue: Veteran neighbor of Veteran A received records pertaining to Veteran A among documents given to her (Veteran B) upon discharge from this facility. She delivered the records in person to Veteran A (both live in same apartment complex).…

Outcome: 11/27/13: Veteran A will be sent a letter offering credit protection services.…

Issue: Veteran/Patient A reported to a nursing staff member that he was given a printout of an upcoming appointment, but the printout was for Veteran/Patient B. The printout contained the full name, full social security number, and date of birth of…

Outcome: 12/02/13: Veteran/Patient B will be sent a letter offering credit protection services due to full SSN being disclosed.…

Issue: It was reported that a physician gave a patient written instructions on the back of a list that contained patients appointments. Additionally, the list contained the full name, full security social number, means test information, and co-pay information about six…

Outcome: 10/15/13: Six (6) Patients will be sent letters offering credit protection services. 10/24/13: Update - Seven (7) Patients will be sent letters offering credit protection services.…

Issue: Human Resource Assistant inadvertently mailed employee A's employment records to employee B. Employee B did not receive employee A;s records. Employee A immediately returned employee B's records to Human Resource Service. The records were returned within 24 hours.…

Outcome: 09/06/13: Employee A will be sent a general notification letter.…

Issue: A VA Employee was detailed to a temporary assignment. Prior to being detailed the employee's responsibility was to access the electronic medical record of mental health patients to assess the need for psychiatric help. The employee stated he was never…

Outcome: 06/16/13: The Patient will receive a notification letter, due to the patient record being accessed inappropriately and the information disclosed.…