VA Northern Indiana Health Care System

Issue: Veteran A received a FOBT kit from a contracted Community Based Outpatient Clinic (CBOC) employee that had the full name, full Social Security Number, and birth date of Veteran B. Veteran A returned the kit to the contracted CBOC.…

Outcome: 10/20/14: The Incident Resolution Service Team has determined that Veteran B will be sent a letter offering credit protection services.…

Issue: Veteran A was given a FOBT kit with Veteran B's full name, full social security number, and birth date on the label. Veteran A scratched the information off the label and entered his own information and returned the kit to…

Outcome: 10/17/14: The Incident Resolution Service Team has determined that Veteran B will be sent a letter offering credit protection services.…

Issue: Veteran A received a copy of Veteran B's lab results stapled to his own results. Veteran A returned the results to the contracted Community Based Outpatient Clinic (CBOC).…

Outcome: 10/06/14: The Incident Resolution Service Team has determined that Veteran B will be sent a HIPAA notification letter due to Protected Health Information (PHI) being disclosed.…

Issue: Veteran A received her FMLA paperwork and included was three forms for Veteran B. Veteran A brought them to the Patient Advocate. The Privacy Officer (PO) happened to be talking with the Patient Advocate about another issue when this privacy…

Outcome: 09/18/14: The Incident Resolution Service Team has determined that Veteran B will be sent a HIPAA notification letter.…

Issue: Veteran A received a copy of Veteran B's nursing same day surgery discharge instructions. The instructions included the full name, full SSN, birth date, diagnosis, and medications for Veteran B.…

Outcome: 09/18/14: The Incident Resolution Service Team has determined that Veteran B will be sent a letter offering credit protection services.…

Issue: Veteran A received his information and also a prosthetics letter and form 10-90 for Veteran B. Veteran A sent Veteran B's information to the Director's Office and it was given to the Privacy Officer.…

Outcome: 09/08/14: The Incident Resolution Service Team has determined that Veteran B will be sent a HIPAA notification letter due to Protected Health Information (PHI) being disclosed.…

Issue: Veteran A was handed a copy of Veteran B's scheduling letter. The letter had Veteran B's name, address, last 4 of the social security number and one rehab appointment date and time.…

Outcome: 08/20/14: The Incident Resolution Service Team has determined that Veteran B will be sent a HIPAA notification letter due to Protected Health Information (PHI) being disclosed.…

Issue: Reported by the Chief of Health Information Management Service (HIMS) that a Release Of Information (ROI) clerk released information to the daughter of a Veteran.

Outcome: 08/18/14: The Incident Resolution Service Team has determined that Veteran A will be sent a HIPAA notification letter due to Protected Health Information (PHI) being disclosed. 11/07/14: The Veteran is deceased and the disclosure was to his next of kin.…

Issue: The Discharge Nurse gave Veteran A the discharge instructions for Veteran B. Veteran A had departed for home before the event was discovered. The Privacy Officer (PO) contacted Veteran A and arranged for the return of instructions by pre-paid mail.…

Outcome: 08/11/14: Veteran B's name, full SSN, date of birth and diagnosis were on the discharge instructions. The Incident Resolution Service team determined that Veteran B will receive a letter offering credit protection services.…

Issue: Veteran B received a copy of Veteran A's document titled Application for Emergency Detention of Mentally Ill and Dangerous Person. Copy was with Veteran B's clinic discharge instructions. Veteran B visited the Clinic Friday afternoon 7/25, realized on Sunday 7/27…

Outcome: 07/28/14: The Incident Resolution Service Team has determined that Veteran A will be sent a letter offering credit protection services.…