Search Privacy Violations, Breaches and Complaints
This database was last updated in December 2015 ago and should only be used as a historical snapshot. More recent data on breaches affecting 500 or more people is available at the U.S. Department of Health and Human Services’ Breach Portal.
Veterans In Partnership (VISN 11)
214 results found from all sources. Sorted by date.
December 13, 2012
Reported as: VISN 11 Fort Wayne, IN
Issue: A Veteran with the same first name, middle initial, and last name received medication for another Veteran. Veteran who received the medication via UPS contacted the Indianapolis call center and spoke to a pharmacist there. That pharmacist called the supervisor…
Outcome: Pharmacy staff will be re-educated on the importance of double checking and verifying all Veteran information before mailing medications.
December 12, 2012
Reported as: VISN 11 Ann Arbor, MI
Issue: Patient A received a copy of Patient B's non-VA medical records that were being returned to him in the mail. The non-VA medical records consisted of x-ray and ultrasound reports that included Patient B's full name, date of birth, and…
Outcome: Ambulatory Care Nurse Manager is working with staff to develop a process to be able to trace errors and identify which staff person made the error. The VA staff responsible for mailing patient information have been reminded that we are…
December 12, 2012
Reported as: VISN 11 Ann Arbor, MI
Issue: Patient A received a letter from his physician regarding an update on his condition and to notify him to schedule an appointment. In the same mailing envelope Patient A also received a Physician letter for Patient B and page 2…
Outcome: Ambulatory Care Nurse Manager is working with staff to develop a process to be able to trace errors and identify which staff person made the error. The VA staff responsible for mailing patient information have been reminded that we are…
November 28, 2012
Reported as: VISN 11 Saginaw, MI
Issue: Patient A received a letter with his lab results in the mail. In addition he also received a letter with Veteran B's lab results. No SSN was on the letter. Update: 11/29/12:Veteran B will receive a HIPAA letter of notification.…
Outcome: Information was retrieved from Patient and Notification Letter was mailed. Staff are instructed again to follow process of verifying information before the envelope is sealed.
November 13, 2012
Reported as: VISN 11 Ann Arbor, MI
Issue: Release of Information Clerk mailed Patient B's lab results to Patient A. Lab results also contained Patient B's full name, full SSN, and date of Birth. Update: 11/13/12:Patient B will be sent a letter offering credit protection services due to…
Outcome: The Privacy Officer has notified the Release of Information Supervisor of this incident, and VA staff responsible for mailing patient information have been reminded that we are responsible for protecting the privacy of our patients information. VA staff were also…
November 8, 2012
Reported as: VISN 11 Danville, IL
Issue: A Social Worker at VA Illiana Health Care System released protected 7332 information to an outside treatment facility without proper authorization from the Veteran patient. Update: 11/08/12:One patient will be sent a letter of notificaiton.…
Outcome: Education and additional training was provided to the employee regarding ROI. HIPAA Notification letter mailed to Veteran.…
November 8, 2012
Reported as: VISN 11 Danville, IL
Issue: An Emergency Room Worker at VA Illiana Health Care System released protected 7332 information to an outside treatment facility without proper authorization from the Veteran patient. Update: 11/08/12:One Veteran will be sent a letter of notification.…
Outcome: Education and additional training was provided to the employee regarding ROI. HIPAA Notification letter mailed to Veteran.…
November 7, 2012
Reported as: VISN 11 Indianapolis, IN
Issue: Through an access request of a Veteran/Employee, it was noticed that a fellow employee had accessed his medical records prior to his placement with that particular unit. The accessor has no knowledge why she was in his record but a…
Outcome: Employee is to receive a reprimand for her actions. HR waiting to hear back from Supervisor. Notification letter sent to wronged employee several weeks ago. Copy filed in system for verification of mailing.
November 5, 2012
Reported as: VISN 11 Battle Creek, MI
Issue: A temporary address for Veteran A was entered incorrectly into Veteran A and Veteran B's record. This error resulted in Veteran A recieving Veteran B's lab results notification letter and medication inappropriately. Veteran A contacted telephone triage to report the…
Outcome: Employee responsible has been educated on error and the process involved with changing addresses. Notification letter has been sent to the impacted Veteran.…
November 1, 2012
Reported as: VISN 11 Battle Creek, MI
Issue: A Release of information (ROI) request from a local county jail was processed and released using the wrong Veteran's name and information. The Veterans last names are the same. The letter contained Veteran B's name, full SSN and protected health…
Outcome: Education has been provided to the employee responsible for the error. Credit Monitoring offer code/notification letter has been sent to the impacted Veteran.…