Inspection on Mar 18, 2015 | Score: 92

Buffet-Windjammer- Starboard Side

The inspector entered the Windjammer around 11:15 a.m. and observed passengers at the starboard side buffet service line taking food items. There was a tray of cut tomatoes, which wasn't discarded from the line until 11:20 a.m. The time control plan stated the breakfast service time at the St. Thomas port was from 0700 to 1100.

Galley-Cold Pantry

A container of roasted potato salad was missing a 4-hour discard label on a preparation counter. This was corrected.

Galley-Cold Pantry

Many containers of potentially hazardous foods located on preparation counters had inaccurate time control discard labels, which stated time periods more than four hours. For example, a time control label stated four hours and 5 minutes.

Galley-Hot Section

Two food employees wearing beard restraints did not wear the restraints appropriately, and the restraints did not cover their mustaches. One food employee with a mustache was not wearing a restraint. A similar violation was noted on the last inspection.

Galley-Pot Wash

A soiled trolley, used to transport stores, was stored under the clean pot and pan rack. This clean rack contained clean pots and pan.

Galley-Pot Wash

A soiled trolley, used to transport stores, was stored under the clean pot and pan rack. This clean rack contained clean pots and pan.

Other-Park Cafe

Two wells of soup and beef on a carving board, both on time control. placed on the front preparation counter did not have 4-hour discard labels. The service period was greater than four hours.

Other-Ice Cream Parlor

The back panel of the yogurt soft serve machine had a gap exposing a technical compartment, which was very soiled with dust. Staff informed the inspector a tray was normally placed there to cover the gap.

Other-Ice Cream Parlor

The back panel of the yogurt soft serve machine had a gap exposing a technical compartment

Other-Johnny Rockets

The milk dispensing tube protruded over one inch from the chilled dispensing head.

Galley-

Food employees were placing inaccurate 4-hour discard labels on potentially hazardous food items on food preparation counters. Many of the time control labels stated a discard time beyond four hours. Additionally, staff were not following the time control plan for the Windjammer breakfast buffet service on the starboard line.

Medical-Late Reporting

During the 1-8 March voyage, a nonfood worker reported gastrointestinal illness (GI) onset on 2 March at 0500 and reported to medical at 1323. The patient remained in his room during this time. During the 15-22 February voyage, a food worker (pastry) reported GI onset on 18 Feb at 1030 and reported to medical 1729. The crew member did not work, and was reported to have remained in his room during this time. Both crew members were counseled.

Bar-Schooner Bar

The plenum directly above the front bar counter was soiled. The plenum area was very high and difficult to access.

Recreational Water Facilities-Solarium Pool

The record review of the Solarium Pool showed the halogen levels for this interactive recreational water facility (RWF) were consistently above 5.0 ppm. This facility had spray features and was halogenated to levels of 3.0-10.0 ppm. Most of the readings were between 4.0 and 8.0. On 11 March, staff received instructions from the cruise line corporate office to halogenate the facility in the range of 2.0-5.0, same as for all other interactive RWFs on the ship. Halogenation at this range started on 12 March. On the day of inspection, this interactive RWF had halogen levels of 5.0 ppm when tested by the inspector.

Recreational Water Facilities-Solarium Pool

The record review of the Solarium Pool showed the halogen levels for this interactive recreational water facility (RWF) were consistently above 5.0 ppm. This facility had spray features and was halogenated to levels of 3.0-10.0 ppm. Most of the readings were between 4.0 and 8.0. On 11 March, staff received instructions from the cruise line corporate office to halogenate the facility in the range of 2.0-5.0, same as for all other interactive RWFs on the ship. Halogenation at this range started on 12 March. On the day of inspection, this interactive RWF had halogen levels of 5.0 ppm when tested by the inspector.

Bar-Sand Bar

Two water dispensers were located on the consumer counter of the bar for passenger self-service. Although a tray with cups was next to the dispensers, the inspector observed a passenger refilling a personal water bottle touching the lip-contact surface of his bottle to the dispenser spout. Both bartenders working on the other side of the bar did not notice the issue. No sign was posted to direct consumers to use a clean cup or state refills were not allowed.

Other-Candy Beach

Two live ants and a fruit fly were observed on the deck near the self-service candy dispensers.

Provisions-Liquor Stores

A portable fan was stored under a shelving unit. The fan was removed from the room.

Provisions-Frozen Juice

The light intensity was less than 110 lux to the left of the evaporative condenser. One light bulb was not working.

Preparation Room-

The light intensity was less than 110 lux to the right of the combination ovens.

Buffet-Garden Cafe

Numerous previously cleaned bowls and cups out for crew self-service were wet on the food contact area.

Galley-Hot Galley

In the hot galley, the temperature of the handwash station was 129°F. The user could not adjust the temperature. Staff stated that at a work order was placed at noon on the day of the inspection because no cold water was available.

Galley-Deck 3 Pastry

The temperature of the handwash station, adjacent to the dry store room, was 129°F. The user could not adjust the temperature.

Galley-Deck 3 Pastry

The cooling logs were not completed for two potentially hazardous food items. On 12 March, temperatures for a soufflé were 160°F at 12:07, and 67°F at 14:01. No further temperatures were documented. The preparer explained the food item was removed and immediately served. On 16 March, temperatures for Spanish vanilla lollipops were 168°F at 17:21, and 67°F at 19:07. No further temperatures were documented.

Galley-Deck 3 Pastry

Outside the pastry, about four trolleys were full of previously cleaned plates and bowls. Approximately 50 bowls were still wet on the food contact area.

Galley-Deck 4 Bakery

At the entrance to the bakery, small pieces of dough were in the open handwash station waste receptacle.

Galley-Deck 4 Port Ice Machine

On the inside of the white plastic deflector panel, silicone from the ice machine manufacturer covered two small holes. It could not be verified this was a food-grade silicone.

Galley-Deck 4 Port Dishwash Machine

Plate covers were observed coming out of the dishwash machine turned on their sides. This prohibited proper washing and sanitizing of all areas of the plate covers.

Galley-Deck 4 Men's Toilet Room

The inside of the toilet bowl was heavily soiled.

Galley-Deck 5 Starboard Dry Storage Cabinet

Inside the dry storage cabinet, adjacent to the starboard ice machine, the front area of a plastic tray was wet. Dry food items were stored on this shelf.

Galley-Deck 5 Hot Galley

The cooling log was not completed for a potentially hazardous food item. On 14 March, temperatures for a preseared raw curry chicken were 67°F at 09:27, and no temperature was documented for the written time of 12:37. It was not documented that the chicken was cooled to 41°F or less. The preparer explained the chicken was fully cooked and immediately served.

Galley-Deck 5 Potwash

When the inspection team arrived in the area, the crew member working on the clean side of the potwash three-compartment sink was observed on the soiled side alongside the pile of soiled items. He then rinsed his gloves from the faucet of the wash compartment and moved to the sanitizing compartment. The inspector questioned him on his recent actions. He was advised by supervisors to wash his hands and sanitize his gloves.

Inspection on Nov 09, 2014 | Score: 100

Provisions-Red Wine Stores

A broom and dustpan were stored under and behind a shelving unit. The items were removed.

Provisions-Beverage Stores

A wrapped electrical cord was stored on top of a box of bottled beverages. The cord was removed.

Galley-Deck 3 Pastry

Two slotted fasteners were in the food splash zone above the mixing bowl on the white, counter top mixer.

Galley-Deck 4 Food Worker Men's Toilet Room

The door was not completely self-closing. A work order was submitted.

Dining Room-Deck 3 Condiment Locker

No coving was at the deck/bulkhead juncture.

Galley-Deck 5 Pantry

The undercounter technical compartment below the center preparation counter had corrosion on the bottom.

Other-Candy Beach

No coving was at the deck/cabinet juncture below the self-service candy dispensers and packaged candy storage cabinets.

Galley-Sorrrentos

One of the cold well plastic lids was cracked. A work order was submitted.

Bar-Cupcake Cupboard

The chlorine concentration in the sanitizing bucket was less than 50 ppm. This was immediately corrected.

Galley-Dishwash

Two buckets were stored in the handwashing station located at the soiled end of the in-use flight-type dishwasher. This was corrected.

Galley-Hot Section

The employee cleaning the floors around the food preparation counters had an uncovered mustache and partial beard. Food was unprotected on top of the counters.

Pantry-Sun Bar Pantry

A wet mop was stored in the cleaning locker in a position that did not allow it for air-dry. This was corrected.

Galley-Solarium

Two dispensing ports and nozzles of the previously cleaned left juice dispenser were soiled with juice residues.

Pantry-Pool Bar Pantry

On the clean storage racks, at least five trays with clean glasses and utensils were soiled with red liquid and red debris. The trays were removed to be rewashed.

Pantry-Pool Bar Pantry

On the clean storage racks, clean glasses and utensils were stored in trays that were soiled with red liquid and red debris. The trays were removed to be rewashed.

Room Service-

The previously cleaned food slicer had a heavy build-up of food residue under the slicer's backplate next to the exit path of the food from the slicer blade.

Galley-Chops Grille

The previously cleaned char grill was heavily soiled with oil, grease, and food residues.

Galley-Chops Grille

The ticket rail on the technical compartment cover of the left most upright refrigerator was soiled with food residues and grease.

Bar-Park Café Coffee Bar

Slotted fasteners were located in the food-splash zone by the two milk steamers. Also, the panel over the hot water dispenser was heavily corroded.

Pantry-Vintages

On the clean storage racks, at least three trays with clean glasses and utensils were soiled with debris. The trays were removed to be rewashed.

Pantry-Vintages

On the clean storage racks, clean glasses and utensils were stored in trays that were soiled with debris. The trays were removed to be rewashed.

Pantry-Vintages

The utility sink was continuously leaking.

Pantry-Vintages

The previously cleaned food slicer had a heavy build-up of food residue under the slicer's backplate next to the exit path of the food from the slicer blade.

Pantry-Vintages

The bottom panel of the microwave oven was heavily cracked in several places, making it difficult to clean.

Pantry-On Air Bar

The large waste container had no lid.

Housekeeping-Outbreak Prevention and Response Plan (OPRP)

The OPRP had been undergoing revisions with the newest release around the end of October. Some items in the plan must be updated to comply with the VSP Operations Manual section 9.0. For example: the plan described continuous disinfection begins when the ship reaches reportable acute gastroenteritis (AGE) cases of 1.5% or above among all onboard (passengers and crew members), as opposed to separating the response threshold between passengers or crew members; and there were no procedures for informing embarking crew members following an outbreak or those crew members onboard during the outbreak.

Inspection on Aug 31, 2014 | Score: 97

Potable Water-Bunkering

The analyzer at the bunker dosing station was found to be out of calibration for halogen levels as compared by manual tests done by the inspector. Staff was using the values from the analyzer for the bunkering halogenation records. Between 08:25 and 00:33, the analyzer had free halogen levels of 2.23, 2.24, and 2.30 ppm, while the manual tests done by the inspector were 3.56, 2.80, and 3.03 ppm. At 08:40, the review of the bunkering log in the engine control room (ECR) disclosed that bunkering started at 07:19 and also had a recorded halogen level of 2.30 ppm for 08:30. Staff stated that the halogen and pH levels recorded on the log were those they could see in the ECR's screens from the readings of the analyzer in the bunker dosing station.

Potable Water-Evaporator #1

There was no air gap for the reduced pressure (RP) assembly. A funnel was installed under the RP and the RP's air relief vent was below the funnel's flood-level rim.

Potable Water-Tank Maintenance Records

Potable water tank maintenance records showed that the tanks were cleaned and sanitized with 200 ppm of chlorine solution for not less than 2 hours. The records also had the following statement: 'All tank surfaces remained wet with the chlorine solution for more than 2 hours'. Staff stated that although they made that statement, the chlorine concentration on the tank surfaces was not tested during the two hours.

Recreational Water Facilities-Solarium Spa Pool Drain Cover

Previous inspection conducted in May 2014 found that the drain cover was approved for multiple drain use only but was installed on a single drain. As a result, the ship requested and received a letter from a licensed engineer stating that the drain cover complied with the 2011 VSP Operations Manual and with the ASME/ANSI A112.19.8-2007. However, the letter did not address the fact that the cover was installed in a single drain and not on a multiple drain set-up as certified by the drain cover manufacturer.

Recreational Water Facilities-Whirlpool/Spa #4

The overflow grating on the ship's side next to the windows was broken and missing in several areas. Staff stated that there was a work order to correct the grating.

Recreational Water Facilities-Whirlpool/Spa #6

Water was stagnant next to the whirlpool overflow grating next to the adjacent shower. The drain was clogged. The stagnant water could splash back in the whirlpool.

Recreational Water Facilities-H2O Zone

The H2O Zone had a children's pool and a shared interactive play area with jets and sprays. The turnover rate for the combined system was 1 hour and not 30 minutes. The inspector explained the staff that for facilities that meet the definition of more than one type of RWF, the more protective turnover rate applies. Specifically, this facility was an interactive RWF and a children's RWF. Halogen residuals were correctly maintained above 2.0 ppm, as required for interactive RWFs.

Buffet-Windjammer Starboard Beverage Station

The upper part of the water dispensing nozzle on the water/ice machine was soiled with a black material. A black gasket was in this area, but it could not be determined if the soil was from deterioration of the gasket or mold growth.

Buffet-Windjammer Starboard Wine Refrigerators

Several open bottles of wine were stored in these refrigerators. There was no coving at the deck/refrigerator cabinet juncture. There was also soft sealant on the deck in front of the refrigerator cabinets.

Buffet-Windjammer Starboard Wine Refrigerators

The area between the left wine refrigerator and the storage cabinet was soiled with dust.

Buffet-Windjammer Starboard Wine Refrigerators

The area between the left wine refrigerator and storage cabinet was difficult to access for cleaning.

Buffet-Port Grill

An unlabeled bowl of white and red powder was on the counter next to the deep fat fryer. According to the staff, this was seasoned salt. A label was added.

Galley-Windjammer - Port Entrance

The sensor to activate the water on the handwashing station was not working. This had already been reported.

Room Service-

Three trays of turkey panini sandwiches labeled with a preparation date of 8/28 and a discard date of 9/3 were in the walk-in refrigerator. These sandwiches could not be located on the cooling logs for 8/28, but turkey panini sandwiches were on the cooling log for 8/26. It could not be determined if the sandwiches were labeled with the incorrect preparation and discard dates, or if the sandwiches were not entered into the cooling log.

Bar-Park Cafe

The top, right removable orange plastic piece on the orange juicer machine had a gouge that created a difficult to clean area. The piece was removed to be replaced.

Pantry-Sand

A plastic bin with several smaller plastic containers of beverage garnishes such as pineapple, oranges, cherries, and limes was on the counter next to the soda dispensing machine. The container did not have a lid. The bar was not open yet and no one was in the pantry at the time of the inspection. A lid was placed on the garnishes.

Pantry-Sand

The drain line from the blender drained into a small plastic bucket on the deck on top of the scupper.

Bar-Pool

Some of the components inside undercounter technical compartment 4411.155P.218C were soiled with a black and red slimy material. The crew member in this area was directed immediately to clean the compartment.

Galley-Johnny Rockets

Water was accumulated on the bottom of the ice machine technical compartment.

Pantry-Cafe Promenade

Several bottles of hand sanitizer were stored in the cleaning locker. These were used in the dispensers for consumers at the entrance to the outlet. These were removed immediately.

Medical-Crew Member Reporting

A Cleaner experienced acute gastroenteritis symptoms on 9 Aug at 08:00, but did not report to the medical center until 17:10. She did not work during this time. She received a written warning for late reporting.

Housekeeping-Ice and Detergent Stations - Chemical Storage

Bulkhead-mounted Oxivir Five 16, glass cleaner, fabric odor eliminator, and acid bathroom cleaner dispensers were set up in 34 housekeeping ice pantries, along with open waste collection containers. The ice pantries included an ice machine and clean utensils. Staff stated only the Oxivir Five 16 dispensers were being moved to other lockers equipped with a water supply.

Dining Room-Menu

The Mojo dinner menu did not have a public health advisory for the 'smoked fish rillettes' dish. This dish had cold smoked salmon.

Galley-Deck 5- Potwash

Two previously cleaned pans were soiled with food debris.

Galley-Deck 5- Pantry Walk-in Refrigerator

In the port side pantry walk-in refrigerator, the wire of the deckhead fire detector #0678 was soiled.

Galley-Deck 4- Port Ice Machine

A large amount of gray powder was noted in the ice water return bath of the port ice machine.

Bar-Bolero's

Two of the dispensing lines in the left soda gun had a build-up of debris before the nozzle. Staff stated these dispensing lines were not in use.

Pantry-Bolero's/Starbucks

Two of the dispensing lines in the left soda gun had a build-up of debris before the nozzle. Staff stated these dispensing lines were not in use.

Galley-Deck 3- Port Beverage Station

Soil was noted on the underside crevice of the left juice machine. This was corrected.

Integrated Pest Management-Mooring Lines

Some of the rat guards did not completely surround the mooring lines. This was observed where two mooring lines were close together and one rat guard was used for both lines.

Inspection on May 18, 2014 | Score: 98

Provisions-Egg Thaw Walk-In

Fresh flower bouquets were stored in this walk-in refrigerator between beer kegs and boxes of bread.

Preparation Room-Commisary

Two large flies were around the salad spinner.

Galley-Deck 5 Sauce Station

A pan of roux was labeled for time control on a preparation counter at approximately 10 am, but the time control plan indicated that this galley used time control only during dinner service.

Galley-Deck 5 Potwash Area

There was a leak from one of the pipes on the side of the potwash machine. Water was pooling on the deck below the leak.

Galley-Deck 5 Hot Galley

Condensate was dripping from the side of the exhaust hood above combination oven 4411.0586.001.

Bar-Boleros

The concentration of the sanitizing solution in the bucket was less than 50 ppm. This was corrected.

Buffet-Windjammer - Starboard Beverage Station

At the ice/water dispensing machine, there was a leak from the water dispenser. It was determined the lever was loose.

Other-Park Cafe - Fresh Orange Juice Machine

Black debris was built up inside the orange plastic area above the metal chute and below the opening where oranges entered the machine. During the inspection, the area was not in operation and the machine had been cleaned.

Other-Park Cafe - Fresh Orange Juice Machine

The top of the metal chute was soiled with old orange debris. During the inspection, the area was not in operation and the machine had been cleaned.

Buffet-Solarium

At the back buffet counter, the utility sink faucet was continuously leaking.

Other-Johnny Rockets

At the back buffet counter, the utility sink faucet was continuously leaking.

Room Service-

At the back counter, the utility sink faucet was continuously leaking.

Buffet-Windjammer - Condiment Station

A bottle of sambal oelek out for passenger self-service was not under a sneeze shield or otherwise protected. The bottle had a large opening and a screw cap, requiring the user to replace the cap in order for the condiment to remain protected.

Recreational Water Facilities-Fecal and Vomit Accident Plan

The ship's fecal and vomit accident plan stated the scoop for feces/vomit was to be cleaned and disinfected at 200 ppm for 1 minute. This residual and contact time did not meet the requirement per the procedure provided in Annex 13.8 for a loose stool.

Recreational Water Facilities-Antientrapment Drain

The documentation and stamp on the certified drain cover for the Solarium spa pool stated 'multiple drain use only' but it was used on a single drain. Also, it was unclear if the field fabricated retrofit and installation of the drain cover was conducted by a registered architect or engineer, as required by the manufacturer's instructions.

Bar-Pool Bar

A bar employee was observed opening the spout of a new carton of drink mix with bare hands, contacting the interior of the pouring spout in the process. The same employee was observed closing the spout of each open carton with bare hand contact after pouring, and when re-opening positioned a thumb inside the spout to open.

Bar-Trellis

The live plant vine which was wrapped and tied to the trellis type deckhead metal supports had some sections where the plant extended directly over the bar. On one end in particular the plant was hanging directly above an open container of several cut pieces of mixed fruits for garnishing drinks.

Bar-Trellis

There was a layer of dust debris along the deckhead metal trellis frame beyond one day's accumulation directly over the entire front bar area.

Inspection on Jul 28, 2013 | Score: 99

Galley-Rita's Cantina

There were four slotted screws on the back of the counter-mounted oven and two slotted screws on the door.

Galley-Chops Show Galley

The lidded countertop cold well had a time control label, but the label was difficult to see.

Other-Sorrentos

There was a long, rolled cable laying on the bottom of the technical compartment for the self-service soda dispensing machine. This was corrected.

Other-Sorrentos

The bottom of the technical compartment for the self-service soda dispensing machines was soiled and wet under the long, rolled cable. This was corrected.

Galley-Sorrentos

The vent on the atmospheric backflow prevention device for the potable water line in the multi-flow cabinet was soiled with a black mold, indicating a leak.

Bar-Bow and Stern

A glass was in the handwashing sink. This was corrected.

Pantry-Boleros

One of the garbage bins was in direct contact with a box of juice syrup stored on an adjacent deck stand. The garbage bin was immediately moved.

Food Service General-Time Control Plans

The recently revised time control plans stated operation hours, but it was not clear from the plans if the set-up times were included in the operation hours. This included plans in the galleys, buffets, and for the milk in the espresso machines.

Recreational Water Facilities-Safety Sign

The FLOWRIDER® recreational water facility did not have a sign that specified the minimum required information including: (1) do not use these facilities if you are experiencing diarrhea, vomiting, or fever; (2) no children in diapers or who are not toilet trained; and (3) shower before entering the facility. Safety information only was posted. All of the other safety signs for RWFs had been updated since the previous inspection.

Housekeeping-Soiled Ice Bucket Tong Handling

Over a dozen soiled ice buckets, ice tongs and trays were placed directly on the deck outside the cabins as they were cleaned. This practice transfers deck soil to the areas where these items will be washed.

Galley-Deck 4 Galley Port Entrance

The water at the handwash station reached 133 °F/56 °C during use, and the user could not control the temperature. Staff corrected this during the inspection.

Preparation Room-

There were two pieces of raw chicken with internal temperatures of 49 °F during active thawing in the right side Tina upright reach-in thawing refrigerator. It was unclear why only these pieces were thawing out of temperature, as the other pieces in the same bag were at or below 41 °F. The high temperature pieces were immediately removed and discarded.

Galley-Hot Galley

A full hotel pan of brown gravy was found inside the combination oven with a food temperature of 95 °F. Other pans of potentially hazardous foods inside the same oven were at 135 °F. Staff stated the gravy had been reheated and transferred to the oven for holding.

Medical-Acute Gastroenteritis (AGE) Surveillance Log

Medical staff stated the electronic medical reporting system did not allow them to make a case reportable unless the case had 3 episodes of diarrhea within 24 hours or 1 episode of vomiting plus 1 other symptom. There was no way to make a case reportable if a patient had less than 3 episodes of diarrhea but this was above normal for the individual.

Medical-Immediate Contacts for AGE Ill Crew Members

Medical staff was not following up with and documenting significant others (boyfriend/girlfriend) as immediate contacts for sick crew. Only cabin mates were listed close contacts for followed-up. According to the staff, known contacts were not interviewed unless they were cabin mates.

Medical-AGE Surveillance Log

A passenger reported to medical on 7/15 with two episodes of diarrhea within 24 hours. This passenger was not a reportable case because the passenger was lactose intolerant. However, nothing was noted in the 'underlying illness' column on the AGE log. Another passenger reported on 7/15 with two episodes of diarrhea but stated this was normal for her during her menstrual cycle so she was not listed as a reportable case. Once again, nothing was noted in the 'underlying illness' column on the AGE log.

Medical-AGE Crew Reporting

A crew member on 7/7 experienced AGE symptoms but did not report to medical until over 8 hours from the time of illness onset. The crew member worked while symptomatic. The ship's staff had investigated this incident and disciplinary action was taken and documented. This was a repeat violation from the previous inspection.

Medical-4-hour Update Report

A 4-hour update report was submitted on 7/7 even though there were no additional AGE cases reported since the 24-hour report was submitted.

Potable Water-Medical Microbiolgic WaterTesting Reagent

One box of reagent used for the water sampling tests expired on 7/25/13.

Potable Water-Mineralizer Striping

The water pipes from the mineralizer before the chlorine injection point were labeled as potable water and striped blue, indicating potable water.

Children Area-Nursery

The microwave used by staff was soiled with food debris.

Medical-AGE Surveillance Log

A crew member reported to medical on 7/9 with two episodes of diarrhea and was treated as a nonreportable AGE case. The crew member developed more symptoms later that day, which made them a reportable case. This case was not listed on the AGE log. Medical staff stated after the initial entry into the electronic medical reporting system as a nonreportable case they could go back and change it to a reportable case. This was noted in the previous inspection report.

Medical-AGE Definition

The medical staff did not know that the definition for reportable cases included 3 episodes of diarhhea or what was above normal for the individual. Since 23 June, seven individuals had reported to the medical center with less than 3 episodes of diarhhea and were issued antidiarhheal medication, but were considered nonreportable cases. The medical staff did not question these individuals if the diarhhea was above normal for them so it was unknown whether any of these seven individuals were actually reportable AGE cases.

Inspection on Dec 12, 2012 | Score: 98

Recreational Water Facilities-Safety Signage

The whirlpool safety signs did not include a caution against use by people with low blood pressure. The Solarium pool is considered a spa pool and the safety sign did not include whirlpool safety information. The Flow Rider safety signs did not include the information required for recreational water facilities. These are all repeat violations from the previous inspection. An email correspondence between the ship and the corporate office was observed which stated the new signs are on order.

Medical-Crew Acute Gastroenteritis (AGE) Reporting

On 12/6, a photographer had an onset of AGE symptoms at 3 pm. They went to the crew mess at 4:35 pm, clocked in on the electronic time clock system for work at 4:45 pm, and did not report to the medical facility until 6:20 pm. On 11/9, a dancer had an onset of AGE symptoms at 10 am and did not report to the medical facility until 11/13 at 4:10 pm. The dancer worked during 11/9 and 11/13. The ship's staff had investigated both of these late reporting's and disciplinary actions were taken and documented.

Medical-Acute Gastroenteritis (AGE) Case Reporting

On 11/23, an assistant waiter reported to the medical facility with 2 episodes of diarrhea and this was treated as a nonreportable AGE case. Three hours later, they had an additional episode of diarrhea, making them an AGE case. This case was not changed in the ship's electronic database to reportable and it was not included on the AGE report to VSP. The waiter was isolated for the required 48 hours.

Bar-Bow and Stern Pub

A spray bottle of Oxivir 516 was stored on a step ladder in the bar. The bottle was moved.

Bar-Pool

A spray bottle of Oxivir 516 was stored on the deck. The bottle was moved.

Food Service General-Rack-Conveyor Dishwash Machines

The data plate on these warewash machines had the speed in racks per hour instead of transit time.

Buffet-Solarium

On the worker side back counter of the buffet, the cover to the counter-top cold well was cracked around the handle.

Galley-Vintages

The time control plan posted on a bulletin board inside the galley was covered up by food preparation photos/instructions.

Galley-150 Central Park

Inside the drip pan housing of the flat/grooved grill, the flange around the grease chute was loose and missing two fasteners. This was corrected during the inspection.

Buffet-Sorrento's

The light intensity behind the new soda machines was less than 110 lux.

Buffet-Diamond Lounge

The tongs for the fruit and pastries were placed on plates in front of the food and the food contact surfaces of the tongs were not protected by the sneeze shield. This was corrected during the inspection.

Provisions-Toilet Room

There was a roll of toilet paper in the handwashing sink in the toilet room next to the main preparation room.

Provisions-Toilet Room

There were no paper towels at the handwashing station in the toilet room next to the main preparation room.

Other-Java Cafe

There were no set-up and discard times on the time control plan for the milk used in the coffee machine. The milk was labeled with a four hour discard label. Also, the time control plan described the flow for cupcakes, but cupcakes were not served or stored in this area.

Galley-Crew Mess Scullery

There was food residue on the lip surface of a drinking glass on a clean storage rack.

Galley-Freezer #2830

There were five containers of raw ground beef patties stored above several containers of pre-cooked sausages and corned beef. The containers were re-arranged in the proper places.

Galley-Soup Station

There were a few bowls out for service that were not covered or inverted.

Galley-

There were a few bags and boxes of food stored under an insect light trap near the entrance to the dry storage area and behind the scullery. The food was removed.

Galley-Deck 5 Service Bar

The backflow prevention device located on the water line to the multiflow cabinet was leaking.

Galley-Deck 5

The backflow prevention device on the potable water line to the starboard double stacked Alto sham ovens near the cleaning locker was leaking.

Galley-Deck 5

There was a buildup of condensate on the deckhead immediately above the sauces on the hot line. Condensate was dripping onto the deck. No food items were impacted.

Provisions-Fish Freezer

There were seven boxes of frozen lobster meat that were partially stored under the evaporative condenser in the back right corner. The majority of the boxes were wet and had several layers of frozen ice particles. The food was discarded.

Provisions-Meat Box

There was a box of lamb loin that was covered in frozen ice crystals. The top of the box was stained red and the box was mangled, wet, and had been re-taped several times. The food was discarded.

Provisions-Meat Box

There was a box of lamb loin that was covered in frozen ice crystals. There was evidence this food was not maintained frozen. The top of the box was stained red and the box was mangled, wet, and had been re-taped several times. The food was discarded.

Inspection on Aug 05, 2012 | Score: 97

Medical-AGE Surveillance Log

The AGE surveillance log did not include if antidiarrheal medication was dispensed to non-reportable cases.

Medical-Acute Gastroenteritis (AGE) Surveillance Log

The AGE surveillance log did not include a case identification number, the information in the log was not in the correct order, and the information was not able to be exported into the format required in the 2011 VSP Operations Manual. Also, the STARDOCs medical surveillance system did not consider underlying medical conditions or what was above normal for the individual in the definition of a reportable case. Finally, the STARDOCS medical surveillance system only allowed for inputting the onset of AGE symptoms. Follow-up information, such as additional symptoms that could make someone a reportable case, could not be entered by staff except manually in the 'comments' section of the database.

Medical-Crew Isolation

During the cruise from July 22 to 29, 2012, a stateroom attendant who handles food was a reportable case and had an onset of AGE symptoms on Tuesday July 24, 2012 at 9:37 a.m., but was not classified as a food handler in the STARDOCS medical surveillance system and was not isolated for 48 hours. According to their time card, this person worked on July 25, 2012 from 5:22 p.m. to 10:07 p.m. and on July 26, 2012 from 7:43 a.m. to 12:55 p.m.

Medical-Close Contact Interviews

During the cruise from July 15 to 22, 2012, there was a retail worker with reportable AGE symptoms, but there was no documentation in the STARDOCS medical surveillance system stating this worker did not have any close contacts. Also, during the cruise from July 1 to 8, 2012, there was a waiter with reportable AGE symptoms on July 3, 2012, but there was no documentation in the STARDOCS medical surveillance system stating this worker did not have any close contacts.

Medical-Crew Reporting

During the cruise from July 15 to 22, 2012, one assistant waiter had an onset of AGE symptoms on July 17, 2012 at 9:34 a.m. According to their time card, this food worker clocked in at 4:18 p.m. and clocked out at 4:34 p.m. the same day. This individual did not report to medical until 4:45 p.m. on July 17, 2012. During the last inspection, there were two food workers and three nonfood workers that did not report to medical in a timely manner.

Medical-Knowledge

The medical staff in charge did not know the criteria for isolating food workers and nonfood workers. During the cruise from July 22 to 29, 2012, a stateroom attendant who handles food had an onset of AGE symptoms on Tuesday July 24, 2012 at 9:37 a.m., but was classified as a nonfood worker in the STARDOCS medical surveillance system by the medical staff and was isolated for 24 hours. Also, the medical staff did not understand when the AGE symptom onset should be entered and what symptoms should be entered under the illness onset area of STARDOCS. On July 2, 2012, a food worker was documented in STARDOCS as having 3 episodes of diarrhea and 6 episodes of vomiting at 10:00 a.m. and reported to medical at 5:18 p.m., but according to their medical chart, this worker reported to medical at 10:40 a.m. with severe stomach cramps but no other symptoms and reported to medical at 5:18 p.m.

Potable Water-Incubator

The digital thermometer for the incubator in the medical center used for microbiological samples indicated 24°C, but the documentation for the media used stated the samples needed to be incubated between 34.5°C and 35.5°C. According to the staff, the thermometer had not worked since April 2012 and another thermometer was used to manually check the temperature of the incubator throughout the day. A manual check of the incubator was done during the inspection and the thermometer reading was 38°C. There were at least five water samples in the incubator at the time of the inspection.

Potable Water-Medical Wards 1 and 3

Two reduced pressure assemblies were installed in March 2012 in medical wards 1 and 3, but there was no documentation of the test results after the devices were installed.

Housekeeping-Passenger Public Restroom Handwashing Signs

In the male and female public restrooms on deck 8 aft, including the handicapped stall in the women's restroom, the women's handicapped restroom on deck 6 aft, and the men's deck 8 forward restroom, there were no signs at the handwashing stations or on the adjacent bulkheads advising users to wash their hands. Several of these signs were added at the correct locations during the inspection. During the last inspection, several public restrooms were found to not have signs advising users to wash their hands at the handwashing stations.

Food Service General-Lighting

The light intensity was less than 110 lux behind and around a few pieces of deck- and counter-mounted equipment. This was observed at the aft starboard Windjammer Thirst Quencher 2 between the ice machine and the left bulkhead, and in the Solarium Galley behind the juice machines.

Food Service General-Chilled Water and Brine Lines

The chilled water lines for the ice machines and the brine lines for the upright refrigerators in the food preparation areas were not uniquely identified.

Buffet-Starboard Thirst Quencher 1

In the undercounter cabinet to the left of the ice machine, a bucket of chlorine sanitizing solution had a concentration measured at less than 50 ppm by the inspector.

Buffet-Starboard Thirst Quencher 1

The top of the Thirst Quencher sign was soiled with dust.

Galley-Windjammer Dishwash

The final rinse sanitizing temperature of the in-use conveyor warewash machine was measured at 155°F and 156°F using the inspector's and crew member's thermometers. Also, two thermometers placed on a long rod and held at the plate surface level measured 152°F and 158°F and additional thermometers placed through the final rinse measured between 147°F and 160°F. Only one thermometer during the last temperature check measured 160°F.

Galley-Windjammer Dishwash

Numerous plates and bowls were coming out of the warewash machine leaning against one another. This prohibited proper washing and sanitizing of the food-contact surfaces of these items.

Galley-Windjammer Dishwash

The visual alarm on the in-use conveyor warewash machine was not operational when the final rinse sanitizing temperature was less than 160°F.

Galley-Windjammer Dishwash

The two sensor curtains inside the clean end of the in-use conveyor warewash machine were soiled. The lower portion of these curtains came in contact with the items in the warewash machine. Staff stated these curtains could not be removed.

Other-Sorrento's

From the service side, the top horizontal sneeze guard to the left of the plate stand was chipped at the front left corner.

Galley-Sorrento's

The water temperature of the handwash station at the entrance inside the galley was measured at 131°F. The user could not adjust the temperature. The temperature was adjusted during the inspection.

Other-Deck 6 Diamond Lounge

Staff stated their only option was to use the handwash sink for rinsing drink preparation utensils and equipment. There was no utility sink installed.

Buffet-Deck 15 Solarium/Samba Grill

There were slotted fasteners in the food-splash zone of the water dispenser of the counter-mounted ice/water machine.

Recreational Water Facilities-Antientrapment

The drain covers for the gravity drains less than three feet apart in the swimming pools and the single unblockable gravity drain in the solarium pool were not approved for antientrapment and there were no alarms installed for draining of the pools.

Recreational Water Facilities-Safety Signs

The whirlpool signs did not include a caution against use by people with low blood pressure. The Solarium pool is considered a spa pool and the safety sign did not include whirlpool safety information. The Flow Rider safety signs did not include the information required for recreational water facilities.

Other-Deck 11 Concierge Lounge

One live fruit fly was observed on the faucet of the preparation sink.

Other-Hot Dog House

There were hotel pans of cooked hot dogs and sausages inside the undercounter warming oven at the front service area. Staff stated this was a time control unit, but there was no time control label on the warmer and it was not listed on the time control plan. Temperatures of all the meats inside were at or above 135°F.

Integrated Pest Management-Rat Guards

The rat guards on the mooring lines were not installed properly to restrict the access of rodents. During the last inspection, some of the mooring lines on the forward starboard side of the ship were missing rat guards.

Preparation Room-Fish

The water temperature at the handwash station next to the door was 124°F. The user could not adjust the temperature.

Galley-Deck 4 Bakery

The water temperature at the handwash station next to the stack ovens was 134°F. The user could not adjust the temperature. The temperature was lowered.

Galley-Deck 4 Bakery

A broom was stored in the technical locker next to the rotating oven. The broom was removed.

Galley-Deck 3 Beverage Station

The white piece inside the ice chute on ice dispenser 4411.037P.119 was soiled with a pink substance. The unit was cleaned and sanitized.

Buffet-Garden Cafe

There was no serving utensil for the bowl of apples. This was corrected.

Bar-Boardwalk

Two liquor bottle pour spouts were stored at the back of the handwash station. These were removed.

Other-Tween Deck Corridor

In this corridor, four dishwash racks of clean glasses were stored on a table and eight dishwash racks of clean glasses were stored on a trolley covered by a tablecloth. These glasses were stored under HI fog and grey water lines. In addition, the trolley was directly adjacent to a table with soiled bowls, plates, glasses and linen. According to the staff, the racks of clean glasses were supposed to be stored in the bar equipment storage locker one deck below and had probably been in the corridor since the previous evening.

Other-Tween Deck Corridor

A trolley with soiled plates, glasses, and bowls was stored in this corridor.

Inspection on Feb 05, 2012 | Score: 95

Buffet-Windjammer

The Time Control Plan for embarkation day breakfast specified the setup/opening and operating hours as 5:30 AM to 8:30 AM for the port buffet and 5:00 AM to 8:00 AM for the starboard buffet. The port buffet was still operating past the time in the plan.

Galley-Windjammer

Cleaned plastic food bins were found stacked on a heavily soiled trolley in the galley.

Galley-Windjammer

Soiled pot storage was overloaded with soiled utensils. Wash compartment of the three compartment sink appeared to be used for soiled storage, too, because it was not accessible for actually washing the stack of sheet pans that extended from the bottom of sink to 18 inches above the top rim of the sink. Numerous deck stands extended the soiled storage area into the galley. On the top shelf of installed soil storage rack, the stack of soiled pans extended 24 inches above the clean storage protection partition.

Galley-Windjammer

Heavy soil was noted on 3 pans in the clean storage area.

Galley-Windjammer

Dishwashing area had a stack of soiled bins stacked directly on the deck at the soiled end of the machine. A pan of soiled buffet service utensils was also noted stored directly of the deck in this same area.

Buffet-Windjammer

Two bowls with food debris on them were found on the passenger buffet counter.

Other-Johnny Rocket's

Water with soil in it was observed in pocket door recess to the left of the service area grill line.

Other-Johnny Rocket's

The grill cook did not have a tip-sensitive thermometer for measuring the hamburger cooking temperatures.

Other-Rita's Cantina

Small ladle in clean storage had food soil on it.

Bar-Boardwalk Bar

An operating bar had an unattended ice bin with the lid open.

Galley-Deck 4 Warewashing Area

Less than 50 ppm chlorine was measured in the sanitizing bucket in the warewash area in between the conveyor warewash machines.

Galley-Deck 4 Wine Stand

One previously clean glass had food debris on it while stored on a clean storage rack.

Galley-Deck 3, 4, and 5 WMF Coffee Machines

Time control plans were not found where the milk was used in the WMF coffee machines. Also, the set-up and discard times for the milk were not correct on the overall main galley time control plan and this plan did not include the flow of the milk or where it came from.

Bar-Deck 5 Champagne

Food debris was observed on one previously clean glass inverted in the clean storage area on the front bar counter.

Galley-Deck 5 Beverage Station

The bulk cream dispenser tube at the beverage station was not cut on the diagonal.

Galley-Deck 5 Bulk Ice Cuber

The interior panel covering the ice cuber was soiled with dirt and had a few small cloth strings in ice cuber 4411.058G.704.

Galley-Deck 3 Multi-Flow Cabinet

The soda and juice dispenser tubes had a sticky residue in several areas and there were sticky residue drippings on the cardboard boxes containing the dispenser tubes in the multi-flow cabinet.

Galley-Deck 3 Warewashing Area

There was a cleaning brush soiled with food debris, a dirty steak knife, and a sponge in the handwashing sink in the warewash area behind the conveyor type warewash machines.

Galley-Deck 3 Ice Cuber

Several areas of dirt were noted on the interior protective panel of ice cuber 4411.038G.601 across from the beverage station.

Provisions-Pot Wash

Several dirty plastic pans were stored on the clean landing of the sanitizer compartment of the three compartment sink. There was food debris from the pans on the clean landing.

Galley-Deck 3 Pantry

Soft sealant was found peeling on the outside of the slicer around the control panel and where the slicer blade meets the base of the machine.

Galley-Deck 3 Tournant Station

Excessive condensation was noted on the deckhead above the ovens and hot holding equipment. The condensation was dripping on the deck.

Galley-Deck 3 Pot Wash

Three previously clean serving spoons were found with food debris on them on the clean storage rack in the pot wash area.

Galley-Cold Storage

A pan of raw ground beef was stored above a pan of cooked hot dogs in cold store room 5411.097X1.

Potable Water-Tank Records

The record for the cleaning and spot painting on the interior of potable water tank 3 port did not detail the application, drying or curing, and there was no statement that any of these were performed in accordance with the manufacturers instructions.

Potable Water-Far Point Data Logger

The electronic data logging system in place for the potable water distribution system forward and aft loop far point chlorine analyzers did not have documentation sufficient to verify that certified data security features were present.

Housekeeping-Engine Control Area - Crew Toilet

No sign was posted inside the crew public toilet advising use of the paper towel to open the door to exit.

Recreational Water Facilities-RWF Signs

Signs for all the recreational water facilities (RWF's) included bather load numbers, and the baby-only facility signage matched the approved variance. All facilities except the baby-only facility did not have signs posted with the other new requirements from 6.7.1.1 and 6.7.1.1.3 of the 2011 VSP Operations Manual 2011.

Recreational Water Facilities-Drain Covers

The following pools had multiple gravity drains with non-compliant (ASME A112.19.8) covers and the only alarm for each sounded in the engine control room: main, beach sports, and current pools. VSP will review the single, unblockable gravity drain cover installed in the center of the solarium pool to decide if it meets section 6.7.1.2.2 of the VSP Operations Manual 2011 as designed.

Other-Cafe Promenade Pantry

A heavy build-up of slime mold was found covering the vent holes around the two halves of the backflow preventer on the potable water pipe inside the multiflow cabinet.

Potable Water-Deck 3 Trolley Wash

The reduced pressure (RP) backflow prevention assembly installed on the trolley washer appeared to be incomplete. It had only 1 shut off valve and 3 test cocks. In addition, the corss-connection control program had it listed as being an atmospheric vacuum breaker which is incorrect. There were no pressure differentials documented for its annual test even though the crew member stated that they used an RP testing kit.

Galley-Potwash

A stack of soiled baking sheets were noted on the clean landing after the sanitation compartment of the 3-compartment sink during a recheck of this area. This was corrected.

Integrated Pest Management-Mooring Lines

Some of the mooring lines on the forward starboard side of the ship were missing rat guards.

Medical-Acute Gastroenteritis Surveillance Log

The STARDOCS medical surveillance system used for collecting acute gastroenteritis (AGE) illness information could not be exported into the standardized log exactly as it appeared in the 2011 VSP Operations Manual.

Medical-Acute Gastroenteritis Surveillance System

The STARDOCS medical surveillance system used for collecting acute gastroenteritis (AGE) illness information only allowed for inputting the onset of AGE symptoms. Follow-up information, such as additional symptoms, could not be added to the system except in the 'comments' section of the database.

Medical-Acute Gastroenteritis Surveillance System

The STARDOCS medical surveillance system used for collecting acute gastroenteritis (AGE) illness information used the previous VSP definition for an AGE reportable case and did not consider underlying medical conditions or what was normal for the individual.

Medical-Crew Members Reporting

During four recent cruises, two food workers and three non-food workers had onsets of reportable acute gastroenteritis (AGE) symptoms, but did not report to the medical center in a timely manner. A Cafe Attendant had an onset of AGE symptoms on 30 January at 10:45, but did not report to the medical center until 16:29. According to her time card, she worked from 12:55 to 14:53. Also, she broke medical isolation and went to the laundry room and the Garden Cafe. A Waiter had an onset of AGE symptoms on 30 January at 12:00, but did not report to the medical center until 23:55. According to her time card, she worked from 16:00 to 22:10. A Sports Manager had an onset of AGE symptoms on 2 February at 04:30, but did not report to the medical center until 16:00. He did not work during these hours, but his location around the ship could not be verified. An Assistant Retail Manager had an onset of AGE symptoms on 30 January 06:00, but did not report to the medical center until 14:20. According to her supervisor, she worked for 30 minutes that day prior to the onset of symptoms. An Acrobat had an onset of AGE symptoms on 11 January at 04:30, but did not report to the medical center until 16:53. According to his time card, he worked from 11:21 to 13:23, as well as eating at the Garden Cafe at 12:00.

Housekeeping-Shower Heads

The crew cabin shower head disinfection logs indicated 100 ppm chlorine, but no contact time was documented.

Pantry-Deck 10 Forward Starboard

About eight soiled drinking glasses were stored in the cleaning locker of this Housekeeping pantry.

Medical-Crew Members Reporting

During four recent cruises, two food workers and three non-food workers had onsets of reportable acute gastroenteritis (AGE) symptoms, but did not report to the medical center in a timely manner. A Cafe Attendant had an onset of AGE symptoms on 30 January at 10:45, but did not report to the medical center until 16:29. According to her time card, she worked from 12:55 to 14:53. Also, she broke medical isolation and went to the laundry room and the Garden Cafe. A Waiter had an onset of AGE symptoms on 30 January at 12:00, but did not report to the medical center until 23:55. According to her time card, she worked from 16:00 to 22:10. A Sports Manager had an onset of AGE symptoms on 2 February at 04:30, but did not report to the medical center until 16:00. He did not work during these hours, but his location around the ship could not be verified. An Assistant Retail Manager had an onset of AGE symptoms on 30 January 06:00, but did not report to the medical center until 14:20. According to her supervisor, she worked for 30 minutes that day prior to the onset of symptoms. An Acrobat had an onset of AGE symptoms on 11 January at 04:30, but did not report to the medical center until 16:53. According to his time card, he worked from 11:21 to 13:23, as well as eating at the Garden Cafe at 12:00.

Housekeeping-Public Toilet Facilities

Not all of the public toilet facilities had signs advising users to wash their hands or signs advising users to use a towel or tissue to open the door. The exits were not hands free.

Inspection on Jul 24, 2011 | Score: 100

Recreational Water Facilities-Sports Pool

The shepherd's hook was mounted behind a net, and three clips securing the net needed to be unclipped before the hook was accessible. The hook was moved to an easily accessible location.

Other-Garbage Room

There were no paper towels at the handwashing facility. This was corrected. The area was in active use at the time of the inspection.

Galley-Garden Cafe

Chicken breasts on a pan in a hot holding unit were measured between 126°F and 129°F. The unit was set at 160°F, and, according to the staff, this unit was on temperature control. Also according to the staff, the chicken had been finished cooking approximately one hour before. The chicken was reheated and the temperature of the unit was increased.

Galley-Windjammer Warewash

Small food particles and other debris soiled the food contact surfaces of three previously cleaned plates.

Galley-Windjammer Warewash

Small food particles and a sticky substance soiled the plate contact surfaces of two previously cleaned plate trolleys.

Galley-Room Service Warewash

Large pieces of food debris and aluminum foil coverings for individually wrapped yogurt containers were found in the tank of the hood-type warewash machine.

Galley-Park 150 Hot Galley

A small accumulation of old oil and food residue soiled the previously cleaned combination hot-plate/grooved-griddle.

Galley-Park 150 Hot Galley

A small quantity of dried food residue soiled the underside of the stainless steel shelves above the preparation counters.

Galley-Park Cafe Panini Station

Dried food residue and old grease soiled one of the previously cleaned Panini grill.

Galley-Park Cafe Server Counter

Small food particles soiled the stainless steel preparation counters below the plate mats.

Galley-Park Cafe Salad Station

The plate mats had small crevices and other features that were not easily cleanable.

Galley-Park Cafe Salad Station

Small pieces of dried lettuce, other food particles, and a sticky residue soiled the previously cleaned plate mats.

Galley-Chops Grill Show Galley

On the heat lamps above the pass-through window, there was corrosion on the fixture covers where they met the deckhead.

Galley-Rita's Cantina Warewash

Food residue and other debris soiled the top lip of the hood of the previously cleaned hood-type warewash machine.

Galley-Johnny Rockets Warewash

Food residue and other debris soiled the top lip of the hood of the previously cleaned hood-type warewash machine.

Galley-Johnny Rockets Warewash

Food particles and a sticky residue soiled four previously cleaned glasses.

Galley-Deck 3 Satellite Cold Pantry

One live filth fly was observed in this pantry. The area was not in operation during the inspection and no food was impacted.

Galley-Deck 3 Soda Dispensers

In the technical compartment of the soda dispensers across from the wine stand, the multi-flow hose penetrations in the back of the technical compartment were not sealed.

Galley-Deck 4 Roast Station

Chicken wraps were prepared in this area. According to staff, the chicken was cooked, cooled, placed in the wrap with other ingredients, grilled for marking on the outside of the tortilla, cooled, and then heated for service. With this procedure, the chicken is reheated more than once.

Galley-Deck 4 Roast Station

A bucket of chlorine sanitizing solution was measured at less than 50 ppm. The solution was replaced.

Galley-Deck 4 Hot Galley

A bucket of chlorine sanitizing solution was measured at less than 50 ppm. The solution was replaced.

Galley-Deck 5 Hot Galley

In the technical compartment for the side hot service line, a valve was leaking at the front of the compartment.

Galley-Deck 4 Natura Water System

The vessel was using the Natura Water system for still and sparkling water. The water bottles were very tall and had a restricted opening. Because of these features, it was unclear if a regular warewashing machine will sufficiently wash, rinse and sanitize these bottles. The vessel had a standard operating procedure for cleaning the bottles and caps, but deep cleaning (more than warewashing machine) was only conducted once every 7 days.

Medical-Food Employees Reporting

During the 3-10 July 2011 cruise, two food employees had onsets of reportable gastrointestinal illness (GI) symptoms and worked while symptomatic before reporting to the medical center. A waiter had an onset of GI symptoms on 3 July at 14:00, but did not report to the medical center until 4 July at 08:39. An assistant waiter had an onset of GI symptoms on 4 July at 07:30, but did not report to the medical center until 4 July at 17:00. The time cards for these food employees were reviewed to verify work history on these dates.

Potable Water-Deck 3 AC Room 3.4.3

The potable water lines in the AC room were not striped to indicate potable water.

Bar-Starbucks

The left sliding glass door of the undercounter cold holding unit did not close without force. The right sliding glass door of the undercounter cold holding unit would not completely close, and remained open about one inch. This door gasket was also loose.

Bar-Starbucks

A small tray of chlorine sanitizing solution was measured at 10 ppm or less. Staff indicated that the wiping cloth in this solution was used for the espresso machine. This area was in use at the time of the inspection. The solution was replaced. This same finding was noted in this area during the December 2010 inspection.

Food Service General-Bars

Spray bottles of Oxivir Five 16 sanitizing solution had wet wiping cloths either tied or draped around the spray heads. Staff stated these solutions were used to wipe tables, chairs, and some of the bar counter tops.

Medical-Food Employees Reporting

During the 3-10 July 2011 cruise, two food employees had onsets of reportable gastrointestinal illness (GI) symptoms and worked while symptomatic before reporting to the medical center. A waiter had an onset of GI symptoms on 3 July at 14:00, but did not report to the medical center until 4 July at 08:39. An assistant waiter had an onset of GI symptoms on 4 July at 07:30, but did not report to the medical center until 4 July at 17:00. The time cards for these food employees were reviewed to verify work history on these dates.

Inspection on Dec 29, 2010 | Score: 99

Integrated Pest Management-Incoming Shipments

Only food-related items were indicated on the records for pest inspections of incoming shipments. There were no records that flowers and other supplies were inspected for pests.

Recreational Water Facilities-H2O Zone

The H2O Zone has been designated as a spa pool. There were no safety signs warning against use by people who were immunocompromised.

Potable Water-Cross-Connection Control Program

The program only listed 2 backflow prevention devices for each passenger cabin (shower and toilet). The suite cabins had additional backflow prevention devices on the hoses on the whirlpool tubs and/or in more than one bathroom. These additional backflow devices were not indicated in the program.

Potable Water-Deck 12 Forward and Deck 14 Aft Fan Rooms

There were no backflow prevention devices on the potable water lines to the hose connections at the sinks by the far point stations in the deck 14 aft and deck 12 forward fan rooms.

Potable Water-Multi-Flow Systems

There was no backflow prevention device for non-carbonated potable water connection to the multi-flow spray heads in the bars. This was noted during the construction inspection and was scheduled for installation in January. Also, only "914" was in the column for the type of devices for the backflow prevention device on the carbonators.

Potable Water-Cross-Connection Control Program

In the following locations, the backflow prevention devices installed on the potable water lines were correct, but did not match the list of devices in the cross-connection control program:1. main laundry tween deck and deck 02. spa hair sinks3. engine changing room washing machines.

Potable Water-Cross-Connection Control Program

There was no list of non-testable backflow prevention devices for the potable water connections in the engine room or in other areas under the engineering department.

Bar-Deck 5 - Starbucks

There was a bucket of sanitizing solution with a wet wiping cloth inside. The solution was very cloudy and the chlorine concentration was measured at 10 ppm or less. A small tray of sanitizer with a wet wiping cloth used for the espresso machine was also dirty and the chlorine concentration was measured at 10 ppm or less. The staff members and the manager were unclear when to change the sanitizing solution.

Bar-Deck 5 - Starbucks

There was a bucket of sanitizing solution with a wet wiping cloth inside. The solution was very cloudy and the chlorine concentration was measured at 10 ppm or less. A small tray of sanitizer with a wet wiping cloth used for the espresso machine was also dirty and the chlorine concentration was measured at 10 ppm or less. The staff members and the manager were unclear when to change the sanitizing solution..

Bar-Deck 5 - Starbucks

There was a bucket of sanitizing solution with a wet wiping cloth inside. The solution was very cloudy and the chlorine concentration was measured at 10 ppm or less. A small tray of sanitizer with a wet wiping cloth used for the espresso machine was also dirty and the chlorine concentration was measured at 10 ppm or less. The staff members and the manager were unclear when to change the sanitizing solution.

Bar-Deck 6 - Vitality

The permanently installed shelving for the coffee syrup bottles had gaps and seams along the edges.

Bar-Deck 6 - Vitality

A plastic cutting board was scored and gouged on both sides. The gouges were soiled. The cutting board was taken out of service and sent to be resurfaced.

Bar-Vitality

A plastic cutting board was scored and gouged on both sides. The gouges were soiled. The cutting board was taken out of service and sent to be resurfaced.

Ventilation-Deck 3 - Fan Room 3.4.4

The potable water supply lines in fan room was not striped or painted blue.

Food Service General-Ice Blenders

Each of the large ice blenders had a slotted fastener in the food contact area of the dispensing chute. In addition, the metal bracket holding the blade in place appeared to be galvanized metal.

Children Area-

According to the child activity center staff, Oxivir disinfectant was used on toys and other hard surfaces. It was unclear if Oxivir can be used on toys and in children activity centers because the instructions for Oxivir wipes indicate that the product should not be used near children. Additionally, the bottle of Oxivir in the activity center was not labeled..

Ventilation-Deck 3 - Fan Room 3.4.4

There was no backflow prevention device on the potable water hose connection.

Buffet-Windjammer - Starboard Island #3

The shatter-resistant coating on one of the bulbs in the heat lamp at the carving station was peeling. This was replaced.

Buffet-Windjammer - Starboard Island #2

There was no serving utensil for a bowl of bread rolls. Passengers were observed taking rolls with their hands.

Buffet-Windjammer - Port Beverage Station

There was soiled liquid in the bottom of the cover for the handwash station technical compartment. This was corrected.

Buffet-Solarium - Portable Coffee Station

A tarp was stored in the left cabinet in direct contact with clean utensil handles. According to the staff, this tarp was used to cover the portable station when not in use.

Galley-Park Cafe

The solution in the sanitizing bucket was approximately 10 ppm. The bucket was removed.

Buffet-Park Cafe

The shatter-resistant coating on one of the bulbs in the heat lamp at the carving station was peeling.

Food Service General-San Marco Espresso Machines

There were gaps along the length of the machines above the coffee making/milk steaming areas. This was a construction inspection item and, according to staff, this is scheduled to be repaired in January 2011.

Bar-Cupcake Cupboard Variance

The vessel had an activity where passengers frosted their own cupcakes in the Cupcake Cupboard. The corporate office has applied for a variance for this activity and it is under review by VSP. There is a handwashing station for passengers and activity participants are advised to wash their hands before beginning the activity. Before the activity begins, the bar manager checked to ensure that no participants were listed on the gastrointestinal illness surveillance log. However, passengers were not asked if they have had any symptoms of gastrointestinal illness within the last 48 hours. This will be a provision in the variance. Passengers are provided with individual pastry bags with frostings and individual cups with toppings and are not supposed to share their items. All unused frosting and toppings were discarded after the activity. Passengers were not required to eat the cupcakes before the end of the activity and were allowed to take the cupcakes with them. Under the variance, passengers will be advised that they must eat their cupcakes within four hours.

Bar-Ice Cream Parlor

There was a wet wiping cloth on the counter. The area was closed at the time of the inspection and there was no sanitizing bucket.

Galley-Deck 4 and Deck 5

The posted time only as a public health control plan for the hot foods in the deck 4 and 5 galleys stated that time control begins only when the food is removed from a hot holding unit. The bain marie units used to hold hot foods in the main galleys were not listed on this plan as being on time control, but staff stated that all of the bain marie units were on time control. The cold food plan in deck 5 galley stated that time control begins when cold foods are removed from their cold holding unit. There was a cold basin for soup which was not listed as a time control unit on the plan.

Galley-Deck 4 Hot Galley

Three plastic bags of corned beef hash in an Alto-Sham cook and hold trolley were measured at 123-129 °F.

Dining Room-Deck 4 Adagio Dining Room Lobby

There were two large holes in the bulkhead behind each of the two self-service wine dispensing refrigerators. Additionally, each of the multiple wine bottle dispensers was elevated on legs only 12.5 mm (1/2 inch) above the shelf, making cleaning very difficult.

Dining Room-Deck 4 Adagio Dining Room Lobby

The shelf beneath each of the two multiple wine bottle refrigerated dispensers was heavily soiled with dust.

Galley-Deck 3 Roast Station

The cooling of some of the cooked foods stored inside the roast station walk-in refrigerator #4963 could not be verified. It appears staff working at night wrote in the log for foods such as cooked fillet of beef the time and date placed in the blast chiller unit, such as 25 December, but the label fixed to the pan of food is actually 26 December, which in a number of cases is when the food is finished cooling. In the case of several sheet pans of cooked prime rib in one trolley there were two stickers affixed to the same trolley, each with a different date of 25 and 26 December. Since the individual pans were not labeled it was not clear which date was for which food and the foods could not be connected back to the cooling logs.

Galley-Deck 3 Roast Station

Two sheet pans of cooked rack of lamb were found in a trolley inside walk-in roast station refrigerator #4963. The label on the lamb was 25 December for production and the closest entry in the cooling log for this product was 23 December.

Galley-Deck 5 Dishwash

The right upper final rinse spray nozzle in the flight-type dishwash machine pointed to the right side panel of the machine, and not down to the dishware. The machine was in use at the time of the inspection.

Galley-Deck 5 Hot Galley

A few of the previously cleaned round and square plates found both in two plate trolleys and on the hot service line were found soiled with food residue. The plates were immediately removed for re-washing.

Preparation Room-

There was an uncovered pan of cut tomatoes on the top shelf in the walk-in refrigerator. Staff covered the tomatoes immediately.

Galley-Cold Galley

Apples in a bin in the cold galley still had code stickers attached to the fruit. The bin was on a counter with other whole fruits as back-up for lunch service.

Food Service General-Natura Water Service

It was unclear if the Natura bottles and bottle caps used for water service in the specialty restaurants can be adequately washed, rinsed and sanitized given the size and length of the bottles and the standard dishwashing machines used onboard.