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Explorer of the seas 17bf819d67f5f3625526d0dc18a1fc7fe4a38888a6b9efc8c0e946f8e68d6d50

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Explorer of the Seas

Cruise Line: Royal Caribbean »
Year Built
2000
Capacity
3,114passengers
Registered In
Bahamas 4c71fb9851c6d2beb8b34e70f04a2f2e3ee4c25b3acf689d87d6a30bb8d1946eBahamas What's This Flag?

Health

Federal health inspectors from the Centers for Disease Control and Prevention inspect cruise ships twice a year, checking everything from kitchen equipment to dishwasher temperatures, and grade ships based on what they find. A score below 86 is considered failing. Cruise ships are also required to report all illness outbreaks affecting more than 3% of passengers or crew to the CDC. Inspections and outbreaks from 2010 to the present are shown below.

Health Scores & Inspections
99/100

Health Score: Feb 2015

 

Highest: 99 Lowest: 94


473

Deficiencies (found in 11 inspections).

See Details »

Illness Outbreaks
1

Outbreak

See Details »

Health Scores & Inspections: Details

Inspection on Feb 07, 2015 | Score: 99

Galley-

A brown hot/cold holding moveable trolley had soiled cutting boards stored in the top compartment along with several canned food items. The interior of the top compartment was soiled with food debris.

Galley-

A brown hot/cold holding moveable trolley had soiled cutting boards stored in the top compartment along with several canned food items. The interior of the top compartment was soiled with food debris.

Buffet-Windjammer Line 4

The undercounter hot holding cabinet 6236 was recessed creating a large gap leading to a void space in the top right corner. The profile strips on both sides of undercounter hot holding cabinet 6234 were loose creating difficult to clean seams.

Galley-

The deckhead light to the right of the blast chiller was missing resulting in a light intensity less than 220 lux at the handwash station. According to staff this light was under repair.

Galley-

A brown hot/cold holding moveable trolley had soiled cutting boards stored in the top compartment along with several canned food items. The interior of the top compartment was soiled with food debris.

Galley-Walk-In Refrigerator

The bottom profile strip on the interior side of door was loose creating a difficult to clean seam.

Buffet-Windjammer

The storage locker across from FD 11.7.03 had cans and bottles of soda and liquor stored on a shelf that was made of galvanized steel and had difficult to clean seams and holes.

Buffet-Windjammer Starboard Beverage Station

The ice chute on the ice machine had a slight accumulation of black residue.

Buffet-Windjammer Line 3

The undercounter hot holding cabinet 7038 was recessed creating a large gap leading to a void space in the top right corner.

Buffet-Island Grill Aft Port Beverage

The ice machine had a light bulb that was not shielded or shatter-resistant installed directly above the ice chute. The light bulb was immediately removed.

Buffet-Island Grill Aft Port Beverage

A brown liquid residue was on the front panel of the ice machine technical space where the light was installed.

Buffet-Windjammer Island Grill

One deckhead panel was missing above the omelet station exposing the plenum above the deckhead.

Galley-Portifino

The deckhead light above the front counter was missing resulting in a light intensity less than 220 lux. According to staff this light was under repair.

Galley-Portifino Handwash Station

The handwash station did not have a hand wash sign.

Galley-Portifino

The chute in the grease drip tray housing had a gap around the opening.

Dining Room-Portifino

The egg dishes on the breakfast menu that could be cooked-to-order did not have an asterisk to correlate with the consumer advisory on the bottom of the menu.

Galley-Johnny Rocket's

The chute in the grease drip tray housing under the left flattop grill on the front service line had a gap around the opening. The chute in the grease drip tray housing under the left flattop grill in the galley also had a gap around the opening.

Buffet-Concierge Lounge

The milk compartment on the espresso machine was not labeled as a time control unit.

Galley-Cafe Promenade

The backflow prevention device for the hood cleaning system had a continuous leak from the relief valve indicating a possible failure.

Other-Cafe Promenade

The electrical cords for the right espresso machine were laying on the countertop making cleaning difficult.

Other-Ben and Jerry's

The light intensity at the back counter and on the workers' side of the ice cream case was less than 220 lux.

Bar-Crown and Kettle

The light intensity at the handwash sink was less than 110 lux during operation.

Pantry-Champagne Bar

The electrical cord for the ice machine had a ribbed covering that was difficult to clean.

Other-Deck 9 Lockers 9771A and 9771B

Both storage lockers had cans and bottles of soda and liquor stored on a shelf that was made of galvanized steel and had difficult to clean seams and holes.

Integrated Pest Management-IPM Plan

The IPM Plan stated that the inventory manager would be trained in IPM procedures but there was no record of such training. The inventory manager was actively checking incoming supplies with the provision master on the day of the inspection.

Pantry-Deck 10 Forward/Starboard Ice Pantry

The top areas over the cuber panels and the curtain deflectors were heavily soiled with a brown material. The machine was last cleaned in November 2014 according to a label on the machine.

Potable Water-Cross-connection Control Program

The previous inspection found that the plumbing system component protected with a backflow preventer or air gap was not always documented on the cross-connection control list for the Engine Department. The current inspection found several entries that still did not have the plumbing system component that was protected: (1) Generator Room/Watts 9D-M2, (2) Garbage handling room behind basin and water cooler/Watts N9, and (3) Garbage handling room between two pulpers/9D-M2. Although the log still needed updating, significant improvements were noticed.

Medical-Symptomatic Crew Reporting

During the voyage between 29 January to 7 February a crew member reported to the medical center at 08:35 after experiencing onset of acute gastroenteritis (AGE) symptoms at 20:10 the previous day. The crew member did not work during this time period. During the voyage between 24 January to 29 January a crew member reported to the medical center at 00:03 after experiencing onset of AGE symptoms at 07:00 the previous morning. The crew member did not work during this time period.

Dining Room-Deck 3 Waiter Stations

The lower shelving units were made of a laminated material that was in disrepair. This was noted in the previous inspection. Steps had been taken to correct this problem and the project was about 50% completed.

Provisions-Deck 3 Vegetable Cold Storage

Pineapple, strawberries, and kiwi were stored uncovered on the shelves in this area.

Buffet-Deck 5 Officer Mess

The chlorine concentration in the sanitizing bucket was below 50 ppm when measured.

Preparation Room-Deck 1 Potato Peeler

The previously cleaned right potato peeler had a large buildup of food debris in the chute where the discarded potato skins exited.

Inspection on Oct 23, 2014 | Score: 99

Buffet-Windjammer- Starboard Beverage Station

The previously cleaned orange juice squeezer was soiled with food residue on food splash areas. Staff reported this equipment was used in the main dining rooms during breakfast service, and not normally placed in the Windjammer.

Buffet-Windjammer- Starboard Beverage Station

The orange juice squeezer was cracked on the top plastic shield. This was corrected.

Buffet-Windjammer- Starboard Beverage Station

The portable sneeze guard used for the juice was in disrepair. The black paint was chipped, the glass was cracked, and crevices were observed where the glass and metal joined. Staff showed documentation to verify all the sneeze guards were being repaired and/or replaced for the Windjammer.

Buffet-Windjammer- Starboard Beverage Station

The electrical line tubing of the ice and water dispenser equipment was ribbed, making cleaning difficult.

Buffet-Windjammer- Starboard Beverage Station

The ribbed electrical line tubing of the ice and water dispenser equipment was soiled with coffee residue directly below the equipment in the technical compartment.

Buffet-Windjammer- Coca Cola Machines

The light intensity was less than 110 lux around and behind the deck-mounted Coca Cola Machines on the port and starboard sides.

Buffet-Windjammer- Port Beverage Station

Slotted fasteners were observed behind the ice machine chute and corrosion was observed in this area.

Buffet-Windjammer- Port Beverage Station

Black residue was noted inside the technical compartment of the ice machine directly above the chute.

Buffet-Windjammer- Time Control Plan

Hot milk on the starboard buffet line #4 for the oatmeal with a label stating a discard time of 10:04 a.m. The time control plan stated the embarkation breakfast discard time was 09:30. The set up to discard time was less than 4 hours.

Galley-Windjammer- Pantry

The hand soap for the handwashing station was installed partially over a preparation table. Splash was observed on the preparation table. No food was observed.

Galley-Portofino

The stainless steel underside of the aft hot top counter had jagged holes to drain the cooking oil from the electrical compartment, making cleaning difficult.

Galley-Portofino

Sealant was peeling and exposing gaps on the forward hot counter underneath the marble counter where the stainless steel joined the marble. Sealant underneath the aft hot top counter was peeling and exposing gaps underneath the grill equipment.

Dining Room-Portofino- Waiter Station

A gap was observed behind the waiter station and between the wall, creating a difficult to clean space.

Dining Room-Portofino- Waiter Station

The gap behind the waiter station was soiled with dust.

Dining Room-Deck 3- Waiter Stations

The waiter stations had lower shelving units made of laminated particle board. On many of the stations the metal support framing was pulling away from the shelving, exposing the rough edge and raw particle board to any food spillage from the soiled return area and creating a difficult to clean area. This was noted on the last inspection report. Additionally, many of the doors were missing and a work order was shown to verify this would be addressed. Staff reported all the dining rooms and waiter stations would be renovated during the March 2015 dry dock.

Dining Room-VIP Special Event Lunch Menu

The menu did not have a public health advisory for the grilled NY steak offered on the VIP lunch menu. This was corrected immediately before the lunch service.

Galley-Deck 3- Potwash

Approximately 16 stainless steel pans were stored wet and not allowed to properly air dry on the potwash clean racks.

Galley-Deck 3- Beverage Station

The electrical wire of the espresso machine was braided, making cleaning difficult.

Galley-Deck 4- Bakery

A bakery trolley was stored underneath an insect light trap. The trolley was empty.

Galley-Deck 5- Pantry/Buffet Walk-in Refrigerator

The chicken curry salad and pasta chicken had a discard date of 10/28. Upon inspection of the cooling logs, the chicken for these dishes was cooked on 10/21.

Galley-Deck 5- Room Service

The microwave was sealed to a table mounted on legs, and a crevice was present in front of the equipment between the microwave and table.

Galley-Deck 5- Room Service

Bread crumbs were observed in the crevice in between the microwave and table.

Medical-Food Employees Released From Isolation

During a review of the medical electronic surveillance system for the previous five cruises, a three food employees were released from isolation 12-24 hours before the required isolation period. However, it appeared the system recently produced inaccurate dates and times; the Lead Nurse explained to the inspector she reviewed all follow-up and isolation release dates and times for the past few months, and they were appropriate. She also explained that twice in October the system had issues, which were addressed to the corporate office for maintenance. According to the acute gastroenteritis (AGE) surveillance system, a Utility was followed up on 15 October at 23:14, and his last AGE symptoms were on 14 October at 19:00; he was followed up on 15 October at 17:14, and his last symptoms at 07:00 that morning; he was followed on 16 October at 08:09, and his last symptoms were on 14 October at 19:00. At that time it was noted he was fit for duty and sent back to work. It could not be determined exactly when his last AGE symptoms occurred, but he was released from isolation 12-24 hours early. A Room Service Attendant was followed up on 12 October at 18:01 and was released from isolation at that time, despite the documentation stating her last AGE symptoms occurred on 11 October at 09:50; her release was more than 15 hours early. A Cabin Attendant was followed up on 28 September at 16:14 and was released from isolation at that time, despite the documentation stating his last AGE symptoms occurred on 27 September at 14:00; his release was nearly 24 hours early.

Buffet-Crew Mess

At the soiled drop-off, the bucket fill on the handwash station was continuously leaking.

Galley-Cold Galley

Gaps were present between the lower portion of the undercounter refrigerator doors and the units.

Galley-Potwash

The light intensity was less than 220 lux between the three-compartment sink and the hood-type potwash machine. The lower intensity was observed closer to the potwash machine.

Preparation Room-

Gaps were present between the lower portion of the undercounter refrigerator and upright refrigerator doors and the units.

Provisions-Dairy

A box of unsalted margarine was soiled with an unidentifiable brown liquid. Many other boxes of food were stored below the evaporator, but these boxes were not soiled or wet.

Other-Cafe Promenade

A broom was stored next to the counter of clean red plates and a dust pan was stored leaning against the side of the clean storage rack.

Potable Water-Bunkering Pretest

The chlorine and pH values from the shore-side water supply were not documented for bunkering that took place on 3 July and 14 June. The chlorine value from the shore-side water supply was not documented on 5 June.

Potable Water-Evaporator #2

The reduced pressure backflow prevention device for the high salinity discharge was installed in a way which caused the relief vent to be bent upward at almost a 45 degree angle.

Potable Water-Cross Connection Control Log

Several of the entries on the Engine Department's cross connection control log for the non-testable devices did not list a specific plumbing connection. Some example entries include: Item 16 water bunker station forward port; Item 17 water bunker station forward starboard; Item 18 water bunker station aft port; Item 19 water bunker station aft starboard; and Items 24.2, 24.3, 24.4 Deck 1 engine crew changing room.

Potable Water-Cross Connection Control Log

The internal air gaps for the ice machines located in 17 deck pantries were not listed on the log.

Other-Deck 12- Aft Windjammer Locker 12775

Food equipment, such as tongs, utensils, and waiter trays, were stored in this room, which was not properly constructed for food equipment storage. The deckhead was open with exposed wires and duct work, and the bulkheads were made of a material that was not easily cleanable. Other food equipment was stored still in its original packaging in this locker.

Other-Deck 12- Aft Windjammer Locker 12775

Food equipment, such as tongs, utensils, and waiter trays, were stored in this room, which was not properly constructed for food equipment storage. The deckhead was open with exposed wires and duct work, and the bulkheads were made of a material that was not easily cleanable. Other food equipment was stored still in its original packaging in this locker.

Inspection on May 31, 2014 | Score: 96

Medical-Acute Gastroenteritis Case Definition

A review of the acute gastroenteritis (AGE) surveillance logs for the voyages between 24 April and 31 May indicated the medical staff was not consistently applying the AGE reportable case definition. For example, (1) on 29 May a passenger had 2 episodes of diarrhea, was issued antidiarrheal medication, had no underlying illness, and was listed as an AGE non-reportable case; (2) on 14 May a passenger had 1 episode of diarrhea, headache, was issued antidiarrheal medication, had no underlying illness, and was listed as an AGE reportable case; (3) on 9 May a passenger had 1 episode of diarrhea, was issued antidiarrheal medication, had no underlying illness, and was listed as an AGE non-reportable case. There were no notations to indicate these symptoms were or were not above normal for the passengers. Also, on 3 April a passenger had 2 episodes of diarrhea, was issued antidiarrheal medication, had no underlying illness, and was listed as an AGE non-reportable case. This passenger's medical notes stated they were listed as a non-reportable case because they had 'only 2 episodes of diarrhea without other symptoms.'

Recreational Water Facilities-Kid's Spa Pool - Safety Sign

The kid's pool was equipped with features of a spa pool. Both adults and children used this facility. At the entrance, the safety sign did not include all of the requirements of section 6.7.1.1.3 of the VSP Operations Manual. Specifically, the sign did not caution users against exceeding 15 minutes of exposure.

Dining Room-Passenger Main

The waiter stations had lower shelves made of laminated particle board. On many of these stations the metal support framing was pulling away from the shelving, exposing the rough edge to any food spillage from the soiled return area and in all cases creating a difficult to clean area. Additionally, the cabinet compartments with doors on them had the protective laminate on the lower shelf eroding by the door scraping across it, again creating difficult to clean surfaces.

Galley-Hot Galley - Deck 3

On the water supply line of the automatic hood cleaning system, the reduced pressure backflow prevention device had a constant leak from the air relief vent indicating a possible malfunction in an upstream check valve.

Galley-Hot Galley - Deck 3 - Soup Station

The supports for the tilting soup kettles had missing and peeling sealant in the support seams and the seams between the supports and the adjacent bulkhead panels.

Buffet-Crew Mess - Deck 2

Three new portable buffet tables were placed between the serving line walkway and the adjacent dining tables. The light intensity along the front of these new tables was 90 - 110 lux rather than the required 220 lux.

Buffet-Crew Mess - Deck 2

Blue linoleum deck tiles were cracking in the center of the walking area in front of the three new portable buffet tables and around the column to the right and across from the buffet table. The yellow linoleum deck tiles between the tables and the end of the beverage counter also had large cracks. These areas were in poor repair and difficult to clean.

Buffet-Crew Mess - Deck 2

The previously cleaned soft ice cream machine drip tray chute was soiled with old ice cream mix.

Buffet-Crew Mess - Deck 2

The counter-mounted ice maker/dispensing unit was soiled with mildew in the ice maker chute and storage bin. The ice maker was off and there was no ice in the bin. The staff explained that the ice maker was not working so that part was out of service awaiting repairs, but the unit was still being used for water dispensing. The machine was removed and cleaned while awaiting repair parts.

Buffet-Crew Mess - Deck 2

One fruit fly was near the crew entry handwash sink.

Galley-Cold Pantry - Deck 5

The handwash sink access was blocked by five large and small deck stands in front of it.

Galley-Potwash - Deck 5

Condensate was collecting in the inner lip of the canopy over the automatic potwash machine. The water overflowed periodically at the front corner closest to the 3-compartment sink. The refrigeration engineer checked and found that the ventilation monitoring system showed that the exhaust fan was working at 100% capacity. He thought the problem might be with the cooling coil in the exhaust system not working correctly, which would reduce the efficiency of humidity extraction.

Galley-Hot Galley - Deck 5

Two large clean white plastic bins were stored wet, nested on a counter. A large amount of water poured out of the area between the bins.

Buffet-Windjammer Line 3 - Beverage Station Starboard

A wet wiping cloth was set on the counter between uses.

Buffet-Windjammer - Egg Station

Raw shell eggs were cooked to order at the grill. The consumer advisory signs did not include the initial statement that eggs could be cooked to order and may be served raw or undercooked. The other half of the advisory was complete.

Buffet-Windjammer - Island Grill

There was a heavily damaged decorative deckhead section of approximately one square meter on the passenger side of the buffet, which was also heavily soiled with black mold and what appeared to be a sealant product.

Buffet-Windjammer - Island Grill

On the worker side of the egg grill section, the decorative deckhead was heavily damaged in a section of about one square meter, creating loose profile strips and gaps, and a heavy brown oil residue was overflowing the attached deckhead speaker cover.

Other-Johnny Rockets

The aft starboard soda dispenser had six slotted fasteners on the underside of the root beer dispensing head. This area was considered a food splash zone.

Other-Deck 9 - Concierge Lounge

The undercounter cabinet beside the handwash station was filled with liquor bottles and mixers for cocktails. The only sink available to this service counter was an in-counter handwash sink. Handwash sinks cannot be used for mixed drink preparation.

Provisions-Fruit Walk-in Refrigerator

One of the deckhead fire sprinkler heads in the center of the cold room had a brown oil type liquid leak around it.

Preparation Room-

One live fruit fly was on a stainless steel pillar connected to the preparation counter.

Preparation Room-

A chef's knife, which was still wet and covered with food debris from use, was found stored inside the bulkhead-mounted knife locker.

Preparation Room-

None of the staff in this preparation room were provided with tip-sensitive food probe thermometers. There were sliced tomatoes in refrigeration and staff stated that they also clean, cut, chill and store cut leafy greens.

Bar-Pub Bar

There was one live fruit fly on the deckhead directly over the forward preparation sink.

Bar-Schooner Bar

At the back bar deckhead directly above the clean glass storage, there was damage and a very loose light fixture with large paint chips wedged into the face of the light.

Pantry-Deck 2 Port Pantry at Cabin 2300

There was no identification on the two chilled water supply lines to the ice machine to indicate they contained chilled water.

Housekeeping-Individual Cabin Whirlpool Tubs

The superchlorination of the suite cabin whirlpool tubs was conducted only on the embarkation and disembarkation days for the cruises lasting more than 7 days from December 2013 to present. Some were 8 day cruises and others were 9 day cruises.

Inspection on Jan 16, 2014 | Score: 95

Galley-Deck 3 - Vegetable Station

Above the preparation counter utility sink, condensation dripped from the outside of the deckhead ventilation unit onto the counter. No food or clean items were impacted.

Galley-Deck 3 - Vegetable Station

Between the two tilting kettles, excess sealant was loose and peeling along the left and right sides of the front panel.

Galley-Deck 3 - Vegetable Station

Above the preparation counter utility sink, condensation dripped from the outside of the deckhead ventilation unit onto the counter. No food or clean items were impacted.

Galley-Deck 3 - Outside Hot Section

On the right hot holding unit, the door gasket was missing on the upper and right side of the lower unit.

Galley-Deck 3 - Dishwash Area

There was excess condensation on the deckhead above the soiled end of the conveyor dishwash machine. Condensation was observed dripping onto the deck.

Galley-Deck 3 - Outside Dishwash Area

Inside the locker labeled 'Please Wash Before Use,' numerous previously cleaned bowls were tightly stacked inside a rack. Numerous bowls were still wet. Also, inside another rack were numerous previously cleaned soup lids that were still wet.

Galley-Deck 3 - Outside Dishwash Area

Inside the locker labeled 'Please Wash Before Use,' a broom and ladder were stored alongside previously cleaned food equipment.

Galley-Deck 4 - Entrance

Next to the drinking fountain, the handwash station did not have a waste receptacle. This was immediately corrected.

Galley-Deck 4 - Hot Section

A broom and dustpan were stored behind the waste receptacles at the end of the counter.

Galley-Deck 5 - Pastry

The faucet of the dipper well was continuously leaking. This was immediately corrected by the repairman.

Galley-Deck 5 - Glasswash Machine

On the conveyor glasswash machine, the manufacturer's data plate stated conveyor speeds 1 and 2 in feet per minute and the maximum conveyor speed in racks per hour.

Galley-Deck 5 - Staff/Officer's Mess

The light intensity was less than 110 lux between the ice/water machine and the juice machine.

Galley-Deck 5 - Across From Glass Refrigerators

Six baskets of previously cleaned silverware were stored upright on the counter tray rail and were not inverted or covered. No crew member was actively sorting the silverware.

Room Service-Deck 5

One live fly was in the area. The fly was immediately destroyed.

Galley-Potwash Area

On the hood-type potwash machine, the pressure gauge did not work while the machine was in operation. Later during the inspection, the crew reported the gauge had been replaced, but this was not verified by the inspector.

Galley-Potwash Area

A box of disposable gloves was stored in the soiled area. The box was removed.

Galley-Fire Door 2.7.16

The locking mechanism was missing, exposing a hole on the inside of the door. A piece of masking tape covered the hole.

Buffet-Crew Mess

Plates out for crew self service were not inverted or covered. This was immediately corrected.

Medical-Crew Member Reporting

According to the acute gastroenteritis (AGE) surveillance log, a Facilities Cleaner had an onset of AGE symptoms on 2 January at 11:00, but did not report to the medical center until 17:47. According to her time card, she worked from 17:03 - 17:58.

Potable Water-Cross-Connection Control Program

The list of cross-connections did not always have the plumbing system component and location for backflow preventers. Also, there were four locations having no description of the backflow preventers installed: crew galley faucet bain marie, deck 3 galley, deck 3 galley ovens, and palace port. In addition, the list stated that an atmospheric vacuum breaker was installed for the 'shower dialysis' but actually there was a reduced pressure assembly for the dialysis connection next to a shower in medical ward #4.

Ventilation-AC Unit 211

The condensation drip pan had a large amount of debris deposits and water.

Recreational Water Facilities-Wading Pool and Slide

The record review of the halogen and pH levels for the area with the wading pool and slide revealed that the halogen levels were consistently above 5 ppm. The wading pool had a waterfall. The area was not open during the inspection. The staff stated that they were treating these systems with whirlpool spa levels of 3-10 ppm chlorine and not 2-5 ppm for interactive water facilities. Staff also stated that they could warm the water of these facilities from 24-28°C.

Recreational Water Facilities-Children's Pool

The turnover rate for the children's pool with jetting features was more than the required 0.5 hours. The staff calculated the turnover rate at 1.9 hours.

Buffet-Sweet Dreams Line #4

There was no serving utensil for the container of cantaloupe.

Buffet-Windjammer B/L/D Time Control Plans

The self-service lines #3 and #4 were open greater than four hours, but there was no instruction on the time control plans to label the potentially hazardous foods with the discard time. Also, the plan did not indicate what foods were on time control unless the food was in a time control refrigerator. For example, the self-service counters were not indicated as being on time control. Also, the hot plan for these areas indicated the 'hot cupboards' were on time control, but these units were not labeled as being on time control. According to staff, these units were undercounter hot cabinets used in certain areas. There were also the same type of cabinets on temperature control in the galley for this area. Finally, on preparation counters there were containers of potentially hazardous foods on time control that were labeled with their discard time, but these containers were not identified on the time control plans. The time control plans for the port and starboard lines and the beverage stations were only posted in one area on the starboard side of the Windjammer and not in close proximity to the port lines or the beverage stations.

Buffet-Line #4

Cartons of fat free and vitamin D milk were not labeled with the discard time on the Sweet Dreams line and the potentially hazardous food on main line #4, such as sausage were not labeled with the discard time. These lines were open more than four hours, but during the inspection none of the food items had been out for service for greater than four hours.

Buffet-Cold Preperation Buffet Line

The light intensity was less than 220 lux along most areas of the self-service line and preparation counter.

Buffet-Windjammer Starboard Line #4

The light intensity was less than 220 lux along a few areas on the worker side of the buffet line.

Buffet-Windjammer Port Line #1

The light intensity was less than 220 lux along some areas on the worker side of the buffet line.

Buffet-Windjammer Island Grill Line #2

There was no serving utensil for the container of bread.

Buffet-Windjammer Omelet Station Line #2

The light intensity was less than 220 lux on the worker side of the line.

Buffet-Windjammer Omelet Station Line #2

The deck tile grout was missing or recessed in several areas.

Galley-Windjammer - Warewashing Clean Storage Area

There was a soiled tray and bowl stored on top of a clean tray of inverted clean pitchers. The tray and bowl were removed.

Pantry-Johnny Rockets Time Control Plans

The hot unit used for desserts was labeled for time control, but was not on the time control plan. Also, the time control plan did not indicate the discard times for the foods on time control.

Other-Concierge Lounge

Soft sealant was used as coving at the counter/deck juncture.

Dining Room-Portofino Coffee Station

Under the coffee machine, there was a large hole in the back of the technical cabinet leading to void space.

Dining Room-Portofino Coffee Station

Soft sealant was used as coving at the counter/deck juncture for the coffee station and the waiter pick-up station.

Galley-Windjammer - Warewashing Area

At the soiled end of the conveyor warewash machine, a buffet sign holder was in the bottom of the handwash sink.

Galley-Windjammer - Glasswash Machine

The data plate for the conveyor glasswash machine indicated the maximum conveyor speed was 120 racks per hour.

Galley-Windjammer - Warewashing Area

At the soiled end of the warewash machine, there was excess condensation on the deckhead and on the outside of the exhaust hood.

Other-Deck 5 Café Promenade

The light intensity was less than 220 lux at the self-service water dispensing machine.

Other-Deck 5 Café Promenade

There was no coving in some areas and soft sealant was used as coving at the counter/deck juncture.

Other-Deck 5 Café Promenade

A fly trap was over the beverage station under two containers of bagged tea.

Pantry-Deck 5 Café Promenade

Four previously cleaned coffee pitchers were stored upright and wet on a clean trolley.

Pantry-Deck 5 Café Promenade

The time control plans for the galley and service line were not posted at or near the outlet. Also, the time control plan for the pastry items were made and transported from the deck 4 main galley, but this was not stated on the time control plan.

Bar-Deck 11 Pool Bar

Inside the multi-flow cabinet, the plastic tubes containing different types of juice were soiled with a sticky substance.

Bar-Deck 11 Pool Bar

Above the back bar counter, the lower front of the most right removable green panel (lighted box) in front of the bulkhead was broken, creating a hole.

Children Area-Toys

There were three large toys that were soiled with a heavy dirt debris. According to the staff, these toys were previously cleaned. The toys included a piano, a round object, and a Dora the Explorer item.

Children Area-Toilet Room

The handwashing sink was more than 560 millimeters (22 inches) from the deck and there was no step stool.

Buffet-Deck 5 Café Promenade

The time control plan for the beverage station did not state the set-up and discard times.

Galley-Portofino

The time control plan stated hot potentially hazardous foods cooked to order would be labeled with a 4-hour discard time. Hot foods that were not cooked to order were also served at this outlet.

Other-Johnny Rockets

There was a hot holding unit on time control that was labeled for time, but it was not on the time control plan. Also, the time control plan did not indicate the discard times.

Inspection on Jul 25, 2013 | Score: 98

Galley-Deck 3 Hot Galley

A metal hotel pan was placed inverted on the deck to support the broken stock pot.

Medical-Immediate Contacts of Acute Gastroenteritis (AGE) Symptomatic Crew Members

There was no documentation when a symptomatic crew member had no cabin mates or immediate contacts.

Medical-Acute Gastronenteritis (AGE) Log

The electronic medical reporting system listed a waiter assistant as being isolated for 1 day and 20 hours. Upon reviewing the written notes from the doctor it was determined the waiter assistant was isolated for the required 48 hours. The medical staff stated they are not able to change the automatically populated time if they create the electronic medical system entry after the patient was originally seen.

Provisions-Potato Prep Area

The potato peeler machine by the handwash sink had one slotted fastener on the inside food contact surface of the machine.

Preparation Room-Meat Locker

Two containers of whole cuts of meat were stored next to two containers of ground beef on the bottom shelf.

Provisions-Cooked (Processed) Meats Walk-In

All 5 seams on the shared bulkhead between the meat freezer and the cooked meats walk-in had large ice crystals running the length of the bulkhead. A grayish/brown liquid was also leaking down the bulkhead from the deckhead to the right of the center seam.

Galley-Deck 2 Cold Room

There was a leak in the deckhead to the right of the condenser unit in the cold room walk-in refrigerator. This leak was dripping on to a container of potato salad that was covered. The water was pooling on the lid but did not appear to be entering the container. The potato salad was discarded as a precaution.

Galley-Deck 2 Cold Room

There was a leak in the deckhead to the right of the condenser unit in the cold room walk-in refrigerator.

Galley-Deck 3 Hot Galley Roast Station

The second hot warming unit from the left was missing a metal plate to cover the hole left by the temperature gage when it was removed.

Galley-Deck 3 Warewashing

There was an excessive amount of condensation on the deckhead by the soiled entrance to the dishwasher. The excessive condensation extended to the two circular air supply vent covers in this area were water droplets were accumulating on dripping on the deck.

Galley-Deck 3 Hot Galley

The sauce station stock pot was broken.

Galley-Deck 5 Warewashing

The glass wash machine had about 12 plastic cups floating in the water tanks when the machine was opened for inspection.

Galley-Deck 5 Warewashing

There was an excessive amount of condensation on the deckhead by the soiled entrance to the dishwasher. The excessive condensation extended to the one circular air supply vent covers in this area were water droplets were accumulating on dripping on the deck. Condensation was also accumulating and dripping from the exterior side of the dishwasher vent hood.

Galley-Deck 5 Pastry Galley

The lighting intensity in the back left corner of the pastry oven was less than 110 lux.

Recreational Water Facilities-Bather Load and Turnover Calculations

The recreational water facility records contained both the actual and theoretical turnover rates and bather load. Laminated sheets based on maximum pump flow rates and printed sheets for bather loads at these rates were found. The actual flow rates from the newly installed flow meters were included on the daily maintenance and monitoring records. The daily records also listed the turnover rate and a bather load based on this actual flow rate. This bather load was also posted on the deck safety signs at each of the recreational water facility.

Buffet-Windjammer Starboard - Omelet Station

A pan of cooked shrimp and another pan of shredded cheese were on the counter at the omelet station without discard labels attached. Staff corrected this during the inspection.

Buffet-Windjammer Starboard - Omelet Station

Water was pooling on the deck in front of the 3 door undercounter reach-in refrigerators.

Buffet-Windjammer Starboard - Omelet Station

The handwash station adjacent to the 3 door undercounter reach-in refrigerator was leaking at the deck drain because the sink drain pipe was out of alignment with the deck drain and spilling over onto the deck directly.

Buffet-Windjammer Beverage Station #3

The rinse hose attached at the connection in the technical compartment with the water supply pipe for the juice dispenser was not equipped with a backflow prevention device. There was no backflow preventer for the juice dispenser connection to potable water either. Two new backflow preventers were installed during the inspection.

Galley-Windjammer Galley - Dishwash

There was heavy food debris and waste paper from used sugar packets filling the pre-wash water tank inside the in-use flight-type conveyor dishwash machine. Additionally, there was heavy food splash on the splash curtains in the wash compartment.

Room Service-Deck 8 Bell Box Pantry

There was no backflow preventer on the potable water supply to the juice dispenser. Staff stated the unit was not in use.

Other-Promenade Cafe - Pantry

The in-use stationary rack dishwash machine had a wash water gauge reading of 168 °F, but a manual measure of the wash water registered only 162 °F.

Other-Promenade Cafe - Service Counter

There was heavy dust debris on the steel support for the red deckhead awning directly above the ice bin on the front service bar. Additionally, there were two holes in the deckhead directly above the aft/starboard preparation counter where lights appear to have been removed, leaving a rough and very difficult-to-clean surface surrounding.

Bar-The English Pub

There was a heavy accumulation of dust debris present in the gap between the white deckhead panels and the wood beams along the deckhead over the front bar counter.

Children Area-Adventure Ocean Child Center

The previously cleaned building blocks and other small toys were very wet and some of the building blocks were still connected, and not fully cleaned.

Inspection on Oct 21, 2012 | Score: 95

Bar-Cafe Promenade

At the self-service coffee station, the light intensity was less than 110 lux behind and around the counter-mounted equipment. The light intensity was less than 220 lux in front of the coffee machines.

Bar-Cafe Promenade

At the self-service coffee station, there was a hole from a pipe penetration on the bottom front of the right side of the technical compartment below the coffee machines.

Preparation Room-

At the handwash station near the entrance, the soap dispenser provided only a small amount of soap. Before the inspector left the room, a new soap dispenser was installed.

Preparation Room-Fish

On the right bulkhead at the center of the room, there were gaps around the stainless steel flanges of the three drain lines from the adjacent walk-in refrigerators.

Galley-Deck 3 Pastry

At the handwash station next to the white preparation counter, the bucket fill spout was leaking. Some water had pooled onto the deck,

Galley-Deck 3 Potwash Area

The wash temperature of the trolley potwash machine did not reach the manufacturer's required temperature of 150°F after three attempts. The inspector's thermometer indicated 144.8°F, 134°F, and 137.8°F. The crew member's thermometer indicated 137.8°F on the third attempt.

Galley-Deck 3 Potwash

The wash temperature gauge of the trolley potwash machine indicated 142°F while the machine was in operation.

Galley-Deck 3, 4 and 5 Potwash

The air gap below the trolley potwash machine's externally-mounted reduced pressure assembly was measured at less than 25 millimeters (1 inch) and the drain line was hard plumbed.

Galley-Deck 3 Beverage Station

On the inside of the white plastic panel of ice machine IC-03-08, there was a white sealant used to cover two manufacturer-installed holes in the panel. The Chief Refrigeration Engineer stated the ship only used NSF approved Dow Corning 732 aluminum colored food grade sealant. It could not be determined if the white sealant was approved for food contact surfaces.

Galley-Deck 3 Wine Box

There was a hole where the locking mechanism was missing on the door.

Galley-Deck 3 Cold Pantry

A wet wiping cloth was stored in an empty red rinse bucket. The cloth was moved to the grey sanitizing bucket.

Food Service General-Rack-Type Conveyor Glasswash Machine Data Plate

The manufacturer's data plates on the rack-type conveyor glasswash machines indicated a conveyor speed in racks per hour.

Galley-Deck 3 Dishwash

The final rinse temperature of the in-use flight-type conveyor dishwash machine was measured at less than 160°F at the plate surface depending on the location the thermometer was placed on the conveyor. The inspector's thermometer indicated 155°F and 158°F. The crew member's thermometer indicated 152°F and 157°F. On the third attempt the final rinse temperature was measured at 160°F by the inspector and 161°F by the crew member. It was determined the far right and third from the left upper final rinse spray nozzles produced an ineffective spray pattern.

Galley-Deck 3 Cold Pantry

Numerous stacks of plates were stored upright and uncovered on the table in the back of this area. These plates were not in use at the time of the inspection. A crew member covered the top of each stack with a clean plate cover.

Dining Room-Deck 3, 4, and 5

The light intensity could not be raised to 220 lux on all surfaces of the waiter stations. Staff stated the public areas were to be included in the next phase of the lighting project.

Galley-Deck 5 Potwash Area

The final rinse gauge of the trolley potwash machine did not move while the machine was in operation. The gauge indicated a temperature above 200°F and was out of range.

Galley-Deck 5 Glasswash

The far left upper final rinse spray nozzle of the in-use rack-type conveyor glasswash machine produced an ineffective spray pattern. A crew member removed the spray arm and cleaned out the nozzle, making it effective.

Galley-Deck 5 Dishwash

There was broken glass inside the handwashing sink at the soiled end of the dishwash machine.

Galley-Deck 5 Dishwash

The final rinse temperature gauge was not accurate. The gauge indicated 224-228°F and there was no steam visible at the final rinse spray nozzles in the machine.

Galley-Dishwash Area

There was a wooden sandwich pick inside the handwashing sink at the soiled end of the dishwash and glasswash machines.

Buffet-Windjammer Service Line 4

A wet wiping cloth was stored on the handle of the technical compartment below the toaster. The cloth was removed.

Buffet-Windjammer Dessert Island 1

The water temperature at the handwashing station did not reach 100°F when tested by the inspector. This area was open at the time of the inspection.

Buffet-Windjammer Beverage Station 4

The light intensity was less than 110 lux on the right side of the ice machine.

Buffet-Windjammer Beverage Station 4

Water was leaking from the refill water line for the juice dispensers and pooling on the countertop.

Buffet-Windjammer Service Line 2

There was missing and recessed deck grout on the worker side of the line.

Galley-Windjammer Dishwash Area

A stack of plates on the clean rack was stored upright and uncovered. This was corrected.

Galley-Windjammer Dishwash

The temperature of the rinse tank of the in-use conveyor dishwash machine was measured at 143°F by both the inspector's and the crew member's thermometers. The manufacturer's data plate indicated a rinse temperature of 160°F.

Dining Room-Portofino's Espresso Station

There was no coving at the cabinet/deck juncture.

Dining Room-Portofino's Espresso Station

The light intensity was less than 110 lux behind and on the right side of the espresso machine.

Galley-Portofino's

Some of the deck grout was pitted.

Other-Concierge Lounge

The light intensity was less than 110 lux behind and around the coffee machine. The light intensity was less than 220 lux in front of the coffee machine.

Room Service-Deck 8

The water temperature was measured at 127°F at the handwashing sink near the entrance. The user could not adjust the temperature.

Pantry-Cafe Promenade

There was a continuous leak from the backflow prevention device on the bulkhead water tap near the ice machine. A work order had already been submitted.

Bar-Deck 5 Sports Bar

The decorative bulkhead panel below the left television was loose.

Bar-Cafe Promenade

The hoses for the soda syrup boxes were on the bottom of the technical compartment.

Bar-Cafe Promenade

There appeared to be a leak from the carbonator pump. Water was below the pump and was pooling on the bottom of the technical compartment.

Bar-Cafe Promenade

There was corrosion under the carbonator pump.

Bar-Cafe Promenade

There were two live flies around the water/iced tea self-service beverage station. The bar was open at the time of the inspection.

Pantry-Deck 10 Forward Starboard Ice Station

There was ice in the handwashing station.

Pantry-Deck 9 Forward Starboard Ice Station

A gray bucket was in the handwashing sink being filled with water.

Children Area-Adventure Ocean Children's Toilet Room

There was no airtight waste receptacle.

Children Area-Adventure Ocean Children's Toilet Room

There was no sign advising users to use a paper towel or tissue to open the door.

Recreational Water Facilities-Chart Recorders and Sample Lines

There were no chart recorders installed to record pH and halogen measurements for the recreational water facilities. Also, the sample lines for the analyzers were located after the compensation tanks. There was a contract in place to install the chart recorders. The sample line ports were installed in the correct locations, but had not been connected to the analyzers.

Recreational Water Facilities-Flow Meters

Only four whirlpools had flow meters installed to monitor the flow rate. The turnover rates and bather loads for all of the recreational water facilities were calculated using the pump manufacturer's flow rate.

Recreational Water Facilities-Sand Filter Test Results

The results of the sand filter inspection and sedimentation test were not recorded.

Recreational Water Facilities-Antientrapment

The kid's pool, Solarium pool and pool #3 did not have antientrapment drain covers installed on all of the pool drains. The location of the drains at these facilities did not allow for the installation of a standard antientrapment drain cover. There were no alarms installed for draining at these facilities.

Recreational Water Facilities-Whirlpool Safety Signs

The safety signs at the whirlpools did not caution against use by individuals with low blood pressure.

Potable Water-Cross-Connection Control Program

There were no recent inspection results for the backflow prevention devices installed on the in-suite whirlpool tubs or the newly installed reduced pressure assembly for the dialysis connections in the hospital.

Potable Water-Hospital

The vent of the reduced pressure assembly for the dialysis connection in ward #3 was below the flood rim of the bath tub.

Potable Water-Deck 10 Window Washing

There was no air gap below the vent of the reduced pressure assembly.

Potable Water-Production

The records indicated a time when the evaporators were started, but not when potable water production started. On several recent occasions, it was not clear if the free halogen residual level was at least 2.0 ppm within 30 minutes of the start of potable water production.

Potable Water-Tank Disinfection

There was no documentation of the test to ensure at least 200 ppm chlorine on the surfaces for disinfection of the potable water tanks.

Integrated Pest Management-Follow-Up Inspections

The results of follow-up inspections were not consistently recorded.

Inspection on Jul 05, 2012 | Score: 99

Integrated Pest Management-Forward Mooring Line

A rat guard was not installed on one of the forward starboard side mooring line.

Recreational Water Facilities-Turnover Rates

Except for whirlpool 1 and 2, turnover rates for each Recreational Water Facility (RWF) was calculated using pump calibration curves and not by flow meters. According to the staff, flow meters have been ordered and will be installed. (2011 VSP Operations Manual)

Recreational Water Facilities-Chart Recorders

Chart recorders or electronic data loggers with security features were not installed at each RWF to monitor pH and free halogen from either the body of each RWF or from the return line before the compensation tank. (2011 VSP Operations Manual)

Recreational Water Facilities-Drain Covers - Yard

The documentation on yard fabricated gravity drain covers installed in RWFs with multiple drains (2 or more drains greater than 3-feet apart) did not indicate the covers met the requirements of ASME A112.19.8-2007. (2011 VSP Operations Manual)

Housekeeping-Housekeeping - Ice Pantries

In the ice pantries inspected, the artificial lighting around ice machines was less than 110-lux of light. This was noted in the previous inspected.

Provisions-Fresh Meat

Several sealed boxes of hamburger patties stored above boxes of lamb shank and oxtail. The boxes of hamburger patties were moved.

Preparation Room-

A bucket of bleach sanitizing solution was very cloudy.

Buffet-Crew Mess

Food out-for-service in a few containers on the line did not have serving utensils.

Galley-Hot Galley

The front panel of the grease pan was separating from the pan.

Galley-

The dinner service for the crew mess was more than 4 hours from set-up time to discard time, but the use of 4-hour discard labels for food on time control was not included in the plan.

Galley-Deck 3 - Pastry

A black and brown slimy material soiled the pipe insulation in the technical compartment below the utility sink, below the center preparation counter.

Galley-Lighting Behind Ovens

The light intensity was less than 110 lux behind many of the stack and combination ovens in the main and crew galleys.

Galley-Deck 3 and 4 Potwash

The data plates on the pot wash machines indicated a total cycle time and not the separate wash and final rinse times.

Galley-Deck 4 - Pastry

Insulation and sealant below the dipper well inside the technical compartment was difficult to clean because it was not smooth.

Galley-Deck 5 - Dishwash

The wash temperature for the flight-type warewash machine was below the required 160°F. The water temperature was measured at 152°F and the wash temperature gauge indicated 155°F. The wash temperature was increased and re-measured at 161°F.

Galley-Deck 5 - Dishwash

The final rinse temperature gauge was not accurate. The gauge indicated between 212 and 220 °F and there was no steam visible at the final rinse spray nozzles in the machine.

Room Service-Deck 5

Room service is open 24 hours a day and the time control plan did not indicate the use of 4-hour discard labels.

Buffet-Staff Mess

There was no consumer advisory for the eggs cooked to order or served undercook on the buffet in the staff mess.

Galley-Decks - Hot Sections

Grout was recessed in the hot sections of the main galley and crew galley.

Room Service-Deck 8

The breakfast service was more than 4 hours between set-up time and discard time and the use of 4-hour discard labels for food on time control was not indicated in the plan.

Medical-Acute Gastroenteritis (AGE) Log

The electronic data system used for the AGE logs could not export the data in the format required by the 2011 VSP Operations Manual. Also, the data system did not allow the medical staff to remove a reportable case with underlying illness as the cause of AGE or count a case that they considered to be a reportable AGE case, but did not fully meet the definition.

Buffet-Windjammer - Line 1

Biscuits out for service were placed out on the line without a service utensils. A passenger was observed grabbing biscuits with bare hands.

Buffet-Windjammer - Fruit and Yogurt Line 1

A container of chlorine sanitizing solution was measured at less than 50 ppm.

Buffet-Windjammer - Line 1 Cereal Stand

Soiled plates, glasses and utensils were stored immediately adjacent to dry cereal.

Buffet-Windjammer - Line 2 Island Grill

From the service side of the counter, there was a seam on the far right side where the counter top met the bulkhead,

Buffet-Windjammer - Line 2 Island Grill

There was a large gap on the underside of the counter top where the stainless steel profile strip was loose. This counter top was to the right of compartment 4811.111.7001.

Buffet-Windjammer - Line 2

The lower edge of the paper towel dispenser was soiled.

Food Service General-Lighting

The light intensity was below 110 lux behind and around many pieces of deck- and counter-mounted equipment. This was observed at the Windjammer beverage stations #3 and 4, the Windjammer galley ice machine, the Cafe Promenade galley ice machine, and the Concierge Lounge beverage station.

Buffet-Windjammer Beverage Stations #3 and 4

The light intensity was below 220 lux in front of the beverage equipment.

Galley-Windjammer Warewash Area

Condensation collected above the soiled landing of the in-use warewash machine.

Other-Concierge Lounge

The temperature of the milk for the coffee machine was measured at 48°F using the inspector's and staff's thermometers. The milk was listed as being on temperature control. The ambient temperature of the milk compartment was 39°F. Staff indicated the milk came from being on time control in the Windjammer.

Galley-Cafe Promenade

The minimum water temperature at the handwash station next to the dishwash machine was measured at 142°F. and the minimum water temperature at the handwash station next to the cleaning locker was measured at 135°F using the inspector's thermometer.

Galley-Cafe Promenade

Water from a drain line below the handwash station next to the dishwashing machine was dripping on to the deck below.

Bar-Cafe Promenade

There was one fly at the beverage station.

Bar-Cafe Promenade

There was a hole leading to a void space in the deckhead above the counter near the pass-through door.

Bar-Cafe Promenade

There was a gap in the technical compartment below the utility sink where the drain line penetrated the back of the compartment.

Bar-Sports Bar

The light intensity was below 220 lux in some areas on the preparation counters.

Bar-Sports Bar

There was a hole in the top of the multi-flow cabinet, leading to a void space.

Bar-Dizzy's Bar

The inside of the ice dispensing port of the ice/water machine was soiled with a black speckled material and the sealant was peeling.

Other-Concierge Lounge

The milk for the coffee machine was placed on temperature control following being on time control.

Inspection on Dec 07, 2011 | Score: 96

Recreational Water Facilities-Roman Spa and Children's Pool

The shepherd's hook pole length was too short to reach the bottom middle of the pool, plus two feet.

Recreational Water Facilities-Safety Signs

The safety signs for the pools, whirlpools, spa pools and children's pool did not meet the requirements of the 2011 VSP Operations Manual.

Recreational Water Facilities-Chart Recorders

There were no chart recorders for the recreational water facilities. Also, the analyzer sample line for the whirlpools, spa pool and children's pool were located after the compensation tank.

Recreational Water Facilities-Filter Housing Disinfection

There was no documentation of the filter housing disinfection concentration and contact time prior to the replacement of the granular filter media.

Recreational Water Facilities-Pools #2 and #3

During the afternoon of 5 December 2011, there were no samples recorded for more than 6 hours for these two pools.

Recreational Water Facilities-Antientrapment Drain Covers

There was no documentation for the drain covers on whirlpools #3 and #4. The documentation for the field-fabricated drain covers for the pools, Roman Spa, and children's whirlpool did not indicate that the covers meet ANSI A112.19.8-2007. Also, the drain cover for the children's whirlpool had been painted which could alter the size of the openings and negate any certification. There was no antientrapment drain cover on the shallow children's pool drain. This drain was connected to the children's whirlpool drain and more than 3 feet away. There was no alarm for draining of the children's pool and whirlpool.

Potable Water-Cross-Connection Control Program

On the list of cross connections, the number of devices in the photo lab was incorrect (7 vs. 5) and the type of device in the crew launderettes was listed as ORAS, but Watts 9D devices were installed.

Medical-Crew Member Acute Gastroenteritis (AGE) Reporting

On 29 October at 16:32, a cleaner reported to medical with AGE symptoms. The AGE symptoms began on 28 October at 20:00 and by the time the cleaner reported on 29 October she had had 3 episodes of diarrhea and 2 episodes of vomiting. According to the ship's timekeeping records, the cleaner worked while symptomatic.

Medical-Acute Gastroenteritis (AGE) Surveillance Log

The vessel used STARDOCs for producing the AGE surveillance log. The log produced did not conform with the requirements of the 2011 VSP Operations Manual.

Preparation Room-

The plastic cover for one of the potato peelers was cracked and chipped.

Preparation Room-Walk-In Refrigerator

Three containers of precooked BBQ pork were stored on the shelf below raw meat. The pork was moved.

Provisions-Dairy Walk-In Refrigerator

Condensate was dripping from the deckhead in the back area of the walk-in. No food was impacted.

Galley-

The right side of the technical compartment for undercounter refrigerator 4811.024.1021 was soiled.

Food Service General-Chilled Water and Brine Lines

The chilled water and brine lines for ice machines, undercounter refrigerators, and frozen yogurt machines were not uniquely identified.

Buffet-Crew Mess

There was no side shield on the cold buffet line next to the plate dispenser. Food on display would be less than one meter from where consumers were expected to stand. According to the staff, the side shield had broken two days earlier and a work order had been submitted.

Buffet-Crew Mess Beverage Station

There was less than 110 lux of light on either side of the frozen yogurt machine.

Buffet-Staff/Officer's Mess Beverage Station

There was less than 110 lux of light on either side of the juice machine.

Buffet-Staff/Officer's Mess Beverage Station

There was a hole in the bulkhead below the milk dispenser.

Pantry-Cafe Promenade

There was less than 110 lux of light behind and on the bulkhead side of the ice machine.

Pantry-Cafe Promenade

There were no set-up or discard times listed on the time control plan. In addition, the preparation counter cold well was labeled for time control but was not listed on the plan.

Bar-Cafe Promenade

There was a hole in the back of the technical compartment below the handwashing station.

Bar-Cafe Promenade

There was a large hole in the back corner of the undercounter multiflow cabinet.

Bar-Cafe Promenade

There was less than 110 lux of light at the handwashing station during operation.

Bar-Concierge Lounge

The coffee machine was out of order. The previous inspection report stated that the machine had been out of order for years. According to the staff, the machine had been repaired since the last inspection but had since broken again. The staff were communicating with the corporate office about whether to repair, remove, or replace the machine.

Bar-Cafe Promenade

There was less than 110 lux of light behind the large espresso machine.

Bar-Cafe Promenade

There were no set-up or discard times listed on the time control plan for dairy products.

Bar-Cafe Promenade Coffee Station

There were two pieces of unfinished wood attached to the bulkhead behind the coffee station.

Bar-Concierge Lounge

There was less than 110 lux of light behind the coffee machine.

Food Service General-Tip-Sensitive Temperature-Measuring Devices (TMDs)

There were no tip-sensitive TMDs for measuring thin foods.

Children Area-Adventure Ocean

The toilets for the 3-11 year olds in both the boys and girls restrooms had a height greater than 11 inches and no step stools were available.

Other-Johnny Rockets Service Line

Staff stated that the undercounter hot holding units and refrigerators were on time control, but the equipment was not labeled to indicate time control and were not listed on the time control plan.

Housekeeping-Private Cabin Whirlpools

Cabin whirlpools were sanitized with 50 ppm of chlorine for 10 minutes, resulting in a CT value of 500. This was lower than the new requirement of 10 ppm for 60 minutes or a CT value of 600.

Pantry-Ice Pantry 10.7.10

Standing water was throughout the length of the deck approximately 1/4' in depth at the deepest area. No leak or plumbing issue was observed.

Pantry-Light Intensity

In the four housekeeping pantries inspected, there was less than 110 lux of light around and behind the ice machines.

Housekeeping-Linen Locker 10.5.06

Two cases of Evian water and a box of drinking glasses were stored on the deck.

Pantry-Ice Pantry 10.5.17

There were no single-use hand towels at the handwash station.

Buffet-Windjammer - Starboard

The portable sneeze guard was too high and not adequately protecting the food at the oatmeal and grits self-service station.

Buffet-Windjammer

Tong handles were in contact with sliced bread and hash browns at the self-service buffet line.

Galley-Deck 5 - Potwash

Condensate was collecting inside the hood above the dishwasher and dripping to the deck from the front left corner on the soiled end of the machine.

Galley-Deck 5 - Potwash

The rinse gauge for the potwash machine was stuck at the maximum reading and did not move. Also, steam was discharging from the final rinse nozzles during the final rinse cycle, indicating a temperature greater than the manufacturer's data plate.

Galley-Deck 5 - Potwash

Food preparation utensils were tightly stacked in a metal basket in a manner that did not expose them to the full sprays of the wash and rinse cycles. A scoop was holding soapy water at the end of the final rinse cycle.

Galley-Deck 3 - Hot Galley

Tong handles were in contact with the food in a container of tomatoes on the serving line.

Galley-Deck 3 - Hot Galley

There was less than 110 lux of light behind the combination steamer ovens.

Galley-Deck 3 - Dishwashing

Condensate was accumulating and dripping from inside the hood over the soiled end of the dishwasher.

Buffet-Windjammer

Spoon handles were in contact with the food in two ingredients at the omelet station. Tong handles were in contact with the food on one platter of bacon out for passenger service.

Galley-Windjammer - Potwash

The potwash machine was in active use when the inspector arrived in the area, but was taken out of service because it was no reaching the final rinse temperature. There were also at least 3 glass washing machines on the vessel that were out of order during the inspection.

Buffet-Windjammer - Consumer Advisory

The buffet counter consumer advisory sign did not describe the meats and eggs that could be served undercooked.

Inspection on Jun 09, 2011 | Score: 94

Dining Room-Deck 3 Buffet

The granola and fruit buffet was not protected with side sneeze guards. Passengers could enter the buffet from either side and potentially contaminate food.

Dining Room-Deck 3 Dining Room Waiter Station

There was soft sealant at the cabinet/deck junctures at all of the waiter stations. This sealant was not easily cleanable.

Galley-Deck 3 Dish Storage

Cleaning equipment such as buckets and brooms were stored in two clean dish storage rooms near the potwash. These items were removed.

Galley-Deck 3 Warewashing

The gauge for the final rinse of the flight type conveyor dishwashing machine showed a reading of 210 degrees Fahrenheit. This is more than 20 degrees higher than the recommended temperature on the data plate and was most likely not an accurate reading since there was not much steam present.

Galley-Deck 3 Pastry

The cutting boards in the pastry area had a significant amount of scratching and scoring in some areas, especially the side near the bulkhead.

Galley-Deck 3 Pastry

There were slotted fastners under the shielded area of the smallest Hobart mixer (Legac).

Galley-Deck 3 Pastry

The gasket around the speed controls of the smallest Hobart mixer (Legac) was an absorbant material that was not smooth or easily cleanable.

Galley-Deck 3 Pastry

Two of the three handwashing sinks in this area were leaking from the faucet and the discharge pipe was disconnected on the third handwashing sink.

Galley-Deck 3 Pastry

The entrance of the dry storage room had recessed grout and there was a broken tile in front of the tilt kettle.

Galley-Deck 3 Main Galley

There was an excessive build-up of condensation collecting on the deckhead above the flight type conveyor dishwashing machine.

Bar-Deck 3 and 4 Galley Service Bars

Non-food items such as clipboards, menus, and stacks of receipts were stored on bottles of liquor and wine.

Bar-Deck 3 Service Bar

There was a hole in the back of the cabinet above the cocktail station.

Bar-Deck 3 Service Bar

The locking pin recess was missing on the entrance door of the service bar leaving a large gap.

Galley-Deck 3 Beverage Station

Two backflow prevention devices on the carbonators of the soda dispensing machine had their vents pointing upward. A third backflow prevention device in the same area had sealant over the device vent. It was difficult to determine if this third device was functional.

Galley-Deck 3 Beverage Station

The ribbed white plastic conduit over the electrical line of the carbonator was dirty and hard to clean.

Galley-Deck 3 Milk Station

The left bulk milk dispensing tube was not cut on enough of a diagonal and milk was collecting inside the tube.

Galley-Deck 3 Hot Galley

The backflow prevention device vent was leaking in the hood cleaning cabinet.

Galley-Deck 3 Hot Galley

There was a leak on the pot filling hose near the top area of the range.

Galley-Deck 3 Hot Galley

There was a leak on the handwashing sink faucet near the grill pan.

Galley-Deck 3 Hot Galley

Several pipe penetrations were corroded and broken on the front sides of the bain marie technical compartments.

Galley-Deck 3 Hot Galley

The sanitizing solution in the sanitizer bucket under the baine marie was measured at less than 50 ppm.

Galley-Deck 3 Vegetable Preparation Station

The waste drain line on the handwashing sink was disconnected.

Galley-Deck 3 Vegetable Cooler

The cooling log indicated that the monitoring of cooling for the lobster stock began at a temperature of 110 degrees Fahrenheit. The stock was discarded.

Galley-Deck 3 Hot Galley

A food service worker was observed using the handwashing sink to fill a wash bucket in order to clean the hot galley area.

Galley-Deck 3 Hot Galley

Tiles were broken and grout was recessed in several areas of the deck in the hot galley.

Potable Water-Pool/Whirlpool Machinery Rooms

Blue potable water striping was affixed to water pipes after the reduced pressure zone backflow prevention assemblies.

Housekeeping-Dirty Tray Lockers for Room Service

The stainless steel shelves attached to the bulkheads had numerous gaps and seams that made cleaning difficult.

Housekeeping-Dirty Tray Lockers for Room Service

The stainless steel shelves attached to the bulkheads had a heavy accumulation of old soil, food residue and food debris, especially along the seams and gaps.

Housekeeping-Dirty Tray Lockers for Room Service

The deck and bulkheads were soiled with old food residue, dust and debris. In addition, each locker had numerous soiled trays, plates, glasses, cups and soiled table linens stored directly on the deck, which made cleaning difficult.

Housekeeping-Dirty Tray Locker, Deck 6 SLKR6744

A trolley blocked access to the handwash station.

Housekeeping-Dirty Tray Locker 10729

The handwash station was located behind the entrance door, and was not easily accessible. A user would be required to handle the door to access the handwash sink.

Housekeeping-Dirty Tray Locker 10729

The handwash station had a large sponge in the sink.

Food Service General-Beer Tap Dispensing Tubes

The dispensing tubes of the draft beer dispensers located in Johnny Rockets and the Sky Bar Pantry were slightly soiled. In Johnny Rockets, the staff said that the beer tap was not in use. However, it had a beer tank connected to it. These areas were previously cleaned and not active at the time of the inspection.

Housekeeping-Deck 12 Crew / Passenger Toilet Room

The passenger toilet room that was also used by the crew members working in the Johnny Rockets and Windjammer areas did not have a sign advising the employees to wash their hands after using the toilet.

Pantry-Portofino Service Area

One light bulb was not working. The counter did not appear to receive sufficient light.

Dining Room-Windjammer - Beverage Station #2 and #3

The power cables to the 3-tank juice dispensers were draped on the counters, making cleaning difficult.

Bar-Concierge Lounge

The technical compartment of the under counter refrigerator was heavily corroded. Also, there was an opening to a void space where the refrigeration lines penetrated the bulkhead.

Bar-Concierge Lounge

The coffee machine in this area had been out of order for years, according to the staff.

Bar-Concierge Lounge

The counter under the out of order coffee machine was slightly soiled. Also, the snack counter under the sneeze guard stands was soiled with an accumulation of old food remnants. In addition, the vent spaces of the beverage under counter refrigerator had a build-up of white spots that appeared to be mold. These areas were previously cleaned and not in operation at the time of the inspection.

Bar-Concierge Lounge

The power cable to the out of order coffee machine was draped on the counter, making cleaning difficult.

Bar-Concierge Lounge

The deckhead above the food display and food serving areas was soiled with a black material. This area was previously cleaned and not in operation at the time of the inspection. This was corrected.

Bar-Concierge Lounge

The sink used a handwash station had no waste receptacle. In addition, the paper towel dispenser was installed inside the under counter cabinet under the sink. The person washing their hands has to access the paper towel dispenser by touching the door handle.

Pantry-Cafe Promenade

The faucet handle of the handwash station was soiled.

Food Service General-Ice Machines

The upper ice making compartment of the ice machines had colored spots in many water and ice contact areas. These spots were black and green, which appeared to be mold. This was observed in the pantries of Cafe Promenade, Sky Bar, Pool Bar, Crown and Kettle Bar, and Weekend Warrior Bar. Also the cuber panel of the ice machine in the Sky Bar Pantry was heavily rusty.

Bar-Cafe Promenade

The faucet of the handwash station was leaking.

Bar-Ben & Jerry

There were openings to a void space where the refrigeration lines penetrated the bulkhead in the technical compartment of the under counter refrigerator. Also, there were additional large openings to void spaces where refrigeration lines penetrated the bulkhead under the coffee machine counter.

Bar-Ben & Jerry's

The counter under the handwash faucet was soiled with a black material. This area was previously cleaned and not in operation at the time of the inspection.

Food Service General-Refrigeration Technical Spaces

There was a white and black material that appeared to be mold and dust on the insulation covers of the refrigeration lines and other non-food contact surfaces of the under counter refrigerators and reach-in refrigerators. This was observed in the Concierge Lounge, Ben & Jerry's Bar, Aquarium Bar, Sky Bar Pantry, Pool Bar, Weekend Warrior Pantry, and Optix Bar.

Bar-Cafe Promenade

The deck area by the drain in the technical compartment under the snack display counter was extremely soiled with an accumulation of a moist black material.

Pantry-Weekend Warrior

The stainless steel profile strip of the pantry door frame was damaged leaving sharp edges by the door hinges.

Children Area-

Several frequent contact areas were soiled. These areas were previously cleaned and not in use at the time of the inspection. The leather cushions underneath the Lego table were soiled with colored materials and the Lego table was soiled in the center with a colored material. In addition, the pirate ship play area had dust and black materials by its deck, steering wheels, and cushion deck. Also, a toy piano had dust on frequently touched surfaces.

Bar-Optix Bar

The deck by the door entrance was soiled with dark materials.

Galley-Deck 4

The backflow prevention device between the carbonator and the brass pump on the upper left carbonator did not have an intermediate vent.

Bar-Deck 4 and 5 Galley Service Bars

The handwash station was blocked by a small pallet with plastic buckets and boxes of beverages. The area was not in use during the inspection, but staff stated that this pallet is always in this location, even during service.

Bar-Deck 3, 4 and 5 Galley Service Bars

In each of these service bars, there was a previously-cleaned glass in the clean glass storage area that was found soiled.

Bar-Deck 4 Service Bar

There were two new shot glasses that were still in bubble-wrap that were stored in a clean glass rack against previously cleaned glasses.

Galley-Deck 4

There was a light amount of a black powder-looking material in the water bath of the ice machine by the beverage station.

Galley-Deck 4 - Bakery

There was a bucket of sanitizing solution that was measured at below 50 ppm chlorine. The water was also dirty.

Galley-Deck 4 - Bakery

There was a donut fryer in the bakery. Staff stated that this piece of equipment had not been used for more than 2 years and they had no intention of ever using it again.

Galley-Deck 5 Crew Toilets

In the crew toilet rooms for galley personnel, there was no paper towel dispenser, the 'wash hands after using the toilet' sign was not located adjacent to the exit door, and the door to the men's toilet was not self-closing.

Galley-Deck 5 Beverage Station

There were slotted fasteners in the food splash zone above the dispenser heads of the Sprite and Fanta dispensers.

Galley-Deck 5 Beverage Station

There was peeling sealant around the soda dispensing unit, between the unit and the lower ice bin.

Galley-Deck 5 Hot Galley

The reduced pressure assembly in the hood cleaning cabinet was leaking at the vent.

Buffet-Officer Mess

The cabinet/deck juncture was not coved at any of the waiter stations.

Galley-Cold Galley

There was a leak at the handles of the utility sink.

Galley-Potwash

The sanitizing/rinse faucet was leaking.

Galley-Hot Galley

At the handwash station by the tilting pan, the faucet was leaking and there was a leak at a water supply line below the station.

Inspection on Nov 19, 2010 | Score: 95

Provisions-Frozen Fish Room

One of the deckhead mounted lights, inside and to the left of the entry door, was not functioning and the light intensity in that area was less than 110 Lux.

Provisions-Smoked Fish Room

One of the deckhead mounted lights, just inside the entry door, was not functioning and the light intensity in that area was less than 110 Lux.

Provisions-Fish Thaw Room

There were no paper towels at the handwash station. The area was not in active use at the time of the inspection.

Provisions-Meat Thawing Room

One of the deckhead mounted lights in front of the compressor unit was not functioning and the light intensity in that area was less than 110 Lux.

Provisions-Meat Thawing Room

The bulkhead to left of the door at the bulkhead/coving juncture was damaged, creating a void. A repair order was in place.

Preparation Room-

The bulkhead to the left side of the door at the bulkhead/coving juncture was damaged, creating a void. A repair order was in place.

Preparation Room-

There was missing/recessed grout and a few damaged deck tiles in front of the entry to the meat storage room. There was a team working on the decks throughout the foodservice preparation and storage areas.

Preparation Room-

There were no paper towels at the handwash station in the potato peeling area. The area was not in active use at the time of the inspection.

Preparation Room-

There were slotted fasteners in the food contact surface of both potato peelers.

Provisions-Dry Store 1

There was insufficient lighting to the right of the entry door near the condenser unit at the aft bulkhead.

Galley-

There was recessed grout in the deck tiles in front of the elevators and in the grill area. There was a team working on the decks throughout the foodservice preparation and storage areas.

Buffet-

There were two small flies observed at the sorting area window. Pest management was notified.

Dining Room-Deck 3 Wait Stations

The clean coffee urn lids were not taken apart to allow them to air dry. The interior surfaces of the lids were wet.

Galley-Deck 3 Pastry - Cold Store

There was excessive grout in the interior threshold. The grout surface was rough and pitted.

Galley-Deck 3 Beverage Station

There was a water transfer line in a metal channel that ran along the top, front interior of the cuber compartment in the ice machine. There was mold on the water line and in the channel.

Galley-Deck 3 Soup Station

There was missing/recessed grout and a few damaged tiles in front of the tilting kettle and the grills. There was a team working on the decks throughout the foodservice preparation and storage areas.

Galley-Deck 4 Beverage Station

There was no backflow prevention device on the potable water line to the coffee machine.

Galley-Deck 4 Beverage Station - Ice Machine

There was some light mold on the upper back corner of the cuber cover support.

Galley-Deck 4 - Potwash

The potwash machine pressure gauge was not functioning.

Galley-Deck 5 - Beverage Station

There was no backflow prevention device on the potable water line to the coffee machine.

Galley-Deck 5 Grill Area

There was missing/recessed grout and a few damaged tiles in front of the grills. There was a team working on the decks throughout the foodservice preparation and storage areas.

Bar-Deck 12 - Optix Teen Disco Bar

The previously cleaned ice bin was soiled with a red substance.

Galley-Deck 12 - Johnny Rockets (Front Line)

The deep fat fryer heating elements were corroding and pitting, which made cleaning difficult. Several of the heating elements were soiled with old oil and food residue.

Galley-Deck 12 - Johnny Rockets (Front Line)

The deep fat fryer heating elements were corroding and pitting, which made cleaning difficult. Several of the heating elements were soiled with old oil and food residue.

Galley-Deck 12 - Johnny Rockets

According to the staff, the deep fat fryer located in the pantry was out of order for an undetermined period of time. In addition, the staff members indicated the fryer would not be used in the future.

Galley-Deck 12 - Johnny Rockets

The previously cleaned food preparation counters, shelves and tops of equipment had a light accumulation of dust.

Galley-Deck 12 - Johnny Rockets

Several of the screws holding the aluminum profile strip on the back of the service counter were corroded.

Galley-Deck 12 - Johnny Rockets

The food contact surfaces of the previously cleaned grills, especially along the edges, were soiled with grease and food residue.

Galley-Deck 12 - Johnny Rockets

The lighting above the sandwich preparation counter was not sufficient.

Galley-Deck 12 - Johnny Rockets

The circular rubber door seal had a void space at the top and bottom of the door.

Galley-Deck 12 - Johnny Rockets

A single large fly was observed in the galley area. The crew reported the sighting to IPM.

Galley-Deck 11 - Portafino - Spray Sink

The backflow prevention device for the spray hose was corroded and weeping.

Galley-Deck 11 - Portafino - Hot Service Line

The previously cleaned deck was soiled with dust and had an accumulation of mold at the deck bulkhead juncture near the scupper. In addition, there was food debris and a single bowl on the deck.

Galley-Deck 11 - Portafino - Beverage Counter

The previously cleaned beverage counter had a heavy accumulation of dust along the shelves and the work counter.

Galley-Deck 11 - Portafino - Hot Line

The junctures of the previously cleaned grooved griddle attached backsplash had a rough welded profile with gaps and fissures that were not easily to clean. The junctures of the previously cleaned hotplates and welded backsplash had gaps and fissures that were not easy to clean. The grooved griddle and flat grill had an accumulation of grease and food residue, especially along the weld seams.

Galley-Deck 11 - Portafino - Hot Line

The previously cleaned in-counter mounted grooved grill had an accumulation of grease.

Galley-Deck 11 - Portafino - Hot Line

The junctures of the previously cleaned grooved griddle and welded backsplash had a rough welded profile with gaps and fissures that were not easily to clean. The junctures of the previously cleaned hotplates and welded backsplash had gaps and fissures that were not easy to clean. The grooved griddle and flat grill had an accumulation of grease and food residue, especially along the weld seams.

Galley-Deck 11 - Portafino - Hot Line

The previously cleaned heating elements for the deep fat fryer were corroded and were soiled with grease and food residue.

Galley-Deck 11 - Portafino - Hot Line

The previously cleaned heating elements for the deep fat fryer were corroded and were soiled with grease and food residue.

Galley-Deck 11 - Salad Counter - Line No. 1

There was a heavy accumulation of dust along the top of the food service displays and along each light fixture immediately above the food display wells.

Food Service General-Three Tank Juice Machines

The three tank juice machines had slotted fasteners in the food contact zone behind the nozzles. Some of the previously cleaned juice machines were soiled with a heavy accumulation of sticky residue and fibrous material.

Food Service General-Three Tank Juice Machines

The three tank juice machines had slotted fasteners in the food contact zone behind the nozzles. Some of the previously cleaned juice machines were soiled with a heavy accumulation of sticky residue and fibrous material.

Galley-Deck 11 - Warewashing

There were a few previously cleaned glasses that were stored wet stacked.

Bar-Deck 12 - Optix Teen Disco

The drip pan housing had standing water and some food debris. In addition, the soda lines were draped inside the drip pan housing, making cleaning difficult.

Bar-Deck 4 - Aquarium Bar

The drip pan housing for the undercounter refrigerator used for soda was lightly soiled with food debris.

Bar-Deck 5 - Sports Bar

The inside surface of the ice blender was lightly soiled with a white substance and a dark sticky substance.

Bar-Deck 5 - Sports Bar

The service side of the bar had soft sealant along the deck/equipment foundation junctures.

Bar-Deck 5 - Cafe Promenade

There was an open half-gallon carton of milk that did not have a 7-day discard label. The milk was discarded.

Bar-Deck 5 - Cafe Promenade

The previously cleaned waffle cone griddle was soiled with grease and an accumulated burned on residue.

Bar-Deck 9 - Concierge Lounge

The space between the counter mounted milk refrigerator and espresso machine was soiled with dried milk, dried coffee and dust.

Buffet-Deck 11

Several of the decorative displays located above the service lines had difficult to clean features and were soiled with dust.

Medical-Routine Report Timing

On the voyage ending today (19497) the ship submitted both the 24 hour and 4 hour gastrointestinal (GI) illness report to the CDC Vessel Sanitation Program (VSP) on 11 November, as the ship visited foreign ports prior to the arrival in a U.S. port, but the ship sailed on to other foreign ports prior to arrival in Bayonne, NJ today and no 24 hour report was made to VSP. On the cruise prior (19496) the ship made three reports as required in the middle of the cruise following foreign port calls and prior to U.S. port arrival, but failed to make the 24 hour report at the end of the cruise in Bayonne on 7 November.

Medical-Asymptomatic Contact Interview

A food worker gastrointestinal (GI) illness case reported to medical on 31 October at 11:28 am, with illness onset at 7 am. Their contact, who was also a food worker, did not report to medical for their interview until 1 November at 11:12 am.

Potable Water-Potable Water Tank Maintenance

Potable water tank #1 port was partially recoated in June 2010 and tank #4 starboard was partially recoated in July 2010. In both cases the records indicated that the tank coating was applied according to the manufacturers instructions, but there was no information about the curing or drying process to ensure they were also done in accordance with the manufacturer's instructions.

Potable Water-Engine Changing Room

It was unclear if the backflow preventers installed in the bulkhead access hatch between the two clothes washers in the engine changing room were on the lines served by those washers. Additionally there was a handwash sink in the corner of the room which was not protected from the two clothes washing machines. Staff immediately installed backflow preventers on each of the clothes washer hose connections for hot and cold water.

Pantry-Deck Pantries

The overhead spray hose was within two meters of the clean dish rack beside the dishwash counter, potentially subjecting clean items stored there to soiled splash. There was no side splash panel on the clean rack in any of the pantries. Staff stated that on this ship the only clean racks used for air-drying of clean items are the deck 10 pantries for suite cabins.

Potable Water-Cross-Connection Control Plan

The facilities listing of cross-connections did not list the backflow preventers installed in the OPP chemical dispensing lockers on decks 1, 3, and tween deck. Additionally the backflow preventer on the sink in the deck 1 locker was not listed. It was unclear if the pressure atmospheric vacuum breaker in the hosptital for dialysis connection can be tested. Currently it is only inspected.

Potable Water-Potable Water and Pools/Spas

During the manual testing of the potable water far points on decks 3 and 10 the ship's staff was observed using a glass vial to conduct the free chlorine test in a high range electronic colorimeter. The free chlorine residual according to both analyzers and the inspector's test kit were below 2 ppm. The manufacturer of the colorimeter specifies the test should be conducted only above 2 ppm with this kit, using a plastic vial. Additionally, the staff making the pool tests use the high range device with plastic vials. The inspector's kit measured on two tests 0.87 ppm and 1.30 ppm in one pool, while the ship's staff measured 2.9 and 3.1 ppm in the same pool. They were also observed using a sample volume of 10 ml for the tests when the manufacturer instructions specify only 5 ml.

Bar-Deck 12 - Optix Teen Disco

The drip pan housing had standing water and food debris. In addition, the soda lines were draped inside the drip pan housing, making cleaning difficult.

Buffet-Deck 11

Several of the decorative displays located above the service lines had difficult to clean features and were soiled with dust.

Inspection on May 13, 2010 | Score: 99

Preparation Room-Fish

Containers of raw clam strips were stored over containers of corn meal and lobster sauce. This was corrected.

Preparation Room-Fish

The cooling log showed that lobster sauce was cooled on 5/9 but the labels on the pans were dated 5/11-5/17. This allowed for 9 days of use instead of 7 days.

Provisions-Dry Stores 1

There was a gap near the deck along the bulkhead on the left side of the door.

Provisions-Show Piece Room (Liquor Storage Room)

Boxes were stored directly on the deck, making cleaning of the deck difficult. The deck was soiled.

Preparation Room-

The bottom sections of the bulkhead panels were loose throughout this room.

Buffet-

The deck grout was damaged around the scupper at the open end of the buffet stations.

Buffet-

The corner of a sack of sugar was in direct contact with the deck in locker 2832. This was corrected.

Buffet-

There was a loose profile strip and bulkhead panel on the right side of the handwash sink at the sorting station.

Buffet-

The bulbs over the juice machine and toaster were not shielded or shatter-resistant.

Galley-

The deck and bulkhead behind the potwash pulper station were soiled.

Galley-

There was a pan of mushroom sauce and a pan of cooked chicken in the walk-in refrigeration unit that were not entered in the cooling logs.

Galley-

The copper pipe, that was on the vent of the backflow prevention device for the left oven, was crimped shut.

Galley-Deck 3 Wine Cellar

There was an open pipe penetration at the back bulkhead in the speed rail technical space.

Food Service General-Deck 3, 4, and 5

All of the glass door refrigeration units in these galleys were labeled for time control. This was not in the time control plans. The set-up times and discard times were not on the time control plans.

Galley-Deck 3 Pastry

The right dipper well was not working.

Galley-Deck 3 Pastry

The aluminum pie tins were not stored inverted or covered.

Galley-Deck 3 Pastry

The key lime mousse dated 5/12 was not in the cooling log. There were several types of cheese cakes in the walk-in refrigeration unit but only one cooling log entry. The cheese cakes were individual cakes, 9 inch cakes and sheet pan cakes. It was not clear that the cooling of these were individually monitored to justify the single log entry.

Galley-Deck 3 Hood Control Cabinet GPC 2 230V

There was a leak at the vent for the reduced pressure assembly.

Dining Room-General

There were large and small gaps along the bottom sections at all of the waiter stations in the dining rooms. There were also gaps along the bottom sections of the back stage stations.

Galley-Deck 4 Dishwash

There was an individual drying plate covers with a cloth.

Galley-Deck 5 Locker 5820

A deckhead panel was missing.

Buffet-Staff

There was a loose bulkhead panel under the sorting station window. There was a large opening on the right bottom side of the sorting station window.

Medical-

A waiter had a last symptom recorded as 4/13 at 22:00 and a return to work of 4/15 at 08:15.

Medical-

The electronic medical log listed a crew member who had 12 episodes of diarrhea and 12 episodes of vomiting in a 24-hour period as a non-reportable case. This individual was treated as a case and was reported to the VSP as a case. This occurred during a cruise in February.

Medical-

The hoses were not labeled "potable water only" at each connection end.

Buffet-Windjammer Service Station 4

The counter under the ice machine was soiled at the backsplash.

Buffet-Windjammer Beverage Station 4

Soft sealant was used as coving at the deck/bulkhead juncture. Some of this sealant was peeling/missing.

Buffet-Windjammer Starboard Line 2 Hot Station

There were four wet soup urn inserts that were not stored inverted to drain.

Buffet-Windjammer Jade Line

There were loose and damaged deck tiles at the entrance to this station.

Buffet-Windjammer Port Soda Station

The wood trim at the deck tile juncture was separating resulting in a open void. This void space was soiled. The wood trim/deck juncture was not coved.

Buffet-Windjammer Beverage Station 2

There was leak at the coffee machine backflow prevention device. This was corrected.

Buffet-Windjammer Service Lines

There were open voids at the back of the hot hold cabinets under the buffet lines.

Buffet-Windjammer Service Lines

There was a heavy accumulation of dust in the open void spaces behind the hot hold cabinets under the buffet lines.

Galley-Windjammer

There was loose and missing grout on the deck.

Galley-Windjammer Dishwash

The handwash station was blocked with bags of utensils.

Illness Outbreaks: Details

Norovirus Outbreak on Jan 21, 2014

Symptoms: vomiting, diarrhea

In response to the outbreak, Royal Caribbean Cruise Line and the crew aboard the ship took the following actions:Increasing cleaning and disinfection procedures according to their outbreak prevention and response plan,Making announcements to both notify onboard passengers of the outbreak and encourage case reporting,Collecting stool specimens from ill passengers and crew for submission to the CDC lab,Making multiple daily reports of gastrointestinal illness cases to the VSP,Preparing additional crew members to join the ship mid-voyage to assist with case management and intensified sanitation procedures,Consulting with CDC on plans for: Passenger notification procedures and the planned delayed embarkation schedule in Bayonne, NJ on January 31, 2014,Disembarkation plans for active cases, terminal and transport infection control procedures.One CDC Vessel Sanitation Program epidemiologist, one contract epidemiologist, and one VSP environmental health officer boarded the ship in St. Thomas, USVI and are sailing on the ship as it travels back to port in New Jersey. This team is conducting an epidemiologic investigation, environmental health assessment, and evaluating the outbreak and response activities on board. One additional CDC Vessel Sanitation Program environmental health officer will board the ship upon arrival on January 29 to assist with the evaluation of the disinfection process. The team will continue the investigation and evaluation on the ship thru the boarding of new passengers for the next voyage. Five clinical specimens were shipped to the CDC lab for testing on January 26.

Safety

Serious crimes and injuries on cruise ships that make port in the U.S. are required to be reported to the Coast Guard. Smaller-scale crimes and thefts are reported to local police authorities (if reported at all). Incidents and inspections from 2010 to the present are shown below.

Crimes & Incidents
2

Incidents

See Details »

Coast Guard Inspections
10

Deficiencies (found in 20 inspections).

See Details »

Coast Guard Inspections: Details

Inspection on Feb 26, 2015

Fire Fighting

0799 - Appropriate fire integrity standards for spaces classified to their fire risk shall be maintained in accordance with table 26. Miscellaneous combustible material was stored in electrical locker band store 11750. 74 SOLAS (97 Cons Ed) Ch II-2 Reg 26.2

Fire Fighting

0799 - Fire resistance of doors shall be equivalent to that of the division which they are fitted. FD 5.7.09, Zone 7-B in the upper main galley, was fractured in way of the handle and B-class door adjacent to fire station 440 was holed in the bottom. 74 SOLAS (97 Cons Ed) Ch II-2 Reg 47.1

Fire Fighting

0799 - Structural bulkheads shall have applicable fire exposure per integrity and insulation standard. Structural fire protection was missing in A-60 bulkhead in hotel store 11728. 74 SOLAS (97 Cons Ed) Ch. II-2 Reg 23.1

Personnel

0250 - Survival craft crew shall be acquainted with their duties. Crews of lifeboats 2, 4, 6, and 10 were unable to properly locate emergency equipment. 74 SOLAS (97 Cons Ed) Ch III Reg 10.5

Inspection on Nov 15, 2014

No deficiencies found

Inspection on Sep 12, 2014

No deficiencies found

Inspection on Sep 04, 2014

Personnel

3032-Drills: Every crew member with assigned emergency duties shall be familar with these duties before voyage begins . 4 lifeboat commanders were not able to demonstrate emergnecy steering procedures when questioned. Training was connducted on the spot. SOLAS (09) III / 19.2.1

Fire Fighting

0750- Fire Prevention: Fire doors in main vertical zone bulkheads galley boundaries and stairway enclosures shall be self closing and capable of closing with an angle of inclination of up to 3.5 degrees of closure. Fire doors 7.6.04, FD 1.5.24, and FD 1.6.08 would not close completely. SOLAS (09) II-9.4.1.4.1

Inspection on Mar 06, 2014

No deficiencies found

Inspection on Feb 25, 2014

Lifesaving

Handrailings in top of lifeboat #26 is broken. Before the ship leaves the prot and at all times during the voyage, all lifesaving appliances shall be in good working order. Repair or replace railing top side lifeboat #26 to satisfaction of class. Solas 74 97con chap III Reg 20.2

Engineering

The machinery, boilers and associated piping system and fittings shall be adquate for the system which thaey are intended and installed to reduce any danger to person onboard with due regard to hot surfaces and other hazards. The condensed water tank #1 adjacent to diesel generator #1 was found wasted along the hatches and leaking in to four sight glasses. SOLAS 74 (con 09) Chap II.1 Reg 26.1

Inspection on Jan 25, 2014

No deficiencies found

Inspection on Jan 11, 2014

No deficiencies found

Inspection on Sep 03, 2013

No deficiencies found

Inspection on Apr 20, 2013

No deficiencies found

Inspection on Mar 09, 2013

No deficiencies found

Inspection on Nov 06, 2012

No deficiencies found

Inspection on Sep 05, 2012

No deficiencies found

Inspection on Feb 22, 2012

No deficiencies found

Inspection on Jan 23, 2012

No deficiencies found

Inspection on Sep 08, 2011

No deficiencies found

Inspection on Mar 04, 2011

No deficiencies found

Inspection on Sep 11, 2010

No deficiencies found

Inspection on Jul 08, 2010

No deficiencies found

Inspection on Mar 16, 2010

No deficiencies found

Crimes & Incidents: Details

Oct 11, 2010

Personnel Casualties : 1 death

Male passenger was found deceased while on voyage.

Source: US Coast Guard

May 05, 2010

Person Overboard : 1 death

Crew member, suspected jumper

Source: Media Reports
CREDITS & SOURCES

Illustrations: Josh Cochran, special to ProPublica. Data: Coast Guard Port State Information eXchange, Coast Guard Incident Investigative Reports, Coast Guard Marine Casualties & Pollution Data, IMO GISIS Marine Casualties, CDC Inspections & Deficiencies, CDC Outbreaks, CruisePage Man Overboard List, Local crime reports gathered by reporters Lynn Walsh & Dan Krauth, other local crime reports. Photos: VesselFinder. Icons: Jessica Lock, Juan Pablo Bravo,Hans Gerhard Meier.

1Details in these illustrations are inspired by David Foster Wallace's A Supposedly Fun Thing I'll Never Do Again. References to his seven night experience aboard the Nadir are hidden throughout. How many have you seen? Psst. Here are the answers.