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Majesty of the seas 207ec53339a9cc1557cace3dd914c1fe18c9ebe27de65c0c9bee1b27d84ee7f4

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Majesty of the Seas

Cruise Line: Royal Caribbean »
Year Built
1992
Capacity
2,744passengers
Registered In
Bahamas 4c71fb9851c6d2beb8b34e70f04a2f2e3ee4c25b3acf689d87d6a30bb8d1946eBahamas What's This Flag?

Health

Federal health inspectors from the Centers for Disease Control and Prevention inspect cruise ships twice a year, checking everything from kitchen equipment to dishwasher temperatures, and grade ships based on what they find. A score below 86 is considered failing. Cruise ships are also required to report all illness outbreaks affecting more than 3% of passengers or crew to the CDC. Inspections and outbreaks from 2010 to the present are shown below.

Health Scores & Inspections
98/100

Health Score: Oct 2014

 

Highest: 99 Lowest: 95


296

Deficiencies (found in 10 inspections).

See Details »

Illness Outbreaks

None Reported

Health Scores & Inspections: Details

Inspection on Oct 06, 2014 | Score: 98

Galley-Deck 4 Galley

The water lines for the ice machine went through a metal box on the back of the machine but there was a large gap on the bottom of the metal box where the lines entered. There was a significant accumulation of dust inside the metal box that was visible through the large gap.

Buffet-Forward Windjammer

The vented slots between the deckhead panels on the workers' side of the buffet had a significant accumulation of dust.

Buffet-Forward Windjammer Light & Sweet Island

The mechanical hand pump soap dispenser was not working properly.

Buffet-Windjammer Soda Station

Two of the soda dispensing heads had slotted fasteners on the underside by the dispensing nozzle.

Buffet-Windjammer Soda Station

The dual check backflow prevention device was continuously leaking and had black debris accumulated around the atmospheric vent.

Buffet-Windjammer Omelet Station

An employee cooking omelets was wearing a string bracelet.

Galley-Windjammer Hot Galley

The deck grout in front of the grills was missing and recessed in several areas. Standing water was present in many of the areas with missing and recessed deck grout.

Galley-Windjammer Pot Wash

The water entering the final rinse manifold on the mechanical pot wash machine was greater than 194°F. A 200°F thermolabel was placed on the final rinse supply line and immediately turned black, indicating the water temperature in the pipe was at least 200°F.

Buffet-Windjammer Aft Beverage Station Ice Machines

The interior white tube dispensing ice into the top bin had a heavy accumulation of black slime around the bottom. This was noted on both ice machines.

Buffet-Windjammer Aft Beverage Station Ice Machines

A bucket of chlorine bleach solution was measured less than 50 ppm.

Galley-Johnny Rockets

The undercounter refrigerators 3, 4, and 5 were listed as time control units on the time control plan but were not labeled as such on the physical unit.

Galley-Room Service Toilet Room

The toilet room was out-of-order and locked during the inspection. Staff stated the toilet room went out-of-order earlier in the day and a work order had been submitted.

Galley-Deck 4 Pantry Galley

The undercounter refrigerator 4.4 was listed as a time control unit on the posted time control plan but was not labeled as such on the physical unit.

Galley-Deck 4 Pot Wash Machine

The backflow prevention device on the spray hose connected to the mechanical pot wash machine was continuously leaking. This was replaced immediately.

Galley-Deck 4 Galley Coffee Station

The espresso machine was mounted less than 4-inches from the counter top.

Galley-Deck 4 Galley Coffee Station Ice Machine

The water lines for the ice machine went through a metal box on the back of the machine but there was a large gap on the bottom of the metal box where the lines entered. There was a significant accumulation of dust inside the metal box that was visible through the large gap.

Galley-Deck 3 Pastry

Slotted fasteners were inside the front area of deck oven. This was noted on the previous inspection.

Galley-Deck 3 Pantry Deli Slicer

The recessed ledge on the backplate of the deli slicer was a significant accumulation of food debris.

Galley-Deck 3 Freezer 3.153

A trolley of carrot cake was not covered or otherwise protected.

Galley-Deck 3 Butcher Walk-In

A container of ground beef was stored on top of a container of whole cuts of meat.

Buffet-Pizza Display Case

According to staff the pizza display case was a time control unit but it was not labeled as such or listed on the time control plan.

Recreational Water Facilities-Whirlpool Shock Halogenation

The records for the shock halogenation of the port and starboard whirlpools were not documented for 2 July.

Pantry-Deck 9

The designated clean storage trolley was slightly soiled on one side with a white material. No clean items were stored on the rack.

Pantry-Schooner

Two small flies were around the blender.

Pantry-Schooner

Tape was around the atmospheric vent on the backflow prevention device for the pre-rinse spray hose, and the holes on the vent were partially covered. This was written on the previous inspection. It appeared that the pre-rinse hose had been replaced instead of the backflow prevention device. The device was replaced.

Inspection on Jun 09, 2014 | Score: 97

Galley-Deck 3 - Handwash Sink 3.1

A used pouch of smokeless tobacco was found inside the handwash sink.

Medical-Acute Gastroenteritis (AGE) 24 Hour Report

The submitted 24 hour report for the voyage ending on 9 June listed the total passenger count as 2708 but the submitted 4 hour report listed a total of 2662 passengers. The AGE log for the voyage listed the total number of passengers as 2662.

Recreational Water Facilities-Aft Pool

The pH levels recorded on the analyzer chart recorder from 2 June to 8 June were between 6.6-7.0 during operational hours.

Recreational Water Facilities-Fecal Accident Log

The last two fecal accidents in the forward pool on 31 May and 1 June were logged as a stool accident and did not specify if it was loose stool or formed stool.

Recreational Water Facilities-Forward Pool

The pH levels tested by the inspector were 8.16, 8.17, and 8.05 and the pH levels tested by crew were 8.09, 8.16, and 7.98. The pool was open and had guests swimming. The inspector and crew used the same brand of water test meter and used the ship's reference standards to verify both meters were in calibration. The pool was immediately closed.

Galley-Sorrento's

An unlabeled spray bottle of clear liquid was inside the cleaning supply locker.

Galley-Sorrento's

The light intensity was less than 110 lux to the left and right of the pizza oven.

Provisions-Frozen Mixed Goods

Four white containers of muffin mix were on the deck.

Provisions-Ice Cream Box

Two containers of ice cream were on the deck.

Preparation Room-Vegetable Packing Room

To the right of the handwash station, the round stainless steel profile strip was loose at the bulkhead, creating a gap. Also, at the far end of the free-standing preparation counter the lower horizontal profile panel near the deck was loose, creating seams.

Preparation Room-Vegetable Packing Room

The faucet of the handwash station was leaking.

Galley-Deck 4 - Potwash

Following the cleaning and sanitizing of pots and pans in the three-compartment sink, items were dried with a wiping cloth before being placed on the clean storage rack.

Galley-Deck 4 - Potwash

The light intensity was less than 220 lux at the handwash station.

Buffet-Crew Mess Soiled Drop-Off

One live fly was near the bone waste receptacle. The area was in operation during this inspection.

Galley-Deck 3 - Handwash Sink 3.1

A used pouch of smokeless tobacco was found inside the handwash sink.

Galley-Deck 3 - Pastry

Slotted fasteners were inside the front area of the deck oven.

Galley-Deck 3 - Bakery

A crew member was observed wiping his nose with the back of his hand and proceeding to work with shredded cheese and bakery dough.

Galley-Deck 3 - Bakery

A crew member was observed wiping his nose with the back of his hand and proceeding to work with shredded cheese and bakery dough.

Dining Room-Starlight and Moonlight

The light intensity at the waiter stations could not be raised to 220 lux. The electricians were replacing the lights in the pillars during the inspection.

Pantry-Latte-Tudes

Eight small holes were in the bulkhead behind the ice machine.

Room Service-Dishwash Area

A bucket of sanitizing solution was less than 50 ppm chlorine.

Room Service-Dishwash Area

A broom and dustpan were stored on the bulkhead near the soiled area. The items were removed to the cleaning locker.

Bar-Schooner

The backflow prevention device on the pre-wash spray rinse had tape around the atmospheric vent which made it difficult to tell if it was continuously leaking.

Galley-Deck 3 - Bakery

A crew member was observed wiping his nose with the back of his hand and proceeding to work with shredded cheese and bakery dough.

Inspection on Nov 04, 2013 | Score: 96

Medical-Acute Gastroenteritis 24-hour Reports

The 24-hour report for the cruise ending 1 November listed the total crew count as 1645. In addition, the 24-hour report for the cruise ending 28 October listed the total crew count as 1337. According to the medical staff, the total crew count is usually around 860 and there was a problem with electronic medical database system that was creating these reports.

Medical-Acute Gastroenteritis Surveillance Log

The log for the cruise ending 1 November listed the total crew count as 6462. In addition, the log for the cruise ending 28 October listed the total crew count as 1337. According to the medical staff, the total crew count is usually around 860 and there was a problem with electronic medical database system that was creating these reports.

Potable Water-Test Kit Secondary Standards

There were no secondary standards for the new test kits used for potable water. According to the staff, the test kits had only been on board one month and the secondary standards had been ordered.

Potable Water-Port Bunker Station

The air gap for the fill line from potable water to technical water was less than two times the diameter of the pipe. This was corrected.

Potable Water-Starboard Bunker Station

One of the in-use hoses was not labeled 'Potable Water Only' at the connecting end.

Potable Water-Bunkering

The pH for the forward bunkering was measured at 8.1 during active bunkering. The previous readings were all between 7.4 and 7.6. The pH was lowered.

Potable Water-Cross-Connection Control Program

The backflow prevention device for the dialysis connection in the medical center was listed on the program, but this device had been removed.

Pantry-Deck 10 Ice Station

The light behind the ice machine was not working and the light level was less than 110 lux. This was corrected.

Children Area-Toilet Room

The handwashing sink was greater than 22 inches from the deck and the toilet was less than 11 inches from the deck, and there was only one step stool in the toilet room. According to the staff, a new stool had been ordered for the toilet.

Bar-Schooner

The light intensity at the handwashing station was less than 110 lux during operations. There was a light above the station, and once the light was turned on the intensity was adequate.

Bar-Pool

The light intensity at the handwashing station was less than 110 lux during operations. There was a light above the station, and once the light was turned on the intensity was adequate.

Medical-Acute Gastroenteritis Crew Reporting

A utility (food worker) had illness onset on 30 October at 1930. He reported to the medical center on 31 October at 0830. According to his electronic time record, he worked until 2330 on 30 October.

Bar-Pool

During the inspection, the door to the pantry was pinned open. The bar was on an open deck. The door was immediately closed. The inspector returned to the bar approximately one hour later and the door was pinned open again.

Buffet-Windjammer Forward

A bowl of pears did not have a serving utensil. In addition, there were two bowls with fruit, including apples, grapes, pears, and strawberries, that did not have serving utensils. According to the staff, these were only for decoration. However, they were close enough to the sneeze shield opening for access, and a passenger was observed taking an apple from one of the bowls with her hand. The bowls were immediately removed.

Pantry-Latte-Tudes

The light intensity was less than 110 lux behind and to the right of the ice machine.

Pantry-Latte-Tudes

The time control plan did not specify the area on the back bar counter as being on time control. Working containers of milk were stored in this area.

Pantry-Latte-Tudes

Cleaning tools, such as mops, dust pans, and squeegees, were stored along the bulkhead behind the ice machine.

Buffet-Windjammer Aft Beverage Station

Behind the juice machine, the bulkhead/counter coving was broken and loose.

Buffet-Aft Beverage Station

Some of the glasses out for service were wet.

Buffet-Windjammer

Some of the glass display bottles above the service islands were soiled with more than one day's worth of dust.

Galley-Windjammer Dishwash Machine

Condensation was dripping from the sealant of the exhaust vent/deckhead juncture onto the clean landing. During the inspection, no clean items were impacted.

Galley-Windjammer Dishwash Machine

The final rinse temperature gauge was not working for approximately two weeks. A work order had been placed on 11 October.

Galley-Windjammer Dishwash Machine

The temperature of the upper and lower final rinse spray nozzles was 130-134°F, even after approximately 10 minutes of repeated testing. A thermolabel sticker on a plate reached a maximum temperature of 150°F when placed through the machine.

Galley-Windjammer Dishwash Machine

Many clean plates and bowls were stacked extremely tight inside a rack that did not allow for proper air drying.

Galley-Windjammer Potwash Machine

The potwash machine had been out of order for approximately two weeks. The glass on the pressure gauge was broken. A work order had been placed on 11 October.

Galley-Windjammer Potwash Area

At the three-compartment sink, the faucet between the wash and rinse compartments was leaking.

Galley-Deck 3 Potwash Area

Behind the clean landing, the left valve at the deck had rough grout and was filled with water.

Galley-Deck 3 and 4 Aft Beverage Stations

The electrical cords from both juice machines were draped across the counters, making cleaning difficult.

Galley-Deck 3 Bakery

The inside of the plastic lids were cracked on containers of fiber mix and sour dough mix.

Galley-Deck 3 Aft Juice Station

The inside of some dispensing ports were soiled with old juice residue. The machine had been previously cleaned.

Galley-Deck 4 Dishwash Area

On the clean storage table, stacks of previously cleaned plates were not inverted or covered. The area was not in operation during the inspection.

Galley-Deck 4 Vegetable Section

The faucet for the soup kettle was leaking. This was written on the previous report in August, however a work order had been placed on 20 August and the leak had been corrected.

Galley-Staff Mess Dishwash Area

At the deck/bulkhead juncture below the handwash station, the horizontal profile strip was loose. Also, along the scupper near the handwash station, some of the deck/bulkhead tiles were cracked and the deck grout was missing.

Buffet-Crew Mess

The serving utensil handle was touching slices of deli meat.

Buffet-Crew Mess

The dispensing tube on the bulk milk container was greater than 25 millimeters (1 inch).

Buffet-Filipino Buffet Area

Plates out for self-service were not inverted or covered.

Room Service-Dishwash Area

The crew member working in the area began loading soiled items onto a rack that was placed on the clean landing before loading this rack into the machine.

Pantry-Sorrento's / Compass Deli

At the handwash station, the soap dispenser was not working properly. After many pumps, only a tiny amount of soap came out of the dispenser.

Inspection on Aug 21, 2013 | Score: 98

Pantry-Deck 10 Ice Pantry

There was pitting along the cuber panel where a tool had been used to try to open the cuber side profiles in the in use ice maker.

Buffet-Windjammer Marketplace

In three bowls of apples, the handles of the tongs were in direct contact with the apples.

Buffet-Windjammer Marketplace

At the Jade buffet, three working containers of liquid were unlabeled. According to the staff, these liquids were oil, soy sauce, and hoisin sauce. The containers were labeled immediately.

Buffet-Windjammer Marketplace

At the entrance to the galley from the Jade buffet, the left side of the door frame where it met the bulkhead had missing grout. A work order had already been submitted for this.

Galley-Pot Wash

Several items were stored directly on the deck in this area, including two cutting boards, several metal racks, two plastic bins filled with stainless steel lids, and a large pot of used oil.

Galley-Pot Wash

The temperature of the potwash machine was measured at 150°F with the inspector's and vessel's thermometers. According to the staff, the pans were sanitized in the sanitizing sink of the three-compartment after every cycle using 100 ppm chlorine. A repairman was called to repair the machine.

Galley-Forward Section

There was missing and recessed deck grout in front of the tilting pans.

Food Service General-Time Control Plans

The new written time control plans indicated service times, which included the phrase 'including set up times,' but discard times were not mentioned.

Buffet-Compass Deli

The profile plate on the handwash station drain line where it penetrated the side of the technical compartment was loose and dented.

Galley-Deck 4 Buffet Station

The wet wiping cloth was not completely submerged in the bucket of sanitizing solution. This was corrected.

Galley-Deck 4 Hot Section

There was missing and recessed deck grout in front of the two combination ovens.

Galley-Deck 4 Vegetable Section

There was a leak on the faucet for the soup kettle. A work order had already been submitted.

Preparation Room-Potato

The top plastic cover on the right potato peeling machine had a large crack.

Pantry-Schooner

The paper towels at the handwashing station next to the door were wet.

Medical-Acute Gastroenteritis (AGE) Surveillance Log

On the AGE Surveillance log, the underlying illness column was left blank in nearly all the patient entries.

Medical-Acute Gastroenteritis (AGE) Reporting

A crew entertainer reported to medical with one diarrhea episode and was listed as a non-reportable case of AGE, but the following day experienced a vomiting episode. Staff stated that although they did note the change in condition, they were unable through the electronic medical record to change this person to a reportable case. Since this system also created the official AGE illness report to VSP, this case was not reported.

Medical-I.C.U. Ward Dialysis Connection

A continuous pressure model (9D) backflow preventer was installed on a potable water connection intended for connection by dialysis patients. Staff stated there had been no such patients visiting this ship. The backflow preventer was removed during the inspection.

Pantry-Deck 9 and 10 Ice Pantries

There was visible mold soil along the interior perimeter of the water bath below the cuber panel in the in use ice maker in the deck 10 pantry. There was pitting along the cuber panel where a tool had been used to try to open the cuber side profiles. There was black and pink mold residue in each of the pitted marks and a heavier layer along the top of the cuber. In the deck 9 pantry ice pantry, the cuber flap panel had black mold residue on most of the interior surfaces. The entire underside of the cuber panel was soiled with heavy mold residue, as was the top of the cuber panel. The water bath below the cuber was heavily soiled with a mixture of a black powder and mold. Staff immediately stopped both machines to clean and sanitize the upper ice maker sections.

Recreational Water Facilities-Forward and Aft Pools - Maintenance

The record for the cleaning and disinfection of the hair and lint strainers for the forward and aft pools was documented in the electronic ship maintenance system. This work was scheduled for and performed every three months, rather than weekly as required in section 6.2.1.2.7 of the VSP Operations Manual.

Potable Water-Crew Laundry

Among the listed backflow preventers in the non-testable backflow log maintained in Facilities was the crew laundry machines. Although backflow preventers were installed on the water lines connected to the machines these came from the laundry tank and were technical water lines.

Potable Water-Bunkering pH

There were many days during active bunkering of potable water since the last inspection where the record showed acceptable values for pH, but there was an adjustment listed to change that value. In some cases the recorded adjustment was in the wrong direction and the actual values recorded exceed the limit of 7.8. On 3 June the values began at 1200 with 7.7 and adjustment down, then at 1250 a value of 8.2 with adjustment up, then at 1340 a value of 8.3 with adjustment up, and the final value at 1430 with adjustment up. On June 7 the values began at 0900 with 7.4 and noted adjustment up, then at 0950 a value of 7.7 with adjustment up, at 1040 a value of 8.1 with adjustment down, at 1130 a value of 8.1 with adjustment down, and the final 1220 value was 7.9 with adjustment down. It is not clear if on these tests conducted every 50 minutes that staff were adjusting the pH values or that it was in the correct direction.

Potable Water-Bunkering Chlorination

During active potable water bunkering the reading on the ship's analyzer registered 2.68 ppm free chlorine, while the manual test measured only 1.91 ppm. Staff immediately adjusted the manual chlorination pump and re-calibrated the chlorine monitoring analyzer.

Inspection on May 31, 2013 | Score: 97

Galley-Deck 3 Main Galley

The artificial light level at the forward/center counter of the soup station was below the minimum 220 lux.

Galley-Deck 3 Main Galley - Pot Wash

The artificial light level at the port aft corner of the clean pot rack area was below the minimum 220 lux.

Galley-Deck 3 Main Galley - Hot Galley

There was a water leak from the deckhead canopy exhaust hood at the port most combination oven. Staff stated it was from a leaking plumbing line in the deck above. It was later corrected.

Food Service General-Galley and Pantry Deckheads

There was a layer of dirt debris on the deckhead adjacent to many of the round deckhead supply air covers in the galleys and pantries. Some of the areas included the deck 3 galley hot galley starboard, near the handwash station and Windjammer galley cold pantry, and the beside the grooved griddle in the crew galley hot section.

Food Service General-Exhaust Air Vents

Several of the exhaust air vent coverss had a layer of soil covering them. These were found in areas such as the deck 3 main galley dishwash at the clean landing of the flight-type conveyor dishwasher, crew mess at the two bain marie's,

Galley-Deck 3 Main Galley - Dishwash

The in-use flight-type conveyor dishwash machine registered a final, hot water-sanitizing rinse manifold temperature of over 220 °F, but there was no indication of steam inside the machine or any failed spray nozzles, suggesting the thermometer was in disrepair.

Galley-Deck 3 Main Galley - Pastry

The exterior top of the stack oven had a layer of old dirt debris.

Galley-Deck 3 Main Galley - Pastry

The artificial light level around the soft serve ice cream machine and the freezer beside was below the minimum 110 lux.

Galley-Deck 3 Main Galley - Bakery

There was a water leak dripping from the deckhead panel juncture near the evaporative condenser of the walk-in freezer.

Galley-Crew Galley - Hot Galley

There was excessive sealant applied to the seam along the underside of the two tilt braising pans.

Galley-Deck 3 Main Galley - Hot Galley

The underside seams along the perimeter of the two tilt braising pans were heavily soiled with old grease and food residue.

Buffet-Crew Mess

The two light covers inside the counter model pizza display oven did not completely surround the fluourescent tubes inside and did not close each end of the tubes.

Galley-Windjammer Galley - Cold Pantry

A live fruit fly was observed on the deckhead over the center preparation counter.

Galley-Windjammer Galley - Corridor

A live fruit fly was observed on the deckhead in the port corridor from the galley to the buffet area.

Galley-Windjammer Galley - Hot Galley

Three soups ( broccoli, sun-dried tomato, and chicken) were in pots held hot on the range top with time control stickers on each. The food temperatures were above the minimum 135 °F, but the range top was not listed among units which were on time control in the posted time control plan.

Other-Sorrento's Pizzeria Pantry

The handwash station was blocked by the hanging waste bin for paper towels immediately in front of the basin and a long coiled deck wash hose connected to the tap under the sink and set immediately in front of the basin.

Other-Johnny Rocket - Front Service Counter

There was a difficult to clean gap present along the underside of the two flat-top grills where they join together.

Other-Johnny Rocket - Front Service Counter

There was dirt debris present along the gap on the underside of the two flat-top grills.

Bar-Main Pool Bar - Forward

The door from the front bar to the pantry was pinned open. There were no insects observed in the pantry, but the bar is open to the outdoors and clean equipment was stored in the pantry unprotected.

Bar-Main Pool Bar - Forward

Four large stainless steel coolers filled with drink containers and ice were lined up along the back bar counter for service at the front bar. All had the drain valves open and water was pooling on the deck.

Bar-Main Pool Bar - Forward

There was a heavy black mold present along the foundation of the back bar counter where it joined the deck below.

Pantry-Aft Pool Bar Pantry

One live fruit fly was observed on the bulkhead over the handwash station.

Bar-Schooner Bar

There was heavy dust debris present inside the grid type deckhead panels over the back bar counter.

Medical-Acute Gastroenteritis (AGE) Log

During the cruise from May 27 to May 31, 2013, a nonfood worker was recorded as a case, but the individual with AGE symptoms was a passenger. According to the staff, they were not able to change the information already entered because they did not have access to the ESeaCare electronic reporting system. The passenger was recorded as a case in a different row on the AGE log.

Medical-MIDRS 24-hour Report

The 24-hour MIDRS report stated there were 3 sick passengers with AGE and 2 sick crew members with AGE. After reviewing the AGE log, there was only one sick crew member with AGE. According to the staff, they were not able to make this change in the AGE log due to the new ESeaCare electronic reporting system.

Medical-AGE log

During the cruise from May 27 to May 31, 2013, the AGE log stated a nonfood worker reported to medical at 8:00 PM on May 27, but according to the medical notes, this person reported to medical at 3:10 p.m. This individual's symptoms started at 11:45 a.m. on the same day. According to the staff, they were not able to access the new ESeaCare reporting system during embarkation day and could not make this change on the AGE log.

Medical-4-Hour MIDRS Report

According to the medical staff, the ESeaCare system generates 4-hour reports to MIDRS even if they are not needed. This should be corrected so that the 4-hour reports are generated and sent to MIDRS only when required per the instructions of the 2011 VSP Operations Manual.

Integrated Pest Management-Active Surveillance

There were no follow-up inspection results when pests were found during active pest surveillance inspections. The action taken during the initial finding was recorded.

Housekeeping-Outbreak Prevention Response Plan (OPRP)

There was no procedures in the OPRP on how the crew would be informed of an outbreak.

Housekeeping-Outbreak Prevention Response Plan (OPRP)

There were no procedures on how the passengers would be protected from dermal or respiratory exposures when chemicals were used. This was noted during the previous inspection. According to the staff, the proper procedures were followed to protect the passengers from these potential exposures, but they could not be found in the OPRP. Procedures on how to protect crew from exposure to disinfectants were included in the OPRP.

Children Area-Time Control Plan

Food such as pizza and desserts that needed to on time or temperature control were served in the children's center, but there was no time control plan at this food outlet.

Children Area-Dora's Kitchen

Both of the Dora kitchens used by kids 3-5 years old were soiled with a heavy dirt and dust residue. The right Dora kitchen toy also had two pieces of masking tape on it. According to the staff, these were not in use.

Pantry-Deck 10 Starboard 10.437

There were approximately 10 cleaned and sanitized ice buckets that were stored on a housekeeping trolley shelf that was labeled for dirty equipment and utensils. Also, there were seven ice buckets that were air drying, but they were not inverted.

Pantry-Deck 10 Starboard 10.437

There was a box full of bagged tea and several packets of sugar and condiments stored on a housekeeping trolley shelf labeled dirty and the box was mixed in with dirty glasses.

Pantry-Deck 9 Starboard 9.437

There were four soiled ice buckets with ice or filled with water that were stored on a clean shelf of the housekeeping trolley.

Inspection on Jul 26, 2012 | Score: 99

Food Service General-Lighting

The light intensity was below 110 lux behind and around many pieces of deck- and counter-mounted equipment. This was observed at the meat room preparation counter near the entrance to the thawing refrigerator, the deck 3 and deck 4 main galley port beverage stations, the deck 4 main galley to the right of time control refrigerator R.4.9, and in the crew galley behind ice machine 4-7.

Food Service General-Bulkheads

There was loose and peeling sealant on the vertical stainless steel profile strips between adjacent bulkhead panels throughout the food preparation areas.

Galley-Deck 3 and 4 Potwash

At the deck 3 and 4 main galley potwashes, the crew members working on the dirty sides had facial hair and were not wearing beard restraints.

Galley-Deck 3

The light intensity was below 220 lux at handwash stations 3.11 and 3.15.

Potable Water-Refrigerant and Chilled Water Lines

The refrigerant and chilled water lines for the ice machines, ice cream machines, and upright refrigerators in the food areas were not uniquely identified. Staff showed documentation indicating new labels were ordered on 14 May and were expected to be delivered on 27 July.

Galley-Deck 3

The light intensity was below 220 lux on the preparation counter next to handwash station 3.11.

Galley-Deck 3 Vegetable Station

The light intensity was below 220 lux on the preparation counter between the bain marie and the utility sink.

Galley-Deck 3 Port Ice Machine

The front cover of the ice machine was placed on the deck when this cover was removed to assess the cleanliness of the ice forming area of the ice machine.

Galley-Deck 3 Ice Machine 3.4

The white plastic panel in contact with the ice cubers was soiled with a black material. This ice machine was removed from service on 25 July to be cleaned and sanitized. Staff stated the ice machines were cleaned and sanitized every two weeks.

Galley-Deck 3 Cold Pantry

There was one live fly in this area. This area was not in operation at the time of inspection.

Galley-Deck 3 Bakery

Three upright portable racks of bread were stored next to the dough sheeter without the top rack of bread protected from contamination. The area was in operation at the time of the inspection.

Galley-Deck 3 Coffee Station

The length of tube for the cream on the bulk milk dispenser was greater than 25 millimeters (1 inch). The tube was cut to an appropriate length.

Dining Room-Lighting

The light intensity could not be raised to 220 lux on all surfaces of the waiter stations in the dining rooms.

Galley-Deck 4 Ice Machine 4-7

The white plastic panel in contact with the ice cubers was soiled with a black material. Staff stated the ice machines were cleaned and sanitized every two weeks.

Galley-Officer Mess Toilet

At the toilet room used by galley workers, the sign stating 'wash hands after using toilet' was posted on the outside of the entrance door.

Galley-Potwash

In the dirty storage area of the potwash, the end of a long handle wire whisk was damaged, making cleaning difficult.

Galley-Hot Galley

Behind the tilting kettles, the horizontal stainless steel profile strip at the bulkhead/deck juncture was damaged. Staff stated a work order had been placed for this repair.

Buffet-Port Sweet Dreams

A tray of Spanish orange cake out for passenger self service did not have a serving utensil.

Buffet-Port Asian Flavors

There was one live fly in this area. The area was in operation at the time of the inspection.

Bar-Schooner's Bar

The light intensity could not be raised to 110 lux at the handwash station. The area was in operation at the time of the inspection.

Medical-Acute Gastroenteritis (AGE) Surveillance Log

The STARDOCS database used for collecting AGE illness information could not be exported into the standardized AGE surveillance log exactly as it appears in the 2011 VSP Operations Manual.

Medical-Acute Gastronenteritis (AGE) Case Definition

The STARDOCS database used the previous VSP definition for an AGE illness case and did not consider diarrhea in excess of what was normal for the individual. A person with an underlying medical condition was reported as an AGE case due to this database error.

Potable Water-Port Pump Room 6

The distillate water lines from the evaporators to the potable water halogenation station were striped blue in some locations and blue/gray/blue in other locations.

Potable Water-Equipment Locker

The mobile locker cabinet for potable water hoses was not labeled 'potable water hose and fitting storage.' In addition, the potable water hoses stored inside the locker were not capped.

Housekeeping-Outbreak Prevention and Response Plan (OPRP)

The OPRP did not list procedures for minimizing respiratory or dermal exposures to passengers when disinfectants were used during an increase in AGE cases.

Recreational Water Facilities-Water Chemistry

The staff did not have test kits for monitoring alkalinity for the recreational water facilities. Additionally, the staff were not monitoring for clarity or combined chlorine.

Recreational Water Facilities-Flow Meters

No flow meters were installed for any of the recreational water facilities.

Recreational Water Facilities-

There was no documentation for the turnover rates or bather loads for the recreational water facilities.

Recreational Water Facilities-Swimming Pool Antientrapment

Both swimming pools had direct suction multiple drains greater than three feet apart, but the drain covers did not comply with ASME A112.19.8.

Recreational Water Facilities-Deck 10 Whirlpool Room

There was one analyzer-chart recorder for the two whirlpools. Also, the sample lines for the whirlpools were located after the compensation tank.

Integrated Pest Management-

The rat guards on the mooring lines were not closed. Also, there were mooring lines sharing a rat guard and mooring lines with rat guards too close to the ship.

Room Service-Crew Member Toilet Room

At the toilet room used by galley workers, the signs stating 'wash hands after using toilet' was posted on the bulkhead behind the toilet and on the outside of the entrance door.

Inspection on Dec 02, 2011 | Score: 97

Recreational Water Facilities-Safety Signage

None of the safety signs for the RWFs meet the requirements under section 6.7.1 in the 2011 VSP Operations Manual.

Recreational Water Facilities-Bather Loads

There was no documentation for the bather loads of any of the RWFs.

Recreational Water Facilities-Filter Disinfection

The sand filter housing was not disinfected before new filter media was used.

Food Service General-Measuring Thin Food Temperatures

Not all of the staff responsible for measuring thin foods had tip-sensitive temperature-measuring devices.

Galley-Johnny Rockets

There was peeling soft sealant at the preparation counter/handwashing sink juncture and on the inside of the handwashing sink/splash shield juncture. Sealant was not needed in these areas because there were no seams.

Room Service-Warewashing

One small live fly was in the warewashing area flying over the garbage collection bins. This area was in-use during the inspection.

Room Service-Cold Pantry

There was a large, open pipe penetration in the technical compartment under the preparation counter.

Food Service General-Lighting

The light intensity was less than 110 lux behind and around several pieces of deck-mounted and counter-mounted equipment including: the Merry Chef oven, ice machine, and microwaves in room service; warewash machine in the Schooner bar pantry; ice machines in the main galley; and the Combitherm oven in the crew galley. Also, the light intensity at the handwashing sink in the pool bar was less than 110 lux using maximum lighting during normal operations.

Room Service-Crew Toilet Room

The crew toilet room door at the entrance to room service was not self-closing. Also, this toilet room did not have a supply of paper towels at the handwashing facility. The toilet room is used by food workers.

Bar-Schooner

There was one open electrical penetration and a hole in the technical compartment containing the carbonator.

Bar-Schooner

There was one open can of whipped cream that had a 30 day discard label in the undercounter refrigerator. The date the can was placed in the bar was verified and the label was corrected.

Food Service General-Lighting

The light intensity was less than 220 lux in the deck three warewashing area at both the glasswash and flight-type warewash machines and on the preparation counter near the bread slicer in the bakery. The light intensity was less than 110 lux in walk-in refrigerator R-3.15 and in walk-in refrigerator R-3.229 in the deck three main galley. A flash light was needed in all of these areas.

Buffet-Compass Deli

Two refrigeration compartments were identified on the time control plan but the actual units were not labeled.

Buffet-Compass Deli

Soft sealant was used as coving on the counter/deck juncture on the passenger side of the buffet line.

Galley-Deck 4 Coffee Station

Milk was on time control in the refrigerated compartment of the automatic espresso machine, but the milk was not listed on the time control plan. A label with the set-up and discard time was on the milk container.

Galley-

There were several slotted fasteners in the food contact area of fryer number two.

Galley-

Soft and peeling sealant was used as coving at the bulkhead/deck juncture behind the deep fat fryers. Also, soft and peeling sealant was used on the bulkhead behind the Combitherm oven. Sealant was not needed on the bulkhead behind the Combitherm oven because there were no seams.

Pantry-Pool Bar

A broom handle, squeegee mop, ladder, and a stainless steel shelf were stored in an unlabeled, unlocked storage room. The beverage manager stated these items were not needed for the operation of the bar.

Pantry-Pool Bar

A broom handle, squeegee mop, ladder, and a stainless steel shelf were stored on the deck in an unlabeled, unlocked storage room. The deck was visibly soiled.

Pantry-Pool Bar

There was a large, open electrical penetration in the deck leading to a void space in the storage room.

Buffet-Windjammer Port Forward Beverage Station

There was water pooling on the deck from the water discharge hose under the technical compartment of the ice/water machine.

Buffet-Windjammer Port Forward Beverage Station

Two small live flies were seen in the technical compartment close to where the water was pooling on the deck.

Galley-Windjammer Hot Line

The two hot water inlets to the baine marie and the utility sink were heavily corroded and created two open pipe penetrations in the technical compartment under the utility sink.

Buffet-Windjammer Starboard

Access to the handwashing station was blocked by a clean equipment trolley. The trolley was moved.

Buffet-Windjammer Starboard

Soft sealant was used as coving on the counter/deck juncture of the passenger side at the main buffet line and at the fruit/cereal buffet line.

Buffet-Windjammer Starboard

There was no serving utensil for a container of honey dew melon on the in-use buffet line. A serving utensil was provided.

Medical-Electronic Acute Gastroenteritis (AGE) Surveillance Log

The ship could not export a standardized AGE surveillance log matching the one provided in Annex 13.2.2 of the 2011 VSP Operations Manual.

Medical-Reportable Acute Gastronenteritis (AGE) Case Definition

The STARDOCS database did not include diarrhea episodes above normal for an individual as part of the definition of a reportable AGE case.

Recreational Water Facilities-Individual Whirlpools

The shock chlorination record for the individual whirlpool in suite 1010 specified a chlorine disinfection of 50-100 ppm for 10 minutes. Therefore, it is not clear if the minimum CT value of 600 was used at all times.

Other-Shower Heads

The shower heads were disinfected with 50 ppm of chlorine for a contact time of 10 minutes.

Housekeeping-Outbreak Prevention and Response Plan (OPRP)

The OPRP did not list procedures for minimizing respiratory or dermal exposures to passengers when disinfectants were used during an increase in Acute Gastroenteritis (AGE) cases.

Recreational Water Facilities-Fecal and Vomit Accident Response Procedure

There was no free halogen residual concentration and contact time written in the flow chart of the fecal and vomit accident response procedure for when a vomit accident occurs in one of the RWFs.

Recreational Water Facilities-Fecal and Vomit Accident Log

The fecal and vomit accident log indicated a fecal event occurred on 5 October 2011 in the aft pool and a 150 ppm chlorine solution was applied over 60 minutes but the type of stool was not indicated. According to staff, this was a vomit accident.

Recreational Water Facilities-

Staff did not have test kits for monitoring alkalinity for the RWFs. Additionally, staff were not monitoring for clarity or combined chlorine.

Recreational Water Facilities-Automated Halogen and pH Monitoring

None of the RWFs were equipped with automated pH and halogen analyzers, chart recorders, or low and high level alarms.

Recreational Water Facilities-Turnover Rates

No documentation was available for the turnover rates of any of the RWFs.

Recreational Water Facilities-Whirlpool Spa Records

The whirlpool spa records did not include the frequency or length of the backwashing of the sand filters, the result of the sand filter inspections, or the date and time for dumping the whirlpool spa water.

Recreational Water Facilities-Hair and Lint Strainers

Hair and lint strainers for all of the RWFs were not disinfected on a weekly basis. Also, the hair and lint strainer housings were not washed, rinsed, or disinfected weekly.

Recreational Water Facilities-Swimming Pool Antientrapment

Both swimming pools had direct suction multiple drains greater than three feet apart, but the drain covers did not comply with ASME A112.19.8.

Ventilation-Air Conditioning (AC) Fan Rooms

The sight windows in AC fan units 6:6, 6:1, and 6:5 were dirty and the condensate collection pans could not be viewed. AC fan unit 7:2 had a sight window that was difficult to both access and view anything inside the unit.

Housekeeping-Public Toilets

None of the passenger or crew public toilets, including children's toilets, had signs posted advising users to use paper towels to exit the toilet rooms.

Children Area-Adventure Ocean

Previously cleaned toys were found wet in two plastic bins. Additionally, the building block toys were still connected together, and both of the lower interior surfaces of the plastic bins were soiled with dirt.

Potable Water-Tanks

Tanks 1 port and 1 starboard were cleaned and spot painted in October and November 2011, but there was no statement in the records indicating that the Interline 925 paint used was applied according to manufacturer's recommendations.

Potable Water-Bunkering

The bunker records indicated a free residual chlorine level of 2.0 ppm was not reached until 40-45 minutes after the start of bunkering every other time bunkering occurred.

Potable Water-Distribution Chart Recorders

The recording range of the halogen analyzer-chart recorders for the potable water lower and upper loop distribution systems used a range of 0.0 to 50 mg/L.

Inspection on Jun 17, 2011 | Score: 99

Galley-Deck 3 Potwash

There was an excessive amount of soiled pots, pans, baking sheets, and loaf pans staged throughout the soiled landing counters. Upon inspection, over half were items which were previously cleaned which were nested together and stacked on those counters. Surrounding the counters were actually soiled items which were on trolleys, deck stands, and even on top of various waste bins. These items were soiled and surrounded the potwash area to the point of being within one meter of the clean racks at the clean end of the potwash section.

Galley-Deck 3 Hot Galley

The toilet room was converted to a semi-storage room with stacked cleaning buckets stored on the same deck stand as clean plastic food storage containers. All plumbing related fixtures were removed from the space sometime prior and the door was locked.

Food Service General-Galley Handwash Station

There were a few of the handwash station paper towel dispensers which were positioned over an adjacent food preparation counter or sink, such as deck 3 galley butcher shop, port handwash in deck 3 galley coffee station, deck 4 galley handwash in the coffee station port, and the handwash at the preparation sink in deck 4 galley buffet station.

Galley-Deck 3 Fish Walk-in

Two hotel pans of saffron sauce had a preparation date label of 15 June, but the cooling log entry for this sauce showed it was completed on 13 June, and staff verified it was served that day.

Galley-Deck 3 Bakery

The surface of the dough sheeter belt was frayed along the edges with fibers protruding from the belt. Additionally, there were clear areas along the food-contact surface where the top layer of the belt was fractured and the pieces missing where the underlayer was visible.

Galley-Deck 3 Port Beverage Station

There were slot-head screws fastened to the underside of the forward juice dispenser around the dispensing nozzles.

Galley-Deck 3 Hot Service Line

A few of the previously cleaned plates stacked in the warming trolley for lunch service were found soiled with food residue.

Galley-Deck 4 Coffee Station

Some of the previously cleaned plates in the 4 plate trolleys opposite the coffee station were found soiled with food residue.

Galley-Deck 4 Beverage Station

The power cables and water tubing to the juice dispensers were draped on the counter making cleaning difficult.

Buffet-Officers Mess

The water tubing and power cable from the juice dispenser was draped on the counter below the machine making cleaning difficult. This violation was also noted in the November 2010 VSP inspection.

Galley-Ice Machine 4.7

There was a pink mold residue present along the length of the water drip tube directly over the cuber panel in ice machine 4.7.

Potable Water-Upper Distribution Calibration

The manual test of the upper loop distant point chlorine analyzer was 0.58 ppm (mg/L) on the inspector's test kit while the analyzer reading was 1.06 ppm. On the second test the inspector's kit reading was 0.51 ppm compared to the ship's analyzer reading of 0.97 ppm.

Inspection on Nov 12, 2010 | Score: 97

Food Service General-Provision Rooms

Some of the sealant along the profile strips was peeling. Some of the profile strips were pulling away from the wall. It appeared that some fasteners were missing on these profile strips. A work order was submitted after the last inspection.

Food Service General-Provision Rooms

There were openings along some of the deckhead/bulkhead junctures. There was also peeling or missing sealant.

Provisions-Poultry Box

The shelving support juncture at the deckhead had pulled away, creating a gap. It also appeared that two fasteners were missing.

Galley-Deck 3 Bakery

The dough roller belt was frayed along the edge on the same side as the control knobs.

Galley-Deck 3 Hot Service Press

Two undercounter hot unit doors at the end of the service line had loose hinges making the doors difficult to close. The doors were also falling off and had to be maneuvered to close properly.

Galley-Deck 3 Beverage Station

The gaskets along the inside of the juice machine doors were peeling.

Galley-Deck 3 Warewash Machine

There were missing fingerlinks along the warewashing conveyor.

Galley-Deck 3 Coffee Station

Beverage machine cords were draped on the counters, making cleaning difficult.

Galley-Deck 3 Pot Wash

The manufacturer's label for the wash pressure was 45-65 psi. The machine-mounted pressure gauge reading was 28-30 psi. The gauge was not working properly.

Buffet-- Officer Mess and Crew Mess Beverage Station

Juice machine cords were draped on the counters, making cleaning difficult.

Bar-Main Pool Bar

The gasket inside the undercounter beer refrigerator drawer #F.11.20 had pulled away, creating a gap at the drawer/unit juncture.

Galley-Windjammer - Pot and Pan Wash

There was no information on the pot and pan wash machine data plate for the sanitizing rinse pressure reading. There was data plate information for the temperature readings.

Buffet-Windjammer

Previously cleaned wet plates were placed out for service. This was corrected.

Integrated Pest Management-Provisions Inspections

Since August 28, 2010, the provisions inventory inspection logs had no information filled in other than the date of the inspection and a signature. The three columns on the log (pallet type, rejected/accepted, and vendor name) were blank. Therefore, it was unclear what was inspected.

Potable Water-Cross-Connecction Control Program

There were several entries on the cross-connection control program managed by the facilities department that were missing information about the device type and quantity. For example, the entry for the isolation and changing room only listed "shower/toilet." The entry for provision area only listed "water taps."

Potable Water-Spa

The backflow prevention devices on the pedicure footbaths and steam generator in the spa were not listed on the cross-connection control program.

Potable Water-Aft Pool Treatment Room

The backflow prevention devices in the aft pool treatment room were not correctly listed on the cross-connection control program. For example, the backflow prevention device for the whirlpool filling line was listed as ASSE 102, when the device was a Watts 9D. In addition, there were more devices in the pool treatment room than were on the list.

Potable Water-Port Bunkering Station

The keeper chain was not attached to the cap on the second filling line from the top.

Potable Water-Aft Bunkering Chlorination Station

Manual readings were taken during bunkering at 1215 hrs. The inspector's test kit measured 1.17 ppm chlorine and the vessel's test kit measured 1.29 ppm. However, the analyzer read 2.17 ppm. The analyzer was immediately calibrated. The logs were reviewed and the manual sample taken at 1138 hrs measured 2.50 ppm.

Galley-Windjammer

The chemical sanitizing solution of the in-use three-compartment sink had a concentration of less than 10 ppm. During the inspection, all pans and utensils were also placed in the pot and pan wash machine, which had proper temperatures for sanitizing.

Inspection on May 28, 2010 | Score: 95

Bar-Pool

The deck inside the technical compartment under the speedrail was soiled with mold.

Medical-Routine Report Timing

On the voyage ending on 5/28/2010 in Miami, the standardized gastrointestinal illness report was sent at 3:52 PM on 5/27/2010 when the vessel left the foreign port. The vessel arrived in Miami at 0700, less than 24 hours after the report was submitted.

Housekeeping-Ice Station 10.437

The deck in the scupper drain below the ice machine was soiled. The deck behind and to the right side of the ice machine was soiled.

Provisions-All Provision Rooms

The fire protection system lines were mounted too close to the deckhead, making cleaning difficult. The upper portion of the lines were soiled.

Provisions-Deck 0 - Dry Store Room #3

A deckhead panel in the center of the room directly across from the door was not secured, exposing the void space above.

Provisions-Meat Thawing Room

The condenser drain pan supports were damaged and the pan was not aligned properly allowing liquid to drip to the deck below. Additionally, the pan appeared to be too small for the unit and liquid was splashing to the bulkhead directly behind the condenser.

Provisions-Meat Thawing Room

The bulkhead directly behind the condenser was soiled. The condenser drain pan supports were damaged and the pan was not aligned properly allowing liquid to drip to the deck below. Additionally, the pan appeared to be too small for the unit and liquid was splashing to the bulkhead directly behind the condenser.

Provisions-Red Wine Box

The deck below the left side deck stands was soiled with dried wine.

Provisions-Ice Cream Box

There was condensate on the bulkhead and deckhead around the condenser unit. The condensate was observed dripping onto three over packs of bulk ice cream. Per staff the unit was being looked at for repairs, the over packs were immediately relocated.

Provisions-Liquor Store Box #126

The deck was soiled below the deck stands.

Preparation Room-Deck 3 Potato Room

There were slotted fasteners on the interior food contact surfaces of the potato peelers.

Food Service General-Decks and Coving

There were several areas throughout the food service areas where coving was missing or not properly installed. These areas include under the work counters in the galleys (along the stainless steel deck/tile juncture), along the bulkheads behind the tilting kettles and along the coaming/deck junctures at the tilting kettles.

Preparation Room-Meat Thawing Box

Three cove tiles at the deck/bulkhead juncture below the condenser were cracked.

Preparation Room-PoultryThawing Box

One lexon pan lid was cracked, making cleaning difficult. The cover was immediately replaced.

Provisions-Poultry Thawing Room

The condensate collection pan appeared to be too small for the unit and liquid from the outer surfaces of the condenser unit was dripping onto the deck.

Galley-Deck 3 Soup Station

The finish on the soup kettle faucets was bubbling, chipping and peeling.

Galley-Deck 3 Pot Wash

The manufacturer's label for the wash pressure was 45-65 psi. The machine mounted pressure gauge reading was 20 psi. The gauge was not working properly.

Galley-Deck 3 Pot Wash

The machine mounted final rinse temperature gauge reading was 158° F and the inspector's thermocouple reading 168° F. The machine mounted gauge was not working properly.

Galley-Sauce Station

There was an unsealed pipe penetration in the deck immediately behind combination oven B.

Galley-Sauce Station

A pan of sautéed onions had a 7-day discard label with a starting date of 5/27. The cooling log entry for the sautéed onions was for 5/28.

Galley-Deck 3 Service Counter

The buffalo chopper blades were heavily pitted and chipped.

Galley-Deck 3 Cold Pantry

The paint on the entry door frame was peeling, creating a rough surface and making cleaning difficult.

Galley-Deck 3 Hot Galley

There were two bulk packages of individual cheese slices, in the under counter refrigeration unit adjacent to handwash station 3.11, with a 7-day discard label beginning date of 5/27/2010. The internal temperature of the cheeses was 45° F. All other items in the unit were below 41°F. The cheeses were immediately taken to the blast chiller.

Galley-Deck 3 Hot Galley

The sanitizer bucket rinse solution was cloudy and there was a film on the surface of the solution.

Galley-Deck 3 Dishwash

The conveyor type dishwash machine's temperature gauge was not working. The device reading was 140° F and the final rinse temperature was measure at 177°F.

Galley-Deck 3 Glasswash Machine

The wash and final rinse temperature gauges were not labeled.

Galley-Deck 3 Ice Machine #3.3

The seam between the ice bin and the water bath was corroded. In addition, it was not clear that the sealant used in this area was food contact grade.

Food Service General-Dining Room Wait Stations

Several of the wait stations had sections that were not properly coved. These were primarily at the side support structures and along back bulkheads where wooden kick plates were installed.

Galley-Deck 4 Coffee Station

There was a heavy mold accumulation on the espresso machine backflow preventer.

Galley-Deck 4 Coffee Station

The espresso machine backflow preventer vent was leaking.

Buffet-Asian Corner

There was steam coming from the slotted pan in the starboard side of the baine marie and condensate was forming on the sneeze shield above. There was no food below the area affected.

Buffet-Service Line

There was a pan of hamburger buns on display and not protected by the sneeze shield.

Galley-Hot Preparation / Sauce Station - Windjammer

Condensate was observed above the tilting pans along the backsplash and in the ventilation hood. Condensate was not observed dripping. Sausages were in the left tilting pan, while the right tilting pan only had water. This item was also noted on the previous inspection.

Galley-Galley - Windjammer

There was loose/peeling soft sealant around the nonfood contact surfaces of equipment such as grills, making cleaning difficult.

Galley-Hot Preparation - Windjammer

The stainless steel welded joint along the grill surface holding the stainless steel splash guards was rough, pitting and difficult to clean. Grease and food debris was observed in the void spaces of the welded seam.

Galley-Hot Preparation - Windjammer

There was a gap measuring 1/4-inch between the two grills below the cooking surfaces, and there was a 1/4-inch gap between the grill and the hot plates. There was a gap of at least 1/8-inch between the food contact surfaces of the two grills.

Galley-Hot Preparation - Windjammer

The gaps between the two grills and the hot plates was soiled with an accumulation of food debris and grease along the full width of each gap.

Buffet-Buffet - Cold Hold

There were no 7-day discard labels for containers of yogurt in the undercounter refrigerator, below the cold buffet line.

Buffet-Buffet - Cold Hold

According to the time as a public health control plan, the undercounter refrigerator holding the yogurt was on time-control. According to the staff, this unit was on temperature control

Food Service General-

There was loose/peeling sealant along the deckheads and bulkheads, making cleaning difficult.

Galley-Johnny Rockets

The food contact surface and splash zones of the ice machine had an accumulation were soiled with mold.

Galley-Hot Galley - Johnny Rockets

The pipe penetrations for the drain lines for the deep fat fryers had void spaces that made cleaning difficult.

Galley-Hot Galley - Johnny Rockets

The undercounter surfaces of the deep fat fryers were soiled with grease.

Safety

Serious crimes and injuries on cruise ships that make port in the U.S. are required to be reported to the Coast Guard. Smaller-scale crimes and thefts are reported to local police authorities (if reported at all). Incidents and inspections from 2010 to the present are shown below.

Crimes & Incidents
10

Incidents

See Details »

Coast Guard Inspections
25

Deficiencies (found in 18 inspections).

See Details »

Coast Guard Inspections: Details

Inspection on Apr 22, 2015

No deficiencies found

Inspection on Mar 30, 2015

No deficiencies found

Inspection on Sep 24, 2014

No deficiencies found

Inspection on Aug 25, 2014

No deficiencies found

Inspection on Aug 11, 2014

No deficiencies found

Inspection on Feb 14, 2014

No deficiencies found

Inspection on Aug 19, 2013

Fire Fighting

When double swing doors are permitted, they shal have an arrangement which is automatically engaged when the latch is released. FSD 10.38 and 9.28 have inoperable latch arrangements and don't operate in sequence to close properly. 74SOLAS(81Amendments) II/30.4.

Fire Fighting

Where the contents and use of a space are such where there is doubt as to its classification it shall be treated as a space having the most stringent boundary requirements. AC space of CAT10 on deck 8, port side is currently being used as a cat13 space. Large storage shelves are permanently affixed and utilized are permanently affixed and utilized within the space. 74SOLAS(81 aMEND) ii-2/26.2.2

Inspection on Apr 18, 2013

No deficiencies found

Inspection on Feb 18, 2013

No deficiencies found

Inspection on Aug 20, 2012

Fire Fighting

0710- Fire doors in main vertical zone bulkheads and stairway enclosures... shall be of the self-closing type, capable of closing against an inclination of 3.5 degrees opposing closure. Fire door 10.38 did not close properly due to inoperable sequencing bar mechanism provided for ensuring the doors close in correct order.

Fire Fighting

0710- In spaces where penetration of oil products is possible, the surface of insulation shall be impervious to oil or oil vapours. Piping located by the foward bulkhead in the purifier room was covered with excessive oil, creating a fire hazard.

Inspection on Feb 20, 2012

Fire Fighting

Cabin doors in "B" class divisions shall be of a self-closing type. Fire screen doors 2.24 and 9.22 are not fully closing due to a broken latch and ventilation pressure. SOLAS 74 (1997 Consol) II-2/31.1.2

Fire Fighting

Fire screen doors in A-class divisions shall be self-closing. Fire door 9.28 is not closing properly due to a missing sequencing bar. Double-leaf doors equipped with a latch necessary to their fire integrity shall have a latch that is automatically activated by the ioperation of the door when released by the system. SOLAS 74 (1997 Consol) II-2/30.4.5

Fire Fighting

For determining the appropriate fire integrity standards to be applied to boundaries between adjacent spaces, such spaces are classified according to their fire risk. Flammable liquids were found stored in the spa on deck 9. The spa is a Cat (8) space, and flammable liquids may only be stored in Cat (14) spaces with the exception of daily use amounts. SOLAS 74 (1997 Consol) II-2/26.2.2

Fire Fighting

Within the perimeter of stairway enclosures, only public toilets, lockers of non-combustible material providing storage for safety equipment and open information counters are permitted. A safety locker was found within the deck 5 stairway landing between the theater and schooner bar with non-safety related equipment inside. SOLAS 74 (1997 Consol) II-2/29.2

Inspection on Nov 07, 2011

No deficiencies found

Inspection on Sep 09, 2011

No deficiencies found

Inspection on Aug 22, 2011

Fire Fighting

1270 - Doors: Hold-back hooks not subject to control station release will not be permitted. Hold-back hook found on fire door 1.440 (Human Resources) center entrance. SOLAS 81 Amend, CH II-2/REG30.4

Fire Fighting

0710 - Fire prevention: All waste receptacles shall be constructed of non-combustible materials with no openings in the sides or bottom. Found numerous waste receptacles of combustible material being used for disposal of combustible materials. 74SOLAS 1992 Cons CHII-2/REG18.5

Fire Fighting

0710 - Fire prevention: Where the contents and use of a space are such that there is doubt as to its classification for the purpose of this regulation, it shall be treated as a space with the most stringent boundary requirements. Found a portable flammable liquid locker with more than daily flammable liquid use by the Johnny Rockets Restaurant as well as in the Spa. SOLAS 92 Cons CH II-2/REG26.2.2

Fire Fighting

0710 - Fire prevention: Where the contents and use of a space are such that there is doubt as to its classification for the purpose of this regulation, it shall be treated as a space with the most stringent boundary requirements. Multiple combustibles stored both in pump room 3 (cardboard, combustible material) & pump room 4 (flammable materials). SOLAS 92 Cons CH II-2/REG26.2.2

Fire Fighting

0960 - Means of escape: Furniture in corridors and stairway enclosures shall be kept to a minimum. Found security screening stations on deck 01 stairway landing that is not a temporary arrangement. Additionally, found 03 concession tables on deck 11 center stairwell landing and 01 concession table on deck 07 center stairwell. 74SOLAS 1992 Cons. CH II-2/34.6

Fire Fighting

1270 - Doors: Fire doors in main vertical zone bulkheads shall be of self-closing type capable of closing against an inclination of 3.5 degrees opposing closure. Two fire doors (1.16, 5.42) did not close during testing. SOLAS 81 Amend, CH II-2/REG30.4

Fire Fighting

0720 - Firefighting equipment: In interior locations in passenger ships carrying more than 36 passengers, fire hoses shall be connected to the hydrants at all times. Found numerous interior fire hose stations to not have the fire hose connected to the hydrant. 74SOLAS 09 Cons. CH II-2/Reg 10.2.3.1.1

Inspection on Feb 18, 2011

No deficiencies found

Inspection on Aug 23, 2010

Fire Fighting

0750 Fire Prevention: Fire doors in main vertical zone bulkheads shall be self-closing. Fire screen doors 4.27, 3.42, 3.43, and 3.34 are not closing properly. SOLAS 74 (2004 Cons Ed) Chap II-2, Reg 9.4.1.1.4

Fire Fighting

0750 Fire Prevention: Oil fuel pipes on fuel storage tanks shall be fitted with a cock or valve directly on the tank capable of being closed from a safe position outside the space. The remote fuel oil shut-off for the emergency generator is not readily accessible due to being covered with plexi-glass bolted over the valve shut-off access. SOLAS 74 (2004 Cons Ed) Chap II-2 Reg 4.2.2.3.4.

Fire Fighting

0750 Fire Prevention: The condition of the ship and equipment shall be maintained to conform with provisions of present regulations. Deck 01 provisions area had numerous high fog spray nozzle bulbs empty. SOLAS 74 (2004 Cons Ed) Chap I, Reg 11.

Operations/Management

0750 Fire Prevention: The condition of the ship and equipment shall be maintained to conform with the provisions of conditions after survey. Combustible items found in storage locker 3.12. Portable flammable lockers found in upholstery shop, forward port stabilizer area. Hotel storeroom contained flammable materials stowed. SOLAS 74 (2004 Cons Ed) Ch I, Reg 11.

Inspection on Aug 13, 2010

No deficiencies found

Inspection on Feb 22, 2010

Crimes & Incidents: Details

Oct 07, 2013

theft

passenger lost wallet when he checked his luggage

Source: Local Police Authorities

Jun 03, 2013

Sick person

women felt ill and fainted

Source: Local Police Authorities

Apr 07, 2013

Simple Battery

argument fight between two people by pool

Source: Local Police Authorities

Mar 25, 2013

battery

verbal argument, suspect produced knife

Source: Local Police Authorities

Mar 22, 2013

Simple Battery

verbal dispute leads to someone striking another with a closed fist, large fight ensued.

Source: Local Police Authorities

Nov 07, 2011

Material Failure (Vessels)

On 7Nov 2011, Sector Miami was notified via CG-2692 that on 7 November 2011 at approximately 0408, the cruise ship MAJESTY OF THE SEAS has experienced a reduction in main propulsion due to main engine #1's clutch disconnecting. Cause of the clutch failure was due to a broken air pipe. At 0845, the air pipe was replaced and main engine #1 clutch was tested and found to be in satisfactory working condition. Class Society (DNV) was not notified of this incident.

Source: US Coast Guard

Nov 02, 2011

Material Failure (Vessels)

02NOV11 - Sector Key West received a CG-2692 report of an equipment failure aboard the Cruise Ship MAJESTY OF THE SEAS (O.N. 8819512) at 19:22 on 02NOV11. Smoke was reported coming from the port side windlass and an abnormal noise was heard while operating. The windlass was taken out of service until inspection and repairs could be made.

Source: US Coast Guard

Sep 30, 2011

Vessel Maneuverability

30 Sep 2011: Sector Miami IOs contacted Duty person for Royal Caribbean Cruise lines because it was observed that the M/V MAKESTY OF THE SEAS came into port with a tug escort (not normal procedure). IOs confirmed that the vessel had experienced a failure of its starboard shaft bearing which caused the stbd shaft to seize. The incident took place at approximately 0345. Vessel still had 2 rudders, port shaft, and thrusters for maneuverability when coming into port. Arrangements were made to get a tug assist but immediate notification was not made to the Coast Guard. SIO conducted education with the Duty manager regarding the non-compliance of making immediate notification to the CG. Marine inspectors and Chief, Inspections Division attended the vessel and conducted education with the vessel master (and several RCCL personnel) about making immediate notification after dealing with resultant safety concerns of the marine casualty. No Letter of Warning or NOV issued.

Source: US Coast Guard

Jul 31, 2011

Personnel Casualties : 1 death

Majesty of the Seas was moored in Little Stirrup Cay in the Bahamas for a port visit. An elderly male passenger in his cabin was found not breathing and unresponsive by a member of the ship's housekeeping crew. The medical department was notified and responded. Several attempts to revive the passenger were unsuccessful. The passenger was declared dead by the ship's physician, and the cause of death was from Cardiac Arrest. Downgraded to Data Collection due to cause of death from natural causes.

Source: US Coast Guard

Aug 13, 2010

Material Failure (Vessels) : 1 injury

The M/V MAJESTY OF THE SEAS discharged approx 1 pint of fuel oil into Port of Miami Government Cut a tributary of the Atlantic Ocean. The oil was discharged from the rescue boat when it collapsed during launch. The discharge created a sheen and was immediately cleaned by the responsible party. The rescue boat was then removed from the water and place on land for repairs to be made. The M/V MAJESTY OF THE SEAS was in the prcoess of lowering the port side rescue boat to the water when there was a failure of one of the two of the aft bolts that secure the cage to the rescue boat's hull. The increased strain caused the failure of the second bolt on the aft portion of the cage, which lead to the rescue boat tipping nose up vertically in the air. The crewmember in the rescue boat fell from the stern of the rescue boat to the water, a distance of approximately 3 stories. The crewmember was retreived from the water, taken to the ship's hospital and found to have sustained a few minor scratches to his lower leg. The M/V MAJESTY OF THE SEAS received consent from Class to transit without the port rescue boat. Marine Casualty investigation closed.

Source: US Coast Guard
CREDITS & SOURCES

Illustrations: Josh Cochran, special to ProPublica. Data: Coast Guard Port State Information eXchange, Coast Guard Incident Investigative Reports, Coast Guard Marine Casualties & Pollution Data, IMO GISIS Marine Casualties, CDC Inspections & Deficiencies, CDC Outbreaks, CruisePage Man Overboard List, Local crime reports gathered by reporters Lynn Walsh & Dan Krauth, other local crime reports. Photos: VesselFinder. Icons: Jessica Lock, Juan Pablo Bravo,Hans Gerhard Meier.

1Details in these illustrations are inspired by David Foster Wallace's A Supposedly Fun Thing I'll Never Do Again. References to his seven night experience aboard the Nadir are hidden throughout. How many have you seen? Psst. Here are the answers.