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Ms maasdam 647ab544aaf253970a082961fd1050e66bf6b37258acb23e8b589360c6642b25

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MS Maasdam

Cruise Line: Holland America Line »
Year Built
1993
Capacity
1,264passengers
Registered In
Netherlands c0d36f405434e2a08ea4c75d7a34b6e8bb650aa339a2c0fd94466d1b1c060f30Netherlands What's This Flag?

Health

Federal health inspectors from the Centers for Disease Control and Prevention inspect cruise ships twice a year, checking everything from kitchen equipment to dishwasher temperatures, and grade ships based on what they find. A score below 86 is considered failing. Cruise ships are also required to report all illness outbreaks affecting more than 3% of passengers or crew to the CDC. Inspections and outbreaks from 2010 to the present are shown below.

Health Scores & Inspections
95/100

Health Score: Dec 2014

 

Highest: 99 Lowest: 91


284

Deficiencies (found in 10 inspections).

See Details »

Illness Outbreaks
3

Outbreaks

See Details »

Health Scores & Inspections: Details

Inspection on Dec 12, 2014 | Score: 95

Galley-Grill Station

The automatic hood cleaning system was filling the food preparation counters with water and soap that was also dripping on the deck. After the finding, maintenance staff tried to find the root cause of the malfunction.

Medical-Immediate Contacts of Symptomatic Crew

Staff stated that crew members could share a bathroom with up to 14 other crew members in the crew corridors. Staff explained that when a crew member experienced acute gastroenteritis (AGE) symptoms, they only followed up with significant others and cabin mates. The current inspection found no symptomatic crew members in the past 22-day crossing voyage from Europe. The day of this inspection was the first U.S. port since departing from Europe.

Potable Water-Striping

The water lines were striped blue/green/blue, indicating potable water, after the reduced pressure zone backflow preventers for the pool filling connection in the engine room, the supply lines in the forward pool machinery room, and the water supply for the garbage room.

Ventilation-AC Station 4.4

A layer of water was noted in the condensate collection pan of AC unit 4.4-5, and was unable to drain. Staff said this could be due to a clog in the drain line. The condensate collection pan of AC unit 4.4-2 was not visible through the sight window and equipment access for evaluation was impractical.

Buffet-Coffee Stations

Difficult to clean metallic braided water lines were connected to the new coffee dispensers.

Buffet-Sneeze Shields

At least 13 openings of about three inches wide were between permanent sneeze shields and under the station signs. Food at the food employee side was exposed and within 1 meter from where the consumers stand.

Buffet-Sneeze Shields

At least 13 openings of about three inches wide were between permanent sneeze shields and under the station signs. Upright bowls used by the food employees were exposed within 1 meter from where the consumers stand on at least one of these openings.

Galley-Ice Machines

Both ice machines had back panels made of galvanized metal that were heavily corroded in some areas.

Buffet-Starboard Hot Line

There was no side protection for the sneeze guards. The distance between exposed food and where consumer stand was less than 1 meter.

Food Service General-Decks

There was recessed and missing grout in many of the food areas. These decks conditions allowed for pooled water between the tiles. This was observed in lido buffet lines, lido galley, main galley (hot galley, bakery/pastry, garde manger, dishwash), and in the crew galley and crew potwash.

Galley-Milk Dispensers

The light intensity behind and around both milk dispensers was less than 110 lux.

Bar-Explorations Café

The galvanized metal panels and screws over both steamers of the espresso machine were heavily corroded.

Bar-Explorations Café

The undercounter ice machine was not easily movable and was about 1 cm off the deck, making cleaning below it difficult. In addition, a difficult to clean metallic braided water line was connected to the back of the machine.

Bar-Explorations Café

The deck behind and under the undercounter ice machine was heavily soiled. The area was previously cleaned and not in operation.

Bar-Explorations Café

The plastic deflector inside the ice bin of the undercounter ice machine had two slotted fasteners which were difficult to clean.

Bar-Explorations Café

The top panel of the undercounter warewasher was heavily soiled with dust. The area was previously cleaned and not in operation.

Bar-Explorations Café

The deck under the undercounter warewasher was heavily soiled. The area was previously cleaned and not in operation.

Bar-Explorations Café

The left side panel of the undercounter warewasher was soiled with dust. The area was previously cleaned and not in operation.

Bar-Explorations Café

The deckhead over the food preparation area was heavily soiled with dust, especially ventilation ducts. The area was previously cleaned and not in operation.

Galley-Potwash

The data plate of the potwash machine stated that the required wash temperature was to be in the range of 140-160°F. A stationary-rack, dual-temperature machine should reach a minimum of 150°F.

Galley-Potwash

The wash temperature of the in-use potwash machine was 143-144°F. A stationary-rack, dual-temperature machine should reach a minimum of 150°F.

Galley-Fish Room

A mop and bucket were stored behind the door of the fish room.

Galley-Food Employees Toilet Room

The toilet room had no toilet. Inside the galley, the toilet room for food employees had a urinal and a handwashing station. Staff stated that they removed the toilet years ago. Staff stated that food employees could go to their cabins but the crew cabins were located several decks below. Staff added that in case of a real need, food employees could use passenger toilet rooms which were not that far away from the galley.

Galley-Bakery/Pastry

The panels of the technical compartment of the proofing cabinet were heavily corroded.

Galley-Bakery/Pastry

The technical compartment of the proofing cabinet was soiled with debris.

Galley-Grill Station

The automatic hood cleaning system was filling the food preparation counters with water and soap that was also dripping on the deck. A hotel pan with exposed meat was on a nearby counter and appeared that is was not impacted. Even though no employees were at this station at that point in time, many employees, including area supervisors, were at other stations immediately next to this one showing no concern. After the finding by the VSP inspector, the employees moved the meat to another section and closed off the area. During the final meeting, maintenance staff stated that the root cause of the water and soap on the counters was still unclear.

Galley-Grill Station

The automatic hood cleaning system was filling the food preparation counters with water and soap that was also dripping on the deck. After the finding, maintenance staff tried to find the root cause of the malfunction.

Bar-Petty Officers Bar

The deck under the upright refrigerator was wet and soiled with a black material that appeared to be mold. The area was previously cleaned and not in operation.

Bar-Petty Officers Bar

Water from condensate was pooled on the deck below the upright refrigerator.

Bar-Petty Officers Bar

The insulation around the chilled water lines in the technical compartment of the upright refrigerator were broken, making them difficult to clean and allowing water from condensate to drip to the deck below.

Bar-Officers Bar

The deck under the undercounter warewasher was heavily soiled. This area was previously cleaned and not in operation.

Bar-Officers Bar

The technical compartment of the upright refrigerator was heavily soiled with dust.

Other-B Deck - Half Moon Cay Locker

Soda cans and bottles of water, beer, and wine were stored in this locker along with trash cans, coolers, and plastic cups. The deckhead was soiled with a splash of some liquid. The deck was soiled with debris. The deck and deckhead were cleaned after the finding.

Other-B Deck - Half Moon Cay Locker

Soda cans and bottles of water, beer, and wine were stored in this locker along with trash cans, coolers, and plastic cups. Coolers were stored wet and soiled. An ice scoop was found stored inside a cooler that had soiled water inside. An open package of single-use plastic cups were found in a soiled trash can and several closed packages of single-use cups were on the deck. All these findings were corrected.

Other-B Deck - Half Moon Cay Locker

Soda cans and bottles of water, beer, and wine were stored in this locker along with trash cans, soiled and wet coolers. The deck and deckhead were also found soiled. This was corrected.

Other-B Deck - Half Moon Cay Locker

Soda cans and bottles of water, beer, and wine were stored in this locker along with trash cans, coolers, and plastic cups. The shelves were made of galvanized metal.

Other-B Deck - Half Moon Cay Locker

Soda cans and bottles of water, beer, and wine were stored in this locker along with trash cans, coolers, and plastic cups. Coolers were stored wet and soiled. An ice scoop was found stored inside a cooler that had soiled water inside. An open package of single-use plastic cups were found in a soiled trash can and several closed packages of single-use cups were on the deck. The deck and deckhead were soiled. All these findings were corrected.

Inspection on May 24, 2014 | Score: 91

Medical-Crew Member Acute Gastroenteritis (AGE) Reporting

A beautician had an onset of AGE symptoms on 13 May at 1100 but did not report to the medical center until 14 May at 0750. This crew member worked while symptomatic. The crew member was given a written warning. On the previous inspection an assistant steward worked while symptomatic with AGE symptoms.

Medical-Special Report

The vessel did not submit a special 2% report to the Vessel Sanitation Program (VSP) when the vessel reached 2% of reportable case passengers with acute gastroenteritis on the cruise dated 2-17 May. Although the cruise ended in a foreign port, the vessel was within 15 days of a US port at the time the vessel reached 2%. A telephone notification to VSP was also not made.

Potable Water-Production in Amazon River

The vessel produced potable water while sailing in the Amazon River every day between 13 and 20 March 2014. This was confirmed by cross-referencing the production records and vessel itinerary.

Bar-Lido

The coving at the deck/bulkhead and deck/cabinet junctures were missing or broken in several locations. In addition, there was a piece of broken bulkhead tile near the deck under the utility sink.

Pantry-Mix

The backflow prevention device on the left potable water line to the prewash sink was leaking continuously from the atmospheric vent.

Bar-Explorations Cafe

The right group head on the espresso machine was leaking.

Bar-Explorations Cafe

The area above the group heads (where the portafilters insert) on the espresso machine was open to piping and other difficult to clean features.

Provisions-Refrigerator 15

Condensation was dripping from the deckhead in front of the evaporator.

Provisions-Dry Storage 19

The light intensity was less than 110 lux to the left of the entrance near the double deckhead hatches.

Galley-Pinnacle Restaurant

A household mixer was stored on the counter. The mixer was stamped UL (Underwriter's Laboratories), however no documentation was provided to indicate the mixer was approved for food equipment sanitation standards.

Galley-Pinnacle Restaurant

The paint was peeling and in poor condition inside the deck drain.

Galley-Pinnacle Restaurant

The counter top time control unit had been out of order since 28 March. The posted time control plan stated this unit was being used for time control. The work order shown to the inspector indicated this unit was mistaken for another unit and the work order was completed.

Galley-Grill Area

At the back left counter-mounted grill, the upper area inside the grease pan housing was soiled with old grease. This grill was previously cleaned and not in use at the time of the inspection. A crew member immediately arrived to clean the housing.

Galley-Hot Galley - Roast Station

The light intensity was less than 110 lux between the combination oven and the left bulkhead.

Galley-Hot Galley - Tilting Kettles

The paint was peeling and in poor condition inside the two deck drains. These drains were located below the handwash station and below the hood cleaning unit.

Galley-Bakery/Pastry

A rolling container of sugar was not labeled. This was corrected.

Galley-Bakery/Pastry

The light intensity was less than 110 lux between the oven and the right bulkhead.

Galley-Glasswash Machine

During active use of the glasswash machine, the final rinse gauge indicated the temperature was 140-143°F (60-62°C). Staff stated the sensor was positioned away from the nozzle. This was corrected. The inspector and crew member obtained appropriate manual readings of the final rinse temperature.

Galley-Dishwash Machine

There was excess condensation on the inside final exhaust compartment of the in-use dishwash machine. No condensation was observed dripping onto clean dishes as they exited the machine. A crew member wiped off the condensation and allowed the machines to continue operation to see if additional condensation built up. Within a few minutes, condensation was beginning to form again.

Galley-Potwash Area

At the three-compartment sink, the faucet for the rinse and sanitizing compartments was leaking.

Galley-Potwash Area

A stirring paddle with an open-ended handle was found in the soiled area. Later that day, the inspector was informed the paddle was removed so the handle could be welded closed.

Buffet-Crew Mess

The light intensity was less than 220 lux on the worker side of the Filipino service line.

Buffet-Crew Mess

One house fly was on the worker side of the Filipino service line. The area was in operation during the inspection.

Bar-Petty Officer Bar

The bottom edge of the yellow cabinet doors was made of raw wood. Also, inside this cabinet the side edges were made of raw wood. During the inspection, the raw wood areas were covered with a laminate or varnish.

Housekeeping-Deck 10

A portable container of ice was left unattended and open, exposing the ice. The ice was used to fill containers for passenger staterooms. The crew member responsible for this task was educated on the importance of preventing food contamination.

Galley-Dishwash Area

The maximum temperature of the handwash station was 66°F. The area was in operation during the inspection. The temperature was corrected.

Galley-Dishwash Area

The light intensity was less than 220 lux at the prewash area.

Galley-Locker L-03

The locking mechanism was missing in the door, exposing a hole. Clean dishes and food were stored in this locker, which was also open to the dessert service area.

Inspection on Dec 06, 2013 | Score: 99

Provisions-Freezer #7

There was an accumulation of ice on the deck below the evaporator on the right side of the freezer. There was also a seam with loose and missing sealant in this same area where the cove piece met the bulkhead.

Provisions-Dry Stores #18

Two boxes of individual containers of laundry detergent, a box of lotions, a box of toothpaste tubes and a box of shaving cream containers were stored in a shelving unit along with a box of gum, several small boxes of sugar and a box of bitters. The nonfood items were immediately removed to another room.

Bar-Petty Officer

The doors on the bottom of the cabinet directly adjacent to the stainless steel storage locker were made of raw, absorbent wood.

Galley-Hot Galley

Liquid was dripping from the back and top of the exhaust hood onto the back of the range top below. Two pots of cooking food were on the front of the range top, but were not impacted by the dripping liquid. Staff discarded the food as a precaution, the entire cooking line was closed down, and technical staff was immediately called to repair the area.

Galley-Hot Galley

The steam line in the undercounter compartment for steam table R-6 was leaking continuously. This was corrected.

Galley-

The overflow drain line for upright refrigerator 11.12 was draining directly to the deck.

Food Service General-Decks

The decks throughout the food service areas had missing and recessed grouting and broken tiles. This was noted in the lido, main, and crew galleys. According to the staff, the decks will be redone during the January 2014 dry dock.

Bar-Lido

The waste receptacle for the handwashing station had a lid, which required the user to touch the lid after washing their hands. The lid was removed.

Bar-Lido

Ice bin #3 had been out of order since March 2013. There was a work order in place and the unit was not being used. This was written on the previous inspection. According to the staff, the unit will be repaired in the January 2014 dry dock.

Medical-Crew Reporting Acute Gastroenteritis (AGE)

During Voyage #773, a state room attendant reported an onset of AGE symptoms on 9/30/2013 at 2300, but did not report the illness to the medical staff until 10/03/2013 at 1620. The attendant worked while symptomatic. The attendant was released from the company because of this lapse in reporting.

Pantry-Deck 9 Aft Pantry

A tray of soiled dishes collected from the passenger cabins was found on the deck in front of the dishwashing machine. The soiled dish counter was completely full.

Pantry-Deck 9 Aft Pantry

The rack of dishes found in the dishwasher had plates nested together in a way that prevented at least 2 out of 3 from being properly washed. Glasses and plastic ware were not inverted at the end of the wash and still had a wash solution in them. Dishes were to be removed to the main galley for re-washing.

Inspection on Aug 31, 2013 | Score: 97

Potable Water-Engine - Incubator

The shore potable water sample was collected as part of the microbiological test for potable water bunkering and found inside the incubator. The incubator thermometer reading was 50.9 °C and the control knob was turned far past the marked set point. Staff manually adjusted the incubator to 35 °C as required by the test kit manufacturer.

Potable Water-Tank Maintenance

On 11 July, 2013 potable water tank 3 starboard underwent maintenance, which included cleaning/disinfection and coating. In the written record there was no free chlorine residual value when the tank was refilled following disinfection and there was no drying/curing times listed. There was no statement that the tank coating was applied, dried, and cured according to the specifications of the manufacturer.

Potable Water-Explorations Cafe'

The comprehensive list and inspection results for the non-testable backflow prevention devices noted a non-continuous pressure device on the potable water supply pipe to the ice machine in the Explorations Cafe', but when inspected it was found to be a continous pressure model.

Recreational Water Facilities-Lido and Aft Pools

In both pools (Lido and Aft) the mounted floatation devices did not have a length of rope attached.

Bar-Lido Bar

The #3 ice bin on the port side of the front bar has been in disrepair and not working at all since 5 March, 2013. There is a repair order for the unit, which is used for holding juices for mixing according to staff.

Bar-Lido and Seaview Bars

The artificial light level was below the minimum 110 lux behind the ice machines in the Lido and Seaview Bars.

Pantry-Lido Bar - Pantry

The two insulated chilled water pipes connected to the ice machine were striped blue/green/blue, which is the ISO 14726 designation for potable water.

Buffet-Port Bistro

The glass sneeze shield near the double range and above the cold well was chipped in several areas as well as an approximate 5 inch crack that appeared to be splintering. This area was directly above food display and was not easily cleanable.

Buffet-Port Beverage Station

Light intensity at the service area of the ice/water machine and the two coffee machines was less than the required 220 lux of light.

Buffet-Stbd Juice Station

The passenger self-service utensil for the whole fruit on display was not properly protected by the sneeze shield or other effective means.

Galley-Dishwash

A constant water drip was coming from a corner of the deckhead head hatch near the clean landing of the rack-typed dishwash machine. The hatch was opened and an accumulation of rust build-up was observed on the hatch where the water was dripping from the pipe above. According to staff, this leak was caused by poor insulation around the chiller lines. The amount of rust build-up on the hatch indicated that the issues has been ongoing.

Food Service General-Decks

Deck tiles throughout the food service areas had missing or recessed deck grouting, broken deck tiles, or missing deck tiles. This was especially observed in the Lido dishwash, Garde Manger, Pastry/Bakery, Main Galley potwash, Main Galley dishwash, and Main Hot Galley.

Galley-Port Ice Machine

The plastic lid to the port side ice machine bin had an approximate 3 inch lengthwise crack that prohibited the area from being easy to clean. Sealant had been used to fill in the open crack, but most of it had been worn away. According to staff, a new lid was on order.

Buffet-Petty Officer Mess

Light intensity to the right of the newly installed counter mounted juice machine was less than the required 110 lux of light.

Buffet-Petty Officer Mess

An open seam was present along the length of the beverage counter where the stainless steel backsplash attaches to the bulkhead.

Preparation Room-

A constant water leak was coming from the corner of the deckhead hatch 3.8.1 and landing on the deck. Staff were unsure where the water was coming from after an initial inspection inside the hatch. No clean items or food was impacted.

Provisions-Fish Freezer

A cardboard box of sole fish stored in the back left corner had an approximate 1/4' layer of ice on the top surface. The deckhead above where the box of fish was stored, had a heavy build-up of frozen water droplets indicating that the area was above temperature for an extended period of time. The box of fish was discarded.

Galley-Glasswash

The far left final rinse spray nozzle to the in-use conveyor glasswash was not producing an effective spray pattern.

Galley-Hot Galley

The reduced pressure assembly for the hood cleaning system in cabinet MK-16 had a steady water leak coming from the relief vent indicating possible malfunction.

Bar-Explorers Cafe

Heavy dust build-up was observed on the grid pattern deckhead design above the service area.

Bar-Explorers Cafe

Electrical cords were draped on the counter behind the espresso machine and coffee ground dispensing units.

Bar-Explorers Cafe

Dust build-up and old food soil was observed underneath the electrical cables draped on the counter as noted in the previous violation.

Inspection on Oct 18, 2012 | Score: 93

Galley-Main Galley - Breakfast Pantry

Condensate water was dripping from the evaporator pan from both the left side and the right side onto shelving and bottom of the reach-in cooler #703. No food was stored in the unit at the time of the inspection. It was found that the sliding doors on the pantry side were both not on the track and the gasket on the right door was apparently misaligned. It was found during the immediate repair that the wrong gasket had been installed. The passage side left sliding door also had an improperly-seated gasket. Moist air from the galley was entering the unit through the loose door seals and condensing on the top of the unit above where the food would be later stored.

Galley-Main Galley - Coffee / Juice Station

The milk units 1 and 2 on the coffee machine were listed on the time control plan. The units were not labeled 'Time Control'.

Galley-Main Galley - Pinnacle Grill Station

The electrical cable to the top grill unit on the large grooved grill had rubber cover missing on the lower portion of the cable exposing braded metal shielding which created a difficult to clean surface. Replacement of this cable was instituted while the inspection was still in progress.

Galley-Main Galley - Saucier Station

More than 10 inches of profile strip was loose at the bottom of the bulkhead panel below the flat grill that created a difficult to clean area.

Galley-Main Galley - Garden Manger

A large deck-mounted vertical food processor had a large amount of food soil in the interior around the shaft, on the top shaft threads and on interior cover. The staff reported that the unit had been out of service for a long period of time and was due to be removed from the ship. Galley crew cleaned the unit immediately.

Galley-Main Galley - Garden Manger

Two platters of cut fruit including cantaloupe, honey dew melon, and watermelon were found in a large time control reach-in cooler at 10:50 AM. The staff explained that the fruit was going to be used in the officers mess that has a time control plan that starts at 10:30 AM, but does not specify this unit as a part of that time control plan. The measured starting temperature of these fruits was 49°-51°F or about 10° F higher than allowable for cold potentially hazardous foods entering the time control period. This food was immediately discarded by the staff.

Galley-Main Galley - Dishwashing

Port-side conveyor dishwashing machine had one blocked final rinse spray nozzle on the upper manifold that limited the exposure of the clean ware passing under it to the final rinse spray.

Dining Room-Pinnacle Grill - Beverage Pantry

The milk unit on the coffee machine was listed on the time control plan. The unit was not labeled 'Time Control'.

Dining Room-Pinnacle Grill

The menu posted outside the restaurant did not include the asterisk to indicate the potentially hazardous food that can be ordered or prepared undercooked. This item was noted on the previous inspection report.

Galley-Dishwashing

A leak was noted from a deckhead access panel frame inboard from the clean landing of the conveyor dishwasher. No clean dishware was being impacted at the time of the inspection.

Galley-Potwashing

A profile strip at the bottom of the bulkhead behind was loose that created an approximately 18-inch difficult to clean gap.

Buffet-Lido - Dessert Station

An uncovered partial tray of desserts was stored on top of an out of service ice cream dispenser adjacent to the service counter. An uncovered rack of other desserts was in the adjacent passageway/pantry. Soiled service items were also stored in this area.

Bar-Lido / Pool Bar

Handwashing sink on the outside service counter did not have a towel dispenser or a waste receptacle. Crew were having to go into pantry to get a paper towel and use the receptacle there for disposing of towels before returning through the closed pantry door to the service counter.

Bar-Seaview Bar

Access to the handwashing sink was blocked by the open door. The door to this area was open prior to the inspection team arriving at the bar.

Bar-Seaview Bar

Ice storage bin was left open on the bar counter when no beverages were being prepared.

Food Service General-Bar Pantries and Deck Pantries

Lighting levels behind and around the ice machines were not 110 lux. Excellent progress has been on increasing light levels behind all galley equipment checked during this inspection.

Galley-Galley

Hood cleaning system backflow preventer intermediate atmospheric vent was plumbed through a fitting into a small copper pipe which discharged into a flexible tube that went through a hole in the bottom of the technical cabinet. This installation did not allow determination of the failure of the backflow preventer and could actually lead to a potential backsiphonage problem. Rubber hose was pulled up into the bottom of the cabinet re-establishing an air break, as a temporary fix of this problem.

Potable Water-Bunkering Records

Several bunkering records during the month of October and September did not indicate the time bunkering started, and therefore, it wasn't clear whether the free halogen residual reached 2 ppm within 30 minutes from the start of bunkering.

Potable Water-Bunkering

During active potable water bunkering, an active sewage discharge hose was resting on top of the active bunkering water hose. Both process were being conducted at the Port Aft bunker station.

Potable Water-Evaporators - High Saline Discharge

The air gap to the relief valve on the reduced pressure assembly at both evaporators was not at least twice the diameter of the supply pipe.

Potable Water-Secondary Standards

The secondary standards for the electronic halogen analyzer being used to test halogen residuals during bunkering and production expired on October 1, 2012.

Potable Water-Cross-Connection Control Program

The backflow prevention devices in the deck 4 housekeeping chemical locker were not listed on the cross-connection control program. A continuous pressure backflow device and approximately 12 chemical dispensing units with internal air gaps were located in this room. Also, the plan indicated that the RPZ on the potable water supply line to the garbage room needed to be replaced. The log indicated that a test completed on 1 September 2012 yielded a failing pressure differential, yet the RPZ was still in place at the time of the inspection. According to staff, a new RPZ has been ordered.

Potable Water-Garbage Room

The piping after the RPZ located on the potable water supply to the garbage room was striped blue.

Recreational Water Facilities-Antientrapment Drain Covers

The Lido Center Pool had 2 suction drains that did not meet antientrapment requirements. The suction drains were less than 3 feet apart, only 1 of the drain covers was ASME A112.19.8 compliant, and there was no safety vacuum release system or automatic pump shut-off system. Also, one of the suction drains at the Aft pool did not meet ASME A112.19.8 compliance. These suctions drains were greater than 3 feet apart, and therefore, no secondary antientrapment requirement is necessary.

Recreational Water Facilities-Turnover Rates

The turnover rates for the RWFs were not available.

Inspection on Mar 12, 2012 | Score: 95

Galley-Warewashing

The steam line to the conveyor warewash machine was wrapped in a loose, fraying insulation that was also soiled.

Buffet-Continental Station

There was no side sneeze shield installed on the right side of the raisin bun and doughnut self-serve station.

Galley-Warewashing

The final rinse gauge indicated 210 degrees Fahrenheit but the temperature of the final rinse spray arm measured above 180 degrees Fahrenheit but less than 200 degrees Fahrenheit by the inspector using thermolabels.

Galley-Center

There was a layer of dirt inside the water bath compartment and on the inside of the defelector plate above the ice cubes in the ice dispensing bin of ice machine 11.28B.

Buffet-Starboard Fwd

Next to the handwashing station, there was a hole in the bulkhead leading to a void space. The coving tile in the corner next to the handwashing station was worn and the epoxy coating on the coving tiles and on the deck tiles underneath cooking equipment on the worker side of the counter was peeling, making it difficult to clean.

Buffet-Consumer Advisory

There were general consumer advsiory statements on the signs at the buffet outlets, but the signs did not describe the animal-derived foods such as eggs and cold smoked salmon. Also, the signs did not state these foods could be served raw or undercooked.

Buffet-Lido Starboard

One small, live fly was flying above the left side of the beverage station. This area was in-use during the inspection.

Buffet-Lido Port

There was peeling epoxy coating on top of the deck tiles underneath food equipment on the worker side of the counter, making cleaning difficult.

Buffet-Lido Port Beverage Station

There were seven small, live flies in the technical compartment under the ice/water machine.

Buffet-Lido Port Beverage Station

Discharge water from the drain line of both coffee machines was pooled on the deck.

Bar-Lido

The muddler was worn, cracked, and had grooves, making it difficult to clean. The bar was open at the time of the inspection.

Bar-Mixed

There was less than 50 ppm of chlorine in a bucket of sanitizing solution. The bar was not open but the solution was used by staff for cleaning.

Dining Room-Pinnacle Grill

The menu did not have a correct consumer advisory statement. Also, there were no asterisks for food items that could be served raw or undercooked, such as steak and burgers.

Galley-Breakfast Pantry

Time control was used in this area but the time control plan was not posted.

Galley-Bakery

There were two slotted fasteners in the food splash zone of the smallest deck-mounted mixer and in the food splash zone of the small white counter mixer.

Galley-Bakery

The dough sheeter belt was worn, fraying, and tearing in a few areas.

Galley-Warewashing

There was condensation collecting on the deckhead above the soiled dishes and equipment between the two conveyor flight type warewash machines and condensation was dripping from the exhaust overhang of both machines. No clean items were impacted.

Galley-Warewashing

The final rinse gauge indicated 208 degrees Fahrenheit, but the temperature of the final rinse spray arm was measured above 180 degrees Fahrenheit but less than 200 degrees Fahrenheit by the inspector using thermolabels.

Bar-Petty Officer Bar

The light intensity at the handwashing sink was less than 110 lux. The bar was not in operation at the time of the inspection, but the light intensity was measured using maximum light sources.

Other-Staff Mess

Refrigerator A3.11 was listed on the time control plan but the refrigerator had been taken out of this area and was not in use.

Galley-Warewashing

The final rinse gauge indicated 208 degrees Fahrenheit but the temperature of the final rinse spray arm was measured above 180 degrees Fahrenheit but less than 200 degrees Fahrenheit by the inspector using thermolabels.

Galley-Warewashing

The steam line to the conveyor warewash machine was soiled with stains and a red residue.

Food Service General-Lighting

The light intensity behind and around several deck- and counter-mounted ice machines was less than 110 lux in the sea view bar pantry, deck pantries, and main and lido galleys.

Preparation Room-

There were slotted fasteners in the food contact area of the potato peeler. The slotted fasteners were replaced with nonslotted fasteners during the inspection.

Bar-Sea View Locker

In a cooler on the deck, there was a can of open whipped cream that measured more than 70 degrees Fahrenheit and had a discard label of Tuesday. The whipped cream was discarded. According to the staff, the whipped cream had been stored in the cooler since last night.

Bar-Sea View Locker

There was a cooler stored on the deck containing containers of mint leaves, simple syrup, one plastic jar of marachino cherries, an opened jar of Tabasco, one can of whipped cream, and one jar of bitters. Also, there were several cans of soda, beer cans, and beer bottles stored on the deck. There were several dozen beer cans, soda cans, bottles of water, and glass beer bottles stored among display items, and used equipment from the activities from the Half Moon Cay Island. There was a lot of dust in this area and the deckhead was partly open to the outside. All food items were removed during the inspection.

Bar-Sea View Locker

There were three large coolers of previously clean glasses stored on the deck. Also, there were several dozen previously clean glasses stored among display items in warewash trays. The locker was also dusty. All items were removed and cleaned during the inspection.

Bar-Sea View Locker

The deck in this locker was heavily soiled and not constructed of an easy to clean material. Also, there was no coving, and the deckhead was partly open to the outside. There was a gap at the pipe penetration in the bulkhead and the bulkhead was rusting.

Bar-Sea View Locker

There was a container of laundry detergent and lotion cleanser stored on the deck with food items and clean equipment . Also, there was a container of Oxivir wipes stored on a shelf with clean equipment.

Bar-Sea View Locker

There was cleaning equipment such as mops and brooms stored in this locker among food items and clean equipment.

Buffet-Lido Port Beverage Station

The deck under the technical compartment of the ice/water machine was soiled with coffee grounds.

Potable Water-Production Records

There was no calibration of the pH analyzer documented in the records. On several days, the calibration of the chlorine analyzer occurred 1-3 hours after the start or re-start of potable water production.

Potable Water-Bunkering Records

There was no calibration of the pH analyzer documented in the records.

Potable Water-Cross-Connection Control Program

There was no record of the results of the annual testing of the reduced pressure assemblies for the swimming pool filling or the garbage room. The maintenance date was entered in AMOS, but the test results were not entered in the history page and no other records were available.

Potable Water-Cross-Connection Control Program

The type of backflow prevention device was incorrect in several locations on the list of cross connections. Also, the devices installed for the potable water lines to the spray hose in the photo lab were not listed.

Potable Water-Spa

One of the spa pedicure stations had non-continuous pressure devices installed on the hot and cold potable water lines. This was corrected during the inspection.

Recreational Water Facilities-Whirlpool Records

There was no sample result at the start and completion of shock halogenation of the whirlpools. There was only a statement indicating 10 ppm for 1 hour.

Recreational Water Facilities-Turnover Rates

There was no record of the turnover rates for each pool and whirlpool.

Recreational Water Facilities-

There was no contact time recorded for the disinfection of the cartridge filter housings or the lint strainer and lint strainer housings for any of the pools or whirlpools.

Recreational Water Facilities-Whirlpool Safety Signs

The safety signs for the spa whirlpool and the main whirlpools did not contain all of the information required in the 2011 VSP Operations Manual.

Housekeeping-Crew Public Toilets

Crew public toilets did not have a sign informing crew members to use a paper towel or tissue on the door handle to exit the room.

Ventilation-

Technical water was used to clean the heating, ventilation, and air conditioning distribution system.

Pantry-Deck 6 SP-17

The inside of the front panel of the upper compartment of the ice machine was soiled with a dried brown material on the lower part of the cuber side. The panel was washed, rinsed, and sanitized and was placed back on the machine.

Pantry-Deck 5 SP-19

There were several room service trays with soiled dishes from cabins on the deck in the pantry. The counters were full of the same items. The dishes on these trays were to be washed in the main galley.

Inspection on Oct 28, 2011 | Score: 98

Potable Water-Bunkering Station Portside Aft

The noncorroding chain was not connected to the screw cap on the middle potable water filling line.

Potable Water-Bunkering Aft Starboard

The potable water hose locker above the life saving ring was not labeled 'Potable Water Hose and Fitting Storage'.

Potable Water-Bunkering Pretest

Between May and September 2011, bunkering pretests for halogen residual and pH on the shore-side water supply were conducted but the results were not documented.

Potable Water-Cross-Connection Control Program

The list of cross-connections for the engine department did not state the backflow prevention method or device and did not include the backflow prevention device for the reverse osmosis system. The list of cross-connections for the facilities department stated reduced pressure assemblies were the backflow prevention devices for the lido jacuzzi tank fill lines but upon inspection the backflow prevention devices were Watts 9D M2.

Potable Water-Medical Center

A backflow prevention device was installed in ward room 2 in order to protect the potable water system from hemodialysis equipment, but this device was not approved for health hazards.

Recreational Water Facilities-Hair and Lint Strainers

There was no documentation that the hair and lint strainers were cleaned, rinsed, and disinfected on a weekly basis.

Recreational Water Facilities-Bather Loads

There was no documentation for the maximum bather loads of the RWFs.

Recreational Water Facilities-Turnover Rates

There were no RWF turnover rates available.

Recreational Water Facilities-Swimming Pool Safety Signs

The safety signs for the swimming pools did not include 'do not use these facilities if you are experiencing diarrhea, vomiting, or fever' or the bather load number.

Recreational Water Facilities-Whirlpool Spa Safety Signs

The safety signs for the whirlpool spas did not include cautions against use by 'individuals who are on medication or who have underlying medical conditions such as diabetes or high or low blood pressure' or elderly persons.

Recreational Water Facilities-Filter Housing Cleaning and Disinfection

There was no documentation that any of the RWF filter housings were cleaned, rinsed, and disinfected before new filter media was used.

Recreational Water Facilities-Aft and Lido Pools

The gravity main drains did not meet the antientrapment requirements.

Medical-Acute Gastroenteritis (AGE) Log

The AGE log did not include a case identification number. Also, the required items in the log were not in the correct order.

Housekeeping-Written Outbreak Prevention and Response Plan

It was unclear if the OPRP included the disinfectant products or systems used, the procedures for informing passengers and crew of an outbreak, or the procedures for returning the vessel to normal operating conditions after an outbreak.

Housekeeping-Outbreak Prevention and Response Plan

After several minutes, the housekeeping supervisor could not find the OPRP. A separate book was given to the inspector describing the duties required for each department and their staff but the supervisor could not explain the procedures required before, during, and after an outbreak and the disinfectant concentrations used.

Housekeeping-Hands Free Exit Signs

There was no paper towel dispenser or tissue available to open the door of the deck 7 starboard forward women's toilet room or in the deck 11 spa men's and women's toilet rooms. The signs on the doors of these toilet rooms stated 'please use paper towels or tissues to open the door'. Cloth hand towels were available but not listed on the signs.

Integrated Pest Management-Active Surveillance Follow-up

The Active Surveillance Pest Log recorded pest sightings for four weeks per page, but the action taken and follow-up inspection results could only be documented for one out of the four weeks.

Galley-Breakfast Pantry

There was a water leak from the ice cream scooper dipper well coupling into the technical compartment below. The leak was repaired.

Food Service General-

The light intensity was less than 110 lux behind and around many pieces of deck- and counter-mounted equipment.

Galley-Roast Section

The contents of an unlabeled stainless steel container could not be readily identified. Staff stated it was cranberry sauce. This was corrected.

Galley-Entrenetier

There was a missing deck tile at the back left corner of the right combination oven. A pool of water had formed where the tile was missing.

Galley-Entrenetier

The gaps on the back of the black handles to both of the tilting kettles were soiled.

Galley-Garde Manger

There was a water leak from the hot and cold lines to the bucket fill faucet at the handwash station.

Galley-Dishwash

Excess condensation was on the deckhead at the soiled end of the in-use inboard dishwash machine.

Galley-Preparation

The contents of many unlabeled stainless steel containers could not be readily identified in the walk-in refrigerator.

Galley-Potwash

The potable water supply line on the deckhead was leaking onto the potwash landing between the rinse and sanitize compartments. No clean items were impacted. Staff stopped the potwash operation when the leak began. The leak was repaired.

Galley-

Upright refrigerator 3.06 had an internal temperature range of 63° to 73°F measured by the inspector during numerous tests. No food items were stored in this refrigerator. Staff placed the refrigerator out of order. A leak in the chilled water line was identified.

Galley-Entrance to Dining Room

The entrance door between the main galley and the dining room had a hole at the bottom, leading to a void space.

Preparation Room-

There were slotted fasteners in the food contact area of the potato peeler. The machine was not in use at the time of the inspection.

Buffet-Crew Mess Ice Dispenser

There was soil residue along the top of the plastic ice chute. The slotted fasteners securing the ice chute to the ice dispenser machine were also soiled.

Buffet-Lido

The contents of two unlabeled stainless steel containers could not be readily identified. Staff stated they were sour cream and horseradish sauce.

Bar-Mixed Bar - Spirits and Ale

The light intensity was measured at 63 lux at the handwash station. The bar was not open at the time of the inspection but the bartender was present and the lights were set as if the bar was in operation.

Bar-Lido Bar

The light intensity was measured at 73 lux at the handwash station. The bar was not open at the time of the inspection but the bartender was present and the lights were set as if the bar was in operation.

Pantry-Mixed Bar - Martini

There was one live fly near the ice machine.

Children Area-Club HAL

The toilet seat opening in the child toilet room was adult size and greater than 203 millimeters (8 inches).

Children Area-Club HAL

The water temperature at the handwash sink in the children's toilet room exceeded 115°F using the inspector's thermometer.

Children Area-Club HAL

The exclusion policy posted at the entrance door did not include a requirement for written clearance from the medical staff before a child with symptoms of infectious illness was allowed in the child activity center.

Buffet-Lido

The rotisserie oven on the port side service buffet line had been out of operation since 21 May 2010. Staff indicated it is difficult to obtain repair parts but they had been ordered and are expected to be delivered soon.

Inspection on May 14, 2011 | Score: 97

*General Comment-Food Service General

There were several areas with missing deck tiles or recessed grout throughout the galleys that prevented effective cleaning.

*General Comment-Food Service General

Accumulations of old food soil was noted in difficult to clean decks. Mildew was noted throughout the galley in recessed grout particularly under sinks and under the cooking lines in the hot galley.

Galley-Garden manger

Main walk-in cooler (#26) was out of order for the past day. No food was stored in this area at the time of this inspection.

Galley-Bakery / Pastry

Proofer had corrosion on the bottom of the vent that made cleaning difficult. Food trolley in proofer had severly corroded caster brackets that made cleaning very difficult.

Galley-Bakery / Pastry

Proofer temperature probe was soiled with mildew.

Galley-Bakery / Pastry

Dough sheeter roller bracket was soiled with an accummulation of old dried dough.

Galley-Bakery / Pastry

Dough sheeter crumb pan was corroded making it difficult to clean.

Galley-Hot Galley

Bulkhead profile strip behind the salamander was loose making the area cleaning difficult.

Galley-Hot Galley

Bulkhead profile strip behind the titling kettle was loose making the area cleaning difficult.

Galley-Hot Galley

A very large gap in the seam between the deck and bulkhead behind the ovens was filled with an accummulation of old food debris.

Galley-Hot Galley

Reach-in cooler (#7.50) has been out of order for two weeks the crew reported.

Galley-Pinnacle Galley

Counter combination oven door gasket and splash area window seal was in very poor repair that made cleaning difficult.

Galley-Beverage / Coffee Station

Tray of packaged yogurt had internal temperature measured at 44°-49°F in reach-in cooler (#7.06E). All yogurt in this unit was discarded.

Preparation Room-

Three flies were noted in the food prep area that was in active use for processing vegetables.

Preparation Room-

Walk-in and reach-in coolers were out of order.

Other-Garbage Storage Room

A severe infestation of flies were noted throughout the garbage room.

Galley-

Large undercounter reach-in cooler (#3,06) is out of order.

Buffet-

Ice cream machine on buffet service line was out of service and not used.

Buffet-

Port and starboard service lines have unused rotissery ovens installed.

Buffet-

Port and starboard flat top grills had soil in the back of the grease pan holding area.

Buffet-

Port side toaster area lighting was not sufficent for cleaning. Light bulb was burned out.

Bar-Mixed bar

New decks installed did not have coving at equipment foundations.

Medical-Log Completion

In reviewing the gastrointestinal (GI) illness logs since the previous VSP inspection, there was an automatically populated no answer in the fields for diarrhea, vomiting, and fever from the electronic program used for recording these illness reports. The form populates a no answer under diarrhea even when one or two episodes of diarrhea are reported. According to staff the diarrhea field only changes to yes for that symptom when the number of episodes reached is 3 or higher, and they cannot manually change the no to yes.

Potable Water-Medical Center

There was no visible backflow prevention device on the potable water pipe supplying the bedpan washing unit in the handicap toilet. Additionally, the ward room 1and 2 are used for hemodialysis patients and a backflow preventer was installed on the potable water supply pipe for ward room 2. That preventer was not a type sufficient for the health hazard presented. Ward room 1 had only a preventer for the flexible shower hose at the bath tub.

Children Area-Club HAL

There was no airtight, washable waste receptacle in the child toilet room for disposing of excrement, soiled sanitary wipes, and gloves which cannot be disposed in the toilet.

Children Area-Club HAL

The toilet seat was adult-sized in the child toilet room. Staff stated that the child seat was accidentally broken and a replacement seat was ordered.

Recreational Water Facilities-Club HAL

The written pool and whirlpool spa fecal accident response plan uses a disinfection concentration and time factor (CT value) of 9600. This is not protective against the anticipated pathogens for loose stool fecal accidents. The correct value is now 15,300. The ship was given a copy of the CDC Healthy Swimming Guidelines on this change.

Potable Water-Cross-Connection Control Plan

The listing of cross-connections did not include the air-gaps present for the two mineralizer backwash lines in the engine room. They were also not inspected according to staff.

Galley-- All Warewashing Operations -

Potwash and dishwash machines were erratic in operation after potable water system was restored after major water system leak was repaired. Monitor all machines closely during this voyage to assure proper operation and temperatures.

*General Comment-

During major water system leak repair, limited food preparation activities were initially continuing without plans for providing handwashing facilities. When water outage continued longer than initially planned, the lack of alternative handwashing facilities became a critical food safety issue. Upon recommendation of the USPHS EHO inspection team, beverage dispensers filled with warm bottled potable water were temporarily set up adjacent to the installed handwash facilities in food preparation areas that were being used. Food service operations were suspended until the water system was repaired.

Inspection on Dec 06, 2010 | Score: 99

DO NOT USE (whirlpool/spa)-Records

For several dates since the last inspection, halogen analyzer-chart recorder readings dropped below 4 ppm of bromine several times a day. Manual readings confirmed bromine levels of 4 ppm and above, and after each manual reading the halogen analyzer-chart recorder was recalibrated. This occurred in the port, starboard, and spa whirlpools. According to the staff, the halogen analyzer-chart recorders will be replaced during the April 2011 dry dock.

DO NOT USE (whirlpool/spa)-Starboard

There was a crack in one of the floor mounted anti-entrapment drain covers. The whirlpool was empty at the time of the inspection. This was corrected.

Recreational Water Facilities-Navigation

The rope on the flotation device was knotted and took several minutes to unravel.

Ventilation-Air Handling Units

The condensate drain pans were not accessible for inspection.

Provisions-Thawing Room 14/Freezer Room 13

There was a hole in the bulkhead across from the door. This was corrected with a plug.

Food Service General-Provisions Area

There was peeling sealant along some of the bulkhead panels. This was corrected.

Integrated Pest Management-Dry Provisions Room

There was a small flying insect in this area.

Galley-Coffee Station

The insulation inside the technical compartment for undercounter refrigerator 7.06F was wet and deteriorated. Staff indicated that this was caused by condensation leaking from the Freon line. This was noted on the previous inspection, however the insulation had been changed since then. A new type of insulation had been ordered.

Galley-Pastry

The technical compartment below the ice cream bin was soiled. This was corrected.

Food Service General-Decks

There were several areas with missing deck tiles or recessed grout throughout the galleys.

Galley-Dishwash

There were some missing and broken fingerlinks along the conveyor warewashing machine.

Buffet-

The sneeze shield adjacent to the plate dispenser was chipped along the side edges. This was noted on the previous inspection, but the sneeze shield had been repaired and the new area was now chipped. According to the staff, crew members accidentally hit this area of the sneeze shield when retrieving plates. A new diamond grinder had been ordered to repair the sneeze shield and it will be corrected in the April 2011 dry dock.

Buffet-Lido Starboard Coffee Station

There was a seam along the lowerater dish rack/counter top juncture.

Inspection on Jun 05, 2010 | Score: 95

DO NOT USE (whirlpool/spa)-General

The records did not show that the whirlpool spas were consistently maintained at free residual bromine and pH levels to maintain optimum water quality. This could potentially result in biofilm growth.

Provisions-Fish Freezer

Water had pooled in the deckhead light cover adjacent to the condenser unit and was dripping onto a box of food.

Provisions-Fish Freezer

Water had pooled in the deckhead light cover adjacent to the condenser unit and was dripping onto a box of food. The box of food was moved.

Provisions-Meat Freezer

The deckhead at the entrance to the walk-in freezer was soiled around the panel seams.

Provisions-Ice Cream Freezer

An ice block was in direct contact with two containers of ice cream.

Preparation Room-

A few of the deck tiles at the room entrance were cracked.

Galley-Hood Cleaning Cabinet

There was a leak at the atmospheric vent on the backflow prevention device inside the cabinet. A pipe and rubber tubing were attached to the vent, and the tubing went into a compartment below the cabinet. It was not clear if there was an air gap at the end of the tubing.

Galley-

There were some areas with recessed and missing grout. There was also water pooled in the recessed areas.

Buffet-

The sneeze shield adjacent to the plate dispenser was chipped along the side edges. A work order had been submitted for this.

Food Service General-Main Galley Decks

There were several areas with missing or recessed grout and cracked deck tiles, including the hot galley, pastry, and parts of the garde manger. New deck tiles and grouting had been installed in parts of the garde manger since the previous inspection, and, according to the staff, the decks were scheduled to be repaired during the next dry dock.

Galley-Hot

There was a continuous leak from the vent on the reduced pressure assembly inside the hood cleaning cabinet. A funnel with a drain pipe was installed just below the vent, and it was not clear if there was an air gap at the end of the drain pipe.

Galley-Hot

There were gaps around the drain chute on the bottom of the left grooved griddle. There were gaps around the drain chute where it entered the drip tray housing on the right grooved griddle. In addition, the drip tray housing on the right grooved griddle was deep, making cleaning difficult.

Galley-Hot

The areas around the drain chute where it entered the drip tray housing on the right grooved griddle were soiled.

Galley-Coffee Station

The insulation inside the technical compartment for undercounter refrigerator 7.06F was wet and deteriorated.

Galley-Coffee Station

The insulation and front bottom edge of the technical compartment for undercounter refrigerator 7.06F was soiled.

Galley-Glasswash Area

The drain below the clean end of the glasswash machine was clogged. Water from the machine was overflowing onto the deck.

Buffet-Lido Starboard Juice Station

There were a few small flies around the juicer machine.

Bar-Ocean

The deckhead above the service side of the bar was slightly dusty in a few areas.

Medical-Gastrointestinal Illness Reporting

On 5/20/2010, a passenger with one episode of diarrhea and two episodes of vomiting was listed on the log as non-reportable. This passenger was not included as a case when the 24-hour gastrointestinal illness report was submitted. Neither the column on the log for comments/underlying illness or the passenger's medical chart indicated why this passenger was non-reportable. According to the medical staff, a part-time doctor was on board during this cruise.

Recreational Water Facilities-Navigation Pool

The free halogen residual was tested at 0 ppm. The vessel staff were instructed to immediately close the pool.

Potable Water-Navigation Pool Pump Room

The swimming pool recirculated water lines were striped blue. The potable water lines were striped the same shade of blue.

Potable Water-

There was no air-gap at the end of the drain line on the backflow prevention device vent at the port steam generator in the spa. The vent holes of the backflow prevention devices were plugged with sealant at the left pedicure station.

Potable Water-Spa Port and Starboard Steam Generator

The potable water lines were not painted or striped blue.

DO NOT USE (whirlpool/spa)-General

The free halogen residuals and contact times were not consistently recorded during shock halogenation.

DO NOT USE (whirlpool/spa)-General

There were times when the whirlpool spas were closed due to low bromine levels. There was no clear indication of the time the whirlpools were closed.

DO NOT USE (whirlpool/spa)-General

There were times when the pens for the free halogen recordings on the chart recorders were not working. During these times manual tests were conducted but they were not done on an hourly basis.

DO NOT USE (whirlpool/spa)-General

There were a few days when the free bromine residuals tests were performed manually due to analyzer equipment failure. Some of these tests showed less than 4 ppm free residual bromine but no action was taken to close the whirlpool spas.

DO NOT USE (whirlpool/spa)-General

There were times when the free bromine residual on the charts was less than 4 ppm for several hours with no action taken to close the whirlpool. On some of the these days the levels were less than 4 ppm for more than 6 hours.

DO NOT USE (whirlpool/spa)-General

There were times when the pH levels were above 7.8 on manual tests and on the analyzer tests. There was no action taken to lower the pH or close the whirlpool spa.

DO NOT USE (whirlpool/spa)-General

There were numerous occasions when a calibration test was performed and the analyzer levels were not adjusted to match the manual test result. On these occasions the analyzer was showing levels below 4.0 ppm free residual bromine and the manual tests showed levels above 4.0 ppm.

Recreational Water Facilities-General

There were occasions when the readings on the charts showed less than 1.0 ppm free residual halogen. Calibration checks were performed which showed levels above 1.0 ppm but no adjustment was made to the analyzer.

Recreational Water Facilities-General

There were a few days when calibration checks were not performed on the analyzer-chart recorders.

Recreational Water Facilities-Lido Pool

The reading on the analyzer-chart recorder was maxed out at 10 ppm on 5/30. Only two manual tests were conducted between 9 a.m. and 10 p.m. On 5/12 the reading on the analyzer-chart recorder was maxed out at 10 ppm between 8 a.m. and 5 p.m. Manual tests were performed but there were no levels recorded for these tests.

Recreational Water Facilities-Navigation Pool

There was no free halogen recording on the chart on 4/7 and no manual tests were performed.

Housekeeping-Outbreak Prevention and Response Plan (NLV Protocol)

There were public areas in the plan that were to be sanitized on a less than continuous basis when the cumulative proportion of gastrointestinal illness cases in passengers or crew reaches 2%. The passenger self-service laundry was to be sanitized every hour. The handrails, handles, elevators and landings were to be sanitized every 2 hours. The public rooms were to be sanitized 4 times per day. The public phones were to be sanitized every 2 hours. The crew laundry facilities were to be sanitized 4 times per day. the crew handrails and handles were to be sanitized every 3 hours. There was no frequency specified for disinfecting/sanitizing crew public toilet rooms. The crew internet cafe was not addressed in the plan.

Illness Outbreaks: Details

Unknown Outbreak on Mar 02, 2014

Symptoms: Vomiting, diarrhea

In response to the outbreak, Holland America Line and the crew aboard the ship are taking the following actions:Increasing cleaning and disinfection procedures according to their outbreak prevention and response plan,Making announcements to notify onboard passengers of the outbreak, encourage case reporting, and encourage hand hygiene,Collecting stool specimens from ill passengers and crew and made plans to send them to the CDC lab,Making twice daily reports of gastrointestinal illness cases to the VSP,Is consulting with CDC on plans for their comprehensive sanitation procedures in Ft. Lauderdale, FL on March 28, 2014, including providing additional cleaning crew to complete a thorough public and accommodation super-sanitization cleaning and disinfection,planning staged disembarkation for active cases to limit the opportunity of illness transmission to well guests, andplanning for sanitation of terminal and transport infection control procedures.Three CDC Vessel Sanitation Program environmental health officers will board the ship on arrival in Ft. Lauderdale on March 28, 2014 to conduct an environmental health assessment and evaluate the outbreak and response activities. Stool specimens are being collected and will be shipped to the CDC lab for testing.

Norovirus Outbreak on Dec 23, 2011

Symptoms: vomiting, diarrhea

In response to the outbreak, Holland America Line and the crew aboard the ship have taken the following actions:Increased cleaning and disinfection procedures according to their outbreak prevention and response plan,Made announcements to both notify passengers and encourage case reporting,Intensified cleaning and sanitizing of affected staterooms,Collected stool specimens from ill passengers and crew for submission to CDC’s Calicivirus lab,Made daily reports of gastrointestinal illness cases to the VSP,Distributed a pre-boarding health advisory to incoming passengers.

Norovirus Outbreak on Feb 19, 2010

Symptoms: diarrhea and vomiting

In response to the outbreak, Holland America Line and the crew aboard the ship have taken the following actions:Increased cleaning and disinfection procedures according to their outbreak prevention and response plan,Made announcements to both notify passengers and encourage case reportingHave a 50 person contract cleaning/disinfection team meeting the ship in Ft. LauderdaleSubmitted to VSP their response and port turnaround disinfection plansCollected 10 stool specimens for submission to the CDC labMaking daily reports of gastrointestinal illness cases to the VSP

Safety

Serious crimes and injuries on cruise ships that make port in the U.S. are required to be reported to the Coast Guard. Smaller-scale crimes and thefts are reported to local police authorities (if reported at all). Incidents and inspections from 2010 to the present are shown below.

Crimes & Incidents
4

Incidents

See Details »

Coast Guard Inspections
13

Deficiencies (found in 18 inspections).

See Details »

Coast Guard Inspections: Details

Inspection on Jan 20, 2015

No deficiencies found

Inspection on Aug 15, 2014

No deficiencies found

Inspection on May 22, 2014

No deficiencies found

Inspection on Mar 31, 2014

No deficiencies found

Inspection on Aug 30, 2013

No deficiencies found

Inspection on Apr 30, 2013

No deficiencies found

Inspection on Mar 11, 2013

No deficiencies found

Inspection on Dec 03, 2012

No deficiencies found

Inspection on Aug 31, 2012

No deficiencies found

Inspection on Mar 09, 2012

Lifesaving

Lifeboat #9 is inoperable due to faulty coupling. SOLAS 2009 III/20.2

Construction/Loadline

The plimsol mark is not painted. ICLL (Amend) 2003 Annex I/8

Inspection on Jan 30, 2012

No deficiencies found

Inspection on Sep 09, 2011

No deficiencies found

Inspection on Mar 02, 2011

Engineering

The machinery, associated piping systems and fittings shall be of a design and construction adequate for the service for which they are intended. The jacket water cooling system for the emergency generator has a leaking gasket. (74 SOLAS CH II-1 Reg 26/1)

Fire Fighting

Escape routes shall be maintained in a safe condition, clear of obstacles. Escape route outside the plumber workshop on B deck corridor is blocked with seating, four benches and four chairs. (74 SOLAS CH II-1 Reg 26/1)

Fire Fighting

Furniture in the passages and stairway enclosures shall be kept to a minimum. Desks, cloth, and other combustible material were stored underneath stairwell between deck 6 and 7 (stbd, fwd). (74 SOLAS CH II-2 Reg 27(1))

Construction/Loadline

In "A" class division fire doors in main vertical zone bulkheads, hold back hooks not subject to central control station release are prohibited. Deck 2 main laundry FD 1.2.67, aft dry provision store room FD 1.3.172 IWO and FD 1.3.170 were found with permanently installed hold back hooks. (74 SOLAS CH II-2 Reg 21(a))

Fire Fighting

In passenger spaces, means of escape shall be arranged as to provide ready means of escape to the lifeboats and liferaft embarkation deck. Crows Nest space does not have visible escape signs from all areas. (74 SOLAS CH II-2 Reg 21(a))

Inspection on Sep 17, 2010

No deficiencies found

Inspection on Sep 01, 2010

Lifesaving

Unable to observe davit launched life raft because they did not have an extra on board

Engineering

SECONDARY MEANS OF STARTING EMERGENCYGENERATOR IS IMOPERABLE PNEUMATIC PINION GEAR ON STARTER IS MISSING REPLACE PNEUMATIC STARTER PINION GEAR AND DEMONSTRATE PROPER OPERATION OR AN ALTERATING IN ACCORDANCE WITH THE REGULATION.

Inspection on Apr 16, 2010

No deficiencies found

Inspection on Mar 19, 2010

No deficiencies found

Inspection on Mar 04, 2010

Engineering

Means shall be provided to control leaks of flammable liquids; Fuel Oil recirculation piping valve from #3 generator leaking and surrounding lagging soaked to complete saturation posing great fire hazard.

Engineering

A steam pipe penetrating the A-60 bulkhead above watertight door #7 in the engineroom is holed, discharging steam directly over wire runs presenting a personnel & fire hazard. Additionally, the required piping insulation on the steam pipe was peeled away and never replaced after the ship's crew attempted an unsuccessful temporary repair to the holed pipe (rubber patch & clamps).

Crimes & Incidents: Details

Aug 17, 2014

Personnel Casualties : 1 injury

On 17AUG14 an off-duty crewmember, working for the hotel and entertainment staff, tripped and fell while intoxicated injuring themselves on the cruise vessel MAASDAM. The vessel was underway in the Gulf of Maine at the time of the incident en route to Bar Harbor, ME. The crewmember was treated on the vessel and later taken to the hospital when the vessel entered port in Bar Harbor, ME.

Source: US Coast Guard

Mar 08, 2013

Personnel Casualties : 1 injury

MAASDAM (IMO 8919257): Passenger caught foot on carpet of staircase while descending and fell down approximately 8 steps to landing. Passenger sustained a fracture to right wrist, closed head injury and superficial facial laceration. He was medically disembarked in Fort Lauderdale, FL.

Source: US Coast Guard

Mar 08, 2013

Personnel Casualties : 1 injury

MAASDAM (IMO 8919257): Passenger was coming in from balcony to enter cabin and tripped over lip on floor of the balcony door. Passenger fell onto the floor and hit left side on couch sustaining a rib fracture. Passenger was disemarked in Fort Lauderale, FL. Foreign vessel involving a US passenger in US waters = reportable marine casualty

Source: US Coast Guard

Sep 19, 2010

Incident Investigation

Acknowledged Pollution Source

Source: US Coast Guard
CREDITS & SOURCES

Illustrations: Josh Cochran, special to ProPublica. Data: Coast Guard Port State Information eXchange, Coast Guard Incident Investigative Reports, Coast Guard Marine Casualties & Pollution Data, IMO GISIS Marine Casualties, CDC Inspections & Deficiencies, CDC Outbreaks, CruisePage Man Overboard List, Local crime reports gathered by reporters Lynn Walsh & Dan Krauth, other local crime reports. Photos: VesselFinder. Icons: Jessica Lock, Juan Pablo Bravo,Hans Gerhard Meier.

1Details in these illustrations are inspired by David Foster Wallace's A Supposedly Fun Thing I'll Never Do Again. References to his seven night experience aboard the Nadir are hidden throughout. How many have you seen? Psst. Here are the answers.