Inspection on Jan 05, 2015 | Score: 100

Recreational Water Facilities-Deck 8 - Sea View Pool

The pool water was very cloudy at the time of inspection. The pool was still netted and closed to passengers. Ship staff said they were a day past their normal schedule of emptying the pool, cleaning and refilling. This will be done, as well as changing the cartridge filters before placing it back in service.

Bar-Deck 3 - Explorations Bar

The transfer carafe of milk in undercounter cooler EC 3.1, that was on temperature control, at the front bar did not have a discard label for 7-days (or the normal HAL standard for 5-days).

Dining Room-Pinnacle Grill Station

Approximately one meter along the top edge of the counter was damaged, making cleaning difficult.

Galley-Pastry - Deck 2

The lower portion of the door had a gap between the door gasket and the unit on undercounter refrigerator 2.17A

Food Service General-Hood-Type Potwash Machines

The wash cycle times were not included in the manufacturer's data plates.

Galley-Crew Toilet Room - Deck 3

The entrance door did not completely self-close.

Galley-Glasswash Machine

The machine had been out of service since 6 November 2014. The job order stated the rinse pump motor was broken. A purchase order indicated a new motor was scheduled to be delivered on 16 February 2015.

Buffet-Crew Mess

The food contact portion of a few clean plates was soiled with food debris.

Buffet-Lido - Port Italian Station

The tong for passenger self-service bread was missing. This was corrected.

Buffet-Lido - Starboard Bistro

A basket of pita and sliced breads was not protected by the sneeze guard. The basket was displayed too close to the edge of the passenger-side of the buffet line. This was corrected.

Other-Dive In

At the entrance to the pantry, the minimum water temperature of the handwash station was 123°F. The minimum water temperature of the other handwash station was 125°F.

Buffet-Lido - Forward Beverage Station

The light intensity was less than 110 lux between the beverage equipment.

Inspection on Mar 21, 2014 | Score: 99

Medical-Crew Member Reporting

A Stateroom Attendant had an onset of acute gastroenteritis (AGE) symptoms on 1 March at 11:30, but did not report to the medical center until 16:30. His time card indicated he worked 12:00 - 14:00. He received a verbal warning from the supervisor.A Masseuse had an onset of AGE symptoms on 17 February at 23:00, but did not report to the medical center until 18 February at 08:45. His time card indicated he worked 08:00 - 08:45 on 18 February. He received a verbal warning from the supervisor.

Buffet-Lido Starboard Omelet Station

The lever came loose on the handwash sink faucet when it was moved to the 'on' position and no water came out. After tightening the lever the handwash sink worked properly.

Buffet-Lido Starboard Bistro Line

The hot holding unit listed on the time control plan was not physically labeled as being on time control.

Buffet-Lido Starboard Bistro Line

The deck was cracked, chipped, and missing in several areas, especially around the scupper drains.

Galley-Starboard Ice Machine

Heavy condensation was on the chilled water lines and was dripping behind the ice machine, causing a significant amount of water to pool on the deck.

Galley-Starboard Juice Station

Food residue was around the edge of the circular loading area of the fresh orange juice squeezer. The juice machine was previously cleaned and sanitized.

Buffet-Lido Starboard Asian Station

The edges around the unused plate lowerator were not sealed to the counter, creating difficult to clean seams.

Buffet-Lido Port Bistro Station

The edges around the unused plate lowerator were not sealed to the counter, creating difficult to clean seams.

Buffet-Taco Bar

A light fixture above the plate station was loose and partially hanging from the deckhead.

Pantry-Wine Bar - Deck 2 and 3

The light intensity was less than 110 lux behind and around the ice machines.

Galley-Deck 3 Beverage Station

The relief vent for the backflow prevention device for espresso machine 3.03 was continuously leaking.

Galley-Deck 3 Hot Galley

Three separate deckhead condensation brine lines leaks were in this area. One leak was from fire damper technical hatch CO/20396FD, one leak was from the speaker above the water fountain, and one leak was from the high fog technical hatch.

Galley-Deck 3 Hot Galley

The leak from the hi fog technical hatch was dripping onto the food preparation counter below. No food preparation was occurring at the time and no food was impacted.

Galley-Deck 2 Beverage Station

The relief vent for the backflow prevention device for the large coffee machines was continuously leaking.

Preparation Room-Fresh Orange Juice Squeezer

Food residue was around the edge of the circular loading area of the fresh orange juice squeezer. The front stainless steel plate also had several areas that were sticky to the touch. The juice machine was previously cleaned and sanitized.

Provisions-Refrigerator Walk-In 7

An employee's coat was left draped over a stack of tomato boxes.

Pantry-Lido Pool Bar

The door leading to the pantry from the bar was left opened by staff while the bar was in operation. No flies were observed in the pantry. This pantry was on an open deck.

Galley-Drinking Fountain

Water was pooled on the deck below the drinking fountain where the deck material was missing.

Galley-Drinking Fountain

The drinking fountain was not sealed to the deck or raised a minimum of 150 millimeters (6 inches) above the deck.

Inspection on Dec 19, 2013 | Score: 99

Pantry-Lido Pool Bar

The light intensity behind and around the ice machine was less than 110 lux.

Buffet-Starboard Salad Bar

There was no time control plan for the starboard salad bar at the passenger buffet which was open from 10:30 to 14:30. Cold salads were identified with a 4-hour discard label, but there was no time control plan in place to show the operation times for this outlet. A time control plan was in place for the port side salad bar, but this outlet was open from 10:30 to 21:00.

Buffet-Port Salad Bar

Old food soil was on the side of a previously cleaned portable induction warmer being stored in an undercounter storage cabinet.

Buffet-Port Salad Bar

A hotel tray of cleaned serving utensils was stored in the same undercounter cabinet and shelf as the soiled induction warmer as well as several paper items and seven day discard labels.

Buffet-Starboard Deli

Two trays of prepared deli sandwiches on the passenger self-service buffet counter were not under the sneeze guard or otherwise protected from possible contamination. The trays of deli sandwiches were immediately moved under the sneeze guard.

Buffet-Port Pizza Station

Steam from a pasta cooking station at this outlet was not properly extracted and allowed to condense on the deckhead air supply vent above. The condensate formed as water droplets on the vent cover. No water was observed dripping. The portable induction cooker cooking the pasta was relocated away from the cold air supply vent.

Buffet-Mid-Ship Beverage Station

The light intensity was less than 220 lux at the passenger self-service beverage dispensing machines. Also, a deckhead light in the back of the beverage counter was burnt out and, as a result, the light intensity to the back of the beverage dispensing machines was less than 110 lux.

Galley-Dishwash

The temperature at the handwashing sink next to the toilet room was greater than 120°F and could not be adjusted by the user. Staff immediately corrected the temperature.

Galley-Dishwash

Plates just cleaned and sanitized by the flight-type dishwash machine were stored stacked while still wet.

Galley-Deck 3 Cold Prep Walk-In Cooler #29

Three large plastic containers full of just washed and cut romaine lettuce and other leafy greens were being cooled in the walk-in cooler. The bins were completely full of these leafy greens and some of the lids to these containers were in place. This arrangement minimized proper cooling. The leafy greens were taken out and placed in shallow pans to cool properly.

Galley-Deck 2 Dishwash

The handwashing sink at the soiled landing of the in-use flight-type dishwash machine was out of order. Another handwashing sink was available in the vicinity.

Galley-Deck 2 Pastry

The light intensity to the back of the large deck oven was less than 110 lux.

Galley-Deck 2 Pastry

Old food soil was on the mixing arm of the large deck-mounted mixer. According to staff, the mixer was last used the night prior.

Galley-Deck 2 Pastry

The drain line to the handwashing sink next to refrigerator 2.23A leaked when the water was on.

Galley-Pinnacle Grill

The light intensity behind the espresso machine and dry storage cabinet was less than 110 lux.

Galley-Lifts

The deck tracks of the food and garbage lifts in the food area were soiled with a build-up of old food and dirt debris.

Preparation Room-

The light intensity behind and to the left of the large dough mixer was less than 110 lux.

Preparation Room-Deli Slicer

Old food residue was on the backplate of the previously cleaned and sanitized deli slicer.

Galley-Refrigerator A.14 A&B

The lower end of the doors of both undercounter refrigerators did not close properly.

Inspection on Feb 18, 2013 | Score: 91

Galley-Deck 3 Cleaning Locker L.3.2.02

The manager in charge did not know that clean equipment could not be stored with cleaning materials and supplies or in utility sinks.

Children Area-

There was no handwashing station available in one of the rooms where staff regularly served food. Staff stated that they used hand sanitizer in this room before serving putting on gloves and serving food.

Housekeeping-Deck A Housekeeping Storeroom

Four large boxes of chocolates were stored in this room, but the room was not constructed for food storage. The deckhead had exposed pipes and other difficult to clean features and one of the bulkheads was covered with a soft material. In addition, several boxes and other items were stored on the deck and parts of the deck were soiled.

Housekeeping-Deck A Housekeeping Storeroom

Four large boxes of chocolate were stored in this room along with a vacuum cleaner, clean uniform coats, new pillows, extension cords and umbrellas. None of these items were in contact with the boxes of chocolate.

Housekeeping-Deck A Housekeeping Storeroom

Four large boxes of chocolate were stored in this room along with a large bag with individual-sized toiletry bottles. The bottles were not in contact with the boxes of chocolate.

Pantry-8.5.01

There was a small leak from the potable water line connected to the ice machine filter.

Children Area-

Food was served in this area by youth staff. When asked, the staff stated that they used gloves when serving food but only washed their hands before putting on gloves in the room where there was a handwashing station. In the other room they used hand sanitizer before putting on gloves.

Children Area-

Food was served in this area by youth staff, but the staff had not been trained to always wash their hands before putting on gloves for food service.

Recreational Water Facilities-Turnover Rates

There was no documentation for any of the turnover rates.

Potable Water-Spa

There was no backflow prevention device on the potable water line for the aroma bath steam generator. The device was listed on the cross-connection control program.

Recreational Water Facilities-Antientrapment Protection

The aft and mid pools each had two suction lines: one for recirculation and one for special features. The pumps for the special features had been disconnected and all of the suction lines had antientrapment drain covers installed. However, there were no forms of secondary protection for these single, blockable suction lines. In addition, the hydro pool had two suction lines: one for recirculation and one for special features. Both suction lines had antientrapment drain covers installed. However, there were no forms of secondary protection for these single, blockable suction lines.

Potable Water-Cross-Connection Control Program

The list of backflow prevention devices indicated two backflow prevention devices on the hair sinks in the spa, but there were four devices installed. The list also indicated one device on the connection for the high pressure cleaner in the garbage room, but this connection could not be located. The list also did not include the Oxivir dispenser in the Deck A Housekeeping Formulation Room.

Bar-Officer's Bar Locker 4.7.04

Several cases of beverages were stored in this locker but it was not constructed for food storage. There was no coving at the deck/bulkhead juncture. The vinyl deck material was peeling in a few locations. The bulkhead was covered with a soft material and the deck head had wires, pipes, and other difficult to clean features.

Bar-Explorations

The light intensity at the handwashing station was less that 110 lux during operations. Additional lighting was turned on and the light intensity was acceptable.

Bar-Explorations

The food-splash zones above the milk steamers on Scharf espresso machine were open to wires and pipes and there were slotted fasteners in direct contact with the ground coffee. This was written on the previous inspection. A new espresso machine had been ordered to replace this unit.

Pantry-Explorations

The food-splash zones above the milk steamers on Scharf espresso machine were open to wires and pipes and there were slotted fasteners in direct contact with the ground coffee. According to the staff, this machine would be removed when a new machine was installed in the bar.

Bar-Explorations

An opened can of whipped cream topping did not have a 7-day discard label.

Bar-Explorations

The drain box in the technical compartment for the undercounter refrigerator was heavily soiled on the sides.

Galley-Warewashing

Three stacks of clean plates and two clean serving platters were stored upright and not covered on a clean storage rack at the clean end of the conveyor warewash machine. Also, several stacks of clean bowls, plates, and glasses were stored upright and not covered on the clean storage shelf in front of the conveyor warewash machine.

Galley-Warewashing

There was excess condensation on the bulkhead next to the clean landing and on the deckhead above the clean landing of the in-use glasswash machine. No clean items were impacted.

Galley-Warewashing

The left most final rinse spray nozzle from the clean end of the glasswash machine did not have an effective spray pattern.

Galley-Deck 3 Warewashing

The data plate for the rack conveyor warewash machine indicated speed in baskets per hour instead of minimum transit time. This was written on the previous inspection and some of the other data plates had already been updated.

Galley-Warewashing

There was a pair of soiled tongs on the basin of the handwashing sink at the soiled side of the glasswash machine. Also, there were several pieces of food debris on the sink basin and on the right splash shield of the sink.

Galley-Warewashing

There was excess condensation on the deckhead above the conveyor warewash machine. No clean items were impacted.

Galley-Starboard

There was a squeegee stored against the bulkhead next to the pre-rinse spray hose and sink.

Buffet-Consumer Advisories

The signs at the buffet described the different eggs benedict dishes available to order and had consumer advisory statements, but the signs did not state that the eggs were served undercooked. Also, a passenger was seen ordering a poached egg but there was no consumer advisory for this food item and no sign indicating this food could be served undercooked. According to the staff, cold smoked salmon was also available to order, but there was no consumer advisory for this item and no sign indicating this food could be served raw. This was noted on the previous inspection.

Buffet-Lido Starboard

There was no serving utensil for the container of bread out for self-service.

Other-Deck 7 Netune Lounge

The bulkheads in the dry food storage area were not made of a durable material that was easily cleanable. The bulkheads had many scratches, sticky residues, holes, and black paint on the surface.

Buffet-Deck 7 Netune Lounge

There were no serving utensils for the bowl of capers or the bowl of cut lemon wedges out for self-service.

Buffet-Deck 7 Netune Lounge

A soiled drinking glass was stored with a tray of clean glasses below the juices out for self-service.

Buffet-Deck 7 Netune Lounge

The shelf at the beverage station with packaged hot chocolate and tea was visibly soiled with dust and dirt.

Buffet-Deck 7 Netune Lounge

The three shelves with inverted clean coffee cups were visibly soiled with dust and debris.

Buffet-Deck 7 Netune Lounge

Inverted clean coffee cups were stored on three shelves that were visibly soiled with dust and debris.

Buffet-Deck 7 Netune Lounge

There was no coving at the deck/counter juncture of the beverage station.

Buffet-Deck 7 Netune Lounge

There were five containers of breads, muffins, and pastries at the self-service buffet, but only two serving utensils.

Galley-Port Corridor

Equipment used in the food operation such as seven day discard labels and parchment paper for the waffle makers were stored on the soiled landing shelf above the undercounter warewash machine. There were soiled equipment and utensils on the soiled landing area.

Galley-Port Juice Station

The light intensity was less than 220 lux at the handwashing station.

Galley-Starboard Ice Cream Station

The light intensity was less than 220 lux at the handwashing station.

Galley-Port Juice Station

There were more than 20 clean drinking glasses stored upright and not covered on a soiled tray. Also, there were two stacks of clean bowls stored upright and not covered. One of the bowls was soiled with a brown food residue.

Galley-Port Juice Station

The tray with clean glasses was soiled with a large orange food residue.

Galley-Port Juice Station

There was brown food residue on a previously cleaned bowl stored on the counter.

Galley-Port Hood Cleaning Cabinet

There was an open electrical penetration in the deckhead.

Other-Hamburger Grill

The sign at the outlet did not identify the cheeseburger as cooked to order and there was no consumer advisory statement. Also, there were signs for guests at the ordering window, but the signs did not state the specific food could be served undercooked and there were no signs available for some of the foods of animal origin that were served undercooked.

Galley-Deck 3 Hot Galley

The CTX oven has been out of order for at least six months and was not needed for the operation. This oven was soiled with grease and dirt, especially around the gauges and control units.

Galley-Deck 3 Galley Store

The metal cabinet used to store several bottles of liquor and new equipment was corroding and had galvanized metal in several areas.

Galley-Deck 3 Ice Cream Station

There was a leak at the handwashing station.

Galley-Deck 3 Galley Store

A clean salad spinner was stored among several items used for display only.

Galley-Deck 3 Galley Store

The deck was pitted and chipped in a few areas.

Galley-Deck 3 Pot Wash

There were three fruit flies on the clean pots and pans on the clean storage racks.

Galley-Deck 3 Pot Wash

There were three fruit flies on the food contact surfaces of clean equipment stored on three large soiled clean storage racks.

Galley-Deck 3 Pot Wash

The three storage racks for clean pots and pans were soiled with food residue and a sticky substance in several areas.

Galley-Deck 3 Coffee Station

The stainless steel removable bars for the front of the clean storage rack were stored on the deck.

Galley-Deck 3 Soup Station

There were three stacks of clean bread baskets that were not covered or inverted. Also, there was a handwritten note from housekeeping on a piece of cardboard in one the baskets and there was a piece of paper with table information in another basket.

Galley-Deck 3 Soup Station

There was a gap in the bulkhead to the left entrance of the emergency exit.

Galley-Deck 3 Warewashing

A technician stored his dirty cloth towel on the clean storage rack at the clean end of the conveyor warewash machine. There was clean equipment on the storage rack.

Galley-Deck 3 Cleaning Locker L.3.2.02

Several pieces of clean equipment such as bowls, heating elements, cake stands, and silver trays were stored in and among cleaning equipment on the storage shelves and surrounding areas. A clean cake stand was in the utility sink with plumbing equipment.

Galley-Deck 3 Cleaning Locker L.3.2.02

There was no sign stating 'cleaning materials only'.

Galley-Deck 2 Coffee Station

A worker set the lid of the left deck-mounted ice machine on the deck after opening the machine for the inspector.

Galley-Deck 2 Coffee Station

The outer coating of the copper tubing inside the top right compartment of the left deck-mounted ice machine was peeling in several areas.

Galley-Deck 2 Warewashing

There was one tray of clean coffee pitchers that were not covered or inverted on the top of the clean storage rack at the entrance of the warewashing area.

Galley-Deck 2 Warewashing

There were two large racks of soiled equipment that was stored next to the clean landing and in front of the final rinse compartment of the in-use glasswash machine. There were no equipment or utensils on the clean landing.

Galley-Deck 2 Room Servie

Eggs were offered sunny side up and over easy on the breakfast menu, but the items were not identified with an asterisk. The menu did have a consumer advisory statement. Also, cold smoked salmon, salmon burger, and steak sandwich was offered on the combined lunch and 24 hour menu but the items were not identified with an asterisk and the consumer advisory statement did not include a caution for individuals with medical conditions.

Galley-Deck 2 Cold Pantry

The salad spinner had been broken since April 2012. This equipment is necessary for the operation. According to staff, the equipment should be replaced during the upcoming dry dock in March 2013.

Galley-Deck 2 Cold Pantry

The extension cord used for the plate warmer was peeling in several areas. The extension cord was being used on a regular basis in place of the broken wall outlet to the right of the plate warmer.

Galley-Deck 2 Cold Pantry

The extension cord used for the plate warmer was soiled in several areas. The extension cord was being used on a regular basis in place of the broken wall outlet to the right of the plate warmer.

Other-Hamburger Grill

There were two stacks of paper towels, seven day date labels, and temperature log sheets stored on the soiled landing shelf above the undercounter dishwasher. There were soiled equipment and utensils on the soiled landing.

Galley-Deck 2 Hot Galley

The cooling log indicated the vanilla sauce was measured at a temperature of 144°F at 9:15 a.m. the day of the inspection and at 11:15 a.m. the temperature was measured at 56°F. When the inspector and the staff measured the vanilla sauce at 11:45 a.m., the temperature in the center of the pan was 90°F. According to the staff, the food was measured at the outer edge of the pan instead of at the center. The food was reheated and cooled correctly.

Galley-Deck 2 Hot Galley

A trolley of several heads of lettuce and a container of whole green peppers were not protected and were seen being moved from provisions to the cold pantry.

Galley-Pinnacle Warewashing

The left most final rinse spray nozzle from the clean end of the conveyor warewash machine did not have an effective spray pattern.

Galley-Warewashing

There was excess steam coming from the clean end of the conveyor warewash machine. No clean items were impacted.

Galley-Deck A Men's Toilet Room

The toilet room used by food workers had several paper towels overflowing from the waste basket and on the deck. Also, the lid for the soap dispenser was on the basin of the handwashing sink and there were paper towels in the sink. Finally, there was no sign stating 'wash hands after using toilet'.

Buffet-Dry Food Storage Cabinet

There were several raw wood holes on both sides of the cabinet used to store packages of dry food in the crew mess.

Provisions-Dry Storage #20

There were several pallets of rice, flour, and sugar that were stored with equipment and paper supplies, and some of the food was stored next to a flammable storage locker. The food was removed.

Food Service General-Lighting

The light intensity was less than 110 lux behind and around several pieces of deck-mounted and counter-mounted equipment in several areas including: the ovens and ice machines in the galleys, the ice machine in pantry P.7.4.01, and the coffee machine in the Neptune Lounge.

Galley-Deck 3 Hot Galley

The CTX oven was soiled with grease and dirt, especially around the gauges and control units.

Inspection on Nov 13, 2012 | Score: 100

Pantry-Medical

There was no 'wash hands often' sign posted over the handwashing sink. This was corrected.

Recreational Water Facilities-Hydro Pool

The shepherd's hook was not long enough to reach the center of the deepest portion of the pool from the side plus two feet. This was corrected.

Housekeeping-Deck A Housekeeper's Store Room

Four boxes of individually wrapped chocolate were stacked directly on the deck.

Bar-Explorations

The power cables to the two coffee grinders and to the blender were draped on the counter, making cleaning difficult.

Bar-Explorations

The food-splash zones above the milk steamers of the Scharf espresso machine were open to wires and pipes, making these areas difficult to clean. There were also slotted fasteners in direct contact with the ground coffee. In addition, there were signs of corrosion above the milk steamers.

Bar-Ocean

The power cables to the blender and point of sale machine were draped on the counter, making cleaning difficult.

Bar-Ocean

Several cleaned and sanitized glasses were stored next to the handwashing station. The handwashing station had a short splash shield which did not protect the glasses from the splash caused from handwashing. The glasses were removed and rewashed.

Galley-Deck 2 Hot Galley

The microwave had been out of order since 22 August. A replacement microwave had been purchased, but was the incorrect hertz and would not operate. A new microwave had been ordered.

Galley-Deck 2 Hot Galley

The light intensity behind combination oven 2 was less than 110 lux.

Galley-Deck 2 Hot Galley

There was condensate on the deckhead above combination oven 2.

Galley-Deck 2 Garde Manger

The front right corner of the robot coupe chopper was chipped and rough.

Galley-Deck 2 Ice Machines

The back of both ice machines were soiled with a black material along the juncture between the upper and lower compartments. In addition, the drain lines were soiled with a black material. This was corrected.

Galley-Deck 2 Coffee Station

The boxed cleaning kit for the espresso machines, which included chemicals, was stored next to the bulk milk dispenser. This was corrected.

Food Service General-Rack Conveyor Warewash Machines

The data plates indicated speed in baskets per hour instead of minimum transit time.

Buffet-Crew Mess

On the ice/water dispenser, the metal plate around the plastic ice chute was slightly corroded.

Buffet-Crew Mess

The dispensing tube on the bulk chocolate milk was longer than one inch.

Galley-

There were holes and difficult to clean features on the tilting pan where the handle had been reattached.

Galley-

The turning gear on the can opener was soiled. This was corrected.

Buffet-Dirty Mess

There was no side shield on the left side of the sneeze shield. The distance between where consumers were expected to stand and the exposed food was less than one meter.

Other-Neptune Lounge

Three bowls of fruit, including grapes, apples, and pears, were out for self-service in bowls with lids. The lids were not self-closing and had to be removed and replaced by the consumer.

Buffet-Bistro - Starboard and Port Lines

The decks were slightly pitted on the worker's side.

Buffet-Bistro - Starboard and Port Lines

The light intensity behind the rotisserie ovens was less than 110 lux.

Buffet-Consumer Advisories

The consumer advisory signs posted where raw or undercooked animal-derived foods were served did not indicate that the items could be cooked to order and served raw or undercooked. The signs did indicate the specific food items and included the correct consumer advisory.

Inspection on May 02, 2012 | Score: 99

Housekeeping-Steward Station S.6.3.01

The metal shelf containing paperwork, personal care supplies, and a few clean water glasses, bread baskets, utensils, and napkins was corroded in a few areas.

Preparation Room-

The data plate on the hood type stationary rack warewash machine indicated 160°F for the final rinse temperature.

Preparation Room-

There was a seam between the two pieces of the back plate of the slicer at the food contact surface where the food exits the slicer.

Buffet-Crew Mess

Below the coffee machine, the top of the pipe for the cable penetration into the bottom of the compartment was not sealed.

Galley-Potwash

The water fountain was not working.

Food Service General-Toasters

There were slotted fasteners on the food contact surfaces on both sides of the conveyor at the entrance of the toasters.

Food Service General-Menu Consumer Advisories

There was a consumer advisory at the bottom of each page of all inspected menus, but it did not include that consuming the foods 'may increase your risk for foodborne illness, especially if you have certain medical conditions.' There was also not an asterisk by the advisory or by the animal-derived products that could be served raw or undercooked.

Galley-Deck 2 Pastry

In the technical compartment for undercounter refrigeration unit 2.17A, there was a hole where the refrigeration lines penetrated the bulkhead.

Galley-Deck 2 Hot Line

The underside of the three flat grills were soiled with old grease residue.

Galley-Deck 2 Hot Galley

In the technical compartment for undercounter refrigeration unit 2.38C, there was a large hole where the refrigeration lines penetrated the side of the compartment.

Galley-Deck 2 Hot Galley

There was heavy condensation in the hood above the tilting kettles. In some areas water was dripping from the front edge of the hood to the deck in front of the kettles.

Galley-Deck 2 Ice Machines

There was a brown sand-like sediment in the right side of the water bath below the ice cubers.

Galley-Deck 2 Ice Machines

The technician who removed the covers to the ice cubers placed the covers directly on the deck.

Galley-Deck 3 Warewashing

The data plate on the rack type glasswash machine was very worn and difficult to read.

Galley-Deck 3 Beverage Station

In the technical compartment below the left juice dispenser, the potable water line penetration in the bulkhead was not completely sealed.

Galley-Deck 3 Galley Crew Toilet Rooms

There was no 'wash hands after using toilet' sign posted adjacent to the exit door.

Food Service General-Chilled Water Line Labeling

The chilled water lines to the ice machines and soft-service ice cream machines were not uniquely identified in the lido galley and buffet areas or in the bar and deck pantries.

Buffet-Starboard Bistro Line

At the far left side of the rolling shutter, the metal panel on the inside of the shutter was bent near the bottom, causing a large gap.

Food Service General-Light Blue Decks

The light blue resin deck material was worn in some areas and not smooth near the junctures with stainless steel foundations and gutterways. This was especially noticed in the passenger buffet areas.

Buffet-Consumer Advisories

The consumer advisory for the buffet area was not placed at the station where the raw or undercooked animal-derived food was served. Also, the advisory was not specific to the appropriate foods such as eggs cooked to order or cold smoked salmon.

Buffet-Light Intensity

There was less than 110 lux of light intensity behind some of the counter-mounted equipment such as the juice machines at the dessert stations.

Buffet-Dessert Display Cabinets

The doors to the self-service dessert display cabinets were not self-closing.

Pantry-Crow's Nest

The light intensity was less than 110 lux behind and beside the ice machine.

Pantry-Neptune Lounge

The deck/bulkhead juncture was not coved in the dry storage room where food and food-related items were stored.

Bar-Neptune Lounge

There was no consumer advisory for the cold smoked salmon served at the buffet.

Medical-24-Hour Acute Gastronenteritis (AGE) Report

The 24-hour AGE report submitted for voyage 227 included 0 reportable passenger cases but there was 1 reportable passenger case on the AGE log. Also, the 24-hour AGE report submitted for voyage 226 included 0 reportable passenger cases, but there were 2 reportable passenger cases on the AGE log. All of the passengers with an AGE illness onset were ill before the 24-hour AGE report was due.

Recreational Water Facilities-Sample Lines

The sample lines for all of the whirlpool spas except the aft whirlpool spa were not directly from the RWF or on the return line before the compensation tank.

Ventilation-Air Handling Units

According to the staff, technical water was used to clean the air handling units.

Recreational Water Facilities-Antientrapment

The mid-ship swimming pool and aft swimming pool had two gravity drains greater than 3 feet apart but the drain covers were of a standard design and there were no alarms installed. Also, these pools had two suction fittings, but one of the two drain covers in each RWF were of a standard design. In addition, the mid-ship swimming pool, aft swimming pool, and hydropool had two suction fittings at each RWF that were less than 3 feet apart and there was no safety vacuum release system (SVRS) or automatic pump shut-off system (APS) on any of the pools. For the hydropool, there was a single unblockable gravity drain cover of a standard design and no alarm was installed. According to the staff, all of the parts needed are on order.

Recreational Water Facilities-Turnover Rates and Bather Loads

The turnover rates and bather loads for the whirlpool spas were calculated without using a flow meter. According to the staff, there were no flow meters for the whirlpool spas but they had been ordered.

Housekeeping-Steward Station S.6.3.01

There were flowers, wine and juice glasses, soiled butter knives, and a cruise log document in the handwashing sink.

Housekeeping-Steward Station S.6.3.01

There were a few soiled glasses, utensils, and plates stored on top of the garbage bin. Also, there were a few soiled utensils, glasses, and plates stored on a metal shelving unit.

Housekeeping-Steward Station S.6.3.01

There were a few clean water glasses, bread baskets, utensils and napkins stored on a metal shelf that was corroded in some areas. These clean items were stored on the same shelf as paperwork and personal care supplies such as lotions and shower caps.

Housekeeping-Ice Station Pantry P.6.3.01

The light intensity was less than 110 lux behind the deck-mounted ice machine.

Housekeeping-Outbreak Prevention and Response Plan (OPRP)

There were no health and safety procedures in the OPRP or in the vessel's safety management system to protect passengers from exposure to disinfectants.

Recreational Water Facilities-Hydropool Safety Sign

The hydropool did not meet the safety sign requirements of the 2011 VSP Operations Manual.

Recreational Water Facilities-Shepherd's Hook

The shepherd's hook for the aft swimming pool was not long enough to meet the requirements of the 2011 VSP Operations Manual.

Inspection on Feb 13, 2012 | Score: 99

Buffet-Lido Aft Port Omelet Station

Three power cables were draped on the counter at the omelet stations, making cleaning difficult.

Buffet-Lido Aft Port

One cold top unit was listed on the time control plan, but there were two cold top units on time control in this buffet area. All potentially hazardous foods in both cold tops were labeled according to the plan.

Dining Room-Continental Counter Ice/Water Machine

The outside of the ice chute was worn, cracked, and had grooves in the plastic material. Also, there was a large gap leading to a void space above the water dispenser.

Buffet-Starboard Ice Cream Counter

There was an insect light trap over the juice machine station.

Galley-Starboard

There was peeling sealant on the outside of the ice machine between the upper technical and ice cuber compartments and the lower ice dispenser lid.

Food Service General-Lighting

The light intensity was less than 110 lux behind and around counter-mounted and deck-mounted equipment in several areas, including the starboard lido galley ice machine, the starboard lido galley bulk milk machine, the starboard and port lido bistro rotisserie units, and the ice machine in the piano bar pantry and in the deck 2 wine bar.

Other-Time Control

There were food items, such as a container of whipped cream on the starboard lido buffet and cream cheese on the lido Italian station, and a few items on the starboard Asian station labeled as being on time control with a colored sticker but the stickers did not correspond to a set-up and discard time on the time control plan. The foods were discarded within four hours.

Buffet-Port Bistro Line

The anti-slip deck material was peeling and recessed in several areas, including along the scupper.

Pantry-Lido Asian Station

There was an insect light trap over the bulk milk station.

Pantry-Starboard Asian Station

There were power cables draped on the counter at the egg poaching stations, making cleaning difficult.

Buffet-Port Lido Ice Cream Counter

There was an insect light trap over the juice machine station.

Dining Room-Port Dessert Carousel

The carousel refrigeration unit was indicated on the time control plan, but the unit itself was not labeled.

Buffet-Lido Italian Station

There were power cables draped on the counter at the waffle stations in this area, making cleaning difficult.

Galley-Lido Warewashing

The final rinse gauge on the in-use flight type conveyor warewash machine indicated between 215 - 220 °F when the machine was not running. The actual temperature of the final rinse was between 180 and 194 °F as measured by the inspector using both a thermometer and a thermolabel sticker on the final rinse spray arm.

Food Service General-Consumer Advisories

The menus at the main and specialty restaurants and the signs at the lido food stations did not meet the requirements of the 2011 VSP Operations Manual for foods of animal origin that could be served raw or undercooked at these locations.

Other-Neptune Lounge

A pantry refrigerator was listed on the time control plan, but was no longer used or located in this area.

Pantry-Neptune Lounge

There was no coving at the bulkhead/deck juncture in room 7.4.04 and the light intensity was less than 110 lux. Food items, such as boxes of cereal and tea bags, were stored in this room.

Galley-Deck 2 Cold Galley

There were slotted fasteners in the food splash zone of the counter-mounted mixer.

Dining Room-Deck A Crew Mess

There were slotted fasteners in the food contact area of the toaster.

Dining Room-Deck A Crew Mess

There was peeling sealant on the outside of the four button juice machine, making cleaning difficult.

Preparation Room-Deck A

The food processer had been out of service since February 17, 2011. A work order was submitted for this item.

Galley-Deck 2 Pastry

There were slotted fasteners in the food splash zone of the counter-mounted and deck-mounted mixers.

Galley-Deck 2 Hot Galley

There was peeling sealant in several areas where the two stainless steel panels joined the bulkhead in the hood above all of the tilting kettles.

Galley-Deck 3 Beverage Station

There was peeling sealant on the outside of the inboard four button juice machine dispenser.

Galley-Deck 3 Ice Machines

There was peeling sealant on the outside of ice machine number one between the upper and lower compartments. Also, there was excessive, peeling sealant on the outside of ice machine number two between the upper and lower compartments.

Galley-Deck 3 Ice Machine 2

There was excess grey sediment in the water bath of ice machine two. The machine was taken out of service to be cleaned and sanitized.

Galley-Deck 3 Unisex Toilet Room

The unisex toilet room door was not self-closing.

Galley-Deck 3 Store Room 28

Several liquor bottles were stored in a metal cabinet with galvanized hardware on the inside. Also, clean food equipment, such as bamboo skewers and grated cheese dispensers, were stored in a metal cabinet with galvanized hardware.

Galley-Deck 3 Hot Galley

There was peeling sealant in several areas where the two stainless steel panels joined the bulkhead in the hood above all of the tilting kettles.

Galley-Deck 3 Hot Galley

The Rational oven had been out of order since October 17, 2011.

Galley-Deck 3 Hot Galley

There was excess condensation collecting on the deckhead above the left side of the tilting kettles.

Galley-Deck 2 Warewashing

There was excess condensation on the deckhead and adjacent bulkhead on the soiled side of the in-use flight type conveyor warewash machine.

Galley-Deck 2 Toaster Ovens

There were slotted fasteners in the food contact areas of both toasters.

Galley-Deck 2 Beverage Station

There was peeling sealant on the outside of both four button juice dispensers, making cleaning difficult.

Galley-Deck 2 Beverage Station

There was milk in the WMF coffee machine #1 2.03 that should have been removed at 1200 according to the time control plan, but the milk was still in the machine at 1214. The milk was immediately discarded.

Galley-Deck 2 Beverage Station

The Silver King enclosed cold top compartment was on the time control plan, but the actual unit was not labeled.

Integrated Pest Management-Active Log

There were no follow-up inspection results on the active sighting logs when pests were noted.

Recreational Water Facilities-Antientrapment

Each swimming pool had two gravity drains greater than three feet apart constructed of a standard design and no alarms were installed. Each whirlpool had a single blockable gravity drain constructed of a standard design and no alarms were installed.

Recreational Water Facilities-Cartridge Filter Housing

According to the staff, the cartridge filter housings were cleaned, rinsed, and disinfected with 100 ppm chlorine for 10 minutes before new media was used, but no documentation was maintained.

Recreational Water Facilities-Hair and Lint Strainers

According to the staff, the hair and lint strainers and hair and lint strainer housings were cleaned, rinsed, and disinfected weekly with 100 ppm chlorine for 10 minutes, but no documentation was maintained.

Recreational Water Facilities-Sample Lines

The sample lines for the analyzer chart recorders for the whirlpools were located after the compensation tank.

Potable Water-Storage Tank Coatings

The documentation for the potable water storage tank coatings did not indicate if the manufacturers' recommendations for applying, drying, and curing had been followed. It could not be determined exactly which date the tanks were coated. According to the staff, there was at least 7 days between when the tanks were coated and before the tanks were placed back into service.

Ventilation-Air Handling Units

According to the staff, technical water was used to clean the air handling units.

Medical-Acute Gastroenteritis (AGE) Surveillance Log

The acute gastroenteritis surveillance log did not include the case identification number. The information in the log was not in the exact order as required in Annex 13.2.2 of the 2011 VSP Operations Manual. The dates on the AGE surveillance log alternated between the U.S. calendar date format (month/day/year) and the European calendar date format (day/month/year), making it difficult to interpret.

Medical-Crew Member Reporting

During the 3-13 February 2012 cruise, a General Purpose Attendant (GPA) assigned to the bars had an onset of acute gastroenteritis (AGE) symptoms on 8 February at 0600, but did not report to the medical center until 1615. According to his time sheet, he worked from 0730 to 1300 on that day. An Assistant Cook had an onset of AGE symptoms on 9 February at 1100, but did not report to the medical center until 1635. During the 12-23 December 2011 cruise, a Mess Attendant had an onset of AGE symptoms on 20 December at 1100, but did not report to the medical center until 1615. It could not be determined if either the Assistant Cook or the Mess Attendant worked while symptomatic because of the company's new time and attendance management program.

Other-Neptune Lounge

In room 7.4.04, tea bags and boxes of cereal were stored on galvanized shelving. Painted sealant was placed on the shelving, but the sealant was peeling in some areas.

Inspection on Feb 16, 2011 | Score: 96

Medical-Close Contacts

During the 2/6/11 - 2/16/11 cruise, there were two reportable gastrointestinal cases in the crew where the close contacts (cabin mates) were not monitored for 48 hours. The cabin mates were initially evaluated and isolated for 24 hours, but not checked again at 48 hours.

Medical-Gastrointestinal Illness Reporting

For 3 of the last 5 cruises, the number of cases of gastrointestinal illness was incorrectly reported.1/6/11 - 1/16/11 - 3 cases reported but 4 cases were on the gastrointestinal illness log and all cases reported to medical before the 24-hr report was submitted.1/23/11 - 1/30/11 - 3 cases reported but 4 cases were on the gastrointestinal illness log and all cases reported to medical before the 24-hr report was submitted.1/30/11-2/6/11 - An additional case reported to medical after the 24 hour report, but more than 4 hours before entering a US port and no 4-hr report was submitted.

Potable Water-Cabins with Whirlpool Tubs

In the cabins with whirlpool tubs, there were two shower hoses with backflow prevention devices installed. Some of these hoses had ORAS vacuum breakers installed. It was unclear if all of the additional shower hoses were included in the cross-connection control program, but the program listed all shower hoses as having Watts S-8 devices.

Potable Water-Penthouse Cabins

The penthouse cabins had a whirlpool tub on the balcony. Correct backflow prevention devices were installed on the potable water lines to the spray hoses, but they was not included on the cross-connection control program.

Food Service General-Multi-Flow Systems

There was no backflow prevention devices installed on the non-carbonated potable water lines to the dispenser hoses.

Buffet-Deck 9 - Taco Station

The chute of the combination ice/water machine was heavily soiled with scale.

Galley-Deck 9 - Asian Counter Preparation - Beverage Station

The temperature of the bulk milk measured 45°F. The milk was placed in the bulk milk machine on 15 February 2011. The ambient temperature of the bulk milk machine was 38°F. The milk was discarded.

Galley-Deck 3 - Warewash

There were three plate trolleys that had difficult to clean gouges along the plate contact surfaces.

Galley-Deck 3 - Beverage Station

The nozzles were soiled on the two beverage dispensing units.

Galley-Deck 2 - Salad Station

There were slotted fasteners inside the salad washing machine.

Preparation Room-Deck A - Salad Washer

There were slotted fasteners inside the salad washing machine.

Bar-Deck 3 - Explorations Bar

The fluorescent light for the reach-in refrigerator display case was not shielded.

Bar-Deck 3 - Explorations Bar

The open technical space above the hot water dispensing line was corroded.

Inspection on May 05, 2010 | Score: 100

Preparation Room-Bakery

The poured deck was chipped at the juncture with the stainless steel plate in front of the mixer.

Buffet-

There was a leak at the atmospheric vent on the backflow prevention device on the ice and water machine.

Buffet-Petty Officers

According to the staff, the hot holding cabinet was on time control. The cabinet was not listed on the written time control plan.

Bar-Petty Officers

There was a hole at the juncture between the service counter and the bulkhead on the left side of the bar.

Galley-Deck 2 Pastry

The technical compartment for undercounter refrigerator 2.22 was soiled.

Galley-Deck 3 Coffee Station

The technical compartment for undercounter refrigerator 3.01 was soiled.

Galley-Deck 3 Coffee Station

There was no backflow prevention device on the WMF Programat GV coffee machine. This was corrected.

Galley-Hamburger Grill

Three refrigeration units were listed on the written time control plan as being on time control. These units had labels indicating that they were on temperature control. According to the staff, the units were on temperature control.

Galley-Dishwash Area

The poured deck was chipped at the juncture with the stainless steel deck under the conveyor dishwash machine.

Buffet-Asian Station

There was a loose profile strip on the bottom of the back bulkhead where the stainless steel met the tiles.

Buffet-Port and Starboard Salad Bar Stations

The granite pieces around the front edges of the cold wells were chipped.

Buffet-Port and Starboard Salad Bar Stations

The front edges of the cold wells were soiled where the granite pieces were chipped.

Recreational Water Facilities-All Pools

There was a metal drain cover for the suction fittings. A document stated that "the suction grids were built according to UNI EN 13451-1 2002 rules meant to prevent entrapment hazard and avoid vortex near the suction point". This document was supplied by Culligan. The document did not indicate which pool the suctions grids were tested for.

DO NOT USE (whirlpool/spa)-Hydropool

The hydropool was not superhalogenated on 02/27, 03/19, or 04/11.

Potable Water-Potable Water Tanks

Per staff, the potable water tanks were disinfected at 50 ppm for a minimum of 4 hours. The concentration was recorded. However, the contact time of disinfection was not recorded.

Recreational Water Facilities-Hydropool and Midpool Machinery Rooms

The potable water line before the reduced pressure assembly was striped blue. The ship was using ISO 14726 standards for striping, and blue only did not indicate potable water.

Pantry-Deck 1 Aft

The clean storage rack was adjacent to the soiled area of the glasswash machine. There was a possibility that the clean items could be contaminated from the soiled items.