Inspection on Mar 01, 2015 | Score: 100

Recreational Water Facilities-Deck 9 - Aft Pool

The Aft Pool had not open for the day when it was inspected. The water was very cloudy and the bottom and drains were not visible. Staff said the pool would not be opened until problem was abated by draining the pool.

Preparation Room-Deck B Fish Preperation Room

The sanitizer in the bucket for wiping the counters was below the required amount. NOTE: It was discovered that were two lot numbers of test strips from the supplier were being used. The color standard markings on the side greatly differed in on the two bottles which may have contributed to an incorrect reading. Supplier was contacted.

Dining Room-Deck 2 Main

The new sanitizer bucket for wiping the counters was below the required amount. See remarks in Item 2 above.

Preparation Room-Bamboo Skewers

Skewers used in food preparation were stored incorrectly with office materials in a cabinet.

Galley-Handwash Station.

A dirty phone cord was draped in front of the soap dispenser making it difficult to access.

Buffet-Lido Starboard

The back flow assembly behind the newly installed juice machine had a slight leak.

Bar-Deck 11 Coffee Bar

The reduced pressure assembly backflow preventer under the coffee machine in the technical space was leaking and had a buildup of sediment around the pipe.

Bar-Deck 9 Lido

Two clean hurricane glasses on the counter ready for use that had been placed in a sugar residue.

Inspection on Jan 25, 2015 | Score: 96

Preparation Room-Deck B - Fish Preparation

An insect bait station was found on the top of the soap dispenser at the handwashing sink. Another one was on the piping cover of the prewash station of the dirty counter. The adhesive strip where they had been originally placed somewhere on the bulkhead was very small and they had been knocked off during the area cleaning operation. These bait stations were discarded and the area where they were found was cleaned.

Galley-Deck 2 - Main Galley Beverage Station

The plastic inner liner near the door hinge of the counter-mounted milk cooler for the coffee machine was severely cracked making it difficult to clean. Staff had already ordered a new one and it is due to be delivered on 03 Feb.

Galley-Deck 2 - Main Galley - Grill Line

A counter-mounted fryer that had been previously cleaned, had old grease splash on the electrical cable.

Buffet-Deck 9 - Cheese Station / Salad Station

Regular small dinner forks were found placed in the buffet line for passengers serving themselves the cheese cubes on at least four platters. The fork handles were not long enough to prevent the cheese from being touched by the passenger hands. Small tongs which provided more distance for adequate food protection were placed on these platters. The tongs for the lettuce bowl had been placed by staff where the part of the handle that would be touched by the passenger hands was in the salad. The passengers had not started through the line at the time these areas were inspected so no food needed to be discarded.

Buffet-Deck 9 - Dessert Station

A wiping cloth solution was soiled with a grease film on the water. The water was changed immediately.

Bar-Deck 3 - Ocean Bar

The recessed screw holes in the bottom of the shutter track on the back bar had old food soil in them. Cleaning and sealing the holes started immediately.

Medical-Routine Acute Gastroenteritis (AGE) Reporting

The review of the last 7 cruises found underreporting at the time of submitting 24-hour reports, failure to submit 4-hour report updates, and failure to submit a routine AGE report up arrival to a U.S. port from a foreign port. Specifically: (1) On the voyage of 28 December to 4 January, a 24-hour report was submitted on 2 January at 12:17 pm for arrival at Key West at 8:00 am on 3 January from Cozumel, Mexico; it reported 2 passenger reportable cases and 0 reportable crew cases but at the time of that report, the AGE log documented 5 passenger reportable cases and 3 reportable crew cases. (2) On the voyage of 28 December to 4 January, a 4-hour report was not submitted to update the count with an additional passenger reportable case from 2 January at 2:05 pm prior to arrival to Key West on 3 January at at 8:00 am. (3) On the voyage of 21-28 December, a 24-hour report was submitted on 23 December at 8:29 am with 0 passenger reportable cases and 1 reportable crew case, while at the time of this report the AGE log documented 0 passenger reportable cases and 1 reportable crew case; a second 24-hour report was submitted on 26 December at 7:56 pm with 0 passenger reportable cases and 0 reportable crew cases, and a third 24-hour report was submitted on 27 December at 8:57 pm with 0 passenger reportable cases and 1 reportable crew case, all three reports prior to arrival to Fort Lauderdale on 28 December at 7:00 am. These three reports underreported cases at the time of submission, being the correct count of reportable cases, per the AGE log, at the time of the report submitted on 26 December to be 2 passenger reportable cases and 2 reportable crew cases.(4) On the voyage of 7-14 December, a 24-hour report submitted on 9 December at 12:26 pm prior to arrival to San Juan indicated 2 passenger reportable cases and 1 reportable crew case, while the AGE log documented at the time of that submission 4 passenger reportable cases and 1 reportable crew case.(5) On the voyage of 7-12 December, no 24-hour or 4-hour reports were submitted prior to arrival to Fort Lauderdale on 14 December at 7:00 am from Bahamas. The AGE log for the cruise documented 5 passenger reportable cases out of 1857 total passengers and 2 reportable crew cases out of 864 total crew members.

Medical-Routine Acute Gastroenteritis (AGE) Reporting

The review of the last 7 cruises found underreporting at the time of submitting 24-hour reports, failure to submit 4-hour report updates, and failure to submit a routine AGE report up arrival to a U.S. port from a foreign port. The onboard medical staff was not aware or could provide explanations for the multiple AGE reporting deficiencies found during the inspection. Staff stated that most of the deficiencies found were done by the previous medical team.

Children Area-

Although a written guidance on symptoms of common childhood infectious illnesses was posted at the entrance of the area for 3 to 7 year olds, staff explained that this area was not always used and usually all kids from this age range were cared at the areas for kids 8 years old and up and never have to go near the 3 to 7 year old area. All areas had separate entrances and the areas for 8 years and up had no postings of the aforementioned guidance.

Children Area-

The faucet of the kids bathroom sink did not work.

Housekeeping-Steward Station S.8.3.01

Two closed beer bottles were stored on the deck and next to trash bins. These were removed from the station.

Inspection on Feb 20, 2014 | Score: 99

Recreational Water Facilities-Maintenance Records

The staff described their cleaning and disinfection procedures for the cartridge filters and the filter housings, but only the filter replacement and filter cleaning and disinfection were actually written in the Bubba filter and suction strainer sanitation log. Additionally, the staff described the cleaning and disinfection of the hair and lint strainers and the housings for same, but the log only listed the cleaning and disinfection of the strainer and there was no entry for the cleaning and disinfection of the strainer housing for any of the pools or whirlpool spas.

Dining Room-Tamarind Restaurant

There were uncovered food items (sauces and water carafes) at waiter stations #1 and #2. These items were pre-staged two hours before service and stored at the waiter stations.

Dining Room-Tamarind Restaurant

The lighting levels at waiter stations #1 and #2 were below 220 lux at maximum adjustment.

Dining Room-Tamarind Restaurant

The deck 11 general supply locker by waiter station #2 did not having coving at bulkhead deck juncture and there was a long vertical gap in the deckhead where food service items were stored. These items include: 8 bread baskets, 4 trays, 20-25 soy sauce lids, over 25 spoons, over 25 unwrapped chopsticks, two boxes of opened toothpicks, and one open box of straws. The light intentsity could not be raised to 220 lux.

Dining Room-Tamarind Restaurant

The deck 11 general supply locker by waiter station #2 did not having coving at bulhead deck juncture and there was a long vertical gap in the deckhead where food service items were stored. These items include: 8 bread baskets, 4 trays, 20-25 soy sauce lids, over 25 spoons, over 25 unwrapped chopsticks, two boxes of opened toothpicks, and one open box of straws. The light intentsity could not be raised to 220 lux.

Galley-Tamarind Restaurant

There were several loose containers of potentially hazardous foods (dim sum, batter, and crab rolls) for mise en place on time control that did not have discard labels. The time contol plan stated to only label containers of potentially hazardous food on time control if the service was greater than four hours.

Dining Room-Pinnacle Restaurant

The waiter station was not in service and the area was previously cleaned. There was visible food debris on the carpeted deck and there was no coving at the deck/bulkhead juncture. Heavy dust accumulation was observed on the back bulkhead which was constructed of a material which was difficult to clean. Food items and equipment were stored in the water station.

Galley-Main Galley Deck 2 Pastry Freezer # 25

A tray of spongecake was uncovered on the top level of the walk-in freezer shelving units. Another tray of spongecake was partially covered on the top shelf of the same unit.

Galley-Main Galley Deck 3 Room Service Pantry

The counter under the Silver King portable cold top unit was soiled with food residue.

Galley-Main Galley Deck 2 Pastry Freezer # 25

There was excessive condensation from the deckhead dripping onto shelving and on the deck throughout the walk-in freezer. There was pooled water on the deck below the evaporative condenser.

Galley-Main Galley Deck 2 Pastry Freezer # 25

There was excessive condensation from the deckhead dripping onto shelving and on the deck throughout the walk-in freezer. There was pooled water on the deck below the evaporative condenser.

Galley-Starboard Bulk Milk Dispenser

The dispensing tube of the in-use bulk milk dispenser was greater than one inch.

Buffet-Forward Coffee Station

There was a small amount of old food residue in the right upper corner and along the seam of the food-splash zone of the previously cleaned juice machine.

Buffet-Forward Coffee Station

The outside panel protecting the dispensing nozzles of the previously cleaned juice machine was covered with a sticky residue that had pieces of lint on the surface.

Buffet-Bistro Starboard Fruit Display

The food contact surface of one of the serving utensils was not completely protected by the sneeze guard on the self-service buffet line.

Buffet-Lido Aft Beverage Station

There was a small amount of old brown food residue in the seams of the food-splash panel in the previously cleaned juice machine.

Food Service General-Consumer Advisory

In the lido aft beverage station, the consumer advisory statements for the fried eggs and the boiled eggs cooked to order did not state that these items were cooked to order. Also, in the starboard lido benedict station, there was no consumer advisory sign or statement for the cold smoked salmon on the Scottish Benedict. The consumer advisory sign only indicated a caution for the undercooked poached egg in this dish. In this same area, there were three containers of scrambled eggs, beef, and chicken that were fully cooked with a consumer advisory sign for each container. Finally, at the Terrace Grill, there were hamburgers and cheese burgers that were cooked to order, but this was not stated on the consumer advisory sign.

Galley-Warewashing

A worker was observed carrying a tray with two stacks of clean bowls that were not covered or inverted to the dining room area. The worker was corrected by the manager and the bowls were inverted.

Preparation Room-Salad Washer

The vent of the backflow prevention device was heavily corroded.

Other-Food Lift #6 Deck 9 Lido

There was a small ball of cockroach gel bait at the back left corner of the deckhead/bulkhead juncture that was not covered or protected and located so that it could fall in food transported in this lift. No food was stored in this lift during the inspection.

Galley-Forward Pantry

There were a few small balls of cockroach gel bait at the upper deckhead/bulkhead junctures, especially between bulkhead seams and above wrapped containers and packages of bread and pasta and boxes of cereal. No bait was seen on any food items during the inspection.

Provisions-Deck A Liquor Room

There were a few boxes of facial spray stored in the same cabinet as several boxes of liquor, but the spray was on a different shelf. The ingredients of the facial spray were made of water and no other chemicals were indicated. According to staff, the facial spray would be sold to guests and was not used or needed in the food service operation.

Inspection on Oct 27, 2013 | Score: 100

Galley-Deck 3 Dry Store #28 - Port

The deck under the shelving units was soiled at the juncture with the bulkheads. In addition, the metal cabinet between two shelving units was directly on the deck and it was not elevated on legs or sealed to the deck. The edges of the cabinet where it met the deck were corroding in a few areas. Food and clean equipment were stored in this room.

Galley-Deck 3 Dry Store #28 - Port

The metal cabinet between two shelving units was corroding in a few areas where it met the deck. Food and clean equipment were stored in this room.

Galley-Deck 3 Cold Galley

The plastic lid on a container of sliced potatoes was cracked in three places on the outside. The lid was immediately replaced.

Galley-Deck 3 Hot Galley

Four trolleys of soiled dishes, one deck stand with a stack of plastic containers and one deck stand with several coffee dispensers were stored in the hot galley directly adjacent to the potwash soiled landing. According to the staff, these items had been brought from the lido breakfast service after it closed. There was no active food preparation or cooking in the hot galley at the time of the inspection. Also according to the staff, the only meal service from this galley was dinner, and the soiled items would be cleared from this area well before dinner service preparation began.

Galley-Deck 2 Potwash

Two garbage bin lids were stored on the deck under one of the soiled storage shelves. The lids were removed.

Other-Culinary Arts Center

The vessel had a program for passengers to participate in a cooking class. According to the staff, all food prepared during this class was immediately discarded and not consumed. Any food for tasting by participants was prepared in the main galley and served after the class. These classes were offered for adults as well as children through the youth center. The corporate office had recently submitted procedures for this program to VSP for review.

Preparation Room-

One small fly was along the front counter near the stored cookies. The fly was removed.

Provisions-Deck A Liquor Room

A metal cabinet was directly on the deck near the entrance to the room. The cabinet was not sealed to the deck or elevated on legs. Another metal cabinet was also directly on the deck in the back, left corner of the room. The cabinet was not sealed to the deck or elevated on legs. Staff began to work on a solution immediately.

Preparation Room-#15

Water was dripping from a deckhead air vent to the deck in front of the citrus juicer. No clean items were impacted.

Pantry-Silk Den Locker FD 11.4.06

There was no coving at the deck/bulkhead junctures. Bottled beverages and a wine refrigerator were in this locker.

Pantry-Medical

There were three soiled glasses in the waste receptacle of the handwashing sink.

Recreational Water Facilities-Midship Starboard Jacuzzi

The chart recorder chart indicated the pH was less than 7.0 when whirlpool spa was open for several hours on October 22 - 25, 2013. The free chlorine residual was within the correct range during this same time period.

Recreational Water Facilities-Midship Starboard Jacuzzi

The analyzer readings on the chart recorder charts indicated the pH values were less than 7.0 when the whirlpool spa was open for several hours on October 22 - 25, 2013, but the pH values recorded on the same charts measured with a test kit were above 7.0. The difference in the pH values between the analyzer reading and the manual test kit was greater than 0.2. The chart recorder charts indicated the analyzer readings and the manual test kit values for the free chlorine residual were within the proper range during this same time period. There was no documentation indicating why the pH was out of the acceptable range or why the analyzer was not properly calibrated.

Other-Bridge

Several boxes of hot cocoa mix, sugar packets, potato chips, gold fish crackers, a bottle of water, and a box of single service coffee stirrers were stored on the deck in the closet where the far point chart recorder was housed. Also, there were a few pieces of equipment that staff had to work on directly above and around the food. All of these items were removed.

Other-Bridge

Several boxes of hot cocoa mix, sugar packets, potato chips, gold fish crackers, a bottle of water, a box of single service coffee stirrers and a bag of disposable cups were stored on the deck in the closet where the far point chart recorder was housed. The bulkhead had several electrical wires, devices, and cables attached to the bulkhead that were not easily cleanable. All of these items were removed.

Other-Bridge

There was a large box of single service coffee stirrers and a bag of disposable cups stored on the deck in the closet where the far point chart recorder was housed. Also, there were a few pieces of equipment that staff had to work on directly above and around these items. The items were removed.

Potable Water-Striping

The piping after the reduced pressure assembly for the swimming pool fill line to the technical tank was striped blue/gray/blue. The striping was removed.

Potable Water-Aft Port Bunker Station

The potable water connection from the bunker line for water distribution was under the active fuel bunkering line and partially in a container with a small amount of fuel. The potable water connection was not in-use during the inspection. According to the staff, water distribution using this connection has never been done.

Inspection on Dec 30, 2012 | Score: 98

Bar-Silk Den

The drain line of the previously cleaned and not in use sake warmer machine was soiled with a brown material.

Bar-Silk Den

There were eight slotted fasteners in the food splash zone of the sake warmer machine.

Pantry-Silk Den

The two deck-mounted wine coolers were not easily movable and were not sealed to the deck or elevated on legs to allow for easy cleaning.

Pantry-Silk Den

The deck under the two deck-mounted wine coolers was soiled with dust.

Galley-Dishwash

The handwashing station at the entrance of the dishwash area did not have a sign stating 'wash hands often,' 'wash hands frequently,' or similar wording posted over the handwashing sink. This was corrected during the inspection.

Food Service General-Rack-Type Warewasher Data Plates

The data plates of the rack-type warewashers did not indicate the rack minimum transit times. There were six of these machines on the ship. New data plates were done during the inspection.

Buffet-Lido

The five service trolleys in front of the starboard omelet station were scratched and scored, making them difficult to clean.

Buffet-Lido

In the continental breakfast section, there was no consumer advisory for the cold smoked salmon. This was corrected during the inspection.

Buffet-Lido

In the continental breakfast section, there was no serving utensil for a tray of bread. This was corrected during the inspection.

Buffet-Lido

In the starboard bistro line, the deckhead mounted CO2 alarm light fixture was heavily soiled with dust.

Other-Neptune Lounge

Fridge # 2 was a household refrigerator.

Other-Neptune Lounge

Fridge #2 contained milk and yogurt containers. The fridge was not marked in accordance with the time control plan. The fridge was on time control, but had a yellow dot (setup 0800 - discard 1200) and an orange dot (setup 1700 - discard 2100) indicating different setup and discard times. The staff removed the orange dot from the fridge explaining that the yellow dot indicated the correct setup and discard times for the potentially hazardous foods in the fridge.

Other-Neptune Lounge

The water pipes behind the counter-mounted coffee machine were soiled with dust.

Other-Neptune Lounge

The light intensity to the right of the counter-mounted coffee machine was less than 110 lux.

Other-Neptune Lounge

The deck under the consumer self-service dome was soiled with dust and food debris. This was corrected during the inspection.

Galley-Pastry

The pipe insulation in the technical compartment of upright refrigerator 2.32 A/B was soiled with a dark material that appeared to be mold. This was corrected during the inspection.

Provisions-Parasite Destruction Record

The parasite destruction record for Capital Sales had unclear and conflicting information. The letter certified that the following raw-marinated herring products were parasite free: rollmops, gallon cream, gallon wine, 10# wine, and 10# cream. However, the letter also had a statement indicating that upon request, all other cream and wine marinated herring could be delivered with a certificate stating that the products were frozen at -4°F for at least 7 days. There was no other record that indicated that these ready-to-eat products were parasite free.

Bar-Explorations Cafe

There were two slotted fasteners in each of the food splash zones by the coffee dispensing tubes of the two espresso machines.

Potable Water-Tank Maintenance Records

Potable water storage tanks 3C, 2S, 1S, 1P, and 1C were cleaned and disinfected in April 2012. The records indicated chlorine values of less than 5 ppm before they were put back into service. However, the actual chlorine values were not recorded.

Recreational Water Facilities-Whirlpool Safety Signs

The whirlpool safety signs stated that 'children under 14 require adult supervision.' However, the clarifications page to the 2011 Operations Manual indicated that those under 16 years of age are considered children. This was also noted in the previous inspection.

Medical-Crew Acute Gastroenteritis (AGE) Reporting

During the 2-9 December cruise, a cadet had an onset of AGE symptoms on 2 December at 1200, but did not report to the medical center until 3 December at 0730. The time card for this crew member indicated that he worked on 2 December from 1300 to 1400 while symptomatic.

Integrated Pest Management-Mooring Lines

The rodent guards on the mooring lines were ineffective in preventing rodents from entering the ship. The guards did not completely surround the lines and some of the guards had blown off due to the wind.

Pantry-Deck 8 Forward

The potable water line and electrical cord from the espresso machine were draped across the counter, making the counter difficult to clean.

Inspection on Mar 25, 2012 | Score: 100

Provisions-Deck B - Vegetable Preparation Room

The gasket to the potato exit chute on the deck mounted potato peeler was not properly attached.

Provisions-Deck B - Fish Preparation Room

There was excessive and peeling sealant at the backsplash/bulkhead juncture of the prep sink counter nearest the hand sink.

Buffet-Deck 9 - Aft Beverage Station

Two trays of uncovered cups of ice water were stored unprotected on the counter of the beverage station. The inspector was informed that these glasses of water are only served by the beverage attendant and were not for passenger self-service. During this time, however, a passenger was observed serving themself.

Food Service General-Ice Machines

An accumulation of sand-like granules were observed along the length of the plastic water return trays below the ice cubers in multiple deck mounted ice machines. This was observed in the ice machines at the following locations: Lido Galley corridor, Tamarind Galley, both ice machines located on deck 3 Main Galley Aft, and the Explorations Cafe Pantry. A heavier amount of sand-like granules were observed in the Lido Galley corridor unit then any of the others.

Food Service General-Glasswash Dish Machines

Rack-type glasswash machines located in the Lido dishwash, Tamarind dishwash, and deck 2 Main Galley dishwash were out of order. Soiled glassware in these areas were sent to nearby working machines.

Food Service General-Consumer Advisories

The menu's for the Manhattan Dining Room, Tamarind Restaurant, and Pinnacle Grill had consumer advisories indicating that consuming raw or undercooked animal derived foods may increase the risk of foodborne illness, especially to consumers with certain medical conditions. However, the animal derived products that could be ordered raw or undercooked were not identified with an asterisk.

Other-Concierge Lounge

Dust and coffee debris of more than a day's accumulation was observed underneath both of the counter mounted coffee machines. This was corrected during the inspection.

Other-Concierge Lounge

The deck drain for the coffee machines located inside the pantry technical compartment was full of mold and coffee debris. The amount of mold and debris observed indicated that this area is rarely cleaned. This area was cleaned during the inspection.

Recreational Water Facilities-Hair and Lint Strainers

Staff stated that the hair and lint strainers and hair and lint strainer housings on the recreational water facilities were cleaned and disinfected but there was no documentation regarding the frequency of cleaning, disinfectant concentration, or contact time.

Recreational Water Facilities-Filter Housings

Staff stated that the filter housings on the recreational water facilities were cleaned and disinfected but there was no documentation regarding the frequency of cleaning, disinfectant concentration, or contact time.

Recreational Water Facilities-Safety Signs

The safety sign posted at the spa pool did not contain all elements of the 2011 VSP Operations Manual sign requirements. The signs did not include bather load or caution against use by individuals who are immunocompromised, on medication, or who have underlying medical conditions such as cardiovascular disease, diabetes, or high or low blood pressure. In addition, the safety signs for the whirlpool spas stated that children under the age of 14 are required to have adult supervision instead of cautioning against the use by children.

Recreational Water Facilities-Automated Monitoring

The whirlpools did not have chart recorders or electronic data loggers installed on sample lines directly from the recreational water facilities or on the return lines from the recreational water facilities before the compensation tanks.

Recreational Water Facilities-Pool Shepherd's Hooks

The shepherd's hooks at the two swimming pools were telescoping.

Potable Water-Cross-Connection Control Program

The cross-connection control program listed the non-testable backflow prevention devices with an inspection date column where the staff wrote N/A for not applicable. All air gaps, double check valves with intermediate vents, and atmospheric vacuum breakers were not included in a periodic inspection schedule. In addition, the listing described the Watts N9C as pressure vacuum breaker for non-continuous pressure applications; the Watts N9C is a double check valve with intermediate vents for continuous pressure applications.

Housekeeping-Outbreak Prevention and Response Plan (OPRP)

The OPRP did not include procedures to protect the passengers from exposure to disinfectants to minimize respiratory and dermal exposures.

Pantry-Housekeeping Pantries/Ice Stations

In pantry P.1.2.01, there was a pink colored material on the side covers of the cuber panel of the ice machine and sand-like granules in the water bath under the cuber. In pantry P.8.4.02, there was a heavier accumulation of the same sand-like granules in the water bath under the cuber of the ice machine. These machines were last cleaned in October 2011.

Pantry-Housekeeping Pantries/Ice Station P.8.2.01

Clean storage racks with clean glasses were stored on an upright trolley under a soiled tray with soiled plates, napkins, ice bucket liners, and knives.

Housekeeping-Deck 2 Midship - Public Toilet Room

The passenger accessible toilet room did not have a sign advising users to wash hands. This was corrected.

Integrated Pest Management-

The integrated pest management log did not include follow-up inspection results for the inspections when pests were found.

Children Area-

Some toys in the children's area were not being properly cleaned. A toy pirate ship, child-sized kitchen, and a seating area were dusty with more than a day's accumulation of dust. There was also a toy spoon on the range top of the child-sized kitchen that had not been cleaned and sanitized with all the other toys.

Inspection on Dec 04, 2011 | Score: 100

Medical-Acute Gastroenteritis (AGE) Surveillance Log

The AGE surveillance log did not meet the new requirements. For example, there was no column for patient ID, only one column for name, and two columns to indicate passenger and crew. There were also several extra columns, including isolation cabin, dinner table, elaspsed time from onset, date out and time out. Finally, several of the columns were not in the exact order of the template in Annex 13.2.2.

Recreational Water Facilities-Turnover Rates and Bather Loads

There was no documentation for the turnover rates for the whirlpools. There was no documentation for the bather loads for each RWF.

Recreational Water Facilities-Antientrapment

There were no antientrapment drain covers or alarms on the main and aft pools. The pools had multiple drains more than 3 feet apart. According to the staff, antientrapment drain covers had been ordered. The three midship whirlpools had multiple suction fittings less than three feet apart. The fittings had antientrapment drain covers, but there were no suction vacuum release systems or automatic pump shut-off systems installed.

Recreational Water Facilities-Safety Signs

The safety signs for the two swimming pools, five whirlpools and hydropool did not include the bather load number. The safety sign for the hydropool did not include a caution against use by individuals on medication or who have underlying medical conditions such as cardiovascular disease, diabetes, or high or low blood pressure. Finally, the safety signs for the whirlpools stated that children under the age of 14 required adult supervision.

Recreational Water Facilities-Automated Monitoring

The whirlpools did not have chart recorders or electronic data loggers installed on sample lines from the RWFs or on the return lines from the RWFs before the compensation tanks.

Medical-Crew Member Acute Gastroenteritis (AGE) Reporting

On 16 November at 09:00, a kitchen assistant reported to the medical clinic with AGE symptoms. The symptoms began on 15 November at 06:00. On 17 November at 14:15, a casino dealer reported to medical with AGE symptoms. The symptoms began on 14 November at 16:00. Both crew members worked after having AGE symptoms. Disciplinary action was immediately taken by the ship's staff. In addition, the areas where each crew member worked were sanitized and passengers and crew members were monitored to see if they developed AGE symptoms from these areas.

Medical-Public Toilet Room

There was no sign in the toilet room advising users to use a tissue or paper towel to open the door. The door was not hands free, and this toilet was available to passengers and crew in the medical facility. This was corrected.

Housekeeping-Outbreak Prevention and Response Plan (OPRP)

The OPRP did not include contact times for the disinfectants. According to the staff, this information was included in the training material, but not in the written plan. In addition, the OPRP did not include procedures for returning the vessel to normal operating conditions after an outbreak. According to the staff, the procedures were decided on a case by case basis in coordination with the corporate office and medical department.

Food Service General-Consumer Advisories

There was no consumer advisory at the Lido buffet service line where eggs could be ordered undercooked. In addition, the menus for the Pinnacle Grill and the Tamarind Restaurant had consumer advisories indicating that consuming raw or undercooked animal-derived foods may increase the risk for foodborne illness, especially to consumers with certain medical conditions. However, the animal-derived products in the menu that could be ordered undercooked were not identified with an asterisk.

Food Service General-Tip-Sensitive Temperature-Measuing Devices (TMDs)

None of the staff in the cooking areas were equipped with tip-sensitive TMDs.

Other-Concierge Lounge

A broom and dust pan were stored against the deck stand of the general storage locker.

Galley-Deck 3

Three plate storage carts were scratched and scored at the plate contact surfaces.

Galley-Deck 3 Beverage Station - Bulk Milk Dispenser

The bulk milk dispensing tube chutes were soiled with a thick white material. The dispenser was previously cleaned and not in use at the time of the inspection.

Galley-Garde Manger

The mixer shaft was soiled with brown debris. The mixer was previously cleaned and not in use at the time of the inspection. This was corrected.

Galley-Pinnacle Grill Dishwash

During active use of the flight-type conveyor dishwash machine, the gauge for the auxiliary rinse temperature indicated 164°F. The data plate affixed to the machine indicated a minimum required auxiliary rinse temperature of 180°F.

Provisions-Decks

The decks under the pallets in dry store rooms #16, #19, and #20 were soiled with accumulated dust.

Buffet-Petty Officers Mess

The power cable to the bulk milk dispenser was draped on the counter.

Galley-

A large hotel pan of cut tomatoes had temperatures that ranged from 55°F to 58°F. The tomatoes had a discard date of 8 December 2011. The tomatoes were discarded.

Pantry-Multiflow Systems

The bottom panels of the CCool 9 multiflow systems were heavily corroded, making cleaning difficult. This was observed in multiflow systems in the pantries for the Ocean, Crow's Nest, and Pool bars.

Pantry-Pinnacle Bar

An opened whipped cream can in the upright refrigerator did not have a 7-day discard label.

Inspection on Mar 20, 2011 | Score: 98

Buffet-Lido Port and Starboard Omelet Stations

Several wicker baskets were used to store bread and bagels for toasting. There were plastic liners in each of the baskets, but they did not completely cover the interior of the baskets. This was noted on the previous inspection. Bread and bagels were in direct contact with the wicker and the braided leather handles.

Buffet-Lido Asian Station

Two bowls of apples out for self-service were not under a sneeze shield or otherwise protected. In addition, there were no serving utensils for the apples.

Buffet-Lido Starboard Line

The scoop for the small bucket of peanut butter on the worker side of the buffet line was stored on the bucket lid. The lid was slightly soiled.

Buffet-Lido Waffle Station

The pancakes cooking on the counter top griddle were not under a sneeze shield or otherwise protected. Although the pancakes were not self-service, consumers were standing within one meter of them. Staff stated that the griddle could be moved to the back counter of the buffet line.

Buffet-Lido Port Omelet Station

There were no serving utensils for two trays of bread.

Buffet-Lido Port and Starboard Omelet Stations

Several wicker baskets were used to store bread and bagels for toasting. There were plastic liners in each of the baskets, but they did not completely cover the interior of the baskets. This was noted on the previous inspection. Bread and bagels were in direct contact with the wicker and the braided leather handles. In addition, bread in two of the baskets on the port omelet station were in direct contact with electrical cords.

Provisions-Liquor Store

A box with shaving cream canisters was stored on the same shelf as bottled liquor. This was corrected.

Provisions-Liquor Store

A box with shaving cream canisters was stored on the same shelf as bottled liquor. This was corrected.

Galley-Deck 2 - Hot Galley

The left tilting pan had been out of service for approximately 4 months. According to staff, spare parts had been ordered and were expected to arrive soon.

Galley-Deck 2 - Hot Galley

A cook was observed coming from the soiled end of the pot wash with a large hotel pan of uncovered fried rice. The potwash was in use. When asked, the cook stated that he had just prepared the rice and removed it from the tilting kettle, which was near the clean end of the potwash area. He stated that there was no room to pass through the row of tilting pans because another cook was stirring food, so he used the potwash as a shortcut.

Provisions-Various Freezer

A long-handled squeegee was stored on top of a box of food.

Provisions-Various Freezer

A long-handled squeegee was stored on top of a box of food.

Bar-Explorations Cafe

Two containers of cleaning tablets for the coffee machines were stored on the back counter next to one of the machines. They were immediately moved to the cleaning locker in the pantry.

Potable Water-Pool Machinery Room 8.5.01

The pipes after the reduced pressure assembly were striped to indicate potable water.

Potable Water-Cross-Connection Control Program

For some of the backflow prevention devices on the cross-connection control program, the locations of the plumbing connections where the devices were installed were not included. For example, for some of the deck 7 cabins only the quantities and device types were on the list. The plumbing connections (toilet or shower) were not included.

Integrated Pest Management-

The loading inspection forms stated "food and beverage items loaded today have been inspected for signs of pest infestation." There was no indication that plants, flowers, and other non-food items were inspected prior to loading.

Inspection on Nov 10, 2010 | Score: 95

Buffet-Deck 9 - Lido - Heat Lamps

There was black paint peeling from the heat lamp tags, which were directly located above food on the hot holding line. A small amount of force was sufficient to cause the paint to peel.

Buffet-Deck 9 - Lido - Wicker Bread Baskets

There were several wicker baskets used to hold bread. There were protective liners in each basket, but the liners only covered the bottom of each basket. The bread came into contact with the sides of the baskets. Some baskets were soiled with grease and other food particles.

Buffet-Deck 9 - Deli Bar

There was a hotel pan of apple Waldorf salad with a production date of November 8, 2010 in refrigeration unit 9.02A. The internal temperature ranged from 47°F - 50°F by the inspector's thermometer. The food manager had infrared temperature readings from 38°F - 40°F and an internal temperature of 46°F. The air temperature of the unit measured 42°F. The daily check log of the refrigeration unit had the unit at 36°F. The food was discarded.There was a hotel pan of shrimp salad with a production date of November 8, 2010 in refrigerator 9.02B. The internal temperatures ranged from 45°F - 48°F by the inspector's thermometer. The food manager had infrared temperature readings from °F 37 - 40°F and an internal temperature of 43°F. The air temperature of the unit measured 42°F. The daily check log of the refrigeration unit had the unit at 36°F. The food was discarded.There was a hotel pan of potato salad with a production date of November 8, 2010 in refrigerator 9.02C. The internal temperature ranged from 44°F - 45°F by the inspector's thermometer. The food was discarded.

Galley-Deck 9 - Storage Area Near Elevator - Italian Restaurant

There was a mounted stainless steel shelf that had openings on the top of one support leg and each of the round removable safety bars in the front were hallow. The edges where the shelves attached to the supports had gaps that made cleaning difficult. The shelves and points where the safety bars attached were lightly soiled.

Galley-Deck 9 - Storage Area Near Elevator - Italian Restaurant

There was a mounted stainless steel shelf that had openings on the top of one support leg and each of the round removable safety bars in the front were hallow. The edges where the shelves attached to the supports had gaps that made cleaning difficult. The shelves and points where the safety bars attached were lightly soiled.

Galley-Deck 9 - Hamburger Grill

A food worker was observed removing a raw frozen hamburger patty from a freezer with tongs and placing the patty on a plate on the work counter. The worker was then observed removing the butcher paper from the back of the patty and then the worker took the patty by tongs over to the grill, crossing over a clean counter and clean plates with ready-to-eat lettuce. Small particles of ice were observed falling from the patty onto the clean work surface near the plating operation. The plates of lettuce were discarded, and the plating operation for cooked and ready-to-eat products were moved to another work counter.

Buffet-Crew Mess

The soda vending machine was on legs only 1 inch (25 mm) above the deck. The deck beneath was heavily soiled with dirt and food debris.

Galley-Crew Galley - Dishwash Area

The stationary rack glasswash machine was posted out of order. Per staff the unit has been out of order since 30 October, 2010.

Galley-Deck 2 Main Galley - Garde' Manger

There was a water dripping from the piping in deckhead access hatch at the upright pass thru refrigerator #2.13B. The water was dripping down to the deck below. The water appeared to be from condensation forming on the piping.

Galley-Deck 2 Main Galley - Garde' Manger

Three sheet pans of individually stacked cut tomato and mozzarella cheese (caprese appetizer) were found inside walk-in refrigerator 27 with food temperatures ranging from 43-46 °F on the inspector's thermometer and 41-43 on two of the ship's staff thermometers. All thermometers were calibration checked using an ice bath and the staff thermometers registered 2-3 degrees lower (29-30 °F) while the inspector's thermometer registered 1 degree (33 °F) higher than expected. The pans were removed and blast chilled immediately.

Galley-Deck 2 Main Galley - Pastry

Two sheet pans of éclairs and chocolate mousse were found on a trolley inside pastry walk-in refrigerator #26 with Monday stickers attached. This indicates the food was prepared on Tuesday and should be discarded on the following Monday, according to the ship's 7 day discard system. The cooling log for both items indicated they were both prepared today and the sticker should have indicated discard on Tuesday. Staff confirmed these items were prepared today.

Galley-Deck 2 Main Galley - Pastry

One sheet pan filled with individual cups of rice pudding was found inside pastry walk-in refrigerator #26 with internal temperatures of 48-50 °F on both the inspector's and the ship's staff thermometers. The rice pudding was prepared yesterday so it was discarded immediately. A sheet pan filled with éclairs and another filled with individual chocolate mousse desserts were also in this walk-in on a plastic enclosed trolley with food temperatures of 48 °F. Three sheet pans filled with individual serving containers of crème Brule' were found on an open trolley in the walk-in with food temperatures of 44 °F. The cooling logs confirmed these products were prepared today and were out of temperature for less than 4 hours, so they were immediately removed and blast chilled.

Galley-Deck 2 Main Galley - Pastry

It was not clear if the potentially hazardous ready-to-eat foods inside pastry walk-in #26 were out of temperature due to the unit or the amount of trolleys inside the unit, or the use of heavy plastic zip covers used on some of the trolleys. The unit was locked shut for over 20 minutes and the air temperature inside was at 5.5 °C and dropping slowly. The signs posted on the door stated that the temperature inside must be maintained at 2 °C (36 °F).

Galley-Deck 3 Main Galley - Hot Galley

There was an excessive amount of soiled pots and pans staged along the preparation area of the hot galley surrounding the pot wash. One of the trolleys holding soiled pots/pans was within one meter of the preparation counter, two trolleys filled with soiled pans were on two sides of the in-use combination oven, and one trolley of soiled was in contact with the handwash station in the preparation area. There was active cooking in the combination ovens during this time, as the potwash was also in active use.

Pantry-Explorations Cafe Bar and Pantry

The manufacturer's labels were still affixed to the exterior bottom surface of the previously cleaned milk pitchers.