Inspection on Apr 26, 2015 | Score: 98

Medical-Crew Late Reporting

A nonfood worker had a gastrointestinal illness (GI) onset on 9 April at 1930, but did not report to medical until 10 April at 1932. The crew member worked on the 10 April from 0650 to 745 and ate breakfast in the mess. The crew member was disciplined and this was documented. A similar finding was noted on the last inspection.

Medical-Acute Gastroenteritis (AGE) Report

A crew member was listed on the AGE surveillance log as a reportable case, but upon evaluation of the crew member's medical record it appears this crew member was a mistake and did not report to medical for AGE symptoms. The medical staff informed the inspector a staff member accidentally entered the AGE case in the electronic reporting system under the crew member's name when the AGE case information was reported and experienced by a passenger. This was all indicated in the documentation. A separate AGE entry was recorded for the passenger, but staff were unable to be remove the crew member entry from the AGE log. A similar finding was noted on the last inspection.

Potable Water-Engine Room - Pump Room #2

The water line was striped blue green blue after the reduced pressure assemblies for the laundry filling from the evaporator and forward transfer pumps.

Potable Water-Garbage Room

The water line was striped blue green blue after the reduced pressure assembly for the water extractor in the garbage room.

Potable Water-Engine Room - Production

Staff reported using technical water to dilute the halogen and acid chemical drums, which are used for treatment in the potable water system. Staff informed the inspector this technical water line was directed from the technical water tanks.

Potable Water-Engine Room - Production

Staff reported using technical water to dilute the halogen and acid chemical drums. This creates a connection between the potable water treatment chemicals and technical water. Staff informed the inspector the technical water line was directed from the technical water tanks.

Buffet-Windjammer - Port and Starboard

The portable cold trolleys on port and starboard buffet lines had less than 220 lux of light intensity, and the light was not shielded on the deckhead above each.

Buffet-Windjammer Buffet- Starboard

The bread, rolls, croissants and muffins in the two separate 3-tier display shelves on the self-service buffet line had the tong handles in contact with the food.

Other-Promenade Cafe - Dining Room

The aft starboard waiter station was not coved where the deck meets the undercounter cabinet foundation.

Other-Promenade Cafe - Dining Room

One live fruit fly was observed on the deckhead near the alarm bell in the aft/starboard waiter station.

Pantry-Pool Bar Pantry

One live fruit fly was observed at the forward drink preparation counter over shelf.

Other-Johnny Rockets - Beverage Counter

Two of the six soda dispensing units had several slot-head screws fastened into the underside exterior of the nozzles, in a splash zone. Staff stated that a repair technician was on board and could evaluate the self-service soda dispensers and replace the underside panel.

Galley-Johnny Rockets - Galley

Water was dripping from a deckhead mounted fire detector onto the preparation counter near the conveyor toaster oven. Water drops were noted on the counter and the area was not in service. Another water drip was observed from the aft starboard canopy hood, near the front edge and beside the vegetable preparation sink. Staff investigated and determined the leaks were from recent cleaning.

Galley-Deck 3 Beverage Station

Several of the soda dispensing units at both stations had exposed slotted fasteners on the underside by the dispensing nozzles.

Galley-Deck 3 Warewash

The first three final rinse temperatures measured by the inspector and crew on the in-use flight-type dishwash machine were 155°F, 154°F, and 157°F, and 160°F, 157°F, and 153°F, respectfully. A 180°F maximum registering thermolabel was placed on the final rinse manifold and it did change color indicating the temperature at the final rinse manifold was met. The final rinse spray pattern from the upper manifold was evaluated, and it did not produce a strong, effective spray pattern. The water was coming out of the manifold in a pulsing rhythm. Staff replaced the final rinse nozzles on the upper manifold and a stronger, more effective spray pattern was produced, resulting in plate surface temperatures 160°F and above.

Galley-Deck 4

A double check valve with no atmospheric relief vent was installed on the potable water line for the hood cleaning system.

Galley-Deck 5 Warewash

The paper towel dispenser for the right side of the employee handwash station at the soiled drop-off area was missing.

Galley-Deck 4 Beverage Station

One soda dispensing unit at both stations had exposed slotted fasteners on the underside by the dispensing nozzles.

Galley-Deck 4 Hot Galley

A small puddle of grease was on the deck under the small flat top grill opposite of the combination oven.

Galley-Deck 4 Hot Galley

The underside of the two grooved grills were heavily soiled with grease at the juncture.

Galley-Time Control Plan

The hot trolley HH-02-02 was listed as a time control unit on the posted time control plan, but was not labeled as such on the unit.

Galley-

A hotel pan of cut lettuce was on a preparation counter with a time control discard label of 1530. According to the posted time control plan, all potentially hazardous were to be discarded at the end of the service period, which was 1400.

Buffet-Crew Mess

A portable bain marie with 5 wells was stored by the entrance to the crew mess. Staff stated this unit had not been used in several months, and was not needed for the operation. It could not be determined if the bain marie unit needed any repairs.

Galley-Deck 5 Men's Toilet Room

Both toilet stalls in the men's toilet room were out of order during the inspection.

Provisions-Frozen Meat Walk-in Freezer

A small amount of water was dripping from the access hatch on the deckhead near the entrance.

Provisions-Fresh Fruit Walk-In Refrigerator

Water was dripping from a light fixture and deckhead seams in the center of the room. No food was impacted.

Provisions-Frozen Meat Walk-in Freezer

The water from above condition was dripping onto boxes of food stored below where a small amount of ice had accumulated on the outside of the boxes. No ice had impacted the food inside the boxes, but the boxes were removed from under the access hatch.

Inspection on Aug 03, 2014 | Score: 90

Medical-VSP Acute Gastroenteritis (AGE) Report

For the cruise dated 27 July to 3 August, a crew member was listed on the AGE surveillance log as reportable but his only symptom was a headache. According to the staff, this crew member was actually a varicella case and they could not remove the entry from the log. The 24-hour report to VSP for reportable AGE cases included this case. Therefore, the report was incorrect.

Medical-AGE Surveillance Log

For the cruise dated 27 July to 3 August, a crew member was listed on the AGE surveillance log as reportable but his only symptom was a headache. According to the staff, this crew member was actually a varicella case and they could not remove the entry from the log.

Medical-Crew Member Reporting

A nonfood worker had an onset of AGE symptoms on 6 July at 1050 but did not report to medical until 1649. According to the 72-hour questionnaire, the crew member ate lunch in the crew mess at 1300 and worked from 0945 to 1500 on 6 July. The crew member was given a written warning.

Pantry-Deck 10 Midship

The gasket on the inside of the outer ice machine cover was torn and loose at the bottom corners.

Pantry-Deck 9 Forward

The gasket on the inside of the outer ice machine cover was torn and loose at the bottom corners. There was also corrosion in the bottom corners.

Pantry-Deck 9 Forward

Debris was floating on the top of the water in the ice machine water bath and gray powder was in the bottom of the water bath.

Children Area-Nursery Toilet Room

There was no step stool for the handwash sink. The sink was greater than 22 inches from the deck. This was corrected immediately.

Bar-Sky

A small crawling insect was on the bulkhead above the handwashing sink.

Bar-Sky

Three small crawling insects and one fruit fly were in the starboard speed rail technical compartment.

Bar-Sky

The drain line for the utility sink was disconnected and not directed to the drain in the port speed rail technical compartment. Water poured onto the bottom of the compartment when the sink was in use. This was corrected.

Food Service General-Bar Speed Rail Technical Compartments

The insulation on the refrigeration lines were wet and shriveled. In addition, they were soiled with a brown material that appeared to be mold and several other areas in the technical compartments were soiled with black, white, and brown material. This was observed in the Sky Bar, Pool Bar, Two Poets Bar, and Boleros Bar.

Food Service General-Bar Speed Rail Technical Compartments

The insulation on the refrigeration lines were wet and shriveled. In addition, they were soiled with a brown material that appeared to be mold and several other areas in the technical compartments were soiled with black, white, and brown material. This was observed in the Sky Bar, Pool Bar, Two Poets Bar, and Boleros Bar.

Bar-Pool

Two large flies were on the back counter above undercounter refrigerator 12-11-07.

Bar-Pool

The swinging door between the bar and pantry was broken at the unhinged lengthwise edge, creating gaps and other difficult to clean features.

Bar-Pool

Several of the bulkhead-mounted electrical connections for the previously-removed ice cream machines were not flush with the bulkhead, creating gaps.

Bar-Two Poets

The wrapping material on one of the soda line bundles was torn in the aft speed rail technical compartment.

Bar-Two Poets

The nozzle on the aft juice dispenser was soiled with thick juice residue and had a fermented odor.

Bar-Two Poets

A fruit fly was observed near the port juice and soda dispensers.

Bar-Boleros

The wiping cloth for the sanitizing solution was draped over the edge of the bucket. This was corrected.

Bar-Boleros

The time control plan for the two potentially hazardous drink mixes (pina colada and ice cream) was not posted in the bar. It was posted in the pantry, which was not directly adjacent to the bar.

Pantry-Two Poets

The gasket on the inside of the outer ice machine cover was torn and loose at the bottom corners. There was corrosion in the corners.

Pantry-Two Poets

Gray powder was in the ice machine water bath.

Pantry-Pool

The gasket on the inside of the outer ice machine cover was torn and loose at the bottom corners on the right ice machine. There was corrosion in one of the corners.

Buffet-International Flavors (Port and Starboard)

The light intensity was less than 220 lux at the handwash stations.

Buffet-Coffee Station C

Electrical cords and water lines were resting on the bottom of the undercounter compartment for the juice dispenser.

Buffet-Coffee Station C

Across from the plastic cup storage, the bottom of the undercounter cabinet was in poor condition. It appeared the bottom laminated shelf was coming loose from its adhesive.

Buffet-Hot Line

The faucet of the handwash station had a continuous leak.

Galley-Back-Up Area

At the entrance from the buffet line, water was leaking from the coupling and sealant on the handwash station drain line.

Room Service-Deck 8

Water continuously leaked from deckhead hatch 5124V694 near the cleaning locker. Staff were aware of the issue and stated the leak began the previous day. A large container was placed below to catch the leaking water. The area was not in operation during the inspection and was only open during the morning on sea and port days.

Galley-Cafe Promenade

When in use, the light intensity was less than 220 lux at the handwash station next to the cleaning locker.

Dining Room-Deck 5 Starboard Waiter Stations

The light intensity could not be raised to at least 220 lux at the forward and aft starboard waiter stations.

Dining Room-Deck 5 Entrance to Galley

One live housefly was observed at the entrance to the deck 5 galley.

Dining Room-Deck 3 Starboard Forward Waiter Station

Four live houseflies were observed at the starboard forward waiter station while breakfast was being served.

Galley-Deck 3 Beverage Station

The electrical cords of the espresso machine and water dispensing unit were laying on the counter.

Galley-Deck 3 Beverage Station

Some of the protective layers on the backsplash area of the soda dispensers were missing, exposing slotted fasteners on the food contact surface of both the soda machines.

Galley-Deck 3 Ice Machines

Slotted fasteners were observed on the ice thickness sensor probe for ice machines 2041 and 2042.

Galley-Deck 3 Ice Machines

Gray powder was observed in the water return bath of ice machine 2042.

Galley-Deck 3 Potwash

The potwash machine was out of order, and the acquisition order showed the potwash machine had been out of order since 05/05/2014.

Galley-Deck 3

Four food workers were observed transporting clean, uncovered silverware from the deck 3 galley to the dining room.

Galley-Deck 3 Pastry

Water was observed on the deckhead of the walk-in refrigerator. Water was observed dripping on some transport trolleys, but no food was impacted.

Galley-Deck 3 Pastry

Water had collected in the deckhead light fixture in the pastry walk-in refrigerator. Management had identified this issue and had workers onboard to address it.

Galley-Deck 3 Pastry

A live fruit fly was observed in the pastry.

Galley-Deck 3 Dishwash

Condensation was observed on the deckhead above the flight type dishwasher where the soiled dishware was loaded.

Galley-Deck 3 Pantry

Water had collected in the deckhead light, closest to the evaporative condenser, in the pantry walk-in refrigerator 3800-1. Management had identified this issue and had workers onboard to address it.

Galley-Deck 4 Bakery

A live fruit fly was observed by the bread slicer.

Galley-Deck 4 Ice Machine

A slotted fastener was observed on the ice thickness sensor probe for ice machine 2008.

Galley-Deck 4- Beverage Station

The electrical cord of the espresso machine was lying on the counter.

Preparation Room-

A housefly was observed flying in the vegetable preparation room. A live fruit fly was observed in the pulper.

Preparation Room-

Two live fruit flies were observed by the handwashing sink in the meat preparation room.

Provisions-Fish Walk-in Freezer

Four live fruit flies were observed directly outside the fish walk-in freezer.

Provisions-Mixed Frozen Walk-in Freezer

Excessive condensation was observed on the deckhead on the mixed frozen freezer.

Galley-Potwash

Water had accumulated in the deckhead light by the soiled drop-off of the potwash. Management had identified this issue and had workers onboard to address it.

Galley-Ice Machine

Ice machine 1016 had a slotted fastener in the ice thickness sensor probe.

Galley-Ice Machine

In ice machine 1016, gray sediment was observed in the water return bath.

Galley-Sabor

Flour was observed on the tortilla maker equipment and electrical wires. This area was not in operation and the galley had been previously cleaned.

Galley-Sabor

Flour was observed on the deck around the tortilla maker equipment. This area was not in operation and the galley had been previously cleaned.

Galley-Deck 5 Dishwash

Excessive condensation was observed on the deckhead above the flight type dishwasher and where the soiled dishware was loaded. Water was observed dripping on the soiled dishware.

Galley-Deck 5 Ice Machines

Slotted fasteners were observed on the ice thickness sensor probe for ice machines 2033 and 2008.

Galley-Deck 5 Ice Machines

Gray powder was observed in the water return bath of ice machine 2008.

Galley-Deck 5- Beverage Station

Cords were observed laying on the counter underneath the espresso machine.

Galley-Deck 5 Potwash

Plates were stored wet in a way which did not allow proper air drying at the potwash clean racks.

Galley-Deck 5 Potwash

Two previously cleaned plates at the potwash clean racks were soiled with food residue.

Galley-Deck 5 Dishwash

The curtains of the flight type dishwasher were soiled with food residue. The inspector was told the curtains were cleaned the day prior.

Buffet-Deck 5 Staff Mess Beverage Station

The light intensity was less than 220 lux at the tray counter in front of the ice machine and juice machine. The light intensity was less than 110 lux to the right of the counter-mounted milk dispenser.

Buffet-Crew Mess

Four food items out for the lunch service, including cheese and cold cuts, did not have tongs.

Inspection on Feb 23, 2014 | Score: 91

Galley-Giovanni?s Table

There were large deckhead ventilation plenum spaces at the pass-through windows from the show galley to the dining area. Servers picked up food from the counter below the plenum spaces to take to passenger tables. This was a new addition after the January 2014 dry dock.

Galley-Deck 3 - Vegetable Station

Heavy condensate was dripping from the hood above the combination oven and onto the adjacent preparation table where a container of uncooked rice was stored. Dripping water was accumulating on the top cover of the rice container, but no water contacted the rice.

Galley-Deck 3 - Vegetable Preparation

Water leaked from the deckhead seams near the exhaust hood above the soup bain marie and onto the deck and preparation counter below. Water landing on the preparation counter splashed into the bain marie.

Recreational Water Facilities-Flow Rider

The safety signs did not include the bather load. During the inspection, staff stated the bather load had been updated on the signs, but this was not confirmed by the inspector.

Potable Water-Engine Room

After the mineralizer and prior to the chlorine injection point, the water line was striped to indicate both potable and distillate/permeate water. After the mineralizer and prior to the pH injection point, the water line was striped blue/grey/blue, indicating distillate/permeate water. After the pH injection point and prior to the chlorine injection point, the water line was striped blue/green/blue, indicating potable water. The water line striping was immediately corrected to indicate distillate/permeate water between the mineralizer and the chlorine injection point.

Medical-Reportable Case Definition

On 21 February, a nonfood worker presented to the medical center with 2 episodes of diarrhea which was more than normal for the individual, was administered antidiarrheal medication, but was marked as non-reportable on the acute gastroenteritis (AGE) log. A similar finding was found on 19 January when a non-food worker presented to the medical center with 2 episodes of diarrhea which was more than normal for the individual, was administered antidiarrheal medication, but was also marked as non-reportable on the AGE log. According to medical staff, these cases were incorrectly entered into the ship's electronic medical record system and were unable to be changed once they realized a mistake had been made. No notations were made in the log that identified them as reportable AGE cases. Both cases were isolated for the required 24 hours from the last AGE symptom.

Medical-Crew Member Reporting

A Pool Attendant who experienced 4 episodes of diarrhea on 7 February beginning at 04:00 did not report to the medical center until 11:00. Time records indicated this individual worked while symptomatic.

Buffet-Beverage Station

A bag of bulk milk was measured at 45°F inside the bulk milk unit. The milk was discarded.

Buffet-Beverage Station

Inside the left ice/water machine, the grey plastic ice delivery chute had a build-up of brown/black mold growth on the ice contact side.

Buffet-Beverage Station

The electrical cable of the left ice/water machine was draped on the counter, making cleaning difficult.

Provisions-Toilet Room Deck 0

The toilet room located across from the beer and wine cold room did not have a sign advising users to exit the toilet room in a hands-free manner.

Galley-Deck 3 - Potwash

Two large soiled mixing bowls were stored directly on the deck.

Galley-Deck 3 - Vegetable Station

Heavy steam was exiting the door to the in-use combination oven and condensing on the deckhead hood above. This condensate was dripping onto the deck below and some onto the adjacent preparation table where a container of uncooked rice was stored. Dripping water was accumulating on the top cover of the rice container, but no water contacted the rice.

Galley-Deck 3 - Vegetable Preparation

Water leaked from the deckhead seams near the exhaust hood above the soup bain marie and onto the deck and preparation counter below. Water landing on the preparation counter splashed into the bain marie. No soup was in the bain marie at the time of the observation.

Galley-Deck 3 - Beverage Station

An accumulation of grey granular sediment was in the plastic water return bath to ice machine #2043.

Galley-Deck 4 - Bakery

The sides of one of the cloth dough sheeter belts were badly frayed in many areas.

Galley-Deck 5 - Potwash

Steam was condensing on the deckhead hood overhang above the hood-type potwash machine and dripping onto the deck. No clean pots or pans were impacted.

Other-Izumi

The time control plan stated that the display counter and undercounter refrigerator #146207 were time control units, but the units were not labeled as such. This was corrected.

Other-Diamond Lounge

The time control plan stated that undercounter refrigerator #146001C was a time control unit, but the unit was not labeled as such. This was corrected.

Other-Concierge Lounge

In the aft area of the room there was a portable bar counter. Staff explained the bar counter was used every night to mix drinks. The deck was carpeted and the bulkhead/deck juncture behind the worker was not coved. This was a new addition after the January 2014 dry dock.

Dining Room-Dinner Menu

The dinner menu had a consumer advisory, but was not visible. The advisory was tucked in the menu cover.

Other-Chops Grille

The menu included veal chop parmesan that could be served undercooked, but was not cross-referenced with an asterisk to the consumer advisory.

Other-Giovanni?s Table Menu

The menu included penne al brandy with crema di gamberetti esalmone. Warm cold smoked salmon was part of the cream. The dish was not cross-referenced with an asterisk to the consumer advisory.

Galley-Giovanni?s Table

There were large deckhead ventilation plenum spaces at the pass-through windows from the show galley to the dining area. Servers picked up food from the counter below the plenum spaces to take to passenger tables. This was a new addition after the January 2014 dry dock.

Galley-Giovanni?s Table

There were slotted fasteners next to the exit path of the food from the blade on the food slicer.

Galley-Giovanni?s Table

The previously cleaned food slicer was soiled at the handle arm of the press plate.

Galley-Deck 5

There were slotted fasteners next to the exit path of the food from the blade on the food slicer.

Galley-Deck 5

One of the slotted fasteners next to the exit path of the food from the previously cleaned blade on the food slicer was soiled with food debris.

Galley-Chops Grille

The deck/counter juncture of the pass-through windows had two missing vertical tiles, creating two large gaps to void spaces.

Bar-The Plaza Bar

The former waterfalls at the back bar had rust on the upper deckhead panels.

Galley-Johnny Rockets

There was heavy condensation on the deckhead over the clean end of the in-use rack-type glasswash machine. No clean glasses were impacted. The ventilation unit above the clean end of the glasswash machine did not seem sufficient or effective.

Buffet-Coffee Station A

The plastic water curtain over the cuber panel of the ice and water dispenser had a stick-on label attached, making cleaning difficult.

Buffet-Coffee Station A

The deckhead light above the coffee dispensers was in disrepair. As a result, the light intensity was less than 110 lux behind the coffee dispensers.

Buffet-Port & Starboard Ice Cream Stations

There were multiple cables under the ice cream machines that were resting on the deck, making cleaning difficult.

Buffet-Port Ice Cream Station

There were slotted fasteners in the food splash zone of the soda dispensing machine.

Buffet-Port and Starboard Soup Stations

There were loose vertical tiles and missing tile grout creating gaps at several vertical tiles on the worker's side.

Buffet-Starboard Ice Cream Station Locker

There were a number of bar menu holders stored on the same shelves as bottles of water and wine.

Buffet-Starboard Aft Stair Case

Two trolleys full of clean cutlery were stored next to a floor polishing machine.

Other-Deck 9 Concierge Lounge

There were slotted fasteners in the food splash zone of the espresso machine.

Other-Deck 9 Concierge Lounge

There was a basket full of spoons with their food-contact portion not covered or located beneath shielding during service.

Room Service-Deck 8

The breakfast menu door hanger had no consumer advisory. The order slip for room service staff had eggs that could be cooked to order any style and smoked salmon that could be prepared for the consumer when they ordered by phone. It was unclear if there were any procedures to notify consumers of the consumer advisory.

Other-Ben & Jerry's

A wet cloth was hanging off the rim of a bucket on the deck.

Bar-Two Poets Pub

The Brasilia espresso machine was out of service for more than a month.

Room Service-Deck 5

This area prepared the food taken to the nursery, which was put on time control. This room service area had no time control plan posted for this service in the nursery.

Children Area-Time Control Plan

The time control plan for the nursery was difficult to follow. It consisted of three separate pages with different flow diagrams. There was another binder with the menu which had set-up times different from the ones on the plan.

Other-Concierge Lounge

In the aft area of the room there was a portable bar counter. The utility sink within the counter drained into a bucket. This was a new addition after the January 2014 dry dock.

Inspection on Feb 16, 2013 | Score: 100

Provisions-

A hole was noted in the damaged bulkhead near the deck next to fire door 1.7.3.0 that created a difficult to clean area and an access for vermin in the provisions area.

Provisions-Cleaning Lockers

Brooms, dry mops and large dust pans were noted stored directly on the deck rather than on the installed hooks that created a difficult to clean space.

Galley-Time Control Plan

The time control plan shows set up and discard time for food as follows: Snack - 0930 - 1030; Lunch 1000 - 1400. Hot Holding Cabinet - HH-02-02 - was identified as a Time Control Unit on the plan. At 0900, several pans of cooked rice was found in this unit. The rice had been cooked at 0800 and placed in this Time Control Unit.

Galley-Hot Galley - Deck 3 / Soup/Sauce Station

The drain valve and drain assembly of a previously cleaned tilting kettle still had food soil on it. An old bay leaf fell from the drain when it was opened for inspection.

Galley-Bakery - Deck 4

Roll machine has a seam on the left side of the machine that is difficult to clean.

Galley-Conveyor Dishwashing Machines

The data plates for these machines have not been upgraded to provide the conveyor speed to the manufacturer's specified conveyor speed in feet per minute or minimum transit time for belt conveyor or rack conveyor machines. The current data plates only indicate a throughput of a maximum rack capacity per hour.

Housekeeping-Public Restrooms

Restrooms located in rooms 1724 and 1725 had toilets with sinks in the rooms to the right of the main passage way. The exterior doors had the hands free exit buttons and signs. The smaller rooms with toilets and sinks did not have the hands free exit or sign on the doors. These signs were placed on these doors during the inspection.

Potable Water-Disinfection Documentation

Large and small sections of pipe throughout different areas of the potable water distribution system have recently been replaced with new plastic piping. According to staff, these new sections of pipe were disinfected and flushed prior to being put in service, however, there is no documentation available to confirm these procedures.

Potable Water-Disinfection

It was unknown if the level of free residual halogen being used to disinfect the new sections of potable water piping was at least 50 ppm and had a contact time of 4 hours or an alternative procedure with an equivalent CT value.

Dining Room-Portofino Restaurant

During the breakfast there were three pitchers filled with juices for serving guests that had no covers to prevent contamination.

Other-Johnny Rockets - Beverage Station

The underside panel for the soda dispenser head labeled diet coke had several exposed slot-head screws fastening it to the dispenser.

Other-Johnny Rockets - Preparation and Service Counters

The artificial light level was measured below 50 lux at the garnish station counter and at the handwash station adjacent to it. Throughout the length of the food preparation and service counter the artificial light level was below 110 lux with all lights on.

Other-Deck 9 Concierge Lounge

The counter where alcoholic cocktails are mixed and served has only a handwashing station. There was no utility sink for rinsing out any of the mixer equipment, which forces use of the handwash station for that purpose.

Other-Cafe Promenade - Ice Cream Station

The dipper well at the front service counter is not shielded or otherwise protected from the cough or sneeze of passengers at this counter.

Other-Cafe Promenade - Ice Cream Station

There were gaps surrounding each of the water pipes which penetrated the back panel of the undercounter technical compartment below the ice cream station handwash sink.

Other-Cafe Promenade

The splash zone above the milk steamers of the San Marco espresso machine was open to wires and pipes, making the area difficult to clean. Staff have a repair order with the manufacturer to fabricate a proper plate to close this void. Due to install in early April. This was also noted in the November, 2012 VSP inspection.

Other-Cafe Promenade

The underside panel of the San Marco espresso machine was an open void with exposed wires and pipes, making the area difficult to access and clean. Staff have a repair order with the manufacturer to fabricate a proper plate to close this void. Due to install in early April. This was also noted in the November, 2012 VSP inspection.

Other-Cafe Promenade

The wires and pipes below the San Marco espresso machine were soiled with dust. Staff have a repair order with the manufacturer to correct the problem. Due to install in early April. This was also noted in the November, 2012 VSP inspection.

Other-Cafe Promenade

The artificial light levels along the back preparation counter in the service area was below 200 lux, and as low as 95 lux in some sections between spot lights.

Other-Cafe Promenade - Self Serve Coffee Station

There was a large open hole in the interior side panel of the undercounter technical compartment (center) for the self-service coffee station. Additionally, there were open metal tubes installed in the left and right undercounter technical compartment that were once used for cup dispensing. Neither is capped or closed at the end and they should either be removed or closed to prevent access of insects.

Inspection on Nov 17, 2012 | Score: 100

Galley-Dishwash

The handwashing station at the entrance of the in-use galley had no waste receptacle.

Buffet-Windjammer Starboard Beverage Station

The ice in the ice dispenser was uncovered and unprotected.

Buffet-Windjammer Port Fruit Station

There were no serving utensils for a tray of grapes and a tray of oranges.

Buffet-Windjammer Port Service Line

There were no serving utensils for a bowl of muesli and a bowl of apples.

Food Service General-Warewasher Data Plate

The data plates for the five rack conveyor warewash machines indicated speed in racks per hour instead of the minimum transit time.

Dining Room-Deck 4 Corner Bosun Station

Six clean wine glasses were not stored covered or inverted.

Potable Water-Trolley Washers

The reduced pressure assembly for the deck 3 trolley washer had the relief vent capped and the reduced pressure assembly for the deck 4 trolley washer had the relief vent capped and facing up. These assemblies were both heavily corroded. These assemblies were not part of the cross-connection control program and were not tested annually.

Galley-Deck 3 Pantry Walk-In Cooler

The door hinges of the upright trolley were heavily corroded.

Galley-Deck 3 Wine Cellar

A squeegee was stored under the handwashing station.

Galley-Potwash

There was a gap between the bulkhead panels next to the hood-type warewasher.

Other-Cafe Promenade

The splash zone above the milk steamers of the San Marco espresso machine was open to wires and pipes, making this area difficult to clean.

Other-Cafe Promenade

The underside of the San Marco espresso machine was open to wires and pipes, making this area difficult to clean.

Other-Cafe Promenade

The wires and pipes in the underside of the San Marco espresso machine were heavily soiled with dust and coffee residues.

Potable Water-Distillate and Permeate Lines

The distillate lines from the two evaporators and the permeate lines from the reverse osmosis system were not striped to the production halogen injection point in accordance with ISO 14726 standards (blue/gray/blue). Between the mineralizer and the halogen injection point the lines were striped blue/green/blue, indicating potable water.

Recreational Water Facilities-Whirlpool Sample Lines

The sample lines for the electronic data loggers for the whirlpool spas were located after the compensation tank. Staff stated the materials for the sample line relocation were to be delivered on 1 December.

Recreational Water Facilities-Swimming Pool Antientrapment

Each swimming pool had two or more gravity drains greater than three feet apart constructed of a standard design and no alarms were installed. Staff stated new antientrapment drain covers were scheduled to arrive on 17 November.

Recreational Water Facilities-Whirlpool Safety Signs

The safety signs for the whirlpools cautioned against use of individuals with high blood pressure, but not low blood pressure.

Recreational Water Facilities-Solarium Pool

The shepherd's hook was not visible from the full perimeter of the pool. It was located in the towel dispensing room.

Recreational Water Facilities-Whirlpool Drain Covers

It could not be determined if all of the required information was stamped on the whirlpool drain covers. There were no spare drain covers or documentation onboard and the whirlpools were full of water.

Inspection on Mar 20, 2012 | Score: 98

Food Service General-Tip-Sensitive Temperature-Measuring Devices

Not all of the food employees responsible for measuring the temperature of thin foods were equipped with tip-sensitive temperature-measuring devices.

Buffet-Starboard Hot Line

There were seams between two adjacent pieces of the counter top on the worker side near the flat grills and on the overshelf above the right flat grill.

Buffet-Starboard Hot Line

The top door hinge was loose on undercounter refrigerators #111 and #3224.

Buffet-Starboard Aft Beverage Station

There were four trays of previously cleaned coffee mugs out for service that were dripping wet.

Buffet-Port Aft Toaster Station

The light intensity in this area was less than 220 lux.

Buffet-Port Busing Station

There was a hole where the locking mechanism was missing on the door between the port busing station and the port aft buffet line.

Other-Concierge Lounge

The milk compartment on the coffee machine was labeled as time control, but was not identified on the time control plan.

Bar-Plaza Bar

There was rust on the deckhead at the left back bulkhead fountain.

Other-Cafe Promenade

Inside the technical compartment below the espresso machine, there was a gap where the electrical line penetrated the back bulkhead, leading to a void space.

Bar-Pool Bar

To the right of the handwash station near the soiled landing of the glasswash machine, the bulkhead was dented near the bulkhead/deck juncture, creating a gap along the bulkhead vertical stainless steel profile strip.

Food Service General-Lighting

The light intensity was below 110 lux behind and around many pieces of deck- and counter-mounted equipment. This was observed at the combination ovens in the main galley and the crew galley, ice machines in the housekeeping ice pantries, and coffee machines.

Housekeeping-Outbreak Prevention and Response Plan (OPRP)

The OPRP indicated Oxivir Five 16 was use as the disinfectant, but there was no information about the concentration of this disinfectant. Staff stated they use a concentration of 500-1000 ppm, and that test strips were available.

Recreational Water Facilities-Filter Housing Disinfection

There was no documentation of the cleaning, rinsing and disinfection of the filter housing when the sand filters were changed.

Recreational Water Facilities-Hair Strainers

The hair strainers and housings were not disinfected after the documented weekly cleaning.

Recreational Water Facilities-Shock Halogenation

There was no documentation of the free chlorine level at the start and completion of the daily shock halogenation.

Recreational Water Facilities-Alkalinity and Total Chlorine

The staff who monitored the pool chemistry did not have the equipment to test for alkalinity and total chlorine.

Recreational Water Facilities-Whirlpool Dumping

The time of the dumping of the whirlpool water was not recorded.

Recreational Water Facilities-Turnover Rate and Bather Load

The turnover rates and bather loads were not calculated for each recreational water facility.

Recreational Water Facilities-Automatic Monitoring

There were no chart recorders installed to monitor the pH and halogen measurements in the recreational water facilities.

Recreational Water Facilities-Swimming Pool Antientrapment

The swimming pools had multiple drains that staff stated were separate drains and not connected. The drain covers were not antientrapment compliant.

Recreational Water Facilities-Safety Signs

The safety signs for the recreational water facilities did not include all of the statements and bather load required in the 2011 VSP Operations Manual.

Potable Water-Cross-Connection Control Program

The list of backflow prevention devices indicated two Watts N9 devices at each carbonator. Upon inspection of the area, one N9 and one Chudnow were installed. The backflow prevention device for the suite whirlpool tubs could not be located. These devices were also not indicated on the list of backflow prevention devices.

Potable Water-Production pH

The pH reading for evaporator #1 production water was recorded as 7.9 for 2-3 hours on multiple occasions.

Medical-Acute Gastroenteritis (AGE) Surveillance Log

The electronic system used to record AGE cases could not export the data into a format with all of the information in the same order as required by the 2011 VSP Operations Manual. Also, the case definition used by the database does not allow for consideration of what AGE-type symptoms are normal for an individual.

Dining Room-Deck 3 - Passageway to Main Galley

The left laminate cabinet used for storing packages of sugar and tea for table service had a large gap between the bottom shelf and the right panel.

Dining Room-Deck 3 - Passageway to Main Galley

There was old food residue at the back right corner inside the left laminate cabinet used for storing packages of sugar and tea for table service.

Galley-Deck 3 - Pastry

The time control plan did not reference the breakfast operations. During the morning hours, containers of chocolate mousse with time control labels were stored in the time control refrigerator. The mousse was moved to the cold pantry to follow that outlet's time control plan.

Galley-Deck 3 - Pastry

A plastic pail of egg whites was stored on the deck in the walk-in freezer. The container was immediately moved to a shelf.

Galley-Deck 3 - Pastry

On the outside of the rotary oven, the profile strip on the right side was loose, creating a gap and access to a void space between the bottom of the oven and the oven's foundation. Also, there was a gap at the back right corner between the two metal pieces.

Galley-Deck 3 - Dishwash Area

At the soiled end of the in-use dishwash machine, condensation was dripping from the inside of the ventilation hood onto the deck and down the bulkhead onto the deck. The two wash tanks of the dishwash machine were operating at 20°F and 25°F, respectively above the temperature specified on the manufacturer's data plate. No clean items were impacted.

Galley-Deck 3 - Dishwash Area

The soiled landing was overloaded and a rack of soiled glasses extended over the left edge of the landing about eight inches. Pallets of soiled utensils lined both sides of the soiled dish drop-off area.

Galley-Deck 3 - Dishwash Area

The soiled area handwashing sink was partially blocked by the overloaded soiled utensil storage that extended over the space next to the sink causing the sink's user to reach down a narrow opening between the soiled glass rack and the adjacent bulkhead to the hand sink.

Galley-Deck 3 - Dishwash Area

The bucket filling station at the soiled area handwash sink was leaking.

Galley-Deck 3 - Dishwash Area

The final rinse temperature gauge on the in-use dishwash machine indicated the temperature at the final rinse manifold was 212°F. However, the manifold spray nozzle was measured at approximately 188°F, as indicated by the inspector's thermocouple.

Galley-Deck 3 - Potwash Area

The automatic trolley potwash machine was out of order on the day of the inspection. Staff stated this machine had recently been returned to service, and this new malfunction occurred the day prior to the inspection. A work order had been placed.

Galley-Deck 4 - Dishwash Area

The previously cleaned dishwash machine had a large flat piece of dough on the wash tank strainer. The area was not in operation at the time of the inspection.

Galley-Deck 4 - Hot Galley

The bucket filling station at the handwash sink near the dishwash area was leaking.

Galley-Deck 4 - Potwash Area

The soiled storage area was not large enough to accommodate the excessive number of soiled utensils in the area. The counter was completely covered and storage extended to several deck stands placed along the left side of the automatic trolley potwash machine. The stack of soiled pots on pallets completely blocked the temperature and pressure gauges from the operator's view.

Galley-Deck 5 - Potwash Area

There was condensation along the front and right side of the ventilation hood above the automatic potwash machine. When the machine was opened, the condensation dripped onto the clean landing and on the deck in front of the machine. No clean items were impacted.

Inspection on Nov 20, 2011 | Score: 96

Galley-Lido Warewashing

There was condensation collecting on the deckhead above the flight type conveyor warewashing machine. No clean items were impacted.

Galley-Portofino

The coving between the counter/deck juncture was worn and recessed under the time control refrigerators. Also, the coving in front of refrigerator 4811.111.1303 was corroded.

Galley-Portofino

The menu contained animal derived foods that could be served undercooked. These items were not identified and there was no consumer advisory on the menu.

Bar-Plaza

The light intensity was less than 110 lux at the handwashing sink.

Galley-Chops

There was a large open pipe penetration in the bulkhead under the salamander broiler.

Bar-Cafe Promenade Coffee Station

There was soft sealant used as coving at the cabinet/deck juncture.

Bar-Cafe Promenade

There were 2 large open pipe penetrations in the technical compartment where the draught beer system used to be. One of the penetrations led to a void space containing standing water.

Bar-Cafe Promenade

The handwashing sink in the middle of the bar did not have soap. Staff reported the sink had been without soap for two weeks. A supervisor was observed washing his hands in this sink with no soap. Another handwashing sink was in operation less than 25 feet away.

Bar-Pool

There was a carbon dioxide tank stored on the deck. The tank was used for an in-use draught beer keg.

Bar-Pool

The bucket of sanitizing solution did not have any chlorine residual when measured by the inspector. A worker was observed using this solution to sanitize an area of the bar. The solution was changed and the area was re-cleaned.

Housekeeping-Individual Cabin Whirlpools

The documentation for the disinfection of the individual cabin whirlpools indicated a range of 50-100 ppm of chlorine for 10 minutes. It was not clear if a CT value of 600 was achieved.

Housekeeping-Showerhead Disinfection

The documentation for the disinfection of the showerheads indicated a concentration of 50 ppm chlorine, but there was no time. It was not clear if a CT value of 600 was achieved.

Children Area-Toilet Room

The height of the child-sized toilets was 17 inches above the deck. The height of the handwashing sink was 27 inches above the deck. According to the staff, they had step stools available for these areas. In addition, the length of the opening on the child-sized toilet seats was 10 inches.

Recreational Water Facilities-Bather Loads

There was no documentation of the bather loads for each of the RWFs.

Recreational Water Facilities-Hair and Lint Strainers and Housing

There was no documentation that the hair and lint strainers and housings on each RWF were disinfected weekly.

Recreational Water Facilities-Test Kit Secondary Standards

There were secondary standards for the pool test kit, but they were only for the low range. The test kit was also used in the high range.

Recreational Water Facilities-Shock Halogentation

The level of free residual halogen was not recorded at the beginning of shock halogenation for the whirlpools and spa pool.

Recreational Water Facilities-Whirlpool Draining

The draining for each of the whirlpools was not recorded.

Potable Water-Cross-connection Control Program

There were no backflow prevention devices on the potable water lines on the pedicure flexible hose.

Housekeeping-Spa/Salon

There were no waste receptacles outside the last exit from the men's and women's changing room doors. There were toilet rooms inside the changing rooms and the doors were not automatic.

Potable Water-Port Aft Bunker Station

One of the potable water filling hoses in the hose locker was not labeled 'potable water only' at each connecting end. It was labeled further from the connecting ends and in the middle.

Galley-Deck 3 Sauce Station

The large floor mixer has been in disrepair for at least one month, according to staff.

Galley-Deck 3 Pot Wash

The large pot wash machine was out of order and has been in disrepair for two months, according to staff.

Galley-Deck 3 Pastry

There was a large gap on the lower half of the far right door on the three-door undercounter reach-in refrigerator R-03-57 when fully shut.

Galley-Deck 3 Cold Pantry

The soap dispenser for the handwash station at the aft bulkhead was positioned too close to the adjacent preparation counter. The inspector observed the preparation counter becoming wet while staff washed their hands.

Food Service General-Ice Machines

The chilled water lines entering from deckheads and bulkheads into the ice machines were not identified in any way as nonpotable chilled water.

Galley-Deck 3 Beverage Station

There was a loose deckhead panel creating a difficult to clean gap over the starboard side counter soda dispenser.

Buffet-Staff, Crew, and Officer's Mess

There was no set-up or discard times listed for the milk on time control in the small coffee machine refrigerated compartment. Also, the time control plan indicated the milk was removed from undercounter refrigerators before placed in the coffee machine, but staff stated the milk was taken from the counter-mounted bulk milk refrigerators.

Galley-Deck 4 Beverage Station

The exterior top surface of the juice dispenser was heavily soiled with dust.

Galley-Hot Galley

There was a water leak at the canopy exhaust hood exterior where it joined the deckhead. This hood was over the left tilting pan.

Preparation Room-Walk-in

One covered plastic bin of raw ground lamb meat was stored on the top shelf in the walk-in meat refrigerator, over pans of cut raw beef. The pans were immediately re-arranged.

Recreational Water Facilities-Swimming Pool Signs

The safety signs for the swimming pools did not include the following: do not use these facilities if you are experiencing vomiting, diarrhea or fever; shower before entering the facility; and bather load number.

Recreational Water Facilities-Whirlpool and Spa Pool Safety Signs

The safety signs for the whirlpools and spa pool did not include the following: do not use these facilities if you are experiencing vomiting, diarrhea or fever; shower before entering the facility; and bather load number. In addition, they did not include cautions against use by individuals with diabetes, elderly persons, and children.

Galley-Warewashing

There was excessive steam coming from the bottom edges of the wash and rinse compartment doors on the flight type conveyor warewash machine, causing condensation to collect on the deckhead.

Food Service General-

The light intensity was less than 110 lux behind and around counter-mounted and deck-mounted equipment, including: coffee machine in the Deck 9 concierge lounge, Portofino galley Combitherm oven, coffee machine in the Plaza bar, ice machine #4811.15826 in the lido galley, coffee machines in Cafe Promenade, and bulk milk machine in the Promenade galley.

Galley-Chops

The coving at the counter/deck juncture was recessed and worn under the hot holding cabinet.

Buffet-Aft Port Windjammer

There was no serving utensil for a container of waffles and a container of sausage on the in-use buffet line.

Buffet-Work Station Windjammer

There was recessed and worn coving at the counter/deck juncture.

Bar-Pool

The soap dispenser at the handwashing sink near the entrance was not working and no soap was available for handwashing. Staff reported this sink had been without soap for two days. There was another handwashing sink less than 25 feet away.

Pantry-Pool

Three glasses were soiled with food residue and stored in clean dish racks. The glasses were removed.

Bar-Pool

During normal operations, the light intensity at the handwashing sink was less than 110 lux.

Pantry-Pool Dry Store Room

There was a deck cleaning machine stored on the deck in the dry store room. Other items in the dry store room included reusable glasses, tables, and other non-food items.

Galley-Walk-in Refrigerator 5411.055A

The trays used for prepared pizzas were worn and cracked.

Housekeeping-Public Toilet Rooms

There were no signs in the public toilet rooms advising users to use a paper towel or tissue to open the door.

Housekeeping-Outbreak Prevention and Response Plan (OPRP)

The OPRP indicated a disinfectant of Oxivir Five 16, but there was no information about the concentration of the disinfectant. According to the staff, they used a concentration of 500-1000 ppm and they had test strips on board.

Pantry-Deck 6 Forward

The light intensity behind and on the left bulkhead side of the ice machine was less than 110 lux.

Pantry-Deck 8 Forward

The light intensity behind and on the left bulkhead side of the ice machine adjacent to the cleaning locker was less than 110 lux.

Recreational Water Facilities-Chart Recorders

There were no chart recorders installed for each of the RWFs for measuring pH and free residual halogen.

Recreational Water Facilities-Turnover Rates

There was no documentation of the turnover rates for each of the RWFs.

Recreational Water Facilities-Antientrapment

The swimming pools had 2 gravity drains greater than 3 feet apart. The drain covers were a standard design and there were no alarms.

Potable Water-Cross-connection Control Program

The cabin showers were not included in the program. For several of the connections, the quantity of devices was listed as 'all' instead of the actual numbers. The backflow prevention devices on the salon hair wash sinks were Watts N9 devices, but they were listed on the program as '1/2 inch model B969.'

Potable Water-Whirlpool 1 Machinery Room

There were no air gaps between the pressure relief valves on two reduced pressure assemblies and the funnels connected to the drain line. This was corrected.

Potable Water-Distillate and Permeate Lines

These lines were directed to the potable water system but were not striped blue/gray/blue.

Food Service General-Galley and Crew/Officer Buffets

The time control plans were not posted in all of the main galley sections where time control was used. The time control plans did not identify all of the equipment on time control and not all of the time control equipment was labeled.

Food Service General-Food Preparation

None of the staff responsible for ensuring maintenance of food temperatures had tip-sensitive temperature-measuring devices.

Galley-Deck 3 Pastry

Three plastic bins filled with fruit cocktail, fruit salad, and halved apricots in liquid were uncovered inside walk-in refrigerator 3.7.14. Staff stated these foods were not in the cooling process at the time.

Galley-Deck 3 Cold Pantry

One live large fly was observed on the cold basin. There was no work activity in the area at the time of inspection.

Galley-Deck 3 Beverage Station

The water supply tubing and conduit cables were draped on the countertop beneath the aft/starboard end of the beverage counter at the espresso machine and hot water dispenser.

Galley-Deck 3 Beverage Station

There were six slotted fasteners in the splash zone around each of the six soda dispensing nozzles at the starboard side soda dispenser.

Galley-Deck 5 Buffet Station

The groove along the slicer blade was pitted along the entire metal coating and the surface was rough, making cleaning difficult.

Galley-Deck 5 Buffet Station

There were large gaps on the lower halves of the far right doors on the three-door undercounter reach-in refrigerators R-05-49 and R-05-50 when fully shut.

Dining Room-Chops Grille - Menu

The broiled sirloin steak can be cooked to order and the asian spicy tuna appetizer was served undercooked, but these items were not identified on the menu as needing a consumer advisory.

Buffet-Staff and Officer's Mess - Beverage Station

The power cable to the juice dispenser was draped on the countertop, making cleaning difficult.

Galley-Deck 4 Potwash

The large, trolley type potwash machine was out of order and had been in disrepair for two months, according to staff.

Galley-Deck 3 Warewashing

During active use of the flight-type conveyor warewashing machine, one of the upper spray arm final sanitizing rinse nozzles was completely clogged.

Galley-Deck 4 Beverage Station

The cables and water hoses were draped on the counter below the espresso machine and the two counter-mounted coffee machines.

Galley-Time Control Plan

There was no time control plan posted in the galley for the management of hot foods during the breakfast, lunch, and dinner service periods. A copy of the galley time control plan was found in another area during the inspection and posted.

Medical-Acute Gastroenteritis (AGE) Surveillance Log

The AGE surveillance log did not contain the information specified in the 2011 VSP Operations Manual Annex 13.2.2 in the exact order.

Bar-Cafe Promenade

A beverage supervisor was observed washing his hands at the middle handwashing sink that did not have any soap. The supervisor did not re-wash his hands at another handwashing sink located in the same area and did not inform his staff to not use the sink until soap was available. The supervisor continued on with his duties and admitted to the inspector he knew there was no soap available when he washed his hands.

Inspection on Apr 14, 2011 | Score: 99

Galley-Deck 3 Hot Service Line

There was condensate collecting on the bottom of the shelf above the bain marie with oatmeal and other hot cereals. No food items were impacted. The temperature on the bain marie was immediately turned down.

Galley-Deck 3 Hot Galley

There was recessed and missing grout between the deck tiles in front of flat griddle 4811.033.1026. A work order had been submitted.

Galley-Deck 3 Cold Pantry

The chopper had been out of order since 8/9/2008. According to the staff, the manufacturer was out of business and they had difficulty acquiring spare parts.

Galley-

There was condensate dripping from the deckhead panel above the right tilting pan to the control box. The condensate did not drip directly into the pan, but liquid was splashing from the top of the control box into the pan. Condensate was also collecting on other parts of the panel, including directly above the pan, but it was not observed dripping. There was no food in the pan, but it had been previously used and was full of water for cleaning. A work order had been submitted.

Galley-

There was condensate dripping from the edge of the deckhead exhaust hood to the stove top across from the soup kettles. According to the staff, this stove top was not being used. A work order had been submitted.

Galley-

There was condensate dripping from the deckhead sprinkler head in front of the flat griddles near the dishwash area to the deck below. This was reported to maintenance.

Galley-

There was missing and recessed grout between the deck tiles in front of the flat griddles.

Other-Cafe Promenade Coffee Station

There was no coving at the juncture between the coffee station cabinet and the deck.

Other-Cafe Promenade Coffee Station

The bottom of the cabinet on the right side below the cups was damaged where it met the deck.

Preparation Room-Fish

The two profile plates on the potable water lines to the handwashing station were not secured to the bulkhead.

Preparation Room-Fish

There was no label on the cleaning locker.

Ventilation-Unit AC-613

The ventilation unit was soiled with dirt and mold in different areas inside the compartment where the condensate collection pan can be inspected and where some of the air filters are located. The staff explained that this unit was in the queue for cleaning.

Potable Water-Tank Maintenance Records

Potable water tank 3C had a maintenance job on 3 April 2011 and potable water tank 2P had a maintenance job on 20 March 2011. The maintenance job included disinfection of the tanks. There was no indication in the records that the potable water tanks were flushed until the free halogen residuals were less than or equal to 5.00 ppm before the tanks were put back into service.

Potable Water-Machinery Room - Whirpool/Spa #1 and #2

The reduced pressure assembly device (RPZ) for the compensation tank of the whirlpool/spa #1 was leaking through the gasket. In addition, both of the RPZs in this area had a funnel under the vents with an air break connected to a drain line. However, the drain line was also connected to a line labeled 'return line from showers.' When the valve on this line was opened, water bubbled out of the funnel on the right. Therefore, an air gaps is needed at each of the funnels.

Pantry-Deck 7 - Forward Housekeeping

The backflow prevention assembly attached to the spray hose was weeping.

Food Service General-Swinging Door Gaskets

Several gaskets on swinging doors that led to food preparation areas and bars had openings at the top and bottom. Several gaskets were deteriorated and difficult to clean.

Galley-Windjammer - Aft Open Galley

The previously cleaned fryer heating elements were soiled with dark deposits of grease and old food residue, especially along the top and sides where the elements coiled.

Galley-Windjammer - Aft Open Galley

The grease drain pipe and adjacent area in the grease collection bin for the recessed flat grill was soiled with an accumulation of old grease.

Pantry-Chops Steakhouse

There was a gap between the top edge of the coving tiles and the stainless steel bulkhead at the scrapping station next to the waiter station. This was corrected.

Galley-Hot Galley

There was excessive steam coming from the bottom edge of the combination oven door. According to the staff, the manufacturer will repair the gasket.

Galley-Warewash Area

There was excessive steam coming from the bottom edges of the wash and rinse doors on the flight-type warewash machine.

Galley-Warewash Area

The temperature and humidity in the warewash area was extremely high. Crew members near the soiled landing were sweating.

Galley-Chops - Hot Line

The enclosure for the grease collection bin for the flat grill had features that made cleaning difficult.

Galley-Chops - Hot Line

The grease drain line and adjacent area were soiled with old grease deposits.

Galley-Chops - Hot Line

The profile strip for the bulkhead and equipment juncture had a gap that was filled with sealant. The gap was difficult to clean.

Bar-Plaza

A few pieces of the protective glass between the water feature and the counter were cracked. Replacement glass had been ordered.

Bar-Plaza

There was an accumulation of a dried white substance along the lower left side of the water feature, immediately to the left of the espresso machine.

Bar-Pool Bar - Dry Stores

There were boxes of single service and reusable drink cups stored on plastic pallets that were less than 6 inches high.

Bar-Pool Bar - Dry Stores

The deck below the stored cups was lightly soiled with dust and debris.

Food Service General-Beer Taps

According to the staff, the beer taps had been out of service for an undetermined period of time and will be removed.

Inspection on Dec 03, 2010 | Score: 99

Galley-Windjammer Galley - Hot Galley

The Alto-Shaam steam kettle HH 11-07 was posted out of order. According to the AVO list this failure was from 22 September 2010.

Galley-Windjammer Galley - Port Entry

There was one live fruit fly noted on the deckhead just outside the soiled plate collection area at the port entry to the galley.

Buffet-Windjammer Buffet - Jade Counter Port

The two ovens at this service area were posted out of order. It was not clear according to the AVO list how long it was out of order.

Buffet-Windjammer Buffet - Jade Counter Starboard

The deckhead over the soiled dish collection area at the starboard side was corroded and soiled with dirt debris, especially between the individual panels.

Galley-Windjammer Galley - Dishwash

The flight-type conveyor dishwash machine was out of order. There was a large accumulation of soiled items which filled the entire soiled landing tables. Staff stated these soiled items would be moved to the deck 5 main galley dishwash for cleaning. The glasswash machine was in operation.

Galley-Windjammer Galley - Galley

One large plastic bin of unpackaged white grapes were stored uncovered on the top rack of a trolley. There were two other plastic bins of unpackaged and uncovered whole pears and apples on the preparation counter. All were covered immediately.

Buffet-Windjammer - Island Grills Aft

There was a large open void beside the hot cabinet 4811.1111.6032 in the under counter technical compartment at the port end of the island grill. The same large open void was present on the starboard side of the island grill aft where two hot cabinets were installed in the technical compartment 4811.1111.7036.

Buffet-Windjammer - Island Grill Aft

One live fruit fly was observed on the deckheat at the island grill aft - starboard side.

Buffet-Windjammer - Island Grill Aft

The port side deep fryer in the port island grill aft was posted out of order. This was since 26 October according to the AVO list.

Buffet-Windjammer - Hot Island Starboard Aft

Some of the previously cleaned plates stacked at the hot island buffet for passenger self-service were soiled with food debris.

Buffet-Windjammer - Hot Island Starboard Aft

The exhaust vent inside the small extraction section over the carving station was heavily soiled with dust debris. The exterior decorative wood for the extraction unit was heavily soiled with accumulate dust debris.

Buffet-Deck 9 Concierge Lounge

There is a cocktail drink service done by the ship's staff at this lounge, including ice and mixed drinks, but there is only a utility type sink installed in the counter, with no handwash station installed and no portable handwash station used.

Galley-Deck 5 Main Galley - Room Service

The Brasilia espresso/cappuccino machine was posted out of order. It was not clear from the AVO list just how long this unit was out of order.

Other-Cafe Promenade

One live fruit fly was observed on the deckhead over the center of the back counter.

Other-Cafe Promenade - Coffee Counter

There were four live fruit flies observed on the wooden and metal deckhead over the coffee counter.

Pantry-Cabin Service Pantry - Deck 6 Forward

The handwash station inside this pantry was out of order since last week according to staff.

Food Service General-Cabin Service Pantries - General

The clean racks installed beside the soiled landing table in all the housekeeping pantries were within two meters of the overhead spray and subject to splash.

Galley-Deck 3 Hot

The back underside of flat griddle 4811.033.1027 was soiled.

Galley-Deck 3 Pastry

The undercounter technical compartment 4811.033.4015 for the ice cream freezer was soiled. A work order had been submitted.

Galley-Deck 3 Pastry

The left dipper well was leaking at the faucet.

Galley-Deck 3

The area around the juice dispensing nozzles was soiled with a black substance on the juice machine next to the alcohol cabinet and across from the dishwashing area.

Preparation Room-Fish

The profile plates on the bulkhead water line penetrations for the handwash sink were loose, leaving gaps between the plates and the bulkhead.

Galley-Deck 5 Hot

There was missing and recessed grout between the deck tiles in front of the grills.

Galley-Deck 4

There were leaks at the faucet and cold water handle on the wash sink across from the service pantry area.

Bar-Boleros

There was a gap between the stone bar counter and the stainless steel panel underneath. This was above the service station. According to staff a work order was already submitted to repair this area.

Bar-Boleros

The gap between the stone counter and stainless steel panel underneath was soiled. This was above the service station.

Pantry-Pool

A bartender was observed placing limes and lemons in a plastic bin that was on the deck inside the walk in refrigerator.

Pantry-Pool

A bartender was observed placing limes and lemons in a plastic bin that was on the deck inside the walk in refrigerator. As soon as the inspector and beverage manager entered the refrigerator, the bartender placed the plastic bin on a deck stand.

Potable Water-Cross-connection Control Program

The listing did not include the two Watts 9D devices on the bin washer or the Watts N9 device on the deck tap in the garbage room.

Potable Water-Cross-connection Control Program

Per the backflow prevention device inspection records, the devices are inspected annually. The backflow prevention device on the dialysis connection in medical was due to be inspected last month.

Potable Water-Port/Aft Bunker Station

The potable water hoses in use and in the storage locker were not labeled potable water only at each connecting end.

Potable Water-Tank Maintenance

The written documentation for the tank coatings did not indicate that the manufacturer's recommendations for application, drying and curing were followed.

Potable Water-Microbiological Sampling

Per the Colisure test kit instruction, the potable water microbiological samples are to be incubated at 35° +/- 0.5°C. There was a shoreside sample in the incubator and the temperature was 40°C

Inspection on Mar 18, 2010 | Score: 96

Buffet-Jade Service Line (Stb)

There was pooled water and mold on the floor of technical space 11-783 just below the drain line joint.

Galley-Jade

There was some mold on the electrical cable near the front of technical space R-11-33 and some mold on the lower back support frame.

Galley-Windjammer Food Transport Corridor

The vinyl deck material was damaged at the ramp immediately in front of the galley entry door.

Galley-Windjammer

There was no "WASH HANDS OFTEN" sign at the portside handwash station.

Buffet-Island Grill

The coating on a few of the deckhead panels above the service line (backside) was peeling.

Buffet-Island Grill

There was some recessed grout at the portside grill line.

Buffet-Island Grill

The portside corner bulkhead, between the portside grill section and the aft service line was damaged.

Buffet-Beverage and Condiment Stations

A few of the wooden under counter doors were damaged. In addition, the laminate on several under counter shelves was peeling, exposing the pressed board material.

Buffet-Plate Storage - Dispensing Counters

The sharp angle at the counter/backsplash interface was soiled at several stations.

Buffet-Jade Beverage Station (Port)

The back flow prevention device on the coffee machine potable water line was installed so that the intermediate atmospheric vent could not drain.

Buffet-Jade Beverage Station (Port)

There were numerous small flies near the deck in front of the ice dispenser technical access panel.

Buffet-Jade Beverage Station (Port)

The technical space access doors had damaged vent panels. Some of the vent panels had a sealant material on the front leading edges, creating a rough surface.

Buffet-Jade Grill

There were damaged deck tiles and recessed grout in the deck in front of the grills.

Galley-Portofino

The deck was soiled below the wine chiller at the deck/bulkhead juncture.

Galley-Chops

The deck under the food preparation counter was soiled with old food debris.

Galley-Chops

The deck under the grills was soiled with old food debris.

Galley-Chops

A few of the deck tiles in front of the grills were damaged and/or had recessed grout.

Galley-Chops

The deck below the upright refrigerator was soiled.

Other-Johnny Rockets - Service Line

A few of the deck tiles had missing or recessed grout.

Other-Cafe Promenade - Beverage Station

There were numerous small flies near the deck in front of the self-service coffee machine.

Other-Cafe Promenade - Food Display Counter

There were no side sneeze shields on the display. The food is less than 1 meter from the passengers.

Pantry-Pool Bar

The coving material at the entry door from the pool deck was damaged.

Provisions-Fresh Meat Walk-in 1877

The bulkhead panel was damaged inside the unit under the door alarm.

Provisions-Banana/Syrup Walk-in 1893

The stainless steel cover was damaged on the pillar.

Provisions-Dry Stores 2

The plastic bread delivery trays were used for storage. These trays had numerous ledges that made cleaning difficult.

Provisions-Dry Stores 2

The plastic bread delivery trays were soiled with dust.

Other-Deck 3 Dining Room-Storage Room Under the Stairs

There were boxes and insulated beverage coolers stored on the deck, making cleaning of the deck difficult.

Other-Deck 3 Dining Room-Storage Room Under the Stairs

There was a raw wooden pallet used for storage.

Other-Deck 3 Dining Room-Storage Room Under the Stairs

There was water in a large bowl that was not inverted to drain.

Food Service General-

The cooling logs did not have enough detail with respect to the food name. There was difficulty in matching the cooling log with the foods in cold storage. In the sauce area walk-in refrigeration unit there were pans that were labeled "brown sauce". The chef for this area stated that the sauce was lamb sauce. The cooling log for that date did not list brown sauce or lamb sauce. There was an entry for lamb which the chef stated was the "brown sauce".

Food Service General-

There were no log entries for the pasta (3/17) in the deck 5 buffet area refrigeration unit. There were no entries in the cooling log for the duck sauce (3/14) or garlic sauce (3/17) that were in the walk-in refrigeration unit. The log entries (3/17) for the pit ham and sausage links showed cooling starting at 89°F and 100°F, respectively.

Medical-

For a waitress who reported to medical with a gi illness, the last symptom was reported as March 11 at 1900. This individual was cleared to return to work on March 12 at 2044 hours, lees than the required 48 hour isolation period after last symptom..

Medical-

There was an ill crew member who had 15 episodes of diarrhea in a 24-hour period who was listed as a non-reportable case in the standardized gastrointestinal illness log. The individual was reported as a case in the 24-hour prior to arrival report.

DO NOT USE (whirlpool/spa)-Whirlpool Mechanical Rooms

The recirculation lines and drain lines were striped blue indicating potable water.

DO NOT USE (whirlpool/spa)-Roman Spa Mechanical Room

The potable water lines supplying the Roman Spa and the handwash sink were not striped or painted blue.

Recreational Water Facilities-Deck 11 Pool Deck

The floatation device was not located at a prominent location.

Integrated Pest Management-Provision Logs

Per staff, food and supplies were inspected for pests. However, the log only indicated that food was being inspected for pests.

Housekeeping-Outbreak Prevention and Response Plan

The plan stated that corridor hand rails, elevator buttons and frequently touched areas were to be sanitized on a nightly basis during an outbreak. In addition, the OPP Enhanced Sanitation Protocol document stated that frequently touched surfaces and areas were to be sanitized 3 times a day during an outbreak. Per staff, frequently touched areas were to be sanitized on a continuous basis.