Inspection on Aug 20, 2014 | Score: 99

Children Area-Aquanauts Toilet Room

The child toilet room handwash sink hot water tap reached temperatures above 120 °F.

Medical-Gastrointestinal (GI) Illness Reporting

There is an automated submission to the VSP's electronic GI illness reporting system when the ship is sailing between U.S. ports for both the 24 hour report (Seward to Juneau) and if any changes in cases occurs the ship's electronic system automatically sends a 4 hour update with the additional cases for any subsequent U.S. port visited.

Galley-Deck 4 & 5- Hot Section

The decks behind the alto shaam ovens were in disrepair on the deck 4 and 5 main galleys. Staff informed the inspector a team was onboard to repair all the decks.

Galley-Soup Station

Rust was observed on the deck and bulkhead behind the soup station.

Galley-Deck 5- Cold Pantry

The ice machine in the cold pantry had a gray substance in the right ice water return bath.

Provisions-Dry Store

The deck of the dry storage room was soiled with beyond a day's accumulation of debris.

Other-Park Cafe

The counter underneath the microwave and the ledges used to hold the microwave in place were soiled with debris.

Other-Diamond Lounge

The counter behind the espresso machine was soiled with dust and debris.

Buffet-Windjammer STBD Beverage Station

The light intensirty was less than 110 lux behing the coffee brewing station.

Buffet-Windjammer Port Pizza Station

Grease residue was observed on the deckhead in front of the fire screen shutter and flat top grill.

Bar-Lattetudes

Dust was observed on and around the water level indicator on the espresso machine.

Buffet-Bread Station

The light intensity was less than 220 lux at the mobile bread station counter while the area was in operation.

Other-HR Center and Crew Financial Office

Water bottles were stored on the deck in the crew financial office.

Provisions-F&B Locker

The racks used to store new food eqiupment were difficult to clean. Channels, which run from top to bottom on the four legs of the rack, were observed where the shelf height adjustments were located. Raw wood was observed on some of the racks and utilized as shelves, and the metal around the wooden shelves was painted. It was unclear if the racks were made out of galvanized metal. Soil was observed around the legs of the racks on the deck. Additionally, many of the new food equipment was soiled with dust.

Provisions-F&B Locker

The racks used to store new food eqiupment were difficult to clean. Channels, which run from top to bottom on the four frame supports of the rack, were observed where the shelf height adjustments were located. Raw wood shelving was observed on some of the racks, and the metal around the wooden shelves was painted. It was unclear if the racks were made out of galvanized metal. Soil was observed on the deck surrounding the legs of the racks. Additionally, many pieces of new food equipment (frying pans, hotel pans, and mixing bowls) stored on the racks were soiled with dust.

Other-Diamond Lounge

The conduit behind the espresso machine was soiled with dust and debris.

Inspection on Apr 26, 2014 | Score: 89

Galley-Deck 4 Pastry

The pipe insulation in the technical compartment of the undercounter refrigerators under the food preparation counter was soiled with material that appeared to be mold.

Galley-Deck 4 Hot Section

Most of the food employees cooking and plating cooked foods in this in-use area had a wiping cloth in their hands all the time for handling the hot plates with cooked foods and to clean the food preparation area as they were working. The wiping cloths were damped with the 50-200 ppm chlorine sanitation solution. It was observed repeatedly how the wiping cloths were about to touch the foods being cooked or plated. No foods appeared to be impacted at the time.

Galley-Deck 4 Chef's Office

The technical compartment of the upright refrigerator had a towel that was soiled and wet.

Galley-Deck 4 Chef's Office

There were large gaps where the pipes coming from the technical compartment of the upright refrigerator penetrated the deckhead.

Galley-

The deck had recessed and missing tile grout in most of the galley and warewashing areas. This allowed water to be stagnant between tiles.

Galley-

The pipe insulation in the technical compartment of undercounter refrigerator 03-01 was soiled with a pink material that appeared to be mold.

Galley-Samba Grill

The pipe insulation in the technical compartment of undercounter refrigerator 12-06 was soiled with a brown material that appeared to be mold.

Galley-Samba Grill

The deli slicer had one slotted fastener under the blade and two under the press plate in the food-contact surfaces.

Galley-Samba Grill

The previously cleaned flat grill was soiled with grease residues between the front ledge coming from the upper flat cooking surface and the grease drip pan.

Galley-Cold Pantry

A wet wiping cloth was stored in a bucket without sanitizing solution.

Galley-Hot Section

On the food preparation counter next to the flat grill, a pan with melted butter had no discard label. This was corrected.

Galley-Hot Section

The bottom of the paper towel dispenser at the handwash station was heavily soiled with dark debris.

Galley-The Artic Zone

The hoses under both yogurt machines were resting on the deck, making the deck difficult to clean.

Buffet-Izumi Locker 11-7-020

The deck of this locker was soiled with debris.

Buffet-Izumi Locker 11-7-020

A tray with fake flowers and other ornaments was stored directly on top of a stack of trays with glasses.

Buffet-Windjammer Dining Room Locker 11-7-022

There were 10 coffee carafes stored upright and capped with water inside.

Galley-Izumi Show Galley

The bottom of the paper towel dispenser at the handwash station was soiled with dark debris.

Galley-Izumi Show Galley

The handwashing sink had a distance from the bottom of the water tap to the bottom of the basin of about 3 inches. There was not enough space in the basin to wash hands without constantly touching the bottom of the basin and drain. Staff explained that this was one of the areas added during the most recent dry dock.

Other-Park Cafe Salad Counter

The handwashing sink had a distance from the bottom of the water tap to the bottom of the basin of about 3 inches. There was not enough space in the basin to wash hands without constantly touching the bottom of the basin and drain. Staff explained that this was one of the areas added during the most recent dry dock.

Galley-The Dog House

The handwashing sink had a distance from the bottom of the water tap to the bottom of the basin of about 3 inches. There was not enough space in the basin to wash hands without constantly touching the bottom of the basin and drain. Staff explained that this was one of the areas added during the most recent dry dock.

Galley-Park Cafe

The upper left corner of the back bulkhead inside the technical compartment of upright refrigerator 11-07 had a large gap leading to a void space.

Galley-Park Cafe Service Counter

The deckhead light fixture and high fog head above the Panini grill on the back counter were heavily soiled with old grease residues.

Galley-Chops Grille

Staff explained in detail how raw shell eggs were used in the preparation of hollandaise and béarnaise sauces. Staff explained that these sauces were prepared in other food outlets on the ship with pasteurized eggs.

Galley-Chops Grille

Staff explained in detail how raw shell eggs were used in the preparation of hollandaise and béarnaise sauces. Staff explained that these sauces were prepared in other food outlets on the ship with pasteurized eggs.

Dining Room-Giovanni's Table

The deli slicer in the dining room had a heavy buildup of dry food debris around the right screw under the press plate. There was a sign next to the slicer that the unit was for display only.

Galley-Giovanni's Table

The stainless steel of the right paper towel dispenser over the handwashing sink was damaged on the sides of the 'wash hands often' sign. These damaged areas were difficult to clean.

Galley-Giovanni's Table

The inside of the door of the hot holding oven had four slotted fasteners in the food-splash zone.

Galley-Deck 5 Bakery

The right panel light fixture of the third compartment from the top of the deck oven was heavily soiled with food debris. The oven was previously cleaned and not in operation.

Galley-Deck 5 Beverage Station

There were two slotted fasteners in the food splash zone behind the ice chute of the left ice machine.

Preparation Room-

The combination oven had a missing handle in the lower part of the door that was needed to properly close the door.

Provisions-Cooked Meats Walk-In Cooler

The deckhead light fixture in the back corner had water pooled inside the cover. The water was dripping on boxes of mortadella.

Provisions-Cooked Meats Walk-In Cooler

Water was dripping on boxes of mortadella from the deckhead. The top of at least one box had a significant amount of pooled water.

Provisions-F&B Locker

A number of lexan boxes with galley utensils were stored stacked directly on the deck, preventing easy deck cleaning.

Other-Sky Club Bar Locker 12-4-007

The deck had no coving and was in disrepair. The deck and bulkheads were heavily soiled. Canned soda was stored in this locker.

Bar-Lattitudes Bar

The time control plan for potentially hazardous foods was in a binder and not posted.

Bar-Lattitudes Bar

The light intensity behind the espresso machine was less than 110 lux. This was noted in the previous inspection. As a corrective action, staff installed three spot lights over the bottle display behind the espresso machine at the back bar counter. However, most of the light did not reach the back of the espresso machine. Staff stated that they would work to find a definite correction.

Bar-Lattitudes Bar

The sanitation solution with a wiping cloth next to the espresso machine had a chlorine concentration of 10 ppm.

Medical-Acute Gastrroenteritis (AGE) Reporting

No 24-hour report was submitted before arrival to the U.S. port of Lahaina, Hawaii on 26 April. The vessel was sailing from a foreign port.

Medical-Crew Late Reporting

On 12 April, a contractor experienced 3 episodes of diarrhea and 6 episodes of vomiting with a symptom onset at 10:00 but did not report until 16:24. The contractor was working during this time. Documentation showed that the contractor was disciplined.

Recreational Water Facilities-Slide Safety Sign

The safety sign at the entrance to the slide did not include 'Do not use these facilities if you are experiencing diarrhea, vomiting, or fever' and 'Shower before entering the facility.'

Children Area-Aquanauts' Restroom

No sign was posted advising users to use a paper towel to open the door upon exiting. The restroom did not have a hands free exit.

Galley-Deck 5 Buffet Station

The deli slicer had two slotted fasteners under the press plate in the food-contact surfaces.

Galley-Deck 4 Hot Section

The wiping cloths were damped with the 50-200 ppm chlorine sanitation solution and besides being used for cleaning and sanitizing surfaces, these were used while cooking and handling plates with cooked foods. It was observed repeatedly how the wiping cloths were about to touch the foods being cooked or plated. No foods appeared to be impacted at the time.

Provisions-F&B Locker

A number of lexan boxes with galley utensils were stored stacked directly on the deck.

Bar-Lattitudes Bar

The wiping cloth used for wiping the steamers of the espresso machine was stored in a solution with a chlorine concentration of 10 ppm.

Inspection on Sep 11, 2013 | Score: 95

Dining Room-Deck 4 Main Restaurant

There was heavy dust debris stuck along and between the deckhead panels directly over the clean counters at waiter stations 1, 3, 8, and 9 in the deck 4 main restaurant dining room.

Galley-Deck 4 Main Pot Wash

One filth fly was noted flying in the area of the soiled landing table.

Galley-Deck 4 Main Pot Wash

Cracked or broken deck tiles were noted in the pot wash area.

Galley-Crew Galley - Center

There was a water leak coming from the lower edge of the canopy hood (above the portable eyewash station) onto the top of a trolley of food.

Buffet-Crew Mess - Portable buffet section

There was poor or absent coving along the deck and bulkhead juncture behind the aft portable buffet station.

Buffet-Crew and Officers Mess

The bulk milk in the locked dispensers in both the crew and officers mess beverage stations were set inside the units without any support. As the refrigerated dispenser door was opened the bags would fall out of the unit and had to be held by hand. Staff stated they removed the bags from the supporting cardboard boxes to assist in temperature control. Contact the manufacturer of the dispenser to obtain rigid bag supports to install in these units.

Provisions-Dairy Walk-in Refrigerator

There was an active water leak from a deckhead hatch in the dairy walk-in refrigerator. Water drops were observed on the box of bagged milk stored on the pallet directly below. Staff immediately moved the boxes so they were not below the leaking water.

Provisions-Dairy Walk-in Refrigerator

There was an active water leak from a deckhead hatch in the dairy walk-in refrigerator.

Buffet-Windjammer Buffet - Fruit/Soup Island

One live filth fly was observed at the fruit and soup island.

Buffet-Dog House Beverage Counter

The deckhead over the portable table with coffee, tea, and water for passenger self-service was not completely covered, as there were 3/4 inch gaps present between the painted metal panels. Above that deckhead was what appeared to be wiring, insulation, and piping of with an unknown source. Additionally, the deck juncture with the bulkhead behind the table was not coved.

Buffet-Dog House Beverage Counter

The artificial light level at the portable table for the self-service beverages was less than the minimum 220 lux. There were no light fixtures in the deckhead over the beverage table.

Buffet-Dog House Beverage Counter

The exposed utilities and the unknown piping over the partly closed dechead above the passenger self-service beverage counter was not protective of the beverage dispensers or clean cup storage containers.

Bar-Lobby Bar

There was a visible mold present from swabs taken from interiors of the two in-use beer dispensing taps.

Bar-Cafe' Latitudes

The artificial light level behind the espresso machine on the back bar counter was below the minimum 110 lux. There were some overhead lights present in the cabinet of the back bar but they were controlled by a much larger area system.

Medical-Reportable Case Definition

A deck department crew member who was listed as non-reportable during the current voyage, presented to medical with 2 diarrhea episodes and was issued anti-diarrheal medication and isolated for 24 hours from the last symptom. When questioned by the inspector, staff were unaware that a reportable case definition can be diarrhea episodes that are above normal for the individual. No remarks were in this patient's file that indicated that these symptoms were normal for the individual.

Medical-Reporting

The 24 and 4 hour reporting being automatically submitted by the electronic medical database was reporting incorrect passenger and crew counts for several recent voyages. The current voyage from 6 - 13 September reported 2187 passengers and 911 crew members when in reality the cruise began with 2152 passengers and 897 crew members. On the voyage from 9 - 16 August, the 24 hour report listed 2,419 passengers and 903 crew members, but when the cruise began, there were only 2,385 passengers and 871 crew members.

Other-Forward Port Side Luggae Trolley Storgae

Approximately, 5 wooden pallets, each with 20 boxes of dried soup noodles were being stored against the bulkhead in this area. Supports have been installed in order to hang vinyl curtains to provide separation from the open deck area. A mop and a broom/dust pan were stored in contact with the food pallets and there was an accumulation of dust debris on the deck where the pallets were stored. This area is not constructed to food storage standards and is a high traffic area. A similar violation was written on the previous inspection.

Other-Starboard and Port Provision Corridor

Three pallets, each with approximately 5 large boxes of individually packaged chips were stored up against the main provisioning door in this area. According to staff, the chips have been stored in this area for the previous 2 cruises or 14 days. The deckhead above the food items was open to numerous wires and hydraulic piping to the door. Pallets of boxed water was also stored at the same location on the port side. These food items were moved to an area within this main provisioning corridor which was finished to storage standards.

Potable Water-Technical Filling Deck 3 FZ 5

A rubber mat was placed around the air gap at this location in order to minimize excessive splashing.

Recreational Water Facilities-Whirlpool Antientrapment

It was unclear whether the two suction drain covers at each of the two newly installed whirlpools were compliant with ASME A112.19.8 requirements. Also, each of the whirlpools had 2 suction drains that were less than 3 feet apart and had no secondary anitentrapment feature such as an SVRS or APS. According to staff, these whirlpools were installed in August 2013.

Recreational Water Facilities-Kids Pool and Slide

There were no chart recorder records for the chlorine residual and pH monitoring for the kids water slide since April 2013. Only some of the water circulation for the pool and slide are combined, and the combined parts involve the compensation tank. To be treated as one combined system the water from the pool would fully supply the slide and all the water returning from the slide should drain directly back to the pool. As designed there should be individual monitoring and recording from the slide and the pool.

Inspection on May 10, 2013 | Score: 97

Potable Water-Distribution System Maintenance

On 2 May, maintenance was performed on a portion of the potable water distribution system. There was no documentation for the disinfection or the chlorine level before this segment of the distribution system was put back into service.

Other-Forward Port Side Luggage Storage Area

Pallets of canned soda, dried soup noodles, and toiletries were stored in this area alongside three mop buckets and bicycles. The pallets were covered with clean table cloths. The area was not constructed to food storage standards. Staff stated the shipment arrived on 6 May in Honolulu, but was supposed to arrive on 17 May in Vancouver.

Medical-Acute Gastroenteritis (AGE) Report

For the voyage dated 19 April - 6 May, the AGE report submitted to CDC indicated the voyage began on 18 April, one day prior to the actual start date.

Other-Forward Port Side Luggage Storage Area

Pallets of canned soda, dried soup noodles, and toiletries were stored in this area alongside three mop buckets and bicycles. The pallets were covered with clean table cloths. The area was not constructed to food storage standards. Staff stated the shipment arrived on 6 May in Honolulu, but was supposed to arrive on 17 May in Vancouver.

Recreational Water Facilities-Whirpools #2 and #3

According to the written records, on 6 May whirlpools #2 and #3 were closed due to high chlorine level greater than 10 ppm at 19:35. The whirlpools were dechlorinated, drained, and filled without being super chlorinated. There were no records indicating a chlorine concentration of 10 ppm or higher for more than 1 hour. Also, on 6 May, whirlpool #1 was accidently drained at 20:56 without being super chlorinated.

Recreational Water Facilities-Main Pool and Solarium Pool

The turnover rate for the main pool was 3 hours 58 minutes. The turnover rate for the Solarium pool was 2 hours 12 minutes. Both of these facilities are considered interactive recreational water facilities due to their waterfall features, and should have a turnover rate of 2 hours.

Potable Water-Window Washing

The Combraco 40-3255F double check backflow prevention device installed on three window washing systems was not equipped with an atmospheric vent.

Potable Water-Distribution System Maintenance

On 2 May, staff stated approximately 8 meters of new 8-inch pipe was installed on the potable water distribution system. Each piece of pipe was individually flushed with 1,000 ppm chlorine before being installed on the distribution line. Following the installation, the entire pipe and the distribution line were flushed with 2 ppm chlorine for at least 30 minutes directed to the gray water tank, and then flushed with potable water for at least 30 minutes directed to the gray water tank. There was no documentation for the disinfection or the chlorine level before this segment of the distribution system was put back into service. The electronic records for the engine room distribution point indicated the chlorine levels ranged 1.0 - 1.6 ppm chlorine for 2-4 May.

Housekeeping-Outbreak Prevention and Response Plan (OPRP)

There were no written procedures to protect the passengers and crew from exposure to disinfectants.

Buffet-Windjammer - Cereal Station

The paper towels in the dispenser at the handwash station were wet throughout. The dispenser was mounted just below the counter and the handwash sink basin.

Buffet-Windjammer - Time Control Plan

The posted time as a public health control plan stated that all cold foods in units on the buffet were under time control, and that all foods were to be discarded from the buffet and none were allowed to be re-used. There were undercounter reach-in refrigerators throughout the buffet areas and all were marked temperature control. Most contained individual packages of milk and yogurt, but the temperatures were verified and within VSP limits.

Buffet-Windjammer - Time Control Plan

The written time control plan specified that only containers of dessert and salad items served at lunch and dinner on preparation counters were on time control. It also stated that due to the time from set-up through discard being 4 hours that no labels were required on individual containers of food. There were pans of potentially hazardous food during the breakfast service on preparation counters on the buffet area, such as cheese, liquid egg and egg whites, and shell eggs. Each container was labeled with the set-up and discard time.

Galley-Deck 5 - Buffet Station

Five separate deckhead exhaust vent covers were soiled with dust along the two long preparation counters. Staff immediately cleaned each of these vent covers during the inspection.

Galley-Deck 5 - Buffet Station

There was a deckhead water leak at the air supply vent near the walk-in refrigerator.

Galley-Deck 4 - Pastry

In the forward preparation counters the two opposite undercounter reach-in refrigerators on the starboard end had a gap present at the lower door which was large enough for folded papers to pass into the refrigerators when closed.

Galley-Deck 4 - Pastry

There was liquid dripping from between two deckhead panels on the right side of the walk-in refrigerator.

Galley-Time Control

The posted time control plan did not identify containers of food on preparation counters as being on time control. Several pans with potentially hazardous foods in the cold pantry were labeled with discard times and were on time control according to staff. Additionally, clarified butter in a pan on the range had a discard label affixed and was said to be on time control, but that unit was not listed among the time control units in the written plan.

Galley-Cold Pantry

One live fruit fly was in this area near the posted time control plan.

Buffet-Crew Mess - Beverage Station

One live filth fly was on a deckhead light fixture over the beverage station counter.

Buffet-Crew Mess - Beverage Station

Some of the recessed deckhead lights over the buffet counter had a soil residue which appeared to be splashed into the fixture.

Buffet-Crew Mess - Beverage Station

Several of the recessed deckhead lights over the beverage station were not shielded. It was not clear examining the fluorescent bulb if the light was shatter-resistant.

Pantry-Pool Bar Pantry

There was an unknown oil residue in several areas of the deckhead throughout the pantry. Some areas had actual droplets of this oil product, but none were dripping onto surfaces below. Staff were not aware of any product used for treating the deckhead which results in such an oily residue.

Inspection on Aug 26, 2012 | Score: 99

Medical-Surveillance Log (Electronic)

The electronic Acute Gastroenteritis (AGE) log did not include all information as it appeared in the 2011 VSP Operations Manual.

Medical-Surveillance Log (Electronic)

The electronic database and interface for AGE illness data input did allow medical staff to determine/diagnose a case when 'diarrhea was in excess of what was normal for an individual.'

Recreational Water Facilities-Test Kits

Existing test kits to measure Recreational Water Facility (RWF) quality parameters could not measure total alkalinity. According to the staff, new kits were on order.

Recreational Water Facilities-Antientrapment Drain Covers

Gravity drains for swimming pools did not have a secondary alarm system installed or ASME A112.19.8 complaint drain cover. The gravity drain cover for the swimming pool adjacent to the slide was not an ASME A112.19.8 compliant cover. The existing cover was installed directly over the old drain cover, which created a 'zero' space sump.

Recreational Water Facilities-Automated Free Halogen and pH Testing

Chart recorders or electronic data loggers with security features were not installed to record pH and free residual halogen for each Recreational Water Facility (RWF) from either the body of the RWF or from a return line before the compensation/buffer tank. According to the staff, recorders will be installed in the next few months.

Food Service General-Decks

Deck tiles and deck/bulkhead coving tiles were cracked, chipped, or broken in many food areas. This included the Windjammer port hot island, Giovanni's galley below the fire extinguisher, Chops Grille to the right of the entrance door, deck 5 main galley bakery at the handwash station next to reach-in refrigerator R-05-11, and deck 5 main galley hot line.

Buffet-Windjammer Starboard Hot Island

From the service side, there was a seam between two counter top panels above the left middle undercounter hot holding unit. It appeared soft sealant was used, which loosed as it became warm.

Buffet-Egg Harbor

A consumer advisory was not posted at food outlets where eggs were cooked to order.

Galley-Windjammer

In the buffet preparation area at the back handwash station, there was a gap at the lower bulkhead where it met the deck/bulkhead coving. Also, there were gaps along the horizontal panel at the deck/ bulkhead juncture.

Food Service General-Chilled Water and Brine Lines

The chilled water lines for the ice machines and the brine lines for the upright refrigerators were not uniquely identified. Staff stated labels were ordered and are scheduled to arrive on 14 September.

Galley-Windjammer Dishwash Area

A gap leading to a void space was present where the water lines for the handwash station penetrated the bulkhead.

Food Service General-Lighting

The light intensity was below 110 lux behind and around many pieces of deck- and counter-mounted equipment throughout food preparation, storage, and dispensing areas.

Other-Izumi

The light intensity was below 220 lux on the back preparation counter.

Galley-Windjammer Hot Line

The light intensity was below 220 lux on the preparation counter to the right of the deep fryers.

Galley-Samba

Slotted fasteners were used for the handles of the cold basin cover. When the cover was closed, these slotted fasteners were in the food splash zone.

Galley-Giovanni's

The electric supply cables to the grooved steak grill were shielded by stainless steel braid and were located in the built-in stainless steel grease collection compartment. The braided cables were difficult to clean and were exposed to splash from the grill. This item was noted on the previous inspection. Staff showed a purchase order dated 22 July for new coiled cables.

Galley-Deck 4 Potwash

A fourth test cock was not installed as a part of the Reduced Pressure zone (RPz) backflow prevention assembly attached to the large trolley wash machine.

Buffet-Crew Mess

Handles of serving utensils for three plates of food out for self-service were in contact with the food product.

Galley-

The posted time control plan did not indicate the Baines marie were time control units for hot foods prior to going out for service. The Baines marie were labeled as being on time control. Also, the posted time control plan contained numerous water spots and the ink was smeared, making it difficult to read portions of the plan.

Food Service General-Ice Machines

Quaternary ammonia test strips were not available to test the concentration of quaternary ammonia used to sanitize the internal food contact surfaces of ice machines. Staff used peracetic acid test strips for the cleaning solution, not the sanitizer solution.

Inspection on Apr 21, 2012 | Score: 98

Medical-Acute Gastroenteritis (AGE) Surveillance Log

The electronic database used for collecting AGE illness information could not be exported into the standardized AGE surveillance log exactly as it appears in the 2011 VSP Operations Manual.

Medical-AGE Database

The electronic database used for collecting AGE illness information used the previous VSP definition for a reportable AGE illness case and did not consider diarrhea in excess of what was normal for the individual. A person with underlying medical conditions was reported as an AGE case due to this database error.

Potable Water-Dialysis Machine

An unidentified Oras backflow prevention device was installed on the potable water line for the dialysis machine. The list of backflow prevention devices indicated a Watts 9D was installed. Corporate Office and Dialysis At Sea requested that all onboard backflow prevention devices be removed, as the dialysis machines have internal backflow prevention, but there was no documentation of this internal protection.

Housekeeping-Medical Center Public Toilet Room

The public toilet room in the medical center did not contain a sign advising the use of a paper towel to open the door. The exit was not hands free.

Potable Water-Oxivir Five 16 Dispensing Stations

The list of backflow prevention devices indicated the air gaps for the Oxivir Five 16 dispensing stations were last inspected in December 2010.

Recreational Water Facilities-Sample Lines

The sample lines for the electronic data loggers for all of the recreational water facilities were located after the compensation tank.

Recreational Water Facilities-Antientrapment

Each swimming pool had two gravity drains greater than three feet apart constructed of a standard design and no alarms were installed.

Recreational Water Facilities-Automated Monitoring

The electronic data loggers for all of the recreational water facilities only monitored the free chlorine residual. Manual readings of the free chlorine residual and pH were conducted until the electronic data loggers become fully operational.

Recreational Water Facilities-Water Chemistry

Staff were not able to monitor the combined chlorine and total alkalinity for the recreational water facilities.

Potable Water-Window Washing

The list of backflow prevention devices indicated two Watts 9D-M2 devices were installed inside the deck 8 forward starboard store room for the window washing system. Upon inspection of the area, these devices could not be located.

Potable Water-Photo Shop Sink

The air gap below the vent of the Watts 9D-M2 backflow prevention device was not at least twice the diameter of the vent opening.

Recreational Water Facilities-Safety Signs

The safety signs for all of the recreational water facilities did not include all of the requirements as specified in the 2011 VSP Operations Manual.

Recreational Water Facilities-Solarium Pool

The shepherd's hook was not long enough to reach the center of the deepest portion of the pool plus two feet.

Integrated Pest Management-Rodent Guards

The rodent guards were located against the hull, allowing rodents easy access to the vessel.

Integrated Pest Management-Follow-Up Inspections

Follow-up inspections results were not documented.

Potable Water-Tank Maintenance

Since the last inspection, eight potable water storage tanks were painted or disinfected after entry. For four of these tanks, the free chlorine residual level was not documented before the tank was placed back into service.

Children Area-Adventure Ocean

In the 3-5 year old's toilet room, the height of the handwashing sink was greater than 560 millimeters (22 inches) above the deck and no step stool was provided.

Children Area-Adventure Ocean

In the 3-5 year old's toilet room, the water temperature at the handwashing station was measured at 120°F using the staff's thermometer.

Housekeeping-Outbreak Prevention and Response Plan (OPRP)

The OPRP did not include procedures to inform passengers and crew members embarking the vessel following an outbreak voyage.

Galley-Deck 12 Samba Galley

The plastic cover for the cold top was cracked along the edges and hinges, creating a difficult to clean surface along the inside food contact surface.

Food Service General-Lighting

The light intensity around and behind numerous pieces of deck-mounted equipment throughout food preparation, storage, and dispensing areas was less than 110 lux.

Buffet-Windjammer

Below the marble top over-shelves, the top portion of the shelf-mounted stainless-steel food warmers throughout the area were soiled with an accumulation of dust, old grease, and food residue.

Galley-Cold Preparation

Five small black flies were on the deckhead and bulkhead. The area was in use at the time of the inspection.

Galley-Warewash

Condensation was along the length of the deckhead above the stainless steel clean storage racks.

Galley-Warewash

Numerous plates, cups, and large salad bowls were in the prewash and wash tanks of the flight-type warewash machine. According to the maintenance staff, the water pressure in the two tanks was not properly adjusted. The items were properly washed, rinsed, and sanitized in the warewash machine.

Galley-

Single service articles were stored on an inverted plastic dish rack stored on the deck in the open dry storage locker FSD-11-7-022. The items were less than 150 millimeters (6 inches) above the deck.

Galley-Giovanni's

The bulkhead/deck juncture was not coved in the food transportation corridor between the galley and the dining area.

Galley-Giovanni's

The electric supply cables to the grooved steak grill were shielded by stainless steel braid and were located in the built-in stainless steel grease collection compartment. The braided cables were difficult to clean and were exposed to splash from the grill.

Galley-Deck 5 Beverage Station

Water dripped from a deckhead-mounted light fixture onto the deck immediately adjacent to the two counter-mounted ice dispensers.

Galley-Deck 5 Beverage Station

Three small black flies were inside the technical compartment immediately below the counter-mounted ice dispensers. The area was in use at the time of the inspection.

Galley-Deck 5 Beverage Station

Water drain lines from melting ice from the two counter-mounted ice dispensers drained into the stainless steel cabinet immediately below the dispensers.

Galley-Deck 5 Beverage Station

An accumulation of a dark sticky substance soiled the inside of the stainless steel cabinet immediately below the counter-mounted ice-dispensers.

Galley-Deck 5 Beverage Station

The distance between the top of the counter-mounted ice dispensers and the deckhead measured two inches, making cleaning the area difficult.

Galley-Deck 4 Potwash

The reduced pressure backflow prevention device located immediately above the door of the heat sanitizing trolley wash machine did not have a fourth test cock and lacked the reduced pressure zone manufacturer supplied valves. Documentation from the manufacturer was not evaluated.

Galley-Deck 4 Buffalo Chopper

The plastic lid was cracked along the inside, making cleaning difficult.

Galley-Deck 12 Samba Galley

The plastic cover for the cold top was cracked along the edges and hinges, creating a difficult to clean surface along the outside nonfood contact surface.

Galley-Deck 4 Buffalo Chopper

The plastic lid was cracked along the outside, making cleaning difficult.

Galley-Deck 5 Blast Chiller

Water from the ice inside the technical compartment of blast chiller R-05-20 penetrated the door gasket and dripped along the inside of the blast chiller door.

Inspection on Aug 23, 2011 | Score: 96

Buffet-Windjammer Port Coffee Station

The bottom of the undercounter soda cabinet was soiled with what appeared to be soda syrup. This was corrected.

Buffet-Windjammer Port Cold Counter

The handles of a pair of tongs were in direct contact with rolls. The tongs were moved.

Bar-Izumi

The grout around the cable penetrations in the bottoms of the undercounter technical compartments was rough and loose.

Bar-Rita's Cantina

In the technical compartment below the speed rail, there were gaps where the pipes and cables penetrated the left side of the compartment.

Galley-Door from Rita's Cantina Bar

On the door from Rita's Cantina bar, the hinged panel on the bottom of the door was damaged, the lock cylinder was missing, exposing a hole, and the locking mechanism on the side of the door was not flush, creating a seam.

Galley-Dishwash Area

The final rinse temperature gauge read between 127 and 148 °F. The plate temperature was measured at above 160 °F, indicating that the gauge was not working properly. The gauge was repaired.

Galley-Samba Grill

The bottom, right underside of the previously cleaned stove top unit was soiled. Soiled brown liquid was dripping to the deck.

Galley-Samba Grill

The deck was soiled with brown liquid below the stove top.

Galley-Samba Grill

There were slotted fasteners inside the Churascco oven securing the heating elements and profile strips in the top, back part of the oven. There was also a slotted fastener on the left side of the oven.

Other-Deck 10 Concierge Lounge and Diamond Club

In both of these areas, the time as a public health control plans did not include the milk and creamer at the coffee stations. The food service in these areas was always less than four hours, but the coffee stations were open for longer than four hours. The milk and creamer at each of these areas had four hour discard labels.

Bar-Deck 10 Concierge Lounge

The grout at the juncture between the deck and bulkhead cove tile was cracked below the back bar bottle display shelf.

Buffet-Park Cafe Beverage Station

There was no coving at the juncture between the deck and the cabinet.

Buffet-Park Cafe Sandwich Station

The technical compartment for the cold display unit was not accessible for cleaning around and behind the insulated pipes. This was noted on the 14 June 2011 VSP renovation inspection.

Galley-Chops

The grout around the ramp at fire door 06-5-013 was chipped. When stepped on, water came out from under the ramp.

Galley-Chops

The grout around the ramp at fire door 06-5-017 was chipped. When stepped on, water came out from under the ramp.

Galley-Chops

Water was leaking from one of the pipes in the technical compartment below the dipper well.

Galley-Deck 5 Room Service Coffee Station

There was a slight leak from the backflow prevention device for the coffee machine. Water was pooled below the device.

Galley-Deck 5 Cold Buffet Station

The insulation on the pipes in the technical compartments for the undercounter refrigerators was soiled.

Galley-Deck 5 Cold Buffet Station

There was a drip from the deckhead to the deck at the left corner of the front counter.

Galley-Deck 5 Hot Galley

There was missing and recessed deck grout under the grills.

Galley-Deck 5 Hot Galley Walk In

There was a drip from the deckhead light box closest to the entry door.

Galley-Deck 4 Vegetable Preparation

The drain nozzle on the previously cleaned deep fat fryer was soiled.

Galley-Deck 4 Pastry

The drain line for the handwash station did not reach the scupper and water drained directly on the deck. This was corrected.

Galley-Deck 4 Pastry

The counter top cutting boards were gouged and scored. According to the staff, the boards were scheduled to be resurfaced in two days.

Galley-Deck 4 Pastry

The counter top cutting boards were soiled in the gouges and scores. According to the staff, the boards were scheduled to be resurfaced in two days.

Galley-Deck 4 Pot Wash

There was a leak at the spray hose closest to the bulkhead.

Galley-Deck 4 Hot Galley

The bottom, right underside of the previously cleaned griddle closest to the chef's office was soiled. Soiled brown liquid was dripping to the deck.

Galley-Deck 4 Hot Galley

The deck was soiled with brown liquid on the deck below the griddle closest to the chef's office.

Dining Room-Deck 4 Port Side Station

A wet rag was in the bottom of an empty sanitizing bucket. The area was closed at the time of the inspection. The rag was removed.

Buffet-Beverage Station

The area behind the ice chute on the ice dispensing machine was soiled.

Buffet-Officer's Mess Beverage Station

The area behind the ice chute on the ice dispensing machine was soiled.

Galley-Deck 4 Hot Galley

There was missing and recessed deck grout in this area.

Galley-Hot Galley

The deck and bulkhead were soiled with brown liquid adjacent to and below the right front corner of stove top #3.

Galley-

There was one large fly near the ice machine. The pest management personnel were notified.

Preparation Room-Raw Meat Walk In

The locking cylinder on the door was missing, exposing holes on both sides of the door. A work order had already be submitted.

Bar-Latte-tudes

It was unclear if the microwave on the front counter met ANSI or equivalent standards for materials, design, and construction. There were small holes on the inside of the oven, making cleaning difficult.

Bar-Latte-tudes

The pipe insulation in the technical compartment below the point of sale (POS) station was soiled.

Potable Water-Cross-Connection Control Plan

The backflow prevention device between the reverse osmosis unit and the evaporator was not listed on the cross-connection control plan. According to the staff, this connection is not in use due to a reconfiguration and the device will be removed.

Potable Water-LO #803/01-31

There was no backflow prevention device on the toilet connection for this cabin. However, a device was listed on the cross-connection control plan.

Integrated Pest Management-Rodent Guards

The rodent guards were located extremely close to the vessel, allowing rodents easy access to the vessel. According to the integrated pest management monitoring logs, rodents have been sighted on the vessel.

Potable Water-Deck 9 Pool Equipment Room

The vessel was using blue to indicate potable water and green to indicate drain lines. The two filter outlet lines for the main swimming pool were painted both blue and green. The main drain line and one filter outlet line for the kids pool and the solarium pool were painted both blue and green. The main drain outlet line for jacuzzi #1 was painted both green and blue and one filter outlet line was painted blue.

Potable Water-Far Point

The vessel was using a Dulcotest meter with Hach DPD reagent to take readings of free chlorine levels at the far point. However, the manufacturer's instructions clearly stated to use the DPD reagent solutions that came with the meter. When the Dulcotest meter was checked against the calibration reference standards, the meter was out of range on both standards. In addition, two DPD reagent solutions were required for testing the free chlorine with this meter, and one of them was expired. The inspector's meter read between 0.47 and 0.49 ppm free chlorine and the vessel's meter read between 1.00 and 1.05 ppm free chlorine. The analyzer at the far point read approximately 0.61 ppm free chlorine. The far point free chlorine readings were retested with a low range Hach meter, and this meter was within acceptable ranges of the inspector's meter and the far point analyzer for free chlorine.

Inspection on Apr 16, 2011 | Score: 98

Medical-Crew Gastrointestinal (GI) Illness Reporting

A review of the previous 5 voyages in GI illness reporting among crew revealed 6 total reportable cases. One bar utility staff developed GI illness symptoms at 1 am on 7 April and only reported to the ship's medical center at 7:53 pm on that day. A casino dealer had GI illness onset at 2 am on 3 April and reported to medical at 4:36 pm. A cook had GI illness onset at 9 am on 3 April and reported to medical at 9:04 pm. Another dealer had GI illness symptoms beginning on 5 April at 11 pm and reported to the medical center at 4:30 pm on 6 April.

Pantry-Deck 9 Aft Pantry

A wet wiping cloth was tied in a knot around the outside metal handle of the full bucket of chlorine sanitizing solution between uses.

Other-Deck 10 Concierge Club

There was bare wood and pressed wood panels on the interior underside of the wood cabinet beneath the double sink basin. There were also open penetrations where the power cable and water tube passed thru.

Other-Deck 10 Concierge Club

A double basin handwash station is installed at the counter where alcoholic drinks are prepared by staff and served to guests. There was no utility sink installed and the handwash sink can only be used for handwashing.

Other-Deck 10 Concierge Club

Some of the previously cleaned drink glasses stored over the sink were soiled with drink residue. This was especially true in the martini glasses.

Potable Water-Tank Coating

Touch-up painting took place on potable water tank interiors for tanks 3 port, 7 and 8 starboard, and 4 starboard between December 2010 and March 2011. In reviewing the record of the painting there was no comment that the application was done in accordance with the specifications of the manufacturer (International Paint), and there was no comment on time or temperature of the curing or drying, so it was unclear if the manufacturer's specifications for those steps were followed.

Provisions-Frozen Poultry

The heating coil was not operating and the drip pan below the cooling unit was completely full of ice. There was food stored below the cooling unit, but there was no ice on the items.

Provisions-Ice Cream Freezer

On the right side of the entrance, the vertical door gasket was torn in many places.

Provisions-Dairy Products

At the walk-through between the front and back areas of the room, the lower right and left were damaged causing gaps and seams between bulkhead panels.

Provisions-Dry Stores

On the inside of the entrance door frame, there was a seam where the profile was not flush with the bulkhead. At the lower left of the threshold, the door frame panel was bent and this caused a large gap.

Preparation Room-

Inside the undercounter refrigeration technical compartments R-02-03/A & /B, the bulkhead pipe penetrations were not completely sealed. There was a space between the technical compartment and the bulkhead.

Preparation Room-

The back panel was soiled in the undercounter refrigeration technical compartments R-02-03/A & /B.

Preparation Room-

Inside the potato peeler, there were three missing fasteners above the chute, making cleaning difficult.

Galley-Potwash

There were pans stacked on the clean landing table of the potwash machine. The pans were wet and not positioned to allow for air drying.

Buffet-Beverage Station

The surface directly above the outer chute of the ice dispensing machine was soiled.

Buffet-Officer Mess

Three bowls of apples were out for service but not placed under a sneeze shield.

Buffet-Officer Mess

On the coffee machine, the lower edge of the frame of the milk refrigerator compartment was soiled.

Galley-Deck 4 - Hot Galley

There was a leak at the front valve in the technical compartment of the center bain marie.

Galley-Deck 4 - Pastry

At the handwash station by the walk-in refrigerator, the lower edge of the corner profile was loose from the mount of the handwash station to the coved deck tile.

Galley-Deck 4 - Cold Pantry

There was no data plate on the undercounter dishwash machine.

Dining Room-Deck 5 - Main Dining

Soft sealant was used for coving at the deck/counter juncture at the waiter stations.

Buffet-

At the starboard/aft desert station, inside technical compartment R-11-22/B, the pipes in the front of the compartment were soiled with a black material. There was also a large amount of black material on the lower edge of the back left panel of the compartment.

Buffet-

There was no side sneeze shield on one small portable sneeze guard placed near the handwash of the starboard/center island.

Buffet-Port and Starboard Cold Lines

At the small islands with no crew side, there was a large gap between the interior of the technical compartment and the decorative cabinet of the buffet. It was open to the area below the technical compartment with no means to clean or inspect the area below.

Galley-Dishwash

The final rinse plate-level temperature was measured at 178°F, but the final rinse machine display temperature never indicated above 168°F.

Galley-Hot Galley

There was a gap between a deckhead panel and a profile strip above the handwash station by the tilting kettle.

Galley-Portofino

At the char-grill, the underside of the grill plates and the stainless steel mesh electrical conduit were soiled with a black carbonized material.

Dining Room-Chops

There was soft sealant used for coving at the deck/counter juncture of the waiter stations.

Galley-Chops

On the potwash clean storage rack, there was one pan with non-stick coating that was scratched and worn in several places. The pan was discarded.

Bar-Deck 10 Concierge Lounge

There was no coving at the deck/counter juncture in the bar area.

Pantry-Pool Bar

In the technical space below the speed rail of the service bar, the penetration for the multi-flow hoses was not sealed.

Pantry-Pool Bar

In the technical space below the speed rail of the service bar, the insulated pipes were soiled.

Pantry-Pool Bar

The door handle to the cold room was very loose and the profile plate around the inside handle was missing.

Bar-Solarium Bar

The inside of the left beer tap was soiled.

Inspection on Jun 13, 2010 | Score: 100

Food Service General-Decks

In a few locations in food preparation and storage areas, there were cracked and missing deck tiles. In a few locations along the deck/equipment foundations in the Windjammer Buffet, soft sealant was used as coving material. In a few locations along the deck/bulkhead junctures, above the coving tiles, soft sealant was cracked, missing and pealing.

Buffet-Windjammer - Cold Line

Food debris was noted in the technical space of the port side cold line and also in the starboard cold line.

Buffet-Windjammer - Beverage Station

The conduit for the point-of-sale machine (computer) was laying on the counter, making cleaning difficult. This item was corrected.

Buffet-Windjammer - Beverage Station

The counter and the conduit were soiled with a sticky residue.

Galley-Windjammer - Warewashing

Condensate was observed collecting in the ventilation hood above the soiled landing. The two crew members on the soiled landing were observed sweating.

Galley-Deck 5 - Warewashing

The far right nozzle of the final rinse for the flight-type warewash machine did not function.

Galley-Deck 5 - Warewashing

The installed final rinse thermometer for the flight-type warewash machine registered 223°F. A manual reading was taken, and the temperature registered 168°F.

Galley-Deck 4 - Beverage Station

There was a leak under the soda machine.

Galley-Deck 5 - Beverage Station

There was a leak under the soda machine. The source of the leak could not be determined.

Galley-Deck 4 - Beverage Station

The technical compartment below the soda machine was soiled with a sticky brown residue.

Buffet-Deck 3 - Officer's Mess

An excessive amount of condensate was observed collecting along the sneeze shield, service counter, and deckhead directly above the steam table. Condensate was observed dripping from the sneeze shield and deckhead onto the counter below. Food was not present.

Medical-Gastrointestinal Illness Surveillance Log

The electronic version of the log had all the required data fields, however, the printed version was missing the cabin number field.

Potable Water-Medical - Microbiological Sampling

The incubator internal temperature reading was 44°F. The Colisure literature stated that the incubation temperature was to be 35°F +/- 0.5°F. There was a sample bottle in the unit at the time of the inspection.

Potable Water-Bunkering Hoses

One hose was not labeled "Potable Water Only" at both ends.

Bar-Solarium Pantry Store Room

The deck was soiled below the deck stands to the right of the entry door.

Bar-Solarium

The backflow prevention device on the potable water line to the espresso machine was leaking around the intermediate atmospheric vent.

Bar-Latritude Coffee

The pantry cleaning locker was not labeled.

Bar-Schoonar

The soft, absorbent sail cloth on the deckhead was soiled and stained in a few areas.