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Ms zuiderdam 66431984196dd8b1fcc6fe953e53ab979f8f54f806457d7b3369f3aaf61d8b66

Image credit: VesselFinder

MS Zuiderdam

Cruise Line: Holland America Line »
Year Built
2002
Capacity
1,848passengers
Registered In
Netherlands c0d36f405434e2a08ea4c75d7a34b6e8bb650aa339a2c0fd94466d1b1c060f30Netherlands What's This Flag?

Health

Federal health inspectors from the Centers for Disease Control and Prevention inspect cruise ships twice a year, checking everything from kitchen equipment to dishwasher temperatures, and grade ships based on what they find. A score below 86 is considered failing. Cruise ships are also required to report all illness outbreaks affecting more than 3% of passengers or crew to the CDC. Inspections and outbreaks from 2010 to the present are shown below.

Health Scores & Inspections
95/100

Health Score: Mar 2015

 

Highest: 100 Lowest: 95


248

Deficiencies (found in 10 inspections).

See Details »

Illness Outbreaks
1

Outbreak

See Details »

Health Scores & Inspections: Details

Inspection on Mar 16, 2015 | Score: 95

Food Service General-Decks - Main Galley and Crew Galley

The vessel had several food area decks where the deck paint was in poor repair. The paint was peeling and pitted in some areas of the buffet preparation room, main galley (decks 2 and 3), crew galley and service lines and lido service lines. Deck repairs are planned during the two-week dry-dock in April 2015.

Galley-Deck 2 - Pinnacle Grill

The soap in the dispenser at the handwashing sink in the middle of the grill counter had been diluted with water to the point that it would not produce suds.

Galley-Deck 2 and 3 - Main Galley

Absorbent foam padding was found on the outer deflector panel and covering the openings where the refrigeration lines entered the ice maker section of the machine from the compressor area. Moisture was found in this padding on two of three machines checked that could leak into the ice water bath.

Preparation Room-Deck A - Lido Prep

The underside of the back plate on a previously cleaned food slicer had old food soil on it. A black residue was found on the small nozzles in the previously cleaned salad ingredient washing machine.

Provisions-Deck A - Dry Stores

Old food debris and dirt was noted behind the shelving foot pads near the bulkhead along the back left corner of the room.

Provisions-Deck B - Dairy Cooler

A small amount of food debris was noted on the deck near the shelving foot pads along the left bulkhead.

Buffet-Deck A - Crew Mess

A grease film and soil was noted in a wiping cloth storage bucket at the end of the crew mess line. The solution was changed while the team was still in the area.

Buffet-Deck 9 - Buffet Counters

Open-woven bread baskets were being used as a direct bread-contact surface at all of the buffet counters. Accumulation of bread crumbs were found in the difficult to clean weaving.

Buffet-Deck 9 - Cheese Counter

Regular knives and forks were being used for passengers to slice bulk cheese from platters on the display. The short handles put the passengers hands in close proximity to the cheese that was being sliced. These handles were observed resting on other platters of cheese between the uses by the passengers.

Medical-Crew Gastrointestinal (GI) Illness Reporting

A cast member had onset of GI illness symptoms at 9 am on 3 March, went ashore in Costa Rica, ate food there for lunch and reported to the ship's medical facility at 5 pm. A beverage manager had onset of GI illness symptoms on 25 February at 5:30 pm, but did not report to the medical center until 26 February at 7:55 am. A bar tender had onset of GI illness symptoms at 12:30 pm on 25 February, worked from 9 am to 3pm, and ate lunch and dinner in the crew mess before reporting to the medical center at 5 pm. A dining room runner had onset of GI illness symptoms at 6 am on 14 February, ate breakfast in the crew mess, and reported the symptoms to the medical center at 10;15. A guest relations associate had onset of GI illness symptoms at 4 pm on 7 February, worked from 5 to 6:30 pm, and reported to the medical center at 7:45 pm. Each of these individuals were disciplined for their non-compliance. A similar violation was noted on the last VSP inspection on 19 December, 2014.

Medical-GI Illness Food and Activity Questionnaire

The ship uses a fleet form for the 72 hour food and activity questionnaire. This form did not have data fields specific to the place where foods were consumed on the ship for crew members, as is the case in the standardized questionnaire from the CDC Vessel Sanitation Program. In some crew food histories the place for meals was written in on the side, while others provided no information for any of the meals on where it was consumed.

Pantry-Housekeeping Pantries on Deck 1 and 8

In the deck 1 pantry (P.1.2.01), inside ice machine #40 there was a grey foam pad glued to the exterior side of the removable plastic panel covering the ice cuber panel. This foam pad was absorbent and had surface damage from cuts in the center and upper portions. Additionally, the lower left quarter of the pad was saturated with water. In the deck 8 pantry (P.8.4.02), the foam pad on the exterior of the plastic cuber panel was damaged along the soft surface and the lower half of the pad was loose from the panel with old glue residue still present on both the panel and the pad. A clear water mark at the middle of the pad was evidence of some past water saturation that likely caused it to loose adhesive quality. The pad was dry during the inspection.

Recreational Water Facilities-Deck 9 Forward Whirlpool and Starboard Whirlpool

The whirlpool spas on deck 9 were all empty of water and netted. The anti-entrapment drain covers in the center bottom of both the forward whirlpool and the starboard whirlpool were broken open from damage to the top surface. Ship staff replaced each drain cover during the inspection.

Bar-Deck 12 - Midship Lido Bar

A soft fabric circular deckhead was noted over the front bar. Staff stated this material was to be replaced with a hard, durable easy to clean material in the upcoming April dry dock.

Inspection on Dec 19, 2014 | Score: 100

*General Comment-Cooling Logs - Kudos

The vessel was placing a sticker with the corresponding discard date on each page of the cooling logs. This allowed the cooks to easily identify the correct discard date for every food item on the log, minimizing the risk of errors. This also allowed the management to easily identify items when cross-checking the prepared foods under temperature control against the cooling logs.

Food Service General-Decks

The vessel had recently painted several food area decks, but the paint was not applied properly and was peeling and pitted in some areas of the buffet preparation room, main galley (decks 2 and 3), and lido service lines. New paint had been ordered and would be reapplied. In addition, several areas were planned to be replaced with diamond plate stainless steel during the March/April 2014 dry dock.

Galley-Dishwash Area

Condensate was collected on the bulkhead, deckhead, and exhaust hood around the soiled end of the conveyor dishwash machine. Some of the condensate was also dripping from the edge of the exhaust hood to the soiled landing. The ventilation in the area was sufficient, but it was determined that the air supply was blowing too strongly on the exhaust hood and surrounding area, causing condensation when the steam from the dishwash machine contacted the exhaust hood, deckhead and bulkhead. According to the staff, a new booster had been installed in the A/C unit two days prior and the system still needed adjustment and balancing. The air supply was adjusted and the condition was improved when the inspector returned to the area.

Galley-

A deck pallet with several bags of rice was stored in between two garbage bins. The bins were not in contact with a rice. A new location for the pallet of rice was identified.

Galley-Deck 2 Hot Galley

Condensate was collected on the deckhead above one of tilting pans. Food was cooking in the pan with the lid open, generating a large amount of steam. The lid was immediately lowered and the condensate wiped off. No food was impacted.

Galley-Deck 3 Dishwash Area

The final rinse temperature gauge on the flight-type conveyor dishwash machine was reading between 210 and 220°F. The final temperature at the utensil surface was below 170°F and no steam was coming from the nozzles, indicating that the gauge was not working properly.

Buffet-Starboard Salad Station

The counter between the cold wells was cracked in several locations. According to the staff, this countertop was scheduled to be replaced during the March/April 2014 dry dock.

Buffet-Starboard Bistro Line

Water was dripping from the deckhead to the counter below. The area was not in service during the inspection. It was determined by the vessel staff that there were no pipes overhead and that the likely source of the water was condensate from the A/C pipes. The deckhead panels were wiped down.

Medical-Acute Gastroenteritis (AGE) Surveillance Log

For the 3 previous cruises, the total numbers of passengers and crew were entered as 0 on the AGE surveillance logs. The totals were found on another form in Medical. In addition, for the voyage dated 10/27 to 11/17, it was indicated that a crew member had an illness onset at 0800 on 11/16 and reported to the clinic at 0800 on 11/17. The nurse's notes indicated that the actual onset was 1800 on 11/16, not 0800.

Integrated Pest Management-Rat Guards

The 2 forward mooring lines did not have rat guards.

Medical-Crew Reporting

On 8 December a food handler (cabin steward) had an onset of AGE symptoms at 1330 but did not report to medical until 1700. The work record indicated that he worked until 1530 that day. The crew member was counseled. In addition, the vessel had a program where crew members were issued notices twice per month regarding immediate reporting of AGE symptoms and this crew member had received the notices.

Inspection on Feb 24, 2014 | Score: 96

Buffet-Lido Starboard Juice/Dessert Station

Water was leaking from the handwash sink drain when in-use causing water to pool on the deck.

Buffet-Forward Lido Beverage Station

More than a day's worth of dust was accumulated around the recessed light fixtures in back of the beverage station.

Buffet-Lido Port Pizza/Waffle Station

Water was leaking from the handwash sink drain when in-use causing the water to pool on the deck.

Buffet-Lido Starboard Omelet Station

Several holes were made on the light shield to allow proper air flow to the exhaust vent above the light bulb. These holes would allow pieces of glass to fall through if the light bulb would break.

Buffet-Lido Starboard Omelet Station

A significant amount of dust was accumulated on the light bulb and around the exhaust vent in the light fixture. This dust was not contained in the light fixture because of the several holes that were made on the light shield to allow proper air flow to the exhaust vent above the light bulb.

Galley-Mid-Ship Food Transportation Lift

The bulkhead ledge around the lower half of the lift had an accumulation of soil. Soil was also noted around the emergency telephone box.

Galley-Lido Warewashing

A crew member reached over the center table with a squeegee to grab an empty rack from another crew member. The table was covered with clean plates and utensils. The chief steward noticed this action and immediately removed all plates and utensils that were under the squeegee to be re-washed. The tables was also cleaned and sanitized before being used again.

Galley-Deck 2 Garde Manger Cold Room 27

A shrimp mixture that was combined with a scallop mixture to create a shrimp and scallop cocktail was not listed on the cooling log. The scallop mixture and the final cocktail product were listed on the cooling log.

Galley-Ice Machines 2.00/2.01/3.00/3.01

The far end of the ice cubers by the water dispensing nozzles were heavily soiled with an accumulation of a black residue.

Galley-Deck 2/3 Flight Type Dishwasher

The attached data plate for both machines listed the recommended water temperature for Wash Tank 1 to be 150°F. The actual recommended water temperature for Wash Tank 1 was 130°F. Both machines also did not have a conveyer speed listed on the data plates.

Galley-Crew Pot Wash Handwash sink

The flanges around the hot and cold water lines were loose and not sealed against the bulkhead exposing gaps and seams.

Galley-Deck

The deck in front of the deep fryers was cracked, chipped, and peeling in several location.

Galley-Warewashing

Water was leaking from the center handwash sink drain when in-use causing water to pool on the deck.

Galley-Deck 2 Warewashing

Water was leaking from the drain of the handwash sink by the soiled loading area of the flight type dishwasher when in-use causing water to pool on the deck.

Medical-Crew Acute Gastroenteritis (AGE) Reporting

A guest relations attendant (nonfood worker) had an onset of AGE illness symptoms on 4 January 2014 at 0700 but did not report to the medical center until 6 January at 0830. A review of the crew member's work record indicated that they worked while symptomatic. A shop staff (nonfood worker) had an onset of AGE illness symptoms on 25 January 2014 at 0900 but did not report to the medical center until 26 January at 0840. A review of the crew member's work record indicated that they worked while symptomatic. The vessel had specific training informing crew members to report to the medical center after their first AGE symptom. These two crew members received disciplinary action.

Recreational Water Facilities-Fecal/Vomit Accident Plan

The fecal/vomit accident plan indicated that the pH should be maintained between 7.0-7.8 instead of between 7.2-7.5.

Children Area-Toilet Room

The toilet was greater than 11 inches from the deck and the handwashing station was greater than 22 inches from the deck. There was one step stool in the toilet room instead of two.

Inspection on Oct 28, 2013 | Score: 99

Medical-Passenger Medical Records

The medical log/records for passengers with AGE from cruise 480 (6 July - 13 July) and earlier were not readily available for review on board. These records were eventually retrieved from the ship's company by the end of the inspection. The AGE surveillance logs and other required records for these cruises were available.

Recreational Water Facilities-Turnover Rate

The aft starboard whirlpool did not meet the required maximum turnover rate of 0.5 hours. The ship's calculated turnover rate for this whirlpool was 0.76 hours.

Pantry-Lido Canneletto

The counter-mounted coffee cream dispenser had not been used in at least two years. According to staff, this equipment was not needed for the operation.

Pantry-Lido Canneletto

The bucket of chlorine sanitizing solution was less than 50 ppm.

Galley-Mid-Ship Food Transportation Lift

The two upper air vents attached to the bulkhead of the lift were soiled with a heavy layer of dust.

Galley-Port Bistro Hood Cleaning Cabinet

A container of grease cleaner was stored in the hood cleaning cabinet.

Galley-Mid-Ship Deck

The deck between the port and starboard bistro buffet lines in front of the food transportation lift was worn and pitted in several areas.

Buffet-Lido #5 Beverage Station

The inside of the ice spout on the ice/water machine was soiled with a brown residue.

Buffet-Lido #5 Beverage Station

There were a few slotted fasteners in the food-splash zone of the ice and water spouts on the ice/water machine.

Galley-Warewashing

The door to the food worker toilet room was not self-closing.

Galley-Warewashing

Not all of the information on the data plate for the conveyor flight-type warewash machine was readable.

Galley-Hamburger Grill

There was loose sealant on the right side of the grease trap under the flat grill making cleaning difficult. Also, there was a gap between the right side of the grease trap and the welded metal attached to the trap.

Buffet-Neptune Lounge Beverage Station

A carafe of cream and milk and the milk in the coffee machine were labeled with a light blue dot, but there was no correspondence to the blue dot on the time control plan. The time control plan for the morning of embarkation only stated the milk and cream would be on time control from 5:30 to 9:30 a.m.

Buffet-Neptune Lounge

A display of fruit was available on the self-service line, but there was no serving utensil.

Buffet-Neptune Lounge

The carpet at the fruit self-service station was soiled with dark stains in several areas. Also, there was no coving at the counter/deck juncture.

Other-Neptune Lounge Storage Room

The upright refrigerator used for food storage and for time control was not commercial grade.

Other-Neptune Lounge Storage Room

The back of the upright refrigerator was soiled with a heavy layer of dust.

Other-Neptune Lounge Storage Room

The deck was not constructed or maintained to be easily cleanable.

Other-Neptune Lounge Storage Room

The light intensity was less than 110 lux.

Buffet-Neptune Lounge Beverage Station

The small container of ice on the self-service portable beverage station did not have a self-closing lid and was not protected by a sneeze shield or similar device.

Galley-Pastry

There was a large gap where the lower door joined the frame when the door was closed on undercounter refrigerator 2.19A. This was written on the previous inspection, but undercounter refrigerator 2.19B has been fixed since the last inspection.

Galley-Deck 2 Ice Machines

The backflow preventers for ice machines 2.01 and 2.00 in the coffee station had a heavy build-up of scale on the relief vent of the devices.

Galley-Deck 2 Ice Machines

There was loose sealant on the bulkhead around the flanges for the potable water lines behind ice machines 2.01 and 2.00, making cleaning difficult. Also, there were gaps and a small hole at each flange behind both of the ice machines.

Galley-Deck 3 Preparation Area

The deck was pitted and worn across from reach-in refrigerator #3.22.

Galley-Deck 3 Hot Line

There was a gap where the door joined the frame when the door of the upright refrigerator #3.16 was closed.

Galley-Deck 3 Dry Store Room

The deck was pitted, worn, scratched, and corroded in a few areas.

Galley-Deck 3 Food Worker Toilet

The door to the toilet room was not self-closing.

Galley-Deck 2 Warewashing

Not all of the information on the data plate for the conveyor warewash machine was readable.

Galley-Deck 2 Potable Hot Water Technical Cabinet

There was approximately one inch of standing water on the deck and the deck and bottom of the bulkhead were heavily corroded.

Galley-Deck 2 Aft Port Food Transportation Lift

The upper air vents attached to the bulkhead were soiled with a heavy layer of dust.

Galley-Pastry

There were several slotted screws in the food-splash zone of the counter-mounted mixer.

Galley-Pot Wash

There was no waste receptacle for the handwashing sink.

Buffet-Petty Officer Mess

The light intensity on the right side of the counter-mounted juice machine was less than 110 lux.

Preparation Room-Deck A

There was a gap between the bulkhead panels to the left of cold room #32.

Preparation Room-Deck A Lido

There were three clean bowls stored on the clean storage rack that were not covered or inverted.

Provisions-Dry Store Room #20

There was dried thick paint on the deckhead above several boxes of bottled water. Also, there were a few pieces of duct tape on the deckhead across from the liquor storage.

Buffet-Petty Officer Mess

There was an insect light trap partially over the self-service buffet table.

Inspection on Feb 25, 2013 | Score: 97

Galley-Deck 2 Main Galley - Saucier

One stock pot half-filled with beef stock was at a holding temperature of 115-117°F on the range top. A larger full stock pot of white sauce was on the range top holding at a temperature of 122-132 °F. Both were transferred at 7:30 this morning from the larger steam kettles where they were reducing overnight, according to staff. Other stocks on the same range were above 135 °F. The beef stock and white sauce were reheated and re-checked, and both were over 170 °F.

Galley-Deck 2 Main Galley - Pastry

The two corner shelf sections opposite the evaporative condenser in the freezer inside the cold room were below the minimum light level of 110 lux.

Galley-Deck 2 Main Galley - Pastry

With the doors closed, there was a gap large enough to pass folded papers thru where the lower door joined the frame on the three door undercounter reach-in refrigerator (doors 2.19A and 2.19B).

Galley-Deck 2 Main Galley - Pinnacle Dishwash

The in-use conveyor dishwashing machine was producing erratic final sanitizing temperatures at the dish level. Some were below 155 °F and a few exceeded 160 °F. Further investigation revealed only one of the 4 lower spray arm nozzles was spraying in the final rinse, and one of three upper arm spray nozzles was spraying. The machine was repaired and re-tested later in the inspection.

Galley-Deck 2 Main Galley - Pinnacle Dishwash

The in-use conveyor dishwash machine was not spraying water from one of the three upper spray arm rinse nozzles, one of three upper spray arm final rinse nozzles, and three of four lower spray arm final rinse nozzles. The machine was later repaired.

Galley-Deck 2 Main Galley - Coffee Station

The previously cleaned #2 espresso machine milk container had a sour odor and was soiled in the milk refrigerator attached. The container was inverted, still wet inside and the base of the refrigerator was wet. There was also a milk and water liquid residue present inside the milk transfer tube, which was also previously cleaned. The milk container and the transfer tube were removed and re-cleaned.

Galley-Deck 2 Main Galley - Coffee Station

The utility cables beneath the #1 espresso machine were coiled on the counter below the machine, making cleaning difficult.

Galley-Beverage Stations and Room Service - Deck 2

The power cables to the various counter model toaster ovens in the beverage stations and room service pantry were draped on the counter top, making cleaning difficult.

Galley-Deck 3 Main Galley - Entremetier

With the doors closed, there was a gap large enough to pass folded papers thru where the lower door joined the frame on the three door undercounter reach-in refrigerator (doors 3.21B and 3.21C).

Galley-Galley Dish and Pot Wash Machines

The following warewashing machines were in disrepair during this inspection: main galley deck 2 and deck 3 pot wash machines, main galley deck 3 conveyor glasswash machine, and lido conveyor glasswash machine.

Food Service General-Conveyor Rack-Type Machines

The dataplates on the rack conveyor machines were posted with speeds in baskets per minute. There was no statement of minimum transit time as required in 7.5.1.2.3 of the 2011 VSP Operations Manual.

Galley-Deck 3 Main Galley - Soup Station

The 4 bracing metal rods used to protect pans from moving on the range top were stored beside the range with the ends in contact with the deck. Staff immediately removed them for cleaning.

Bar-Crew Bar

The counter model reach-in refrigerator on the back bar counter was mounted only 1/2 inch above the counter making cleaning difficult.

Bar-Crew Bar

The counter beneath the mounted reach-in refrigerator was soiled with a layer of accumulated dust.

Preparation Room-Provisions - Vegetable Preparation

The previously cleaned slicer had small food particles visible on the back side of the slicer blade.

Buffet-Lido Starboard Ice Cream Station

One live fruit fly was observed inside the front counter dessert display refrigerator, which was filled with individually plated servings of various dessert items.

Recreational Water Facilities-Aft and Mid Pools

Each swimming pool had two gravity drains greater than one meter (three feet) apart constructed of a standard design and no alarms were installed. A local purchase order was placed on 5 February for ASME A112.19.8 compliant drain covers. The letter for the standard drain covers did not indicate the ship's name or the recreational water facilities which it pertained to.

Potable Water-

The ship was using Tank Guard 412 for coating the interior of some of their potable water storage tanks, however there was no written documentation of approval from the certification organization. The manufacturer indicated the product was NSF Standard 61 certified, but it could not be found on the NSF website. Staff contacted the manufacturer to for more information on obtaining the written documentation. This product has not been used during the most recent coatings of potable water storage tanks.

Potable Water-Far Point

For the manual testing of the far point, the staff was using a Hach meter with Orbeco reagents. Staff stated new Orbeco meters were ordered.

*General Comment-

Management of the medical, engineering, housekeeping, pest control, and youth center were very knowledgeable and had strong recordkeeping practices.

Inspection on Aug 27, 2012 | Score: 100

Pantry-Housekeeping Pantries

The light intensity was below 110 lux behind and around the ice machines.

Preparation Room-

Five soiled plastic trays were stored on the top shelf of the clean storage rack.

Preparation Room-

Clean metal trays were stacked together on the clean storage rack. These trays were still wet and were not able to fully air dry.

Preparation Room-Lido Preparation

Below the exit sign next to the handwash station, the lower portion of the vertical bulkhead strip was loose.

Provisions-Dry Store #20

To the left of the cigarette storage cabinet, the lower portion of the vertical bulkhead strip was damaged, creating gaps.

Food Service General-Rack-Type Dishwash Machines

The manufacturer's data plate on all of the rack conveyor dishwash machines indicated a speed in baskets per hour.

Galley-Deck 3 Crew Member Toilet Room

Next to dry store #28, the toilet room for use by galley personnel was locked. The dishwash area was in operation at the time of the inspection.

Food Service General-Lighting

The light intensity was below 110 lux behind and around many pieces of deck- and counter-mounted equipment. This was observed at the ice machines, beverage stations, and combination ovens.

Galley-Deck 2 Beverage Station

The light intensity was below 220 lux at the water dispensing machine.

Galley-Deck 3 Hot Line

There was a seam on the upper right side inside the drip tray housing for the flat grill above undercounter refrigerator 3.15A. There was a seam on the upper right and left sides inside the drip tray housing for the groove grill above undercounter refrigerator 3.19A.

Galley-Deck 3 Hot Line

The seam was soiled on the upper right side inside the drip tray housing for the groove grill above undercounter refrigerator 3.15A.

Galley-Deck 3 Outside Potwash Area

At the left elevator, the lower portion of the right corner vertical bulkhead strip was damaged, creating gaps.

Food Service General-Chilled Water Lines

The chilled water lines for the ice machines were not uniquely identified.

Galley-Deck 3 Dishwash Area

Numerous stacks of clean plates on the clean storage table and plate trolley were not covered or inverted. A crew member inverted the top plate of each stack.

Dining Room-Pinnacle Grill Menus

There was a consumer advisory statement at the bottom of the menus, but there was no asterisk beside all of the animal-derived menu items to clearly identify them as the foods which the advisory applied to.

Buffet-Crew Mess

The milk inside the bulk milk dispenser was measured at 44°F using the inspector's thermometer. The milk was discarded.

Preparation Room-Out of Order Dishwash Machines

Numerous dishwash machines were out of order in the preparation rooms. This included the bakery hood-type dishwash machine, the lido preparation undercounter dishwash machine, the fish preparation undercounter dishwash machine, and the butcher undercounter dishwash machine. Due to these out of order dishwash machines, excess items were in the deck 2 main galley dirty storage area.

Recreational Water Facilities-Chart Recorders

Not all of the recreational water facilities were equipped with chart recorders or electronic data loggers with security features to monitor the pH and free residual halogen. Staff stated a plan was in place to complete the installation over the next year.

Recreational Water Facilities-Aft Whirlpool

Two of the small suction antientrapment drain covers and the large antientrapment drain cover were not ASME A112.19.8 compliant. A safety vacuum release system was installed. In addition, the large drain cover was loose on one side because a fastener was missing and one of the two small drain covers was mounted upside down. According to the staff, an inventory of drain covers would be completed and new compliant covers will be ordered as needed. This whirlpool was not open at the time of the inspection.

Ventilation-Air Handling Units

Technical water was used for cleaning the air handling units. According to the staff, potable water lines will be installed during the December 2012 dry dock.

Buffet-Lido Port Ice Cream

Fluorescent lights inside the dessert display adjacent to the ice cream dipper well were not shielded, coated, or shatter-resistant.

Buffet-Lido Aft Beverage Station

The counter top was severely cracked in the middle. Poorly installed soft sealant was used to fill the crack, making cleaning difficult.

Bar-Crow's Nest

The center island liquor storage glass shelves had numerous cracks and tape affixed, making cleaning difficult.

Inspection on Dec 05, 2011 | Score: 99

Potable Water-Tank Disinfection

Potable water tanks 3C, 2C, and 1SB were disinfected between July and October 2011, but the free residual halogen test result prior to placing the tank back in service was not documented.

Potable Water-Striping

The potable water line to the reduced pressure assembly from the potable water tanks and before the technical water system was striped blue/gray/blue. The gray striping was removed.

Potable Water-Starboard Bunker Station Deck A

The potable water filling line was not striped or painted blue or in accordance with ISO 14726 (blue/green/blue).

Potable Water-Cross-Connection Control Program

On the cross-connection log, the backflow prevention device for evaporator 2 was indicated as a Watts KIWA DN-80, but was a Watts Regulator Co. No 909 upon inspection and the backflow prevention device for evaporator 3 was indicated as a Watts Regulator Co. No 909, but was a Watts KIWA DN-80 upon inspection. Also, the quantity of air gaps and their locations were not indicated on the cross-connection log.

Housekeeping-Outbreak Prevention and Response Plan (OPRP)

The procedures for informing passengers and crew of an outbreak were not in the written OPRP.

Recreational Water Facilities-Shepherd's Hooks

The poles of the shepherd's hooks at the swimming pools had a telescoping material that needed to be used to reach the required length.

Children Area-Exclusion Policy

The written exclusion policy for when a child develops symptoms of an infectious illness while at the center was not posted at the entrance of the child activity center.

Recreational Water Facilities-Sample Lines

The sample lines for the analyzer probes on each of the RWFs to measure free residual halogen were not directly from the RWF or on the return line from each RWF and before the compensation tank.

Recreational Water Facilities-Fecal and Vomit Accident Log

The fecal and vomit accident log did not include the type of accident and did not state whether the fecal material was formed or loose.

Recreational Water Facilities-Bather Loads

There was no documentation of the bather loads for each of the RWFs.

Recreational Water Facilities-Whirlpool Antientrapment

The therapy pumps in the whirlpools had multiple suction fittings that were less than 3 feet apart and ASME compliant covers, but did not have safety vacuum release systems (SVRS) or automatic pump shut-off systems.

Recreational Water Facilities-Safety Signage

The safety signs for the swimming pools and whirlpool spas did not include the bather load number. Also, the hydropool safety sign did not include: do not use if you are experiencing diarrhea, vomiting, or fever, the bather load number, or a caution against elderly and children.

Integrated Pest Management-Active Surveillance Log

The active surveillance log did not include the follow-up inspection results when pests were observed.

Ventilation-Cleaning

Technical water was used for cleaning the Heating, Ventilation, and Air Conditioning distribution systems.

Preparation Room-

The light intensity was less than 110 lux around the deck-mounted proofer.

Preparation Room-

The light intensity was less than 220 lux on the work surface of the deck-mounted band saw.

Buffet-Petty Officers' Mess

There were gaps leading to a void space between the four metal dispensing tubes and the protective black plastic nozzle of the counter-mounted juice dispenser.

Buffet-Petty Officers' Mess

The supply tubes and black foam insulation from the juice concentrate of the counter-mounted juice dispenser were soiled with a sticky residue.

Buffet-Petty Officers' Mess

The legs of the soda vending machine immediately adjacent to the buffet line were measured at less than 1/4 inch, making cleaning difficult under and around the machine.

Galley-Garde Manger

The light intensity was less than 220 lux on the preparation counter surface above undercounter refrigerator 2.11A/B and at the preparation sink for salad washing.

Galley-Sauce Station

Welded stainless steel extensions to the chutes of the two frying pans had gaps and crevices, making cleaning difficult.

Galley-Sauce Station

The gaps and crevices of the previously cleaned welded extensions of the frying pans were soiled with food debris.

Galley-Starboard

The light intensity was less than 110 lux around the deck-mounted ice machine immediately adjacent to the bulk milk dispenser.

Pantry-Explorations

The light intensity was less than 110 lux around the ice machine.

Pantry-Explorations

The backflow prevention device for the carbonator in the multi-flow cabinet was weeping and corroded.

Food Service General-Decks

In numerous locations throughout the main galley, crew galley, lido galley, and some preparation pantries, the deck was worn and had recessed grout, making cleaning difficult.

Preparation Room-

Meat remnants soiled the fasteners holding the band saw tension pieces immediately above the power-wheel of the deck-mounted band saw. In addition, meat remnants soiled the removable band saw guard, above where the saw blade penetrates the table to cut. The saw was previously cleaned.

Inspection on May 23, 2011 | Score: 99

Dining Room-Petty Officer's Mess

Four bundled stainless steel tubes that made up the dispensing nozzle of the juice dispenser had a gap in the center of the bundle that was not easy to clean.

Dining Room-Petty Officer's Mess

The backflow prevention assembly for the combination juice dispenser was continually weeping.

Dining Room-Lido - Clean Linens/Utensils - Rm. 09.04.05A

The clean utensils and linen store room had exposed lagging along the bulkhead and deckhead, and exposed pipes along the deckhead. The exposed lagging was not hard or durable and was a difficult to clean surface.

Preparation Room-Deck B

Two of the three atmospheric vacuum breakers on the salad washer were corroded.

Other-Broken and Out-Of-Service Equipment

There were numerous pieces of food prepration equipment, including refrigerators, baine's marie, and stacked ovens that were broken or posted out-of-service. These items were observed in all galley and preparation areas and storage areas. All out-of-service equipment had posted work-orders.

Galley-Deck 2 and 3 - Beverage Stations

The potable water delivery lines and electrical cords from the new coffee machines were draped across the counter top, making cleaning difficult. Staff stated the utility lines will be installed by the end of the month.

Galley-Deck 2 - Hot Line

The inside of the light cover above the conveyer-type oven was soiled.

Food Service General-Pinnacle Grill and Deck 2 and 3 - Main Galley Hot Line

Light covers that seated against the deckhead had several gaps that created a difficult to clean surface. Some fasteners were missing from the light covers.

Galley-Deck 2 - Main Preparation Area

The faucet above the far left tilting kettle was leaking. No food items were impacted.

Galley-Deck 2 - Main Preparation Area

Paper towels were used to hold the oven door closed.

Potable Water-Midship Pool Machinery Room

The air-gap below the reduced pressure assembly above the entrance door was not twice the diameter of the supply line.

Galley-Pinnacle Grill Hot Line

The exhaust hood above the clamshell grill had peeling sealant along the back panel creating a difficult to clean surface.

Galley-Deck 3 - Warewash

The flight-type warewash machine had several missing and broken finger links.

Galley-Deck 3 - Warewash

Three of the four final rinse nozzles had an irregular spray pattern.

Inspection on Nov 13, 2010 | Score: 96

Preparation Room-

There was a dent on the bulkhead at the entrance to the room. There was also loose and missing sealant along the cove base/bulkhead juncture. A work order had been submitted and a stainless steel project to repair areas in provisions and the galleys was planned to begin on November 23, 2010.

Preparation Room-

There was water in the seam between the deckhead panels near the bulkhead to the right of the entrance. There was also water in the adjacent deckhead light cover. According to the staff, a pressure test had been conducted on the sprinkler system, resulting in water leakage above this area.

Preparation Room-Fruit Cold Room

There was a gap where the bulkhead panel met the cove piece to the right of the cold room entrance.

Preparation Room-Fruit Cold Room

A vacuum hose attachment was stored in the corner of the cold room behind boxes of apples. The boxes were in direct contact with the hose attachment.

Preparation Room-Fruit Cold Room

A vacuum hose attachment was stored in the corner of the cold room behind boxes of apples. The boxes were in direct contact with the hose attachment. A squeegee was also stored on the deck under a deck stand.

Preparation Room-Fruit Cold Room

A squeegee was stored on the deck under a deck stand.

Preparation Room-Fruit Cold Room

There were holes on the bulkhead panel behind the deckhead mounted condenser unit. It appeared that the fasteners were missing. There were also holes on the two deckhead panel behind the condenser unit. The area around the deckhead panels was soiled.

Preparation Room-Fruit Cold Room

There was loose and missing sealant in the bulkhead panel seams. A work order had been submitted and a stainless steel project to repair areas in provisions and the galleys was planned to begin on November 23, 2010.

Preparation Room-

There were gaps around the bulkhead pipe penetrations for water lines under the sink at the pulper station. According to the staff, the pulper station was scheduled to be removed and replaced with vegetable washing sinks.

Preparation Room-

Water was dripping from the outlet box above the center preparation counter. It appeared that the water was coming from the deckhead. This was corrected. The counter was not in use at the time of the inspection. According to the staff, a pressure test had been conducted on the sprinkler system, resulting in water leakage above this area.

Preparation Room-

There was a gap around where the drain line penetrated the bulkhead in front of the pre-rinse sink.

Preparation Room-Undercounter Refrigerator Technical Compartments

The undercounter refrigerator technical compartments in the preparation rooms had significant ice accumulation on the piping and insulation, making it difficult to clean around and behind. The compartments were also heavily soiled with mold. This was in the vegetable and fish preparation rooms, and the butcher room.

Preparation Room-

There was water pooled on the deck below the undercounter dishwash machine and pre-rinse sink. It could not be determined if the water was from cleaning or the dishwash machine.

Preparation Room-

There was loose and missing sealant at the bulkhead/cove base juncture behind the handwash sink and the dishwash area.

Preparation Room-Fish

The undercounter warewash machine was leaking at the hoses on the back of the machine.

Preparation Room-Fish

The door on the undercounter refrigerator on the right was misaligned, creating an opening between the gasket and unit. The thermometer inside the refrigerator read higher than 41°F. There was no potentially hazardous food stored in this refrigerator.

Provisions-Butcher Thaw Room/Ice Cream Freezer

Two pans of frozen food were stored on top of ice carving blocks.

Provisions-Butcher Thaw Room/Ice Cream Freezer

There were pieces of paper, plastic film and cardboard on the deck in the ice cream area of the freezer. The paper had multiple foot prints on them.

Provisions-Freezer Room #8

There was dirty liquid on the deck at the entrance to the room. It appeared that water from the provisions corridor had splashed into the room. The door track was also soiled, especially on the left side.

Provisions-Freezer Room #8

There was water in several of the deckhead light covers. According to the staff, a pressure test had been conducted on the sprinkler system, resulting in water leakage above this area.

Provisions-Freezer Room #8

Water from the deckhead light fixtures had dripped onto several boxes of food and frozen. There was significant build up on the boxes of frozen chicken breast.

Provisions-Freezer Room #8

A box of pork bellies was stored on the deck.

Provisions-Freezer Room #8

A box of frozen beef was torn along the bottom, exposing the packaged beef. The plastic on some of the beef was also torn.

Provisions-Freezer Room #8

There were holes in the deckhead panel next to the condenser unit. It appeared that the fasteners were missing. A work order had been submitted.

Provisions-Dairy Cold Room

There was a gap along the bottom of the bulkhead panel to the right of the cold room entrance. There was also a seam where the stainless steel panel to the left of the entrance met the bulkhead. A work order had been submitted and a stainless steel project to repair areas in provisions and the galleys was planned to begin on November 23, 2010.

Preparation Room-

There was water in the deckhead light cover near the handwash station next to the cold room. The water was dripping to the deck. According to the staff, a pressure test had been conducted on the sprinkler system, resulting in water leakage above this area.

Preparation Room-

There was a hole in the bulkhead where one of the four electrical outlets near the entrance and below the exit sign was loose.

Preparation Room-

There was water in the deckhead light cover inside the walk in refrigerator at the entrance. According to the staff, a pressure test had been conducted on the sprinkler system, resulting in water leakage above this area.

Preparation Room-

Water from the deckhead light cover was dripping onto the packaged bread below.

Food Service General-Decks

The poured epoxy decks were pitted in several of the food areas, including the bakery, and the crew, main, Pinnacle Grill, and lido galleys. These decks were installed in April 2010 and were to be repaired under a warranty claim.

Preparation Room-

The blast chiller had been out of order since August 30, 2010. Spare parts were on order. If needed, food was blast chilled in the main galley.

Preparation Room-

The upper nozzles on the previously cleaned lettuce washer were soiled.

Provisions-Dry Stores Sales Room

Boxes of shaving cream and lotion were stored on the same shelf as cans of soda. Hair gel and laundry detergent were stored on the same shelf as a case of condensed milk.

Provisions-Dry Stores Sales Room

A piece of a broken bottle was on a beverage storage shelf.

Provisions-Dry Stores Sales Room

A container of virox wipes was stored on top of a cabinet. The cabinet was used to store cigarettes, but there were other food items in the room.

Galley-

There were seams where the profile behind the fryer and cooktop met the bulkhead. There were seams where the profile next to the rice kettle met the bulkhead. A work order had been submitted and a stainless steel project to repair areas in provisions and the galleys was planned to begin on November 23, 2010.

Buffet-

The coffee machine on the beverage line in the crew mess had been out of order for longer than 6 months. According to the staff, this machine was scheduled to be replaced.

Galley-Deck 2 Aft - Beverage Station

The door at the entrance to the beverage station was soiled with dust. This was corrected.

Galley-Deck 2 Aft - Beverage Station

The white panel inside the upper compartment of ice machine #30 was cracked.

Galley-Deck 2 Aft - Beverage Station

A soiled paper towel was used to keep the door to the technical compartment below the lemonade/iced tea dispenser closed.

Galley-Deck 2 Aft - Dishwash Area

The vent was leaking on the atmospheric vacuum breaker for the pre-rinse hose.

Galley-Deck 2 - Cold Pantry

There was a leak at the water line below the vegetable wash sink.

Galley-Deck 2 - Cold Pantry

The profile around the right water line bulkhead penetration below the vegetable wash sink was loose. A work order had been submitted.

Galley-Deck 2 - Cold Pantry

There were 3 to 4 small flies in this area around the garbage bins. There was no food preparation at the time of the inspection.

Galley-Deck 2 - Cold Pantry

The profile around bulkhead penetration for the steam boiler water line was loose.

Galley-Deck 2 -Pastry

The sealant on the right side of the oven next to the electrical controls was loose and peeling.

Galley-Pinnacle Grill

The microwave was labeled for household use, not commercial use. The microwave was removed.

Galley-Pinnacle Grill

The glasswash machine had been out of order since August 30, 2010. Spare parts were expected to arrive on the date of the inspection.

Galley-Deck 2 - Hot

There were a few loose profile plates on the bulkhead water line penetrations behind the soup kettles and tilting pans.

Galley-Deck 2 - Hot

The technical compartment for undercounter refrigerator 2.42A had ice accumulation on the piping and insulation. The compartment was also soiled with mold.

Galley-Deck 2 - Hot

The technical compartment for undercounter refrigerator 2.42A had ice accumulation on the piping and insulation. The compartment was also soiled with mold.

Galley-Deck 2 - Hot

The left combination oven across from the cooktop had been out of order since June 20, 2010.

Galley-Deck 2 - Hot

The profile plate on the bulkhead water line penetration behind the sink next to the combination ovens was loose.

Dining Room-Deck 2 - Waiter Station #20

The second door from the left was chipped at the bottom.

Galley-Deck 3 - Hot

There were gaps in the drip tray housings on either side of the grease chutes where they entered the housing in the flat and grooved griddles.

Galley-Deck 3 - Hot

There were gaps in the drip tray housings on either side of the grease chutes where they entered the housing in the flat and grooved griddles. This area was soiled

Galley-Deck 3 - Hot

The water supply line to the right combination oven was leaking.

Galley-Deck 3 - Beverage Station

Water was leaking from the Fetco coffee machine to the technical compartment below.

Galley-Deck 3 - Beverage Station

The white panel inside the upper compartment of the left ice machine was cracked.

Galley-Starboard Bistro

The locking cylinder was missing from the door, exposing a hole.

Preparation Room-Undercounter Refrigerator Technical Compartments

The undercounter refrigerator technical compartments in the preparation rooms had significant ice accumulation on the piping and insulation. The compartments were also heavily soiled with mold. This was in the vegetable and fish preparation rooms, and the butcher room.

Potable Water-Production

The halogen analyzer-chart recorders for production of water were only calibrated at the beginning of each day. Occasionally, crew would switch between production of potable water and technical water, including breaks with no activity.

Potable Water-Cross-Connection Control Program

There were no quantities listed for backflow prevention devices on similar equipment. For example, there were four devices on the hair wash sinks in the spa, but the plan only stated "hair wash sinks" and did not include any numbers.

Inspection on Jun 14, 2010 | Score: 100

Medical-Food Worker Records Retention

The medical records for the cabin attendant that reported to medical on 04 May 2010 and met the case definition for AGE could not be located. According to medical staff, such records are placed in the crew member's patient chart, which is often removed by the crew member when he/she departs the ship upon completion of his/her assignment, or transfers to another ship. Without this information, it is not possible to determine when the cabin attendant was symptom free.

Galley-Warewash

The data plate on the conveyor dishwash machine indicated that the final rinse pressure should be 30psi. The machine mounted pressure gauge reading was 20psi.

Galley-Warewash

There was condensate on the interior surfaces of the exhaust hood at the soiled end of the conveyor dishwash machine. The condensate was dripping onto the deck and soiled landing.

Galley-

There was a small pan of sugar, removed from the original container, that not labeled.

Galley-Reach-in Refrigertor 9.28A

A hotel pan of fresh, cut spinach was measured at 44°F - 45°F throughout. The spinach was moved to smaller pans and placed in the blast chiller.

Galley-Under Counter Refrigertor 9.30A

The technical space was soiled. In addition, there was tape covering the external thermometer. The tape was peeling leaving a sticky residue around the face of the unit.

Galley-Starboard Bistro Line

The countertop above station 97 was damaged, creating an open seam.

Galley-

The food lift door tracks and the voids on either side of the door frames were soiled with food and other debris.

Bar-Lido

The counter ice bin technical space was soiled and corroded.

Galley-Deck 3 - Dishwash

The clean coffee urns were stored upright. A few urns were wet inside.

Dining Room-Deck 2&3 - Wait Stations

The stations were not coved at each end were the carpet and hard deck meet the side partitions. These areas were soiled with food debris in the hard angles.

Galley-Deck 3 - Dishwash

The machine mounted final rinse temperature gauge reading during operation was 210°F - 230°F and there was no steam at the final rinse spray nozzles. The plate surface temperature reading was 161°F, The machine mounted final rinse temperature gauge was out of calibration.

Galley-Deck 2 & 3 - Service Lines

All of the baine marie units temperature controls were set on high and there were no pans or covers on the units. Steam was emanating from the units and condensate was forming on the lower surface of each over shelf and on the face of the sneeze shields. The condensate was dripping onto the surfaces below. There was no food in the units at the time of the inspection.

Galley-Deck 2

There was a pan of cooked macaroni in undercounter refrigerator 2.33A. The macaroni was not entered in the cooling log.

Galley-Deck 2 - Dishwash

Several conveyor belt finger links were missing. Finger links were on order.

Galley-

The deck surface was worn and pitted in several areas.

Preparation Room-

Wooden blocks were used to secure the trolleys. The wooden blocks were absorbent, and had holes, gaps, and seams.

Preparation Room-

The plastic cutting boards had severe gouges and nicks.

Preparation Room-

One cutting board was found soiled and stored as clean in the clean storage rack.

Preparation Room-

There was loose/missing sealant along the coving/bulkhead juncture.

Medical-Food Worker

A cabin attendant reported to medical on 4 May 2010 meeting the case definition for Acute Gastroenteritis (AGE). The cabin attendant was not listed as a food worker in the GI log. According to the medical staff, they were not aware that cabin attendants handle ice and other food related items.

Bar-Lido

The counter ice bin technical space was soiled and corroded.

Illness Outbreaks: Details

Unknown Outbreak on Apr 20, 2010

Symptoms: diarrhea and vomiting

In response to the outbreak, Holland America Line and the crew aboard the ship have taken the following actions:Increased cleaning and disinfection procedures according to their outbreak prevention and response planMade announcements to both notify passengers and encourage case reportingCollected 6 stool specimens for submission to the CDC labMaking daily reports of gastrointestinal illness cases to the VSP and now Health Canada

Safety

Serious crimes and injuries on cruise ships that make port in the U.S. are required to be reported to the Coast Guard. Smaller-scale crimes and thefts are reported to local police authorities (if reported at all). Incidents and inspections from 2010 to the present are shown below.

Crimes & Incidents
3

Incidents

See Details »

Coast Guard Inspections
47

Deficiencies (found in 33 inspections).

See Details »

Coast Guard Inspections: Details

Inspection on Oct 31, 2014

No deficiencies found

Inspection on Oct 16, 2014

Electrical

Embarkation station shall be adequately illuminated by lighting supplied from the emergency source of electrical power. Several over the side embarkation lights on the port side were found extinguished. 74SOLAS(09 Cons) III/22.4

Fire Fighting

Escape routes shall be maintained in a safe condition, clear of obstacles. The escape route leading from the purser's office located on deck1 had a desk limiting the width of the escape route. 74SOLAS(09 Cons) II-2/13.1.2

Fire Fighting

Fire doors in main vertical zone bulkheads, galley, boundaries, shall be self-closing. The following fire screen doors were found inoperable: FSD 0D.4.06, FSD 06.5.08, Lido deck starboard rolling fire screen door. 74SOLAS(01 Cons) II-2/30.4.2

Inspection on Apr 29, 2014

No deficiencies found

Inspection on Apr 18, 2014

Fire Fighting

Smoke detector in the ships battery room was found to be not working. 74SOLAS(09) CH II-2 Reg. 14.2.1

Fire Fighting

PSCO Inspector found a flammable locker within the spa office with more than daily use quantities. 74SOLAS(01) CH II-2 Reg. 26.2.2

Inspection on Apr 07, 2014

Fire Fighting

Maintenance, testing, and inspection shall be carried out based on the guidelines developed by the organization. Ship's SMS dictates annual servicing of all portable fire extinguishers. Ship had no records of annual servicing since February 2013. 74 SOLAS (09) II-2/14.2.2

Fire Fighting

The following fire protection systems shall be kept in good order: Means of scape-FSD A.2.105 entrance blocked by pallets while personnel working inside.

Fire Fighting

Fire protection systems shall be kept in good working order. Multiple fire doors throughout the vessel not working as intended. FD.01.3.49 sliding closing appliance not working, FSD.A.2.95 and A.2.74 blocked not allowing them to close, FSD.09.2.64 sequencing bar not working properly, FSD.03.5.28 and 03.5.39 door closure wasted. Bar manager office door deck 1 not closing. 74 SOLAS (09) II-2/14.2.1

Lifesaving

Lifeboats which are not self righting shall have suitable handholds on the underside of the hulls. Lifeboat 12, 14, 16 have broken and frayed handholds. 74 SOLAS (04) III/1.1.1 LSA Code IV/4.4.7.4

Fire Fighting

Appropiate fire integrity standards to be applied to such spaces classified according to their fire risk. Dressing room categorized as category 7 has a flammable locker with more than daily use quantities (locker 01.06.01) 74 SOLAS 01 II-2/Reg 26.2.2

Inspection on Oct 28, 2013

Lifesaving

Passenger ships shall carry lifeboats complying with the requirements of the cod. Lifeboat #12 is missing starboard engine. Vessel shall provide proof that the lifeboat meets the requirements of the LSA code, Ch. 4 Reg. 4.4.6 - 74 SOLAS (09) Ch. III Reg. 21.1.1/ LSA Code Ch.4 Reg. 4.4.6

Electrical

0680 - During preparation and launching, the survival craft and its launching appliance...which is to be launched shall be adequately illuminated. Embarkations lights for lifeboats #7, #14, #16 where inoperable. - 74SOLAS (04) CH. III Reg. 16.7

Fire Fighting

0725 - Passenger ships...shall be equipped with an automatic sprinkler complying with the requirements of the FSS Code. Sprinkler head in marshalling station has the wrong glass bulb nozzle based on space categorization. The glass bulb should be appropriate to the space. - 74 SOLAS (09) CH. II-2 Reg. 10.6.1.1/ LSA Code Ch. 4 Reg. 4.4.6

Personnel

0250 - Every crew member with assigned emergency duties shall be familiar with these duties before the voyage begins. Crew member assigned to lifeboat #2 did not have "Targeted Lifeboat Assistant Training" as required by the ships minimum safe manning certificate

Lifesaving

0610 - Before the ship leaves port...all life-saving appliances shall be in working order and ready for immediate use. The engine for lifeboat #7 failed to start. - 74SOLAS (09) CH. III Reg. 20.2

Accommodation/Occupational Safety

0950 - Electrical installations shall be such that the safety of passengers and crew from electrical hazards will be ensured. The press machine in main laundry on the "C" Deck had overheating electrical components that were being cooled via portable fan. - 74 SOLAS (04) CH. II-I Reg. 40.1.3

Inspection on Sep 09, 2013

No deficiencies found

Inspection on Jul 01, 2013

No deficiencies found

Inspection on May 14, 2013

No deficiencies found

Inspection on May 07, 2013

Fire Fighting

0750: Fire Prevention. The doors shall be self closing and be capable of closing; the approximate time of closure for hinged fire doors shall be no more than 40s and no less than 10s from the beginning of their movements with the ship in upright position. Hinged fire door 7.5.08 would not close properly. Doors 10.5.04 and 9.5.2.4 were closing in less than 10s. 50 a/c.

Lifesaving

0610: Lifeboats. Before the ship leaves port and at all times during the voyage, all life-saving appliances shall be in working order and ready for immediate use. lifeboat #1 has structural damage to canopy (2 inch by 3 inch hole) near aft hook. SOLAS 74/78 (01 Amends) Ch. III / 20.2. 50 a/c.

Lifesaving

0630: launch arrangement for survival craft. Liferaft davit #5 is missing limit switch; other liferaft (and rescue boat) davit limit switches are not releasing properly, thereby cutting off power and preventing launching of other rafts at each davit station. SOLAS 74/78 (01 Amends) Ch. III / 16.1. 50 a/c.

Inspection on Nov 30, 2012

No deficiencies found

Inspection on Oct 29, 2012

Engineering

Every steam pipe and every fitting connected thereto through which steam may pass shall be so designed, constructed an installed as to withstand the max working stresses to which it may be subjected. Leaking steam valves found in upper aft engine space fwd port side and on steam tracing line, fwd engine room, fwd bulkhead, stbd side. 74SOLAS(01)II-1/33.1

Engineering

The machinery, boilkers and other pressure vessels associated piping systems and fittings shall be dsigned...to minimize any danger to persons aboard. Lagging missing on high temp lines in aft purifier room. F. O. heather flange stbd side fwd eng room leaking. 74SOLAS(01) II-1/26.1

Engineering

The angular position of the rudder shall be recognizable in the steering gear department. Rudder angle indicator on top of port azipod is off by 10 degrees stbd. 74SOLAS(01) II-1/29.11.2

Fire Fighting

0960-Means of escape-The means of escape including stairways and exits. The markings must enable passangers to identify all routes of escape and readily identify the escape exits. there are no exit signs installed inside the neptune lounge marking means of escape. 74SOLAS(01) II-2/28.1.10

Electrical

A self contained emergency source of electrical power shall be provided. EDG's T/C Gasket prevented EDG from operating. 74SOLAS(01) II-1/42.1.1

Fire Fighting

0750-Fire Prevention-Double leaf doors equipped with a latch necessary to their fire integrity shall have a lath that is automatically activated by the operation of the door when released. Sequence latch does not release door properly. 74SOLAS(01) II-2/30.4.12

Fire Fighting

0750-Fire Protection-All waste receptacles shall be constructed of non-combustible materials with no openings in the sides or bottom. Found waste receptacles throughout the ship made of non combustible materials with paper and plastics as waste. 74SOLAS(01)II-2/18.5

Inspection on Oct 04, 2012

No deficiencies found

Inspection on Oct 02, 2012

No deficiencies found

Inspection on Sep 27, 2012

No deficiencies found

Inspection on May 24, 2012

No deficiencies found

Inspection on May 02, 2012

No deficiencies found

Inspection on Nov 14, 2011

No deficiencies found

Inspection on Nov 04, 2011

Fire Fighting

Sprinklers in fixed fire extinguishing systems shall be corrosion-resistant to marine atmospheres. Several sprinkler heads in forward sewage room was found to be ineffective due to excessive corrosion.

Construction/Loadline

The means for securing and maintaining weathertightness shall ensure that tightness can be maintained in any sea condition. Deck 4 forward weathertight doors did not secure to maintain weather tightness.

Fire Fighting

Passenger ships carrying more than 36 passengers shall be equipped with fire detection of an approved type for accomodation spaces. Fire detector 116.203 in passenger cabin would not alarm when smoke spray was applied.

Lifesaving

Passenger ships engaged on international voyages shall carry totally enclosed lifeboats complying with 4.6 and 4.4 of the code. One of lifeboat 12's two engines has not been operable in several months. The lifeboat is equipped with two separate engines with separate propellers, however one has been out of operation for seven months despite the ship's crew repeatedly requesting new parts.

Fire Fighting

Passenger ships of 4000 GT and upwards shall be equipped with three independently driven fire pumps. During a test of the fire main system, the #1 fire pump could not operate due to excessive leaking of water from the packing glands.

Fire Fighting

In addition to complying with the specific provisions for fire integrity of bulkheads and decks mentioned elsewhere in this part, the minimum fire integrity of bulkheads and decks shall be as per 27.1 and 27.2. Flammable locker in staging area, deck 2 port side has more flammable material stored than would be considered "daily use."

Fire Fighting

In addition to complying with the specific provisions for fire integrity of bulkheads and decks mentioned elsewhere in this part, the minimum fire integrity of bulkheads and decks shall be as prescribed in table 27.1 and table 27.2. Category 13 spaces in bos'n store on deck 2 are being used as category 3 spaces. Cooking show on deck 2 is categorized as (8) while being used as a (9) space.

Fire Fighting

Fire doors in main vertical zone bulkheads shall be self-closing. The following fire doors are not closing properly: 01.6.02A, 03.06.12, 02.1.80.

Fire Fighting

Fire doors in main vertical zone bulkheads shall be self-closing. The following fire doors were found incapable of self-closing operation: 09.5.26, 08.5.11, 03.6.11, 03.4.42.

Fire Fighting

Above the bulkhead deck there shall be at least two means of escape from each main vertical zone. Secondary emergency escape from officer's lounge on deck 4 is blocked by a temporary door and curtain that the crew uses to attenuate noise from traveling to passenger areas. Within the passenger area, low location lighting indicates that this same doorway is an emergency escape.

Inspection on Aug 22, 2011

No deficiencies found

Inspection on Jul 20, 2011

No deficiencies found

Inspection on Jul 12, 2011

No deficiencies found

Inspection on Jun 02, 2011

No deficiencies found

Inspection on Feb 11, 2011

No deficiencies found

Inspection on Nov 03, 2010

No deficiencies found

Inspection on Oct 22, 2010

Lifesaving

Rescue Boat #1 was found out of service, and lifeboat #1 is being used as rescue boat for stbd side.

Lifesaving

Lifeboat #11 removed from vessel due to the fwd hook's bracket and securing plate being torn from the fiberglass hull. Total number of passengers was reduced by 150, however, the lifeboat capacity should not fall below the required 75% for POB.

Inspection on Sep 28, 2010

No deficiencies found

Inspection on Aug 16, 2010

No deficiencies found

Inspection on Aug 12, 2010

No deficiencies found

Inspection on Jul 20, 2010

No deficiencies found

Inspection on Jul 08, 2010

No deficiencies found

Inspection on May 24, 2010

No deficiencies found

Inspection on Mar 03, 2010

No deficiencies found

Crimes & Incidents: Details

Sep 25, 2012

Material Failure (Vessels)

Vessel reported damage to life boat davit. The damaged part on the davit is the securing hook on the aft davit of lifeboat 10, the bracket it hooks onto is bent out of shape, causing a dent in the davit arm, and the davit arm bulges out on the side.

Source: US Coast Guard

Aug 16, 2012

Personnel Casualties : 1 death

Chief Officer of Motor Vessel ZUIDERDAM contacted Sector Command Center reporting a passenger death on board. Female was found unresponsive in her cabin at 0600, medical personnel were dispatched, and she was pronounced deceased at 0610.

Source: US Coast Guard

Jul 08, 2010

Material Failure (Vessels)

On July 8th, 2010 the P/V Zuiderdam's #3 liferaft davit failed during a drill. The scissor arm failed to lift upwards and bent. The vessel had enough lifesaving capacity for all personnel onboard and re-assigned individuals from raft #3 to other available rafts. Class issued amended PSSC for reduced lifesaving capacity until fixed. 15JULY2010 - CG MSD Ketchikan attended vessel and witnessed operational test of fixed davit. Davit failed originally due to corroded pin in the davit arm. Replaced corroded piece and replaced bent davit arm. Class is meeting vessel on 16 July 2010 in Vancouver, Canada to clear discrepancy and re-issue full PSSC. 20JULY2010 - MSD Ketchikan received class report of completed repairs.

Source: US Coast Guard
CREDITS & SOURCES

Illustrations: Josh Cochran, special to ProPublica. Data: Coast Guard Port State Information eXchange, Coast Guard Incident Investigative Reports, Coast Guard Marine Casualties & Pollution Data, IMO GISIS Marine Casualties, CDC Inspections & Deficiencies, CDC Outbreaks, CruisePage Man Overboard List, Local crime reports gathered by reporters Lynn Walsh & Dan Krauth, other local crime reports. Photos: VesselFinder. Icons: Jessica Lock, Juan Pablo Bravo,Hans Gerhard Meier.

1Details in these illustrations are inspired by David Foster Wallace's A Supposedly Fun Thing I'll Never Do Again. References to his seven night experience aboard the Nadir are hidden throughout. How many have you seen? Psst. Here are the answers.