Inspection on Oct 29, 2014 | Score: 97

Buffet-Horizon Court Starboard Line

One of the heat lamp bulbs at the carving station had started to peel slightly. The bulb was removed. The buffet line was open, but the carving station was not in use.

Pantry-Pizzeria

The wash tank for the rack conveyor dishwash machine was measured at 147°F by the inspector. The dataplate indicated that the temperature of the wash must be 160°F.

Pantry-Pizzeria

The gauge for the wash tank on the rack conveyor dishwash machine indicated the wash temperature was between 160 and 163°F, but the temperature of the wash tank was measured at 147°F by the inspector.

Pantry-Pizzeria

When the door for the wash compartment was open, a strong stream of water poured from the top of the compartment on to the deck. The water continued to pour even after the machine had shut down. It was not clear where the water was coming from or what caused the leak.

Pantry-Trident

The locking cylinder was missing from the door from the pantry to the bar, exposing a hole through the door.

Room Service-

The tape and insulation around the deckhead mounted protective frame for the CCTV camera was ripped and gouged at the corners.

Galley-Deck 5 Garde Manger

Wet wiping cloths were stored in an empty sanitizing bucket. The cloths were removed immediately.

Galley-Deck 5 Soup/Pasta Station

One of the pipes was leaking in the technical compartment for bain marie #12. This was corrected.

Galley-Deck 5 Coffee Station

Coffee ground residue was in the technical area of the coffee grinder. The area and machine were previously cleaned.

Galley-Deck 5 Coffee Station

Milk splash was on the food splash surface of the espresso machine above the milk steamer wand. The area and machine were previously cleaned.

Food Service General-Dishwash/Glasswash Machines

Several machines were out of order. The deck 5 main galley starboard conveyor dishwash machine had been out of order for less than one day. The deck 5 main galley starboard hood-type glasswash machine had been out of order since 25 October. The deck 5 main galley port hood-type dishwash machine had been out of order for three days, the deck 6 main galley potwash machine had gone out of order on the day of the inspection. The deck 6 main galley starboard hood-type glasswash machine had been out of order since 23 October. All of the machines were waiting for spare parts that had been ordered and the vessel was managing the warewashing by using other areas with working machines.

Galley-Deck 6 Potwash Area

The gauge for the sanitizing sink read 160°F, but the temperature of the water in the sanitizing compartment was 180°F as measured by the inspector.

Galley-Deck 6 Beverage Station

Coffee ground residue was in the technical area of the coffee grinder. The area and machine were previously cleaned.

Galley-Deck 6 Beverage Station

Milk splash was on the food splash surface of the espresso machine above the milk steamer wand. The area and machine were previously cleaned.

Galley-Deck 6 Bakery

The belt on the bread stick machine was torn and frayed at the edges. A work order had been submitted and a new belt had been ordered.

Galley-Deck 6 Bakery

The bread stick machine had been previously cleaned and was partially wrapped in plastic film, but there was a layer of flour dust on the exterior surfaces of the machine.

Galley-Deck 6 Bakery

The previously-cleaned bread stick machine was stored with the power cord wrapped around the machine and in direct contact with the belt.

Galley-Sabatini's

A wet wiping cloth was stored in an empty sanitizing bucket. The cloth was removed.

Buffet-Crew Mess

The sneeze shields for the hot line on the starboard part of the line were cloudy and the food below could not be seen. It appeared that the cloudiness was caused by a chemical residue on the underside.

Buffet-Crew Mess

The sneeze shields for the hot line on the starboard part of the line were cloudy and the food below could not be seen. It appeared that the cloudiness was caused by a chemical residue on the underside. This made the sneeze shields ineffective because the consumer would have to look under the guard in order to serve their food.

Galley-Pot Wash

Three stacks of soiled dishes were stored in the corner between the rinse and sanitizing compartments of the 3-compartment sink instead of the soiled storage area.

Pantry-Pool

Five boxes of soda were wet with a light coat of water. They were stored directly in front of the evaporative condenser, and it appeared that condensate from the unit had sprayed onto the boxes.

Pantry-Lido

Wet wiping cloths were stored in an empty sanitizing bucket.

Potable Water-Fwd Sewage Treatment Room- Mineralizers Backwash Supply

The water line was striped blue/green/blue after the reduced pressure backflow prevention device for the mineralizer backwash supply.

Potable Water-Fwd Sewage Treatment Room- Mineralizers Backwash Supply

A hose line connection without backflow prevention was placed on the potable water supply line before the reduced pressure backflow prevention device for the mineralizer backwash supply.

Potable Water-Deck 1- Auxilary Room

The water line going to the distilled DD.BB filling water was striped blue/green/blue before the reduced pressure backflow prevention device. Staff verified this was a distallate water line.

Potable Water-Chlorine Injection Point- Production

The potable water line was not striped blue or blue/green/blue every 5 meters after the chlorine injection point.

Medical-Medical Records

The acute gastroenteritis (AGE) surveillance log automatically determined if a patient was a reportable case and staff reported they were unable to override this entry in the log. On the 13-20 October voyage, a passenger experienced one episode of diarrhea and was dispensed anti-diarrheal medication. When the inspector asked the staff why this case was reportable, the medical records were not available to review. Staff explained the medical records were at the corporate office for privacy reasons and the AGE log system automatically determined the patient as a case if dispensed diarrheal medication.

Medical-4-hour report

The 4-hour report was incorrect for the 7-18 October voyage. The 4-hour stated 3 reportable passenger cases and the AGE log stated 2 reportable cases.

Inspection on Jun 16, 2014 | Score: 94

Medical-

An Assistant Cook signed onto the ship on 20 May in Juneau, Alaska. He documented on his 'Health Declaration for Joining Crew Members' form that he experienced acute gastroenteritis symptoms beginning 19 May at 12:00. The Declaration form was collected by the ship's Crew Office who overlooked the positive symptom response. The Assistant Cook continued with his new-hire in-processing and was not seen by medical staff until 21 May at 19:00. At that time he was placed into medical isolation. He did not experience additional symptoms and was released from isolation on 22 May at 08:30.

Other-Crew Office Staff

Members of the Crew Office overlooked a positive response to an in-processing crew member's acute gastroenteritis symptoms. On 20 May an Assistant Cook signed onto the ship. The crew member documented on his 'Health Declaration for Joining Crew Members' form that he experienced acute gastroenteritis symptoms beginning 19 May at 12:00. The Declaration form was collected by the ship's Crew Office who overlooked the positive symptom response. Members of the Crew Office received a written warning for the importance of immediately reporting positive acute gastroenteritis responses to the medical department.

Recreational Water Facilities-Lotus Pool

Between December 2013 and April 2014, a review of the halogen analyzer-chart recorder charts indicated numerous days where the Lotus Pool was chlorinated at less than 2.0 ppm for many hours to the entire day while the facility was in operation. On 2 May a notice was sent by the corporate public health department which classified this facility as an activity pool. Since that date all charts indicated appropriate chlorine levels. When turned on, the Lotus Pool produces a current that the user can swim against. The breaking of the water surface classifies the pool as an interactive/activity pool.

Integrated Pest Management-Food and Beverage Areas

When pests were found during the initial and follow-up active inspections of the food and beverage areas, the action taken was '565 sprayed at end of service. Drains cleaned with Bio Gel.' Some of the cases were still ongoing for 2-3 months.

Buffet-Horizon Court

At the forward pastry counter, the three-bucket system sanitizing solution was heavily soiled with oil and food debris floating in the water.

Room Service-Deck 7 - Bell Box

Old food soil was in the crevice between the back panel and the upper inside shelf on all four of the room service trolleys. This back panel could be removed for cleaning.

Galley-Bayou Cafe / Sabatini's Restaurant - Warewash Area

The final rinse temperature of the glasswash machine did not exceed 151°F in four trials when measured at the utensil surface. This was verified with direct measurement with the inspector's thermocouple. All dishes for this outlet were washed in this machine and it was in active use during the inspection. The adjacent dishwash machine was out of service awaiting manifold repair parts.

Preparation Room-

A rack of clean utensils was immediately adjacent and at the same height of an empty mop bucket that was almost touching it.

Preparation Room-

A mop and two empty mop buckets were found in the clean utensil storage area.

Galley-Deck 5 - Soup / Sauce Station

A deckhead leak was over the walking area and down a support column across from the soup kettles. Water was dripping from the seam and from the deckhead-mounted speaker. No food was impacted. Repairs were started immediately.

Galley-Deck 4 - Dishwash Area

The final rinse temperature spray was less than 160°F on five trials when measured at the utensil surface. On the crew member's maximum registering thermometers the temperature was 150°-153°F on two separate trials. The manifold temperature gauge read a constant 221°F, but the upper manifold was less than 140°F when checked with the inspector's thermocouple at two of the far end nozzles. Repairs were started immediately.

Galley-Deck 4 - Dishwash Area

The final rinse manifold temperature gauge read a constant 221°F, but the upper manifold was less than 140°F when checked with the inspector's thermocouple at two of the far end nozzles.

Inspection on Oct 24, 2013 | Score: 96

Buffet-Bell Box Hotel Locker 9252

Boxes of beer and water were stored on the deck.

Medical-Acute Gastrroenteritis (AGE) Reporting

The ship sent four AGE reports to VSP with incorrect information while having the correct information on the AGE surveillance logs. For instance, (1) on 22 October, a report was sent with a total count of passengers of 1756 but the actual number was 1754, (2) on 12 October, a report was sent with a total count of passengers of 1682 but the actual number was 1862, (3) on 12 September, a report was sent with zero passenger reportable cases and three crew reportable cases but the correct numbers for reportable cases were two for passengers and one for crew, (4) on 16 August, a special report was sent instead of a 24-hour report with zero passenger and crew reportable cases but the correct number of passenger reportable cases was one. In addition, the ship sent special reports on 12 October, 12 September, and 16 August, but the cumulative percentage of reportable cases entered in the AGE surveillance log did not reach 2% among passengers or 2% among crew.

Medical-Crew Acute Gastroenteritis (AGE) Reporting

The review of the AGE logs revealed that there were crew members who experienced AGE symptoms and did not report in a timely manner to the medical center. These cases included one non-food employee that continued working after his symptoms began and another non-food employee continued visiting public areas after her symptoms began. Specifically, (1) a technical worker had an onset of AGE symptoms on 3 October at 05:30, worked his morning shift, and reported to the medical center at 15:00 that day; (2) a waiter had an onset of AGE symptoms on 8 October at 03:30, did not work, and reported to the medical center at 10:38 that day; (3) a junior assistant cruise director had an onset of AGE symptoms on 12 October at 17:00, did not work, and reported to the medical center at 19:15 that day after having dinner at the officer's mess while symptomatic. These employees received written warnings.

Medical-Acute Gastroenteritis (AGE) Reporting

The ship sent four AGE reports to VSP with incorrect information while having the correct information on the AGE surveillance logs. In addition, the ship sent special reports on three different times but the cumulative percentage of reportable cases entered in the AGE surveillance log did not reach 2% among passengers or 2% among crew. The ship's electronic quality management system available to the staff had instructions, consistent with the 2011 VSP Operations Manual, on when to send 24-hour reports, 4-hour update reports, and special reports, but these instructions were not always followed.

Potable Water-Medical Center

The reduced pressure assemblies for the sluice did not have shut-off valves on each side of the devices. Test results showing the pressure differences on both sides of the valves were kept by the staff but tests could not be performed without shut-off valves on both ends of the assemblies according to the technical documentation. It was unclear how the tests were performed.

Children Area-Kid's Toilet & Diaper Changing Area

There was no airtight, washable waste receptacle to dispose of excrement, soiled sanitary wipes, and soiled gloves.

Galley-Horizon Court Warewashing

A pipe under the three compartment sink was continuously leaking, causing an excessive amount of water to accumulate and pool on the deck under the three compartment sink and under the dirty loading side of the dishwash machine.

Galley-Horizon Court Warewashing

The deckhead light fixture above the glasswash machine was loose and not flush against the deckhead, creating a gap.

Galley-Horizon Court Warewashing

The top left nozzle of the final rinse spray on the glasswash machine was partially obstructed and not producing an effective spray pattern.

Buffet-Horizon Court Pastry Outlet

The soap dispenser in the front of the outlet was empty at the time of the inspection. The outlet was in operation at the time.

Galley-Horizon Court Lido Bar

Two small, previously cleaned glasses stored on the clean storage rack were soiled with food debris. These glasses were immediately removed and re-washed.

Pantry-Lido Bar

The deckhead/bulkhead juncture panel above the clean storage counter was not flush against the deckhead. This created a gap which allowed dust to accumulate.

Buffet-Trident Grill

There were two ceiling fans over food preparation surfaces and clean utensils. The blades of the two ceiling fans were soiled with dust. The blades could blow the dust to the surfaces below them. In addition, one of the glass deckhead panels looked cracked and the extent of the damage could not be determined.

Buffet-Bell Box Hotel Locker 9252

A box of hard plastic drinking cup lids was stored on the deck.

Galley-Deck 6 Portside Warewashing

A trolley had clean plates that were not stored covered or inverted.

Galley-Deck 6 Portside Warewashing

The front surface of the ice chute in the top compartment of ice machine 063503A was soiled.

Galley-Deck 6 Bakery

The handwashing sink to the left of the clean storage rack had a maximum water temperature of 92°F.

Galley-Deck 6 Starboard Warewashing

A small stack of bowls were not stored covered or inverted in a plate cart.

Galley-Deck 6 Starboard Warewashing

The deckhead vent above the clean storage rack by the door to the escalators was not flush against the deckhead. This created a gap which allowed a significant amount of dust to accumulate.

Galley-Deck 5 Main Galley

Three portable hot holding units and two portable cold holding units were stored in the galley but were not used at least for three years as stated by staff.

Galley-Vegetable Preparation

The two interior white baskets for the salad dryers were severely cracked, pitted, and chipped on the food contact surfaces rendering them no longer easily cleanable.

Galley-Beverage Station

The electrical cord for the counter-mounted coffee machine was draped on the counter which can hinder proper cleaning under the unit.

Galley-Beverage Station

The counter underneath the mounted-coffee machine was soiled with more than a day's worth of food debris.

Galley-Starboard Warewash

A deckhead section above a clean storage rack that was cut during an emergency was not flush against the deckhead creating several large gaps.

Galley-Toilet Room

The main door of the toilet room did not have a sign advising users to use hand towels, paper towel, or tissue to open the door when exiting.

Galley-International Cafe

Two tea cups were stored on the clean storage racks with their lids on. When inspected these tea cups had standing water inside indicating they had not be properly inverted and air dried. These two tea cups were immediately removed to be re-washed.

Galley-Potwash

Three separate water leaks were noted in the area. A water leak was coming from the mechanical potwash machine, a second leak was coming from the water pipes leading to the sanitizing compartment of the three compartment sink, and a third leak was coming from the water pipes leading to the wash compartment of the three compartment sink. These three leaks caused a significant amount of water to accumulate and pool on the deck in the area.

Provisions-Fruit and Vegetable Walk-In 4212

A small leak was noted in the deckhead seam adjacent to the technical hatch in the center of the room. Water was present in the seam and several water drops were formed on the deckhead but there was no evidence the water was dripping on the food or deck below. It could not be determined at the time if there was a plumbing or condensation issue.

Bar-Lobby Bar

The electrical cord for the counter-mounted coffee machine was draped on the counter which can hinder proper cleaning under the unit.

Galley-Beverage Station

The counter underneath the counter-mounted coffee machine was soiled with more than a day's worth of food debris.

Food Service General-Time Control Plans

The time control plans for three separate areas (Bell Box, Garde Manger Deck 6, and Sabatini) listed refrigeration units that were not constantly under time control. For example, fridge #092424 and #092425 in the bell box were listed on the plan as under time control from 6:30 AM to 10:30 AM. The physical units were labeled as being under time control.

Galley-Horizon Court Warewashing

A pipe under the three compartment sink was continuously leaking.

Galley-Potwash

Three separate water leaks were noted in the area. A water leak was coming from the mechanical potwash machine, a second leak was coming from the water pipes leading to the sanitizing compartment of the three compartment sink, and a third leak was coming from the water pipes leading to the wash compartment of the three compartment sink. These three leaks caused a significant amount of water to accumulate and pool on the deck in the area.

Inspection on Aug 21, 2013 | Score: 93

Buffet-Deck 14 - Horizon Court - Pastry Counter

Five bowls were found in the clean stack of tableware being dispensed to passengers that had dried food residue on the front or back of the bowl. The soiled bowls were removed immediately for re-washing.

Galley-Deck 14 - Horizon Court - Beverage Pantry

A new bulk milk carton had been placed in the bulk milk dispenser #T631 without the dispensing tube being trimmed to 1-inch. This was corrected immediately by trimming the tube at a 45° angle to less than 1-inch.

Galley-Deck 6 - Hot Galley

The current time control plan specified the set up and discard time for the food items being held under the plan to be 1700 - 2230, respectively. The plan did not describe how the food time in the danger zone would be controlled, i.e. labeled batches, since the service period was more than four hours. A new time control plan for this area is under development.

Galley-Deck 6 - Dishwashing

Heavy condensate was dripping from the bulkhead and deckhead from the soiled landing area to the mid-section of the dishwasher. A section of the canopy had been cut out to allow the control panel door to be open and steam was escaping, condensing and dripping from the deckhead in this area to the deck where personnel were walking from the dirty to the clean areas. Moist air was also escaping at the dirty entrance to the machine. The mid-machine exhaust also had a positive pressure at an opening that allowed moist air to escape the exhaust system.

Galley-Deck 5 - Cold Pantry

A small amount of dried food soil was found on the recessed area of the backplate of a food slicer.

Bar-Deck 6 - International Cafe

The air relief vent on the left carbonator backflow preventer in cabinet #065202-T651 was closed with a screw-type plug that was sealed in place with joint tape. The backflow preventer on water supply line to the carbonator system was also continually leaking from the air relief vent indicating a possible failure. Staff immediately replaced these devices.

Provisions-Deck 4 - Cold Rooms

The forward fruit and vegetable walk-in cooler had mildew on the evaporator unit fins closest to the door. A heavy buildup of ice was noted on the top section of the other units' evaporator fins and also on units #4211, #4209, #4212 and #4201.

Provisions-Deck 4 - Cold Rooms

A water leak from an unknown source was noted along about 8 feet of the mid cooler deckhead seam in walk-in cooler #4209.

Provisions-Deck 4 - Cold Rooms

The leak described above in walk-in cooler #4209 exposed the top layer of a pallet of honey dew melons in open cartons to potential contamination. The staff immediately moved the pallets and washed the affected melons.

Medical-Acute Gastroenteritis (AGE) Surveillance Log

On August 8, 2013, a crew member had two episodes of diarrhea, abdominal cramps, headache, and muscle cramps, but was not recorded as a reportable case on the AGE log, but upon discussion with staff, this person should have been a reportable case. The pre-programmed AGE log cannot be altered or over-ridden by staff once it is decided whether an individual is a case or not. Even if the underlying illness column states a reason for an individual to not be reportable, this information is not taken into account when the computer program is deciding whether an individual is a case or not.

Medical-Acute Gastroenteritis (AGE) Surveillance Log

During the cruise from July 31 to August 7, 2013, a crew member with AGE symptoms was counted as a reportable case even though they were already counted as a reportable case on the previous cruise. This individual had an illness onset on July 30 with three episodes of diarrhea. The underlying illness column stated this individual was a carryover case, but this information was not factored into the computer program.

Medical-Crew Reporting

On August 10 a food worker had an illness onset of two episodes of diarrhea, two episodes of vomiting, and abdominal cramps at 2200 and did not report to medical until August 11 at 1730. According to their work record, this individual worked on August 10 from 1800-2400 and on August 11 from 1100 to 1600. Also, on August 10 a food worker had an illness onset of two episodes of diarrhea, two episodes of vomiting, and abdominal cramps at 2200 and did not report to medical until August 11 at 1730. According to their work record, this individual worked on August 10 from 1800-2400 and on August 11 from 1100 to 1600.

Medical-Crew Reporting

On August 8, 2013 a food worker had an illness onset of two episodes of diarrhea and abdominal cramps at 0700 and was a reportable case. According to their work record, this individual worked on August 8 from 0730 until 1130, but did not report to medical until 1300 the same day. This was noted on the previous inspection.

Medical-Acute Gastroenteritis (AGE) Log

A passenger with an illness onset on August 3 at 2200 was entered into the AGE log. Several columns of the AGE log were left blank including the passenger meal seating and any symptom information for episodes of diarrhea, vomiting, abdominal cramps, and headache. The reportable case column was also left blank and there was not enough information about this case to determine if it was reportable or not. There were no passengers documented as reportable on the MIDRS confirmation report during the cruise from July 31 - August 7, 2013.

Medical-Acute Gastronenteritis (AGE) Log

The AGE log stated there were six reportable cases, but the total reportable cases in the medical staff documentation indicated there were five reportable cases. It was unknown which of these numbers were correct because there was no documentation confirming the 24-hour MIDRS report was sent.

Medical-Acute Gastroenteritis (AGE) Log

The underlying illness column for the last five cruises included information such as whether passengers and/or crew members are on shore, drank on shore, took shore tours, the location of the shore tour, and also included general comments. This made it very confusing to determine if the information in this column was supposed to be used to indicated whether a case was reportable or not. For example, a passenger had four episodes of diarrhea and no other symptoms, but the underlying illness column stated they were positive for influenza with no other documentation. According to staff, this individual has both AGE and Influenza A, but this could not be determined by the documentation.

Potable Water-Backflow Prevention

There was not a proper air gap between the pressure relief vent and the drain for the vent on the reduced pressure assembly on the potable water line to the HI-FOG system.

Potable Water-Port Bunker Station

The six potable water hoses in the hose storage locker did not have readable labels at each connecting end stating 'Potable Water Only'.

Potable Water-Starboard Bunker Station

The reduced pressure assembly for the international shore connection had a tag indicating 'disconnected' on it and the fire protection line above the device had caution tape around it and a plastic bag full of tools. According to the staff, the device was working properly and the tag, tape, and bag were removed.

Potable Water-Water Testing Room

The backflow prevention device on the shower hose was not on the cross-connection control log.

Potable Water-Mineralizers

There was no air gap between the combined drain line and the drain.

Recreational Water Facilities-Sand and Cartridge Filters

The sand was replaced for Spas D and E on March 3 and 23, 2013 respectively, but there were no records indicating the filter housing was cleaned, rinsed, and disinfected. Also, documentation indicated the cartridge filter had been changed several times for the Lotus pool, but there was no documentation indicating the housing was cleaned, rinsed, and disinfected.

Recreational Water Facilities-Sand Filters

According to staff, monthly inspections and samples were done and collected for all of the spas and pools that had sand filters, but there was no documentation. Staff had a box of the samples collected for August 2013, but no record of the results. According to staff, samples are kept for one month and then discarded.

Recreational Water Facilities-Hair and Lint Strainers

There was no documentation indicating the hair and lint strainers or their housings were cleaned, rinsed, and disinfected on a weekly basis for any of the RWFs.

Housekeeping-Outbreak Prevention and Response Plan (OPRP)

During red level sanitation when at least 2% of passengers or crew had AGE, the OPRP stated that public areas should be cleaned both continuously and then only frequently in the same section. The language was confusing and even the staff could not determine how often these areas should be cleaned.

Housekeeping-Outbreak Prevention and Response Plan (OPRP)

There were no procedures to notify crew of an outbreak while onboard or how to notify passengers of a cruise that had a previous outbreak on the last voyage. Also, there were no procedures stating how to protect passengers from exposure to chemicals and disinfectants used onboard.

Medical-

There were two food workers that worked while sick and did not report to medical immediately. For example, on August 8, 2013 a food worker had an illness onset of two episodes of diarrhea and abdominal cramps at 0700 and was a reportable case. According to their work record, this individual worked on August 8 from 0730 until 1130, but did not report to medical until 1300 the same day.

Inspection on Feb 21, 2013 | Score: 99

Potable Water-Spa Equipment Room #12339

Backflow preventer in the spa's upper water supply line was constantly leaking water from the intermediate atmospheric vent indicating a potential valve failure.

Potable Water-Microbiological Sampling

The color comparator for positive test had an expiration date of 12/2012. The new comparator kit was order on 12 FEB 2013 and due for delivery on 20 FEB 2013.

Recreational Water Facilities-Lotus Pool

The antientrapment drain cover on the aft, starboard corner of the pool was missing one of two screws that attaches the drain cover to the deck of pool. The remaining screw was severely corroded, but was keeping the drain cover in place for today. The pool was empty because of room seas last night and will not be refilled according to staff until this repair work is completed.

Housekeeping-Deck Pantry #5552

Two large house flies were observed in the deck pantry. No open food or clean utensils were present.

Medical-Food Worker Reporting

A bar employee worked twice during the late afternoon and again in the early evening on 20 DEC 2012 with gastrointestinal illness symptoms that had their onset in the early afternoon without reporting to the medical center for evaluation.

Buffet-Horizon Court

Light intensity was less than the required 220 lux at both the port and starboard handwashing stations at the buffet lines.

Buffet-Horizon Court

The drain inside the technical compartment to the starboard coffee station had standing brown water.

Buffet-Horizon Court - Pastry Buffet

A water sanitizer bucket had less than 50 ppm free chlorine and had a greasy film on the top surface.

Bar-Horizon Court Bar

An open can of whip cream was observed holding at 48 degrees F. The whip cream was being stored on ice in a counter recessed cold well and was on temperature control.

Galley-Dishwash

Condensate was observed dripping from the deckhead and side of the exhaust hood at the soiled side of flight-type dishwash machine. Condensate was dripping onto soiled item that were staged in the area.

Galley-Dishwash

When examining the final rinse spray pattern of the flight-type dishwasher, the curtains were removed by the crew and placed on the soiled staging area where condensate was dripping from the sides of the hood. After observing the final spray pattern, the curtains were replaced in the machine without properly cleaning the curtains that were placed on the soiled landing. After the inspector discussed the issue with the staff, the curtains were removed and properly cleaned and sanitized before the machine was put back into service.

Galley-Cold Galley - Deck 12

There was dried food residue on the backplate of the previously cleaned deli slicer.

Galley-Cold Galley - Deck 12

There was a heavy grease layer on the top surface of a sanitizer water solution.

Buffet-Ice Cream Bar

There was an open gap where the electrical line to the left counter mounted ice cream machine penetrated the bulkhead.

Buffet-Ice Cream Bar

Excessive sealant was used to close the gap where the electrical line to the right counter mounted ice cream machine penetrated the bulkhead. The amount of sealant created a rough and hard to clean surface.

Food Service General-Consumer Advisory

The menus for Sabatini's and the Bayou did not identify the beef products that could be served undercooked with an asterisk and a footnote with a consumer advisory statement. The menus in the dining room had a consumer advisory footnote, but the beef tenderloin which could be served undercooked did not have an asterisk to indicate the advisory. The room service menu had a consumer advisory, but the burgers that could be served undercooked did not have an asterisk. Staff stated that the beef products such as the tenderloin and steaks were whole-muscle intact beef, but the packages that the beef products came in did not specify this.

Food Service General-Consumer Advisory

The menus for Sabatini's and the Bayou did not identify the beef products that could be served undercooked with an asterisk and a footnote with a consumer advisory statement. The menus in the dining room had a consumer advisory footnote, but the beef tenderloin which could be served undercooked did not have an asterisk to indicate the advisory. Staff stated that the beef products such as the tenderloin and steaks were whole-muscle intact beef, but the packages that the beef products came in did not specify this.

Galley-Deck 6 - Dishwash

The final sanitizing rinse temperature gauge on the flight-type dishwash machine was not working correctly.

Galley-Deck 5 - Butcher

The cooling logs for several different meat products indicated that temperatures were taken after the 2 hour control point had passed. The logs showed that the temperatures were taken between 5 and15 minutes after the 2 hour control point. All of the food products that the temperatures were taken this way had reached a temperature below 41 degrees F within the first 2 hours.

Galley-Deck 5 - Garde Manger

A staff member with a goatee was handling food without a beard restraint. The staff member shaved the goatee.

Pantry-International Cafe

A large wooden table with folding legs was stored between the bulkhead and the ice machine.

Buffet-Crew Mess

A previously cleaned plastic wicker basket was observed soiled with old food debris. Bakery items were being offered in the plastic wicker baskets at the buffet line.

Buffet-Officer Mess

The light intensity was less than 220 lux along the buffet line,

Provisions-Hotel Store

Boxes of unopened wine glasses, drinking glasses, and other single use items were stored less than 6' off the deck.

Bar-La Patisserie

There was old coffee residue in the splash zone immediately above the dispensing nozzle of the espresso machine.

Bar-La Patisserie

The front plastic panel near the steamer knob to the espresso machine was cracked and presented a difficult area to clean.

Food Service General-Slotted Fasteners

There were slotted fasteners at the coffee ground/water juncture on the newly installed espresso machines at the International Cafe and Horizon Court Bar.

Food Service General-Rack-Type Dishwash Machines

The data plate for the rack type dishwash machines indicated a speed in racks per hour rather than a minimum transit times. These were observed at the Horizon Court dishwash, Pizzeria, and Room Service pantry.

Food Service General-Decks

Deck tiles throughout several different food service areas were either chipped, cracked or had missing or pitted grouting. These areas included: Pizzeria: near the deck oven; Deck 6 Main Galley: near the pastry deck mixers and ice cream machines; Deck 5 Main Galley: near butcher walk-in refrigerator, throughout the hot galley and potwash; Crew Galley: near the pasta kettle.

Inspection on Jul 16, 2012 | Score: 100

Recreational Water Facilities-

Work is in progress on moving the sample points for the analyzer chart recorders for the recreational water facilities to take the automatic monitoring samples directly from the swimmers' water. The low halogen alarm is in the process of being installed for all of the recreational water facilities. (VSP 2011 Operations Manual)

Medical-Food Worker Reporting

A waiter had acute gastrointestinal illness onset time of 2030 on 16 June 2012. This waiter worked a shift the next morning and was off the rest of that day. The waiter reported the illness to the medical center at 2030 on 17 June 2012. The waiter was then off duty and in the cabin until 20 June 2012.

Galley-Deck 5 Port Dishwash Area

One of the potable water pipes at the bulkhead below the 'dirty area' sign was leaking. This was corrected.

Food Service General-Light Levels

The light levels around and behind some of the deck and counter-mounted equipment was less than 110 lux. This included ice machines in some of the housekeeping pantries, the combination ovens in the deck 5 main galley, the ovens in the deck 6 pastry, the starboard juice machine in the deck 14 lido galley, the combination oven in the deck 12 lido galley, The vessel had installed many new light fixtures to increase the light levels around and behind deck and counter-mounted equipment to at least 110 lux, and there was a plan in place to correct the rest. (VSP 2011 Operations Manual)

Galley-Deck 5 Butcher

A food waste bin lid was stored in between the utility sink and neutral storage cabinet. The lid was not soiled and it was immediately removed.

Galley-Deck 5 Soup Area

There was missing and recessed grout where the two potable water lines penetrated the deck for the soup kettle adjacent to the salamander. There was also water pooled in the recesses.

Galley-Deck 6 Pastry

There was some missing and recessed grout between the deck tiles in front of the ovens.

Food Service General-Menu Consumer Advisories

There were no consumer advisories on the menus for any of the seated dining areas. The cruise line is in the process of updating the menus. (VSP 2011 Operations Manual)

Room Service-Time Control Plan

The written time control plan indicated that food would be discarded at 1:30 am and 6:30 am. The color coded timeline indicated that food would be discarded at 2:30 am and 6:30 am. The time control plan was corrected.

Galley-Sabatini's

The drain pan in the ice machine was soiled with a black powder.

Galley-Bayou

The knob on the silver power dispenser was soiled with a dried, dark brown material. The knob was removed for cleaning.

Bar-Lotus and La Patisserie

The written time control plans for the milk were not posted in the bars. (VSP 2011 Operations Manual)

Inspection on Jan 17, 2012 | Score: 98

Recreational Water Facilities-Safety Signs

The safety signs posted at the pools and whirlpools did not contain all elements of the 2011 VSP Operations Manual sign requirements. The signs did not include cautions against using the facilities if experiencing fever and bather load information. In addition, the signs for the whirlpools did not include cautions against use by individuals on medication.

Recreational Water Facilities-Analyzer Chart Recorders

The sample lines for the analyzer chart recorders for all of the recreational water facilities were located after the compensation tanks.

Medical-Acute Gastroenteritis (AGE) Surveillance Log

The AGE surveillance log could not be put into a spreadsheet with the required information in the exact order as Annex 13.2.2 of the 2011 VSP Operations Manual.

Medical-Acute Gastroenteritis (AGE) Case Definition

The AGE case definition used by the ship did not consider the number of diarrhea episodes that was above normal to certain individuals. The current definition did not allow individuals with pre-existing medical conditions, such as individuals with irritable bowel syndrome, who reach 3 loose stools to be considered non-reportable cases. This definition was in writing. No cases appeared to be reported incorrectly.

Housekeeping-Outbreak Prevention and Response Plan

The outbreak prevention and response plan did not include procedures for informing current and embarking passengers and crew members of an outbreak or procedures for returning the vessel to normal operating conditions after an outbreak. In addition, there was no information on the required contact time for chlorine solutions to be used in food areas.

Housekeeping-Public Toilets

The public toilet in the bridge did not have a sign advising users to use a hand towel, paper towel, or tissue to open the door upon exiting.

Potable Water-

The nonpotable chilled water lines connected to the back of the ice machines in food areas throughout the ship were not uniquely identified.

Integrated Pest Management-Follow-Up Inspections

The integrated pest management log did not include follow-up inspection results for most of the inspections when pests were found.

Integrated Pest Management-Loading Inspections

There were no records of pest inspections of incoming shipments since July 2011.

Children Area-Toilet Room

The child-size toilets were 12.5 inches above the deck. No step stools were provided.

Children Area-Theater

The seat cushions were soiled under and around them with used napkins, spoons, buttons, and glitter. This area was previously cleaned and not in use at the time of the inspection.

Food Service General-Consumer Advisory

There was no consumer advisory at the buffet lines or on the menus indicating that consuming raw or undercooked animal-derived foods may increase the risk for foodborne illness, especially to consumers with certain medical conditions. There were animal-derived products that could be ordered by the consumer in an undercooked form. The staff stated that they were awaiting new standardized consumer advisory signage and menu statements.

Food Service General-Lighting

In the pantries and the galleys, the light intensity behind and around many pieces of counter-mounted and deck-mounted equipment was less than 110 lux.

Galley-Deck 14 Horizon Court

Individual containers of yogurt stored in reach-in cooler #2419 had temperatures of 41°F to 53°F. The yogurt was discarded.

Other-Time Control Plan - Ice Cream Bar

In areas operating under time control plans that exceeded four hours, such as the ice cream bar, more specificity was needed on procedures and monitoring to assure compliance with the time control plans. The time control plan did not provide detailed instructions on how the operations were actually conducted using alternating soft serve ice cream machines. Each of the two ice cream machines was set-up, operated for four hours, emptied, cleaned and sanitized in four hour blocks of time. The cycle began with refill from the temperature-control back-up supply. Labeling or other specificity on where each of the machines was in its cycle was not included in the time control plan.

Galley-Deck 14 Horizon Court

A previously cleaned and stored food slicer had a slight build-up of food residue under the slicer's backplate next to the exit path of the food from the slicer blade.

Food Service General-Food Thermometers

None of the staff in the cooking areas were equipped with tip-sensitive food thermometers.

Galley-Deck 6 Pastry

The large and small ice cream machines had plastic paddles that had rough and cracked surfaces that were difficult to clean.

Galley-Deck 6 Pot Wash

The soiled utensil storage area was severely overloaded. Deck stands loaded to a height of more than five feet with soiled pots and pans extended the length of the three compartment sink. This was less than 12 inches from the path by which the cleaned utensils went to the automatic potwashing machine.

Galley-Deck 5 Butcher Shop

The meat saw metal and fiber saw blade guides were severely scored making them difficult to clean. The plastic push stick for the meat grinder also had rough surfaces making it difficult to clean.

Galley-Deck 5 Butcher Shop

Walk-in cooler evaporator fins were heavily soiled with dirt.

Galley-Deck 4 Hot Galley

Walk-in cooler evaporator fins were heavily soiled with dust.

Galley-Deck 4 Officers Mess

Condensate was collecting inside the ventilation hood above the bain marie above the hot serving line. No food appeared to be impacted.

Provisions-Deck 4 Cold Stores

The produce walk-in coolers evaporator fins were heavily soiled with dirt.

Bar-Deck 7 Crooner's Bar

The pantry handwash sink was partially blocked by cleaning buckets placed on the deck in front of it. The buckets were immediately removed.

Bar-Handwash Sink Lighting

The light intensity over the handwash station could not be raised to 110 lux.

Inspection on Jul 13, 2011 | Score: 98

Galley-Hot Galley

Employees working in the galley were perspiring. The ambient temperature of the galley was 83°F by the inspector's thermocouple.

Galley-

A seam was found along the juncture of the wood window frame and the stainless steel bulkhead.

Galley-Warewash - Plate Trolley

Severe gouging and scoring damaged the interior and exterior surface of the plastic trolley used for clean plate storage, which made cleaning difficult.

Galley-Warewash - Plate Trolley

Food residue and a sticky substance soiled the plate contact surface of the plastic trolley used for clean plate storage.

Galley-Warewash - Plate Trolley

Clean plates were stored in the soiled trolley used for clean plate storage.

Galley-Clean Plate Storage

Condensate was collecting along the deckhead adjacent to an air diffuser. The ambient temperature measured 81°F by the inspector's thermocouple.

Galley-Clean Plate Storage

Food residue soiled three glasses and two mugs on the clean plate storage area.

Other-Restrooms

The men's and women's restrooms located in front of Horizon Court were not equipment with a means to exit without handling the door handles with barehands. In addition, the men's public restroom located near the lobby on deck 5 was not equipment with a means to exit without handling the door with barehands.

Galley-Deck 6 - Breakfast Section

There was a water leak at the lower right underside of the salamander broiler in the hot galley. There was no water connected to this unit and staff suggested the water was from a previous cleaning.

Galley-Deck 6 Vegetable Preparation Room

There were four bags of cut fresh spinach stacked in a hotel pan and wrapped with film in walk-in refrigerator #5201. The spinach was at a temperature of 48 °F. It was immediately removed and ice applied to cool.

Galley-Deck 6 Garde' Manger

Two sheet pans filled with egg salad on croissant sandwiches had a food temperature of 52-53 °F in walk-in refrigerator #5218. Staff stated that the food was prepared earlier in the morning (approximately 40 minutes)and would be served at lunch. There was no cooling log entry for these made sandwiches and they were overwrapped with food film. The sandwiches were uncovered immediately and entered into the cooling log.

Galley-Deck 6 Garde' Manger

A bowl of egg salad was found inside undercounter reach-in refrigerator #052326OD with a food temperature of 44 °F. Staff stated it was used earlier to make sandwiches. The bowl was covered and not entered on the cooling log. Staff unwrapped the bowl and blast chilled the egg salad immediately. The egg salad sandwiches were held in the walk-in refrigerator at 52-53 °F after preparation some 40 minutes prior, according to staff, but were also not listed on the cooling log.

Galley-Deck 6 Garde' Manger

One of every 5 previously cleaned plates inspected at the aft bulkhead mounted plate storage section were found visibly soiled with food residue. The plates were immediately removed for cleaning and all plates in this area reinspected.

Galley-Deck 6 -Coffee Pantry

The power cable to the espresso machine was draped on the counter, making cleaning difficult. This was corrected immediately.

Galley-Deck 6 Pastry

One live fruit fly was observed on the deckhead in the center of the room. The area was not active at the time of the inspection.

Galley-Room Service Pantry

The in-use conveyor dishwash machine had a wash tank temperature of 154 °F as measured by both the inspector and the ship's technician, while the machine mounted thermometer registered 164 °F for the wash temperature. The manufacturer's data plate specified a minimum wash temperature of 160 °F.

Galley-Room Service Pantry

Warewash staff completed 4 separate tests of the in-use conveyor dishwash machine and logged the results on a form posted at the machine. In every test the wash tank temperatures recorded were between 151 and 154 °F, and there was no action taken to have the machine repaired or adjusted. The machine was adjusted immediately and the tank temperature measured 160 °F.

Galley-Sabbatini's Galley

The power cable for the espresso machine was draped on the counter making cleaning difficult.

Buffet-Crew Mess Beverage Station

There was an open hole present inside the ice bin for the ice/water dispenser immediately beside the ice dispensing tube.

Inspection on Jan 24, 2011 | Score: 99

Provisions-Dairy Products #4209

There were a few holes in the bulkhead towards the back left corner, exposing the insulation. It appeared that the plastic plugs were missing.

Provisions-Fresh Meat #4208

There were a few holes in the bulkhead to the right and left of the door, exposing the insulation. It appeared that the plastic plugs were missing.

Galley-Deck 5 Soup and Pasta Station

The door gaskets of the hot holding units near the beverage station were cracked and worn.

Galley-Horizon Court

The final rinse tank of the warewash machine was soiled with food debris.

Buffet-Hamburger Grill

There were a few cracks in the curved section of the sneeze guard. A work order was submitted on 16 December 2010.

Buffet-Crew Mess

The sneeze guard on the port side serving line next to the plate stands was chipped along the left edge.

Preparation Room-Potato Room Deck 4 Forward

There were slotted fasteners in the food contact area of the potato peelers.

Potable Water-Engine Room

There was a continuous leak from the reduced pressure assembly vent on the hot potable water line for the laundry.

DO NOT USE (whirlpool/spa)-Spa A Whirlpool

The anti-entrapment drain cover on the bottom of the whirlpool was cracked. The whirlpool was empty at the time of the inspection.

Pantry-Lido

Some of the deck tiles were cracked and there was missing grout. There was also water under these tiles.

Food Service General-Decks

There were cracked deck tiles and recessed grout throughout the food service and preparation areas.

Inspection on Jul 09, 2010 | Score: 97

Buffet-Passenger Starboard Grill Area

There were gaps between the bulkhead and underside of the induction plate and the underside of the flat grill.

Buffet-Passenger Starboard Grill Area

The gaps between the bulkhead and the underside of the induction plate and flat grill were soiled with old grease.

Food Service General-Decks

There were cracked deck tiles and recessed grout throughout the food service and preparation areas.

Galley-Deck 14 Mini Galley

The time as a public health control plan stated that potentially hazardous foods would be clearly labeled with a discard time. However, foods on the buffet were not clearly labeled. Per staff, the buffet was open less than four hours and food was discarded at the end of service.

Galley-Deck 14 Mini Galley

The top of the juice machine was soiled with a dried sticky residue.

Galley-Deck 14 Mini Galley

The deckhead above the juice machine was soiled with a dried sticky residue.

Galley-Deck 14 Dishwash

There was a heavy accumulation of condensate on the deckhead over the soiled end of the warewash machine.

Buffet-Port Grill Area

The underside of the flat grill was soiled with grease near the bulkhead.

Bar-Lido

There were two unsealed openings around the water lines inside the technical space under the unused speed rail. There was an opening in the back of the technical space below the in-use speed rail.

Other-Hamburger Grill

There was an opening in the door frame to the pantry where the lock inserted.

Other-Hamburger Grill & Pizzeria Bus Stations

The deck/bulkhead juncture was not coved. There was a seam between the deck and the bulkhead.

Food Service General-Ice Machines

Per staff, the ice machines were cleaned with the Kool Draft ice machine cleaner. The machines were not run through a sanitizing with a sodium hypochlorite solution after the cleaning, per the manufacturer's instructions.

Galley-Deck 12 Hot Galley

The bulkhead/deck juncture cove under the left side preparation counter was corroded.

Galley-Deck 9 Bellbox

There were two toasters and one juice machine that were not used. Per staff, these machines were not going to be used in the future.

Galley-Deck 9 Bellbox

The water lines inside the juice machine were soiled on the inside.

Galley-Deck 9 Bellbox

There was a small gap between the flat grill and the deep fryer.

Galley-Deck 9 Bellbox

The small gap between the flat grill and the deep fryer was heavily soiled with grease and old food.

Galley-Bayou

There was a small lip on the right side of the flat grill that was heavily soiled with grease.

Dining Room-Bayou Foyer

The artificial light level could not be raised to 220 lux for cleaning purposes. This area was used to store desserts during service.

Galley-Deck 6 Dishwash

Condensate had collected on the bulkhead and deckhead around the warewash machine. Condensate was dripping from the cold air return and hood around the warewash machine onto the deck.

Galley-Deck 6 Pastry

There were seams between the marble slabs at the working counter.

Galley-Deck 6 Pastry

The seams between the marble slabs at the working counter were soiled with food debris.

Galley-Deck 6 Beverage Station

The water lines inside the juice machine were soiled on the inside.

Galley-Deck 6 Wine Bar

There was an opening in the back of the technical space below the speed rail.

Galley-Deck 5 Soup Station

The inside of the microwave was soiled with old food around the fan guard.

Galley-Deck 5 Sauce Station

The was no "wash hands often" sign at the handwash station.

Provisions-Dry Stores B

The cove piece had separated from the deck, creating a gap and making cleaning difficult.

Recreational Water Facilities-Pelican Pool

The shepherd's hook was not located in a prominent location.

Recreational Water Facilities-Pelican Pool

There were no depth markers at the pool. Per staff, the pool was closed for maintenance and the depth markers will be placed once the pool is open.

DO NOT USE (whirlpool/spa)-Lido Whirlpool Mechanical Room

There was a steady drip from the reduced pressure zone assembly unit.

Potable Water-Cross-Connection Control Program

The program listed a Watts NLF9 as the backflow prevention device for a few coffee machines and spray hoses. When checked, the devices were Watts N9.

Potable Water-

The potable water lines in the whirlpool mechanical rooms had a light blue label with a dark blue arrow. Some potable water lines in the engine room had either a blue/green/blue label or a light blue label with a white arrow. There were also a few potable water lines with a small pipe diameter with just a blue stripe in the engine room.

Potable Water-Engine Room

The drain line for the mineralizer backwash had a blue/green/blue label which indicated potable water.