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Health
Federal health inspectors from the Centers for Disease Control and Prevention inspect cruise ships twice a year, checking everything from kitchen equipment to dishwasher temperatures, and grade ships based on what they find. A score below 86 is considered failing. Cruise ships are also required to report all illness outbreaks affecting more than 3% of passengers or crew to the CDC. Inspections and outbreaks from 2010 to the present are shown below.
Health Scores & Inspections
100/100
Health Score: Jun 2014
Highest: 100 | Lowest: 81
254
Deficiencies (found in 10 inspections).
Illness Outbreaks
None Reported
Health Scores & Inspections: Details
Inspection on Jun 23, 2014 | Score: 100
Buffet-Crew Mess
The light intensity was less than 110 lux between and behind the beverage equipment.
Buffet-Officer's Mess
Baskets of rolls placed on the tables were partially covered with linens, exposing some rolls to contamination.
Buffet-Staff Mess
The sneeze guards on the upper buffet shelves were positioned high, exposing the foods to contamination. During the inspection rolls and pie slices were on the upper shelves.
Buffet-Staff Mess
The light intensity was less than 220 lux along the buffet line. It appeared the lights were illuminating mostly the upper shelves.
Galley-Deck 5 - Pastry
A bucket of sanitizing solution was less than 50 ppm chlorine.
Galley-Deck 6 - Potwash Area
Condensation was dripping from the deckhead on the outside of the hood overhang at the clean storage racks. The condensation was dripping on to the deck behind the clean racks. No clean items were impacted.
Dining Room-Donotello, Canaletto, and Bernini
The light intensity could not be raised to 220 lux at the waiter stations. The electricians showed the inspector these areas had previously been addressed in their light assessment.
Galley-Crown Grill
Coving was missing at some areas on top of the tiles of the equipment/deck juncture. Work was in progress to replace the deck tiles in this area.
Galley-Sabatini's
The light intensity was less than 220 lux at the front preparation counter and at the pizza oven.
Other-Prego
The light intensity was less than 220 lux at the handwash station.
Other-Horizon Court Gazebo
The crew member working in this area had a thick moustache that protruded past the corners of his mouth. He was not wearing a beard restraint.
Potable Water-Cross-Connection Control Records
The ship's records showed that the testable backflow preventers were last tested 54 weeks ago, resulting in them being two weeks overdue for their required testing.
Potable Water-Far Point Chart
The chart for the day of the inspection was mounted to show an incorrect time for the recording. At 15:30 local time, the chart pen was at 16:15 local time. The crew member responsible for the chart changing reported using current local time for the ship's water records.
Integrated Pest Management-Records
The periodic review of the Integrated Pest Management plan was not documented in the onboard records.
Inspection on Oct 07, 2013 | Score: 99
Medical-Underlying Illness
The underlying illness column on the acute gastroenteritis (AGE) log did not always include a direct answer to the presence of an underlying illness.
Medical-Pantry
The top shelf of the food storage cabinet had dry and crusty food residue in several locations. No food was present during the inspection.
Ventilation-AC Unit 8/4/03
A significant accumulation of dirt was present in the far compartment of the condensate collection pan. Dirt was also accumulated the entire length of the right side of the condensate collection.
Dining Room-Bernini Dining Room
The breakfast menu in the 'From the Sea Selections' had a Smoked Salmon, Bagel and Cream Cheese dish. The asterisk indicating that a dish could be ordered undercooked highlighted the cream cheese rather than the smoked salmon, which was the ingredient that was not fully cooked.
Galley-Bernini Dining Room Entrance Beverage Station
The ice machine bin lid was left open in this high traffic area.
Galley-Dishwashing
The forward dishwashing area had condensate on the canopy and the bulkhead at the soiled end of the dishwasher. No clean dishware was impacted.
Galley-Time Management Plan
The time management plan being used for breakfast was not posted in the Deck 5 galley since breakfast was only usually prepared and served in Deck 6. The passenger unloading on the day of the inspection changed the normal meal preparation and service arrangements.
Galley-Potwash Area
Buffalo chopper lids were severely chipped, pitted and gouged creating difficult to clean surfaces in these pieces of equipment.
Galley-Garde Manger and Hot Galley
Food slicer backplate had dried food soil in the lower recessed area where the food discharges from the blade. This condition was also noted in the hot galley slicer.
Provisions-Fruit and Vegetable Walk-In Cooler #4723
Mildew was noted on the fins on the evaporator nearest the door. The evaporator at the back of the walk-in cooler was covered with ice which decreased the unit's cooling ability.
Provisions-Meat Walk-In Freezer #4714
Water was collecting in two deckhead mounted light fixtures and was dripping to form an icicle in one of the cover screw holes. No food stored below was being impacted.
Provisions-Poultry Walk-In Freezer #4737
Water that was dripping from a deckhead hatch was freezing on cartons of poultry stored below the hatch.
Other-Sabatini's Restaurant
Food soil was noted on the deck inside the fire door channels.
Other-Prego's Galley
Two trays of plastic glasses were inverted on a solid plastic tray trapping the moisture inside the glasses.
Other-Trident Grill
One house fly was seen in the pantry of Trident Grill.
Other-Trident Grill
Tiles were missing from the decorative tile bulkhead below the Trident Grill sign which created a difficult to clean area.
Galley-Walk-In Cooler #5611
Three large plastic pans of chopped cabbage were found in the walk-in cooler at internal temperatures of 47°-57°F. These pans were recorded one time on the cooling log at 52°F 10 minutes before the inspectors entered the area. The way the pans were stacked together could have limited cooling.
Galley-Dishwashing
Heavy condensate was noted dripping from the canopy and deckhead above the soiled end of the dishwasher. No clean ware was being affected at the time of the inspection.
Buffet-Preparation Areas
The brackets with the rubber seals holding the glass panels on the top of the half walls that separate the preparation areas from the dining area and the island buffets to the brass glass supports were soiled and difficult to clean.
Galley-Hot Galley
The left tilting pan support next to the bulkhead had a difficult to clean seam where the sealant was coming out of the joint.
Bar-Promenade
The backflow preventer on the water supply line to the coffee machine was leaking from the air relief hole indicating a possible failure of the device.
Bar-Lobby
The water supply line backflow preventer for the soft drink machine was leaking from the air relief hole indicating a possible failure of the device.
Inspection on Jun 09, 2013 | Score: 95
Dining Room-Consumer Advisory
The dining room breakfast menu included eggs cooked to order and there was no consumer advisory in the menu or an asterisk noted at the egg dishes to indicate the advisory notice. Staff stated that the advisory change for menu's was on order and during the interim period consumer advisory cards were placed on every dining room table. The advisory was present on each table and did identify undercooked eggs as a possible risk.
Food Service General-Galleys - Undercounter Refrigerators
Several 2 and 3 door undercounter reach-in refrigerators had a warped condition on one or two of the doors where a gap was present at the lower door and the door frame when closed. The gap was large enough to pass a set of folded sheets of paper from outside to the interior of the refrigerator. This condition was less severe in some areas, but significant in the following: D5 main galley soup station - undercounter refrigerator #2 on the far left of three doors; pastry undercounter refrigerator #5 on doors 1 and 3, and #7 undercounter refrigerator on door 3; crew galley undercounter refrigerator #6 on the right of two doors; D6 main galley starboard/forward pastry service line on the right door of the undercounter refrigerator below the ice cream chest freezer; and hot galley soup station starboard on the left door of the #10 undercounter reach-in refrigerator.
Food Service General-Galleys and Provisions
Live fruit flies or drain flies were noted in several areas of the food operations, including the following: D5 main galley - bakery - one fruit fly on forward bulkhead behind the floor mixer and one drain fly on the internal surface of the bowl in the left mixer, two fruit flies on the deckhead over the flour bin counter; pastry - one drain fly on the canopy exhaust hood exterior beside the knife locker; crew galley - aft counter one fruit fly on the deckhead near the air supply diffuser; crew mess buffet - one fruit fly on the deckhead at the starboard/aft porthole window; D6 main galley - aft/port beverage station - one fruit fly on the deckhead beside the blast chiller; provisions vegetable preparation room - one fruit fly on the deckhead over the potato peeler; and sabbatini galley - one fruit fly on the deckhead near the walk-in refrierator door.
Galley-Deck 5 Main Galley - Garde' Manger
A canape appetizer was noted in refrigeration with cold smoked salmon present. Staff stated this was for tray service to guests as part of private parties, but there was no specific advisory provided to point out the health risks associated with consumption of this undercooked fish.
Galley-Deck 5 Main Galley - Garde' Manger
One deep stainless steel pan containing shredded cabbage was found inside walk-in refrigerator 5607 with an internal food temperature between 45 and 48 °F. Staff stated that it was cut and placed in the refrigerator last night, so all was discarded.
Galley-Crew Galley - Dishwash
During active use of the conveyor dishwash machine the wash tank temperature gauge indicated a wash water tempoerature of 155 °F and a manual measure of the water revealed a wash temperature of 156 °F. The manufacturer's data plate specified a wash temperature minimum of 160 °F.
Galley-Crew Galley - Pot Wash
During active use of the hood type pot wash machine there was a water leak from the corner of the canopy exhaust hood on the clean end. There was no impact on clean items exiting this machine.
Preparation Room-Butcher Shop
There was a water leak from a seam between deckhead panels, with water poolinng on the counter below and some spilling over to the door of the undercounter reach-in refrigerator. There was no food preparation at the time.
Galley-Sabbatini Galley
The artificial light level behind the coffee and espresso machine was below the minimum 110 lux.
Bar-Pool Bar
One large plastic container of heavy cream was set on the bar counter between uses. The cream container had a 7 day discard label affixed. The manager stated that this was not on time control and it was intended for storage under refrigeration between uses.
Other-Deck 14 Hamburger Grill
During active grilling there was visible smoke that entered the canopy exhaust hood and then drifted throughout the grill area, the adjacent bar and the pizzeria. Using a paper towel to check the hood there was no suction evident.
Pantry-Tradewinds Bar - Pantry
The door to the pantry was pinned open, providing easy access to flying pests. This bar and pantry are on an open deck.
Potable Water-Cross-Connection Control Log
The ship's non-testable backflow prevention device log was incomplete. The log was divided up into decks and the log for deck 1 and 15 listed the area where a backflow device was installed, but did not list the type of device nor the plumbing system component. Also, some of the logs did not list the date that the devices were periodically inspected.
Potable Water-Far Point
The free halogen residual measured by the halogen analyzer at the far point was not accurate to within 0.2 ppm. At the time of the far point analysis, the analyzer read a free halogen value of 1.77 ppm and readings taken by the inspector's electronic test kit measured 1.33 and 1.40 ppm.
Recreational Water Facilities-Whirlpool Secondary Antientrapment
Throughout the assessment of the ships whirlpool spa and other recreational water facilities (RWF;s) the staff responsible for monitoring and maintenance of these systems was not fully aware of the operatiions. There was a need for physical review in different areas more than once. A significant error involved the assessment of what was said to be suction fittings installed on the ships 11 whirlpool spas. During the inspection the ship's staff confirmed their presence, but following the inspection evidence provided by the corporate office confirmed they were in fact removed and no suction was present in any of those whirlpools.
Medical-Crew Member Reporting
A waiter who experienced 4 diarrhea episodes beginning at 0500 on 26 May did not report until 1615 later that day. Time sheet records indicated that the employee worked from 0600-0900 and from 1200-1500.
Integrated Pest Management-Garbage Room
Active surveillance records indicated that the garbage room was only inspected once in the month of May.
Integrated Pest Management-Pesticide/Safety
The IPM plan did not have a record of all pesticides currently onboard the vessel nor did the plan have health and safety procedures to protect the passengers and crew when applying the pesticides.
Inspection on Feb 07, 2013 | Score: 81
Buffet-Starboard
There was no serving utensil for a container of cereal out for passenger self service.
Preparation Room-Fish
Beneath the preparation counter, one previously cleaned cutting board in storage was soiled with food debris. This cutting board was rewashed and sanitized.
Provisions-Frozen Vegetables
Water was leaking from the deckhead onto boxes of lima beans. A plastic bin had been placed on top of the lima beans to collect the water.
Provisions-Frozen Vegetables
Frozen water from the deckhead leak above had accumulated on boxes of lima beans.
Galley-
The cooling logs indicated pasta was prepared on 5 February, however the food item had a 7-day discard date beginning on 6 February. Cooling times for the pasta were 16:09 at 158°F and 18:09 at 38°F on 5 February.
Galley-
On the day of the inspection, the cooling logs indicated mixed vegetables began cooling at 08:45 with a product temperature of 158°F. At 11:15 there was no 2-hour cooling time written on the logs.
Galley-
The light intensity was less than 220 lux on all areas of the preparation counter across from the flat grill and on all areas of the preparation counter above the fresh eggs undercounter cold holding unit. Staff replaced the light covers and the light intensity on the fresh eggs preparation counter was increased.
Galley-
Inside undercounter refrigerator #8, a container of ground lamb had a discard label indicating a production date of 28 January and a use by date of 5 February, exceeding the 7-day discard requirement. Staff working in the area stated the food product was not prepared there.
Galley-Deck 5 - Potwash
Excess steam emanated from the potwash machine during the wash cycle. According to the gauges, temperatures and pressure for the wash and rinse cycles were in compliance with the manufacturer's specifications.
Galley-Deck 5 - Coffee Station Forward
The light intensity was less than 110 lux between and behind the beverage equipment.
Galley-Deck 5 - Center Microwave Counters
The light intensity was less than 220 lux on the two preparation counters.
Galley-Deck 6 - Beverage Station
The soap dispenser at the handwash station was inoperable.
Galley-Deck 6 - Beverage Station
The previously cleaned white plastic panel surrounding the juice machine dispensing ports and inside the machine around the juice container inserts were soiled.
Galley-Deck 6 - Beverage Station
The potable water lines and electrical cords from the two coffee machines were draped across the counter top, making cleaning difficult.
Galley-Deck 6 - Forward Service Line
The inside of the previously cleaned grease pan housings for the right groove grill and the port side flat grill were soiled with grease residue.
Other-Crown Grill
The far right lid for cold well #2 was cracked on the inside.
Other-Crown Grill
An open ended wire whisk and an open ended strainer were stored in the clean storage racks. These items were discarded.
Other-Sabatini's
A soiled waffle maker was stored on the preparation counter. Staff stated the waffle maker was last used during the breakfast service that day, but not in this food outlet.
Other-Pizzeria and Hamburger Grill
The time control plans indicated potentially hazardous foods were to be discarded every 3.5 hours at 14:00, 17:30, 21:00, and 23:00. Foods, such as cheese, sliced lettuce, and sliced tomatoes, in the counter cold top were not labeled with their discard times.
Medical-Crew Member Reporting
A review of the acute gastroenteritis (AGE) logs for the last five cruises revealed there were three crew members who experienced AGE symptoms and continued to work after those symptoms began. Specifically, (1) an engine cadet had an onset of AGE symptoms on 31 January at 12:00, but did not report to the medical center until 3 February at 16:55; (2) an assistant buffet steward had an onset of AGE symptoms on 20 January at 09:30, but did not report to the medical center until 16:00 that day; (3) a spa massage therapist had an onset of AGE symptoms on 17 December at 10:00, but did not report to the medical center until 18 December at 09:00. A similar violation was written on the previous inspection.
Recreational Water Facilities-Pool in Spa Area
The free residual halogen measured by the staff's and inspector's test kits was consistently over 10 ppm on several checks. Staff closed the pool until the halogen level could be corrected.
Recreational Water Facilities-Neptune Pool
The free residual halogen measured by the staff's and inspector's test kits was consistently over 5 ppm on several checks. Staff closed the pool until the halogen level could be corrected.
Recreational Water Facilities-Safety Signs
The safety signs at the Neptune Pool and Calypso Pool did not have the bather load information.
Recreational Water Facilities-Turnover Rates & Bather Loads
The turnover rates and bather loads for all of the RWFs were calculated using the manufacturer's flow rate of the pumps and not the actual rates measured by flow meters. The turnover rates and bather loads were not calculated during the previous inspection.
Recreational Water Facilities-Analyzer-Chart Recorders Sample Lines
The sample lines for the analyzer-chart recorders for 6 out of the 9 RWFs were still in progress to be located after the compensation tanks. The staff estimated a target completion date of June 2013. During the previous inspection it was found that all RWF sample lines were after the compensation tanks.
Potable Water-Bunkering and Production
There was no record on the charts that the halogen and pH analyzer-chart recorders were calibrated at the beginning of bunkering or production or when potable water production was re-started after a period of technical water production. Also, the charts were not initialed.
Potable Water-Production
On 23 January, the free residual halogen was not monitored for several hours when the analyzer-chart recorder malfunctioned.
Potable Water-Distillate Water Lines
The distillate water lines from the evaporators to the potable water chlorine injection were not striped or painted in accordance with ISO 14726 standards (blue/gray/blue). The lines were striped blue/brown/blue.
Room Service-Warewash
A rack of soiled carafe lids and a stack of several soiled plate covers were stored directly on the deck in front of the soiled drop-off counter.
Room Service-Warewash
The handwashing sink in front of the soiled drop-off counter was blocked by a rack with soiled utensils placed directly on the deck in front of the sink.
Room Service-Hot Section
The crew member working in this area used a fork in one hand to put a piece of salmon on the plate, but used his other bare hand to move the salmon from the edge of the plate into the center, lightly touching the salmon with two fingers.
Pantry-Central Pantry 10540
The light intensity was less than 110 lux to the left and back of the ice machine.
Bar-International Café
The sign instructing frequent handwashing posted over the handwashing sink was partially blocked by another sign with handwashing steps. This was corrected.
Bar-Sky Walkers
There were potentially hazardous foods placed out for self-service on tables on a daily basis from 17:00 to 19:00 where time was used as a public health control, but there was no time control plan available in the area.
Pantry-Sky Walkers
The light intensity was less than 110 lux to the left and back of the ice machine.
Bar-Ice Cream Bar
The technical compartments for undercounter refrigerators #1 and #2 were soiled with an accumulation of dust.
Bar-Ice Cream Bar
The milk stored in undercounter refrigerator #1 was labeled with a 4-hour discard label indicating time control, but the time control plan did not indicate the milk in that refrigerator was on time control and the refrigerator was not labeled as such.
Housekeeping-Deck 5 Midship Passenger Restrooms
The handicap stalls had handwashing sinks, but there were no signs advising users to wash their hands.
Inspection on Apr 25, 2012 | Score: 98
Provisions-Deck 4 - Vegetable
Condensate collected along the seams of the stainless steel deckhead panels and some deckhead mounted light fixtures of the walk-in vegetable cold holding box No. 4723 and was dripping onto the deck below. According to the staff, moisture had accumulated in the stainless steel deckhead panels and this would be mitigated during the next dry dock.
Provisions-Deck 4 - Vegetable
A green and black substance soiled numerous seams of the deckhead panels of the vegetable holding box No. 4723. In addition, the ventilation fan in the corner was soiled along the stainless steel guard.
Food Service General-Artificial Illumination
The artificial illumination around numerous pieces of deck and counter-mounted food equipment was not sufficient. In addition, some handwash stations did not have adequate illumination. Lighting deficiencies were noted in the crew galley, main galley, Sabatini's and bars. (2011 VSP Operations Manual)
Buffet-Deck 5 - Crew Mess Beverage
The underside of the bulk milk dispensers had corrosion where the stainless steel side panels joined the galvanized metal bottom panel, which made cleaning difficult.
Buffet-Deck 5 - Crew Mess Beverage
Numerous cracks made cleaning difficult on top of the counter-mounted juice dispenser immediately adjacent to the lid protecting the juice concentrate. The staff indicated the juice machine would be replaced.
Galley-Deck 5 - Soup Station
Cracks along the top of the buffalo chopper lid along the non-food contact and inside food contact surfaces make cleaning difficult.
Galley-Deck 5 - Roast Station
Old food residue soiled the installed thermometer probe and the right wall of the blast chiller.
Galley-Deck 5 - Chef's Office
Food residue soiled the blades of the hand-held immersion-type mixer.
Galley-Deck 5 - Induction Wok
Excessive sealant around the juncture of the wok heating element and the stainless steel counter of the induction wok and hot-plate made cleaning difficult. In addition, the wok heating element surface had a small fracture.
Galley-Deck 5 - Pastry
Corrosion was present along what appeared to be dissimilar metals used in the construction of the commercial-type ice cream maker blades. In addition, stainless steel weld repairs along the ends were not smooth, which made cleaning difficult.
Galley-Deck 6 - Service Bar Counter
Moisture was dripping from a deckhead hatch immediately in front of the service bar.
Galley-Deck 6 - Service Bar Counter
Moisture from the deckhead leak dripped directly onto a stainless steel table/counter immediately in front of the service bar.
Galley-Deck 6 - Hot Line
Food residue soiled the installed thermometer probe of the blast chiller.
Galley-Deck 14 - Gazebo
Grease deposits soiled the stainless steel shutters and bulkhead and deckhead immediately adjacent to the shutters.
Galley-Consumer Advisory
Menus for the main dining did not contain an asterisk denoting foods of animal-derived origin that could be served undercooked may increase the risk of foodborne illness. (2011 VSP Operations Manual)
Galley-Deck 12 - Production Galley
The first cook had an open boil on his right hand. He had just reported to work just after shift change, and was reported to not have worked with food. He was not aware that he was not supposed to work with an open sore on his hand. The food and beverage manager directed the first cook to immediately report to medical, and not to return to work until cleared by the doctor.
Galley-Deck 6 - Sauce Station
Condensate formed along the light inside the ventilation hood, located immediately above the hot plates.
Galley-Deck 6 - Sauce Station
Condensate from the ventilation hood light dripped onto the hot plates below.
Children Area-Deck 15 - Fun Zone
The distance from the top of the step stools to the sink counter in the children's restroom measured 26-inches. (2011 VSP Operations Manual)
Medical-Crew Member Reporting
During the 11-25 April cruise, a buffet steward had an onset of reportable acute gastroenteritis (AGE) symptoms on 12 April at 12:00, but did not report to the medical center until 14 April at 09:50. His 72-hour self-administered questionnaire stated he went to the crew mess on 12-13 April for breakfast, lunch and dinner. His time card indicated he worked on 12 and 13 April from 06:00-10:00, 11:30-14:30, and 17:00-22:00.
Medical-AGE Surveillance Log
The spreadsheet used for collecting AGE illness information did not contain all the information specified in Annex 13.2 of the 2011 VSP Operations Manual and was not in the exact order required.
Recreational Water Facilities-Turnover Rates and Bather Loads
The turnover rate and bather loads were not calculated for each recreational water facility. (2011 VSP Operations Manual)
Recreational Water Facilities-Sample Lines
The sample lines for the analyzer chart recorders for all of the recreational water facilities were located after the compensation tank. (2011 VSP Operations Manual)
Recreational Water Facilities-Safety Signs
The safety signs at the swimming pools, whirlpools, and children's pool did not contain all of the requirements as specified in the 2011 VSP Operations Manual.
Recreational Water Facilities-Depth Markers
Not all of the recreational water facilities had depth markers in both feet and meters. For the Neptune Pool, the depth markers written in meters could not be seen from inside the pool. (2011 VSP Operations Manual)
Recreational Water Facilities-Life Saving Equipment
The shepherd's hooks for all of the recreational water facilities were not long enough to reach the center of the deepest portion of the pools plus two feet. (2011 VSP Operations Manual)
Recreational Water Facilities-Swimming Pool Antientrapment
The drain covers for the swimming pools met antientrapment standards, but they were not stamped with all of the required information in the 2011 VSP Operations Manual.
Housekeeping-Outbreak Prevention and Response Plan (OPRP)
One of the trigger points for code red was when the number of reportable AGE cases among passengers or crew reached '2% within 72 hours' instead of 2% at any time. (2011 VSP Operations Manual)
Housekeeping-OPRP
The OPRP did not indicate procedures for returning the vessel to normal operating conditions after an outbreak. (2011 VSP Operations Manual)
Inspection on Oct 12, 2011 | Score: 98
Other-Ice Cream Bar
A previously cleaned sanitizer bucket was stored inverted on the deck.
Dining Room-Crew Mess Beverage Station
There was a large amount of scoring on the inside of the ice dispenser chute.
Galley-Prego Pizzeria
One small fly was over the food preparation counter. This area was not in use at the time of the inspection.
Galley-Prego Pizzeria
The coating on one light bulb above the middle food warmer was significantly peeling. The light bulb was removed.
Galley-Prego Pizzeria
Refractory was on the left side of the pizza baking stones in all four previously cleaned pizza oven compartments.
Galley-Prego Pizzeria
The steel shell inside all four pizza oven compartments was separating from the pizza baking stones and buckling, creating a gap which allowed the refractory to come loose on the food contact surfaces.
Preparation Room-
One small fly was over the potato peeler equipment. This area was not in use during the inspection.
Bar-International Cafe
The handwashing sink did not have running water and staff reported it had been this way for a few days. There was another handwashing sink available in the bar pantry approximately 25 feet away that was operating properly.
Galley-
The handwash station adjacent to the slicer was inaccessible by the open fire screen door #5.07.03.
Galley-
A cleaning brush was in the handwash sink adjacent to the soiled warewash area. The brush was removed.
Dining Room-Crew Mess Beverage Station
There was significant scaling and soil on the inside of the ice dispenser chute.
Galley-Warewashing
One small fly was in the soiled area of the warewash station.
Galley-Horizon Court
There were previously clean frying pans, utensils, and a cutting board stored with paperwork and signage in a locker labeled 'non-food items'.
Buffet-Horizon Court Port Side
The chlorine sanitizing solution in a bucket adjacent to the french toast/pancake station was less than 50 mg/L.
Galley-Deck 5 Warewashing Area
Excessive condensation was collecting on the deckhead and adjacent bulkhead above the pot wash single rack warewash machine.
Dining Room-Crown Grill
All the tables were preset with bread plates and glasses that were not covered nor inverted more than 5 hours before service.
Bar-Explorer
There were several areas of the counter/deck juncture that were not coved on the service side of the bar.
Galley-Pastry
An insect control light trap device was over the dough divider machine. The machine was not in use at the time of the inspection.
Galley-Bell Box
Excessive condensation was collecting on the deckhead and dripping on soiled warewash storage racks above the conveyor flight type warewash machine.
Galley-Bell Box
There was no consumer advisory statement for consumers ordering cooked to order food through room service, such as hamburgers and eggs that could be served undercoooked.
Buffet-Starboard Yogurt Station
One small fly was over sealed yogurt containers in the buffet station. This station was in use during the inspection.
Dining Room-Horizon Starboard Aft Waiter Station
A bucket of chlorine sanitizing solution was less than 50 mg/L.
Buffet-Horizon Port Side
No serving tongs were available for the in-use waffle station. Serving tongs were provided.
Buffet-Horizon Port Side and Starboard
Sealant used as coving between the counter/deck juncture on several buffet stations such as the bread, cereal, deli meats, and fruit was peeling in several areas.
Galley-Horizon Court Corridor
One small fly was in the galley corridor of locker #14612.
Galley-Horizon Locker #14612
Several previously cleaned pots and pans were stored with display items such as baskets, holders, and decorations.
Galley-Horizon Locker #14612
A wet mop was stored in this locker with previously clean pots, pans, and display items.
Other-Ice Cream Bar
The scupper was not draining below the handwash sink and discharge water was pooling on the deck.
Galley-Trident Grill
Previously cleaned wash, rinse, and sanitizer buckets were stored inverted on the deck.
Housekeeping-Individual Cabin Whirlpools
Disinfection logs for private cabin whirlpools did not include the type of the halogen-based disinfectant or appropriate CT Value.
Housekeeping-Central Pantries 8524 and 12530
The lighting adjacent to and behind the ice machines was less than 110 lux.
Housekeeping-Spa Deck 15
Signs advising users to wash their hands were not posted at the spa handwashing stations. In addition, the men's and women's toilet room doors in the spa were not set up as hands free exits, and there was not a sign posted for users to use towels or tissues to open the doors.
Children Area-
Two child size toilets measured 17 inches (403 mm) above the deck and did not have a step stool. Also, the handwash sink measured 33 inches (804 mm) above the deck and did not have a step stool.
Children Area-
The hot water temperature at the child-sized and accessible sink measured 118°F.
Medical-Food Handler Isolation
On 11 September 2011, a male stateroom steward had an onset of 5 episodes of diarrhea starting at 10:00. The 72-hour food/beverage questionnaire filled out by the steward, indicated the steward ate lunch in the crew mess at 13:00. The medical records indicated the steward reported to medical on 11 September 2011 at 17:00. It was unclear if the steward worked during the period of onset until reporting to medical.
Medical-Acute Gastroenteritis Surveillance Log
The AGE surveillance log did not contain all elements outlined in Annex 13.2.2 of the 2011 VSP Operations Manual, and not all elements were listed in the order required.
Recreational Water Facilities-Turnover Rates
Turnover rates were not available for any of the RWFs.
Recreational Water Facilities-Cartridge Filters
Documentation for the inspection, cleaning, and disinfection of the cartridge filters were not available at the time of the inspection.
Recreational Water Facilities-Hair/Lint Strainers
Documentation for the cleaning and disinfection of the hair and lint strainer and the hair and lint strainer housing was not available at the time of the inspection.
Recreational Water Facilities-Bather Load
Documentation for the maximum bather load for each RWF was not available at the time of the inspection.
Recreational Water Facilities-Fecal/Vomit Accident Log
The fecal/vomit accident log did not indicate if the fecal incident was formed or loose.
Recreational Water Facilities-Whirlpool/Spa Pool Probes
It was not clear if the whirlpool, spa or spa pool analyzer probes could measuring 10 ppm of halogen.
Recreational Water Facilities-Safety Signs
The safety signs posted at all RWFs did not include the bather load number or 'shower before entering the facility.' Also, the children's wading pool did not include 'take children on frequent bathroom breaks' or 'take children on frequent toilet breaks.'
Recreational Water Facilities-Depth Markers
Depth markers on the RWFs listed depth in feet but not in meters.
Recreational Water Facilities-Whirlpool/Spa Pool Safety Signs
The safety signs for whirlpools and spa pools did not include a caution against exceeding 15 minutes of exposure.
Children Area-
The combined children's toilet room and diaper changing area did not have a means to exit the toilet room without using bare hands.
Galley-Horizon Toilet Room
The unisex toilet room used by food workers did not have a sign stating 'Wash Hands After Using Toilet'.
Inspection on May 21, 2011 | Score: 97
Buffet-Trident Grill
There was corrosion on the underside of the heating element fixture.
Food Service General-Flat and Grooved Grills
There was an accumulation of debris along the front lower lip and sides of the flat and grooved grills. These areas had previously been sealed, but the sealant was missing in many places.
Buffet-Horizon Court Gazebo
There was a dark liquid leaking from the bottom compartments on the two grills. This liquid was pooling on the deck.
Buffet-Horizon Court Starboard Line
The soup kettle out for self-service was not under a sneeze shield or otherwise passively protected. There was a lid on the kettle, but it had to be removed for service by the consumer.
Galley-Dishwash Area
The bottom plastic panel in the upper compartment of the forward ice machine was soiled.
Dining Room-Donatello
Two tea pitchers were stored upright, impeding air drying. The pitchers were wet inside.
Galley-Deck 6 Starboard Forward Dishwash Area
There was a leak on one of the water lines to the handwash station on the clean end of the dishwash machine. This was corrected.
Galley-Deck 6 Hot Galley
There was missing and recessed grout between some of the deck tiles.
Galley-Deck 6 Aft Starboard Dishwash Area Toilet Room
There was no sign advising users to wash their hands after using the toilet.
Galley-Deck 5 Pastry
There was no data plate on the undercounter dishwash machine.
Galley-Deck 5 Pastry
There was missing and recessed grout between some of the deck tiles.
Galley-
There was a leak from the vent on the backflow prevention device for the combination oven.
Buffet-Crew Mess
A bowl of apples was not under a sneeze shield or otherwise protected on the aft side of the mess. In addition, there were no serving utensils for this bowl and two other bowls of apples. The bowl was moved under a sneeze shield and utensils were provided.
Preparation Room-Fish
Five pans of various types of fish in the walk-in refrigerator were measured at between 47 and 48°F. These fish had preparation dates of 19 May. These pans were located on the second shelf from the top. There were other bins of fish on the bottom two shelves, and these were all 41°F or below. The air temperature of the walk-in was measured at 48°F. The bulkhead mounted air cooling unit was on defrost and warm air was coming from the bottom of the unit. The cover on the cooling unit was removed and there was excessive ice build-up at the bottom of the unit, which prevented the unit from cooling properly. The ice was removed and the unit began to function properly. The five pans of fish were discarded.
Preparation Room-Fish
The air temperature of the walk-in refrigerator was measured at 48°F. The bulkhead mounted air cooling unit was on defrost and warm air was coming from the bottom of the unit. The cover on the cooling unit was removed and there was excessive ice build-up at the bottom of the unit, which prevented the unit from cooling properly. The ice was removed and the unit began to function properly.
Bar-Wheelhouse
There were two small black flies around the draft beer taps on the front counter. The bar was closed at the time of the inspection.
Medical-Storage Room
Boxes of breakfast cereal and tea were stored in this room with a mop and a mop bucket.
Medical-Pantry
The sanitizing chlorine solution concentration was measured at 400 ppm. This area was in use at the time of the inspection. The solution was discarded.
Children Area-Fun Zone
Several previously-cleaned Lego blocks were stacked together during air drying.
Recreational Water Facilities-Halogen Analyzer Charts
The halogen analyzer charts for all 6 pools and 11 whirlpools were not initialed from 5 January 2011 to 28 April 2011.
Inspection on Jan 05, 2011 | Score: 99
Galley-Deck 6 - Hot Galley
Meat slicer had a small amount of old food soil on metal support below the cone shaped rubber gasket.
Galley-Deck 6 - Hot Galley
Backflow prevention device for water supply to combination oven #14 had a plug screwed into the air relief vent preventing its proper functioning. Malfunctioning valve was replaced during the inspection.
Provisions-Wine Storage
Six bottles of wine were stored directly on the deck during the reprovisioning.
Galley-Dishwashing
Water was leaking from panel inside the clean end ventilation hood over the clean dish conveyor. Repairs were started immediately to correct the discharge.
Galley-Food Lift
Food lift K1 had a gap in the perimeter of the deck where it joined the cars bulkhead cove. A build up of food debris was noted in this gap.
Buffet-Hot Galley
Counter in Gazebo grill behind the grill station had a difficult to clean gap around the marble counter top. A build up of food soil was noted in this gap along the seam at the bottom of this counter top.
DO NOT USE (whirlpool/spa)-Children's and Calypso Starboard and Port
There were several dates since the last inspection where the daily backwashing of the sand filters was not recorded.
Potable Water-Spa
The two reduced pressure assembly backflow prevention devices on the potable water lines to the spa/salon were continuously dripping from the vents.
Pantry-Martini
The locking cylinder was missing on the door from the pantry to the front bar, exposing a hole.
Inspection on Jul 17, 2010 | Score: 99
Potable Water-Cross-Connection Control Program
In the cross-connection control program, the list of backflow devices for the passenger and crew cabins did not indicate the plumbing component (shower or toilet).
Potable Water-Port Bunker Station
The lowest fill line did not have a chain to prevent the cap from contacting the deck when hanging free. That filling line was not in use during the inspection.
Potable Water-USPH Cleaning Pantry - Room 4351
A hose was connected to the bucket fill faucet below the handwash sink. This hose provided water to chemical mixing stations in the room. At least one of the mixing stations did not have a backflow device. The bucket fill faucet had a non-continuous pressure backflow device, but the water flow was controlled at each mixing station.
Potable Water-Spa (deckhead outside cabin L227)
Both of the reduced pressure backflow assemblies for the spa had a constant drip at the atmospheric vent.
Bar-Lobby Bar
In the technical compartment below the speed rail, the far right penetration into the floor of the compartment was not sealed at the top.
Buffet-Hot Food Line
There were missing deckhead panels above the hot food line.
Buffet-Technical Compartments
The compressor units inside the technical compartments at the buffet stations were dusty.
Buffet-Decks
There was missing and recessed deck grout in the buffet areas.
Food Service General-Fryers Drains
There were openings around the drain lines for the fryers.
Galley-Warewash
The deck drain under the pre-wash station was clogged.
Buffet-Starboard, Forward and Midship Coffee Stations
There was an insufficient amount of light at these coffee stations.
Food Service General-Ovens and Pizza Ovens
There were slotted fasteners inside these units.
Galley-
There was recessed and missing deck grout, especially along the stainless steel and deck tile junctures and along the scuppers at the tilting kettles.
Galley-
There was an excessive amount of steam from the combination oven. The gasket was loose.
Galley-Potwash
The data plate for the single rack potwash machine stated the rinse plate temperature between 160 and 180° F. It did not state the minimum temperature for the final rinse water temperature gauge.
Galley-Bellbox
Four out of six final rinse nozzles on the dishwash machine did not have an effective spray pattern.
Galley-Sabitini
The stainless steel cover for the electrical wires for the left induction unit was loose.
Galley-Sabitini
There was a piece of raw, exposed wood inside the wine locker.
Galley-Crown Grill
There was a container of cooked potato inside the reach-in refrigerator with a production date of July 13th. However, the cooling log showed the potatoes were cooked and cooled on July 12th.
Galley-Deck 6 Portside Warewash
The faucet was leaking on the right handwash sink at the bank of handwash sinks.
Galley-Deck 6 Potwash
The data plate for the single rack potwash machine stated the rinse plate temperature between 160 and 180° F. It did not state the minimum temperature for the final rinse water temperature gauge.
Galley-Deck 6 Garde Manger
A review of the cooling log showed on July 14th, a cooked chicken was placed inside the blast chiller at 120° F. When questioned, the cook stated that the raw chicken was cooked to 120° F on the grill, placed inside the blast chiller and cooled down to below 41° F. Once cooled, the chicken was prepared for sandwiches.
Galley-Deck 6 Garde Manger
The cooling log containing the improperly cooked chicken was reviewed and signed by a supervisor. The log had no mention of the improper cooking temperature or any corrections to the problem.
Galley-Deck 5
There was recessed and missing deck grout, especially along the scuppers near the tilting kettles.
Galley-Deck 5
The deck drains under the tilting kettles were not draining. There was about 2 inches of liquid inside the drains.
Inspection on Jan 31, 2010 | Score: 99
Recreational Water Facilities-Neptune Pool
The depth marker for the deep end of the pool was not visible from in the pool.
DO NOT USE (whirlpool/spa)-Oasis Whirlpool Portside
The drain cover for the small suction fitting was not flush with the side of the whirlpool.
DO NOT USE (whirlpool/spa)-Deck 12 Spa Pool Machinery Room
The potable water lines were not striped or painted blue.
Potable Water-Bunker Stations
The lettering on the potable water hoses for bunkering were worn.
DO NOT USE (whirlpool/spa)-Neptune Whirlpool Starboard Chart Recorder
On October 19th, 24th, 25th and November 5th and 6th, the pH was recorded at 8.4 for the entire duration when the whirlpool was open.On September 2-3rd, the pH was recorded at 5.6 for the entire duration when the whirlpool was open.
DO NOT USE (whirlpool/spa)-Calypso Whirlpool Portside Chart Recorder
On October 16-18th, the pH was recorded below 7.0 for the entire duration when the whirlpool was open.
Pantry-Deck 9 Ice Pantry
There was a waste bin stored directly in front of the clean storage rack.
Galley-Aft Dishwash Area
There was a leak at the faucet of the utility sink adjacent to the milk cooler.
Galley-Aft Dishwash Area
There was a wet mop stored on top of the mop bucket in the cleaning locker.
Galley-Aft Dishwash Area
The light cover in the cleaning locker was filled with water leaking from the deckhead. There was also water dripping from around the top of the door frame. According to staff, there was an issue with condensate lines in the deckhead and this was currently under repair.
Buffet-Horizon Court Port Line
A bowl of brown sugar was not under the sneeze shield at the oatmeal station.
Buffet-Horizon Court Starboard Line
The handles of the two serving tongs were in contact with the apples.
Galley-Gazebo
The top panels inside the technical spaces below the port and starboard deep fat fryers were loose.
Galley-Gazebo
The bottom of the technical compartment for undercounter refrigerator #2 was soiled around the compressor unit.
Galley-Horizon Court
The gasket on one of the pastry cold units was damaged.
Galley-Trident Grill
The sealant around the front of the deep fat fryer was cracked and peeling.
Galley-Sabatini
The gaskets on the hot hold unit were torn.
Galley-Sabatini Show Galley
The insulation around the disconnected gun mix tubing in technical compartment #1 was rough and difficult to clean.
Galley-Sabatini Show Galley
The insulation around the disconnected gun mix tubing was soiled.
Galley-Deck 6 Pastry
There was a leak at the faucet on the dipper well.
Galley-Deck 6 Potwash
There was condensate dripping from the outside of the exhaust hood around the potwash machine. No clean items were impacted.
Galley-Deck 6 Potwash
There was missing and recessed grout in this area.
Galley-Deck 6 Aft Service Line
The gaskets on the two hot holding units were torn.
Galley-Deck 6 Hot Galley
There was missing and recessed grout in this area.
Galley-Deck 5 Soup Station
There was missing and recessed grout in this area.
Galley-Deck 5 Pastry
There was no label on the bin of sugar. This was corrected.
Galley-Deck 5 Pastry
There was missing and recessed grout in this area.
Galley-
There was missing and recessed grout in this area.
Buffet-Beverage Station
There was a small bucket of sugar out for service. This bucket was partially covered with plastic film, but was not under a sneeze shield or otherwise protected. In addition, there was no label on the bucket. According to staff, they had run out of sugar packets and were using the bucket as a temporary substitute. The bucket was removed.
Buffet-Crew and Staff Messes
There were large bunches of grapes in bowls out for service in both messes. Serving tongs were provided. However, if a crew member wanted a smaller quantity of grapes, they would have to use their hands to serve them.
*General Comment-
The cooling logs, food temperatures, and time control plans were excellent.
Food Service General-Deck
The grout at the tile/stainless steel junctures was chipped in many of the food preparation and food service areas.
Safety
Serious crimes and injuries on cruise ships that make port in the U.S. are required to be reported to the Coast Guard. Smaller-scale crimes and thefts are reported to local police authorities (if reported at all). Incidents and inspections from 2010 to the present are shown below.
Crimes & Incidents
57
Incidents
Coast Guard Inspections
20
Deficiencies (found in 20 inspections).
Coast Guard Inspections: Details
Inspection on Apr 16, 2015
No deficiencies found
Inspection on Apr 06, 2015
Documentation
33CFR155.720 - The operator of a vessel must provide transfer procedures that meet the requirments of 33CFR155 and 33CFR156. Vessel did not provide transfer procedures that meet the requirments of 155and156 50ac
Operations/Management
73/78 MARPOL ANNEX V REG 9.2 - Every ship 400 GT and above shall carry a garbage managment plan of which the crew shall follow. PSC found evidenc of crew not following the garbage managment plan. (Improper segregation of garbage.)
Fire Fighting
74SOLAS (2001 cons.) CH II-2 REG 6.5 - Fire estinguishers shall be pierodicaially examined to such tests that the administration shall require. Fire estinguishers are not hydrostatically tested every 5 years.50ac
Electrical
74SOLAS (2004 cons.) CH II-1/REG 45 .1.3 - all electrical apparatus shall be so constructed and installed as to not cause injury when handled or touched in the normal manner. There were multiple dead end wiring found throughout the vessel. 50ac
Engineering
74SOLAS (2014 cons) CH1- REG 11(b) - After any survey of the ship no change shall be made in the structual arrangements of machinery, equipment and other items coverd by survey with out the sanction of the administration. Multiple soft patches found on various sytems throughout engine room. 50ac
Inspection on Mar 31, 2015
No deficiencies found
Inspection on Nov 05, 2014
No deficiencies found
Inspection on Oct 14, 2014
Electrical
Muster and embarkation stations shall be adequately illuminated by lighting supplied from the emergency source of electrical power. Lighting extinguished at lifeboat 23 and starboard aft most liferaft station.
Electrical
All electrical apparatus shall be so constucted and so installed as not to cause injury when handled or touched in the normal manner. In electrical locker 8235, distribution panel missing blanks.
Fire Fighting
The marking must enable passengers to identify the routes of escape and readily identify the escape exits. Emergency lighting strip extinguished inboard of FSD 5.01.04.
Fire Fighting
Two double hinged fire screen doors were found to close in less than 10 seconds.
Inspection on May 19, 2014
No deficiencies found
Inspection on Apr 06, 2014
No deficiencies found
Inspection on Oct 18, 2013
No deficiencies found
Inspection on Oct 04, 2013
Lifesaving
0610 - SURVIVAL CRAFT MUST BE IN A STATE OF CONTINUOUS READINESS SO THAT TWO CREW MEMBERS CAN CARRY OUT PREPARATIONS FOR LAUNCHING IN LESS THAN 5 MINUTES; LIFEBOAT NUMBER 08 (PORT SIDE) ENGINE FAILED TO START. 74SOLAS(09) III, Reg 13.13
Fire Fighting
0710 - FOR FIRE DOORS THE APPROXIMATE TIME OF CLOSURE FOR HINGED FIRE DOORS SHALL BE NO MORE THAN 40 SECONDS AND NO LESS THAN 10 SECONDS; FIRE DOOR AT 07.3.08 AND 07.3.09 CLOSED IN UNDER 10 SECONDS. 74SOLAS(09) II-2, Reg 40.1.3
Fire Fighting
0900 - A CLASS DIVISIONS ARE SO CONSTRUCTED AS TO BE CAPABLE OF PREVENTING THE PASSENGER OF SMOKE AND FLAME TO THE END OF ONE-HOUR STANDARD FIRE TEST; DOOR FSD 07.02.03 HAS A 1 ½" GAP BETWEEN DOOR AND BULKHEAD. 74SOLAS(09) II-2, Reg 40.1.1.4.2
Accommodation/Occupational Safety
0900 - ELECTRICAL INSTALLATIONS SHALL BE SUCH THAT THE SAFETY OF PASSENGERS, CREW AND SHIP FROM ELECTRICAL HAZARDS WILL BE ENSURED; THERE ARE EXPOSED WIRES ABOVE DOOR 06.03.15A AN, A 240 VOLT TRANSFORMER WITH EXPOSED WIRING UNDERNEATH THEATER SEAT, AND DEAD END WIRES ON DECK 7'S AFT STAGE HANGING FROM BULKHEAD. 74SOLAS(09) II-1, Reg 40.1.3
Fire Fighting
0900 - FIRE EXTINGUISHING APPLICANCES SHALL BE REDILY AVAILABLE; HANDLES ON FIRE STATIONS 07.11.01 AND 14.03.01 ARE WASTED. 74SOLAS(09) Reg 40.1.3
Fire Fighting
0900 - PASSENGER SHIPS CARRYING MORE THAN 36 PASSENGERS SHALL BE EQUIPPED WITH AN AUTOMATIC SPRINKLER; AUTOMATIC SPRINKLER SYSTEM AT FIRE STATION 14601 HAD THREE LEAKING GASKETS. 74SOLAS(09) II-2 Reg 10.1.2
Construction/Loadline
0900 - THE CONDITION OF THE SHIP AND ITS EQUIPMENT SHALL BE MAINTAINED AND CONFORMED TO PREVENT REGULATIONS TO ENSURE THAT THE SHIP IN ALL RESPECTS WILL REMAIN FIT TO PROCEED TO SEA WITHOUT DANGER TO THE SHIP OR PERSONS ONBOARD; OVERHEAD IN STAIRWELL ENTRANCE ON DECK 10, DOOR NUMBER 10.07.08, HAD HOLE PLUS TWO BAD WELDS AND AN ELBOW DRAIN WITH SEVERAL HOLES IN THE DRAIN. 74SOLAS(09) I Reg 11
Construction/Loadline
1270 - ALL ACCESS OPENINGS IN BULKHEADS SHOULD BE WEATHERTIGHT WHEN CLOSED; CRACKS ON DOOR FRAME 15405 WHICH GO THROUGH THE BULKHEAD AND LEAD TO THE DECK. ICLL Ch II Reg 12.1
Inspection on Apr 02, 2013
No deficiencies found
Inspection on Mar 21, 2013
No deficiencies found
Inspection on Oct 02, 2012
No deficiencies found
Inspection on Jun 07, 2012
No deficiencies found
Inspection on Mar 01, 2012
No deficiencies found
Inspection on Oct 04, 2011
No deficiencies found
Inspection on Jun 20, 2011
No deficiencies found
Inspection on Apr 05, 2011
Documentation
Oil record book entries shall be fully recorded for each operation required. Oil record book entries using filter and OCM exceed throughput identified on IOPP certificate. Marpol annex I Reg 17.2 / Reg 17.4 50c
Pollution Prevention/Response
Ship shall be fitted with oil filtering with a design of such equipment and approvals recommended by the organization. Oil filtering equipment operations using the clean bilge tank through the filter and oil content meter is not approved by class or the IOPP certificate. Marpol Annex I Reg 7/ Reg 14.7 70a
Inspection on Oct 06, 2010
No deficiencies found
Inspection on May 02, 2010
No deficiencies found
Inspection on Apr 03, 2010
No deficiencies found
Crimes & Incidents: Details
Apr 24, 2015
Personnel Casualties : 1 injury
Incident Brief Under Review
Source: US Coast GuardOct 31, 2014
Personnel Casualties : 1 injury
On October 31, 2014, the passenger ship GOLDEN PRINCESS was involved in a marine casualty after a passenger onboard fell, breaking her arm. The passenger received initial treatment from the shipâs crew and was transported to a local hospital, where she was later treated and released.
Source: US Coast GuardSep 22, 2014
Personnel Casualties : 1 injury
On September 22, 2014 at approximately 2340 hours a passenger on board the GOLDEN PRINCESS fractured her left ankle while playing table tennis on deck 15 zone 5 while underway off the coast of northern California. The ship was in moderate seas, the lighting was adequate, and it does not appear that drug or alcohol use was a contributing factor. This casualty was not related to ship operations and there was no crew involvement.
Source: US Coast GuardAug 07, 2014
Personnel Casualties : 1 injury
A passenger had a fall which resulted in a broken femur. The passenger was holding onto a hand rail and was being assisted by a family members.
Source: US Coast GuardJul 26, 2014
Personnel Casualties : 1 injury
On July 26, 2014, at approx. 1640 local time, a passenger on-board the GOLDEN PRINCESS (O.N. 731308) was injured by a falling table top, breaking the metatarsal bone in the right foot.
Source: US Coast GuardJun 19, 2014
Personnel Casualties : 1 injury
SCC received a telephone call from the C/V Golden Princess reporting a crew member injury. The crew member was holding open a door for another crew member that was transiting with a trolley full of brass stands. One of the stands struck crew member Nora Sabo in the lower back. The crew member disembarked for medical treatment.
Source: US Coast GuardJun 03, 2014
Personnel Casualties : 1 injury
A Passenger on the Golden Princess tripped while entering his bathroom and fell. The accident resulted in a broken foot.
Source: US Coast GuardMay 20, 2014
Personnel Casualties : 1 injury
M/V Golden Princess contacted CG Sector Juneau to report that a passenger had tripped and fallen onto their left side, resulting a fracture of left hip and left femur. Vessel was moored alongside in Juneau at the time. Passenger was disembarked and transported to local hospital via EMS for treatment.
Source: US Coast GuardApr 08, 2014
Personnel Casualties : 1 injury
Sector Honolulu command center received a report from the Senior 1st Officer onboard the C/S GRAND PRINCESS that a female passenger tripped on a step and fell resulting in a fracture of her left humerus.
Source: US Coast GuardApr 01, 2014
Personnel Casualties : 1 injury
Sector Honolulu Command Center received call from 1st mate onboard the HPV Golden Princess reporting that a passenger was injured on April 1, 2014 while moored in Los Angeles. The injury occurred while conducting passenger drills, a 79 year old male was waiting at his muster station when he began to feel weak in the legs. Passenger turned around to take a seat and suddenly collapsed to the ground. On April 3, 2014 the injured party reported to the medical staff the incident that had happened on the first and complained of a sore ankle. Medical staff examined him and found through x-rays that he had suffered a non-displacement, fracture of the right ankle.
Source: US Coast GuardOct 28, 2013
Personnel Casualties : 1 injury
On October 28, 2013 a 57 year old woman onboard the MV GOLDEN PRINCESS slipped while descending aft passenger stairs. Passenger was treated on board at medical facility and found to have a fracture of the left ankle. Area was investigated by the crew and found to be well lit and free of defects. Handrails were available and fit for use. No direct crew involvement with incident.
Source: US Coast GuardOct 01, 2013
Personnel Casualties : 1 injury
On October 1, 2013 at 1115 hours a passenger on board the cruise ship Golden Princess was experiencing palpitations and chest pains. The passenger was taken off the vessel and transported to Santa Barbara Cottage hospital for treatment. The level of this investigation has been downgraded to "data collection" as per MSM V Part A5 Section C.
Source: US Coast GuardAug 25, 2013
Personnel Casualties : 1 injury
On 8/25/ 2013 at approximately 1300 local time a passenger onboard the M/V GOLDEN PRINCESS, IMO# 731308, slipped while walking down the stairs and broke her right femur. Drug and alcohol testing were not conducted on the injured passenger. Do to the length of time it took to contact the injured passenger and the passenger's condition (heavily medicated) the 96 hour work rest history was not collected.
Source: US Coast GuardAug 14, 2013
Personnel Casualties : 1 injury
A passenger was walking in the corridor while looking out the window. She tripped, fell and broke her femur.
Source: US Coast GuardAug 01, 2013
Personnel Casualties : 1 injury
Musician on the GOLDEN PRINCESS was descending stairs at approximately 0130. She slipped and twisted her right ankle. She did not think it was serious and returned to her quarters and went to bed. The next morning her ankle hurt more so she reported to the medical clinic for exam where it was discovered that she had fractured her right lateral malleolus.
Source: US Coast GuardJul 22, 2013
Personnel Casualties : 1 injury
Passenger on the M/V GOLDEN PRINCESS broke her humerus when she tripped and fell while on board.
Source: US Coast GuardJun 04, 2013
Personnel Casualties : 1 injury
Sector Juneau was notified by the C/S GOLDEN PRINCESS that an elderly female fell and sustained a fracture to her right humorous-neck. She was treated onboard and will remain onboard for the duration of the trip.
Source: US Coast GuardMay 08, 2013
Personnel Casualties : 1 injury
Incident Brief Under Review
Source: US Coast GuardMar 21, 2013
Material Failure (Vessels)
Coast Guard Marine Safety Team (MST) Maui investigated the loss of hydraulic pressure in the forward davit arm of the number 17 lifeboat tender aboard a passenger vessel under Bermuda flag Administration. While the vessel was recovering the number 17 lifeboat tender at the end of the day's passenger transfer operations, crewmembers noted a decrease in hydraulic pressure in the forward davit arm system after raising the lifeboat tender to the embarkation deck without passengers aboard. Crewmembers brought the lifeboat safely to its cradle with the use chain falls. MST Maui investigators boarded the GOLDEN PRINCESS at anchorage and confirmed that no personnel injuries resulted from the incident, nor damage to the lifeboat tender or systems other than the forward davit arm hydraulics. Tender could be deployed if necessary in an emergency but not recovered. Flag Administration granted the vessel permission to proceed on its scheduled voyage, being satisfied that the aggregate functioning survival craft systems aboard the vessel were greater than 125% of total number of passengers and crew aboard. MST Maui investigators concurred and notified the COTP, who granted permission for the vessel to depart U.S. waters.
Source: US Coast GuardFeb 20, 2013
Personnel Casualties : 1 injury
Golden Princess reported an injury to a crewman that occurred the previous day while moored at Pier 10 in Honolulu Harbor. A Filipino male caught his hand between the side of the ship and a moving platform, de-gloving his right index finger. There was no fracture but the crewman was referred to an orthopedic surgeon in Honolulu. The ship has since sailed and is in port Nawiliwili, Kauai while the crewman remains in Honolulu
Source: US Coast GuardAug 28, 2012
Personnel Casualties : 1 injury
Coast Guard Sector Juneau received a call from the CS Golden Princess stating a passenger was injured while he was trying to depart the ship in Skagway. Vessel is currently moored in Skagway.
Source: US Coast GuardAug 23, 2012
Personnel Casualties : 1 injury
Passenger on the GOLDEN PRINCESS reported pain on left hip with the possibility of a fractured femur. Passenger was discharged in Seattle.
Source: US Coast GuardAug 13, 2012
Personnel Casualties : 1 injury
Passenger fractured her right wrist after a fall in the dining room on the vessel.
Source: US Coast GuardAug 09, 2012
Personnel Casualties : 1 injury
Cruise Ship Golden Princess reports a passenger tripping and injuring her ankle while onboard the vessel. The vessel captain has submitted a CG2692.
Source: US Coast GuardJul 17, 2012
Personnel Casualties : 1 injury
Crew member injured his chest when he was attempting to hook a fall onto the life boat he was in while conducting training.
Source: US Coast GuardJun 24, 2012
Personnel Casualties : 1 injury
C/S GOLDEN PRINCESS reported a passenger fractured their ankle when she tripped on a threshold of the floor.
Source: US Coast GuardJun 14, 2012
Personnel Casualties : 1 death
Master of the M/V Golden Princess notified CG Sector Juneau that a United States citizen passenger had died aboard the vessel. The vessel was underway at the time of death. The shipâs doctor declared the passenger deceased. Cause of death presumed to be cardiac arrhythmia.
Source: US Coast GuardFeb 06, 2012
Personnel Casualties : 1 injury
On February 6, 2012, a male passenger on the GOLDEN PRINCESS fell at the gangway and fractured his left wrist. The injured passenger went to medical on February 7, 2012 and an x-ray was taken. The x-ray results were obtained on the morning of February 8, 2012 with the diagnosis of a fracture of the left wrist. The shipâs crew inspected the gangway and noted it was in a good condition and dry.
Source: US Coast GuardDec 12, 2011
Personnel Casualties : 1 injury
On 12/12/2011, U.S. Coast Guard Sector Honolulu received a report of an injured passenger on the cruise ship Golden Princess. It was reported the passenger fell near the Neptune Pool resulting in a ruptured ligament in the right knee.
Source: US Coast GuardNov 17, 2011
Personnel Casualties : 1 injury
Passenger was walking around the side of the deck when she slipped and fell resulting in a fractured right arm. She was tended to by the ships medical staff and will continue to stay on board.
Source: US Coast GuardOct 12, 2011
Personnel Casualties : 1 injury
On 12 October 2011, a passenger onboard the C/S GOLDEN PRINCESS tripped in his cabin fracturing his wrist. The passenger woke up to use the bathroom at approximately 0445 and walked to the bathroom in the dark. He tripped for an unknown reason, fell and used his right arm to break his fall. His right arm hit the lip on the shower which fractured his wrist. The passenger met with the doctor onboard the vessel and upon arrival into port, approximately 2 hours later, he was placed in a cab and sent to Little Company of Mary Medical Center in San Pedro, CA.
Source: US Coast GuardJun 27, 2011
Personnel Casualties : 1 injury
Passenger on the cruise vessel Golden Princess tripped and fell, causing injury to jaw.
Source: US Coast GuardMay 31, 2011
Personnel Casualties : 1 injury
Crewmember stated that her left knee was dislocated when her boyfriend was climbing into bed with her, inadvertently pressing his leg down on her knee as he did so.
Source: US Coast GuardMay 08, 2011
Personnel Casualties : 1 death
On May 8, 2011, Sector Los Angeles-Long Beach received notification of a deceased passenger onboard the C/S GOLDEN PRINCESS. The vessel was underway in the Pacific Ocean (International Waters). The passenger was in his cabin and was found lying on the floor and unresponsive by his wife. Another passenger was doing CPR for approximately one minute when the ship's medical team arrived and took over. They continued CPR (including chest compressions, intubation and ventilation, intravenous drugs) for approximately 21 minutes with negative results. The passenger was declared deceased at 1748 local time on May 8, 2011. The passenger had a history of medical conditions. According to the Los Angeles County Coroner's Report the cause of death was determined. Case closed.
Source: US Coast GuardMay 04, 2011
Personnel Casualties : 1 injury
A male passenger, Canadian national, onboard the M/V GOLDEN PRINCESS, tripped on stairs, fell and fracture his left hip.
Source: US Coast GuardApr 28, 2011
Personnel Casualties : 1 injury
US citizen, missed a step in the dining room, fell, and fractured her left 5th metatarsal. Passenger was treated at the on-board medical facility.
Source: US Coast GuardApr 02, 2011
Personnel Casualties : 1 injury
Passenger was walking down the Deck 6 to 5 Piazza Staircase and missed the last step, resulting in minimal displaced acute ankle fracture. The passenger was treated at the onboard medical facility.
Source: US Coast GuardApr 02, 2011
Personnel Casualties : 1 injury
Passenger was walking down the stairs on the M/V GOLDEN PRINCESS when he missed a step and rolled his ankle causing an ankle fracture.
Source: US Coast GuardMar 07, 2011
Personnel Casualties : 1 injury
A passenger, US citizen, on LPV GOLDEN PRINCESS missed a step in the ship's theater, fell, and fractured her right foot. The passenger was treated at the on board medical facility.
Source: US Coast GuardMar 04, 2011
Personnel Casualties : 1 injury
US passenger was transiting from deck 7 to 6, down the Princess Theater starboard stairs, when she missed a step, fell backwards resulting in a fractured foot. Passenger was treated by the medical staff onboard.
Source: US Coast GuardFeb 23, 2011
Personnel Casualties : 1 injury
At 0918W on 23Feb11 the Sector Command Center received a CG-2692 from GOLDEN PRINCESS via e-mail. On 22Feb11 at 1445W at Honolulu Harbor, Pier 10 a US passenger passed out and fell near the pool injuring her right shoulder. Passenger was taken to Queens medical and remained there until 27Feb11.
Source: US Coast GuardFeb 08, 2011
Personnel Casualties : 1 injury
LPV GOLDEN PRINCESS had a crew member injure himself by falling out of his top rack while having a dream. Individual fractured his 8th right rib and suffered a laceration below the chin. On board medical team administered x-ray and applied 3 sutures to the laceration. On board medical team found it in the best interest of the crew member to keep him onboard to be monitored.
Source: US Coast GuardDec 31, 2010
Grounding
Sector Honolulu Command Center (SCC) received a report that the Spirit of Lahaina passenger vessel had run hard aground as they were outbound in the channel from Lahaina, Maui. The report came to the SCC from CDR Neubauer, who receive dthe report from the Port Manager of Operations. The vessel had 60 passengers, all of which were ferrried of the vessel to shore by a good samaritan. No pollution and no flooding were reported post accident. SCC directed STA Maui to proceed to the scene to validate the location of the vessel, varify if there is any pollution, and verify that the local aids to navigation (ATON) are watching properly. The channel is lined with private aids which are not verified by CG ATON. A MSIB was issued regarding entry and exit precautions and is included in the Correspondence of this activity. The SPIRIT OF LAHAINA was removed from the north side of the channel by the vessel KAULANA, after which it returned to its slip under it's own power and steerage. No injuries or pollution resulted from the grounding. Vessel inspection requirements were issued and resolved under Inspection Activity 3918509. Due to the failure to timely notify the CG of the incident the actions of the master have been referred for enforcement.
Source: US Coast GuardDec 25, 2010
Personnel Casualties : 1 injury
Coast Guard received a CG2692 stating that a U.S. passenger injured herself when she fell. Passenger missed a step landing on her right arm suffering 3 fractures to her right humerus. Passenger will be disembarked when they arrive in Honolulu Harbor 28 DEC 0700. Passenger boarded in San Pedro, CA.
Source: US Coast GuardDec 14, 2010
Personnel Casualties : 1 injury
Passenger fell in cabin and fractured her right hip.
Source: US Coast GuardOct 30, 2010
Personnel Casualties : 1 injury
One passenger on the passenger vessel GOLDEN PRINCESS fell on the stairs and fractured their left shoulder.
Source: US Coast GuardSep 11, 2010
Personnel Casualties : 1 injury
On September 11, 2010, at approximately 1700 local time, a passenger aboard the cruise ship GOLDEN PRINCESS tripped and fell. The passenger's right femur was fractured. This investigation was downgraded to the Data Collection level as authorized by the Minimum Mission Standards During Operation Deepwater Horizon message.
Source: US Coast GuardAug 21, 2010
Personnel Casualties : 1 injury
On August 21, 2010, at approximately 2010 local time, the cruise ship GOLDEN PRINCESS was underway, outbound in the Strait of Juan de Fuca, when a passenger fell down from the atrium stairs located on the starboard side of deck 5. The passenger was taken to the medical center and diagnosed with a fractured left femur.
Source: US Coast GuardJul 24, 2010
Personnel Casualties : 1 injury
3807346 - A cruise ship passenger slipped and fell while descending a stairway on the P/V GOLDEN PRINCESS. His wife, who was behind him on the stairs, reports that he probably missed a step. As a result, after his fall his left leg was determined to have fractured. No vessel deficiency is established; no crewmember was directly involved in this SMI. As a result, drug and alcohol testing was not required or completed. Injured was walking into the "Donatello Dining Room" (Deck 6, starboard side entrance). Reportedly he was an able walker and was not carrying anything at the time of the incident. He was wearing regular dress shoes. His wife asserted that the step was not properly lit and marked. The area of his fall was inspected immediately after she made this assertion. The location where he fell was reported to be in good order. The area was properly lit in both artificial and natural illumination and marked with no defects. The vessel was transiting sheltered waters at the time of the incident.
Source: US Coast GuardJul 15, 2010
Personnel Casualties : 1 injury
Passenger onboard the GOLDEN PRINCESS fell off her bed and hit the back of her head. Passenger was taken to Ketchikan General Hospital where she was diagnosed with a neck fracture. Cabin was inspected to be in good condition with all lighting working. Passenger did not have the lights on and was barefoot at the time. Injury due to passenger falling and had nothing to do with problems on the ship.
Source: US Coast GuardJul 12, 2010
Personnel Casualties : 1 death
12JULY2010 - Passenger aboard the M/V GOLDEN PRINCESS died due to natural causes. Passenger was hospitalized two weeks prior to the cruise for acute rectal hemorrhage and collapse at home. Passenger was admitted to ships doctor at 2015 on 10 July 2010. Passenger deceased at 0247 12 July 2010. Cause of death: Unmanaged ongoing gastrointestinal hemorrhage, acute renal failure, pneumonia, multi-organ failure, acute pulmonary edema, and cardiac arrest/failure.
Source: US Coast GuardJul 03, 2010
Personnel Casualties : 1 injury
On July 3, 2010, at approximately 1430 local time, a passenger slipped, fell and broke her wrist while walking past the Calypso Pool on Deck 14 of the 949 foot foreign flagged cruise ship GOLDEN PRINCESS. The ship was moored at the Pier 91 Cruise Ship Terminal in Seattle, Washington at the time of the incident.
Source: US Coast GuardJun 19, 2010
Personnel Casualties : 1 injury
Cruise ship GOLDEN PRICNESS reports injury to a U.S. passenger on 19Jun10, while descending stairs port side in the "Princess Theatre." Passenger reports that when approximately in line with the fifth row, she simply missed a step and fell, landing heavily on her foot which caused fracture of 3d & 4th metatarsals, left foot.
Source: US Coast GuardMay 27, 2010
Personnel Casualties : 1 injury
While boarding the C/S GOLDEN PRINCESS, passenger slipped and sprained and fractured her ankle. The area was clean and dry and plenty of daylight available. Passenger simply slipped off the gangway. She stayed on the vessel and didn't report the incident for 24 hours. She disembarked at the planned location. No hospitalization.
Source: US Coast GuardMay 24, 2010
Personnel Casualties : 1 injury
Pax fell down stairs from observation lounge. Upon departing the lounge, pax stated that she failed to observe stairs, and fell approximately 6 steps to the bottom, fracturing bones in ankle/foot (ships medical reported a 'cuboid tarsal avulsion fracture'.) Extremity only. Pax remained onboard.
Source: US Coast GuardApr 01, 2010
Personnel Casualties : 1 injury
Subject was exiting the Jacuzzi and slipped on one of the steps causing him to fall and land hard on his left knee. It was determined that the patella-femoral ligament was ruptured. No bones were broken.
Source: US Coast GuardJan 23, 2010
Personnel Casualties : 1 injury
RCVD call from the P/V GOLDEN PRINCESS that a crewman had injured their arm. He was on a security round while Vsl was enroute to Hono Harbor. Crewman taken to hospital for medical attention. Crewmember was food and beverage supervisor and was finishing last inspection for the night. Crewmember took drug test. Also part of Activity # 3668850.
Source: US Coast GuardCREDITS & SOURCES
Illustrations: Josh Cochran, special to ProPublica. Data: Coast Guard Port State Information eXchange, Coast Guard Incident Investigative Reports, Coast Guard Marine Casualties & Pollution Data, IMO GISIS Marine Casualties, CDC Inspections & Deficiencies, CDC Outbreaks, CruisePage Man Overboard List, Local crime reports gathered by reporters Lynn Walsh & Dan Krauth, other local crime reports. Photos: VesselFinder. Icons: Jessica Lock, Juan Pablo Bravo,Hans Gerhard Meier.
1Details in these illustrations are inspired by David Foster Wallace's A Supposedly Fun Thing I'll Never Do Again. References to his seven night experience aboard the Nadir are hidden throughout. How many have you seen? Psst. Here are the answers.