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Emerald Princess

Cruise Line: Princess Cruises »
Year Built
2007
Capacity
3,782passengers
Registered In
Bermuda fccf89047c11517892933bef883ba65fa92ab96fbc4dcdfaddac01fedda554feBermuda What's This Flag?

Health

Federal health inspectors from the Centers for Disease Control and Prevention inspect cruise ships twice a year, checking everything from kitchen equipment to dishwasher temperatures, and grade ships based on what they find. A score below 86 is considered failing. Cruise ships are also required to report all illness outbreaks affecting more than 3% of passengers or crew to the CDC. Inspections and outbreaks from 2010 to the present are shown below.

Health Scores & Inspections
96/100

Health Score: Mar 2015

 

Highest: 100 Lowest: 89


299

Deficiencies (found in 11 inspections).

See Details »

Illness Outbreaks

None Reported

Health Scores & Inspections: Details

Inspection on Mar 22, 2015 | Score: 96

Medical-Acute Gastroenteritis (AGE) Log

For the voyage ending on 15 March, the submitted 24-hour electronic medical report listed six reportable AGE cases instead of seven.

Other-Officer's Mess Pantry

A crew member was observed rinsing his sanitizing cloth from the handwash sink faucet.

Galley-

At the entrance to the area, two walnuts were in the uncovered handwash station waste receptacle.

Other-Officer's Mess Pantry

A crew member was observed rinsing his sanitizing cloth from the handwash sink faucet at the same time another crew member was filling a sanitizing container with water from the bucket fill tap.

Galley-Deck 5 - Near Bakery

Inside one of the food equipment lockers, some previously cleaned utensils and the container they were stored in were soiled with a brown material.

Galley-Deck 5 - Hot Galley

The cooling log documented beef stock was cooled starting at 14:01 with a temperature of 146°F, followed by 15:56 with a temperature of 68°F. No further temperatures were documented to indicate the food was cooled to 41°F or below and no notes for this item were on the log. The preparer explained the food was reheated for immediate service.

Galley-Deck 5 - Center Beverage Station

In the food splash area of the iced tea machine, residue was inside the dispensing ports and on the underside panel. The machine had been previously cleaned and had not been in operation since the previous evening.

Preparation Room-

One live fly was near the potato machines.

Provisions-Beer and Soda Room

Between most of the deckhead panels, condensation droplets formed and some were observed dripping onto the deck. Staff stated that insulation and materials for the condensation and cooling lines were scheduled to be delivered in a few months. As a temporary solution, cardboard sheets were placed on top of the boxes to protect the beverages. A few small wet areas of cardboard were observed, indicating leaking condensation.

Galley-Deck 6 - Starboard

Aft of the cold pantry, inside the lower in-use ice machine compartment, a layer of brown material was on the water collection tray. Staff explained this was rust from the small pump. The machine was cleaned and sanitized in January 2015.

Galley-Deck 6 - Midship Soup Station

The food splash area of the buffalo chopper lid was cracked. Staff showed the inspector a new lid was available to replace immediately.

Galley-Crown Grill Show Galley

Inside the grease tray housing of the flat and grooved grills, excess silicone was installed around the chute. Staff immediately replaced the silicone.

Galley-Crown Grill

Inside the lower ice machine compartment, a layer of brown material was on the water collection tray.

Buffet-Horizon Court Gazebo

During the active lunch service, the container of sanitizing solution had an oily residue on the surface. The solution was immediately remade.

Galley-Horizon Court - Dishwash Area

The far right final rinse sanitizing spray nozzle was blocked. A crew member removed the final rinse spray arm and high pressure sprayed the nozzles followed by sanitizing the spray arm and nozzles. This corrected the issue.

Galley-Deck 15 - Cafe Caribe

A live fly was inside the walk-in refrigerator. The fly was immediately destroyed.

Galley-Deck 15 - Cafe Caribe

Inside the food equipment locker, the teflon on a skillet was peeling along the edges and in the center. The pan was removed to be taken to the incinerator.

Galley-International Cafe

Eight bottles of facial misting spray were stored in the walk-in refrigerator. The bottles were immediately removed.

Galley-International Cafe

Three live flies were in the cleaning locker.

Medical-Immediate Contact Follow-up

The 48-hour follow-up interview was not documented for the cabin mate of a reportable acute gastroenteritis case crew member that reported to the medical center on 16 March.

Medical-Acute Gastroenteritis (AGE) Log

A crew member reported to the medical center on 14 March after experiencing abdominal cramps and three episodes of vomiting. The crew member's medical records identified her as a reportable AGE case, but she was documented on the AGE log as nonreportable. Subsequently, the submitted 24-hour electronic medical report for the voyage listed six reportable AGE cases instead of seven.

Medical-Acute Gastroenteritis (AGE) Log

The AGE log for the voyage ending on 1 March listed seven reportable AGE case passengers. The 4-hour electronic medical report submitted to VSP listed five reportable AGE case passengers. An additional passenger reported to the medical center with AGE symptoms after the 4-hour report was submitted, which brought the total number of reportable passenger cases to six. One passenger entry on the AGE log was listed as a nonreportable case, but appeared to be counted as a reportable case on the AGE log.

Medical-Acute Gastroenteritis (AGE) Log

The total number of passengers and/or crew members listed on the AGE logs did not match the numbers indicated on the electronic medical reports submitted to VSP. For the voyage ending on 15 March, the AGE log stated 3,000 passengers and 1,176 crew members, but the submitted 24-hour electronic medical report listed 3,348 passengers and 1,191 crew. According to medical staff, the 24-hour report contained the correct number of passengers and crew members.

Medical-Immediate Contacts

Medical staff was asking reportable AGE case crew members if they had additional immediate contacts (i.e. boyfriend, girlfriend, spouse, etc.) besides cabin mates, but it was not documented if they did not.

Potable Water-Bunker Pretest

According to staff, the initial shore side chlorine and pH values were taken before bunkering commenced, but were not documented.

Recreational Water Facilities-Hair and Lint Strainer Disinfection

The hair and lint strainer and housing for all RWFs were not cleaned and disinfected weekly dating back to 14 January. The recorded dates were 11 March, 3 March, 23 February, 11 February, 1 February, 23 January, and 14 January.

Pantry-Central Pantry 9534

Inside the lower in-use ice machine compartment, a heavy layer of brown material was on the water collection tray.

Pantry-Central Pantry 10540

Inside the lower in-use ice machine compartment, a heavy layer of brown material was on the water collection tray.

Potable Water-Hot Water Laundry Line

Water was continuously leaking from the relief vent on the reduced pressure assembly backflow prevention device installed on hot water laundry fill line.

Potable Water-Deck 4 Zone 7 Starboard Cart Wash

The list of testable backflow prevention devices indicated one testable device installed on the two chemical dispensing connections in the cart wash room. Upon inspection the two devices installed were atmospheric vacuum breakers. The atmospheric vacuum breaker on the left connection was connected to a hose with a spray nozzle on the end.

Inspection on Jan 11, 2015 | Score: 99

Potable Water-Production

The records for 3-13 April showed some of the free halogen residual levels were less than 2.0 ppm during potable water production while sailing in the U.S. The watch officer was consistently recording halogen residual levels below 2.0 ppm and did not state any corrective action was taken to increase the halogen residual level. For example, on 8 April, the chlorine residual level was recorded as 1.83 ppm, 1.45 ppm, and 1.4 ppm during four hours of production. On 12 April, no calibration was recorded at the start of production, and a manual chlorine residual recording of 1.82 ppm was noted after eight hours of water production. On 13 April, the chlorine residual level was recorded as 1.67 ppm and 1.8 ppm during seven hours of production.

Potable Water-Production

On 12 April, no calibration was recorded at the start of production, and a manual chlorine residual recording of 1.82 ppm was noted after eight hours of water production.

Medical-Pantry

A bucket of sanitizing solution in the medical pantry had a concentration less than 50 ppm.

Potable Water-Production

The records for 3-13 April showed some of the free halogen residual levels were less than 2.0 ppm during potable water production while sailing in the U.S. The chart records stated the chlorine sensor probes were having issues, and staff were taking manual recordings. The watch officer was consistently recording halogen residual levels below 2.0 ppm and did not state any corrective action was taken to increase the halogen residual level. For example, on 8 April, the chlorine residual level was recorded as 1.83 ppm, 1.45 ppm, and 1.4 ppm during four hours of production. On 12 April, no calibration was recorded at the start of production, and a manual chlorine residual recording of 1.82 ppm was noted after eight hours of water production. On 13 April, the chlorine residual level was recorded as 1.67 ppm and 1.8 ppm during seven hours of production.

Galley-Deck 15 Cafe Carib Dishwash

A small fly was behind the conveyor dishwash machine.

Galley-Deck 15 Cafe Carib Dishwash

Two small files were in the area adjacent to the soiled drop off.

Galley-Deck 16 Sabatini's

Standing water was in the bottom of the tilted previously-cleaned soup kettle. This was corrected.

Galley-Deck 14

Water was leaking continuously from the vent for the backflow prevention device in the hood cleaning cabinet. The device was replaced.

Galley-Deck 14 Hot Galley

The deck tiles had missing and recessed grout in a few areas.

Galley-Deck 14 Hot Galley

The plastic lids on four bins of dry goods were cracked in several places. Staff explained that these cracks had occurred recently during rough seas, which caused the bins to crash into each other. Staff also explained that replacement lids would be on board during the next cruise.

Galley-Deck 14 Hamburger Grill Pantry

The pre-rinse power hose in the dishwash area was dripping from the spray end. This was corrected.

Galley-Deck 7 Crown Grill

The bulkhead and deckhead behind the ice machine was soiled with a rust-colored material. This was corrected.

Galley-Deck 7 Crown Grill Show Galley

Grease was on the deck in the back corner below the right grooved griddle. The area was previously cleaned and not in operation during the inspection. The deck was cleaned.

Galley-Deck 6 Starboard Aft Dishwash Area

A few deck tiles in front of the clean end of the conveyor dishwash machine were cracked.

Galley-Deck 6 Starboard Forward Dishwash Area

The vent on the backflow prevention device for the middle pre-rinse power hose was leaking continuously. The device was replaced.

Galley-Deck 6 Starboard Soup Station

The deck grout was missing and recessed in a few areas.

Galley-Deck 5 Pastry

In reach-in refrigerator #8, several of the 7-day discard stickers were attached to the edges of the trays of crème brûlée, which caused the bottom of the stickers to touch a dish of crème brûlée on the shelf below. This was corrected by moving the stickers.

Galley-Deck 5 Pastry

The deck grout was missing and recessed in front of cold room 5620.

Provisions-Fruit and Vegetable Cold Room

A jacket was hanging from one of the shelves and the inside of the jacket was touching bags of vegetables. The jacket was removed immediately.

Provisions-Fruit and Vegetable Cold Room

A jacket was hanging from one of the shelves and the inside of the jacket was touching bags of vegetables. The jacket was removed immediately.

Provisions-Frozen Vegetable Room

Frozen condensate on the deckhead was thawing and dripping on the boxes below. The cardboard on two boxes of spinach lasagna sheets was soaked through. The two boxes were removed immediately and the rest of the boxes were covered with cardboard. Staff stated that the condensate was thawing because the door to the freezer was being opened continuously during the turnaround day provisioning.

Provisions-Dairy Room

Water was leaking from the deckhead to the deck below. No food items were impacted.

Provisions-Frozen Vegetable Room

Frozen condensate on the deckhead was thawing and dripping on the boxes below. The cardboard on two boxes of spinach lasagna sheets was soaked through. The two boxes were removed immediately and the rest of the boxes were covered with cardboard. Staff stated that the condensate was thawing because the door to the freezer was being opened continuously during the turnaround day provisioning.

Provisions-White Wine Room

A steel pallet was positioned on its side so that two of the feet bottoms were in direct contact with boxes of beer.

Provisions-Beer Room

Three steel pallets were positioned on their sides so that the feet bottoms were in direct contact with boxes of bottle water, canned soda, and soda mix.

Inspection on Mar 07, 2014 | Score: 94

Buffet-Horizon Court- Gazebo Grill

One live fruit fly was observed by condiment station for gazebo grill. This area was in operation.

Galley-Horizon Court- Warewashing

One live fruit fly was observed by the warewashing area. This area was in operation.

Galley-Sabatini's- Cold Galley

One live fruit fly was observed in cold galley. This area was not in operation.

Room Service-Single Tray Dishwasher

One live fruit fly was observed near the dishwasher in the room service galley.

Galley-Deck 5- Fruit Pantry

One live unidentified fly was observed in fruit pantry. This area was not in operation.

Galley-Deck 5- Pastry

One live fruit fly was observed in pastry area. This area was not in operation.

Provisions-Fridge #4247

One live fruit fly was observed in front of refrigerator #4247 in provisions area.

Galley-Horizon Court Prep/Galley

The handwashing sink at the entrance to the Horizon Court galley was not working. When the inspector placed her hands by the sensor the water did not automatically dispense. The battery for the sensor was replaced and this item was corrected on site.

Galley-Horizon Court Prep/Galley- Cold Galley

One live fruit fly was observed in the cold galley by the meat slicer. This area was not in operation.

Galley-Horizon Court Prep/Galley- Cold Galley

The food contact surfaces of the meat slicer and buffalo chopper were both soiled with food residue. The area behind the meat slicer was soiled in a crevice where sealant was missing. The slicer of the buffalo chopper was soiled. Both pieces of equipment were previously cleaned and sent to be re-cleaned immediately.

Galley-Deck 5- Pastry

Cherry cheesecake was discovered in the pastry walk-in freezer with a label dated 02 March 2014 and with discard date of 08 March 2014. This item could not be located on the food cooling logs. The cheesecake was discarded.

Buffet-Staff Mess

Two trays of cheese on the staff mess buffet line did not have discard labels. These items were on time control.

Bar-International Cafe

The cooling log listed shredded beef prepared 05 March. The food was adequately cooled from 141°F to 70°F within two hours. For the cooling from 70°F to 41°F, the temperature was not recorded on the cooling log when the food was taken out of the blast chiller. It was unclear if the temperature of the shredded beef was below 41°F when it was removed from the blast chiller at 3:00 a.m. on 06 March. The food was discarded.

Medical-Crew Gastrointestinal (GI) Illness Reporting

On 1 February a dancer with GI illness symptom onset at 10 am did not report to the medical center until 5:45 pm and worked with those symptoms from 1:30 to 3:30 pm and again from 4:30-5:30 pm. On 3 February a buffet steward experienced GI illness symptom onset at 3 am, and did not report to the medical center until 12 noon. This crew member worked from 9:30 am to 10:30 am, ate lunch in the crew mess, then worked again from 11-11:30 am. On 1 February a security crew member experienced GI illness symptom onset at 5 am and did not report to the medical center until 10 am and ate at the staff mess 7:45 am. Finally, on 18 February an assistant cabin attendant experienced GI illness symptom onset at 1 pm and did not report to the medical facility until 7:10 pm. This crew member worked from 11:30 am to 3:30 pm. All of the above crew members became GI illnesses cases and all were disciplined.

Housekeeping-Cabin Jetted Tub Disinfection

The cleaning and disinfection of the suite jetted whirlpool tubs exceeded the 7 day requirement based on the review of records. The record reflects the suites tubs were cleaned and disinfected on 17 and 25 February, 2014 and on 18 and 27 January (8 and 9 days between treatments).

Integrated Pest Management-Incoming Supplies

Staff could not provide a record indicating flower deliveries, which occur on every turnaround day for each voyage, were inspected for pests. Staff stated they inspect the flower deliveries and report the results through the supervisory chain, but no entries for inspection deliveries of flowers were indicated in the IPM logs.

Potable Water-Distribution - Micro Testing

The staff conducting the microbiological tests for 4 random potable water samples monthly was not checking the actual water temperature or pre-warming the sample per the kit manufacturer's instructions prior to incubation. The test period is 18 hours and it relies upon a sample water temperature range of 33-38 °C prior to incubation. It was also unclear if the result at 18 hours per the manufacturer was definitive for negative sample results, as the instructions stated that definitive negative results are after 22 hours of incubation.

Potable Water-Air Gap Inspections

The backflow prevention log listed 54 air-gap locations throughout the various decks, but it was unclear if they were not inspected or the inspection was not recorded in the logs; three small air-gaps were inspected and logged. Additionally, the non-testable backflow prevention devices throughout the ship did not have entries for any on the results of the inspection on the log; staff reported these devices were visually inspected to verify their condition. The backflow log indicated notes/remarks, but none was made for any preventer.

Bar-Mermaid's Bar

No waste receptacle was observed at the port handwash station in the front bar. This was corrected during the inspection.

Pantry-Mermaid's Bar Pantry

Two live fruit flies were observed on the deckhead at the clean preparation counter and sink in the bar pantry.

Bar-Tradewinds Bar

The wood bulkhead section over the front bar was heavily soiled with dust. Dust was accumulated on the top surfaces of the 3 ceiling fans in the front bar as well.

Inspection on Oct 17, 2013 | Score: 96

Medical-Public Restroom

No sign advising users to use a paper towel to open the bathroom door when exiting was present.

Medical-Acute Gastroenterities (AGE) Log

The AGE log was not updated for a crew member who originally reported to medical on 10/13 when additional symptoms where experienced during the isolation period.

Potable Water-Forward Port Potable Water Hose Locker

Three potable water hoses were not labeled 'POTABLE WATER ONLY' on both ends.

Potable Water-Evaporators

The air gap between the relief vent of the RPZ and the drain line was less than twice the diameter of the relief vent pipe.

Potable Water-Post Mineralizer Distillate Line

The piping was not labeled blue/gray/blue up to the chlorination point.

Potable Water-Far Point Chart Calibration

The far point analyzer was reading 0.87 ppm when the inspector took a sample with a result of 2.42 ppm. The crew engineer took a sample with the inspector and his result was 2.32 ppm. An additional test taken by the inspector and crew engineer yielded results of 2.31 ppm and 1.69 ppm, respectfully. The crew engineer calibrated the far point chart earlier in the day.

Potable Water-Instrumentation Reference Standards

Crew members in charge of potable water sampling were not knowledgeable about the reference standards used to verify the accuracy of their electronic test kits. Crew members did not know how to use the reference standards to check the calibration and did not know when the last time their test kit had been checked.

Buffet-Horizon Court - Port Beverage Station

Two pitchers of ice water used for waiter service were located immediately next to the passenger beverage station and were not covered or protected from possible contamination. A passenger was observed using the water pitcher. The pitchers were covered and moved away from the passenger beverage station.

Buffet-Horizon Court

Several containers of apples and pears out for passenger self-service did not have their own dedicated service utensil. This was corrected.

Dining Room-Sabatini's

Not all breakfast menus had asterisks and consumer advisories for the animal derived food items that could be ordered raw or undercooked.

Galley-Sabatini's - Dishwash

A small fruit fly was observed flying above the clean storage racks next to the dishwash machine.

Galley-Bell Box - Hot Galley

Heavy steam was escaping from the sides of a covered baine marie located furthest to the right and condensing on the shelf and hood area above. The condensate was observed dripping from the deckhead hood area and onto previously cleaned plastic plate covers that were being stored on the pass-shelf below. No food items were impacted by dripping condensate. The baine marie was immediately turned down.

Galley-Bell Box - Hot Galley

Condensate was dripping from the deckhead onto previously cleaned plastic plate covers as noted in the previous violation. These were sent to be re-cleaned.

Provisions-Poultry Thaw Room

A clear liquid, which appeared to be water, was dripping from a deckhead seam and directly onto 2 uncovered trays of unprotected thawing chicken. The two trays of impacted chicken were immediately discarded.

Bar-Calypso

The dispensing nozzle for the draft beer had a build-up of a brown granular residue of more than a day's accumulation.

Provisions-Poultry Thaw Room

A clear liquid, which appeared to be water, was leaking from a deckhead seam near the deckhead hatch in the center of the room.

Inspection on Mar 07, 2013 | Score: 95

Buffet-Horizon Court - Port

There were several loose and frayed ends of a plastic wicker basket that was holding danishes on the buffet line. These loose ends made cleaning very difficult.

Galley-Horizon Court

The food worker toilet room nearest the dishwash was out of service.

Galley-Horizon Court - Mid Ship

A sticker was placed over the air relief vent of a continuous pressure backflow prevention device located on the potable water supply line to the ice machine. The sticker was removed.

Galley-Horizon Court - Mid Ship

There was a gap where the potable water line to the ice machine nearest the dishwash penetrated the deckhead.

Galley-Horizon Court - Dishwash

There were two previously cleaned and sanitized service tongs and a buffet plate that had dried food soil on the food contact surfaces.

Buffet-Horizon Court - Gazebo Grill

The handwash station was partially blocked by a hotel pan of raw shell eggs. The container of eggs was relocated.

Buffet-Horizon Court

The counter-mounted bulk milk dispenser located near the Gazebo Grill was identified on the time control plan, but the unit was not physically labeled for time control. The bulk milk and cream containers inside the unit had 4 hour discard labels. Also, undercounter refrigerator #15.31 was identified on the time control plan, but the unit was not physically labeled as such.

Buffet-Horizon Court - Bulk Milk Dispensor

An in-use bulk milk container in the time controlled bulk milk dispenser near the Gazebo Grill was not discarded after 4 hours. At approximately 0900, the inspector observed the container of milk in this unit on time control with a discard time of 1230. The inspector physically wrote the time of 1230 on the cardboard surface of the product. When the inspector returned to this unit at approximately 1300, the same container of milk had the time of 1230 on the unit and a new discard time of 1400 had been written on the milk by staff. The container of milk was immediately discarded.

Galley-Sabatini's - Coffee Station

Electrical cords and water lines to beverage equipment at the coffee station were laying on the counter making cleaning difficult.

Galley-Sabatini's - High Fog Corridor

A large blue cooler filled with clean plates, silverware, linens, wrapped beverage straws, and other food service equipment was stored on the deck inside this corridor. The corridor was not constructed to protect the equipment from splash, dust, or other contamination. The cooler and equipment were removed. According to staff, this cooler is used for shore excursions.

Dining Room-Sabatini's - Pantry Storage

One live fruit fly was observed in this area.

Buffet-Trident Grill

There was excess sealant that was soiled with old grease residue on the underside of the grease chute penetration to both flat grills.

Buffet-Trident Grill

There was excess sealant that was peeling on the underside of the grease chute penetration to both flat grills.

Pantry-Mermaid's Bar

The previously cleaned and sanitized plastic portable fruit slicer was soiled on the pusher and blade end with a dark sticky residue.

Pantry-Mermaid's Bar

There was one large fly in this pantry. The pantry was not in operation at the time of the inspection.

Dining Room-Crown Grill Menu

There were no asterisks at the steaks or for some of the chops, which according to staff, are cooked to order and could be served undercooked. This is the same finding from last inspection.

Galley-Deck 5 - Potwash

Heavy condensate was collecting on the deckhead immediately above the hood-type potwash machine.

Food Service General-Espresso Machines

There were slotted fasteners at the coffee/water juncture on all the counter-mounted espresso machines located in the galleys and bars. The fasteners were clean.

Galley-Deck 5 - Pastry

The chilled water lines to the ice cream machines were not uniquely identified.

Bar-International Cafe

There was water pooling around the deck drain located in the technical compartment for the espresso machine.

Bar-International Cafe

Water lines and electrical cords were laying on the counter below the espresso machine making cleaning difficult.

Bar-International Cafe

A large amount of coffee grounds were on the counter and on the electrical and water lines located below the espresso machine. Also, the backside panel of the technical compartment to the espresso machine was soiled with dried coffee debris and dirt.

Food Service General-Lighting

The light intensity could not be raised to 110 lux behind and around counter- and deck-mounted equipment in the following areas: Lido coffee stations, ice machine in the Mermaid pantry, and behind the deck 5 potwash machine. Several lights had been installed throughout the food areas since the last inspection.

Medical-Crew Reporting

A nonfood worker had an onset of acute gastroenteritis (AGE) symptoms at 7:00 a.m. on February 28,2013, but did not report to medical until 6:30 p.m. the same day. According to the documentation, this individual did not work while sick. A food worker had an onset of AGE symptoms at 8:00 p.m. on February 7, 2013 but did not report to medical until February 8, 2013 at 8:30 a.m. This individual worked from 8:00 - 10:00 p.m. on February 7, 2013. A nonfood worker had an onset of AGE symptoms at 11:00 a.m. on February 8, 2013 but did not report to medical until 5:00 p.m. on Feburary9, 2013. This individual worked from 6:30 p.m. until midnight on February 8, 2013. A food worker had an onset of AGE symptoms at 7:00 p.m. on January 31, 2013 but did not report to medical until February 1, 2013 at 9:05 a.m. This individual did not work while sick. A food worker had an onset of AGE symptoms at 9:00 p.m. on February 12, 2013 but did not report to medical until February 13, 2013 at noon. This individual worked from 9:30 p.m. on February 12, 2013 until 2:00 a.m. on February 13, 2013. A food worker had an onset of AGE symptoms at 7:00 p.m. at January 15, 2013 but did not report to medical until January 16, 2013 at 1:30 p.m. This individual did not work while sick.

Housekeeping-Individual Hydrotherapy Whirlpools

The whirlpools were disinfected with 50 PPM for three minutes on February 22, 25, and March 3, 2013.

Potable Water-Cross-Connection Control Log

The total number of backflow prevention devices for all of the cabin toilets and showers were not indicated on the cross-connection control log. This was noted on the previous inspection. Some of the cabin toilets were listed on a new log and progress has been made since the last inspection.

Potable Water-Maintanence

Documentation showed that two valves were replaced inside of the potable water distribution line during dry dock on December 10, 2012, but there was no documentation stating the potable water line had been cleaned, disinfected, and flushed before the line was placed back into service.

Potable Water-Bunker Hoses

The words 'POTABLE WATER ONLY' on the potable water hoses on the bunker stations in the forward and aft starboard potable water hose lockers were not readable.

Children Area-Boys Toilet Room

The handwashing sink was more than 22 inches from the deck and no step stool was available.

Pantry-Ice Machines

The light intensity to the left of the deck-mounted and counter-mounted ice machines in the pantries was less than 110 lux. Lights had been added behind the ice machines since the last inspection and there were plans to add more lights around the ice machines.

Pantry-Bridge Pantry #12110

There was a slotted fastener in the dispensing unit of the espresso machine.

Integrated Pest Management-Active Surveillance

Pests were found in the general of the ship and recorded on the active surveillance log in the Accommodations department, but there was no documentation of the follow-up inspection results or action taken. For example, on January 30, 2013, ants were found in the spa pool area and on February 22, 2013, flies were found in the crew areas.

Galley-Deck 5 - Potwash

Heavy steam was exiting along the door seams of several compartments of the potwash machine when the unit was in-use.

Bar-International Cafe

There was a heavy coffee residue around the deck drain located in the technical compartment for the espresso machine.

Inspection on Oct 18, 2012 | Score: 100

Recreational Water Facilities-Whirlpool Sample Lines

The sample lines for halogen and pH analyzers for the Calypso, Spa, and Neptune whirlpools were not located directly from the RWF or on the return line from the RWFs. The vessel had corrected some of the sample lines and the remaining lines are expected to be relocated by December 2012.

Recreational Water Facilities-Safety Signs

The safety sign for the Terrace pool was in a location where is was blocked by pool chairs. The mounted signs at the other pools did not meet the requirements of the 2011 VSP Operations Manual. New signs were onboard and were installed during the inspection.

Recreational Water Facilities-Calypso Pool

The pH in the Calypso pool was measured between 7.96 and 8.14. There was no one in the pool and it was immediately netted.

Potable Water-Cross-Connection Control Program

The backflow prevention devices on the multi-flow soda units were not included in the list of backflow prevention devices. For cabin showers and toilets, the list did not indicate the total number of each backflow prevention device.

Pantry-Lighting

The light intensity beside and behind the ice machines and all inspected pantries was less than 110 lux. This included the ice dispenser in pantry 12110.

Integrated Pest Management-Inspection Location

The IPM active/passive inspection log sheets did not indicate the specific location of inspections. Only the general category such as bars, galleys, etc. was listed unless there was a positive finding.

Buffet-Horizon Court - Starboard

One stack of plates on the center island was uncovered. This was corrected.

Food Service General-Lighting

There were several areas where the light intensity around and behind deck and counter-mounted equipment was less than 110 lux. Areas included: juice and milk dispensers in the Horizon Court area next to the gazebo; behind ice machine in the Horizon Court self-service beverage station #1; around and behind ice machine in the bell box; behind ice machine in the Crown Grill galley; behind combination ovens #1 and #4 in the deck 6 main galley; around and behind ice machine in the deck 6 main galley garde manger; behind toaster in the deck 6 main galley port aft coffee station; behind and on the left side of stack oven in the deck 5 main galley pastry; behind ice machines in the deck 5 main galley starboard forward area; behind equipment on the deck 5 main galley coffee station; behind ice machine in the crew galley; behind equipment on both of the crew mess service lines; behind ice machine in the officers pantry; around and behind ice machine in the International Cafe pantry; and behind ice machine in the Crooner's Bar pantry. Several new lights had been installed since the previous inspection. In addition, the vessel had completed a light survey and created an extensive list of areas that needed additional lighting. Most of the items found during the inspection were on the vessel's list.

Galley-Potwash

There were gaps where tack welds had broken around the stainless steel panel on the underside of the pulper station counter. This was corrected.

Food Service General-Consumer Advisories on Menus

On the Sabatini's menu, there were no asterisks at the seared tuna, steak, or veal. According to the staff, the steak and veal were cooked to order and could be served undercooked. On the Crown Grill menu, there were no asterisks at the steaks and some of the chops. According to the staff, the steaks and chops were cooked to order and could be served undercooked.

Buffet-Trident Grill

When asked to take the temperature of a hamburger, the cook used a nontip-sensitive thermometer and did not insert the probe completely up to the measuring dimple. In addition, the cook did not sanitize the thermometer probe before using it and had to be advised by the inspector to do so. A tip-sensitive thermometer was available in the area.

Room Service-

Several trays of soiled coffee carafes were stored on a trolley labeled 'Laundry Trolley.' According to the staff in this area, the trolley did come from the laundry and was used to store the carafes that would be washed right before service.

Room Service-

There were two small black flies in the undercounter pulper area for the dishwash.

Room Service-

The light intensity was less than 220 lux at the handwash station near the ice machine.

Galley-Crown Grill

A wet wiping cloth was on the counter.

Galley-Deck 6 Pastry Distribution

The condensate drain line for the upright refrigerators was not directed to the scupper and water was pooling on the deck.

Galley-Deck 6 Service Line

In bain marie technical compartments #4 and #5, the steam pipe insulation and cloth wrap were frayed.

Galley-Deck 6 Port Aft Toilet Room

There was no toilet tissue. This was corrected.

Provisions-Vegetable Walk-in Refrigerator

Water was dripping from the deckhead onto two boxes of mushrooms.

Provisions-Vegetable Walk-in Refrigerator

Water was dripping from a deckhead seam over two boxes of mushrooms.

Provisions-Deck 4 Outside of the F&B Office

Two deck stands with bagged flour were stored under an open deckhead with ventilation ducts, cables and cable trays, and other difficult to clean features. The flour was moved.

Bar-Crooner's

The light intensity was less than 110 lux at the handwashing station while the bar was in operation.

Pantry-Calypso

There was a continuous leak from the vent on the carbonator backflow prevention device in the soda cabinet.

Inspection on Apr 26, 2012 | Score: 92

Children Area-

The written exclusion policy posted at the entrance of the child care center did not include procedures to be followed when a child develops symptoms of an infectious illness while at the child activity center.

Medical-Acute Gastroenteritis (AGE) Surveillance Log

The required items in the AGE surveillance log were not in the correct order according to the 2011 VSP Operations Manual. Also, the AGE surveillance log only indicated an individual had a fever if their temperature was above 38°C but the actual temperatures were not recorded. In addition, the time an individual reported to medical was not included in the AGE surveillance log. Finally, the AGE surveillance log automatically determined whether a case was reportable or not depending on the number of episodes of diarrhea entered into the log by the medical staff.

Medical-Crew Reporting

A nonfood worker in the Accommodations department had an illness onset of AGE on April 19, 2012 at 10:00 a.m., but did not report to the medical center until April 20, 2012 at 9:00 a.m. According to their time card, this individual worked several hours before reporting to medical. A nonfood worker in the youth center had an illness onset of AGE on April 2, 2012 at 6:00 p.m., but did not report to the medical center until April 3, 2012 at 6:10 p.m. According to their time card, this individual worked before reporting to medical.

Recreational Water Facilities-Shock Halogenation

The concentration of free residual halogen was not recorded at the start or at the completion of shock halogenation for the whirlpools.

Potable Water-Striping

The distillate lines form the evaporators to the chlorine injection system were not striped blue/gray/blue.

Recreational Water Facilities-Sample Lines

The sample lines were after the compensation tanks for each of the RWFs.

Recreational Water Facilities-Shepherd's Hooks

The shepherd's hooks at all of the swimming pools were not long enough to reach the center of the deepest portion of the pools from the side plus two feet.

Housekeeping-Outbreak Prevention and Response Plan (OPRP)

The OPRP did not include: the concentrations of the disinfectants used for green, yellow, or red sanitation levels, the contact time for the disinfectant used during the red sanitation level, procedures for returning the ship back to normal operating conditions after an outbreak, or procedures for protecting passengers from exposure to disinfectants.

Children Area-Diaper Changing Station

There was no sign advising users of the toilet room to exit using paper towels. The exit was not hands free.

Other-Hotel Locker 14125

There was one container of coffee condiments and one box of bottled water stored on the deck. There were also several bottles of cleaning chemicals and personal care items stored in this locker.

Other-Hotel Locker 14125

There were several bottles of cleaning chemicals and personal care items stored on the deck near one container of coffee condiments and one box of bottled water.

Other-Hotel Locker 14125

There were two soiled drinking glasses stored on the deck.

Other-Deck 14 Garbage Store 14346

There were several soiled dishes, utensils, and trays stored on the deck throughout this locker. There were so many soiled items on the deck, there was no access to the cleaning locker within this area.

Other-Deck 14 Garbage Store 14346

The deck was soiled with juice. Also, there were so many soiled items on the deck, the deck was not easy to clean.

Other-Deck 14 Garbage Store 14346

The light intensity was less than 220 lux above the handwashing station.

Other-Deck 14 Garbage Store 14346

There were several pieces of ice in the handwashing sink.

Integrated Pest Management-Active Surveillance Log

The active surveillance log did not include the follow-up inspection results of the observed pests.

Food Service General-Consumer Advisories

In the lido, there were animal-derived foods served raw or undercooked such as cold smoked salmon and eggs, but these foods were not identified and the signs included the consumer advisories but were not posted at the food outlets where these items were served. Also, the menus for the specialty restaurants, main dining rooms, and room service had animal-derived foods that could be served raw or undercooked but there were no consumer advisories on the menu. In addition, the sign at the Vines sushi counter did not identify the foods served raw but did have a consumer advisory statement.

Food Service General-Lighting

The light intensity was less than 110 lux behind and around many pieces of deck- and counter-mounted equipment in the pantries and galleys.

Food Service General-Chilled Water Lines

The chilled water lines for the ice machines in the food areas were not uniquely identified.

Galley-Cafe Caribe Warewashing

The temperature gauge for the final sanitizing rinse of the in-use flight type warewash machine indicated 190°F, but the temperatures of the final sanitizing rinse measured by the inspector's thermometer at the plate surface were 144°F and 156°F.

Galley-Cafe Caribe Warewashing

During the active use of the flight type conveyor warewash machine, the temperatures of the final sanitizing rinse measured by the inspector's thermometer at the plate surface were 144°F and 156°F.

Buffet-Horizon Court Starboard Egg Station

The light stand at the carving station was heavily soiled with dust.

Galley-Pizzeria

The technical compartment of undercounter refrigerator 15.48 was heavily soiled with moist dust.

Galley-Pizzeria

The undercounter warewash machine was out of order. According to the staff, the machine had been out of order for more than one month and will be repaired when the spare parts arrive.

Galley-Trident Grill Pantry

The deck under the food and nonfood cabinets was soiled with dust and food debris. This area was previously cleaned and not in operation at the time of the inspection.

Galley-Trident Grill Pantry

The technical compartment of undercounter refrigerator 15.52 was heavily soiled with moist dust.

Galley-Trident Grill Walk-in Unit 15320

The wheel casters on the food transportation trolleys were corroded and difficult to clean.

Galley-

The wheel casters on the food transportation trolleys were corroded and difficult to clean.

Galley-

The back of the technical compartment for the ice machine was soiled with a brown material.

Bar-Crown Grill Door 7.6.12

The side of the door frame was heavily soiled with white mold and there was pooled water and black mold within the door threshold.

Galley-Deck 6

The ice machine chute was corroded.

Galley-Deck 6 Forward Port Warewashing

The temperature gauge for the final sanitizing rinse of the in-use flight type warewash machine indicated 180°F, but the temperatures of the final sanitizing rinse measured by the inspector's thermometer at the plate surface were 148°F and 152°F. Also, there was an excessive amount of water flowing out of the right upper final sanitizing rinse spray arm.

Galley-Deck 6 Forward Port Warewashing

During the active use of the flight type conveyor warewash machine, the temperatures of the final sanitizing rinse measured by the inspector's thermometer at the plate surface were 148°F and 152°F.

Provisions-Meat Walk-in Cooler 4716

The seams between the deckhead panels were heavily soiled with a black and pink material that appeared to be mold.

Provisions-Fish Defrosting Walk-in Cooler 4722

There were seven upright food transportation trolleys that were corroded in several areas.

Preparation Room-

The technical compartment of the vegetable washing sink was soiled with a moist debris.

Preparation Room-

The wheels of the food transportation trolley were broken and difficult to clean.

Bar-Vines

The power cable to the microwave oven was draped on the counter, making cleaning difficult.

Inspection on Nov 11, 2011 | Score: 89

Potable Water-Analyzer Chart Recorder Records

Chart recorder records for distribution and far point were missing from 5 September 2011 through 14 September 2011. Bunkering chart records were also missing three days in September when bunkering occurred.

Potable Water-Microbiological Testing

There was no color comparator kit for the Coiliert water sampling testing.

Potable Water-Microbiological Testing

The Colilert test reagents being used had an expiration date of 8 November 2011. These were replaced with new test reagents.

Medical-Crew Gastrointestinal Illness

An assistant cook had gastrointestinal illness onset at 0900 on 29 October 2011, but reported to the medical center at 2100 on the same day. Work logs showed that this employee worked between the first onset of symptoms and reporting to medical.

Recreational Water Facilities-

Depth markers at all RWF's were only listed in feet.

Recreational Water Facilities-Sheperd's Hook

The shepherd's hook at all the RWF's were not long enough to reach the center of the deepest portion of the pool from the side plus two feet.

Recreational Water Facilities-General RWF Signs

The signage at all RWF's did not meet the requirements as specified in the 2011 VSP operations manual.

Recreational Water Facilities-Halogen and pH Analyzer Probe Locations

The sample line locations for free halogen residual and pH probes for all recreational water facilities were located after the compensation tank.

Recreational Water Facilities-Hair and Lint Strainer Cleaning Records

There were no records for the cleaning, rinsing, and disinfection of hair and lint strainers and lint strainer housing for all recreational water facilities.

Recreational Water Facilities-Filter Housing Cleaning and Disinfecting

There were no records for the cleaning, rinsing, and disinfection of the filter housing for all recreational water facilities.

Recreational Water Facilities-Turnover Rates

Turnover rates for all the RWF's were not available.

Recreational Water Facilities-Whirlpool Shock Halogenation

Free bromine residual was not being recorded before and after shock halogenation.

Recreational Water Facilities-Whirlpool Records

There were no water dumping records for the whirlpools.

Recreational Water Facilities-Terrace Pool

After four different readings with both the crew's and inspector's electronic test kit, the free chlorine residual had an average reading of 0.675ppm. The error of accuracy for the inspector's test kit is +/- 0.05 within the range of 0-1ppm. The pool was open at the time of testing. The free chlorine analyzer in the pump room was reading a level of 0.80ppm shortly after the manual poolside readings were taken.

Potable Water-Distillate Water Lines

The distillate lines directed to the potable water system were not painted or striped in accordance with ISO 14726 (blue/gray/blue). These lines were striped blue only.

Food Service General-Time Control Plans

None of the time control plans listed set-up times. Instead they stated opening hours and gave a range of time when the individual areas were operating. Many galley areas did not have time control plans posted in those areas. Additionally, the time control plans specified only that service lines were under time control, without describing the hot or cold-holding unit. Many listed food warmers as a unit, but more than one piece of equipment could fit that description.

Food Service General-Time Control Plans

Bain marie's, under counter hot holding cabinets, and cold basins were not listed on the time control plans and none were physically labeled in any of the food areas as time control units. Paper labels were set beside and around food containers to indicate those foods were on time control.

Galley-Deck 6 Main Galley

The galley time control plan posted at the Botticelli entry corridor specified that all the reach-in refrigerators in the garde' manger, except undercounter models were on time control and labeled as such. The galley time control plan posted in the garde' manger specified that only the 4 glass door pass-thru reach-in refrigerators were on time control and those were labeled. Upright reach-in refrigerators 6.06 and 6.07 were not labeled and were actually temperature control units only.

Food Service General-All Restaurant and Officer's Mess Menu's

There was no consumer advisory written in any of the restaurant menus and all, including the special daily menu for today's breakfast, offered animal-derived foods such as eggs, steaks, or hamburgers cooked to order or dishes with undercooked foods, by recipe, such as smoked salmon or eggs benedict.

Galley-Deck 6 Main Galley - Botticelli

There was a continuous dripping water leak immediately above and in front of the fruit pantry glass door refrigerator 6.20. The leak was coming from a deckhead attached speaker cover.

Galley-Deck 6 Main Galley - Botticelli

A dead fruit fly was observed inside a part-filled bottle of aged rum on the liquor storage shelf. There was an open pouring spout on the bottle. The bottle was discarded.

Galley-Deck 6 Main Galley - Botticelli

One live fruit fly was observed at the upper storage shelf where several filled liquor bottles were stored, several of which had open pouring spouts. The area was not in active use at the time of inspection.

Galley-Deck 6 Galley - Hot Galley

The artificial light level was below the minimum 220 lux (20 foot candles) at the preparation counter opposite the tilt braising pan and adjacent salamander broiler oven at the soup and pasta service area.

Galley-Deck 6 Galley - Fwd Coffee Station

The artificial light level behind the counter-mounted beverage equipment was below the minimum required 110 lux (10 foot candles).

Galley-Deck 6 Galley - Da Vinci Wine Pantry

One dead fruit fly was observed inside a nearly full bottle of aged rum. The bottle was capped with an open pouring spout. It was discarded during the inspection.

Galley-Deck 5 Galley - Pastry

Five live fruit flies were observed on the deckhead panels (at panel seams) throughout the pastry. The area was not in active service, but clean food-contact equipment and utensils were uncovered throughout.

Galley-Deck 5 Galley - Pastry

The ambient temperature inside the pastry walk-in refrigerator was 40 °F, according to the mounted thermometer. Several containers of mousse dessert had internal temperatures of 43 °F. Large blocks of butter had internal temperatures of 44 °F. These foods were removed and blast-chilled during the inspection.

Galley-Deck 5 Galley - Pastry

There were no physical signs posted at the pastry service counters where time only was used as the only public health control.

Galley-Deck 5 Galley - Hot Service Line

The left Alto-Shaam hot trolley, opposite the hot service line was permanently labeled over the top door as a temperature control unit, but in the middle of the door was posted with a time control sticker for the soup and cooked vegetables inside. The foods had internal temperatures over 135 °F. The written time control plan did not identify this hot trolley as a time control unit.

Galley-Deck 5 Galley - Potwash

One live fruit fly was observed on the deckhead above the clean pots and pans stored on the clean racks. The area was in active use at the time of inspection.

Galley-Crew Galley

Two bags of cut spinach were found inside walk-in refrigerator #5615 with food temperatures of 43 °F.

Other-Officer's Mess - Pantry

One live fruit fly was observed on the deckhead over the preparation counter positioned opposite the dishwash. The area was in active use.

Other-Officer's Mess - Pantry

The artificial light level was below the 110 lux behind the espresso machine and ice machine at one end of the preparation counter, and below 220 lux at that same counter end on top and in front of the espresso machine.

Provisions-Deck 4 Aft/Starboard Corridor

Just in front of the shell door there were eight pallets filled to a height of 4 feet with bagged and boxed whole potatoes and mesh bags of whole onions. One box of potatoes was uncovered. Directly above these pallets of food was a deckhead with attached piping which included potable water, waste water, insulated chilled water, unknown piping, numerous bundled wire cables, and ducting. There were water drops hanging down from mold soiled insulation on the chilled water piping. Staff moved all the pallets to an adjacent and more protected corridor.

Preparation Room-Provisions

Four live fruit flies were observed on the deckhead throughout this preparation room, and one live filth fly was observed on a deckhead air vent near the two potato peeling machines. The area was not in active use at the time but clean cutting boards and other food-contact portions of clean equipment were uncovered in the room.

Preparation Room-Provisions

Heavy dust debris was noted on the exterior surface of the deckhead attached rectangular vent covers. The area was not in use and previously cleaned. Both were immediately removed for cleaning.

Preparation Room-Provisions

The deck mounted vegetable slicer RG-400 has been in disrepair for 3 months according to staff.

Provisions-Vegetable Walk-in Refrigerator

There was a deckhead water leak along two seams where the panels join on the starboard side of the vegetable walk-in refrigerator. Water was pooled on the plastic lid of one container of washed vegetables stored below. And another had dripped water on top as well.

Provisions-Parasite Certification

It was unclear if the wild sourced pickled herring roll mops were parasite free after review of the processor certificate, as they specified brine rather than freezing to destroy parasites and their eggs.

Preparation Room-Provisions

One live fruit fly was observed on the deckhead near the entry door. The area was not in active use during the inspection, but clean food-contact portions of equipment were uncovered and exposed.

Galley-Deck 14 Galley

One live drain fly was observed at the starboard bulkhead on a food container in the overshelf during active service in the hot galley. Additionally, two live fruit flies were observed on the deckhead and bulkhead near the forward galley preparation counter and the tilt braising pans. This area was in active service at the time of inspection.

Galley-Deck 14 Galley - Potwash

There was a continuous water leak dripping from the joint where the fire sprinkler housing immediately in front of the hood-type potwash machine attached to the deckhead above.

Galley-Deck 14 Galley - Potwash

One live fruit fly was observed on the deckhead over clean pots stored on racks below. The area was in active use at the time of the inspection.

Galley-Deck 14 Galley - Potwash

During active use of the hood-type potwash machine the hot-water final sanitizing rinse temperature at the pot surface was measured at 152-154 °F using two different thermometers and thermolabels.

Galley-Deck 14 Galley - Potwash

During active use of the hood-type potwash machine the final rinse pressure reached only 12-13 psi, but the manufacturers data plate specified a minimum final rinse pressure of 20 psi.

Bar-Outrigger Bar

One partially full bottle of blackberry brandy on the back bar counter had a dead ant stuck to the inside of the red plastic pouring spout. The dead ant was removed and the bottle discarded immediately.

Buffet-Trident Grill

The posted time control plan specified that potentially hazardous foods in undercounter refrigerators and on the hot dog roller were on temperature control, but all undercounter refrigerators had taped time control labels affixed and labels were posted beside hot dogs and brats on the hot dog warmer. Food temperatures in both the refrigerator and in the hot dogs on the roller were within limits (41 °F or 135 °F)

Inspection on Apr 07, 2011 | Score: 98

Medical-Crew Gastrointestinal Illness

One photographer had gastrointestinal illness onset at 9 am on 29 March 2011, but reported to the medical center at 1:25 pm on 30 March. A painter had GI symptom onset at 4:30 am on 2 April 2011 and reported to the medical center at 8:30 am on 3 April. Both were counseled on the need to report immediately, according to staff.

Recreational Water Facilities-Fecal Accident Plan

The current fecal accident response plan uses a 9,600 CT value of 50 ppm chlorine over 4 hours contact time for disinfection in either a formed or loose stool accident. The de-activation of Cryptosporidium requires a CT value of 15,300, which at 50 ppm chlorine would be 306 minutes.

Buffet-Lido Starboard Line

There was no serving utensil for a basket with Danish rolls.

Buffet-Lido Starboard Line

The sanitizing solution inside a bucket was slightly over 200 ppm.

Other-Cafe Caribe - Dishwash

During the active use of the flight-type conveyor dishwashing machine, there were six final rinse upper spray nozzles that were blocked and not spraying water in an effective pattern. The staff was instructed to check the spray arm.

Pantry-Trident Grill

The deck under the food and dry store cabinets was soiled. This area was previously cleaned and not in active use at the time of the inspection.

Pantry-Trident Grill

The handwash station inside the restroom for the crew members was out of service. The area was not in active use at the time of the inspection.

Pantry-Mermaid Bar

The handwash station did not have a handle and thus out of service. This area was not in use at the time of the inspection.

Bar-Mermaid Bar

One of the two dispensing tubes of the draft beer dispenser was slightly soiled. This area was not active at the time of the inspection.

Bar-Ice Cream Bar

The deck to the right of the glasswasher was heavily soiled. This area was previously cleaned and not active at the time of the inspection.

Bar-Ice Cream Bar

There was water leak at the dipper well faucet.

Potable Water-Multi-Flow Systems

There was no backflow prevention device for the non-carbonated potable water connection to the multi-flow spray heads in the bars.

Galley-Galley Entrance - Handwash

The water temperature at the handwash sink was 97°F. The area was not in active use.

Galley-Cold Galley

The deck under the preparation counter was soiled with food debris. This area was previously cleaned and not in active use at the time of the inspection.

Galley-Ice Machine

A staff member placed the internal panel of the ice machine directly on the deck. This panel comes in direct contact with the ice. The staff member was instructed to clean and sanitize the panel.

Galley-Cold Galley

The deck under the cleaning locker was soiled.

Galley-Fruit Pantry

There was water leaking from the deckhead from a hatch. No food was impacted. The area was not in active use at the time of the inspection.

Galley-Clean Area Stands - Port Side

The deck under the stands holding clean plates was soiled. This area was previously cleaned.

Galley-Dry Storage Cabinets - Aft

The deck under the dry storage cabinets, adjacent to the potwash area, was soiled. This area was previously cleaned.

Galley-Potwash

There was water dripping from a speaker on the deckhead. This area was in active use at the time of the inspection.

Galley-Pastry

There was a gap suggesting a missing fastener in the food splash zone of the deck oven.

Galley-Bakery

There were several gaps suggesting a missing fasteners in the food splash zone of the deck oven.

Buffet-Crew Mess

There were no serving utensils for the two bowls of salad dressings. This was corrected.

Provisions-Meat Freezer

The top of the first box in a stack of boxes with whole halibut pieces was heavily dusted.

Preparation Room-

There was water leaking from the sink faucet located at the forward end of the butcher shop.

Other-Poultry Defrosting Room

There was water dripping from the deckhead. No food was impacted.

Other-Eggs Defrosting Room

There was a spill of yellow liquid on the deck.

Provisions-Dry Stores

The decks of the two dry storage rooms were soiled with food debris and dust under the stands.

Inspection on Dec 08, 2010 | Score: 99

Provisions-Refrigerator #3716

There was a gap along the top edge of the horizontal deck/bulkhead profile strip to the right of the door.

Galley-Deck 6 Main Line Forward - Coffee Station

Electrical cords from the juice machine and coffee machine were draped across the counter top, making cleaning difficult.

Buffet-Staff Mess

The sneeze guard at the hot serving line was chipped along the edge closest to the serving plate rack. It appeared that serving plates routinely hit the sneeze guard.

Buffet-Crew Mess Beverage Station

The gasket inside the juice machine door was loose along the left side.

Buffet-Crew Mess

The sneeze guards at both hot serving lines were chipped along the edges closest to the serving plate racks. It appeared that serving plates routinely hit the sneeze guards.

Bar-Ice Cream

The inside of technical compartment #15.49 was soiled along the right side.

Galley-Deck 6 Hot Line Forward

The gaskets inside the hot holding units were worn and cracked.

Potable Water-Distilled Filliing from Evaporator

The pipe after the reduced pressure backflow prevention device was striped blue, indicating potable water.

Potable Water-Photo Shop

A sink located in the photo shop had a backflow prevention device that was not listed on the cross-connection control program.

DO NOT USE (whirlpool/spa)-Neptun Port Side Whirlpool Spa

There was no cover on the left suction line for the water jets. This whirlpool spa was open to the public at the time of the inspection.

Recreational Water Facilities-Fecal Accident Plan

The ship's "Faecal/Vomit Accident Response Procedures" did not differentiate between formed and loose stools. The procedures included a form that is completed following an accident, but only "faecal" or "vomit" were choices as type of accident.

Children Area-Toilet Rooms

There were no gloves, wipes or air-tight covered waste receptacles in the toilet rooms for children under the age of 6.

Inspection on Apr 04, 2010 | Score: 100

Potable Water-Bunkering

For the eight days that the ship bunkered water in December, no shoreside chlorine or pH readings were recorded.

Housekeeping-Outbreak Prevention & Response Plan

The plan stated that elevated levels of cleaning would start when 8 people were ill in a 24 hour period or 15 people in a 48 hour period. The plan never addressed a 2% threshold of passengers or crew to start the elevated levels of cleaning. Also, the plan for the public areas, excluding the alleyways and elevators, stated that the areas would be cleaned as frequently as possible.

Bar-Tradewinds

There was a canvas material covering the deckhead above the service area.

Galley-Crown Grill Show Galley

There was a leak at the solenoid valve at the soup station.

Galley-Deck 6 Pot Wash

Large hotel pans were stacked wet and nested together on the clean pot storage racks.

Galley-Deck 6 Wine Pantry

Four fruit flies were circulating around the bottle rack in this pantry. The pantry was not in service but there were clean bar tools and equipment uncovered on the counters.

Galley-Deck 6 Walk-in Refrigerator

There was one hotel pan of lobster sauce in the walk-in refrigerator which was not listed on the cooling log.

Galley-Deck 6 Garde' Manger

Some of the previously cleaned plates stacked on the counter ready for use were soiled with food. They were immediately removed to the dishwash.

Galley-Deck 6 Garde' Manger

Whole apples in an under counter storage bin had the manufacturer/producer stickers still affixed. Staff stated the apples were cleaned previously in the vegetable preparation room.

Galley-Deck 5 Pastry

There were two sheet pans of mocha and pistachio panacotta with preparation labels of 3 April, but the cooling logs listed only assorted panacotta with a production date of 2 April.

Buffet-Crew Mess Beverage Station

Power cables and potable water lines were draping the countertop at the juice and ice/water dispensers at the beverage station, making cleaning below difficult.

Buffet-Crew Mess Beverage Station

One fruit fly was around the bulk milk dispenser.

Buffet-Crew Mess Beverage Station

The deck beneath the soda vending machine was heavily soiled, particularly where the power cord for the machine was coiled in a pile near the bulkhead.

Food Service General-Consumer Advisory

The consumer advisories used for both crew and passenger food areas stated that consuming raw or undercooked foods of animal origin may present a health risk to the customers, rather than that this was a health risk and that there was a significantly increased risk to certain especially vulnerable consumers.

Food Service General-Chef's Table, Jr. Chef at Sea, and Chef at Sea Programs

The approved variances for these food area visitor programs specified that if the visitor or their cabin mate(s) or immediate contacts had gastrointestinal illness within 48 hours of attending this program, they will be prohibited from participating. Yet the listing of health and safety procedures provided to those participating in this program stated that they will be prohibited from participating if they, their cabin mate(s) or immediate contacts currently have gastrointestinal illness.

Preparation Room-

One large bin of cut leafy green vegetables inside reach-in refrigerator #4.09 had a food temperature of 44 °F. Staff added ice to the bin immediately.

Preparation Room-

Four bins of cut leafy green vegetables inside the walk-in refrigerator had food temperatures of 45-46 °F. Ice was added to the bins immediately.

Galley-Deck 14 Horizon Court

A trolley completely blocked the handwash station in the hot soup section. It was moved immediately.

Buffet-Deck 15 Horizon Court Gazebo Area

The top exterior of the two juice dispensers were soiled with dirt debris and juice residue. One had 3 bottle openers stored on top.

Buffet-Deck 15 Horizon Court Gazebo Area

The top exterior of the two juice dispensers were soiled with dirt debris and juice residue. One had 3 bottle openers stored on top.

Other-Pizzeria

The pantry door to the front preparation/service counters, which were on an outside deck, was pinned open and allowed insect access.

Pantry-Calypso

The hot water final sanitizing rinse low temperature indicator light on the undercounter dishwash machine was covered with a black plastic cap, so the light would not be visible if activated.

Bar-Calypso

During service, the ice scoop was stored in the ice with the handle contacting the ice in the front bar.

Galley-Sabbatini's

One small hotel pan of lobster sauce with a preparation date label of 30 March, 2010 was not listed in the cooling log.

Safety

Serious crimes and injuries on cruise ships that make port in the U.S. are required to be reported to the Coast Guard. Smaller-scale crimes and thefts are reported to local police authorities (if reported at all). Incidents and inspections from 2010 to the present are shown below.

Crimes & Incidents
21

Incidents

See Details »

Coast Guard Inspections
10

Deficiencies (found in 14 inspections).

See Details »

Coast Guard Inspections: Details

Inspection on Nov 06, 2014

Engineering

Precautions shall be taken to prevent any oil that may escape under pressure from any pump filter or heater from coming into contact with heated surfaces. Nbr3 diesel generator is seeping MGO, creating a fire hazard. SOLSA (04 Cons) II-2/4.2.2.6.2

Engineering

The arrangement and efficiency of the means for closing any opening in the shell plating shall be consistent with its intended purpose. Port and Stbd shaft seals are leaking at an excessive rate to the interior of the ship. SOLAS (04 Cons) II-1/17.2

Pollution Prevention/Response

The condition of the ship and its equipment shall be maintained to conform with the provisions of the present convention. A pinhole leak was found on the recirculation line of the oily water separator. MARPOL Annex I Reg 6.4.1

Fire Fighting

Any required fixed fire detection shall be capable of immediate operation at all times. Disco on deck 18 had a fire alarm timer installed in order to disable smoke detectors over dance floor for 1 to 30 minutes. SOLAS (04 Cons) II-2, FSS Code 9.2.1.1

Electrical

Exposed metal parts of electrical machines or equipment which are not intended to be live but which are liable under fault conditions to become live shall be earthed. Nbr 1 Emergency Diesel Generator grounding wire was not earthed. 74SOLAS(04 Cons) II-2/45.1.1

Inspection on Apr 15, 2014

No deficiencies found

Inspection on Oct 31, 2013

No deficiencies found

Inspection on Oct 14, 2013

No deficiencies found

Inspection on Apr 13, 2013

No deficiencies found

Inspection on Oct 17, 2012

No deficiencies found

Inspection on Apr 23, 2012

No deficiencies found

Inspection on Oct 31, 2011

No deficiencies found

Inspection on Oct 22, 2011

Lifesaving

Starboard engine on L/B #22 noted to be inoperative. Master attestation or Flag/Class Report acceptable for correction.

Fire Fighting

Noted fire detection in Zone 6/Deck 14 to not activate during testing. Corrected prior to departure.

Inspection on Apr 14, 2011

No deficiencies found

Inspection on Nov 15, 2010

No deficiencies found

Inspection on Oct 26, 2010

No deficiencies found

Inspection on Aug 01, 2010

No deficiencies found

Inspection on Apr 22, 2010

No deficiencies found

Crimes & Incidents: Details

Apr 11, 2013

death

man passed away

Source: Local Police Authorities

Nov 07, 2012

Personnel Casualties : 1 injury

EMERALD PRINCESS (O.N. 9333151): On 07Nov2012 while the vessel was moored in Port Everglades, an elderly passenger (Canadian Citizen) lost her balance and fell while dancing during the Sail Away Party, resulting in a fracture to her left wrist. She was treated while onboard and will seek additional medical treatment when she returns to Canada.

Source: US Coast Guard

Oct 19, 2012

Personnel Casualties : 1 injury

At 1615 on 19 October 2012 a passenger on the cruise ship EMERALD PRINCESS slipped on a wet tender platform deck and fractured his ankle. He had been helping his wife into the tender platform elevator, then walked backwards to take the stairs himself; he placed a foot outside the carpeted area onto a wet metal deck and slipped. He received medical treatment aboard the vessel. The ship was anchored in Frenchmen Bay near Bar Harbor ME. Chemical testing was not preformed, as no crewmembers were directly involved in the incident. The ship did not notify the Coast Guard of the incident until sending a fax to Sector Boston on 20 October 2012 at 1731, more than 25 hours after the incident occurred.

Source: US Coast Guard

Dec 21, 2011

Personnel Casualties : 1 injury

On 21DEC2011 while moored at Crown Bay a passenger on the EMERALD PRINCESS suffered a fractured humerus. Passengers foot caught the fire door threshold causing her to trip forward and land on her left side causing the injury.

Source: US Coast Guard

Jul 18, 2011

Personnel Casualties : 1 death

A male passenger was feeling ill and a ship's nurse was called to his cabin. The Pax became unconscious shortly after the nurse arrived. The ship's physician and medical team responded and attempted to revive the man with CPR, a defibrillator, adrenalin, and oxygen, with unsuccessful results. The Pax was pronounced deceased by the ship's physician. Cause of death determined to be Cardiac Arrest. Arrangements were made to have spouse and deceased pax return to the U.S. Downgraded to Data Collection due to cause of death from natural causes.

Source: US Coast Guard

Apr 19, 2011

Personnel Casualties : 1 death

On 19 April 2011, a male passenger in cabin C426 needed medical attention and the medical staff was summoned by the spouse. The medical staff responded but could not revive the person. Downgraded due to death by Natural Causes. No drug and alcohol tests were conducted on the cruise ship's crewmembers as no actions or inactions by the crew appear to have contributed to the passenger's death.

Source: US Coast Guard

Apr 16, 2011

Personnel Casualties : 1 injury

A female passenger exited the Midships elevator on deck 12, turned to walk aft and tripped over a vacuum cleaner that had been left there by Housekeeping personnel. She suffered a fractured left femur. Pax disembarked in Port Everglades for further medical treatment.

Source: US Coast Guard

Apr 09, 2011

Personnel Casualties : 1 death

A female passenger with a history of medical issues was in the ship's medical center feeling unwell. Her condition deteriorated and she died. Downgraded due to death from natural causes.

Source: US Coast Guard

Mar 10, 2011

Personnel Casualties : 1 injury

On March 10, 2011, the passenger vessel EMERALD PRINCESS had a passenger suffer an injury. Passenger stumbled and fell fracturing her right ankle.

Source: US Coast Guard

Mar 10, 2011

Personnel Casualties : 1 injury

On March 10, 2011 at approximately 0830 the passenger vessel EMERALD PRINCESS had a passenger suffer a fractured left shoulder due to a fall.

Source: US Coast Guard

Feb 06, 2011

Personnel Casualties : 1 injury

While playing basketball, passenger stepped outside of the court and caught her right foot on the net. Passenger suffered a left elbow radial head undisplaced fractured.

Source: US Coast Guard

Jan 28, 2011

Personnel Casualties : 1 injury

EMERALD PRINCESS (733784): Received notification/report of passenger injury. During the interview process, the passenger explained that he lost balance when his walker got hung-up on the fire door deck plate. When he fell, he landed on his right side. He recovered from the fall and later reported to the Ship's Medical Center, where they discovered that he fractured his rib.

Source: US Coast Guard

Dec 05, 2010

Personnel Casualties : 1 death

A 79 YOA male PAX was admitted to the ship's medical center because of not feeling well. He was scheduled for disembarkation in St. Thomas but his health took a turn for the worse. CPR was attempted for unsuccessfully for 30 minutes he was declared dead by the ship's physician.

Source: US Coast Guard

Nov 01, 2010

Personnel Casualties : 1 injury

Received CG-2692 from the M/V EMERALD PRINCESS. Passenger sustained a fractured wrist due to a fall to the deck while transiting in the vicinity of the ship swimming pool. "Caution-Wet Floor" signs were observed. The casualty was the result of inattention on behalf of the passenger. Therefore, post casualty drug and alcohol was not conducted.

Source: US Coast Guard

Oct 05, 2010

Personnel Casualties : 1 injury

1- Coast Guard notified that on 5 October 2010, at approximately 1630, a female passenger on board the Cruise Ship EMERALD PRINCESS slipped and fractured her left distal radius. 2- On 5 October 2010, a serious marine incident occurred but drug and alcohol testing was not conducted on any crewmembers.

Source: US Coast Guard

Sep 22, 2010

Personnel Casualties : 1 injury

Passenger fell while transiting the passageway of the M/V EMERALD PRINCESS and sustained a fractured wrist. Investigation determined that the threshold was adequately marked with yellow and black caution tape to indicate to passengers that there was a marked difference between the deck levels. The passenger tripped on the threshold, fell onto his left side and did sustain a fracture to the left wrist. The passenger was taken to ship's medical and did receive treatment in the form of setting and casting the broken area. Passenger age cannot be ruled out as a factor involved in the incident. Passenger declined to disembark the vessel early.

Source: US Coast Guard

Sep 21, 2010

Personnel Casualties : 1 injury

Passenger onboard the M/V EMERALD PRINCESS fell while answering the door to stateroom and sustained a fracture to the left ankle. Passenger stated that she was resting on the stateroom couch and, while getting up to respond to a knock on the stateroom door, fell. She stated that it was a "clumsy moment" and was very complimentary to the vessel crew's quick response and professionalism. The stateroom was checked by crew to verify/check for any contributing factors, i.e. lighting or carpet condition. All was found to be satisfactory.

Source: US Coast Guard

Sep 19, 2010

Personnel Casualties : 1 injury

Passenger onboard the Emerald Princess tripped over life vest while responding to a life saving drill and sustained a fracture to the left humurous. The Passenger stated that, at approximately 16:30 on the date of embarkation, she tripped over the life jackets that her spouse had pulled out in preparation for the mandatory abandon ship drill and left on the floor of their stateroom. She stated that she sustained a compound fracture of the left Humures. The stateroom was checked by the vessel's crew to verify/rule out the condition of the carpet and lighting as contributing factor to the incident.

Source: US Coast Guard

Aug 15, 2010

Personnel Casualties : 1 injury

Passenger stepped on a straight pin (needle) while walking barefoot in stateroom onboard the EMERALD PRINCESS. Taken to ship's medical where a x-ray confirmed the presence of needle. Ship recommended disembark for surgery to remove. Pin was safely removed and injured party is recovering well. The incident was not found to be caused by vessel or crew.

Source: US Coast Guard

Aug 07, 2010

Personnel Casualties : 1 injury

Received notification fro the Emerald Princess that a passenger fell in her state room and sustained a fracture on the right upper arm.

Source: US Coast Guard

Jul 25, 2010

Loss of Electrical Power

The passenger vessel Emerald Princess suffered an electrical failure out bound from Port Everglades which consequently led to propulsion failure.

Source: US Coast Guard
CREDITS & SOURCES

Illustrations: Josh Cochran, special to ProPublica. Data: Coast Guard Port State Information eXchange, Coast Guard Incident Investigative Reports, Coast Guard Marine Casualties & Pollution Data, IMO GISIS Marine Casualties, CDC Inspections & Deficiencies, CDC Outbreaks, CruisePage Man Overboard List, Local crime reports gathered by reporters Lynn Walsh & Dan Krauth, other local crime reports. Photos: VesselFinder. Icons: Jessica Lock, Juan Pablo Bravo,Hans Gerhard Meier.

1Details in these illustrations are inspired by David Foster Wallace's A Supposedly Fun Thing I'll Never Do Again. References to his seven night experience aboard the Nadir are hidden throughout. How many have you seen? Psst. Here are the answers.