Beckley VA Medical Center

Issue: On 8/21/14 at 3:17 p.m. BVAMC PO received a phone call and e-mail from PA letting the Privacy Office know that today Veteran A called nurse triage to let her know that PA accidentally gave him a medication sheet with…

Outcome: 08/22/14: The Incident Resolution Service Team has determined that Veteran B will be sent a letter offering credit protection services.…

Issue: On 08/14/14 at 5:03 PM, CCC for the Community Living Center (CLC) sent the Privacy Officer (PO) an e-mail and PO didn't open this e-mail until 08/15/14 at 8:08 AM. The e-mail read that she just received a verbal report…

Outcome: 09/03/14: The Incident Resolution Service Team has determined that the Veteran will be sent a HIPAA notification letter due to Protected Health Information (PHI) being disclosed.…

Issue: On 08/08/14, BVAMC Associate Chief of Pharmacy emailed the Privacy Officer (PO), Chief of Pharmacy, Pharmacy Secretary, and Quad that on 08/07/14 a prescription and accompanying paperwork intended for Veteran A was dispensed in error to Veteran B at the…

Outcome: 08/11/14: The Incident Resolution Service Team has determined that Veteran B will be sent a letter offering credit protection services.…

Issue: On 7/28/14 at 1:51 PM, the Chief of Pharmacy sent an e-mail to the Privacy Officer (PO) about a privacy breach and attached a VHA Issue Brief. The PO didn't read Chief of Pharmacy's e-mail until 7/29/14 at 10:54 AM.…

Outcome: 07/29/14: The Incident Resolution Service Team has determined that Veteran A will be sent a HIPAA notification letter due to Protected Health Information (PHI) being disclosed.…

Issue: On 06/18/14, the Privacy Officer (PO) was visited by the Lead Release of Information (ROI) Clerk who reported that an ROI Clerk was visited by Veteran A on 06/18/14. Veteran A turned in three documents that he received in the…

Outcome: 06/18/14: The Incident Resolution Service Team determined that Veteran A will receive a letter offering credit protection services since his full SSN was compromised. Veterans C and D will receive a HIPAA letter of notification.…

Issue: A report of contact written by C&P Clerk A was received by the Alternate Privacy Officer (PO) which described the patient's ward clerk as coming to the C&P Office to ask an NVCC question. By the asking of the question,…

Outcome: 05/19/14: The Incident Resolution Team has determined that Patient A will be sent a HIPAA notification letter due to Protected Health Information (PHI) being disclosed.…

Issue: On 5/5/14 at 8:30 a.m. a Release of Information (ROI) department employee stopped by to tell the Privacy Officer (PO) of a privacy incident on a Veteran's protected health information (PHI) in MyHealtheVet. This privacy incident occurred with VA Form…

Outcome: 05/05/14: The Incident Resolution Team has determined that Veteran A will be sent a HIPAA notification letter due to Protected Health Information (PHI) being disclosed.…

Issue: On 3/11/14 at 2:46 p.m. Chief of Pharmacy notified PO that a veteran received another veteran's prescription and prescription supply items (gauze and tape). On 3/11/14 at 2:51 p.m. Chief of Pharmacy supplied PO and Executive Leadership with an Issue…

Outcome: 03/11/14: The Incident Resolution Team has determined that Veteran B will be sent a HIPAA notification letter due to Protected Health Information (PHI) being disclosed.…

Issue: On 3/6/14 a male employee sent the Privacy Officer (PO) an e-mail wanting to see if his wife who is also a VA employee had accessed his employee medical record. They are currently in a divorce proceeding. On 3/7/14 PO…

Outcome: 03/10/14: The Incident Resolution Team has determined that Veteran A will be sent a notification letter.…

Issue: On 3/4/14 a prescription for the same medication and same directions for Veteran A and Veteran B were placed in the wrong mailing package, in error, before the packages were mailed. Veteran A and Veteran B have the same last…

Outcome: 03/06/14: The Incident Resolution Team has determined that Veteran A and B will be sent a HIPAA notification letter due to Protected Health Information (PHI) being disclosed.…