Inspection on Jan 03, 2015 | Score: 100

*General Comment-

The records for potable water, recreational water, medical, housekeeping, and pest management were thorough and complete. The staff members in these areas as well as the children's center and ventilation were knowledgeable about their areas related to public health.

Buffet-Horizon Court Omelet Station

The food contact portion of clean plates and bowls were being touched with bare hands by both the crew member taking orders and by the cooks in the omelet station filling the orders. The crew member taking orders placed the order slip inside the plate or bowl and the cooks would obtain the slip, also touching the plate or bowl.

Galley-Horizon Court - Dishwash Machine

The inspector asked to be directed to the wash tank to take a temperature. The responsible crew member directed the inspector to the first compartment of the machine, which was the prewash tank, and temperatures were taken by the inspector and crew member. Many crew members in the area agreed this was the wash tank, despite the inspector pointing to the data plates indicating the prewash tank was the first compartment. Temperatures of 141-145°F were obtained by the crew members and inspector. The manufacturer's data plate indicated a minimum wash temperature of 160°F. The responsible crew member stated the low temperatures may be a result of Ecolab working on the machine earlier in that morning. Once the correct compartment was determined, appropriate temperatures were obtained.

Galley-Soup Area - Deck 6

Inside the technical compartment of the left bain marie, the insulation material was loose and peeling in many areas.

Galley-Forward Coffee Station - Deck 5

A wet cloth was stored inside an empty sanitizing solution container.

Dining Room-Decks 5 and 6

The light intensity at some of the waiter stations in the three dining rooms could not be raised to at least 220 lux. This was observed mostly on the sides of the counters. It was observed that some of the light bulbs were yellow and some were white. The white bulbs appeared to luminate all areas of the counters.

Dining Room-Michaelangelo - Decks 5

During the extended disembarkation procedure, a temporary beverage station was set up in the dining room. Plates for passenger self-service were not inverted or covered.

Galley-Potwash Area - Deck 5

Near the dirty storage area, a corner of the deckhead water trap was constantly dripping condensation onto the deck. An engineer determined condensation was inside the ventilation duct and there were no leaking pipes.

Galley-

The plastic lid of a rice container was severely damaged and cracked. A chef stated a new lid had been ordered and was expected to arrive the day of the inspection. The damaged lid was removed and plastic wrap was used to cover the food.

Buffet-Crew Mess - Beverage Station

Old juice residue soiled the underside of the door hinge of the juice machine.

Provisions-Loading Area

Many coolers used to transport food while docked in Princess Cay were stored in the ship's loading area under exposed deckhead pipes and cables.

Provisions-Loading Area

Many coolers used to transport food while docked in Princess Cay were stored in the ship's loading area under exposed deckhead pipes and cables.

Inspection on Sep 25, 2014 | Score: 99

Medical-Reportable Case Definition

A crew member reported to medical on 23 September with 1 episode of diarrhea, no other symptoms, and no underlying illness. Anti-diarrheal medication was dispensed and the evaluation form listed this symptom as above normal for the individual. The crew member was placed in precautionary isolation but was not listed as a reportable case on the acute gastroenteritis (AGE) log.

Potable Water-Microbiologic Water Testing

The vessel was using an 18-hour microbiologic test for E.coli monitoring but did not have a water bath to warm the water sample before placing it into the incubator as per the manufacturer's instructions. Staff stated they place the sample in the incubator immediately but waited 24 hours to analyze the sample instead of 18 hours. Staff provided documentation showing a water bath was ordered on 6 August but no delivery date was listed.

Recreational Water Facilities-Filter Housing Sanitation

According to the ship's records, the cartridge filters on all the recreational water facilities were change on a monthly basis but the sanitization of the filter housing before the new filter was installed was not documented. The vessel conducted a thorough cleaning and sanitizing of the entire system for all the recreational water facilities every 3 months and had documentation that the filter housing was properly sanitizing before the new filter was installed.

Dining Room-Da Vinci Dining Room

During active breakfast service there were several wheeled trolleys with containers of individual pastry items or fruit jams and other foods for waiter service to tables stored at the backside of the waiter stations. There were also small wooden tables set beside these trolleys with food trays on top and menu's on the shelf below the table top. Each of these were positioned on carpet with a small 150 mm strip of coved deck at the foundation behind the waiter stations.

Dining Room-Da Vinci Dining Room

During active breakfast service there were several wheeled trolleys with containers of individual pastry items or fruit jams and other foods for waiter service to tables stored at the backside of the waiter stations. There were also small wooden tables set beside these trolleys with food trays on top and menu's on the shelf below the table top. Each of these were positioned on carpet with a small 150 mm strip of coved deck at the foundation behind the waiter stations. There was less than 220 lux of artificial light at these trolleys and tables.

Galley-Main Galley - Port/forward Wine Station

One live fruit fly was observed on a deckhead panel juncture above liquor bottles on a counter overshelf.

Galley-Main Galley - Da Vinci Beverage Station

There was a layer of dust debris on the top exterior surfaces of the conveyor toaster oven, juice dispenser, milk dispenser, and coffee dispenser.

Provisions-Provision Corridors at Shell Doors

There was exposed overhead water supply and wastewater piping and cable bundles in trays over packaged drinks and bags of flour at the port shell doors in provisions. At the aft shell door there were water supply, wastewater, and insulated piping for chilled water exposed at the deckhead, combined with sprinkler piping and bundled cables with several net bags of raw onions on pallets below. There were several bags of raw potatoes stored in this same area, including one bag which was ripped open with loose potatoes spread across it, and another bag set upright and opened at the top seam, exposing the potatoes inside to any contamination falling from above. Some of the exposed food was moved to corridors where a closed deckhead was present.

Provisions-Provision Corridors at Shell Doors

There was exposed overhead water supply and wastewater piping and cable bundles in trays over packaged drinks and bags of flour at the port shell doors in provisions. At the aft shell door there were water supply, wastewater, and insulated piping for chilled water exposed at the deckhead, combined with sprinkler piping and bundled cables with several net bags of raw onions on pallets below. There were several bags of raw potatoes stored in this same area, including one bag which was ripped open with loose potatoes spread across it, and another bag set upright and opened at the top seam, exposing the potatoes inside to any contamination falling from above. Some of the exposed food was moved to corridors where a closed deckhead was present.

Provisions-Provision Corridors at Shell Doors

Two live fruit flies were observed at the aft shell door around the numerous bags of onions and potatoes stored there.

Preparation Room-Vegetable Preparation Room

During active food preparation one live fruit fly was observed at a deckhead panel seam directly above the food preparation counter located near the dishwash area.

Room Service-Deck 11 Room Service Pantry

In reviewing the suite cabin room service menu it was noted that the asterisk for undercooked animal foods was placed beside the words hot selection and not at the undercooked animal foods the advisory applied to. Below hot selection was a list of foods including link sausages, potatoes, bacon and an egg muffin sandwich. Of those items only the eggs for the sandwich could be undercooked according to passenger request.

Bar-Mermaid's Tail Bar

There was no dedicated light on at the handwash station to ensure 110 lux of light was provided during service when the bar counter lights were not turned on.

Inspection on Dec 18, 2013 | Score: 100

Buffet-Horizon Court Starboard

A container of baked apples was underneath a heat lamp that was peeling and hanging over the food. The food was removed.

Buffet-Horizon Court Starboard

The coating of the heat lamp over a container of baked apples was peeling and partially coming off of the lamp and hanging over the food.

Buffet-Horizon Court Starboard Forward

The light attached to the deckhead above the right juice machine on the beverage station was soiled with a heavy layer of dust.

Galley-Horizon Warewashing

There was one previously cleaned pitcher that was stored in the clean storage area with food residue on the inside.

Galley-Warewashing

There were approximately 10 clean sets of serving utensils stored above the clean storage area and alongside the corridor with many busy workers in the area. The utensils were not covered or protected in any way. Also, there were two clean pitchers stored upright in the clean storage area with water inside.

Buffet-Horizon Court Starboard Forward

The light intensity was less than 110 lux to the left and right of the counter-mounted bulk milk dispenser.

Buffet-Horizon Court Starboard Forward

There was less than 50 ppm of chlorine solution in the sanitizing bucket.

Buffet-Horizon Court Starboard

There were three trays of meat, one tray of quiche, and one tray of cut tomatoes in cold holding unit #3 in the forward area and containers of hot, regular, and skim milk that were labeled with a discard time of noon, but the time control plan stated the discard time was 9:30 am. Also, the containers of potentially hazardous foods used at the omelet station were labeled with discard labels stating 12:30 pm, but the time control plan stated the discard time was at 9:30 am. The inspector confirmed none of these foods were on time control for more than four hours.

Buffet-Scoops

The soft serve ice cream machines and the carving station units were not using the same set-up and discard times as the rest of the food on the time control plan. There were specific times mentioned on the time control plan, but they were not indicated as set-up and discard times. None of these units were in operation during the inspection.

Buffet-Scoops

There was no sneeze protection for the dipper well and preparation counter next to the ice cream display. Passengers were able to stand in front of this area and place their order.

Food Service General-Time Control Plans

All of the time control plans stated 'equipment held under time and temperature control during different service periods will include time control hours [e.g. pass thru fridge #531 (0900-1230)].' During the inspection no equipment was found to be on both time and temperature control.

Galley-Crown Grill Show Galley

The crab display made of sugar had very difficult to clean surfaces and was stored on top of the sneeze shield of the preparation area.

Buffet-Beverage Station

The ice cream machine and milk compartment for the cappuccino machine had different set-up and discard times than the rest of the time control plan. There were times listed on the plan for both pieces of equipment, but there were no specific set-up and discard times indicated.

Room Service-Breakfast Menu

The consumer advisory statement for the foods of animal origin served cooked to order on the breakfast menu was on the back of the menu with no food items.

Room Service-Warewashing

The data plate for the conveyor warewash machine was not in an easily accessible location and the information was difficult to read.

Room Service-Food Lift LD.16.10

The sheet of glass over the elevator display panel on the bulkhead was cracked in several areas. Also, there was old food residue in the tracks of the lift doors.

Dining Room-Sabatini Hotel Store 16708

There were five boxes of wine glasses stored on the deck. Also, there were five clean glasses, a clean wine decanter, and unwrapped single service items including paper cups and lids stored among items for display only or decoration.

Dining Room-Sabatini Hotel Store 16708

There were five clean wine glasses, a clean wine decanter, and a small box of unwrapped single service cups and lids stored in a room that was not properly constructed for equipment storage. The deck was covered with carpet and there was no coving at the deck/bulkhead juncture.

Buffet-Beverage Station

There was a discard label stating '1600' at the base of the bulk milk dispenser indicating this unit was on time control, but the inspector confirmed the unit was on temperature control. Also, the unit was labeled 'cold unit #1', but this unit was not on the time control plan. Both of the labels were discarded.

Buffet-Beverage Station

There was water leaking from a condensation line in the deckhead on the left and right side of the conveyor warewash machine. No clean items were impacted.

Galley-Bakery Deck 5

There were no light shields over the light bulbs in the left side of the second and fourth compartments of the deck-mounted stack ovens. There was no food in the oven during the inspection.

Galley-Deck 5 and 6 Food Lift

There was a heavy amount of old food debris in the tracks of the food lift for decks 5 and 6.

Galley-Deck 6 Cold Pantry

There was a small amount of white food debris on the back plate of the previously cleaned slicer.

Provisions-Dry Store Room 11

There was one small bag of dried lentils on the deck.

Buffet-Beverage Station Port

The dispenser nozzles and the food-splash panel on the previously cleaned juice machine were soiled.

Medical-Acute Gastroenteritis (AGE) Surveillance Log

There was no data entered in the underlying illness column for most of the passengers and crew on the AGE surveillance log. In a number of cases on the log, there was some underlying illness information completed in the master log, but because it was at the end of a list of comments, not all of the information transferred on to the standardized AGE surveillance log.

Medical-Acute Gastroenteritis (AGE) - Immediate Contacts

There was good documentation when there were asymptomatic contacts of crew members who reported to medical with gastrointestinal (GI) illness symptoms, but there was no documentation when a reportable crew member did not have a cabin mate or any other immediate contacts. Staff used a strike through line on the form to indicate there were no immediate contacts of reportable crew members rather than a statement to clearly document there were no cabin mates or other immediate contacts.

Integrated Pest Management-IPM Logs

There were reports of pest sightings by passengers that were not available for review in the IPM electronic log until the pests were actually confirmed by the housekeeping department. According to staff, these reports of either bites or pest sightings in cabins would be followed up using a standard inspection protocol within the cabin. Also, when no pests were found during an inspection of a cabin, it was not recorded or available for review during an inspection in the IPM electronic log.

Recreational Water Facilities-Hair and Lint Strainers

There were detailed procedures and frequencies indicating when the cleaning and disinfection was done for the hair and lint strainer housings for all recreational water facilities (RWF's), but there was no documentation indicating the hair and lint strainers were cleaned and disinfected. Staff stated the hair and lint strainers were cleaned and disinfected at the same time as the hair and lint strainer housings.

Inspection on Apr 07, 2013 | Score: 100

Medical-Crew Acute Gastroenteritis (AGE) Reporting

The review of the AGE logs for the last 5 cruises revealed that there was a bar steward who experienced AGE symptoms and continued to work after those symptoms began. Specifically, he reported to have an onset of AGE symptoms on 2 March at 12:00 but reported to the medical center on 6 March at 17:30. It was determined that he worked while sick and was disciplined by the ship management.

Medical-Pantry

There was a household toaster on the preparation counter.

Medical-Pantry

There was a tray soiled with chocolate residue on top of the microwave oven.

Other-Garbage Store #8332

There were three trays placed directly on the deck and one covering the deck drain of the spray station. The tray trolleys were full.

Pantry-Central Pantry #8524

The soap dispenser of the handwashing station did not work. The soap dispenser was replaced.

Other-Garbage Store #9334

There was one tray of food remnants and two buckets of food remnants and empty bottles placed directly on the deck. The tray trolleys were full.

Other-Hotel Store #9331

There were six cases of bottled water stored stacked directly on the deck.

Other-Garbage Storage #1346

There was a soiled plate on the deck under the tray trolleys. There was also a bucket of dirty glasses on the deck next to the tray trolleys. The tray trolleys were full.

Food Service General-Nuova Simonelli Espresso Machines

There were more than 10 slotted fasteners in the food splash zones of the Nuova Simonelli espresso machines. There were three similar machines on the ship located at the International Cafe, Calypso Bar Pantry, and Wheelhouse Bar Pantry.

Buffet-Horizon Court - Port Cereal Station

Two pitchers of milk and skim milk were on time control on the service line. The discard labels stated that these foods were set-up at 08:00 and were to be discarded at 12:00. At 08:05, the temperature of the milk was 48°F and the temperature of the skim milk was 69°F. Staff could not determine if the potentially hazardous foods had an initial temperature of 41°F at 08:00.

Buffet-Horizon Court - Port Beverage Station

At least three pitchers of milk were on time control at the beverage station. The discard labels stated that these foods were set-up at 08:00 and were to be discarded at 12:00. At 08:11, the temperature of one pitcher of milk was 55°F. Staff could not determine if the potentially hazardous food had an initial temperature of 41°F at 08:00.

Galley-Stairwell Between Decks 5 and 6

Cleaning materials, such as fogging machines, a mop, and a mop bucket were stored below the stairwell. The mop was wet and stored in the dry mop bucket. The mop was moved to the cleaning locker for proper air drying.

Galley-Deck 5 Hot Section

The previously cleaned heating lamp and bulbs were soiled with food debris.

Galley-Deck 5 Hot Section

There was excess and peeling soft sealant in the oil drip boxes for the two grooved grills.

Galley-Deck 5

When removing the two front stainless steel covers of the ice machine, the technician responsible for the machines placed the covers on the deck.

Galley-Deck 5

The technician responsible for the ice machines was not observed washing his hands before handling the machine components for inspection. At one time, he wiped his finger along the drip tray inside the machine.

Galley-Time Control Plan

A container of beef kaldeneta was on time control on the standing hot unit. The time control plan indicated that the set-up and discard times were from 05:00 to 01:00, with no break in between. There was no time control label for this potentially hazardous food as required by the plan. This was corrected during the inspection.

Integrated Pest Management-Mooring Lines

At least two of the aft mooring lines did not have rat guards. This was corrected during the inspection.

Inspection on Nov 04, 2012 | Score: 99

Buffet-Consumer Advisories

Consumer advisories were posted at the stations where fried eggs and cold smoked salmon were served, but there was no description of the foods or that they could be served raw or undercooked.

Galley-Deck 15 Dishwash

The door to the food worker toilet room was not self-closing.

Galley-Sabatini's

There was a leak at the utility sink faucet near the walk-in refrigerator.

Room Service-

There was a leak at the prerinse hose in the cleaning area.

Dining Room-Crown Grill Menu Consumer Advisory

There was no asterisk at the carpacio of lamb appetizer. This was corrected.

Galley-Deck 6 Hot Galley

There was a leak from one of the pipes in the hot cabinet #8 technical compartment.

Galley-Deck 6 Port Aft Dishwash

There was a loose profile plate where one of the water lines penetrated the bulkhead behind the conveyor dishwash machine.

Galley-

Two pots were stored directly on the deck in the dirty area near the potwash and one of these pots had several other pans piled on top.

Galley-

A wet wiping cloth was in an empty bucket in the dirty area near the potwash.

Galley-Deck 5 Pastry

The cooling logs had two entries from 8 October that were not completed. The entry for love boat indicated a start time of 0815 and a start temperature of 66°F, but there was no other information. The entry for blueberry roll indicated a start time of 0815 and a start temperature of 60°F, but there was no other information.

Galley-Time Control Plan

The time control plan indicated that the set-up and discard time was from 0500 to 0100, with no break in between. The plan also indicated that food on time control would have 4-hour discard labels. Several hotel pans of rice were in the standing hot unit, which was listed on the time control plan, but there were no 4-hour discard labels on the pans.

Pantry-Officer's Mess

The vent on the backflow prevention device for the espresso machine was leaking.

Provisions-Beer, Soda and Mineral Water Walk-in Refrigerator

A crew member was standing on a 12-pack box of bottled beer and using it as a step stool. The box was directly on the deck.

Provisions-Dry Stores

The back, right corner of the room behind the drain and under the shelving unit was wet and soiled.

Other-International Cafe

A wiping cloth was not fully submerged in the bucket of sanitizing solution next to the oven.

Pantry-Tradewinds

A table made with raw, unsealed wood was stored next to the ice machine.

Medical-Crew Reporting

On 17 October 2012 one nonfood worker had an onset of acute gastroenteritis (AGE) symptoms at 1900, but did not report to the medical center until October 18, 2012 at 0900. This employee did not work while sick.

Potable Water-Bunkering

The pH and the free halogen residual were not tested or recorded from the shore-side water supply prior to bunkering in Barcelona on 16 October 2012 and in Funchal on 20 October 2012. Bunkering in these two ports was conducted on the cruise to the U.S. and within 15 days of arrival. On the previous inspection, the pH of the shore side water supply was not tested prior to bunkering.

Recreational Water Facilities-Safety Signs

The safety signs at the recreational water facilities did not contain all of the information required in the 2011 VSP Operations Manual. This was noted on the previous inspection. According to the ship's documentation, the signs were expected to be corrected by December 2012.

Recreational Water Facilities-Shepherd's Hooks

The shepherd's hooks had telescoping poles attached and at the mounted length were not long enough to reach the bottom middle of the pools plus two feet. This was noted on the previous inspection. According to the ship's documentation, the hooks were expected to be corrected by December 2012.

Recreational Water Facilities-Sample Lines

The sample lines for all of the whirlpool spas were after the compensation tank, except the two for the crew and the one in the Oasis. This was noted on the previous inspection. According to this ship's documentation, the sample lines were expected to be corrected by December 2012.

Recreational Water Facilities-Antientrapment

There were no antientrapment drain covers or alarms installed for the crew or Neptune pools. The pools had dual gravity drains more than three feet apart. This was noted on the previous inspection. According to the ship's documentation, antientrapment drains covers are excepted to be installed by December 2012.

Housekeeping-Outbreak Prevention and Reponse Plan (OPRP)

The OPRP did not include procedures for informing the crew of an outbreak. This was noted on the previous inspection. The procedures for informing passengers of an outbreak were updated since the last inspection.

Inspection on Mar 22, 2012 | Score: 97

Buffet-Port Hot Line

A wet wiping cloth was draped over the side of a bucket of chlorine sanitizing solution. The staff placed the wiping cloth into the solution.

Buffet-Starboard Yogurt Line

The top surface of a decorative box with a white figurine inside was heavily soiled with dust. The box was removed to be cleaned.

Buffet-Port and Starboard Beverage Stations

There were slotted fasteners inside the water dispensing chute of the ice/water machine.

Galley-Potwash Area

There was a small amount of condensation dripping from the tack welding of the exhaust hood above the clean end of the in-use potwash machine. The staff wiped off the condensation, but it continued to drip. No clean items were impacted.

Food Service General-Time Control Plans

There were two time control plans posted in the main galley for all of the outlets. During the inspection, the plans were being updated to indicate the specific outlet and the time control unit(s) in that area.

Galley-Deck 6 Hot Line

There was peeling sealant around the bottom of the drip tray housing of the left aft grooved grill.

Galley-Deck 6 Hot Line

There was peeling sealant on the underside of the oil release chute of the right aft grooved grill.

Dining Room-Menus

There was no consumer advisory for any of the dining room menus.

Galley-Deck 5 Coffee Station

The inside of the two left dispensing ports of the juice machine were soiled with old juice residue. The dispensing ports were removed and taken to be cleaned and sanitized.

Galley-

At the entrance from the main galley, the bulkhead stainless steel flange on the drinking fountain potable water supply line was loose, exposing gaps.

Galley-Hot Line

There was condensation on the exhaust hood above the in-use left soup kettle. The condensation was not dripping into the food below. The staff wiped off the condensation and after a few minutes no further condensation occurred.

Buffet-Staff Mess

The handle of the serving utensil was touching the hot dog buns. This was corrected.

Buffet-Staff Mess

There was condensation on the underside of the sneeze guards above the in-use bain maries. The condensation was not dripping into the food below. The staff covered all of the serving containers and wiped off the condensation. After a few minutes no further condensation occurred.

Potable Water-Bunkering

The pH of the shore-side water supply was not tested prior to bunkering.

Potable Water-Cross-Connection Control Program

The list of cross-connections and backflow prevention devices did not include the shower hoses in the ADA cabins.

Recreational Water Facilities-Whirlpool Spa Shock Halogenation

The free halogen residual was not recorded at the start and completion of shock halogenation.

Recreational Water Facilities-Chart Recorder Sample Lines

The sample lines for the analyzer chart recorders for the recreational water facilities were located after the compensation tanks. New sample lines had been installed for the pools, but they were not connected to the chart recorders.

Recreational Water Facilities-Swimming Pool Antientrapment

The swimming pools had dual gravity drains greater than three feet apart constructed of a standard design and no alarms were installed.

Recreational Water Facilities-Swimming Pool Life Saving Equipment

The shepherd's hooks had telescoping poles attached and at the mounted length were not long enough to reach the bottom middle of the pools plus two feet.

Recreational Water Facilities-Safety Signs

The safety signs at the recreational water facilities did not contain all of the information required in the 2011 VSP Operations Manual.

Recreational Water Facilities-Calypso Pool

The free residual chlorine was measured at 0.1 ppm by the staff's test kit and no color changed was detected by the inspector. The computer system was checked and was recording 0.0 ppm. The pool was open at the time of the inspection. The staff closed the pool.

Housekeeping-Bridge Toilet Room

The toilet room in the bridge did not have a sign informing users to wash their hands or to use a paper towel to open the door when exiting the toilet room.

Housekeeping-Outbreak Prevention and Response Plan (OPRP)

One of the trigger points for code red was when the number of reportable acute gastroenteritis cases among passengers or crew reached '2% within 72 hours' instead of 2% at any time. Also the procedures for informing embarking passengers and crew members following an outbreak cruise was not in the OPRP. An example of a recently used letter to embarking passengers was provided.

Children Area-Toilet Rooms

The step stools provided at the toilets and handwashing sinks were not high enough. From the top of the stool, the height of the toilet seat edge was measured at 12 inches and the height of the handwashing sink was measured at 24 inches.

Integrated Pest Management-Records

There were no records for loading inspections, active monitoring, or follow-up inspections following sightings and treatment of pests. Staff stated that all of these inspections were conducted, but the company directed them to only record an inspection if a pest was found. No pests were found during the inspection.

Pantry-Calypso and Tradewinds

There was no backflow prevention device for the non-carbonated potable water line to the multi-flow dispenser hoses in these two bars.

Medical-Acute Gastroenteritis (AGE) Surveillance Log

The AGE surveillance log did not include the time a patient reported to the medical center, meal seating information for passengers, or the patient's body temperature. The log also had extra columns and was not in the order as required by the 2011 VSP Operations Manual.

Inspection on Nov 10, 2011 | Score: 100

Medical-AGE Log

The ship did not have and could not produce the acute gastroenteritis surveillance log with all the data elements and in the exact order as specified in the template 13.2.2 of the 2011 VSP Operations Manual.

Medical-Crew/Passenger Public Toilets

There were no signs posted in either the crew or passenger public toilets located in the waiting rooms of the medical center to advise users on the need to use paper towels to operate the exit door handle.

Medical-Crew GI Illness Reporting

A crew dishwasher expreienced gastrointestinal illness symptom onset at 5 am and reported to the medical center at 4:30 pm. A crew member in video experienced gastrointestinal illness symptom onset on 26 September at 7 am and reported to the medical center at 8 am on 27 September.

Housekeeping-Ice Refills

Housekeeping staff follow a procedure for refilling cabin ice buckets by collecting all the buckets within each stewards section and refilling all at one time in the pantry, then returning the buckets to the individual cabins in their section. There is no established washing in this process and no way of assuring that each ice bucket is returned to the same cabin from where it was removed.

Housekeeping-Outbreak Prevention and Response Plan (OPRP)

There was no procedure in the written OPRP for notifying embarking passengers following an outbreak voyage.

Children Area-Boys Toilet

The handwash sink hot water temperature reached 114 °F.

Recreational Water Facilities-All RWF's

The fleet instruction 5.3.2 containing the fecal accident procedure specified a disinfection concentration of 50 ppm free chlorine applied over a 4 hour contact time for any fecal or vomit accident in any of the recreational water facilities.

Recreational Water Facilities-All RWF's

None of the recreational water facilities had calculated bather loads and none were equipped with the signs specified in section 6.7.1.1 in the 2011 VSP Operations Manual.

Recreational Water Facilities-All RWF's

Staff were not monitoring any of the recreational water facilities for combined chlorine residual or clarity.

Recreational Water Facilities-Whirlpool Spa Shock Halogenation

Staff recorded only the concentration and contact time of the shock halogenation in the whirlpool spa records. They did not conduct a manual test to verify the actual halogen concentration at the start and end of the halogenation period.

Recreational Water Facilities-All RWF's

There was no automatated free halogen and pH testing or recording equipment installed for each recreational water facility either direct to the RWF or on the return line between the RWF and the compensation tank.

Recreational Water Facilities-All RWF's

All recreational water facility hair and lint strainers and the housings for same were cleaned monthly according to staff. Additionally, the turnover rates of each RWF could not be validated against the chart at 6.2.1.1 of the VSP Operations Manual 2011, as the staff have not calculated these.

Recreational Water Facilities-Lotus Spa Pool

The shepherd's hook was 3-4 feet short of the distance specified in 6.7.1.2.1, as taken from the side of the pool.

Buffet-Horizon Court

There was no consumer advisory posted at the cold platter station where cold smoked salmon and mackerel were offered for self service.

Buffet-Horizon Port Side Beverage Station

An accumulation of sticky brown coffee residue was observed in the regular coffee dispensing nozzle when the inside was scraped with a drinking straw. It appeared to be an excess amount and that it had accumulated over several service periods. Other dispensing nozzles at the other beverage stations throughout the Horizon buffet did not yield any coffee residue.

Buffet-Port Side Beverage Station

The the walls and sides of the undercounter technical compartment (CS2-PRT) were soiled with dried coffee residue. The coffee residue was also dried on the insulation material and Vitality equipment in the same compartment.

Dining Room-Sabatini's and Crown Grill

The menus for theses outlets did not have asterisks at the animal-derived foods that could be served raw or undercooked and a footnote stating: 'consuming raw or undercooked meats, seafood, shellfish, eggs, milk, or poultry may increase your risk for foodborne illness, especially if you have certain medical conditions'.

Galley-Sabatini's

Several cords from the coffee machines were laying on the counter at the coffee station.

Galley-Sabatini's

A badly scored white cutting board was observed at the soiled side of the dishwash station.

Galley-Hot Galley Aft - DK 6

The grooved grill was leaking grease from the below technical compartment and was slowly leaking onto the deck. The grease was coming out of a seam on the technical compartment on the front side below the grill area.

Galley-Crown Grill - Dishwash

A previously cleaned and sanitized food strainer was had an accumulation of dark sediment on the surface of the straining end.

Buffet-Time Control Plan - Crew Mess

The posted public health time control plan for this outlet did not have set up and discard times for dinner service.

Galley-Potwash - DK 5

Excess condensation was observed dripping on the crew member who was operating the stationary potwash. It appeared that the condensate was collecting at the deckhead and dripping from the juncture where the light fixture joined the deckhead.

Buffet-Officer Mess

A live fruit fly was observed flying inside the cold counter display container.

Buffet-Officer Mess

Self service utensils were not available for the cut asparagus.

Inspection on Mar 10, 2011 | Score: 94

Buffet-Lido / Gazebo

The temperature of eggs placed in a tray for hot holding was measured at 141°F. The temperature of these eggs was measured just after the cook placed them in the tray for hot holding. The cooks had thermometers with them but did not use them to check the cooking temperature of the eggs before placing them ready for hot holding. These eggs were placed again on the flat grill. However, it was unclear if the other eggs placed at the buffet line had an initial temperature of 155°F at the time they were placed on time control.

Food Service General-

The water in one sanitation bucket was cloudy. The water of one sanitation bucket had a halogen residual of less than 50 ppm. The sanitizing solution in six buckets were more than 200 ppm. These buckets were located in different places, including the Lido buffet lines (area in active use), Mermaid Tail Pantry (area not in active use), main galley deck 6 (area in active use), and crew mess buffet line (area in active use).

Buffet-Lido

A number of already cleaned plates at the buffet lines were wet.

Food Service General-Ice Machines

There was some corrosion at the metal wires of the temperature sensors, making them not easy to clean. These metal wires were in direct contact with the ice inside the ice compartment.

Food Service General-Ice Machines

There were some ice machines where the corrosion of the metal wires of the temperature sensors was mixing with some condensation located by the ice chute of the ice compartment and it was dripping on the ice. In addition, one ice crusher had a piece of lint and another ice crusher had a piece of fiber of a cleaning pad stuck to a seam located by the ice chute. The staff explained that these remnants of cleaning materials may come from the cleaning process.

Other-Pizzeria / Ice Cream Bar

The water temperature at the handwash station located by the ice cream bar side was measured at 91°F. The area was in active use at the time of inspection.

Galley-Trident Grill Dishwash

There were two flies in this area. The area was not in use at the time of inspection.

Dining Room-Da Vinci

After the breakfast service, staff members were placing some soiled utensils with remnants of food in the clean area of the waiter station #66.

Galley-Coffee Pantry / Deck 6 / Port Aft

The temperatures of two bulk fresh milk containers were 44°F and 46°F respectively. These milk containers were inside a milk dispenser that was on temperature control. This milk was discarded.

Dining Room-Crew Mess

One of the sensor-triggered soap dispensers of the 4-faucet handwash station was not working.

Buffet-

A container with cut tomatoes had no serving utensil. This was corrected.

Galley-

There was a water leak at the faucet of the preparation sink.

Potable Water-Cross-Connection Program

The cross-connection control program referenced a number of areas from deck #1 to deck #5, but no description of the plumbing system component was given. This was also the case in all the fire stations, where the listing did not describe that the component was the deck washing tap. It was listed as fire hoses and hydrants. This part of a larger violation was noted in the October 2010 VSP inspection, where the other items listed were corrected. Lastly, there was a listing of air-gaps and locations, but the plumbing component was not described (chemical dosing tank) and there were no visual inspections of the air-gaps as there were for other non-testable types of backflow preventers. When questioned, the staff stated that they connected hoses to the chemical dosing tanks located in the engine spaces during potable water filling.

Children Area-Pelican's Room

The boys and girls toilet did not contain an airtight-washable waste receptacle to dispose of excrement, soiled sanitary wipes, and gloves that cannot be disposed of in the toilet in cases of accidents. This was part of a larger violation noted in the October 2011 VSP inspection where the other items noted were corrected.

Provisions-Meat Holding Room

Containers with raw meat stew cubes were stored next to containers with whole pheasant. All containers were covered. This was corrected.

Preparation Room-

There were slotted metal fasteners in the food contact zone of the potato peelers, making cleaning difficult.

Preparation Room-

The slotted fastener in the right potato peeler was soiled with food residue. This equipment was previously cleaned and not in use at the time of the inspection.

Preparation Room-

The technical compartment of the salad washer was soiled in many areas including insulation materials and mechanical parts.

Provisions-Beer Kegs Pallets

The pallets of beer kegs used for their storage in the walk-in coolers were made of raw wood. These pallets were chipped along the side edges and corners.

Potable Water-Multi-Flow Systems

There was no backflow prevention device for the non-carbonated potable water connection to the multi-flow spray heads in the bars.

Buffet-Lido

A number of already cleaned plates at the buffet lines were soiled with food residues.

Buffet-Lido / Gazebo

Even though food personnel cooking eggs for hot holding had thermometers with them, they were not checking the cooking temperatures of these food items before placing them for hot holding at the buffet lines. The temperature of eggs placed in a tray for hot holding was measured at 141°F. The temperature of these eggs was measured just after the cook placed them in the tray for hot holding. These eggs were placed again on the flat grill. However, it was unclear if the other eggs placed at the buffet line had an initial temperature of 155°F at the time they were placed on time control.

Inspection on Oct 28, 2010 | Score: 100

Potable Water-Cross-Connection Control Program

The listing of backflow preventers was provided in a paper file folder and electronically in the AMOS system. The electronic system did not really identify the component which the water connected with. Because there were some preventers on one list, but not the other it was difficult to be sure if all cross-connections were identified and inspected. The backflow preventer listing did not clearly identify the preventer installed for the pedicure thrones in the spa area on deck 16. The listing did not include the bedpan washer cross-connection in the sluice room inside the medical center. The listed preventers for the main galley pastry proofing ovens and rotary ovens were described as Watts 7 and 8 model preventers, but both were N9 model preventers.

Children Area-Pelican's Room - Child Toilet

There was no disposable gloves, sanitary wipes, or airtight washable waste receptacle located inside this toilet room.

Galley-Deck 5 - Garde'manger

The bottom of the previously cleaned perforated plastic insert for the salad transportation trolley had features that were difficult to clean. The bottom was soiled with mold and food residue.

Galley-Deck 5 - Garde'manger

The bottom of the previously cleaned perforated plastic insert for the salad transportation trolley had features that were difficult to clean. The bottom was soiled with mold and food residue.

Galley-Food Service Elevator

The deck and door tracks of the food service elevator were lightly soiled with food debris and dust.

Galley-Deck 5 - Soup Station

The power cable for the buffalo chopper was draped on the counter, making cleaning difficult.

Galley-Deck 15 - Trident Grill - Starboard - Handwash Sink

There was splash observed from the handwash sink that sprayed onto the clean counter and hot dog roller that was in service cooking hot dogs.

Galley-Deck 15 - Trident Grill - Starboard - Handwash Sink

There was splash observed from the handwash sink that sprayed onto the clean counter and hot dog roller that was in service cooking hot dogs.

Galley-Deck 15 - Gazebo Grill

There were two food service workers inside the gazebo grill that were observed sweating while preparing food. Hot air could be felt radiating out of the open shutter doors of the gazebo. In addition, the decorative wood molding along the deckhead along the outside of the gazebo was lightly soiled with an accumulation of grease and dust.

Galley-Deck 15 - Gazebo Grill

There were two food service workers inside the gazebo grill that were observed sweating while preparing food. Hot air could be felt radiating out of the open shutter doors of the gazebo. In addition, the decorative wood molding along the deckhead along the outside of the gazebo was lightly soiled with an accumulation of grease and dust.

Galley-Deck 15 - Mobile Popcorn Wagons

There were slotted fasteners in the food contact surfaces of the popcorn wagons. There was also some corrosion around the fasteners.

Galley-Deck 15 - Mobile Popcorn Wagons

The interior of the previously cleaned popcorn wagons were soiled with grease and food debris.

Galley-Deck 11 - Bell Box

There was a basket of previously cleaned carafe lids that were soiled with food debris.

DO NOT USE (whirlpool/spa)-All Passenger and Crew Whirlpool Spas - Backwashing

The daily backwashing performed on all the whirlpool spas is done automatically, and according to staff there is no manual monitoring during the process to ensure the water is clean flowing or to repeat the backwash until clean flow is observed.

Children Area-Pelican's Room - Child Toilet

There was no disposable gloves, sanitary wipes, or airtight washable waste receptacle located inside this toilet room.

Inspection on Mar 23, 2010 | Score: 99

Buffet-Horizon Court - Center

The two bulk milk container dispensing tubes were longer than one inch.

Buffet-Horizon Court - Port

The hand contact portion of serving tongs were in contact with fruit on a tray.

Buffet-Horizon Court - Port

There was no serving utensil for the bread.

Buffet-Horizon Court - Starboard

There was no serving utensil for the pancakes.

Buffet-Horizon Court - Starboard

There was no serving utensil for the cut papaya. A passenger was observed picking up a piece of fruit with her hand and then placing it back on the tray. The fruit was discarded.

Buffet-Cafe Caribe and Trident Grill

There were cutouts in the upper panels of the drainage compartment of the deep fat fryers. There were gaps around these cutouts where the panel met the interior of the fryer.

Food Service General-Deep Fat Fryers

There were gaps around the drain pipes in the deep fat fryers where they penetrated the upper panel of the drainage compartment.

Galley-Horizon Court Aft Dishwash Area

A soiled, wet rag was draped over the side of the handwash station. According to the staff, this rag was brought in on one of the soiled trays and was to be discarded later.

Galley-Horizon Court Aft Dishwash Area

There were scrubbing pads and brushes stored in a bucket at the soiled end of the conveyor dishwash machine. There was water in the bottom of the bucket. According to the staff, these items were to used for cleaning later, and the water in the bucket was most likely from runoff from the soiled trays as they were loaded into the machine.

Galley-Horizon Court Aft Dishwash Area

A bucket with bottle nozzles, lids, and a scoop was stored on the deck under the handwash station on the soiled end of the conveyor dishwash machine.

Galley-Horizon Court Center Dishwash Area

A piece of raw wood was stored in the cleaning locker.

Galley-Horizon Court Center Dishwash Area

The piece of raw wood in the cleaning locker was soiled.

Pantry-Trident Grill

The deck was soiled under the storage cabinets.

Galley-Crown Grill

The flat grill and the griddle were soiled around the top and sides of the front panels.

Bar-Crown Grill

The insulation on the refrigeration line was wet and soiled.

Room Service-

The bulk milk dispensing tube was not cut at a 45° angle.

Galley-

The profile plate on the bulkhead pipe penetration behind the combination oven was loose. This item was corrected.