Inspection on Nov 04, 2014 | Score: 97

Buffet-Port Service Line

The underside of the plate lowerator was soiled with food residue. The equipment had been previously cleaned and was not in use.

Buffet-Port Service Line

The technical compartment under the soup station was soiled with a black substance.

Buffet-Port Service Line

The cup lowerator compartment was soiled with food residue. This was not in use during the service and cleaned the night before.

Food Service General-Decks

The decks were in disrepair and grouting was missing around equipment and drains throughout the galleys. Staff reported this was an ongoing repair process. The dry dock is scheduled for December 2014 and many of the areas were identified for repair.

Buffet-Omelet Station

The consumer advisory for the cooked to order omelets was missing on the port service line. Staff immediately placed it on the line. The omelet station and port service line was open.

Buffet-Omelet Station

The port side shutter door had a gap between where the door frame and the deck, and an accumulation of dust and debris was observed in the gap.

Galley-Deck 14- Warewash

Three previously cleaned silverware racks were soiled and stored on a clean table.

Food Service General-Ice Machines

Many of the ice machines had an accumulation of dark debris on the pan below the cuber panels. This was noted for ice machines in the Deck 14 warewash area, room service, and Deck 6 main galley. Staff stated the debris came from the motor above the panel. This finding was noted on the last inspection.

Galley-Deck 12- Potwash

Water was continuously dripping from a deckhead technical hatch onto the deck, and no equipment was impacted.

Room Service-Beverage Counter

The cords for the juice machine were lying on the counter. This was corrected.

Food Service General-Ice Machines

The interior surface of the exterior panel of the ice machines were soiled with a black substance on ice machine 14-07-04, 10-06-02, and 6-03-02.

Food Service General-Grills

Some of the grease drain lines for the grill grease pan housing had gaps around the lines, creating a difficult to clean space. This was noted for the drain lines for the flat grill in room service, starboard line flat grills on deck 6, grills in Crown Grill show galley. A hole where a screw was missing was also noted around the grease drain line for the grill grease pan housing in the Crown Grill galley.

Room Service-

A stack of clean plates were stored next the juice machines and touching the dusty water supply line to the juice machine.

Room Service-

The juice machine water supply line was dusty.

Galley-Deck 6- Main Galley

One live fruit fly was observed by the forward starboard warewash area. One live fruit fly was observed by the forward starboard hot service line.

Galley-Deck 6- Soup Section

Water was pooled on the deck below the preparation counter.

Galley-Deck 6- Walk-in Refrigerator 6601

The deckhead was soiled above the evaporative condenser.

Galley-

The Greek salad had a discard date of 10 November, and the cooling logs stated the cut tomatoes and cooked potatoes were prepared on 03 November. The discard label was corrected.

Buffet-Staff Mess

The light intensity was less than 220 lux where the food was placed in the bain maries and cold wells.

Preparation Room-

The deckhead seam was soiled with a black substance over the potato peelers.

Galley-Sabitinis

Two slotted fasteners were observed inside the combination oven.

Bar-Sundaes

The light intensity was less than 110 lux behind the counter mounted ice cream machines. Two lights were not working.

Galley-Deck 6- Main Galley

The interior surface of the exterior panel for ice machine 6-03-02 was soiled with a brown substance, which was soiled over the entire surface, including the surface over where the ice drops. This is considered a food contact splash surface.

Room Service-Ice Machine- 10-06-02

The sensor for the ice machine to determine the fill level was broken. Ice was observed overfilling in the entire machine, including where the cuber defective panels were located.

Room Service-Ice Machine- 10-06-02

The ice was touching the lower deflector panel where the water drains, and black powder was noted. The machine was immediately placed out of order.

Ventilation-Deck 8 Zone 4 AC Station 8.5

A build-up of a black substance, resembling mold, was noted on baffolds above the condensate pan. A fine black inorganic material was noted in the corners of the unit.

Ventilation-Deck 10 Zone 3 AC Station 10.3

A build-up up of a black substance, resembling mold, was noted on baffolds above the condensate pan. A small amount of wet pink mold was noted in the condensate pan.

Children Area-Deck 15- Port Soft Play Area

The play mat was soiled with hair and debris at the edges at the floor and mat junction. The area underneath the mats was wet, and additional debris was noted.

Recreational Water Facilities-Spa Pool

The spa pool uses a current device for exercise that fits the definition of the pool as an interactive RWF. Although staff have long ago adjusted the pools halogen level to the interactive range, the turnover rate is not adjusted and remains at 3.3 hours. Corporate had a planned renovation for piping and pumps to achieve the two hour turnover rate for this pool during the December 2014 dry dock.

Pantry-Pantry #8524

Four open screw holes were noted in the deckhead at the aft/port light.

Pantry-Calypso Bar Pantry

The artificial light level behind and beside the espresso/cappuccino machine was below the minimum 110 lux.

Bar-Tradewinds Bar

The deckhead over the front bar was constructed of sail cloth, which was absorbent and not a hard material. Staff stated that this deckhead is scheduled to be changed in the December 2014 dry dock. Additionally, the back bar decorative bulkhead was severely damaged along the raised art work attached there. Broken and chipped areas were observed throughout the art piece and the bulkhead could not be properly cleaned around it. Staff stated this would be changed in the dry dock as well.

Pantry-Lobby Bar Pantry

The artificial light level behind the ice machine appeared to be below the minimum 110 lux, but was hard to confirm due to a folding table stored behind. Staff should verify the level and add light as needed.

Inspection on Apr 24, 2014 | Score: 87

Galley-Trident Grill Pantry

The shutters used for the bottle display of the adjacent Mermaids Bar had damaged edges all around that made them difficult to clean.

Galley-Midship Dishwash

The ventilation in this in-use area was in disrepair. There was heavy condensation collected on all surfaces, including the deck, bulkheads, deckhead, ice machines, flight-type dishwashing machine, and clean and soiled areas. Two food employees were working in the area at the time of the inspection and they were sweating heavily. Condensation was dripping on clean and soiled surfaces. The area was evaluated hours after and the ventilation was repaired and the clean surfaces were still being cleaned and sanitized.After about two hours of the first visit to the area, there was heavy condensation collected on the deckhead above the soiled end of the in use flight type dishwasher. Also, condensation was dripping from a deckhead hatch to soiled items next to the dishwasher. The hatch had a large amount of condensate pooled on it.

Galley-Midship Dishwash

There was heavy condensation collected on clean surfaces. The ventilation in this in-use area was in disrepair. Condensation was dripping on clean surfaces. The trolleys full of clean plates were under the heavy condensation and at least two soiled trays were placed on top of these trolleys.

Galley-Midship Dishwash

Two food employees continued working in this in-use area even when the ventilation was in disrepair and they were sweating heavily all over their bodies. Utensils and equipment were exposed to be contaminated with sweat. Visibility was also low in the area because of the steam.

Galley-Midship Dishwash

Two food employees were working in the area at the time of the inspection and they were sweating heavily all over their bodies. The ventilation in this in-use area was in disrepair.

Galley-Gazebo

None of the three food employees in the in-use cooking area had tip-sensitive thermometers during the breakfast service where they were cooking thin foods.

Buffet-Horizon Court

Two small flies were flying around and landing on food and food-contact surfaces of utensils at the cold buffet line.

Buffet-Horizon Court

Two small flies were flying around and landing on food at the cold buffet line.

Buffet-Horizon Court

Two small flies were flying around and landing on food-contact surfaces of utensils at the cold buffet line.

Buffet-Horizon Court

At the pastry island, the soap dispenser of the handwashing station was not working. Two food employees were working in this in-use area.

Buffet-Horizon Court

At the forward/port scraping station, several deck tiles were broken exposing difficult to clean surfaces.

Buffet-Horizon Court

At the forward/port beverage station, the light intensity at the self-service counter was less than 220 lux. Staff presented the inspector a light assessment and this location was on the list to be corrected during the next several weeks.

Buffet-Horizon Court

At the six beverage stations, each of the ice and water dispensing machines had three slotted fasteners inside the ice chute.

Buffet-Horizon Court

At the six beverage stations, the ice and water dispensing machine had three slotted fasteners inside the ice chute. Many of these fasteners were soiled around with debris.

Buffet-Horizon Court

At the center/port beverage station, the light intensity at the self-service counter was less than 220 lux. Staff presented the inspector a light assessment and this location was on the list to be corrected during the next several weeks.

Buffet-Horizon Court

At the not in-use aft/port beverage station, a serving utensil in front of an empty container for lime and lemon wedges was left behind after cleaning.

Food Service General-Slotted Fasteners

There were slotted fasteners in food-splash zones of different pieces of food equipment in many of the food areas. For example: (1) there were four slotted fasteners in the food-splash zone of the Vitality coffee machines; there were more than 15 of these machines in the food areas; (2) the Aurelia espresso machines had two slotted fasteners above the milk steamers; there were at least three of these machines in the food areas; (3) the popcorn machine in front of Sundaes Ice Cream Bar had four slotted fasteners in the food-splash zone; (4) there were one to two slotted fasteners on the right side panels of each of the four compartments of the pizza oven in Sabatini Show Galley.

Galley-Aft Dishwash

The left ice machine had an accumulation of dark debris on the pan below the cuber panels. Staff stated that the debris came from the motor above the pan.

Buffet-Horizon Court

At the aft/starboard scraping station, the deck tiles around the deck drain were damaged.

Buffet-Horizon Court

At the center/starboard beverage station, the light intensity at all areas of the self-service counter was less than 220 lux. The light intensity behind the ice and water dispensing machine was less than 110 lux. Staff presented the inspector a light assessment and this location was on the list to be corrected during the next several weeks.

Galley-Pizzeria

The light intensity at the handwashing station was less than 220 lux. Staff presented the inspector a light assessment and this location was on the list to be corrected during the next several weeks. Also, the food preparation counter light fixtures were not turned on during the in-use operation. As a result, the food employees were preparing foods on these counters that had a light intensity of less than 220 lux. This last observation was corrected.

Galley-Trident Grill Pantry

The shutters used for the bottle display of the adjacent Mermaids Bar were stored on the deck and against the bulkhead, making the deck and bulkhead difficult to clean. Also, the shutters had damaged edges all around that made them difficult to clean.

Bar-Sundaes

The popcorn machine in front of Sundaes Ice Cream Bar had four slotted fasteners in the food splash zone. These were soiled. In addition, the food contact surfaces of the popcorn kettle and the flexible hose attached inside were soiled with food residue. The machine was stored as clean and covered with a tarp.

Food Service General-Technical Compartments

Most of the technical compartments for the undercounter refrigerators in the food areas were heavily soiled with dark materials that appeared to be mold.

Galley-Deck 12 Hot Galley

The temperature of 20 trays of eggs in undercounter refrigerator 120129A was 47-50°F. The eggs were moved to the blast chiller.

Galley-Deck 12 Hot Galley

The ambient temperature of undercounter refrigerator 120129A was 44-47°F.

Galley-Deck 12 Hot Galley

The faucet of the utility sink was continuously leaking.

Galley-Deck 12

The deck grouting was in bad state of repair throughout the galley and the potwash area. Water was pooled between the deck tiles in many areas.

Pantry-Pantry 14350

There were two clean beach towels stored on the counter next to the prewash sink.

Room Service-Bell Box

At the entrance of the dishwash area, the handwashing station deck drain was full of coffee. Staff reminded the food employees taking soiled items from the cabins to this dishwashing area to not use the handwashing station sink or drain to dump coffee.

Food Service General-Juice Machines

Most of the juice machines in the food areas were previously cleaned but still soiled with juice residue in the juice dispensing ports and spouts.

Room Service-Bell Box

In upright refrigerator 100703, the temperature of a tray of bowls with cut melon was 46-48°F. These were discarded.

Room Service-Bell Box

The ambient temperature of upright refrigerator 100703 was 45°F.

Galley-Sabatini Cooling Logs

The cooling logs were not the original records where the cooling time and temperatures of potentially hazardous foods (PHFs) were documented. The staff stated that these were transferred to clean records. Numerous entries had a handwriting that was the same for the PHFs names, times, and temperatures while there were signatures with significantly different handwriting from food employees for each step of the cooling process. As a result, the records seemed unreliable.

Galley-Sabatini

The aerator of the spray gun attached to the water hose from the combination oven was heavily soiled with a dark material.

Galley-Sabatini

The previously cleaned food slicer had a build-up of food residue under the slicer's backplate next to the exit path of the food from the slicer blade.

Galley-Crown Grill

The handwashing station in the hot galley was not operational at least since February 4. There were other operational handwashing stations within 8 meters.

Galley-Crown Grill

In the walk-in cooler, a pan of lamb sauce prepared April 23 had signs of mold. It was discarded.

Galley-Crown Grill

In the walk-in cooler, there were three large bins of lettuce. The cooling time and temperatures were not documented in the cooling log.

Galley-Deck 6 Garde Manger

The handle of the bulkhead-mounted phone was soiled with food residue.

Galley-Deck 6 Garde Manger

The previously cleaned food slicer had a build-up of food residue under the slicer's backplate next to the exit path of the food from the slicer blade.

Galley-Deck 6 Hot Galley

The previously cleaned food slicer had a build-up of food residue under the slicer's backplate next to the exit path of the food from the slicer blade.

Galley-Deck 5 Garde Manger

The previously cleaned food slicer had a build-up of food residue under the slicer's backplate next to the exit path of the food from the slicer blade.

Galley-Cooling Logs

The cooling logs were not the original records where the cooling time and temperatures of potentially hazardous foods (PHFs) were documented. The staff stated that these were transferred to clean records. Numerous entries had a handwriting that was the same for the PHFs names, times, and temperatures while there were signatures with significantly different handwriting from food workers for each step of the cooling process. As a result, the records seemed unreliable.

Buffet-Officers Mess

There were 12 boxes of trays and 9 boxes of glasses stacked on the deck inside the cabinet for soiled trays.

Potable Water-Production Distillate Striping

The production distillate line from the mineralizers up to the chlorine injection point was not striped blue/gray/blue.

Potable Water-Evaporator 2

The backflow prevention device for the high salinity discharge line was tested on 7 April, but no values for the pressure differentials were documented.

Potable Water-Microbiological Test Reagents

Both boxes of microbiological test reagents in the engine control room were expired. One box had an expiration date of 16 April 2014 and the other 17 August 2013.

Potable Water-Microbiological Analysis

The 18 hour test kit used for microbiological analysis of potable water for Escherichia coli was being used incorrectly, in that staff stated they collect the water sample, mix the reagent, shake. and place in the incubator for 18 hours. The kit manufacturer required that the water sample after mixing with the reagent must be warmed using a water bath to the incubator temperature prior to placement in the incubator. This violation was noted on the previous VSP inspection report.

Recreational Water Facilities-Spa Pool

Staff stated this recreational water facility was classified as a swimming pool and the halogen residual levels were maintained between 1.0 to 5.0 ppm. However, this pool had a counter-current swimming feature that made it an activity pool and the halogen residual levels must be maintained between 2.0 to 5.0 ppm. The chlorine residual measure during the inspection was 2.8 ppm and consistently above 2.0 ppm during record review.

Galley-Crown Grill

In the walk-in cooler, there were three large hotel pans of lettuce. The cooling time and temperatures were not documented in the cooling log. Food staff stated that they were taking the cut lettuce from bags coming from the provision area, washing them, and transferring them to hotel pans. Even though they recognized that this preparation time was enough to rise the temperature of the lettuce above 41°F, they did not think that the lettuce cooling had to be documented on cooling logs.

Inspection on Jan 11, 2014 | Score: 92

Housekeeping-Deck 15 Men's Changing Room

There were two toilet stalls in the spa area men's changing room which open to the handwash sinks. At the exit door there was no signs to advise use of a paper towel to open the door and there was no waste bin to discard a paper towel near the door.

Medical-Gastrointestinal (GI) Illness Reporting

The ships GI illness report was incorrect on the TP9338 voyage. One crew fitter reported diarrhea, which was logged in the medical record notes as above normal and a reportable case, was listed in the acute gastroenteritis surveillance log as a non-reportable case.

Medical-Acute Gastroenteritis (AGE) Surveillance Log

The column for underlying illness for most of the individuals listed was not completed with information that answered that question. There were various types of information listed in this column over the last five voyages, but nothing specific to any underlying illness was written in several of these logs. Part of the problem is due to the fact that the ship in fact maintains a master AGE log with instruction detailing numerous comments for this data field, and this data automatically populates the same field in the AGE log required in the VSP Manual, which is called the reportable log in the ship's electronic system.

Medical-Acute Gastroenteritis (AGE) Surveillance Log

On one AGE log there were three separate cases among crew where the time of illness onset was the exact time of the crew members report to medical of their illness. On another log there was one such case of a crew member reporting at the exact time their symptoms started. Lastly, a bar stewardess appears on the AGE log with illness onset at 7 am on 5 November, 2013, but reports to the medical center at 6:45 pm. On the medical record note one time is crossed out for illness onset and 1800 is written in. On the self administered questionnaire the crew member left blank the time of illness onset, so it was unclear when the diarrhea symptoms began.

Provisions-Cambosa Area

There were approximately 200 fifty pound mesh bags of potatoes and one pallet of boxed potatoes, one pallet containing 50 mesh bags (50 pounds each) of onions, two pallets containing 120 bags (50 pounds each) of flour, and 17 sacks of rice (50 pounds each) on one pallet in an area with open deckhead filled with exposed conduit, cable bundles and trays, wastewater pipes (one of which was leaking), exposed ducts and wires. One of the pipes over the center of this food had an open end. Staff moved the food to a more protected corridor during the inspection.

Provisions-Cambosa Area

There were six live fruit flies observed on the onions and potatoes stored on several pallets in mesh bags in this provision staging area.

Children Area-Child Activity Center

In both child toilet rooms for children under the age of 6 there were no air-tight covered waste receptacles.

Potable Water-Microbiological Analysis

The 18 hour test kit used for microbiological analysis of potable water for Escherichia coli was being used incorrectly, in that staff stated that they collect the water sample, mix the reagent, shake and place in the incubator for 18 hours. The kit manufacturer requires that the water sample after mixing with the reagent must be warmed using a water bath to the incubator temperature prior to placement in the incubator.

Potable Water-Listing of Backflow Preventers

There were some listed backflow preventers where there was no specific plumbing system component listed in the description, but instead it was an area statement such as hospital hot and cold or hair salon hot and cold.

Potable Water-Potable Water Tank Records

In reviewing the maintenance on potable water tanks from September, 2013 thru December indicated that painting was done on tanks 1 port, 4 port, 5 starboard, and 6 starboard. The record did not include a statement that the tank paint was applied in accordance with the manufacturers recommendations.

Other-Aft Service Lift

While VSP inspectors were entering the non-food service lift food staff were observed leaving that lift with a trolley filled with a large stack of previously cleaned sheet pans which were not covered or protected. At deck 5 the lift stopped and two food workers attempted to enter the non-food lift with a trolley containing a large, open plastic bin filled with cherry tomatoes. Two of the tomatoes fell to the deck and one of the food workers picked them up and tossed them into the trolley as they rolled it away to the galley nearby. Inspectors immediately found a galley supervisor to advise about these activities and brought him to the lift corridor outside the galley. While standing at the non-food lift another food worker attempted to roll a food trolley into the lift directly in front of both inspectors and the galley supervisor. The supervisor immediately pointed to the large sign on the lift door expressly prohibiting food and food related items being transported in this lift.

Other-Aft Service Lift

While VSP inspectors were entering the non-food service lift food staff were observed leaving that lift with a trolley filled with a large stack of previously cleaned sheet pans which were not covered or protected. At deck 5 the lift stopped and two food workers attempted to enter the non-food lift with a trolley containing a large, open plastic bin filled with cherry tomatoes. Two of the tomatoes fell to the deck and one of the food workers picked them up and tossed them into the trolley as they rolled it away to the galley nearby. Inspectors immediately found a galley supervisor to advise about these activities and brought him to the lift corridor outside the galley. While standing at the non-food lift another food worker attempted to roll a food trolley into the lift directly in front of both inspectors and the galley supervisor. The supervisor immediately pointed to the large sign on the lift door expressly prohibiting food and food related items being transported in this lift.

Other-Deck 8 Crew Shop

A small shop containing various packaged snack foods and candy in deck 8 forward had several boxes of snacks including potato chips, cheeze and other snacks stacked on the deck below the already full bulkhead mounted storage shelves. These foods were not on deck stands and were in direct contact with the carpeted deck.

Buffet-Horizon Court

The large circular light fixtures between the pastry counter and the main buffet line were not shielded or equipped with shatter-resistant light bulbs.

Galley-Horizon Court Gazebo

The sanitizing solution in the sanitizer bucket for this area was less than 50 ppm chlorine when measured by the inspector.

Buffet-Horizon Court Starboard Hot Line

The two exhaust vents on the deckhead above the middle hot buffet station had a significant amount of dust accumulated.

Galley-Deck 12 Garde Manger

The previously cleaned deli slicer had a significant amount of dried food residue on the recessed ledge of the back plate.

Buffet-Horizon Court Forward Port Beverage Station

The ice bin of the counter mounted ice machine had a black residue on interior right side of the bin.

Galley-Deck 14 Midship Dishwash Locker 14612

Two fruit flies were observed in this locker which was used to store display items. When the inspector moved blankets and linens on the top shelf of the storage rack several small ants or mites were seen scurrying around. No food was stored in this locker.

Galley-Deck 14 Midship Dishwash

The drain line for the handwash sink in the soiled drop-off area was leaking which caused water to pool on the deck.

Galley-Deck 14 Aft Dishwash

The main disposal drain for the flight-type dishwasher was partially clogged. This caused a significant amount of water to overflow and pool on the deck where it eventually drained to the scupper lines around the machine. Maintenance was aware of this issue and had initially addressed it two days prior to the inspection. However, a more significant problem than expected was encountered and maintenance needed to order additional equipment to correct the problem.

Galley-Deck 14 Aft Dishwash

A significant amount of condensation was accumulating on the deckhead above the soiled loading area of the flight-type dishwasher. Condensate was seen dripping on the dishwasher conveyer belt below and also the deck below, which added to the standing water from the partially clogged drain.

Galley-Deck 14 Aft Dishwash

Two fruit flies were observed by the ice machines.

Galley-Deck 14 Aft Dishwash

The soap dispenser for the handwash station to the left of the soda locker was clogged and did not dispense soap when the inspector went to wash his hands.

Pantry-Deck 14 Forward Bell Box Pantry

Approximately 10 fruit flies were observed in this pantry which was used as a staging area for racks of soiled room service trays. When the inspector arrived the door to this pantry was open and several racks were present with discarded food and beverages. Water was also pooled on the deck in the back of the pantry near the mop sink.

Galley-Sabitini's

The previously cleaned flat top grill had food debris present in the corners of the drip channel leading leading to the drip tray chute.

Galley-Deck 6 Hot Galley

Four pans of tomato soup about six-inches in-depth were in the blast chiller when the inspector arrived at 2:30PM. The cooling log indicated the pans were placed in the blast chiller at 9:00AM and reached 64 °F when checked by staff at 11:00AM. The inspector took multiple samples of each pan and yielded temperatures between 50°F and 79°F. Staff immediately took each pan of soup and divided it up into smaller portions about three-inches in-depth and placed the trays back into the blast chiller. At 3:00PM at the end of the 6 hour cooling process the inspector and staff took final temperatures of each pan of tomato soup. Four of the ten pans of tomato soup did not reach 41°F or lower and were discarded.

Galley-Deck 6 Hot Galley

Four pans of tomato soup about six-inches in-depth were in the blast chiller when the inspector arrived at 2:30PM. The cooling log indicated the pans were placed in the blast chiller at 9:00AM and reached 64°F when checked by staff at 11:00AM. The inspector took multiple samples of each pan and yielded temperatures between 50°F and 79°F. Staff immediately took each pan of soup and divided it up into smaller portions about three-inches in-depth and placed the trays back into the blast chiller. At 3:00PM at the end of the 6 hour cooling process the inspector and staff took final temperatures of each pan of tomato soup. Four of the ten pans of tomato soup did not reach 41°F or lower and were discarded.

Galley-Deck 5 Bakery Cold Room 5616

A small leak was noted in a center deckhead seam. No food was impacted. The deckhead seam was also soiled with debris.

Galley-Deck 5 Pastry Cooling Log

A cooling log entry on 10 January was made for the pineapple cheesecake but not for the blueberry cheesecake. Both cheesecakes were found inside the walk-in refrigerator with labels indicating production on 10 January. Staff stated both products were made at the same time and cooled at the same time.

Galley-Deck 5 Garde Manger

Water was leaking from the technical hatch onto the preparation counter across from refrigerator #50203. No food preparation was taking place at the time and no food or equipment was impacted.

Galley-Deck 5 Garde Manger Cooling Logs

Several food items, including assorted cheeses and sliced watermelon, cooled on 10 January and 11 January did not have a final temperature recorded on the cooling log.

Galley-Cold Room 5611

The interior deckhead/bulkhead profile above the door was loose and not flush against the bulkhead.

Buffet-Undercounter Bain Marie Cabinets

One time control discard label was used for several trays of rice being held on time control. According to the posted time control plan the crew mess was open for more than 4 hours.

Galley-International Cafe

A tray of mozzarella cheese and diced tomatoes in the upright refrigerator under time control was not labeled with a discard time.

Food Service General-Deck Grouting

Several areas of missing grouting were identified during the inspection, especially around the scupper drains. Specific areas include the Horizon Court gazebo, Deck 12 hot galley, Deck 14 aft dishwash by the handwash sink and ice machine, main galley pot wash, and crew dishwash area. The ship did have an ongoing action plan to replace grouting and had already identified and replaced many areas.

Galley-Deck 5 Bakery

The baguette maker had a felt belt. This item was written on the previous report. VSP will review this violation at a upcoming meeting.

Inspection on Aug 10, 2013 | Score: 100

Buffet-Horizon Court

The back, left, bottom corner of the technical compartment below the juice machines in the port gazebo area was soiled.

Buffet-Horizon Court

At the egg ordering station, there was no posted statement indicating that eggs could be cooked to order. There was a statement posted on the door to the gazebo grill area indicating that consuming raw or undercooked eggs may increase the risk for foodborne illness, especially for those with certain medical conditions, but there was no such statement at the actual egg ordering station.

Galley-Deck 12

The backflow prevention device for the combination oven had a continuous leak from the vent.

Buffet-Hamburger Grill

There was no statement that hamburgers or cheeseburgers could be cooked to order. According to the staff, these items could be served undercooked if requested by a passenger. There was a statement indicating that consuming raw or undercooked meats may increase the risk for foodborne illness, especially for those with certain medical conditions.

Buffet-Pizzeria

The plastic coating on one of the heat lamp bulbs for the pizza display was slightly peeling. This area was not in use at the time of the inspection and the bulb was immediately removed to be replaced.

Room Service-Deck 10 Bell Box

Three boxes of bulk milk were stored in the upright time control refrigerator. According to the staff, this milk was on temperature control. The boxes were relocated to a temperature control refrigerator.

Dining Room-Waiter Station Lighting

The light intensity over the waiter stations in the main dining rooms could not be raised to 220 lux for cleaning. The staff provided documentation that new lighting had been ordered and would arrive in September 2013.

Dining Room-Consumer Advisory

Eggs cooked to order and cold smoked salmon were on the breakfast menu for the main dining rooms, but there was no consumer advisory on the menu. The staff provided documentation that new menus had been ordered and showed the inspector table tent cards with the consumer advisory that were being used in the meantime.

Galley-Deck 6 Grill Section

The plastic coating on one of the heat lamp bulbs for the carving station was peeling and a large portion of the unprotected bulb was exposed. The area was not in use at the time of the inspection and the bulb was immediately removed to be replaced.

Galley-Deck 6 Forward Port Dishwash Area

Three drain flies were in the technical space below the pulper. The area was not in use at the time of the inspection. The pest management staff were notified immediately.

Galley-Deck 5 Bakery

The baguette maker had a felt belt. This was written on the previous inspection, but staff indicated that a new, easy to clean belt had been ordered and the baguette maker had been taken out of service after the previous inspection.

Galley-

A deck stand with stacks of soiled pans and plastic boxes was blocking the handwashing station in the pass through area to the potwash. The deck stand and soiled items were moved.

Bar-International Cafe

The handwash station was blocked by a garage bin. The bin was immediately moved.

Potable Water-Microbiological Sampling

The monthly microbiological sampling locations for June - August were not varied much which limited the representation of the distribution system. For example, Deck 4 mid ship locations were sampled in each of the 3 months since the last USPH inspection and an additional August sample was taken in a Deck 4 cabin. Deck 15 Youth Activities area was sampled in both June and August. Deck 7 restaurants were sampled in both June and July.

Pantry-8524

The bulkhead profiles for the two chilled water lines for the ice machine were loose.

Inspection on May 07, 2013 | Score: 99

Medical-Asymptomatic Crew Contacts

Although staff are recording the asymptomatic cabin mates of crew members with gastrointestinal illness, they do not record that no other contact exists, so it is clear that this question was asked.

Children Area-Fun Zone and Family Room

The two automatic faucets in both the fun zone child toilet and the family room child toilet were in disrepair. When activated the water flow lasted only 5-7 seconds, stopped, and would not re-activate thru the sensor for several seconds. This was repeated in each sink basin in both child toilet rooms.

Children Area-Fun Zone Play Room

The hot water temperature in the fun zone play room handwash sink was 115 °F.

Buffet-Time Control

The discard labels were not affixed to the potentially hazardous foods. The labels were adjacent to the foods, or on bulkheads, or on doors of undercounter refrigerators and hot holding cabinets. This was corrected during the inspection.

Galley-Trident Grill

The soap dispenser at the handwashing station near the ice machine was not working.

Bar-Time Control Plan

There were no time control plans for the Captain's Coktail Party done in Vista Lounge and for the Champange Water Fall Party in Piazza. There are potentially hazardous foods on time control served to passengers. These events occur once a week on cruises at least 7 days long, accoring to the staff. Time control plans were written and posted during the inspection.

Galley-Horizon Court

There were two small black live flies on the deckhead of the hot galley and one small black live fly on the deckhead of the garde manger. The area was in operation at the time of the inspection.

Food Service General-Decks

There was recessed and missing deck tile grout in various areas of the crew galley, main galley, and Horizon Court galley. This condition caused water to be pooled between tiles.

Dining Room-Waiter Stations

The light intensity over the waiter stations of the main dining rooms, Portofino, and Sabatini's could not be raised to 220 lux during cleaning operations.

Galley-Crown Grill

There was a coffee cup inside the uncovered waste receptacle at the entrance handwashing station. This was corrected.

Dining Room-Consumer Advisory

There were eggs cooked to order and smoked salmon on the breakfast menu of the main dining rooms but no consumer advisory. There was a consumer advisory card that is put on the tables.

Galley-Dishwash

Water was continuously dripping coming out from the deckhead light fixture over the clean end of the in-use flight-type dishwasher. No clean dishes were impacted.

Buffet-Crew Mess

A tray of pears and a tray of oranges did not have serving utensils. This was corrected.

Buffet-Crew Mess

The nonpotable chilled water lines connected to the back of both ice cream machines were not uniquely identified. This was corrected.

Buffet-Crew Mess

The light intensity behind and around the cold well and the counter-mounted equipment was less than 110 lux.

Galley-Deck 5 - Bakery

The baguette maker had a felt belt, making cleaning difficult. The staff explained they clean the belt with compressed air.

Galley-Deck 5 - Bakery

Several cardboard boxes of beef fillets were damp and deformed. Staff stated there was a deckhead water leak over the boxes approximately a week ago. Staff was going to repackage the fillets in other containers.

Preparation Room-

There were three small black flies on the deckhead. The area was not in operation.

Provisions-Banana Walk-In Cooler

It was soiled between the deckhead panels with a moist brown material.

Inspection on Aug 01, 2012 | Score: 93

Galley-Deck 6 Forward Beverage Station

The cappuccino machine had rusted and corroded areas in the food splash zone, making cleaning difficult.

Recreational Water Facilities-Analyzer Chart Recorders

The sample lines for the analyzer chart recorders for all of the whirlpool were located after the compensation tanks.

Recreational Water Facilities-Safety Signs

The safety signs posted at the pools and whirlpools did not contain all elements of the 2011 VSP Operations Manual sign requirements. A work order for new signs was in place.

Recreational Water Facilities-Depth Markers

The depth markers in the pools listed depth only in feet. A work order for new depth markers was in place.

Recreational Water Facilities-Shepherd's Hooks

The pools had telescoping shepherd's hooks.

Recreational Water Facilities-Antientrapment/Antientanglement Requirements

The standard design covers for the suction fittings located more than 3 feet apart in all swimming pools did not meet the antientrapment/antientanglement drain cover requirements.

Children Area-

The previously cleaned slide in the gym area for kids under 3 years old was soiled in many areas and was in a bad state of repair which made it difficult to clean.

Integrated Pest Management-Loading Inspections

Only incoming shipments of food and hotel goods were documented. Staff explained that incoming shipments of mechanical spare parts or other shipments for the technical department were not checked for pests.

Housekeeping-Outbreak Prevention and Response Plan (OPRP)

The OPRP did not include procedures for informing current and embarking passengers and crew members of an outbreak or procedures for returning the vessel to normal operating conditions after an outbreak.

Buffet-Horizon Court Gazebo

The consumer advisory posted at the omelet station was not specific to eggs that could be cooked to order.

Buffet-Horizon Court Gazebo Galley

Three undercounter refrigerators that were listed on the time control plan as time control units were not physically labeled as such.

Buffet-Horizon Court Gazebo Staging Area

The light intensity at the service area of the two counter-mounted juice machines was less than 220 lux. The staff explained to the inspector that identified low light areas like this one had a work order to be corrected in upcoming weeks.

Buffet-Horizon Court Gazebo Staging Area

The electrical cords to the two counter-mounted juice machines were draped on the counter, making cleaning difficult.

Buffet-Horizon Court Gazebo Staging Area

Three moist and partially soiled blue wiping cloths were underneath the far right counter-mounted juice machine.

Buffet-Horizon Court Gazebo Staging Area

The electrical cords to the two counter-mounted juice machines were soiled with a sticky residue.

Buffet-Horizon Court Gazebo Staging Area

A rack of the combination oven located next to the juice dispensers was stored on the deck.

Food Service General-Lighting

In the pantries and the galleys, the light intensity behind and around many pieces of counter-mounted and deck-mounted equipment was less than 110 lux.

Galley-Dishwash

There was heavy condensation on the deckhead over the soiled end of the in-use flight-type dishwash machine. The condensation was dripping on the soiled landing.

Buffet-Forward/Port Beverage Station

The light intensity over the self-service beverage station was less than 220 lux.

Buffet-Forward/Port & Starboard Beverage Stations

Approximately 40 plastic cups at both stations were stacked inverted while still wet. Water dripped from the cups when they were removed from the stack. The cups were sent back to be re-cleaned and allowed to properly air dry.

Buffet-Forward/Port Beverage Station

The top of the coffee dispensers were soiled with dust beyond a day's accumulation. The outside of the ice chute of the ice/water dispenser was soiled with a brown sticky residue. Also, the technical compartments below the coffee dispensers were heavily soiled with old coffee residue.

Food Service General-Wiping Cloth Storage

Moist and soiled wiping cloths were stored in empty buckets throughout several different food areas. These areas included: Horizon Court beverage stations, Horizon Court galley, and Sabatini's galley.

Galley-Trident Grill

The deck behind the deck-mounted ice machine was soiled with food debris beyond a day's accumulation.

Galley-Room Service

The ice machine internal side panel where the ice scoop was stored was heavily corroded.

Food Service General-Cappucino Machines

There were approximately 6 cappuccino machines located throughout the food service areas with at least 6 slotted fasteners in the food splash zones of each machine.

Food Service General-Consumer Advisories

The menus for the specialty restaurants and the dining rooms did not have consumer advisories. There were animal-derived foods on the menus that could be cooked to order.

Galley-Sabatini's

The ice scoop handle was stored in direct contact with the ice inside the ice machine.

Galley-Deck 6 Potwash

Two heavily scored cutting boards were on the soiled staging area of the potwash. These cutting boards were used at the carving station. The heavy scoring prevented these cutting boards from being easily cleanable.

Galley-Deck 6 Cold Pantry

A hotel pan of sliced cherry tomatoes had temperatures ranging from 41°F to 46°F. Staff stated that the tomatoes were sliced two hours prior and were sent to the blast chiller.

Galley-Deck 5 Bakery

The deck tiles located between the rotating ovens had recessed grouting and were soiled with old food residue.

Preparation Room-Potato Tumbler

The gasket on the exit chute to the right potato peeler was in a poor state of repair.

Preparation Room-Three Compartment Sink

The previously cleaned deck under the three compartment sink was soiled with food debris.

Provisions-Cooked and Smoked Fish Freezer

Water was leaking from a deckhead light fixture. No food was impacted.

Bar-Crooner Bar Pantry

The previously cleaned deck to the left of the deck-mounted ice machine was soiled with food debris.

Inspection on Apr 20, 2012 | Score: 100

Potable Water-Condensate Lines

Striping was not applied to the condensate lines from the evaporators. (2011 VSP Operations Manual)

Recreational Water Facilities-Whirlpool and Pool Safety Signs

Bather loads and other safety information contained within Section 6.7.1.1.1 were not posted on the safety signs for whirlpools and swimming pools. According to the ship's staff, new signs will be ordered and posted. (2011 VSP Operations Manual)

Recreational Water Facilities-Depth Markers

Depth markers for each RWF were only measured in feet and not both feet and meters. (2011 VSP Operations Manual)

Housekeeping-Passenger and Crew Public Toilets

Signs advising users to wash hands were not present in the following public passenger and crew toilets: Deck 7 Princess Theater men's and women's and Deck 5 Crew Mess. (2011 VSP Operations Manual)

Housekeeping-Passenger and Crew Public Toilets

Signs advising users of toilet facilities to use a paper towel or tissue to exit restrooms were not posted in the following locations: Deck 7 Princess Theater Men's and Women's; and Deck 5, Crew Mess men's. (2011 VSP Operations Manual)

Housekeeping-Written Outbreak Prevention and Response Plan

Procedures for returning the vessel to normal operating conditions following an outbreak were not contained within the written Outbreak Prevention and Response Plan (OPRP). (2011 VSP Operations Manual)

Medical-Shipping Containers

Shipping containers were not on-board the vessel. According to the medical staff, a shipment of new containers will be brought on-board during the next heavy loading.

Pantry-Ice Pantries - Housekeeping

The artificial illumination immediately adjacent to ice machines and other deck mounted equipment in the housekeeping ice pantries was less than 110-lux. (2011 VSP Operations Manual)

Pantry-Garbage Storage - Room Service

A soiled room service tray was stored directly on the handwash station, blocking access.

Pantry-Deck 5 - Lobby Bar Walk-In

Gray water from the condensation collection pan of the walk-in refrigerator spilled over the flood-level rim onto two cardboard boxes of canned sodas.

Pantry-Deck 5 - Lobby Bar Walk-In

Gray water from the condensation collection pan drain line in the walk-in refrigerator did not drain.

Bar-Deck 5 - Lobby Bar

The handle of the small stainless-steel ice scoop was stored in direct contact with ice used for drinks.

Galley-Deck 5 - International Cafe

Adhesive tape was used to affix a long cord (greater than 10-feet) for the point-of-sale machine on the bar side, along the underside of the service counter (worker's side) and back of the reach-in display refrigerator, which made cleaning difficult.

Buffet-Horizon Court

Counter-mounted cold wells along the port and starboard soup stations had a seam along all sides, which made cleaning difficult.

Buffet-Horizon Court - Beverage Stations 1 and 2

Old coffee stains soiled the technical compartments below the coffee machines.

Buffet-Horizon Court Gazebo

Food debris soiled the working container of sanitizing solution, leavin the solution cloudy and with an oily sheen on the surface.

Buffet-Horizon Court Gazebo Area

Artificial illumination along the consumer self-service juice machine was less than 220-lux.

Food Service General-Lighting

Artificial illumination behind numerous pieces of deck and counter-mounted equipment was less than 110-lux. This was observed at Horizon Court Gazebo juice machines, pastry, bakery ovens and ice machines in food preparation areas and ice pantries. (2011 VSP Operations Manual)

Buffet-Horizon Court Gazebo Area

A single live fly was observed in the Gazebo Area of Horizon Court. The area was in operation at the time of inspection.

Buffet-Horizon Court

Junctures where the stainless steel support columns met the deckhead and counters had seams, which were difficult to clean.

Galley-Horizon Court

The faucet handle of the handwash station at the entance of the galley adjacent to the lifts was missing, An operable hanswash station was located within four meters of the out-of-service handwash station.

Galley-Horizon Court

Deck tiles and grout were missing around the cold preparation counter.

Food Service General-Chilled Water Lines

The chilled water lines for the ice machines were not uniquely identified. (2011 VSP Operations Manual)

Food Service General-Consumer Advisory

An asterisk and consumer advisory was not noted on the menus where menu items of animal-derived origin that could be served undercooked or raw. (2011 VSP Operations Manual)

Galley-Deck 6

Deck tiles and grout were missing in front of the deep fat fryer, which made cleaning difficult.

Galley-Deck 6

Potable water supply lines for the coffee machines were draped on the counter behind the machines, which made cleaning difficult.

Galley-Crew Mess Dishwash Area

Condensate collected on the deckhead exhaust immediately above the soiled landing of the in-use dishwasher.

Provisions-Meat Freezer

Condensate dripped from the deckhead in the center of the room on two boxes of meat below.

Provisions-Meat Holding #4710

There was one fly in this area. The area was not in active use at the time of the inspection.

Provisions-Banana Storage Room

There was one fly in the corridor outside this room. The area was not in active use at the time of the inspection.

Galley-Crown Grill

The diameter of the collection funnel for the air gap below the backflow prevention assembly for the hood cleaning system was not twice the diameter of the delivery line.

Other-Trident

The steel profile plate where the hood drain penetrates the decorative bulkhead was damaged, exposing a void.

Inspection on Mar 24, 2011 | Score: 100

Buffet-Lido - Starboard

There was no serving utensil for a basket with bread.

Buffet-Lido - Starboard

There were a number of plates that were stacked together and still wet.

Pantry-Trident Bar - Crew Toilet Room

The "WASH HANDS AFTER USING TOILET " sign was placed on top of the toilet, hidden if the toilet lid was up.

Bar-Mermaid Bar

The left dispensing tube of the draft beer dispenser was soiled. This area was previously cleaned and not active at the time of the inspection.

Galley-Rice Bin

There was an orange colored food residue in direct contact with the rice.

Galley-Potwash

There was water leaking from the deckhead. No food or food contact area was impacted.

Galley-Cold Galley

There were food residues on the deckhead over a preparation counter. This area was previously cleaned and not in use at the time of the inspection.

Galley-Dishwash - Aft/Starboard - Deck 6

A container full of soiled cups, soiled dishes, and food remnants was left on the counter of the dishwash area since last night. The area was previously cleaned and not in use at the time of the inspection.

Galley-Bakery

There was a water leak at the faucet of the handwash station.

Galley-Soup Station Deck 6

There was water leaking from the deckhead hatch located over a preparation counter. The area was active at the time of the inspection.

Preparation Room-

There were slotted fasteners in the food contact surfaces of the two potato peelers.

Bar-Vines Bar

The handwash station was not working. The area was not in use at the time of the inspection. This was corrected.

Inspection on Apr 05, 2010 | Score: 98

Galley-Diswash Area

There were holes in the door frame at the entrance to this area.

Buffet-Officer's Mess Pantry

The pipes and wires in the technical compartment under the dump sink were soiled.

Provisions-Cheese and Caviar Walk-in Refrigeration Unit

The deck was soiled under the left shelving unit. There was a seam between the deck and the base of the left shelving unit, making cleaning difficult.

Provisions-Room 3712

Condensate from the cooling unit was dripping on to the outer box of packaged cereal.

Provisions-Fish Thaw Box

Boxes of raw and ready-to-eat seafood were stored against each other.

Bar-Trade Winds

The technical compartment under the port utility sink was soiled in the right back corner.

Bar-Piazza

The deck drain under the handwash station was draining very slowly.

Medical-

During the 03/16-04/03/2010 cruise, an ill crew member reported to medical at 9:00 a.m. and was classified as a case of gastrointestinal illness. This individual's cabin mate had an initial interview 24 hours later.

Housekeeping-

It was not clear from the outbreak prevention and response plan what the disinfection frequency would be should the vessel reach a cumulative proportion of gastrointestinal illness cases of 2% or greater among passengers or crew.

Housekeeping-Outbreak Prevention and Response Plan

Level red was the highest disinfection level during outbreak response. There were public areas where the disinfection frequency was not listed as continuous. For example during red level; there was no disinfection frequency given for the crew toilets, the toys in the children's center were to be disinfected as often as possible, and hard surfaces in the children's center were not mentioned. During level red the passenger toilets were to be disinfected as frequently as possible with no minimum frequency given.

Buffet-Lido Middle Starboard Beverage Station

There were plastic cups that were wet and out for service. When separated water dripped from the cups.

Buffet-Gazebo

The bottom of the fire screen door tracks was filled with food residue.

Buffet-Time As a Public Health Control Plan

The cooks at the gazebo station did not know that the uncooked meats were to be discarded after the buffet closed as stated in the time as a public health control plan. Per the cooks, the meat was to be returned to the walk-in refrigeration unit after the buffet closed.

Buffet-Starboard Preparation Deck 14

There was an open void in the door frame where the latching pin and lock inserted.

Galley-Potwash

The handwashing station on the dirty side of the potwash area did not have a waste receptacle. This was corrected.

Galley-

The decks under and in front of the tilting pans had missing and recessed grout especially at the tile/steel junctures.

Food Service General-Flat & Grooved Grills

There were several flat and grooved grills that had gaps around the grease chutes inside the drip pan housings.

Galley-Sabatini's

The underside of the fan guard inside the microwave was soiled.

Galley-Dishwash

There was a leak of the recirculation water in the food trough of the pulper system at two dishwash areas. This caused the previously cleaned trough to be soiled with food sludge.

Galley-Deck 6 Hot Galley

There was recessed and missing grout under and in front of the tilting pans, especially at the tile/steel juncture.

Galley-Deck 5 Pastry

The front of the doors on the deck oven was soiled with food debris.

Galley-Deck 5 Potwash

The clean storage rack was soiled with grease. There were clean items stored on the rack at the time of inspection.

Buffet-Crew & Staff Mess

The top shelves of the buffets were protected by hinged plastic shields that were not self-closing.